You will see all the reviews of real people like you who are buying the services of Billion Auto - Kia of Iowa City (Car Wash) in the area close to the state of Iowa.
Right now this business gets a rating of 4.5 stars out of 5 and the rating was based on 266 reviews.
As you can see its rating is practically the best one, and it is based on a very large number of feddbacks, so we may say that the assessment is very credible. If people have bothered to rate when they've done well with the service, it works.
You know that we don't usually stop to put reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Car Wash is included in the category of Car dealer.
The Manager by the name of Tyler was very kind to us and very prompt with our Sorento rental while ours was in service. We recommend Billion KIA to all friends and family!
Great friendly service.
Good customer care and professional support.
Had a great experience buying my new car from Billion Kia. From the sales staff, finance, to the management. Everyone is excellent to work with. I highly recommend buying your next car from them. Thanks again Corey, Hunter, Steven, and Jeremy.
They sold me one car...did the bait and switch claiming that i wasnt approved for the one I wanted then badgered me for 2 hours to shove the one i have down my throat...2 months ago. I still do not have the ability to renew my old tags. Just awful experience!!
Billion KIA is 1st class in customer service! I had brought my daughter to University of Iowa from Chicago and noticed a huge oil leak. Luckily for me I had my KIA Sorento towed to their dealership about 3 miles from the school. Teegan who was the gentleman who took care of me from start to finish was excellent in customer service! He was professional, friendly and more importantly just down right caring! He is definitely an asset to KIA! My experience with Billion KIA was a great one but especially with people like Teegan! I definitely recommend anyone who needs service with their KIA to bring your car there!
First time doing business with billion i would strongly recommend going elsewhere. There was only one small tear in the console lid of our explorer that we were told they could take care of and after the sale told us it would cost $125.00. Also there was a chip in the windshield that was conventionality hidden under a sticker on the window. We were told a new windshield would be the best option at our cost. If you do business with them i would strongly recommend getting anything in writing up front before you sign the paperwork as their word stops after the sale.
If I knew the email address of the CEO of Billion Auto, I’d be sending this email to him/her, too. I am almost 50 years old so as you can imagine, I’ve had a few cars and have dealt with quite a few dealerships. Buying the KIA from you was truly the best, and smoothest, experience I’ve ever had in looking for, and buying, a car. Corey, sitting with you and chatting while they were getting the paperwork ready was very enjoyable. You put us completely as ease and rather than stress about buying a car, I was able to be excited about it. Matt, as if all of the work you put in to finding the car I wanted and getting it here wasn’t enough, you were always so very pleasant over the phone and you never once made me feel intimidated. And you never once tried to get me to buy something that I didn’t want so that your job would be easier. I thank you very much for that. It was enjoyable talking with you over the phone. Like I told Corey, considering this all started with an inquiry over your website, I am very glad that it was the two of you that I was fortunate enough to deal with. Thank you for making the purchase of my KIA a pleasant experience start to finish.
I went to several dealers before I bought a car at KIA and I must say that most dealers (VW, Ford, GM) were nice and provided useful information. Toyota of Iowa City was the only one that was not very helpful and their sales people did not seem to care about their customers. The difference between KIA and other dealers was that they provided useful information and they had excellent financing. This is my first KIA, and so far it has been very good
Bought two vehicles both brand new first one I had less than a year racked up 23000 miles traded it off during an oil change appointment didn’t get hurt at all on trade in value, actually came out real good so I bought my second. Highly recommend Billion anything they work with ya.
Could not be more satisfied with the team at Billion, Kia. From the moment we step foot in the door the buying process has been flawless. Never knew buying a vehicle could be so enjoyable, from working with the different sales associates to talking directly with the manager, Tyler. Keep up the great work Billion, Kia!!!
All the staff were great... Corey was exceptional in working with me and getting answers quickly. The service crew was amazing and showed me the issues with my car. Thanks!
I love the new car! Service was great!
Very helpful, friendly, knowledgeable staff made for a very pleasant car buying experience. If you are looking for a salesman I would very highly recommend asking for Giovanni Cingire.
Awesome service, quick and friendly. I love my five star treatment. Love my Kia dealership. Once again Kia you guys rock!! Great service and so very helpful.
We were very pleased with our experience with Billion Kia of Iowa City! We live 12 hours from here and have a strange situation of a recent previous trade and then very shortly after that getting an opportunity for new things and needed to significantly lower our payment for this new chapter and Billion was so helpful in working with us and helping us find something with our situation. They were wonderful to work with and were committed to finding us something without making us feel pushed into anything that some dealerships have made us feel. They are currently working with us to find a halfway point for us to pickup our trade and drop ours off and all in all has been a smooth and wonderful experience.
