We have the reviews of real people who have information of the services and products of Crew Carwash (Car Wash) near Indiana.
Nowadays the firm gets a rating of 4.4 out of 5 and this score has been based on 325 reviews.
You may have noticed that the average score it has is really high, and it's based on a very large number of feddbacks, so we may think that the valuation is quite reliable. If people have bothered to leave their review when they are pleased, is that it works.
You know that we do not usually bother to set feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Car Wash is classified in the category of Car wash.
Ok not worth 20 for a wash
Expensive buy great wash and q
Crew is great, however I feel Prime is money better spent. I had to switch to Prime.
Seems a little expensive, but the car gets clean. The coupon book was a good deal.
Great services and fast. I love the monthly pay. It saves me time and money.
The only carwash I will use! It might cost a bit more than other places, but my car always comes out clean and shiny. Even when the lines are long, they get you through fast.
The actual car wash is good, and there is nothing wrong with it besides the price. i hate their adds because they are deceptive and are verry common to hear on the radio. if you need a carwash because you dont want to do it by hand, this place is not bad.
We have the unlimited pass. Love it!
The crew car wash has great equipment and really cleans your vehicle but cant do big trucks
Great.to drive thru at any time for a small monthly charge.
My place to clean my car!
Always quick fast and in a hurry to please you
You go in dirty and come out clean, what's not to like
Good clean truck there
They dispose of good employees like they are garbage. Example: If an employee says "Hello" the wrong way they get fired. This happened ro my son, who by the way is a very kind and polite young man. This conveniently happened the week after he finished classes at ISU and was able ro file for remembursment through Crew Car Wash. It also happened a week before Christmas. The very young manager cannot give a straight answer and is very rude. All,he would say is my son's greeting was not correct. Again, his "hello" was incorrect? So basically what I gather is your employees are trained to be scripted. Please, watch social media as I will tell the story to the world.
The best car wash possible
Went in dirty, came out clean. What more do you want?
The staff seemed friendly and I got in and out very quickly. My only issue is I've had two separate friends tell me it's messed up their car. As a matter of fact one of them has shown me the paint chipping off of the top of his car and his license plate is bent and it sticks straight out. Freaking bent! They had both went once a week and I had thought of doing the same with their special deals and stuff. So I couldn't in good conscience take my new car back after reading through similar reviews of damage and experts saying touch cleaners are bad for your paint. Now I just go to one on 7th Street a few blocks away that's an automated touch less car wash. It looks janky but it's the only touch less one I've found as a Google search gives me nothing. I just happened to see it when driving by one day.
This place always leaves my car looking like new
Didn't pay attention to me. Didn't even collect my money til I was are the entrance.
The service isn't the same as when it was Mikes car wash . Close to the interstate . Staff isn't as friendly and caring .
Expert service, friendly staff.
Very good car wash
I visited here on vacation. With tons of travel and bugs to prove it. They did a quick and great job.
Best place to take your car for a good cleaning..
Best wash around!
Had to go thru a couple of times and still had bugs all over the grill of my car...went to the wash just north and had a much better experience.
Does a great job cleaning my car.
Fast and friendly
Been a crew carwash member for about a year. Definitely enjoy the unlimited club, but the manager here is never friendly or greeting when i come to get a wash. I ask if he can quickly spray 1 mat as i am vacuuming my car. He always says they are too busy. Im done with coming to this location. The layfette rd Location is twice as busy as this location and always takes care of me. Point to note, improve your management!!
Best car wash around
Went here today fully expecting it to be busy, and it was. It was also super disorganized, and after paying nearly $20 for a carwash, my car is still not even close to clean. Neither of the pressure washers they usually hit the front and back ends of your car with were working. So while the team scrambled to find an alternative, and completely ignored the line, my car is sitting at the beginning of the belt with ZERO directions on whether I should be in drive or neutral....until my car was lurched forward and they started screaming at me. Then, one of the guys found some weird, very dirty scrub brush on a pole and scrubbed the wash number off my windshield right before I got inside the wash. Needless to say, this is not the service experience I've come to expect. I'm disappointed, and I hope they'll work to make things better moving forward.
