Reviews of The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services (Car Wash)

9401 W 171st St, Tinley Park, IL 60487, United States

Average Rating:

DESCRIPTION

You will be able to see all the feddbacks of people who purchase the products of The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services (Car Wash) in Illinois area.

To this day this business gets a rating of 4.1 stars over 5 and this score was based on 160 reviews.

As you can see it has an average rating is positive, and it is based on a very large number of feddbacks, so we may think that the valuation is very credible. If people have bothered to value when they are pleased, is that it works.

You know that we do not usually stop to give feddbacks when they are positive and we usually do it only if we have had a problem or issue...

This Car Wash is classified in the category of Car wash.

Where is The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services?

REVIEWS OF The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services IN Illinois

Loretta Collins

Bruce Sirota

Got my car detailed. Looks like new again.

Karlee Knudsen

Groupon had a great deal on the oil change and the customer service was pretty good. I did walk all the way to the front door in a surgical shoe and he told me to walk back in bring the car up. Probably don't have the insurance to drive the cars.

Pat Casey

Great service

Marcey Bartholomew

Joseph Gustafson

Great service and great quality work!

Ryan Mannion

Amber H

Amazing job! I purchased the interior detailing Groupon option. Frankie made my car look brand new. I swore they took the windows off because they were so crystal clear that I didn't believe I still had windows :) The manager and receptionist were very friendly. I highly recommend this location and services. I'll be going back again!

stephanie landrum

Great people nice car wash and oil change

Cliff smith

Jim Garrigan

I came in today with a groupon voucher for an interior detailing. They were very friendly at the front desk, the work was done professionally, and in a timely manner. I was well satisfied with my experience.

Nadoua Bouazza

Great place to get your car cleaned, the staff is very helpful, take pride on what they do. You will walk out of their shop very satisfied. Thank you!

Gcarmatt2587

Paid $15 for a “basic “ car wash yes they vacuumed out the front and rear floor and hand dry but when I got back in my car the windshield 1/2 wasn’t done on the inside , driver side was great but streaks and glare from the sun made it unbearable. Staff is friendly and fast , price is a little high for $15 should of got tire shine but $5 extra dollars for tire shine . No thanks. Unfortunately I won’t return .

Joseph Cortez

Georgi Iliev

Horrible.

Killa Talent

Red Comet Man!

The manager is nice and motivates the employees great

Quincy Means

It's a little more expensive than other local options but in my opinion they do a better job. Got a great wash here.

Daniel Berk

I just brought my second car here because the job they did on our first car was so good. Their attention to detail is extraordinary, and they go above and beyond for the customer experience. When we picked up the vehicle, they had a little Christmas goody bag for us with some treats and a free-wash for the next month! I highly recommend taking your car here for a full detail.

Kathy Spillane

I am not one to write reviews, but I felt compelled to share my experience with the Car Spa. Each step of the way their employees were so accommodating and customer service oriented, it was a true delight. We decided to have our friend’s car detailed as a birthday gift and took advantage of a great deal on Groupon. I called the shop to make arrangements and I really had only one day I could drop it off, and I did not give them much notice. The lady who was working the schedule juggled things to get me in the day I needed. I did not tell her that this was a special surprise, this must just be the way she operates. Thank you! When we arrived the manager came up to greet us and inspect the car which was FILTHY by the way inside and out. The off-white cloth interior was badly stained after being put through the paces in the back seat for several years by a young boy and who had also smeared gum on the carpet. The outside of the car was dull with dirt and neglect. I honestly was expecting them to invoke the “dirt clause” where they can charge extra for cleaning a super dirty car, but they did not. We left the car and received a call a couple of hours later to let us know that they had found $123 in the car which they would put in an envelope for us. I am not sure that would have happened everywhere and we certainly appreciated your honesty. When we came back to pick up the car we were greeted by a super friendly lady with a big smile at the counter who offered us a cold beverage. The gentlemen who did the detailing on the car presented it to us. It was obvious that he took great pride in his workmanship as he told us about some of different processes he used to clean the car. The transformation was really incredible. The car gleamed on the outside, and it was as if it had been repainted, the original depth of color seemed to have been restored. Even more amazing was the true magic that had been worked on the interior, it looked brand new. All stains removed and gum miraculously removed. The results well exceeded my expectations. Thank you for this incredible transformation. Last night we presented our birthday gift to our friend who was beaming and amazed by the results, he said, “Thank you for giving me a new car”. I am hopeful that the owner of this business sees this review so that he can congratulate those truly special employees that he has working for him. Next time my car needs a detailing, I know where I will be bringing it. Thank you for a truly great customer experience.

Mike Casper

They do a great job.

Peggy OConnor

Hal miller jr

Symeon Stavrakas

We've made great strides since taking over the business just over two months ago, but still have room to improve and take on new challenges (my 5-star rating notwithstanding!)...keep it up guys.

automotive concepts

If you are are looking to get your detail done anywhere you need to stop in here first. Not only do they actual treat your vehicle like its their own vehicle, they treat you like family & care about your opinion. 5STARS!!

