Reviews of Waterfalls Car Wash (Car Wash)

Carla Mikes

nice cleaning. good service

Patty Moyer

Great place!! Definitely get your money's worth!!

shelley crosser

This place used to be pretty good. Went 2 days ago Was the worst experience ever. Didn't vacuum out my vehicle, nothing wiped down, streaks like crazy on glass. Dash wasn't wiped down, I went over and was trying to show Mexicans what I wanted wiped down they wouldn't even get out of the way so I could show them, still dirt all over my vehicle and soap spots all over the vehicle that I had to come home and take care of myself. Will never go back. For $20 this was the worst service. Could have done better myself.

Amy Murphy

The first time there they did a good job. Today they did a terrible job on the inside. I even went back to have it redone and it was still not clean.

Alyssa Andrzejewski

If you want to pass several other car washes that would do a better job then go here and even finish the job up at home then this is your place. Have scratched my car after drying off tires then wiping side of body. Also told me the vacuum the entire car but did not do the trunk. Will never return here.

Sehiza Ikanovic

This is the worst place i’ll never go again never !

Shyam Sanjeevi

Not satisfactory at all, they rushed into car wash and even with deluxe package the attention to detail was very bad. Left water marks outside the car and the interior wasn't cleaned as good.

John Baker

They do a fine job cleaning your car.

A W

$20 wash & left with dirt & salt still on floor, dust on dashboard & inside of door panels, & smudge marks on upholstery & center console. Would not recommend.

Mrs. Marilyn Byrd

This mah spot they do an excellent job and I take my car here faithfully

Deborah Schulte

Nice friendly staff.

Chris Smith

They do a good job

Mike Morton

Called the manager to give feedback on hours and offer suggestions after 3rd attempt to get a car wash within their hours always closed! He then wanted to get condescending with me saying they’re closed due to weather however it’s sunny no rain or snow in sight? Idk how the experience is at this place but won’t spend a dime with how the manager treated me over the phone! Took my car up to Kwik Star car wash spend my money there! Waterfalls a waste of time place is never open

THE INTIMIDAT3R

I've been coming to this place for years. They generally do a great job. Just make sure to go during off-peak times, like after lunch or rush hour. Saves me time on the weekends for sure!

Silent Scotty

Great car wash

Nicole Roth

Was not impressed at all. Did a half ass job on the inside. My suv smells better but it doesn't look any better. They "wiped it down" but I can still wipe dust off the dash. Vehicle wasn't that dirt to begin with because I usually clean it every other week so I'm not impressed at ALL with how it looks. Just glad I didn't pay an arm and leg for it.

Brittani Larrew

Love this place they always have my car looking great.......

Ben Ahlhelm

Go when there isn't a line and get the $13 wash. The tiers above the base package just change the type of soap being used on your vehicle so unless that makes a difference to you, just go with the base package. Overall I am satisfied with the quality of the job. Windows were clean, floor was vacuumed, and the dash was mostly clean in addition to the carwash. The door frames were a bit dirtier than I would have liked however they still were cleaner than when I went in and there was still a bit of dust on the dash. Even with the small oversights I would definitely recommend this place. Slightly more expensive than going to Kwikstar's automatic car wash but interior cleaning is worth the extra dollar or two especially after a winter of tracking in road sand and salt.

rocky smalley

Not good. Employees that don't care. Both sides turned out different and neither was clean,, after paying for better wash

Juliana Johnson

Never used to have to worry about the quality of work done. However, in this last year the quality has definitely gone down. Was there yesterday afternoon. My inside windows now have more streaks and smears on them than before I went. Also didn't dust entire dash, only the part they could reach from the seat, nor the instrument panel. Guy who wiped down driver's side of car didn't even bend down to wipe anything--only wiped what he could reach standing up--tire rims not wiped down and bottom half of body. Thinking I should save my money from now on and do it myself since I have had to go home and clean the windows again anyway.

Carole LeFevre

Sucks

Sam A.

Good car wash, not cheap, but worth it.