Bought the "buy 4-get 2 free washes" book. Car always seems to come out sparkling. Husband was a little disappointed that some tar was not removed, but, it was tar and he did not know it was there. Nice carwash...
Son loves it
Clean car -FAST
Gets the car clean
always a good car wash
Kreid has some wonderful customer service skills. Keep it up, man.
their equipment did 1100.00 worth of damage and i was stuck with the bill..... they are not nice forget those smiling faces and big waves. very cold and ugly when something goes wrong,RIGHT ZACK!
Good wash. Good facilities to clean your interior as well.
Its winter no wash
Definitely overpriced. The vacuums are costly too.
Very fast helpful staff
They do a better job than other locations
Luv the "Unlimited Washes" Give it a go.
Love this carwash!! My car always looks fantastic after a good wash here.
Good service and friendly staff
Great car wash!
Love the place it's friendly and clean
Unimpressed. Been there on multiple occasions...always have to run the car through additional times. If you're going to charge $20 for a carwash it better actually be clean!
Great wash. Not long there
Good car wash
Kinda pricey, but outstanding customer service
Brandon embodies the ideal Crew member.
This new Crew location is a welcome addition to Brownsburg. The placement of the detail stations is a bit of a mess for traffic flow but has a great, friendly staff.
As always, always solid.
I used the 10$ wash it didn't get the bugs off our New Challenger, so we thought the next time we would try the 20$ ultimate car wash it scratched the top of our car. We will NEVER Be Back!!! They SUCK!
Prime carwash is better.
Scratched my vehicle a couple times. Had to have my windshield replaced once because the employee smacked it with the pressure washer wand getting too close.
Overpriced for a generic wash/wax. Was not impressed. Certainly NOT worth 50/mo for a "membership".
Good experience they move you through it's just a little expensive that's why I'm giving it four versus five I just wouldn't go as often as I would if it was a little cheaper
Tried carwashes in Arizona, Indiana and every state in between ... Crew is by far the best....all they need is self service/free vacs and they will be the best!!!
Its expensive but you get what you pay for. Also nice to know the staff are well compensated for there work, no wonder they look so happy to be there.
Friendly employees and great wash!
Fantastic service and always a great car wash. You can't go wrong with Crew.
Nice car wash. I don't recommend the automatic drive-through wash for lowered cars or sports cars with a nicer paint finish. The classic style rotating brush rolls damage the paint surface, and their soaps are known to be rough on certain types of tires especially on hot days. Their prices are reasonable. Great prices on self-service wash, vacuum, tree air fresheners and so on. Staff is usually always in a good mood and around if you need them, even after the ownership change I still go to the Crew Car wash often!
Quick place for a wash.
Always on point. The crew is amazing
We now have the advantage, with Crew Car Wash around the corner, a quick stop and we are all shined up again.
Great employee to customer service and overall great all around. Only SUPER small thing with me is I like when someone is outside spraying the passenger side before entering but sometimes nobodies out. Still a 5 star business, thanks Crew and it's crew
This location is worlds ahead of the Avon location. The car wash could’ve done a better job drying the car but other than that it did pretty well. The customer service was good, and I was in and out really quick for how long the line was.
got turned away because I had a brush guard, I'd get the ultimate once a month every month, unbelievable
Always cleans my car beautifully.
For an automated wash it does a pretty nice job. They also use handheld pressure washers to hit the problem areas before you enter the wash. The lines can get really long on days when the weather finally turns nice. I get tired of them always trying to sell me the unlimited wash. It is only good for one vehicle so I prefer to purchase the books when they have the ‘get two free’ deal. Sometimes I have to ask for a second time through when some spots don’t come clean. On an SUV the dryers do nothing to the back of the vehicle so I have to hand dry it after I exit.
Car wash gets the car clean. I usually get the Ultimate. They will spray and scrub any spots that are exceptionally dirty. Very happy with the service.
Fast and friendly. Drew a small picture to amuse child on their window.
Great Service and fast today!