I have bought well over 25 cars in my life and this one takes the cake. Thank you gentleman for such a great experience!
Everyone I worked with at the service department was really nice and they got my car back to me in a short time when I was in there twice for a check engine light diagnostic. The only problem was that hey told me on my inspection report that my rear breaks were in good condition. Lo and behold, my rear breaks, only four weeks after the inspection, were completely shot and needed a break pad and a rotor replacement, not just a rotor turn. I'm just annoyed because they clearly didn't check my breaks when the inspection was done or they would've seen the wear on the pads. Then, I would've only needed to replace my break pads instead of the whole nine yards.
Let me say, I've heard a lot of negative things about Billion. I didn't experience any of them. I did my research before I went in. I got the car I wanted and out the door price was still less than book value. They took "no" for an answer. I wasn't harassed or anything. God bleesed with me with a fair, honest deal. I'd go back.
I have never been so impressed with the service I got from Rowdi and billion Kia of Iowa city! I was pleasantly surprised when I picked up my car and it was so clean on top of the service I was given! Thank you guys! I will be back!
Roy & Hunter at Billion Kia of Iowa City are teo of the most genuine sales managers I have ever had the pleasure of doing business with. They went above and beyond for me and witnessed them treat many other customers the same way during my time in the showroom. I cannot recommend them enough. They made purchasing a vehicle a breeze. I will be a customer for life! Thank you guys!
Billion Kia Iowa City has always exceeded my expectations when it comes to servicing my car. I have never felt belittled, disrespected or confused leaving a service appointment. I am beyond grateful for their excellent customer service and overall kindness as human beings! Thanks guys!!!
Very polite and helpful and the cookies and popcorn are fresh they even offer bottled water
Devon is an excellent sales person. Went the extra mile to make sure the experience was positive. You ads on Vintage Sound 93.1 in Muscatine are working!
I really like Billion for service work/oil changes. But for the 3rd time now (in 5 years), my oil looks black after I get home from an oil change. Years ago, I did the same kind of work. I would remove the crankcase oil plug. And just let the old oil drain out a good long time while I changed the filter and rotated tires. This was to prevent the old oil from tainting the new oil. I don't think some Billion guys do that. I think what they're doing is draining the oil and replacing the plug before the old oil has stopped dripping out - to save time, possibly. When one checks brand new oil, it should be almost transparent, hard to see, on the dip-stick. Today, my oil was black, and black on the towel I wiped it on. Next time I'll try to specify to let all the old oil run out before replacing the plug. And hope there's no small retaliations like wiper fluid not topped off, engine splash pan not properly secured, or something of that nature.
I have been trying to find a car for a long time and I have always had horrible experience at dealerships until I met with Garry Khurana. He took the time to find out what we needed and what would work best for our family, he didn't rush or try to push anything on me and he was went in depth about every question I asked! He worked with me on prices and was very professional and kind. Even though I was not able to purchase the car that day he provided me with useful information and tools to help me get approved. I will be coming back to Kia to meet with him anytime I need a car, I recommend him to all my friends!
Rowdy was very helpful, friendly, and attentive. It is a pleasure getting work done at the service center.
Get sales team, very knowledgeable and helped us get a great deal. Tyler was very helpful. He listened to what we were looking for, provided guidance on the market, and got us a fair value for our trade.
Good experience with my purchase, kierron was knowledgeable and took care of all the details.
Had a great experience buying a brand new Kia Sportage and Kia Billion Iowa City. Everything from the initial contact right through to finance and paperwork was very smooth. Lucas was great and took really good care of us. Would highly recommend their buying experience to anyone. Shan Moquin North Liberty , IA
My husband and I just bought a new 2019 Kia Sorento. It was the easiest car buying experience of our lives! From the sales staff to the finance department, everyone was professional and super easy to work with. Our sales consultant, Corey Rodney, somehow made our dream car a reality in a matter of hours. He never once tired of endless questions and researched countless vehicles to see what might work best with our limited budget. Lucas LeGrand is also a miracle worker and helped to get our monthly payment exactly where we wanted it to be. We never thought a brand new car would be a possibility for our little family. But, these guys brought their A game. Run, don’t walk to Billion Kia and ask for Corey or Lucas. You will NOT be disappointed!
