You have all the information of real people who bought the products of Benny\'s Car Wash & Oil Change (Car Wash) around Louisiana area.
As of day this firm receives a score of 4.1 stars out of 5 and this score has been calculated on 334 reviews.
You may have noticed that its rating is very positive, and it is founded on a high number of opinions, so we can conclude that the rating is very credible. If people have bothered to give their review when they are happy with the business, is that it works.
As you know, we do not usually bother to put reviews when these are correct and we usually do it only if we have had a problem or incidence...
This Car Wash corresponds to the category of Car wash.
Usually good...not this time. When I washed my wife's car, and arrived home, she saw big streaks on the hood and the bugs on the hood were still there. Like I said, they usually do a good job but this time somebody wasn't paying attention. And now I'll need to do a thorough walk-around before leaving.
I really enjoyed my oil change last weekend. I can not remember the guys names but the young lady inside the store said they are called the bay boys. Well bay boys, thank you for all that you did for me this past Saturday. I will defiantly be back for my top off service. They were amazing!!!
Love this place. It makes keeping up with my vehicle easy. Free vacuums.
I took my wife’s car to the Benny’s on GreenwellSprings Rd, and the car wash scratched up her hood, and it was said that it was rock chips. I asked to speak to the manager and it was like talking to a kid. This place is very unprofessional and I won’t be back, if they were giving away free gas and car washes I wouldn’t go.. If anyone is reading this please don’t use these people..
Great service for a car wash. Ronald and the crew were very polite and assisted in making this experience wonderful. My car looks fabulous. Thank you.
Employees do not service your vehicle at the level Thats satisfying.....always feel rushed.....isn't it suppose to be a experience.....just asking.....
Slowest service ever. 7 people hanging out doing nothing and people leave over lines.
Another quick place to wash any vehicle
Went through the wash today and it literally tore off my driver side mirror, I've had my car less than 2 months, not only that but the attendant was rude about going in the wash to find my mirror and i wasnt offered any compensation for my damaged property , I wouldn't recommend anyone to go here
Great place to get ur car clean
Fast. Mainly go for inspection
I bought the monthly subscription and love it. It’s a must for a new vehicle.
Got an inspection sticker. Very quick and professional, lobby was clean, would go here every time.
Employees are rude!
For the price in the wait was not that great when I got my vehicle back
car wash, rain all in my day....
Cheyenne is very good at her job. Shes polite and efficient. She checked everything to be sure we covered all our bases. I've never learned more about my car than today. Everything was quick but thorough. I'm definitely coming here from now on.
This first time I came, it was an awesome service! so good that I told my fiancé he needed to come here as well. So we did that same week and unfortunately the same workers that attended me weren’t there and this time we had the worst service!!! They didn’t even do a complete job!
The car wash did a good job aof getting dirt off my car. However, I paid for the top wash which included tire shine but it just looks like a dog peed on each of my tires. Some of the tire has shine and some doesn't.
Thos is a great and inexpensive way to get your car washed. A good wash for $4 bucks and free vacuums.
I bought Benny's Best, $14, and went through the wash. It didn't even get any of the grime off my car and the free vacuums don't work well. They expect you to scrub your car first and then go through the wash, which is inconvenient. I had to go to another place and pay almost $40 to get my car actually cleaned.
They are not my choice for a good car wash
In and out quick and convenient
They talked me in to a $44 to get a good inside cleaning. Dust and smudges around radio we're left. Floor board were still had dirt in crevices. I could go on. I was told they don't do a good job and now I believe it. You should get what you pay for. I called and told them politely and the response was nothing but ok. They must get plenty of those calls. Disappointing. I guess they making so much it don't bother them. I will not be back.
Destroyed my car!!! Benny's destroyed my car. I went through the car wash as I have been doing every week since I discovered them years ago. As I'm went through I notice my car was being harshly rocked side to side when all of a sudden my back window exploded by one of their brushes. Meanwhile everything in my vehicle is getting soaked by water. After the fact I talked with a manager there whom pretended he could not go back on the video footage to show me while stating that since my car is ten years old they are not responsible ANY damage to my vehicle. Also he had the nerve to tell me they won't give me a windshield but the can sale me one at a good price. I have been bring my personal vehicles along with company vehicles here for years and never experienced such a matter. If it was a rear view mirror I would understand. But this is much more detrimental. I absolutely DO NOT recommend taking you vehicle here for any service.
Fast and friendly. Vacuums stay packed cause it's free. I just skip the vacuum
HORRIBLE service from the oil bay! I went to get an oil change days before my vacation and come to find out, I drove miles without oil in my engine! All because of a missing plug that they did not reinstall !
My car never be dry on the way out need to fix the dryer in the middle is not blowing hard enough need to invest in a shammy like greenwell store. The workers always leave the interior half clean windows are smeared
You can't do inspections in the rain? Really because it sure looks like you have three oil change bays free for use, your telling me I can't pull in for 10 minutes while you inspect my car. I suppose your business isn't run by money, because you will not be getting mine - ever. A better business would be using at least one of those empty stations for inspection. Thanks for the free vacuums, it turns out they still operate in the rain.
Great!
I just moved from New Orleans and was quite use to going to another quick car wash place that had a monthly pass, I assumed they would be similar. The only thing similar was the price...the customer service at this place is terrible. I was going to get a detail package, until I was informed that I couldn't pick what I wanted and the lady got snippy with me. So I decided to go through the express wash and purchase the monthly pass for $29.99, paid and went through the wash. That part was uneventful and the wash was ok. It left a lot of chemicals on the car that I had to wipe down after. Now the fun part, completing my monthly pass. I was told to go see the man in the white shirt. I handed him my receipt and filled out a form, at which point he took out this 4 inch by 3 inch sticker to place on my windshield. I told him that with all of the sensors and my heads up display I would rather just hold it up to the scanner when I come through. He didn't speak very good English and simply told me not, and insisted on putting it right on the middle of my windshield under the mirror. I told him no and he told me to call corporate to cancel... So Monday I called their corporate office and spoke to an apologetic woman who said that should have been no problem and that I would be getting refunded the cost of the plan. A few days later I received a credit for $17.99 out of my $29.99... needless to say I will never go back.
Very friendly and they did a good job cleaning my vehicle.