They got my rear window blade yesterday oh well
Took paint from car and car wasn't clean after going through
Well as usual it's a bunch of little children trying to run a business. They have no concept of what Express Wash is. You go through the express lane you then have to wait in line while everybody else pays for the wash. Why even have an express lane if you still have to wait in line while everybody else pays
Nice friendly customer service. The staff always takes care of any special needs I may have
Best car wash in town!!
Best car wash in town. The Unlimited pass is great and not that expensive
I love going to this place.
It works and if it doesn't then go back through for free..
Great place to get a car wash. I visit here every once in a while, but the staff is super friendly and the carwash itself does a pretty good job. I usually go through a second time because it is free!
Always polite and our cars look great.
Great location with good service and nice vacuums
Good customer service and a good clean wash job
Ahhh just ok.
Used to be great the last time I was here maybe a year ago. I purchase the most expensive wash and I have to go through about three times. Teach these kids to scrub the bugs off before the wash. I get frustrated with how they rush everyone through. I will just keep circling around untill they get them off. Would be quicker to wash myself. Considering doing just that if they don't get better soon.
Normal not great
1st time with coupon still 15$ expensive.
Wash rubbed my emblems off.
Great. Car wash
Verry nice workers that work there
Fast easy and a great clean!
Only place to wash the car!
If it is busy don't waste your time. Went through it today no one pre sprayed vechile down and was running them through as fast as they could. Came out of other end still had road salt and soap on my car. By far worst experience ever in the 10 years I have been using Mike/ Crew.
Crew carwash is the best! Worth the money spent on washes! Only the best for my ride
I am a regular and go there 3 or 4 times a week. My cars always look good.
Staff very friendly. Go out of their way to give customer a positive experience.
Went through paid for the most expensive wash. Had the car for 3 days and left with a busted windshield. They refused to replace it saying it was cracked previously. I just got the vehicle and didn't purchase with flaws in the glass.
Car got scached and will not be back
A good place, to wash your automobile
Attentive staff, most of the time.
Only 1 attendent to kind of prewash 1 side All 4 tires and wheels were still dirty enough I had to clean my self 5 dollar carwash for 16 dollors
As all of Crew's Car Washes, they pack you in close and tight (not sure why they can't allow a little more space between cars). Twice at this location we have been stopped while inside, as the rotating wheel beat our car :( yeah, you start panicking after just 15 seconds, the same employee was at the main control panel & directing the cars inside, so I'm not sure what the problem was each time. We've had a mud flat ripped off and a small windshield wiper spray piece missing after washes, but that's the risk you take when you get automatic car washes.
Very fast service and very friendly people
I always hand wash but they are expensive
Expensive but does good washing
Great wash but often busy with a long wait.
Great staff!!! Best car wash around!!!
Not enough attention before entering carwash. A quick squirt and they motion u forward.
The car wash somehow took off my wiper blades, I reported it over a week ago and haven’t heard from anyone. I have tried reaching them on Google and get same recording over and over. It has rained nearly every day so I am unable to drive my car. I will have to find another car wash.
Great wash for good price, friendly staff
Little pricey, but my kids love the adventure!
They have detailing air hoses at this location they are great.
It always gets my car clean every time. The only issue I would say is I would like the dryers to get more of the water off. But I also like the fun of wiping down my car if its a nice day outside.
Horrible and ridiculous.
Or you get my car washed there
Love this car wash! It's quick, and they do an excellent job!
Clean and nice staff!
I want to own one!!
Exactly what you would expect from a car wash.
Hands down best wash and service
it's not confusing and cheaper than I thought
If you have a monthly pass, they could careless if they spray the sides of your vehicle!
Fast, always cleans my vehicle, crew is friendly!
Cant go wrong with crew
I had to have my car go through the wash twice. People were quick and courteous and managed the problem without drama.
Great car wash
Great car wash fast
Fast ,good before clean spray I like the vacuums on both sides of the car
Workers do a good job. Always space to dry off car afterwards. Very convenient in Brownsburg.
Paid for ultimate, still had water spots,
Best quick car wash
Never have any issues, build more
I love the vacuum clean up inside your car area.
Does an ok job of cleaning your vehicle.
They do a decent job washing my car but it seems a little pricey for a car wash. Sometimes I have to go through a second time because the brake dust doesn't always come off the first time, if it's been awhile since the last wash.
