We have the reviews of real people who consumed the services and products of Blaze Car Wash (Car Wash) in the state of Indiana.
To this day this business gets a rating of 3.8 stars over 5 and the rating was based on 125 reviews.
As you can see it has an average rating is quite high, and it is founded on a very high number of opinions, so we may think that the rating is very reliable. If many people have bothered to leave their opinion when they've done well with the business, is that it works.
You know that we don't usually bother to write tatings when these are positive and we usually do it only if we have had a problem or issue...
This Car Wash is included in the category of Car wash.
This car wash is the best car wash in Laporte County I love that it’s open 24 hours a day the staff is very friendly and happy to serve you car comes out looking amazing you can vacuum your car for an hour if you like I really enjoy coming to this place.Michigan city needed a good wash like this
They will continue to bill your card long after you cancel. Untrustworthy billing practices. When we called about the issue we were told the person who originally assured us it was canceled was "new" and didn't know what they were doing. Their inability to properly train employees who are allowed to access your account, cost us $60 before it was caught. As to the response. It was the $19 plan. So I apologize, it was actually $57 total. (3 months worth of charges that were not authorized because your employee said it was canceled, over the phone). That $3 makes a big difference to you. Also, your employee could have stated during the phone call in march that this was not the proper way to cancel. Instead, they assured us it was "cancelled" and that we "had the remainder of the month we had already paid for." Not once did they mention needing to come in. Nor did the employee we spoke with today say that that was the issue. He said that he "could see where it was supposed to be canceled" and that "it was a new person back then who didn't do it right". I guess your business model is to rely on the "fine print" while verbally misinforming customers that call.
Pulled up to pay the attendant and damaged my alloy wheel on the curb they installed. Everywhere else that utilizes a drive up window has bollards installed NOT a curb ! Never expected to visit the car wash and have my vehicle damaged. I pointed out to the attendant that from the looks of it many vehicles have hit the same curb. Customer suggestion Blaze, get rid of the curb!!!!
Great prices great car wash
Awesome place! The manager Noah is always courteous, and friendly. Never any problems at this place! Awesome place to get your car nice and shiny! Love The Blaze Best wash, and the cool red lava.
Car wash works great, belt driven so it works well for low profile performance cars.
Free vacuum
Update: Below the owner stated that I did not understand the promotion. I was never handed a brochure. Your kiosk displayed the promotion and allowed me to go through the purchase under the guise that I would receive the promotion. I even mentioned to the attendant that it sounded like a good deal. After I was charged for the second month, I came in to cancel. Your employee stated it was a glitch that day and only happened for an hour, and another customer was affected. Instead of giving a customer experience, I was told I could cancel and keep the service for the month(while still paying for the second month I was offered to be "free" from your kiosk), or cancel altogether. Your system had an issue, and instead of reaching to customers with an apology, you've stated "I don't understand the promotion". I understand bad business. Original review below. I signed up for the $39 a month package after being prompted at the kiosk on-site about "Buy one month, get 2nd month free". Guess who got charged for the second month? I intend to go in and cancel altogether seeing that someone else had a similar issue that went unresolved. Poor practice for a new business in town, such a shame.
Killin the carwash game
Too busy for the location on Hwy 421. Sometimes hard to get in and out safely due to heavy traffic unless you go very early or very late. Packages are a bit pricey also.
This place does a great job washing and "free" vacuum.. Thats awesome.. I love this Car wash in michigan city.
Vacuums are okay. Haven't used the actual carwash because others have complained alot about parts breaking off there car and the company ignoring the customers.
Noah the manager was so helpful and nice about the wash program! Best place in town!!
I love this car wash
Best carwash ever!
Good service free vacuuming and get your car pretty clean
Fast and cheap! Free vaccuum great place
This place is awful!!!! Damage to my car...put into a contract that did not say it was a contract...when we ask for our money and to speak with the owner.. the manager said that he could not give out the owners #. were informed that he is like donald trump and asked if we had his # !! The manager said he would have the owner call us. He would not give us a phone #for the owner...a week later still no call and a month later no follow up from the claim i sent in. BUYER BE WARE!!!! the customer service is only good when u dont ask for anything and just pay $$$$ . My family will be going back to VICTORY LANE CAR WASH north on franklin st. NO GIMMICS..NO TRICK CONTRACT..a phone # to call and honest management and owners who u can trust to do the right thing!!! Just recieved the return envelope back with the so called contracts...I was expecting the 8.5 x 11 paper that we filled out with the make, model, and drivers license on it. Never did I expect a copy of our credit card reciept with a forged signature........Are you sure you do not want to reimburse the $39 for both cars and the damage done to my car???
GREAT CAR WASH PEOPLE THANK YOU FOR DOING BUSINESS WITH THEM!
I visited the Michigan City, IN location 3/6/19 and was impressed by all the suds but the dryer really did a horrible job, especially the backside of my Mercedes Benz SUV. Lukes does a MUCH better job on drying. Also, I purchased the $39 package and when I got home and read my receipt, it states the $39 will automatically renew monthly unless I provide a 7 day written request to cancel. VERY DECEPTIVE! This is posted nowhere on the board where all the packages are listed nor did the attendant bother to tell me. I definitely intend to cancel and may never return. Not a happy camper for this.