Amazing customer service experience
I love the was club. 14.99 a month for unlimited washes. 60 washes a month
everyone here is so nice and fast
too Expensive
Great bang for the buck. They cleaned and waxed our van included. Full service
Great monthly price, vacuum sucks.
Quick
Oil Change, inspections and the wash and vac treatment. All in one stop!
Speedy and helpful
Great car wash and free vacuums
Great spot for a quick wash.
I go 2-3 times a week because I have the unlimited wash plan.
Keeps my car clean but swirl marks messes up my paint from machine washed and you have to be careful when getting guided into the washer because you could mess your rim up especially if you have low profile tire
Quick and friendly service and free car wash with oil change.
Great
For express wash this place is great. Don't expect much for the interior cleaning services, especially when they're busy.
Showing gratitude for all those of B.R. in need of a clean vehicle in short notice... ✌
Good service. High price for oil change
I got an oil change, they overfilled it, when I went back a couple weeks later instead of saying 'sorry we'll fix that for you.' He denied that there was an issues and said that is normal to be way over the fill line. With each oil change you get a 'free' wash'. They completely missed floorboards in the back of my car. The car is small so I don't see how they could have missed it so I'll chalk it up to not caring.
Great service!
Quick and friendly
Really great car wash. Good price
clean and fast.
Great wash at a good price
Always a great Experience!!! My car is super clean !!
I've never had to wait long and employee's are friendly .
Clean, well run business. Fast service, and excellent washing facilities.
Has everything I need to make my SUV feel better!!
30 minutes for an inspection sticker. If you're ok with that, then this is your place. Others take 5-10 mins max.
Love Bennys! The monthly car was package is a. Must ! And saves you Money!!
Totally overcharge my mom senior citizens 50 for oil change sad
They did my oil change on my 2010Ram Very polite and fast, professional gentlemen Thanks guys see ya soon with my honda
Great place
Excellent job
Amazing prices very fast service i my BENZ cost me $800 for an oil change at the dealership they charged me 150 at Benny’s
$20 full service car wash. Can't beat it.
They do a wonderful job keeping my ride clean....
Awsome
Excellent customer service! Car techs were detailed, polite and fast. Very little talking amongst themselves and more working as a team!! Splendid!
Very helpful. Quick. In and out.
Super quick and easy to get in and get out, free vacuum at the end
Gets your vehicle super clean, don't spend the extra money for the wash with the tire shine. I have 4 vehicles and it never covers the tires properly. Also excessive use of this type of automated car wash will remove your clear coat on your vehicle.
Fast services
Terrible place. Wasted over 3 hours of my time for nothing. So I got there to get my oil change and waited for 20min in line before it was my turn. Then the guy told me that they can’t do it and I asked him why. He said that the oil bolt or whatever got bald. But he said he can change it and replace it and it’s gonna take a while. He said he’ll be able to do it tomorrow. So I asked him if I can wait and he said it’s gonna be a while because he gotta do the cars coming in first. I’m ok that’s fine. Little did I know, he did all those cars that were in line and all the ones that came after me until they closed at 6:15 and I’m the very last. I was so pissed waiting since 3:30 and I guess I wasn’t a priority as a customer that came before everyone else. So then he finally started on my car. 10min later, he came back and said he couldn’t do it because he needs special tools to split it open. Are you effing serious?! Because I had to make sure that he can fix it before I waited. Won’t ever come back for anything
Had just bought my brand new vehicle and took it in to have it washed. Their machine left lines and streaks in windows, they half washed my car, still had bugs on it and the interior still had spray spots from the cleaner they used! They called four people over to look at my windows, but never said specifically why there was a problem. Too much money for such a sloppy job. I won't be going back!!!
Sale representative offer an excellent reward with gift card
The price is right, service is quick, but they leave too much cleaner on the interior. Car feels a bit "greasy" for a few hours.
Does a good job.
EXTREAMLY Rude people. Treated us as if we were completely incompetent of pulling in the oil area. Disregard this place unless you want to leave feeling like an idiot.
They get me in and out
I went after hours, my pickup was filthy... I did the Express wash and my truck came out shinning! I was amazed. Too bad I don't live here, I live in Texas...
Vacuums are usually always stopped up and broke (not working properly) greenwell springs road location
Love the service
No one notices you and there's a long wait not really worth the wait them and the customer service is horrible
Always taking care of my car the right way!
Friendly people
Great wash. Great, friendly staff
Did a wonderful job on my car! The staff was kind and offered fast service! Thanks!
Mr. Dean and his team do a wonderful job of making sure every consumer is happy. If there are any issues with your wash, the issues are addressed immediately. I've been using this location for years and will continue to. I've had my membership for a year now.
Great service! I went here to get some pet hair out of my vehicle. I have all black interior. They did a great job removing it. I have 3 big dogs and one has husky so the shedding can get crazy. It hadn’t been done in a few months and I was scared of the price to remove this. They had a very reasonable price for the request and they were all nice and informative about everything. They were upfront and honest about not knowing if every single piece of hair could be removed which there are a couple of hairs but it’s so minor you can’t even tell. My vehicle looks great and is almost 100% dog hair free for now. I would defiantly go back and trust them to take care of my vehicle again.
Oil changes and car washes in the same location. Staff is friendly and helpful.
A little crazy, but a good place to wash your car and get your oil changed.
They took great care of me and hooked my car up! What a deal... used the coupon code ahs got the needs wash and interior detail for $19.99. Praise the Lord! Will, the manager, personally came to my car to clear up the confusion with pricing and then went the extra mile and threw in some wax... Amazing service, friendly people, great results!
Great place to get your car washed
It's where I get oil changes and car washes
Great service
Everyone is friendly and inexpensive car washes.
Very professional people and good service
Benny's prices are reasonable and they have a quality product and good staff.
I am never disappointed with the car wash service .
Had my oil changed, was quick and the guys kept me posted the entire time!
Great customer service
They clean my car good
When u don't to wash it urself lol
Love it !
Excellent service
This spot has come a long way. Did a good job on my car.
You have to go early to be able to use vacuums cause if you go round lunch time your either going to leave or have a nice wait...and the girl who was here this day that guided into carwash looked so upset. You could tell she didn't want to be there
Great Service!