Working with Lucas for my first buy was perfect! We felt completely comfortable and he continually went above and beyond!! We definitely made the right choice with the car and the Company. Thank you!
Everything was perfect from the quick scheduling to the speed and quality of the work!
Billion Kia is always great! I recently took my car in to be looked at for steering and Rowdi was extremely helpful! He kept in contact with me about repairs and answered all my questions. He and his team also made sure the job was done correctly before releasing my car back to me by test driving it and following up on an additional issue they found and then resolved. I am very happy with the service team there. I also had my car taken to the collision portion before, and my car came back looking brand new!
My fiance and I had been looking to trade in our car. We've never tried a KIA before but when we arrived, Chris Rose presented the one just for us. Very polite, friendly, and professional. Talked us into our very first KIA! Must say, I'm impressed.
Had a great experience working with Kierron. No pressure and very patient with the 100s of questions! Finished the paperwork with Tyler who made the process simple! Will be buying from them again when KIA offers a truck
What an amazing experience buying from Billion - Kia ! Luke and Tyler were both very good to us and we highly recommend them! They went above and beyond for us and made the car buying process incredibly easy and exciting !!
I cannot say enough good things about the salesman and staff at Billion Kia. They went out of their way for me. I highly recommend coming here to anyone who wants to be treated with such friendly service.
This dealership attempts to sell you the highest priced vehicle om the lot. When I chose to test drive a lower priced vehicle, I came back to find the salesman working with another family at his desk. Horrible to spend over an hour there just to get ignored.
Billion Kia is AMAZING. When others weren’t really willing to work with me, Billion worked overtime going to bat for me. Very patient and kind. Definitely worth the drive toIowa City!!
Brent did a fantastic job explaining our options and finding the car that we wanted. The financing was done painlessly, everyone at KIA was very helpful. We will definitely recommend Billion KIA to our friends.
Bought our 2nd vehicle from Billion. Gave McGrath the first chance and dickered with them for 3 days. After they failed to give an offer closer to what we wanted I called Billion. Within an hour of negotiations they beat Mcgrath's best offer by $1,000. They were great to work with. Highly recommend them as they're motivated to make deals, in my experience much more motivated than McGrath.
I had the best experience here that I have ever had with a dealership. They were personable, friendly and fast, Steven has the best haircut, and Brent Handtke is the greatest salesperson I've had the pleasure of working with. Please bring them pizza. Or Chinese food. Or cake.
No pressure, no “let me talk to my manager” BS, no angst. Just straightforward, helpful staff with direct statements about price and helpful recommendations. SO refreshing. Bonus: a diverse staff. After shopping cars in the Iowa City area for *days,* Visiting Billion KIA was the first time I met any black salespeople. That says something deeply positive about their company ethos. What’s more: I haven’t yet bought a car, and I’m submitting this review just because they deserve the good word, no matter what my family and I end up deciding.
Corey at Billion of Kia was so wonderful to work with! He made sure all questions were answered and kept us updated while we waited for our awesome Telluride. Thank you Corey for helping us find our dream car!! You rock!
My car wouldn’t start as I attempted to leave. It was suppose to be a routine service on my Sorento KIA, oil change, tire rotation and detailing $170. It was late Friday, 6:00 pm. They offered a loaner to get home. Missed having dinner with my grandkids. Next day Saturday it was ready @ noon. Had to buy a new battery! I was told that it had a bad cell and therefore the battery died when something was left on and drained it dead. It’s disappointing. A $30k car shouldn’t have any mechanical problem. At least test the car before releasing. I felt as if they rushed their work on my car.
What a wonderful car buying experience! Working with Tara was like visiting an old friend . I will be buying my next car from her. I highly recommend this dealership. Even John, the finance wiz was great. We are the proud owners of a Kia Soul! Thanks guys!
When we need great service for our KIA Sorrento and a relaxing lounge with nice amenities like a cold beverage and a cookie or two this is the place. And they give a free car wash with every service. Jeff Madison with service and Brad Carlson can help you with all your needs.
Staff is very helpful and answers questions. They are honest and do not do unnecessary work.
Fast, first rate service. Thanks!
This is absolutely a 5 star review!! Kaitlyn, Roy, and Corey were amazing! Speedy, professional, and fun. We are definitely a Billion Auto family!!!
Quick and painless. Very friendly. Thanks!
Rowdi helped me and he did a great job of getting my oil change done quick. The guy has a great beard to so I know I could count on him.
Stopped by in a emergency with my SICK van because of a flat tire. They got me in and out quickly. I will come back because of the great service and that service advisor was probably the most attractive man I have ever laid eyes on. WOWZERS.
