Reviews of Sammy's Lube Express & Car Wash (Car Wash)

682 Roosevelt Trail, Windham, ME 04062

Average Rating:

DESCRIPTION

We offer you the reviews of people like you who are buying the services of Sammy\'s Lube Express & Car Wash (Car Wash) in the area close to Maine.

Currently this firm has a rating of 3.4 over 5 and this rating was based on 58 reviews.

You must have seen that its rating is average, neither too high nor too low, and it is founded on a large number of opinions, so we can say that the evaluation is quite credible. If there are many people who bothered to leave their score when they are satisfied with the business, is that it works.

You know that we don't usually bother to give opinions when they are positive and we usually do it only if we've had a problem or incidence...

This Car Wash is included in the category of Auto repair shop.

Where is Sammy's Lube Express & Car Wash?

REVIEWS OF Sammy's Lube Express & Car Wash IN Maine

Brook Caron

My go to place to get an oil change the staff are awesome and the service is super quick reasonable prices.

Jeff Arsenault

Quick and priced right.

Matthew Stevens

Typically the only place I go for an oil change, a couple times they've over filled my oil, they're usually pretty busy and mistakes happen.. People that work there are really nice, cool to chat with. Price is about average.

dream walker

They suck the worst

S Lamson

Just changed hands..

Dawn Metivier

That is actually a minus 1 star. I took my car there for an oil change. They couldn’t get the oil filter off but changed the oil anyways. Now I cannot take it back to Berlin City to blame them for tightening it too much because someone else touched it. I noticed my checklist said the filter was changed- just a prewritten list, they didn’t check anything. Also, charged $25 just to change the oil and another $40 for synthetic oil. When I complained about it not being completely done, they told me to take it back to Berlin City to get a new filter and another quart of oil! I will never go back and don’t recommend you do either.

safety Committee

If I could I would give a negative 5 star review. Went in for an oil change and next day car losing power and smoking. Checked oil level. Way over! 3 quarts! Owner never apologized, they drained three quarts stating extra oil doesn't hurt car. Absolutely no faith and owner didn't support a manager that was trying to help me. If you want to take care of your car go next door to the other oil changing company!

Kim R

Don't go there!! Liars, bad businessmen and false promises. Needed job done quick, they said they could "do the job that day, no problem". I had car towed immediately with AAA, 1 time tow. Then was told 3x he'd call back with quote by xx:xx, but I had to call them to hear "I haven't done it yet". Next day, still no quote, vehicle still not looked at and now job couldn't be done that day either. I asked to have the car towed somewhere else, and they said no. Then he tried to tell me, "I said I would "look" at it yesterday". LIE! I know exactly what he said. I had no options. They expected me to pay for weekend tow or go without the car until, god only knew! Buyer Beware!!!

Caleb Allen

Eric S. Cyr

The 2 left side factory aluminum wheels on my car were damaged in this car wash about 2 weeks ago. There was no damage waiver posted at the time I used the car wash. I heard and felt it happen and contacted the manager right away. He took pictures of the damage and said he would get them to the owner who would contact me. I have called them 3 times and keep getting the run around. The owner has not contacted me, but the manager has informed me that the owner said; it looks like the damaged couldn't have been done by the car wash; and it looks like it could have happened elsewhere. The owner says he wants to look at it in person but is only available on Tuesdays from 9:30am to 3:00pm and sometimes on Wednesdays and Thursdays still at these times. I work out of town for a living and am never there at those times. Just more run around from this business owner. As you know, the true test of a business is their customer service. This place has none.

Sam Kozlowski

I don't let any other garage touch my vehicles! For year I have been bringing my trucks here. They have fantastic and honest service. After bad experiences with incorrect diagnostics and faulty repairs at other garages it is refreshing to work with a business that cares about their customers.

S Stresky

Jennifer lewis

Waited for a car wash for 10 minutes, then told they had to close when it was our turn.The car in front of us pulled in the same time we did. There was a truck in front of us and somehow they damaged their truck. They took the car in front of us and told us they had to close...we had been waiting just as long as the people in front. What a waste of my time. I’ll go somewhere else for now on.

Abbie Saulle

Lucas Plenge

Great crew! Quick & honest services to get you back on the road fast

Fredrick Oleson

Josephine Elder

Christy Nelson

The car wash provided on a cold day was appreciated. The attendant was competent and professional.

John Lablank

Great place very convenient

Philip Cavanaugh

Kayla Mayberry

Ryan Fowler

Great service and price

Emily Blackstone

Timothy LeBlanc

My business operates a number of heavy duty trucks in our fleet. Sammy's has done a fantastic job servicing and cleaning our vehicles since we began in 2012. They provide the best customers service experience of any lube and have a fantastic car wash. I know when I bring in a vehicle the work will be done quickly and properly. This is the peace of mind I need to help my business run smoothly. I recommend them to anyone and everyone.

Brent L

Penny Gowen

Fast and efficient. Lol they vacuumed 6 cups of dirt from my air filter for me!!