Great carwash for the public
Love it
My fiancé and myself went here for an inspection for a vehicle. The gentleman working at first ignored us until I went over to speak to him. The gentleman continued to ignore me and walked to my fiancé who was in the vehicle, and said “we don’t do inspections in the rain” (it was a light mist, one would hardly call it a rain). When asked why the gentleman said “that’s what the DMV says”. I quickly looked up this “Law” and discovered that an amendment to the law was passed in 2014-2015, that did away with weather effecting state vehicle inspections. In short we were turned away for an employee not being updated on state regulations on inspections. A service was needed but this place turned us away. I have been impressed with Benny’s car wash and detailing services, but this employee left a really bad taste in my mouth.
I can only describe the oil change performance as one of the most professional jobs I have EVER experienced!! Will definitely be returning.
The unlimited wash club is a great deal!
Their Unlimited wash option is a mixed bag. They no longer offer even a basic vacuum with their washes, which takes away most of my reason for going there, and the Unlimited wash, itself is about 5 dollars a month too high as a result. Like I said, a mixed bag.
Very good Car Wash with free Vacuum option available if you need it, the wait time wasn't too long and most of the vacuum station are open where you don't have to wait for your turn.
The only person I ever interact with is the young guy that directs customers into the drive thru car wash, I have a low sitting car and drive slowly in so he flails his hands for me to drive in faster, drives him crazy for some reason ... Which in turn pisses me off...
Great
For a car wash, one of the better deals in town.
Got my inspection sticker in 5 minutes
It was fast
Nice service
It was ok
They cleaned my car
Good carwash, horrible vacuums.
The best car wash hands down. They take care of my big red diesel. Thanks airline rd. benny's. Jay N. & Finish one construction
I did a really good job on cleaning my car!
Quick and easy carwash.
Amazing service and facilities!
Omg I just had the worst experience with the greenwell location concerning my inspection sticker. The manager Mike (oil bay manager lied and told me he was the manager when infact hes only the manager for oil maintenance. However a inexperience girl name Emily told me that my tint was too dark but after checking the percentages with a device she stated that she had a little room in the percentages and that I would pass my inspection. Her manager Mike advised her to not tell me that I would fail and charged my card the 18 dollars then escorted me to my vehicle after failing me. I reported the incident to Rob an alleged operations manager whom was not familiar with the inspection sticker law, but agreed with the approach that was taken. Bennys is a racist company who doesn't value costumer service and only speaks about the inspection sticker law when it's in their benefit. I have supported this location for years and realised that everytime Ive visited the staff is always completely different. Every dispute is not about race however I do feel that being a young black woman driving a Mercedes caused the level of customer service I received. Would never go back, nor recommend any family or friends to visit that location. I most likely wont visit any locations after meeting Rob the operations manager who by the way approached me without greeting me or shaking my hand. #the worst company ever! Good news I went somewhere else and was able to get the sticker! Be leery of Mike the oil bay manager (racist)
It's Benny's. Free vacuum and$4 car wash.
Love it
Great service and decent prices. Been a long-time customer, never had a problem.
Fantastic service!
Great
Good place to get a good quick wash or hand wash.
The only thing good about this place anymore is free vacuum and air
Disappointed in their state inspection service. Stopped by the other day to get an inspection done but their shop was flooded so they could not do the inspection. Understandable—stuff happens. But when I came back the following day to get a state inspection the mechanic told me my OBD II sensor wasn’t reading. Thought that was weird because I had just gotten a read-out on it the day before. Brought it home—checked the fuses and OBD port—everything was fine. Brought it back to Benny’s—same thing. Went to a nearby auto shop to get inspected and they got an OBD II read-out right away and said everything was fine. Returned to Benny’s to request my money back since there was nothing wrong with the ODB sensor and they wouldn’t despite their fault. Loyal customer beforehand. But cannot give my business to a place that does not right their wrongs.
I'm a member for life.
8 minutes, in and out, inspection sticker. Nice
Awsome
Benny's is my favorite quick carwash place. The prices are well worth it, especially the membership!
Goof
Car wash did well, the vacuums are a little loud
Cheap car wash does a good job
Great car wash place
Good prices
I am here on Business and I needed one of my vehicles cleaned, I had no ideal where to go. I called Benny's and the Manager Lance Brown gave me turn by turn on how to get to Benny's. The Service was AMAZING!!! Lance is giving Baton rouge Louisiana a great name and made me feel at Home. Great Job Lance Brown
Frequent trips to Benny's allows my car to sparkle rain or shine. I'm on a monthly auto pay and I am running thru before work. The employees are very kind and welcome you in with a smile.
In a rush to get done!
Fast and very friendly service. Car maintenance stresses me out but the crew here performing oil changes put me at ease.
I always have a problem but thanks to Dalton he always get the job done and I thank him for that
Great oil change and car wash facility. I am always pleased with the interior cleaning.
Great service
For the price you pay for the car washes, I expect better service than I usually get here.
While I prefer the quality of the wash at other locations, the staff here has good attention to detail and this location also offers other services.
I love the Essen locate they do me real good. And it's bitter sweet cause I always go to this locate for my car wash. But they're getting lazy
They great
Wash my car here weekly
Good at getting my car clean. Terrible for oil change prices.
Excellent Service!! Needed an oil change and there was no wait and received a discount and a free car wash what a total surprise!! Both are great perks you love to receive when needing a service done. But honestly E.J., Russell and Jacob were professional and extremely attentive and informative. I always get my Toyota Tacoma services at Toyota. Because I was in a hurry I chose Benny’s on Coursey Blvd. and I am glad I did. Thank you guys! See you soon!
Always professional and fairly priced. You can get a better, more thorough detail at smaller places but for the price and speed, hard to beat.
Terrible attendance. Today I arrived at 5:00 pm and at 6:00 pm when it came my turn the staff called someone else for the inspection. I waited 1 hour in a hot car, me and my child 4 years old with special needs and left the site without inspection. When I questioned the employer why she called another person before me she said she can't guess whose turn it is. This is not the first time this has happened to me in this place. I gave 1 star but they deserve 0 star.
VERY DISAPPOINTED!! I paid $40 for a carwash and detail, or that is what was described to me by the attendant. I feel like I paid $40 dollars for my tires because that is the only thing that looked good. I had to have them vacuum the inside of my car again, and good thing I lifted the back hatch because they didn't even vacuum back there. When I lifted the back hatch the bumper was gross and dirty. So sick right now that I spent $40 and I could have gone to a drive through car wash and cleaned the inside myself for $10.