After spending several hours here working with Clint Smith to try to find the right vehicle for us, my wife and I did not purchase anything from Billion Kia. However, I still wanted to write this review so that others might be persuaded to check out this dealership. Clint listened to our wants and needs, responded directly to them, and was patient in his interactions with us (despite the fact that we had some picky parameters, did not have the budget for a new vehicle, and were on the lot after closing time one evening). He's a good guy. Unfortunately, we found our perfect vehicle at another dealership and, while we felt great about the deal we struck, wished that it had been with Clint and the rest of the crew at Billion. We'll stop there first next time we're car-shopping, when we have a kid or two and need a larger ride (Kia Soul, perhaps?).
Not only did they work with us for financing of choice but also found us the car we were looking for. Sales Professionals were kind courteous and respectful. Having started the process at another dealership, Billion Kia is who got our money and now who we will go to for service needs as well as future car purchases.
Everyone is always friendly. I never have to wait very long for the work to get done
Always try to get my service done at Billion Kia because I trust their work and know they won’t talk me into services I don’t need. Rowdy has been the advisor 90% of the time, and he is great to work with!
Had a recall taken care of. It was done quickly and very friendly personal.
Suggest giving them an opportunity to provide decent vehicles in good condition. They are willing to work with you no matter your credit. Getting you into a car you like at a low down payment along with low APR. Lucas and Roy and the whole staff are top-notch.
Managment has no want to resolve issues. Emailed them about 2 or 3 months ago and no one has replied. Service department here is very poor and hostile. They lunged up at me as if they were trying to intimidate me. They also lied about providing service on my wife's car that they did not do. The problem I took it in for came back . There loner car given smelled like s*** and was disgustingly dirty and filled with animal hair. So if you like this type of service go to Kia Billion in Iowa City , other wize go to McGrath auto or any were else but there. Thanks you for having such crummy service.
Great open and honest people. Dealt with Lucas LeGrand who was excellent through whole process.
Out of all the car dealerships I have done business with, this was by far the best! The sales associate was not pushy at all and we had a wonderful experience here. We have and will continue to recommend Billion Kia of Iowa City to all!
I had such a fun time test driving car and talking with Brent Handtke. I didn't feel the pressure to buy like at other dealerships. The staff was very friendly as well. I enjoyed how Brent got to know Me and my needs instead of trying to push a car that would not work on me. We talked about video games, music and other interests which made me feel very comfortable. When they were waiting for the paper work they sat and talked with me which was great, it made me feel like I was their number one priority. I would definitely buy my next car here.
Outstanding customer service. Truely wonderful people with great patience. Wesley was my automotive specialist. The friendly environment created by him made me feel as though I was working alongside a friend and not a pushy sales person. Great cars, good people, would recommend to everyone!
My wife and I had a WONDERFUL experience here. Brent H. was our salesperson and took the time to find us the perfect car by asking us some questions after we walked in. He found us the car we didn't know we wanted. We had the opportunity to meet 2 sales managers even though I think a third may have worked on the pricing/financing for us. Billion Auto at Kia of Iowa City has definitely been fantastic for us to work with and has earned our business for sure.
The woman in the service department. Unprofessional and useless individual.
The service department was fast honest and had fair prices Rowdy was really good
I had a wonderful experience at KIA. Tara and the rest of the staff were very helpful and made my experience effortless. They don't try to push you into something that isn't right for you! I am a 20 year old female and they took me seriously and respected me unlike other dealerships!
Excellent customer service. Would definitely recommend to anyone
Rowdi and service techs are knowledgeable and easy to work with. I appreciate the great service and keep coming back to Billion.
Corey was an excellent help. He made the process go as quickly and smoothly as possible. TJ was helpful and direct. I’m a “see it in writing” person and he happily obliged. Our overall experience was fantastic. Highly, HIGHLY recommend this wonderful team.
My wife and I stopped by just to check out the Kia Souls and ended up buying one today. Clint helped us out a lot, letting us test drive different models and was really straight up with us about costs for each of the models. I loved that there was very little pressure to buy a car. When we were looking at the cost models, the only "pressure" was: If I could match your payment point, would you buy a car today? After a couple of back-and-forth negotiations, the deal was just too good to pass up. So long old Honda Civic; Hello new Kia Soul. :)
Had a great experience yet again purchasing my new Kia Optima!