Shawn Barnhart

Overall ... it's a 4. Today, it's a 2. It all depends how long the line is - so go when the line is short, you'll get what you're paying for. Today, I have to vacuum the seats and floors (which is included in the mid level package.) Other days, I've had to wash the windows because they use wet rags to finish when a dryer rag should be used. Some days, they wipe the door jams, some days they don't. The workers are either pushed to get 'em through in a hurry, or they are poorly trained / supervised. I used to work in a car wash - I know the pressures (false or implied). At the end of the day, paying $16 for a full service wash should yield full service results with no extra work regardless of the length of Line. Or, to summarize another way, if you're going to kick 'em out fast, the $16 full service package should cost $10 for that period of the day. I've had plenty of full service / full result washes here, but it's usually when the line is short and I'm the only car in the drying bay. Just wish the service was a little more consistent for $16 - $18.

danijel matijevic

Worst 30 dollars I've ever spent there outside semi clean inside dirt spots only thing that was decent was the floor mats and that 3 out of 4 of them glass had spots I had to rewash the car my self

Devin Geer

Best car wash EVER! I'm obsessed! Excellent prices!

Patricia Carr

Great friendly

Tre Keller

Not worth the price left finger prints and smudges in car and windows didn’t clean cup holders etc paid 20 dollars called the manager said the next wash is on him went in and he acted clueless like he didn’t know what was going on and still had to pay more than half for my car wash I’ll never go back !!

Carolyn Gildersleeve

They do a great job

Kyle Mehmen

They always do a good job

Selicia Williams

I was a visitor to the town but my car wasn't clean for the price I paid.

Tina Schiefelbein

Definitely reccommend, excellent outcome, great work in very little time. Friendly staff, always ready to assist customers in any way possible. Well worth the time and money. For 12.95 u get garbage and trash emptied vacccuumed, windows washed dash abd council wiped down, dried off and greeted with friendliness and appreciation

Derrick Werner

The price is high and the quality of work seems low. My interior was not cleaned well. It seemed to have a quick wipe and was done.

Aaron Meyer

No consistency. Each time I've visited one or two tasks do not get completed. For instance car is not vacuumed or they do not wipe the windows. Not worth the price.

Andrea Cook

My car got clean, my windows, not so much

Jacob Oclair

This is the first time I've ever been there or I usually wash my car by hand but my wife had won a free car wash so I figured I'd take her there and see what they can do. I was very impressed the car came out clean they do a good job at wiping down the door jams and the glass was wiped down very nicely I'm sure that some days they're busier and they miss things I understand that but today they did a very good job with my vehicle. I look forward to having my car washed there from now on when I feel lazy.

Lori Ingram

My vehicles always look so much better when I leave. Saves me a lot of time & work.

Stef Smith

I think this place is awesome! The line is usually long when I come, and yes it sucks having to wait, but that’s what happens when you’re popular. The quality is great and the price is unbeatable!!

Mother of Tales

Tried this place on recomendation was not worth the money did not even touch the carpet in back and the rest of car i do a better job myself will not try again or recomend

Jan Pacovsky

Could do better with the total clean for the cost

Loretta Fankhauser

I've never had a bad experience.....very friendly workers even tho the Old McDonald's and song must go...lol

Kimberley Huston

I used to frequent here, until I started noticing little things, so I would have to give my car a once over before driving off. I had to constantly remind them to put car freshener or wipe off or clean certain parts that I was paying to have done. They broke my cupholder in my Audi, I talked to one of the guys and showed them, he even tried to fix it, but because there was no manager there they told me to come back. When I brought it to their attention next time they acted like they didn’t know who I was. I brought my Mercedes in to be detailed and my seat had a gash in it after being “cleaned” I brought it to the managers attention and he was very rude and condescending. He argued with me and said it was already there, when it clearly wasn’t! (obviously I take care of my car and pay attention to how it’s cared for, hence getting it detailed) Don’t waste your time or money here. They don’t care about their quality of work or their customers! I have NEVER RETURNED, nor would I EVER recommend ANYONE spend their money here! I would rate -5 stars if I could!

John Hildreth

They do good. For the money, they need to slow down and focus more on problem areas. They forget to shine tires often.

Tammy Bunger

Always do a great job.

Rob Bitter

Great car wash..

Courteney Rose

Got to the car wash about 10 minutes ago since they don't close until 5 and they had already closed.. not happy about driving out here to have it be closed 20 minutes before 5. If you say you're going to be open until 5, then be open until 5.

Kathy Thompson

Love a full service car wash. They do it all. Full service wash & dry. What more could you want?

hh f

You can get a decent fast car wash, inside & out for about $17 or 18 dollars. They seem to work pretty hard there.