Only used the car wash. Very good value.
Very good prices
Great service!
Spot free shine.
Monthly membership for daily wash. Hey clean and up to date facilities. Self pre wash stations to get muck off before buying wash. Full service detailing is available also
They always take great care of my car, and they aren't pushy about any extra stuff. Love the people that work here and the service they provide.
Good location with outstanding service!!
Washes good
Work is top-notch
Windows don't get wiped down and they do a half ass job of vacuuming
I will never trust Benny's for the maintenance of my vehicle!! I was warned before hand to make sure the guys fill my all of the fluids all the way when I was referred to Benny's for an oil change(RED FLAG, but didn't pay it any mind). I wanted to get an oil change and an inspection sticker, due to me just recently purchasing a vehicle. I pulled up to the area marked for state inspection stickers....waited for about 20 minutes no greeting or "I'll be with you in a sec"... This guy named Dave took one look at my car and said " I can tell you right now, this car will not passed inspection because your tint is too dark." But you can see straight though my vehicle! I left the property and had a mechanic put a tint meter on my windows... my front side windows were 40% and my rear windows were 42% (Louisiana law says front windows are no darker than 40% and the rear is 25%). Dave is a lazy and dishonest person...The guy Levi offered to do my inspection, but I didn't feel right trusting them to do a safety inspection or change my oil, even if it was offered for free.
Really nice place.
Car wash scratched my car
So easy and good for the car
Awesome
Use regularly...
The pre scrub brushes need to be replaced...And some of the vacuums but my car was washed great!
Great service I only get my oil changed and car washes at Benny's
Deserves no stars whatsoever. Worst $70 ever spent, dust still covering dash, dirt smudge still on leather seats, nothing wiped down, dirt still on the floor board and the list goes on. My 8 year old could have done a better job... Never again!
I love it
I have the unlimited wash club membership, always pleased with the results
Fast low cost
Car wash easy to use but never can get to the vacuum.
Benny's is the best!
I got an oil change this morning... I was in and out within 15 min and it included a carwash. Tre was the epitome of great customer service... friendly, knowledgeable and moved with a sense of urgency. Perfect.
Not expensive gets all dirt car shining can get interior and exterior, I only did exterior
Went in with bugs a lover grill left with bugs all over grill !!!!
Great staff and the store is always clean. I love the crushed ice cups here.
Went to get an inspection sticker. Sat there for almost an hour in an empty line and when someone came out to help me they would not do the inspection because they didn’t know that “renewal date” on someone’s proof of insurance is the exact same thing as “expiration date”. Went a little further down the road and had the inspection done by someone else no problem.
I wanted my seats shampooed. I arrived at exactly 755am with three cards ahead of me. The young lady stated it would be 2 1/2 hours so I waited. They never started on my car till 9 am. When they finished no one bothered to let me know and when I viewed the car it was half done. He told me I had to wait in line again after paying $150 for the service. They will not get my business again!!!
My car looks so nice
Horrible customer service! I came to get an inspection sticker and as soon as we pulled up the young lady (Jasmine) had a horrible attitude. Me nor my family will never return to this location.
Service was good
Great car wash and awesome staff!
Very slow service and unfriendly staff! I was looking for my car insurance, got impatient and told me to just go back to the end of the line! It took me more than 1 hr to get an inspection sticker.
I went through the carwash and came out... my truck was still somewhat dirty.
I do not like the hard sell in the oil change bay!!They push premium oil additives and all. I just need oil , wash , vaccum.
Your car is actually clean when they're done.
Always a great wash
The Best Car wash In Town! No other takes the time to get a every spot and make sure the bugs are clear in front
Disappointed in their state inspection service. I arrived an hour before the shop was set to close, turned over all of my information, waited 20 minutes and then was told that they would not do my inspection because it was too late. After I kindly asked for my information back so I could be on my way they rudely decided to do the inspection for me. Overall it took 50 minutes to get an inspection which is outrageous considering the fact that there were only two people ahead of me. I'm sure this place isn't entirely bad, but as far as the inspection service goes..I advise going some place speedier. **Update** I went back to Benny's this year for an inspection 1. because i'm a sucker for punishment and 2. because I wanted to see if it was as bad as last time. Shockingly, it wasn't bad at all. There were all different guys in the shop this time that were all extremely friendly and helpful and I was out of there in 10 minutes. It looks like speed and service depends on who is on the schedule that day.
Stopped by today with my husband to get an inspection and the inspection guy refused to do it because it was drizzling outside. It seemed like he just didn’t want to do any work and was kind of rude when I told him we had called before coming. We then had to drive to the Benny’s on Coursey where they had no issue performing the inspection and were extremely nice and efficient. Too bad we had to drive 30 minutes out of the way because the one closest to us had a lazy employee.
Great!
They good
My sister went to get her car cleaned for $30 here and they broke her child lock switch off in her car, told her to get it serviced. It’s a $300 replacement piece.
Always pay in cash. There is a discount with cash. And never go on Friday. Other than that... it's the only place I go to clean my car.
Love the car wash. Hate the inconsiderate customers who blast that getto trash they call music while I'm trying to wash my car in peace.
Benny's is great for a quick inexpensive wash if you're in a hurry or a full detail. John always has a smile on his face and is willing to lend a helping hand when needed.
Best carwash in town. The staff is nice, friendly and serious about their work. My car is always spotless - inside and out. When you go, ask for Hunter because he's the BEST!
They dont know how to detail
Service was quick but that's about all I can say. For $22 I could have gotten the same "clean" car if I had paid for a $6 drive thru car wash and a quick 2 minute vacuum myself. Will not be coming back. I have smudges and dirt all over the console, dashboard, inside doors, and cup holders. Hammond aire car wash did a much better job last time and is right by them.
Always prompt very little wait good service and wash
Bennie’s has really slacked off in the last few years. The high quality service they used to offer has vanished to be replaced by half-hearted service. They seem to only be interested in the quick drive-thru wash. I always went there the last 20+ yrs as it was the best place in town to get a good cleaning, including shampooing the carpets, vacuuming the trunk, etc. Now, I still pay $43 for the cleaning but you have to ask them to vacuum the trunk, clean the gasoline door, get bugs off the front, etc. I never had to ask before....they just did it. And last time I was there a month or so ago, the carpet shampoo system was busted...for the second time! So, after 2 poor quality jobs at the Airline location, I took my wife’s car to the Essen Lane location. It was even worse. They can’t even shampoo your carpets?? After being a faithful client for 25(?) years, I am moving on. Bye, Benny. You WERE the best.