Clint Smith and Steven Taylor are awesome. I was in and out within a few hours. I called about a certain car and they had a better version for me with less miles. Clint went out of his way on his day off to come in and help me get a car. Words can't express how happy I am. If you want a car I most definitely recommend this man. He really takes care of his customers and sticks to his word. I've never been serviced by such a professional. I am truly a satisfied customer. Thanks to all at billion auto. They most definitely need a bonus in pay. Don't pay attention to negative reviews that are posted. I guarantee you'll get the best deals and service with a smile.
I would not go here if you are a woman under the age of 30. They act like you're clueless about mark up, trade in values, and warranties. Took over 2 hours to even talk numbers when I was a serious buyer with a check in my pocket. Then they offer me HALF of what their own NADA rough trade in value would be for my vehicle. Please don't fall for their tricks!
As a young woman, buying a car can be intimidating. I had looked at cars at other places that were pushy. A friend suggested Billion and I couldn't be happier. Cory made me feel like I was hanging out with a friend, not buying a car. The service and care for their customers was outstanding. Thank you Cory, Tara & the rest of the Billion Kia. I will definitely be recommending them to my friends and family!
Telluride and Cory were awesome!
Quick, helpful & kind!
Corey is the friendliest associate at Billion Kia and he's the reason we continue to come back. Thanks Corey for consistency, helpfulness and great service!
Lucas and TJ were easy to work with on my new KIA SPORTAGE!!! Quick and easy. Process was very pleasant. Love my KIA ❤️❤️❤️ Would recommend these guys at Billion !!!
Corey Rodney and Roy are the best at what they do. After a long year of waiting for my dream car, they made it happen.
They are fast and friendly! Takes me longer to get there than it does to get an oil change but it is worth it. Plus the coffee is good
This was the best car buying experience I’ve ever had. The team worked extra hard to get me approved and my payments where I needed them. I thought I’d be leaving there in something used with a ton of miles. But nope I left in a brand new car with under 500 miles on it. I will definitely be doing all my business with Billion Kia for now on. Special thanks to the team!!!! YOU GUYS ROCK!!!!!
Stopped in just to look, up front about that from the beginning. Salesman was helpful and fairly low pressure but once we got in the office the finance guys really wanted to make a deal. Might go back when ready to purchase.
Corey is amazing. He always takes care of you and you don't have to spend the whole day shopping around. Go in and ask for him!
Derek was awesome to work with. He listened to what we looking for but also asked enough questions to get a good idea of what we were used to. He got us into the right vehicle on the first test drive. Erik, Billy, and everyone else were very professional...and thankfully not high pressure.
Buying a new 2016 Kia Soul two weeks ago from Billion Kia of Iowa City was one of the two best car-buying experiences of my life (and I'm 59). From the moment I walked into the showroom, salesperson Corey Rodney was unfailingly attentive and kind. The key thing across the board here: everyone LISTENED to me. They listened to what I wanted, they listened to what I could afford, and they swung the best deal they could. They gave me a fair price for my trade. Business manager Steven worked hard, for a couple of hours solid, to swing the financing. My credit is not the best, but at every intermediate step of the way Steven gave to Corey in writing an account of where we were on the deal. In the end, they got as close as they could to the monthly payment I sought. I got a new six-speed manual (something I've been wanting for awhile now), which I adore. These guys are attentive and honest. I would recommend this dealership to everyone. And Brett and Terrie were great as well! Fabulous work, you guys.
Corey was great to work with as was the rest of the Billion Kia staff. I was able to get pretty much everything I asked for in my price range!! I recommend them to anyone out there looking for something new.
Recently purchased a Kia Sportage after 2 full days of test driving vehicles with Billion. Our salesman Dan Wilkinson was incredibly helpful and accommodating. He was genuinely interested in finding the right vehicle for us. He made our car buying experience much more tolerable by using zero pressure tactics and giving us room to explore and discuss our options. Would highly recommend.
Excellent staff, especially Corey and Hunter! I was in a time crunch and they were able to get me into my choice of car with good financing and options in less than two hours, including my test drive. Highly recommend!
Great buying experience. Worked with Brett Schutte and told him what I was looking for and he responded with, "This is your car". It met all of the credentials I told him and the test drive was the icing on the cake. I will be back to this store for my next vehicle purchase.
Recently left my car for service and was extremely happy with service, communication and how I was treated. I highly recommend Billion Kia Iowa City service!