Christina Pisterzi

Had my car detailed today. It had black marks over the entire car from the winter. It looked like someone keyed the car it was so bad. Chris detailed it today and did an amazing job. Not one mark left. I'll definitely be back!!!

Ryan Williams

Was a monthly customer with two cars paying $120 per month. During my last and final visit to the wash my wheels were sprayed with what the said is brake dust cleaner which is a Acid mix. This caused my wheels to be damaged. I never asked for this substance to be sprayed on my wheels. Yes these wheels had been professionally powder coated in December of 2018. These wheels had been through the Car spa wash many times sometimes two times a week with no issue. This Acid mix caused damage to my wheels, one of the employees even admitted he made a mistake spraying the Acid on the wheels. When this issue was brought to the attention of the Manager Eddie he said that he would make things right. Eddie quickly backed tracked and said that the owner would not make things right, because of the disclaimer sign at the wash.Every attorney knows that sign means nothing in court. Any car wash that damages your car is liable . The cost to make this right would have been $370. So I had to pay out of my pocket to get their mistake fixed. So they allowed me, a monthly customer to walk away from this business over $370 and never even offered to do anything to keep a faithful person who also sent friends to them for washes and details. Plus the money I spent on my details and the great tips we always gave the nice employees.

Ronald Brown

Great Work! Great Staff! Clean Facility! Ask for Curtis! He's the man! Definitely going to bring my other two cars here in the coming weeks. Full detailed car wash, full synthetic oil change, AND full flush and refill of ALL the fluids needed for the car... for less than $70 you can't beat it!

apc 89

Took my Camaro there. Wasn't too impressed with their car wash. My Camaro still had wet spots which they neglected to towel dry. Plus, one of their wash-boys continued advocating his pro-Trump support. Not professional, it's a car wash business, not Live Fox additon. Overall, not impressed with this particular car wash establishment.

Sandra Kassal

Walid Balid

Great service, great quality work, and highly responsible and accountable management.

Melissa Lubawski

Fast friendly service and they don't try to get you to fix a million things on your car

Thelma Hoogland

Used a Groupon to get a "The Best" car wash here which included vacuuming the inside and polishing the outside of the car. It looks great! Thanks, Park Hills, and thanks, Groupon!

Kelly Grekstas

$25 for a car wash and they didn't even wipe down the inside and barely vacuumed. I will go to delta sonic from now on where $25 gets you a great car wash including cleaning your car mats and the interior. Not impressed.

S C

Michael Larson

All the staff is friendly, professional and welcoming. Absolute A+. I had a front head light out and I asked if they replaced them. Upon informing me of the price I said I'd like to research pricing for a moment. After I decided I wanted them to replace it I found out they were already replacing it for free! I went to the front desk to pay for it because I appreciated their gesture and the head mechanic came up and told the cashier to only charge me 9$, which is the price of the bulb. Very much appreciated. On top of this, the Groupon came with a free car wash and front seat interior clean. They did a fantastic job on that too. Absolutely recommend the Car Spa. They treat people well and with respect. Bummer to see some poor reviews, could have been old staff or people having a bad day I would guess. As for a review about the front desk lady being mean. She was an absolute sweetheart so I don't expect it is the same person.

Fadi S

Fair pricing. Friendly staff.

Kaitlan Willis

Brought my car in for an interior detailing and could not be more pleased with the result! My car has not had the inside cleaned since I bought it 2 and a half years ago so needless to say it needed some work. Every crevice is dust free and even the green smoothie my dogs spilled is completely gone! Thank you Car Spa!

Marissa Clark

This "place of business" is extremely poor run. The owner who addresses himself as Symeon, only cares about money. He doesn't care about the customers. I was there on Tuesday with my family getting our car detailed, while my family along with others, witnessed him yelling at a customer outside in the parking lot to sue him for damage done to the customer's car while also grabbing his private parts. It was extremely inappropriate and we will NEVER be returning. It is sad to see a business owner care so little about their own customers and doing the right thing, especially when the business damaged that customer's car. Save your money and go elsewhere!

ZLZEBUB

Davis Cublerson

Audrey Brodie

Great service and great job on my vehicle.

Theresa R.

UPDATE: I was contacted by one of the owner's and he wanted to change my previous CarSpa experience and he did just that. He took time from a hectic schedule and communicated (by phone and email) with me on numerous occasions. He was more than generous in the service that he offered to rectify my previous experience. It was very clear that it mattered to him and he genuinely wanted to change my experience. I went today and had one of the best car washes/wax. My car looked new when I left CarSpa. It really is a very nice multi-facet/efficient facility. It was a 5-star experience and I will definitely return.

John Jackson

Man, let me tell you that they are do high quality work and are very concerned with ensuring that the customer is satisfied. Go for the groupon detail offer to see what I mean but they do much more. Look for Chris!

Linda Nemecek

Polite and helpful.

Greg David

Disney Fan

Car wash is pretty good but tunnel could use a upgrade. Equipment is pretty basic and not the best looking. Sadly it seems like they don’t offer U-Haul rentals anymore.