I find it to be a little expensive, but prefer not to wash the car myself. I have also noticed that the rear of the car doesn't always get clean, but you can go back through. People seem to be friendly, but you can't always understand what they are saying when they are moving you through. Overall, we prefer to keep coming here.
Did a pretty good job getting the vehicle clean when going thru the automated wash. Wish one was closer to home.
Staff was great!
Would like a reminder that they are renewing my unlimited wash package. Right now they don't do anything.
Best car washing service!
Fast and efficient with plenty of drying stations. The monthly plan is the way to go here.
Lower water pressure than usual today. Hope it was just a fluke.
Never gets the back of my suv clean
When in Terre Haute, this is the car wash of choice. It's a little pricey, but they do a great job. If you aren't satisfied, take it back through on them! Friendly staff!
I did not like the fact it is not a full wash site it only cleans the outside of your vehicle and no hands on after wash. They don't vacuum nor clean the windows inside. The outside was spotted and still soapy after driving down the road to another business I noticed how bad the wash really was. I would not return to this wash site in the future for any reason. What happened to the old full service wash I am used to, this is overpriced and disappointing.
Fairly decent wash. Never as clean as I think it should be for the money, but it gets the job done. Prices are a little silly I think, but it's one of the nicest places around me. If you aren't going to self wash, I think this is probably the best place that's always around without having to go out of my way. It's like good fast food. For a chain, it's good.
Best carwash in town!
I love the grat wash you get and the pass makes it so easy
I bought the 3-month wash every day or any day and I love it my car's never been cleaner
Worth the money.
Does the job very nicely.
I walked in with the idea of buying a carwash book for a gift. My son had scratched a neighbors car. Gabes customer service exceeded my expectations. Thanks
Very noce people.!
It’s ok but a bit congested and most people need to learn how to read the sign that tells you when it’s your turn to merge and it’s left to right not when you want to make it your turn !!!!
Great location and friendly staff
Probably one of the best car washes I have ever visited. They automatic and manual washes, along with a vacuum area for cleaning out your car. The manual area even accepts credit cards, which is great! My manual was seemed a bit expensive at $13.00, but I was washing a white van that had quite a few bugs on the front.
Wheel wash guy ran off before spraying my wheels or I would have given 5 stars.
Good car wash, but not great. I think Prime does a better job on the outside honestly.
Crew car wash is a nice car wash with friendly staff. Best to come with the many coupons that are available. Got the ultimate was with coupon for 15 bucks. If they ever put a car wash on the east side of town I would opt for a monthly pass
Sometimes the workers there dont understand the requests, or completely ignore them. You still get the money's worth though. (I've bought the most expensive one or whatever)
Great location awesome new vacuum and blowers. Fast speedy, and hot air dry! Great CREW!
Horrible customer service, cold water, no pressure, water spots, went through twice, had to wait over 10mins for someone to even come and get my money! Without even offering a clmoinsation for me wait and needing to go through again! Not even an apology or have a nice night, nothing! Nobody was in front of me but there ways a line behind of cars behind all waiting too! I'll continue to go down the road from them to a family owned car wash and get what I paid for...
Hands down the best car wash in Terre Haute. Usually a wait on good weather days. Always friendly service.
It's ok for a quick wash, and it might help if you had time to go through it frequently. But it doesn't clean the whole car. It leaves a big portion of the back untouched, especially around the license plate. There is several things it don't get off, bugs, tar, gum, and not road grime very well. We wash our car by hand after a long trip.
They do an okay job cleaning the car. It is certainly faster and more convenient than washing it myself, provided I don't show up the first day after a thaw when the rest of the world is waiting in line. But don't waste your time or money on their vacuums, those things suck, or rather, they suck at sucking. One vacuum broke off in my hand. Save the vacuuming for home.
Automatic wash not for jeeps. Self wash bays full of mud.
Good wash for the price
Very good but a little pricy
Great people with an excellent product. Needed to knock off the salt and get my son's truck back into professional looking summer cruise mode. Add the works for the best wash. Thanks Crew Carwash.