My husband and I recently bought a certified used Kia and I can easily say it was the best car buying experience we have had. Abram the salesmen was extremely knowledgeable, friendly, and helpful. There was no pressure put on us which was something we have never experienced when buying a car. That day I really did not want to go car shopping but so glad we did! We even asked Abram to scheduled our Yukon to be serviced there the following week and without hesitation he did. The service department impressed me also. Was given a nice loaner vehicle and vehicle serviced in a timely fashion. I will most definitely recommend people to buy from Billion and I wouldn't be surprised if our next car is bought from them! So happy with my experience! No complaints no negatives!
Corey Rodney was my Sales person. He was very caring and considerate to what i was looking for in a vehicle. He got me the best vehicle for my needs.
I had Dan as a salesman. I ended up wanting to get a cheaper car than what was on the Kia lot, so I didn't buy a car from Dan. HOWEVER, I highly recommend going through Dan. He never tried to push me to do anything. He explained the logistics of things, what would happen if I chose this route or that route. He let me try out two different cars. Dan spent a few hours with me just to find out I needed to go for older cars, and he still treated me with the utmost respect after that. He really understands that as a buyer you want what's best for you, and he wants to help you there.
After a few years as a 1-car family, it was time to add a second vehicle. Last Friday evening, on a whim, I scanned the Billion website for what I was hoping to find. I had a pretty firm price point in mind, and, to my surprise, saw a vehicle - a Kia Forte - that was in my price, model year, and miles range. I immediately sent a request to Billion that I hoped to take a look at the vehicle if it was still available. Saturday morning, I had an email from an associate that the car was still on the lot, and about 20 minutes later, a phone call from Brett Schutte that he had the car ready for me to take a look at. This was, easily, the best car test-drive and purchasing experience I've had. Brett was patient, listened to what I had to say, my concerns and limits with what I wanted to find in a vehicle. He walked me around the car before we test-drove it, explaining the features, inside and out. The car handled beautifully on the road, and by the time we returned to the dealership, I was just about sold on it. We sat down, discussed terms, and after a few go-arounds, came to something that worked. I was hesitant about the extended warranty until Steven, one of the credit people, explained precisely what that covered, and seeing that the numbers still stuck within the range of what I wanted to spend, I agreed. Brett introduced me to their parts manager and to the head of the service department; both friendly people who clearly know what they are doing (big plus - their service department has limited Saturday hours). In all, the purchase took around 3 hours (that includes going home and coming back to pick the car up), and it was an excellent experience overall. There are so many people I've talked to over the years who had had terrible car-buying experiences (I've had a few myself), but I do believe I'll be directing people to Billion Kia from now on. If all the dealerships in the Iowa City area were this friendly, up front, and competent about what they do, I don't believe you'd ever hear another bad word about car buying in this town. Cheers to Brett and crew.
I got a great deal from a great sales consultant Corey Rodney.
Awesome people to work with. Made the experience super easy and accommodating for my special needs son. Will definately return for our next purchase.
This is my fourth vehicle from Billion, my first Kia. I keep coming back to this dealership for the quality of sales and service. The people are friendly and responsive. Corey Rodney in sales at Kia was very professional. He listened to my needs and sold me what I wanted. Jeff Madison in service has been the main reason I keep coming back to Billion and meeting other great people. Jeff has been my Hyundai guy for many years and I'm so glad he's now at Kia! I would recommend this dealership and these two guys to anyone! You will not be disappointed.
Speedy service. Very convenient website for scheduling. Consultants seem concerned about rendering the right service over just making money. You can always save money at a private garage but Billion makes it worth the little extra.
Great service, and attention given to costumers. Everyone is very nice and professional and will make sure you are serve the best way possible.
Just had my first service on my new car. They were fast and efficient plus a free wash.
Love my Kia's
Poor experience. The dealership was unwilling to negotiate, even though other dealerships had similar vehicles for less. They stated the advertised price was as good as they could offer, and if I could find a better price, I should purchase the vehicle there. I guess that's just what I will do. The salesman was helpful, but the manager was pushy and thought he could bully us into paying the advertised price. It should be noted I was dealing with the salesman and manager of the Billion Hyundai dealership.
Billion auto was efficient, friendly and competent. We were in and out in the time they estimated.
Billion did a fantastic job and Kia stood behind their warranty. I have owned 2 Sorento s and I won't stop now. If Billion can do a good price, they will get my business on my next Sorento . Job well done Kia and Billion.
5 stars. I've always been a huge fan of my Kia's but had nothing but bad luck at dealerships in my hometown of Chicago. Been in iowa city a few years now and Austin in parts will keep me coming back. Is always straight forward with me and whenever I ask about an issue im having he seems to know exactly what I'm talking about off the top of his head. Enjoying my 09 but when ready to pull the trigger on a 2017 I will certainly be coming here.