Christine whitmore

great place

Rodney Braley

Bostonborn66

Do not go to this car wash. There is no equipment to even wash the undercarriage yet they are charging people for a double undercarriage wash. A kid comes out and ore washes the car with a hard bristle broom and that is all the car is cleaned with. Almost no water pressure at all and dryer doesn’t work. Literally not a drop of water anywhere on the undercarriage. He needs to be closed down.

Darrell Morse

Gloria Jo Roth

Courteous staff , excellent service

Ethan Mason

Where to begin...first the oil change took about an hour, unreasonably long for an "express" place. Not a big deal but very annoying. Second, they claimed that they checked all the fluids when they clearly did not. Last but not least, was the oil change itself. I had this service done at 44,458 miles with fully synthetic oil and at 46,000 miles I had engine and oil lights flashing everywhere in the vehicle. Upon visiting a professional high-grade garage, I was shown the oil filter. This thing was disgusting. The technician said he had never seen one so dirty and told me point blank that it had not been replaced upon visiting Sammy's. Checking the receipt, I was charged for a replaced air filter at Sammy's garage when they had never even so much as removed it to look at it. In summary, unless you want to be scammed do not go here. The criminals at Sammy's Lube Express are not to be trusted in any way. Do not, under any circumstance, go here.

Kelcey Ladner

Been waiting for the automatic car wash here to open for a few days and when it was finally open, I wasn't able to go through because the guard rails were too high in the car wash for my unaltered 2011 Kia Optima. 3 other cars were turned away while I was there in a period of less than 5 minutes. So if you have anything other than a raised car or truck/SUV, I'd suggest you don't waste your time going here.

Jacob Kurtz

The initial price of self serve wash is low, but the soap didn't seen soapy, the foam was definitely not thick and foamy.

John Tarantino

I've been going here for 9 years. Always had great service and work done. They have always been fair and reasonable on my cars. I won't go anywhere else.

Caitlin Adams

Best place to go for oil change service!!

Gerry Ducharme

So so..

Lily duvall

Very nice friendly service.

Michelle Roberge

Went in for an oil change. Asked them to check the fluids and tire pressure. My car was done as soon as I sat down in the lobby. Paid and went out to my car and they still needed to check the tire pressure. They did this quickly. 2 days later my light went off for window washer fluid. Checked when I got home and it was indeed empty. Won’t go back because I cannot trust them with something so simple as checking fluids. Too bad because they were convenient.

Claire Crocker

Waited for 25 minutes (first car in line!) and finally turned around and left. Got into Prompto down the street in less than 5 minutes.

Margaret Wilkes

Sarah Elizabeth Connelly

Worst car wash service in all of Cumberland County! I appreciate man power, but I could feel my car getting bumped rather aggressively. The undercarriage wash never came on, my car still had loads of salt underneath, and the driers barely did their job! After my boyfriend tried to reason with the manager, we left. They had no respect for their customers. No wonder their business is beginning to drop!

Melissa Burnham

Susanne Goodine

Pleasant and quick

Nichole Jackson

Great customer service only place we go for oil changes!!!

Tim Sperry

Worst experience ever. They claimed to check all fluids, they never checked any other than oil when they were done. I should have known when the Promoto had a line 3 cars long at each door and Sammy's was empty. When I asked about the other fluids he said a car this new doesn't need them checked every oil change. He said they'd do it next time. There will be no next time for me there. Sell the land off it's surely worth more than this pitiful business.

Leah Rottari

This place is a rip off. I was charged $72 for a 15 minute oil change. Also, I went to vacuum my car, put in a few dollars of quarters, and it was on for about a minute. I wasn't even able to vacuum my whole car. I'll never go here again, and I don't recommend going here.

david barrett

Great service

Cheryl Doherty

J K

Decent service for a quick oil change!

Seth Olsen

Joe the owner is actual scum and the price for their synthetic oil is $15 more than the same exact brand up the street at prompto... yeah... scumbag joe... nice odyssey btw lol.

Billie Webster

Tony Casas

This is my shop that we tried 2-3yrs ago & they actually treat you like family or at least like a person. This is our shop. Give them a shot.

Mark Merritt

Good quality wash but the wait time was almost 40 minutes with no real way to get out of line.

Nathan Sawyer

Went in to have 4 snow tires put on my car. Knowing the lug nuts were rusted on I also left some new wheel studs for replacement. The job was done in a timely manor and I appreciated them squeezing me in last minute. Today on my way to thanksgiving in the middle of a 75 mile trip my rear drum brake started making some awful noise and at some points loud banging and thumping which I could not only hear but feel. When I arrived at my destination I jacked up the car and took the drum brake apart to find 2 broken wheel studs left inside my drum brake. There is no excuse for this happening. I find it to be an amateur mistake as wheel as potentially dangerous/expensive. After this incident I wouldn't even trust them to change my oil. What kind of hacks run this place?

Kelly Doran

Daniel Moler

Car wash ports are always broken and closed. They store busted cars in the bays. Go elsewhere for a car wash. Vacuums work tho.

Kevin Lordan

Excellent wash facilities

Business Hours of Sammy's Lube Express & Car Wash in Maine

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
8AM–3PM

PHONE & WEBPAGE

Sammy's Lube Express & Car Wash en Maine
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