Car was not even clean when I finished the wash, and for $15? What a ripoff. Once they get your money they want you out as quick as possible. Save yourself some money and go to a self-serve wash or a cheap gas-station car wash.
Self Service. No one bothering you while trying to just get the car clean and leave
Fast and nice..
Ripped the tubing from the roof of my 2014 rav4 and the water pressure opened up my sunroof and got me soaked nh
VERY NICE !!!! IM JUST LEAVING... CUSTOMER SERVICE IS AWESOME! CAR WASH DOES A GREAT JOB . FREE VACUUMS 8 AM-8PM CARWASH IS OPEN 24/7 TOO attendant is there 8-8 Signing up BOTH of our trucks. MICHIGAN CITY NEEDED A 24/7 NICE WASH !!!
Convenient car wash, I just wish those big driers would at least get some of the water off my front window or car for that matter.
Although it's very nice to look at I don't really like car washes where you drive through and these big plastic things bang at your car and that's considered a wash I've had too many things break off my car's I went through those types of car washes some people like it I'd rather do it myself and I think this Car Wash is way overpriced but it's very popular so don't believe everything I have to say LOL just our opinion
Best car wash around
The back of my SUV looked like it was sprayed off and was still dirty and payed 15
Best car wash in town you leave clean happy and dry
Best around cant get no better the manager hes always willing to help with any questions
No ones ever here. Bought the unlimited pass and my car keeps getting stuck while going thru the car wash. Was told it was getting fixed and apparently not. Cars not getting dried either because it shuts off too soon
Caused paint damage to my vehicle. Owner denied responsibility leaving me with a $500 bill to repaint the entire front bumper. Cancelled both of my monthly wash plans. If you use Blaze, take pictures of the car before you enter because owners have no intention of turning in a claim.
Very good place.Brand New !Plenty of Vacuuming stations!
Thanks for the vacuum!
Went in and got the monthly pass from a gentleman named Noah, can happily say i will definitely be a returning customer! Best car wash in town with top notch customer service! If you need a wash with the best service around go to blaze! Thank you.
Never again!
Overpriced and didn't clean my car completely. Paid for the 15 dollar wash and feel like I'd have been better to just go to a self wash.
This is an awesome automatic unlimited car wash with monthly membership, you can also pay for individual washes. Free vacuums for all.
This place is a rip off, I signed for one mouth, And was assured 1 month only, and they billed me 3 months, Now I have to take them to court
Conveyor track pushed my SUV into the back of a pickup truck and messed up my front bumper. Will not be going back.
Great wash with free vacuuming.
Use this car wash at your own risk! I had a piece of trim torn off of my truck after I purchased a monthly package. I contacted the staff and there is only one person to talk to, who conveniently wasn’t there. After several visits and calls I finally talked to the manager. We went though the recorded video and it was evident that the trim was on when I entered and missing when I left. They denied that their car wash did it and the owner was supposed to contact me but they never did. I have tried several more times to resolve the issue, but they are unwilling to help. Also, after canceling my plan the continued to try to charge my card, this only stopped after several more calls and causes me to check my bill monthly.
Amazing car wash! About time Michigan City has a excellent car wash. The staff was extremely friendly and my car was shiny!
Great wash. Friendly staff.
Great wash cleans amazing, will be coming here again, super helpful friendly staff
Very racist should be closed
Best wash in town!
This is a good car wash. It's fast and my car always looks good. They have monthly packages so I go through every time I'm on that side of town. It would get 5 stars but there's one rude employee there that keeps the score lower
Nice free vacuum, but most places now have that. Car came out clean which is a plus. Some places at times miss a spot or two. This seemed to get all the spots well. However I went on a 32 degree day and my car came out wet all over. I …
-1 star for putting the monthly sticker on the OUTSIDE of my windshield. C'mon guys... a child knows a RFID sticker doesn't go on the outside of the car AT A CARWASH. -1 star for the wash taking off my back wiper blade. P.S Blaze didn't pay for it. The attendant (heavy set guy) told me after the fact " I need to bring my own wiper bag" -1 star for my car still dripping wet after I exit the tunnel. -3 stars for my car getting scratched from a bungee strap wrapped around the cloths from the back of a pickup in front of me. Blaze told me that I would have to go through the truck owners insurance. -$500 insurance deductible Thanks Blaze best in town at F$&%ing up customer cars. Blaze appear to be in the car wash biz purely for the money no matter how bad they have to screw the customer over, disappointing
This place is SUPER...plenty of space and cleaning options...great location...they offer free vacuuming certain hours of the day
No, Nope, Negative, Never, Most certainly not, Under no circumstances.
Great place
Employee was polite a d auto looked great
Broke my rear windshield wiper arm
Outstanding service - I decided to try the monthly pass. Went into office to get setup- this man believes in customer relationships- made sure to know my name. The wash equipment is new and appears to do a thorough job- not so well on the front bumper- didn’t remove all the bugs. Maybe the wash is a little fast, and didn’t get a chance to clean the car completely - but it’s sure better and safer than most washes around, we will see how it works this month.