Terrible place to get car wsshed
Great place to get an oil change
Quick carwash when you don't have time for hand washing or for commercial fleet as long as you don't have racks and tool boxes but they need to check the vacuum hoses every day maybe twice a day it seems I always get the one that's coming apart
Too strict
Great service Great people
Fast inspection
Could use some upgrades...this is the smallest one in town on the busiest road in town
Great
The service is great. Vacuums are free.
Pleasant Service
this place is horrible. they broke my windshield wiper and won’t replace it. horrible customer service. DO NOT GET YOUR CAR WASHED HERE!
HORRIBLE HORRIBLE
They are ALWAYS on top of things and SUPER NICE
I love this car wash! Would recommend to anyone. Basic carwash only $4!!! Free vacuums.
Exceptional service given by Mr. Ronald and his staff on today. From the Red Ford Focus!
Very good
Service and quality was many times better than any other Bennys Or any other service and wash I have ever experienced. Their implementation of new policies last month has increased quality assurance tremendously. Thanks to the friendly and knowledgeable staff for a fantastic experience as opposed to what is normally expected from a wash and service.
Can be really crowded at times because it's smaller
My truck love this place
fast and easy
Extremely thorough oil change, even had ac tubes they put in your vehicle while you have to have you engine turned off so you dont get too hot!
Great $4 car wash.
They are the best and I love them
Friendly
Best carwash in town! Highly recommend them.
Every business makes mistakes from time to time, but it’s the service after the sale that counts! Bennys went above and beyond to make sure I was well taken care of after we had a minor issue with a fuel filter. Well done!
Best car washes ever. Free hot popcorn and extra care. They will re-do your wash if it rains in 24 hours.
Terrible service! Would have given them 0 stars if I could! My husband had our van washed and their machine damaged the rear break light. He informed Benny's immediately, but they claim that after reviewing their video footage it appeared there was previous damage to the rear break light prior to entering their wash! This is not true, there was no damage to the break light prior to having the vehicle washed at Benny's! Extremely disappointed in their customer service, and the way they treat their customers. I wouldn't recommend their services to anyone! What previous damage? In your response to this review you claim you offered to install a new taillight cover in- house, or comp our Unlimited Wash Club membership for a few months... You never made any such offer! Why the lies Benny's?
The quickest and best car wash in the city. Free vaccums makes it even better. Can't beat it.
Great service and a free car wash with my oil change!
Last two times I've washed my truck here it's had black splatter all over the passenger side. Gotta reclean it after paying for car wash. Never again.
It wasn't five minutes but it got done that's all that matters
LOVE LOVE LOVE. Open later, nice people cheap prices
Love it
I could've done better by hand. Then they told us we didn't pay for the outside to be detailed when I know we asked before we selected. And we picked 45$ for outside cleaned and inside vacuum .....Tar and bugs still on vehicle and rims dirty. Looks like the floor mats were not removed.... We will go somewhere else next time.
Gets busy amd they push the cars through the wash so fast your car doesnt get clean no matter what wash u buy and if u buy the full service thats a waste of your time and money. I spent 30 dollars and when i ledt 35 min later i ledt with a half washes car amd still dirty in the inside. Had to go to another wash and washed and cleaned the inside myself and only spent 5 dollars and 20 min. I think your better doing it yourself. This place is a joke. Just saying.
Long wait, service done properly, no smiles.
Best carwash and service.
After driving around for a while looking for a place to get my car inspected I settled on Benny's because I've had a reasonably good experience with their car wash in the past. The staff were prompt and friendly. They accepted my temporary registration and were okay with just looking at the insurance app on my phone. Two things could be improved. They could add a change machine that accepts bills larger than a $1. I'm not sure what the point of that is considering the vending machines already accept dollar bills. The other thing they could improve on is directing cars into the thing that grabs your tyre and pulls you through the wash. I've had a variety of things happen over the years. One time I drove up onto the metal rail surrounding the mechanism. Another time I got confused watching the hand signals and accidentally put my car in park and had the mechanism grab my tyre and slip off. I've heard that can break something called the parking pawl in some cars. If they just installed a camera and monitor the process would be way more painless.
Newly renovated
Very nice service, gave an explanation for everything before it was done.
Great place to do your car inspection. Will be going here every year to do mine. Came here on a Friday and was done in 20 mins (had one person before me).
Friendly and courteous staff that go out their way to help!
Bad of cleaning windows, always streaky and whatever they're using leaves a film. Had brought this to there attention on several occasions.
Good place to wash your car.
Great place, awesome wash, even better service, highly recommend!
NEVER EVER AGAIN.! $ 44 DOLLARS FOR A HALF VACCUMED CAR AND A GREASY DASHBOARD. I WAS 2 MAD. I WILL NOT BE BACK. I COULD OF DID THAT MY SELF FOR $10 !!!!!!!
Currently writing this while going through carwash on Greenwell. Brad (has braces) is literally screaming and cursing at people in their vehicles to "hurry the F up..come on people let's go!" Maybe you picked the wrong job if you're that annoyed.
I enjoyed getting my car wash on Saturday. The customer service was awesome and I will be back soon.
I went there to get my car wash instead of wiping my car dry when it came out they let it air dry and had the nerve to get an attitude when I complained. I will never go back
Quick and easy. Only complaint is that they said they'd call when my car was done (I dropped it off) but they never did.
Always get my oil changes & car inspection at Coursey location for years now.
I was in and out in less then 45 minutes after a complete oil change and full service wash. The price was very reasonable and the oil change mechanic was very knowledgeable and informative. I will be going there for my oil changes from now on
Fast but missed a few spots on inside windows...
The machine does a better job than the human. I have the little club so I was going to upgrade paying the $4 so I was convinced to pay $10 more for the detail saying what the hell. Well I should kept my money and did the cleaning. I still had to clean the inside and vacuum. Also if u detail clean the client tire and makes sure the mats or dry and not have water on it. I should have pay the guy 20 for a better job. So Benny's make sure it's a detail and not just a wipe down here and there. Waste my time and few dollars for that.