Professional staff great service. Good products. Not the cheapest car wash in town but you get what you pay for
Love the convenience but I always have areas that they miss. I wish that when they would let you go to store
Never use auto but the was yourself bays are always clean and do a great job
Doesn't clean as good as other places
Quick and clean
Super friendly service!
Fast service. Helpful employees.
I went to the self service and did the steps that they recommend and it left streaks all down my car from the spot free rinse. It looks worse than before I washed my vehicle
Don't like that the vacumes cost but the service is great.
Top notch people
Very good service as usual
Get a great cleaning at Crew Carwash!
The tire shine just splashes all over my truck. I tell them don't put it on. It's just not a good wash anymore. I hope things get better.
Great customer service!
Good and quick service
Wash is starting to show a decline. When first opened, it worked very well. Think slowing down the conveyor may help drying. Staff are robotic. But, consistant.
When this was Mike's Car Wash it was great, clean first time. Now being Crew must be different chemicals because last 4 times not clean and I will not go through twice. I now go north on 3rd st to new car wash, its clean first time.
Always come out with clean and shiney.
Good wash for your money
I love the new location with the fast lane. Just what we needed.
They always receive you with a smile, they are all polite and very friendly.
Good car wash
Didn't get all the dirt off, long lines...need more direction in which car goes first
Love this car wash. The worker's are always smiling.
Good wash but only ever prespray driver side and it shows. Back of suv always left dirty
One of the better Crew car wash locations I've visited in Indiana.
Luv everything but the residual left from chemicals in wash solution. I'm required to towel dry by hand or streaks occur☹
Very classy place except if ur truck has a brush guard they wont let u drive it thru there brush car wash
Always friendly. Good service.
Powerful vacuum cleaners to really get all the crumbs the kiddos drop, great service, just the way I like it!
What can you say. Great service and product.
Fast & friendly service. Everything you would expect from crew
Love how clean my car was!!
I don't wash my car as often as I should but when I do this place is great.
The best automatic car wash in town. Friendly staff but over priced car washes.
The new vaccums are amazing
Get your car squeaky clean with friendly staff and a quality wash
Keeps my car spotless. Friendly staff
Best place for a car wash
This is the same as a Mikes car wash, just a different name. They put out giant sesame street characters and my kids love pointing them out. The crew draws a funny face on the window if they see there's a kid in the back. They're out there, waiting to help you out, even in the winter.
Only thing they are missing is someone to vacuum out for u
Quick service. Issues with cleaning off pollen spots and under spoiler on hatch back. Price is a bit high compared to similar services at other locations. The monthly passes are more reasonable for the amount you get. Staff is friendly and helpful to your needs.
Very professional and nice staff. We have the ultimate and we go as many times as we want. The car always looks great when we are done. I take pride in my Caddy and they take pride in what they do for us. I love going there.
Great cleaning and tire/rim the best.
Not attentive associates!
It is the best automated car wash in this area. If you are there when they have 2 people spraying the vehicle before you go through it is much better. Last time I went, l had to have it washed twice (no extra cost) because they didn't get the bugs off of the windshield.
This place has a sensor for the unlimited washes program...gets you in and out without having to wait on an attendant!
The perfect Xmas present.
Manual machine often rips me off, automaticac never cleans my 12 challenger right ... Might consider changing to a 5 but only if compensated for the $25-50 the manual has eaten with no one seeming to care
Very expensive or what you get
Always great, even if they don't get it right the first time the re-wash gets it.
I'm Not ASKING A QUESTION...... I Just Wanted To Tell You I FELT RUSHED AND FOR THE 3rd Time...MY TIRES WERE NOT SHINED!!!! I'm VERY UPSET AND SAD!!!
Be cautious make sure your vehicle ain't scratched..
This place in my opinion has went to hell in the last month or two . Jordan ran the place nice , they really messed up letting him go and some others
Always great service
I always prefer the local carwash but enjoy the coupons from Mike's
Got the 9 dollar basic crew wash and my car was really dirty. I mean 175 miles in the snow delivery , dirty. Will return, and I do recommend
We keep having issues w/ our credit card. Sam's changes them I presume for security reasons. However it interferes in coding with places like Crew where I'm signed up for a package to use anytime. I believe it's cleared up now.