Made it easy enough I chose Billion over McGrath when I chose to purchase a new Kia Forte, thank ya thank ya, y'all were awesome
I will differently be back as long and Hunter and Lucas are there make sure you ask for them. Best experience if had buying a car
Yesterday I bought a new Kia Soul ! (exclaim) with The Whole Shabang Package and so far I love it! It's worth the extra money for sure! It's easy to drive and very spacious. I love the huge sunroof, great sound system, and the amazing navigation system. One small thing I discovered was that when you're driving around the large screen will show you what the speed limit is! I researched the car before I went to the dealership and it has great reliability and safety scores as well as decent MPG so it was on my list of cars to look at and in the end I bought it. The people that helped me find the car and sold it to me were great! Their names were Ben H. and Corey R.. Since Billion doesn't have commission there was great teamwork in finding me the right car, they were both very nice, patient, and helpful. Ben showed me a few cars before showing me the Kia Soul Base Model. I drove it around and I loved the way it drove and how roomy it was but it didn't have many bells and whistles so I decided to look at the nicer model called the Kia Soul ! (exclaim). Once I decided to buy it Corey showed me all of the cool things that the car can do and I was very impressed with what the car is capable of. If you decide to get the Kia Soul with The Whole Shabang Package make sure it has a SD card in the slot which is located above the large screen. If it doesn't be sure to bring it up to them and they'll get you one. I highly recommend the Kia Soul ! (exclaim) and the dealership and I'm sure I will many years from now too.
I will be honest and say that when I made the call to Billion Auto - Kia of Iowa City to discuss options with my current lease coming to an end, I was nervous. The first time I leased a Kia I had someone with me but this time I was going in alone. You always hear about other peoples horror stories with buying cars and I was terrified I was going to end up being pressured into agreeing to something I couldn't afford. This was NOT the case at all. From the moment I spoke with Corey Rodney on the telephone to make my appointment, I felt at ease. He was genuine and showed his sense of humor right away. During the appointment he continued to make me feel comfortable and I truly felt like my wishes for a new car were being heard. He listened to me, to my hesitations, to everything and worked with his staff to present the best options for me based upon what I wanted. Never once during our appointment did I feel pressured. Corey spelled everything out in a way that was clear and simple and extremely helpful. I have, and will continue to recommend Corey and his staff at Billion Auto - Kia of Iowa City, to friends and family who are looking to buy a new car. I think every buying experience should be this way! I walked out with a brand new car that was in my budget and I was so extremely excited. I seriously cannot stress enough how pleased I was with the service that was offered by Corey! I have and will continue to service my car there as well because the staff is always very friendly and welcoming! Thanks again Corey and Billion Auto!
Fazon Redd was easy to work with (even though he commented on my Iowa State sticker)! He was very professional and courteous, answered my questions and did not pressure me into a vehicle I did not want...kudos to this young man, hang on to him I believe he is going great places! Thank you Fazon! (Even though you continually called me ma’am LOL)!
Very good service. Appreciate this dealership. They are not into reaping you off.
Great business, great service and good prices. The people couldn't be friendlier. Thank you.
I picked up my baby yesterday, a wild orange KIA SOUL. My Orange Blossom is everything I hoped. I cannot say enough about Billlion or Wes Bloomberg. Wes is the best salesman I have ever worked with. He helped me understand what I needed to know before making a large purchase. He is personable and professional. I was able to drive Blossom for a short time due to the weather, but once it is clear, I am sure we will get out and wear out some tires...ha ha! To be continued...
My last visit was for a simple flat tire. As always I was greeted quickly and my tire was repaired in a short time. It’s nice to have a service shop where I can consistently count on their professionalism. It’s also nice to be advised on the safety and care without having a hard-core sales pitch at any visit. Billion Kia has become our go to service shop for all our cars.
I cant believe how easy you guys made it for us. We were in the market for a used car, and ended up getting a 2015 Kia Optima for our family. The hard work by each and every one of your staff was incredible. Corey made the entire process enjoyable, and the test drive enjoyable. I have never been told that much stuff about a vehicle in my life. I did not walk away with out every one of our questions answered and given information about questions I hadnt even thought of. Thank you again for all of your staff on the excellent customer service and experience!!!
Went in today for a quick recall fix, they were prompt courteous and helpful!