I typically get my oil changes at another location. I purchased an oil change at this location today. I was told my transmission fluid needed changing, so I said ok. What I have an issue with is the manager working on the ticket didn't bother telling me the price of that service. He even went to look for a coupon so I wasn't expecting to be shocked at the price. Altogether, I paid $148 for a service that I thought would be a little more than $30 with fluids given the advertised price. My suggestion is to be more transparent with customers on prices for services instead of telling them their bill is over $100. Even I questioned the total after the manager told me. I will be returning to my usual oil change location after this experience.
$40 for a top of the line wash. I could be did a way better job in my driveway. It's another detail shop across the street, do yourself a favor and get a wash over there.
Benny's use to do a good job when you get the full service wash. Now they are horrible at best. When you pay the extra you expect the basics such as a good vacuum, wipe down the dash, and clean the windows. Waste of money to pay the extras, just buy the cheap external wash and clean the inside yourself. They did not wipe the dust off the dash, clean the windows or anything just wiped down the outside. WASTE OF MONEY............................
Sadly, I am realizing that you just don't get what you pay for at Baton Rouge businesses anymore ... I paid $44 for a detail with leather conditioning at Benny's Carwash on Airline Hwy - my car still had trash in the back seat, the side compartments on the doors were not vacuumed because there were still candy wrappers in them, the widows had water spots on them, brake dust was still on tire rims, no air freshener, and the leather conditioner that I paid extra for was just a mess of greasy streaks left all over my interior rather than being properly rubbed in. Even after complaining to the manager and bringing my car back thru detail, they still rushed and did not properly clean my car. I was so frustrated! I have an extremely busy life and do not have time to deal with people not properly doing their jobs the first time around. BENNY'S, please understand that you are doing your hardworking customers an EXTREME DISSERVICE by rushing through your work and not properly doing your job the first time around!
They did a wonderful job on car.
I like the car wash
Great service and staff. I bought a monthly pass because I’m here frequently.
Fast friendly service.
Any Bennys is Good
Great service
Great vaccums bit always busy.
They were awesome did a great devise on my oil change and trans service and a great car wash
Will never make this mistake again. Probably the worst $70 I've ever spent. Sloppy work for 1 hour and 15 minutes. Dirty still in all window corners, grass still on floor, overspray all over the inside, dirty fingerprints, COMPLETE WASTE!!!
Great detail work
Very impressed with the full treatment package but took twice as long as promissed
Pretty good was. But I was charged way too much.
Best car wash.. No question.. But price went up..
Best place 2 shine & clean your ride.
Excellent services, new equipment and installations...
Quick. They do a good job cleaning my car inside and out
work was good refreshing atmosphere car was professional and clean job well done.
Awesome service, very professional, mannerisms was great. I was in and out less than 20 minutes. They did a great job cleaning the inside of my truck. Thank you so very much. Great experience!!!
Car wash attendants were really attentive to my wants. They were exemplary!
Good
Liked this place.. Will go again
Benny's has scratched my beamer
My first time at this location. I paid for the super interior package and gator windshield $49.00. I wasn't notified that my car was ready, I noticed it sitting off to the side. I went out to get my keys, I'm looking over my car and noticed my door scraped I went over to inform the guy of this and that I still had dirt on my car and my tires were not shined up. The first guy was short a Mexican not very friendly. He said he walked off and come back with a bottle said that he would apply something I couldn't understand he was a manager. I go back to the building and the cashier points me in the direction of Tyler he said that they would apply some compound and run it back through the wash. He does that and bring my car back to me in the front of the building didn't even take the time to dry off all of the water or make sure tires are shined up. I ask of he could shine my tires. I leave out of the parking lot and notice that there are still dirt and crumbs in the arm rest, the cup holder and around the area where my charger port is I go back and ask if I could my money back for the portion I paid for them to clean the inside of my car. Tyler says no that they don't fully clean the inside and they only apply a protestant on a small sponge that he showed me. I told him that if I knew that then I wouldn't have paid for that service, he was very rude telling me that they had washed my car twice. I told him you offered to wash because of the scrape and the dirt that was still on the outside and that he didn't redo the inside. I will never ever visit this place again and advise anyone else not to unless you want a half done job. I could have paid 49 to get my car handwashed if I knew it would go through the carwash. I do have pictures.
Went in Monday, Nov 7 for an oil change and inspection sticker. The customer service was off the charts good. While sitting in the waiting room, three different technicians came in to update me on the condition of my vehicle and presented options. I was in and out of there within 30 minutes.
I've been told I have the cleanest car in Baton Rouge. It's all Jenny's fault.
Great car wash
Oil change guys are awesome ! Love this place! Can't beat it !
I don’t usually do reviews on products or services, but I am so upset about how incompetent this Benny’s employee was and how poorly their management handled the situation that I thought I should bring it to the attention of those that matter, the patrons of Benny’s. I recently found out that Benny’s does inspections at certain locations and decided to try them out. I took my 2015 Lexus RX350 for inspection. I did not have any worries about it passing inspection. It passed as I expected. However, when the laborer was done with my inspection, he pulled me to the side and began to ask me why I didn’t tell him there was tint on my windshield. I was puzzled and asked, what do you mean tint? I thought he was asking if I had tinted my windshield. I informed him, if there is any tint on the window, it was placed on there by the Lexus dealer and not me. I told him that I’ve had my car inspected several times and I have never had an issue with tinting. He then informs me that he has taken off a good part of the tint trying to remove the old sticker. When I went to inspect the area that he was referring to, all I could do was gasp!!! Are you kidding me? He had taken about 6X6 inches or more of the (LEGAL TINT) that was installed by the dealer. Why would you do that is all I could think? When I brought the car in the current sticker was already loose on all four ends. He could have pulled it off with very little force if any. He aggressively went after the sticker about 2 ½ inches above where the sticker started and left cuts in the tint and glass as well. He then proceeds to talk to me about people putting tape on the sticker to try to keep it on the glass and asked why I had used so much. OK…was he trying to insult my intelligence or deflecting from what had really just happened. He obviously used too much force on the instrument he was using and ripped the tint on the window, and instead of stopping with the destruction of my property, he continued until he had removed both the sticker and the tint. When I explained to him that this was unacceptable and that I wanted to speak with someone about what would be done, He told me that” I could file a claim if I wanted, but he was 100% sure that they wouldn’t pay it, because they don’t do that.” I received a call the next day from Chris, who informed me that the employee did not know there was a tint on the window. When I asked why he didn’t stop when he saw he was damaging the tint, he replied “we train our guys to remove stickers so they can apply the new one”. According to Louisiana law, Non reflective tint is allowed above the manufacture’s AS-1 line or top 5 inches. So since it is legal and acceptable in the state, it is Benny’s responsibility to verify if the windshields are tinted or not. You have now damaged glass and tint that will eventually began to bubble and cause me to pay out of pocket for something your employee did because he failed to inspect properly. Benny’s had been so consistent with other services at the other locations, but they really dropped the ball on this one and the service guy was the worse and has no integrity. This is awful!!