Good service & wash.
Did a great job on my truck. Took off Antena to protect it
I love crewcarwash
The staff was nice and knew exactly what they were doing
Love this place. Great car wash. Always friendly. Service guarantee.
Staff very nice
Very nice and nice employees
Okay for an automated car wash
They do a good job
Always friendly and get a clean car!
Fast and friendly! My cars look great!
I have ran my truck through these car washes for 15 years. Now suddenly they won't let trucks through that have brush guards.
Could of done a better job... But it was good enough...
Clean car = happy car...and this place does it affordably
Car usually only gets half clean due to under staffing only come here when im fealling really lazy
Best carwash around. Friendly and fast service.
They have all new equipment and it's just for out the best place to wash your car
Car was clean Quick Service
I seem to always have to run through a second time. It never gets the back of my van
Friendly staff. Great vacuums. Clean and well lite,
I went through the car wash to get bird poop off my passenger window. It was only partially cleaned off. As well as my hood and grill still had bugs on it. I’m not impressed.
I like the unlimited wash deal
This place put scratches on my Brand new Ford Explorer and refusing to pay for the damages
Customer service is outstanding! Car wash is fantastic! Price and convenience perfect. Always a great place!
Too pricy and too busy
It's a car wash...meh
Awful. I had to come back and have my car run thru again and it was still dirty.
They never spray the back of my car, so I am always having to clean it when I go home
Went through with my truck that was very gravel/mud packed, had to go through twice but was never questioned, truck came out looking great as it always does from here, the only crew car wash I go to!
Thier soap turned made yellow spots on my car. My Insurance company had to pay to have my car painted they did notjing about it.
Not real easy to access.
Great people and an awesome carwash..good work guys
Great deals. Car is always clean. They do a great job.
GET THE UNLIMITED PASS!!!!.... If you wash your car regularly you'll pay for it in literally 2 washes
My favorite car wash! Love how it has the brushes that scrub your car for you
Best place to go for a clean up
Dryers don't seem to work as well at this location.
This location will forever have my respect and appreciation. We lost a small piece on our car and I called the Brownsburg location and spoke with Justin who quickly found the piece and held it for us saving nearly $300 in replacement costs. The service and professionalism was incredibly appreciated and will be shared with others in the area. Big thanks to you and your team!
Great place even better pricing
Fast and affordable way to wash your car!
One of the best carwashes there is, but prices could be a little better and the waiting lanes could have a little better order to them cause people don't get the concept of how to wait their turn to move
Great car wash. Very helpful attendants.
I was involved in an incident with 2 cars infront of me going off the track. Their insurance denied the claim and Crew told me to get an estimate. Had a check within 2 business days for the damage. 5 star service from beginning to end of this situation. Crew still has my family business!!!
Full service car wash that provides everything from a basic car wash to a complete detail. I have always received good service here.
Awesome new facility!
Use this car wash quite a lot but lately it seems they run the car through too fast not enough free cleaning and then when I get out the other side my car is still dirty and I have to go back through again it be nice if they just did it right the 1st time. Even when I tell the attendant for up front that I need specific cleaning on a certain area to me it seems like they don't care at all they just do what they have to do throw you through and then if you have to come back through and it's a long line you still wait for everybody else to go until you go. I'm up to pay the money they're asking for a car wash but I'm not up to paying for half way service.
Best carwash in Terre Haute. This is NOT a brushless carwash though. They do however have a car port where you can wash your car yourself.
Doesn't dry very well, but unlimited car washes 2 months for one had to do that...
A $20 car wash a this business couldn't get bugs off of my brand new car. The workers could care less when I confronted them and actually said something along the line that it's just a paycheck to them. I vowed never to use this car wash again, but what prompted me to write this post was when I found out that this car wash did over $200 worth of damage to a kind old man's mirror the other day, and they completely refuse to fix it or accept any form of responsibility. This is unexceptional Crew Car Wash.
My son took his car there, goten the salt and snow off
Great place to get your car washed at a reasonable price