Julia Bowles

Waterfalls is a clean and professional spot to get a great deal on quality service

Connie Griffin

Horrible cleaning, can't even empty an ashtray. Left horrible window streaks, door jams not wiped out

Keith Cox

Super clean!!!

Nich Pederson

Friendly people

Norm DeSerano

Never had a bad truck wash. Inside and out. Only place in town I'll go to anymore

Scott Ramspott

Great place! I stop here almost every time that I pass through town.

Craig Puetz

They did a great job for a fair price.

Annie Ungs

Sometimes they do a really good job and then sometimes they just don't do a good job and I still have bugs on my windows you can always tell when the boss isn't there

Tom Jennings

Quality operations

Deb Gann

They do not do the best job. They don't vaccume or wipe out the car very good but if you get the cheapest wash it's better than doing it yourself. If you are really particular you will probably not like the service.

Jennifer deNeui

I've seen a few negative reviews on here but I must say I've been going to here on a weekly or bi-weekly basis for many years and I've never had a bad experience. They do a great job and even do extra spot cleaning if you request it.

Lynn Bauer

They did a great job! I really wanted it vacuumed well and they did!

Jessica May

A Monday , got my car was which is today 07/29/19 Paid 29.99 for my car wash and extra tire shine Got in my car pull off to notice my car was half clean and vacuum still dusty and spots I ask them to clean like my cup holder and dust my front screen and dash board was not clean. I am highly upset cause I always go to this car wash and spend lots of money to keep a customer coming it the quality of the wash there are to busy trying to get car in and out they don’t care about quality of the car to make a person happy I am highly upset I have to go behind them to clean my car and dust it down no I am not asking for detail but if I spend 30 on a wash I expect it to look nice inside and out !!

nathan herrmann

They could do better

Gary Church

Always get a good clean car when I leave here. Fair pricing with many services available. Friendly staff.

lee lee doss

Love em

Rebecca Slfer-Randall

Has full service car wash.

shawn franzen

Not impressed as the driver was very aggressive and squealing the tires as they pulled it forward from the vacuum bay. I would NOT recommend if you care about your vehicle.

matthew carroll

The only place to get your car washed

Art Hesse Shelly Hesse

They have a dumbass working for him and hadn’t done anything about it.

Doug Webb

Sometimes they do a good job sometimes they don't not sure if I'll go back anymore

Samuel Marty

Great service and fast!

Albert Einstein

It's not detailing but they do a good job considering the cost isnt much more than a auto wash

Tracy Freese

ALWAYS A PLEASURE! Today's experience was no different. It's clean, affordable, and my vehicle looks great.

Heather Collins

Great service!!!

Justin C

Very poor service. I don't usually like to write bad reviews but this has been awful the last several times I've gone. Have been going here for years and used to be happy with the washes they provide. I frequently purchase their 5 packs to save on their washes. However the last several times, I get to my truck and its still filthy. I watched the guy spray the windshield once and didn't even mist it before he barely wiped the cloth across it. When I drove away, I could see dust all over the dash, windshield, and rear window was filthy. Went back in to let them know and the guy comes back out to my truck and wipes the windshield and part of the dash while complaining that they cant keep workers at minimum wage like it was my fault I got a bad car wash. I spent over $17 for the wash and my door jambs, rear window, etc are still filthy. My $17 should pay at least 2 workers for the 15 minutes they touched my truck while covering overhead... Wont be back and would honestly like a refund as I could have gone to Kwik Star and would've had a better wash with coatings for half the price. Pictures are from AFTER the wash.

Sherry Wilson

The guys do a horrible job drying and cleaning inside the car.. Never will I go back. I can wash my own car

Jason Hamer

I love how employees get on here to boost customer satisfaction

Randy Johnson

When they’re busy, finished quality is noticeable

DeAnn Wroten

Years ago this place was good. The last several times I went there, there were very obvious things missed by the ones cleaning inside. The last time was horrible. They missed wiping down standard things on the inside and both sides on the outside were streaky and looked scratched, the vacuum job was also poor. My car isn't even that dirty, but yet they can't get it cleaned to normal standards. I guess I'll find somewhere else to spend $17+ a week.

Debbie Freilinger

Nice job for the money. Lady in the front was rude. Not the normal person

Robert Parker

Nice clean place and great wash.

rex coen

Might as well Threw a $20.00 bill to the Rain Gods and driven thru that,terrible, terrible service

Jerod Siebel

Great service