Staff extremely lazy. They rinsed my mats off and placed them wet on my carpet. The cup holders were never touched. Door jams never touched. Windows half cleaned. Inside of large front and rear glass not cleaned. Mgr Will half way recleaned the interior. Don't waste your time nor money at the Greenwell Springs location.
Great service
I was pretty disappointed by the work that was done detailing my vehicle. There were drops of wax all over the front hood of the car as well as smudges and fingerprints elsewhere on the exterior. It didn't even look like the outside had been cleaned well. On the inside of the vehicle, it looked like very little had been done in the way of cleaning. Besides where the leather seats had been sprayed, very poor job overall.
Great service.
Excellent
Love Them
They always give you answering machine when you call instead of a human to answer
Express service for a fair price
Treated my teenage daughter right. Made sure her truck was ready for a short road trip.
Overall good experience. Don't expect to be greetedif you're in the waiting area. Customer service is key to a successful business.
Waited abt 15 min in inspection lane for someone to check in car for inspection and oil change. Only 1 person in all the bay area (talking on cell phone). No one showed up so I took business elsewhere.
easy car washing.
Worst quick oil change in history. Took 1.5 hours, once I was in line I couldn't get out. Then got hit with 109 at checkout. Freaking ridiculous, never again Benny
Quick and easy, no complications
This is the worst Benny's in Baton Rouge. There are only 4 customer use vacuums. Service is usually sub-par. Compared to the other Benny's, this one doesn't come close. Very cramped too in an awkward space.
Absolutely DISGUSTING!!!!!! I PAID TO HAVE IT CLEANED MORE AND IT LOOKS GROSS!!! They have stupid kids do it, not professional at all! No one knows what the heck they are doing
Make all vehicles look like new, wash and also do Oil Change.
Decent gas prices, easy to get in & out quickly, and CLEAN BATHROOMS.
Went to get the "Wheel Deal" $7 which is what i always get, because i like the way the tires look afterward. Used my Credit card, went through wash, wash display confirmed that i was getting the wheel deal, yay! Got home, car looked good, but noticed my credit card was charged $10 for the #2 Works Wash!!! Called the car wash and was told that's impossible, and i must have using the machine wrong. REALLY? It didn't seem challenging. Then he said 'well no one else has complained" seriously? Maybe they don't watch their receipts lke i do, perhaps I'm the first to speak up about it. I imagine that they're laughing about the fact that theyre stealing $3 from people before they realize what happened.
Love going here. I can get my car washed and get out of there in a matter of minutes. They also have rags and interior cleaning supplies for super cheap so your car always leaves squeaky clean
I can say that they continue to improve the services at this location.
Customer Service Could Be Better!!!
The Greenwell Springs location is excellent
They need more vacuum's
I love there car wash, so easy but when it came to get my inspection sticker. It took them 45 minutes to even great me, and that was me going up and finally saying something. Then another 20 minutes to get it inspected. And I was the ONLY car there, I know it doesn’t take that long. There employees were to busy standing around not doing anything.
Their pre purchased passes are a great buy!
Very helpful when you are trying to decide
Good place if you have a medium size car . The brushes do not get small cars nor suv's very clean. The free vacuum is a good deal but there is just one skinny nozzle size so you are a little limited and/or It takes longer especially to clean floor mats.
They are so nice and very sweet
The detail team cleaned my car well !
Very positive
Love this carwash
Few days ago went here for a inspection sticker. I was greeted by a old asian male who reluctantly walked towards me when a device in his hand. He told me my windows were too dark and if i wanted to proceed he would fail me. So the next day I went to a more respectable local business and got my sticker with better customer service. At least you have free air going for you.....
Quick car wash
Good, cheap
Love the full wash.
Helpful people make sure u are happy
Car Wash convenience shop all in one location excellent
Express Wash cool
I've always had a great experience here.
Great services from carwash,oil change and also inspection sticker certain locations
Just washed my car on my lunch break. I was in and out within 20 minutes!! It would have been shorter if I didn't have 16 water bottles to throw away from out of my car.
Got an inspection sticker here on a Saturday afternoon, and it was quick and painless.
Great service
They did a terrible job on the inside of my car. I should have just paid the $5 to run it through the wash...waste of $25
great job on oil and wash, found loose oil plug
Pitiful poor car detailing for the money that you pay lazy employees drying off your car you could get a better job for your money at a full hand carwash don't have to worry about my money for sure
The staff is excellent! But they KNOWINGLY put the wrong oil in my car because it would be cheaper. This has been maybe 1 year ago now but I’m just now getting around to reviewing. When I went back to let them know what Walmart said (Walmart didn’t have the oil I needed) they basically said they knew but that oil was cheaper and it should run fine with that oil but it was causing my car to actually run a little funny because of the wrong oil.
What a pleasant experience! Very friendly staff, didn't try to push expensive/unnecessary products, very clean and organized oil change area. Highly recommend! Superior service compared to other oil change locations.
Always friendly and professional. Only place I trust for my oil changes.
Great service
It serves its purpose. My only knock is that it gets a tad bit frustrating when you have to search for working vacuums.
Full service detailing. My car and I left happy
Great car wash cheap
Wonderful im a member i can wash my car as many times in a month, car will be spotless and free vacuum s
Great
Most of my Benny's experiences at OTHER locations are wonderful; however, this one was horrible. Firstly, whenever I finished the car wash, every vacuum was taken so I waited to the side. When someone was about to pull out of their vacuum spot, I had my blinker on to enter the spot. An employee ran up to me and rudely said there was someone else waiting. So, I said ok and asked where I should go. He said "wait over there." I did that. When other cars began leaving, he allowed other cars to go (that came after me) so I took it upon myself to park where the employees clean cars to clean my own car. No one cared or even remotely tried to help. Worst experience ever.