Wow!!! I bought my 16 Optima from a Kia dealer in Az. Regardless I have done majority of my service with Billion Kia in Iowa City. I have never been so impressed with the level of customer service. I will only deal with the main service advisor Rowdi Walker. He knows his stuff yet he is very humble and honest. If there is any miss communication he always gives me the benifit of the doubt. I refuse to go anywhere else.
Bought my first car here on my own! They took time to listen to me and what my wants and needs in vehicle were and they were spot on! I don't have great credit but they made it happen and kept at it until they reached a payment I felt comfortable with! A team of great down to earth people! Thank you to all I worked with and making it a great experience!
The man at the service department on Friday april 5th was very friendly and got our sportage in right away as we were from Wisconsin and traveling thru to California
I had a great time there. The salesmen were wonderful they helped me buy my first car. I have had my car now and it is running great, I would recommend this place to my family because the people there were fantastic. I was in and out with no problems and since I was new to buying cars they helped me understand all of the terminology and really made it a great experience.
Nice people They know what to do Thanks
Just purchased a Stinger GT2 from here. They bent over backwards to help with my fairly specific request, even transferring a car from another dealership quickly. Further, even with that level of service, I still got an incredibly good deal. Kierron was great to work with, as were Roy and TJ. A very easy, straightforward deal, and I'd not hesitate to recommend if you're in the market.
Bought my car here and was pressured to do so. I said no I didn't want to buy the car and they eventually talked me into it. Car broke down less than a month later. They really didn't care and said that I should bring it in. Did that and said they couldn't fix it. I wouldn't send my worst enemy to Billion.
I'm not sure what to say beside thank you Kierron for all you did for me & My wife the fwrist visit I didn't think we could barrow a cup of sugar .but Kierron found us financing that fit our budget then show a number of vehicles till he found the one we wanted .he put up with my bullcrap but he stood by us and made us a deal we couldn't say no to we made the down payment sign papers today .thank you so much Kierron Wallace love Our 2013 hyundai Tucson ..
My wife's KIA was purchased here, and at this point I would not recommend this dealer based on our experience. They did not seem to care much about customer satisfaction in my opinion. The car did not include the main user's manual. When they were informed of this they suggested we just download one off the internet. I do not prefer to have a digital copy (what if your car breaks down and your cell phone battery is dead?). The car also did not come with a full tank of gas. When this was brought up, they mentioned the possibility of sending a gas card, which never came. The car also only came with one key. For the price paid for this car, I would expect much better customer care. If you have an alternative location that you can purchase your car, I would recommend you go there.
Kierron was easy to work with. Worked with us on what we were looking for. Didn't feel like there was pressure from him. Easy going and understanding of our needs. Would recommend him to anyone. Very knowledgeable.
Timely oil change. Pointed out some addition car needs and helped resolve steering issue which is under warranty. Rowdi is genuine, helpfull and quick with follow up
Had an issue with my new Kia, which I purchased from another dealer out of town. Billion’s service staff got me right in, analyzes and fixed the problem quickly. I was back on my business trip in no time. I would definitely purchase a vehicle from Billion Kia of Iowa City.
I had the best car buying/leasing experience with Kia over the past couple of days! At first I was going to buy a car but with the help of Corey Rodney I ended up leasing my car! Everybody listened to me and helped my mom & I through everything. Corey explained everything to us knowing that this was my first car I've ever bought on my life! I went in wanting to buy a 2013 Chevy Malibu and ended up walking out leasing a 2015 Kia Optima! I honestly don't know what I would have done without his help and him being so down to earth and honest with me. Thanks to everyone for the help I really appreciate it! I recommend Cory if you ever need help finding the perfect car!
We loved our experience at Billon Auto - Kia! Kierron was so great and answered all of our questions. We never felt pressured thoughout the buying process. He took us from casually looking to ready to buy. Additionally, yhe financing process was thoroughly explained and went seemlessly. Very pleased with the experience!
Billion went above and beyond to locate the exact vehicle we wanted and got it here within a day! Everyone was friendly and helpful and made the experience an enjoyable one!
My oil change was done in a timely fashion. The service manager found that I had a recall on a issue on my Sorento and he had that fixed. Waiting area is comfortable.
They were good and nice people but now that a week got car they still haven't taken the money out and we told them twice to do it Thursday or Friday and never did not sure what is going on but not happy about it and probably won't go there again Thanks
All staff are awesome. Nick was polite and informative, and Austin was friendly. KIA staff respect my property. They don't only care about my vehicle needs but even care about my needs. It was BEAUTIFUL experience!