Great wash and nice services they offer
Great carwash with awesome FREE VACUUMS
First time i went through this car wash i was disappointed. Thought i would try them again. Not any better. If you want a car rinse this is the place and free vacuums are ok. But the “wash” is a waste if good money. Didnt even get the bug guts off my car? I wont be back!
Great place. Good wash and vacuum. Get your car cleaned up and spiffy when you dont have time in between. Highly recommend. Though I will say whoever works the night shift is closing it down all night just about. So why call it 24 hours? Just saying. And it does anger me because i try going there alot. Your losing money!
Amazing wish I had a free year pass
I bought the best car wash. The front of my car is still covered in bugs. There’s scratches on my back door that weren’t there before, and I know that because I took a sticker off before going through the wash. Vacuums free but have awful suction.
Prices a little high...vacuums free and work great!
For what they charge and what you get it's a rip off
Great car wash and free vacuum is nice! We will definitely be repeat customers
It washed our car, better than most, but it was still dirty in spots.
Can u give zero stars?!? There are cheaper places in Michigan City that does a better job. Back of my Escape is still dirty. The drying process starts before car is rinsed so there is dry soap scum all over my SUV. :( Be advised... if u want to burn thru a lot of money for a $#!TTy wash, by all means Blaze away.
This is the very best car wash in Laporte county! Go with the $19.00 per month Unlimited car wash package you won’t be sorry. You can get your car washed every day twice a day if you need to. Don’t need to worry about rain or snow anymore. Now my car is always clean. And did I mention they have the best free vacuums with a wide and slim hose extension to get between the seats....
I think even giving them 1 star is more than they deserve. I rarely write a review but I have to say this place has the worst customer service I’ve ever experienced. I purchased a monthly package with the “buy one get one free”. The next month I was charged again. I was ok with the charge if they would give me the third month free. However, the employee there said he wasn’t sure how it would work or if I would get a refund and I needed to speak with the manager. So I emailed and waited. He emailed back at 11pm that evening. I ended up canceling the membership due to the extra charge of 39$ and because I didn’t want to keep getting charged. After speaking with management they said because I canceled they would not give me my free month that I should have automatically received!!! After I responded back asking why, management never responded back. Horrible way to deal with paying customers. I will never ever go back. DO NOT SIGN UP FOR MONTHLY PACKAGE.
Great service from Noah he is there every time I come & willing to help with anything and answer any questions you have!! Best car wash around hands down
Not particularly impressed with this place. While the actual wash experience was fine, when I arrived there were two lanes marked as "Open" - one automatic payment and one cashier lane. I went to the cashier lane, waited 5 minutes and no one came to take my payment. Had to backup and re-align in the automatic lane. Big waste of my time.
Best car wash in town.
People need to stop supporting poor business practices and stop giving this place their hard earned money.
LUXURY CAR OWNERS KEEP AWAY! I know it was out of my own stupidity that I didn't pay for an expensive hand wash on my Range Rover however I thought it couldn't be that bad. Don't laugh. My car literally took a beating with those hard …
It leaves a lot of soap on your car.
Washes not as good as last year. They changed something or shortened the cycle
Blazed right through, whole car wash took less than 3 seconds!
Good wash fast, fair price.
Use this car wash at your own risk. Several vehicles have been damaged at this location. Whenever I’be tried to contact Blaze, the employees are rude and unwilling to help and when I asked to speak to the manager I was told that “there is no one above me”. He was unwilling to give me a number to an owner or corporate office. Shady business practices just like the other reviews state. The company obviously does not care about their reputation or customer satisfaction, only money.
the manager was so nice and helpful! i recommend going to blaze. ask for noah if you need any assistance. best car wash in town
I am a huge fan of Blaze car wash! There's so much to love about this place, but the monthly pass is about as good as it gets. My husband told me how much he loved his pass, so I signed up and now my son signed up too. In addition to how clean my car is and the free vacuum service, the staff is so friendly and helpful.
Decent wash, quick, but over priced for the services offered compared to comparable car wash facilities of this type in other communities. Until there is a better, lower cost one in MC people will still likely use this place.
Great place to get a good car wash. 40 bucks a month unlimited washes. Vacuum your car out. Can't go wrong here.
First time using blaze went to vacuum out the car and they have FREE vacuums and they were great
Had a few questions about the Fleet wash program. The manager was so helpful at making my experience pleasant. Best car wash in town! I will be back with my family’s vehicles. Thank you Blaze
Guy that works nights is great , he always has a smile and don't mind talking to me . I was unhappy one night with the upper management they called him while I was there and didn't want him to be talking to me NOT COOL ! Just so ya know Management witching your camera's ya don't have good people skills so just keep quiet thanks
Very helpful staff! Best car wash in town! Im happy this car wash establishment came to Michigan City!
Tried this and I thought the paint was coming off my SUV. People: if you value the finish of your vehicle do not use this car wash.