Took 30 mins for oil change, so slow, not recommend
I have a membership with "the works." I just wish I got my money's worth every month. Locations all over baton rouge so it's convenient to stop by and get a wash especially with the member only line.
Good membership prices
It's clean and convenus to me
I’ve never had any issues until I dealt with a very rude Kristen or Kirsten. Not sure how to correctly spell her name but I’m assuming she does inspection stickers because of the orange shirt she had on. I’ve never had to ask for assistance, but today I tried to purchase glass cleaner out of the vending machine & of course it ended up getting stuck. So I run around to the front to try to get some assistance and Kirsten is already assisting a customer so I stand behind him. There’s no way she didn’t see me because the entire wall is glass. So she checks the gentleman out in front of me, looks at me, and closes the glass and walks away. I turn around to look at the other customers to see if they saw what had just happened and they looked just as shocked as me. Wow, just how rude. So finally another lady saw me standing there and walked over to assist me. All I wanted to know is who I needed to speak with to help with the vending machine, so simple. But instead I had the glass slammed in my face.
overall good service.
It's fast and convenient.
Convenient for everything
Easy as 123
Love it
My name is jeffery Johnson and I am a member at the car wash I went to wash my car and received damage to my vehicle I have contact jay and was told they would not be repairing my vehicle I have been a member for a couple of years now I am very unsatisfied with the service here and will be delete my membership with them
Went in for a state inspection tag
The guy at the carwash is anal about what vehicles go thru the carwash. He won't let me run my truck thru, but did it before he was there no problem and I can still wash it at other locations
Free vacuuming and air for the tires. Reasonable carwash prices
Does a great job cleaning and vacuums are free whether you get a car wash or not
Need a vehicle inspection? Want to watch an incredibly slow, sweaty guy lumber around inspecting the same 2 cars for 45 minutes? Want to give up after an hour and leave? THIS IS YOUR PLACE!
Unbeatable price and the car wash comes with oil change
(Translated by Google) The better attention for change oil The best attention to change the oil of the car (Original) The better attention for change oil La mejor atencion para cambiar el acite del carro
Great value and they always do a fantastic job!
I took my brand new 2016 Subaru Crosstrek to Benny's Car Wash on Airline Drive and will never step foot on that property again. They have a special where new cars get washed for free during the first month. Well guess what! So NOT, i repeat NOT worth it. I followed all the directions exactly as they were given to me and their car wash ripped my rear windshield wiper off. I didn't notice it until i had started on my way home but i called immediately and talked to Dean after about 4 attempts at calling. He assured me they would take care of it if i returned the next day. When i went in the next day Dean was not there and there was some other guy there. He had me fill out a claim form even though i explained to him that i had talked to the manager that was there the day before and he told me to come back and they would make it right. Then i finally got him to understand that it was my rear windshield wiper that was ripped off while i was in the wash tunnel. He said oh ok. he then walked over to where they do the oil changes, etc. and told the guy to put a new rear windshield wiper on my vehicle. The guy was inept at best. Needless to say they didn't have the correct windshield wiper and i was told if they didn't they'd have to review the tapes and make sure that it was their fault. How can he even say that. Then he said you probably had your wipers on automatic and that's why it happened. After he verified that my wipers weren't on automatic he said they'd have to follow the claim process. I told the guy their equipment never should have ripped it off in the first place. I will NEVER EVER, and I repeat NEVER EVER go to Benny's car was again. I ended up going to the Subaru dealership and just replacing the rear windshield wiper myself. Do yourselves a favor people and don't ever go here; especially if you have a new car and don't want any damage done to it. And not only that i couldn't get the attendant at the end of the wash tunnel to even get off his butt or his phone long enough to direct me to the correct place and i was chastised for going in the full service line.
Good car wash. Love the monthly club.
Great
Best oil change I've ever had!
I came in here to get an inspection done and they failed my car for having a crack. The woman told me that the laws state that you can't have ANY crack AT ALL in your windshield. Mine was just a small crack that ran vertical on the far passenger side. I checked the laws myself and called three other inspection stations and was told you can in fact have a crack in your windshield and it just depends on where it is and how big it is. So, she lied to me. This was after she yelled at me in front of the other customers in the waiting room for leaving my car after parking. This was my first time bringing my vehicle here but my fiance had brought his car there for years and said that you just leave your stuff on your seat. I saw her yell at another customer too. Of course, there's no signage at all to tell you what to do. Probably the worst experience I've ever had with any car repair or maintenance shop.
I dont like how the technicians try to sell products I dont need! Please, just give me what I'm paying for...thank you
I always get my truck clean and wash
$15 monthly unlimited car wash club is amazing and you can use any of the locations !
Quick and efficient. However they didn’t reassemble my truck properly when I got an oil change. Went back the next day and they fixed it immediately. It wasn’t anything major, just a portion of the air dam under the truck. In there defense, my truck is complicated and built like a tank, as well as not having many models on the road. I can understand the failure. The fact is, they didn’t cause me to lose faith in them.
Hardly any wait time!
I have a 2015 camaro. I paid for the $40 cleaning and wax. Well they waxed half of my plastic bumper and it two weeks to fix it. I DON'T KNOW IF IT IS OR NOT. TIME WILL TELL
Fast and friendly
Got an oil change from them a few months back. Went somewhere else and got it done and the other place told me I had no oil on my dip stick.
Got my oil changed and my annual Louisiana Inspection Sticker all in one stop!
I love the convenience of this car wash!
Very good
Quick and easy car wash
Very quick and efficient services but the car wash does not get my car clean. I've tried the cheapest to the most expensive and all the results were the same. Sucks because the location is great, but I refuse to keep wasting my money.
nice carwash
(Translated by Google) Excellent service and good services (Original) Excelente atendimento e bons serviços
Absolutely horrible detailed wash, especially for such a reputable place. They didn't even bother to vacuum under the rubber mats, or the spaces between the seats and the console, or the footwell under the steering wheel column. They know you are in a hurry and won't notice until later how a bad job they did.
Too many people too few open vacs
Just the best. Efficient, timely, and good at what they do.