Albert Martin

Customer service was 1st class. Facility was clean. Eddie quoted me a fair price considering my white car was covered in mud and tar. Chris kicked butt bringing it back to life. Almost didn't recognize my car ... It is so clean. I will return and never let it get that bad again.

Shannon Abrham

AMAZING!!!! We called looking to have our car cleaned from one of the kids throwing up inside, a lot. We were told to come in for a quote. Eddie met us, looked the car over quoted us a great price. We were then introduced to Chris the technician who would be working on cleaning the car. Let me just say that when we went back to pick our car up we could not believe how clean, inside and out it was. The gross vomit smell was gone, you wouldn't even know it was in there. Chris is truly incredible! I highly recommend the Car Spa!!!!

Stacy Wasik

The Car Spa has done an amazing job all around! The customer service is great, the lady at the front desk was very friendly and helpful! The overall place is welcoming and very clean. We took my car there yesterday for a complete interior detail and wax and my car looked AMAZING!! Ricardo walked my husband through it when it was finished and we can say it almost looked better than when we bought it a year ago!!! We will highly recommend this place.

The CarSpa Tinley Park

awesome service! ask for roy everytime

Octavio Patino

Good service, quick and efficient customer service. Regular customer

William Whitaker

I love this place!

Carrie Aries

Highly recommend this place, did a phenomenal job on my detail work including clean up of a BIG accidental spill that I did!

marcella ziska

This car wash did a beautiful job on our Ford Fusion.

Kevin Pustz

Service was quick and the employees were pleastent, but the work was poorly done. I got "The Best" carwash which includes a full exterior wash, vacuum, and interior wipe down. Well, there were still crumbs and dirt all over my seats and floors after the vacuuming. Not to mention that they tossed the stuff in my backseat around and made a mess. The dashboard was poorly wiped down and spots were very clearly missed. The hood of my car still had debris on it that they completely failed to remove. Basically, I over paid to have someone run a vacuum over my car for 3 seconds and clean my windows. I'll be getting out my own cleaning supplies tomorrow to do the job the right way. I won't be going back.

Carol Lakumb

Nicole Yaniz

Leonard Rice

Great car wash ever

Wayne Kubitz

Very nice people who work there. Friendly staff and business pros. Young lady who is at register is really outstanding! I'll be back.

Darrell Huskey Sr.

Got the oil changed and got a car wash as a bonus. The people were great and the car wash was even greater. As I watched the guys pay extra attention to making sure the car was spic and span clean, I was amazed. They take value in their work and I will definitely be back!

Mike D

Had a complete detail done on my truck and it looked cleaner than when I bought it! They did an excellent job.

John Carey

This is the place to go for oil change and car wash. I had my car detail and it was like brand new.

Lindsey Marsten

Ceci Murphy

DO NOT LEAVE VALUABLES IN YOUR CAR! I left my Apple Watch 3 In the middle console. I had my car detailed, I didnt realize the watch was Missing till later on, but the manager said the employees dont have recollection of this problem. I don't think anyone would come Forward and say they took the Apple Watch. It saddens me that I can't even trust someone to detail my car. And now if I do I have to take all my belongings out of the car. They left the change in the middle console and also my wedding right. But stole my watch. I'm very disappointed about this. I come there once a week wash and at least once a month for a a detail. But now I can't trust anything of value in my car. Time to find a different detailer, where they don't steal your belongings. I honestly don't want to get the authorities involved I would just like my watch back. But if I really have too I will get the authorities involved in this.

MarzyXpress lol

Straight to the point: First time customer - amazing experience - professional service - fantastic results.

Jack hession

Lazy worker

stew boo

Don’t leave any valuables in the car. I had my Samsung smart watch in my middle council and didn’t realize it till I went to change the band and it was gone. I was the only one in the car. The detailers were the only ones that where in there besides me... 300 dollar watch gone. Eddie will make up a good excuse why it wasn’t his employees There is such a turn over rate. I’m definitely taking my car to another detailing place. Fullers down the block has better deals .

Bobby Mrowiec

I wish I could post the pictures of the horrible job that these guys bang out, HORRIBLE! Never going back here!! Dust all over the dash stains left on the seat, trash left on the floor and then when I complain about it the guys says I should have upgraded my wash. I paid for there “best” wash! I’m considering opening up a wash myself if this is what I have to compete with

ss babs

DO NOT LEAVE VALUABLES IN YOUR CAR! I left my Apple Watch 3 In the middle console. I had my car detailed, I didnt realize the watch was Missing till later on, but the manager said the employees dont have recollection of this problem. I don't think anyone would come Forward and say they took the Apple Watch. It saddens me that I can't even trust someone to detail my car. And now if I do I have to take all my belongings out of the car. They left the change in the middle console and also my wedding right. But stole my watch. I'm very disappointed about this. I come there once a week wash and at least once a month for a a detail. But now I can't trust anything of value in my car. Time to find a different detailer, where they don't steal your belongings. I honestly don't want to get the authorities involved I would just like my watch back. But if I really have too I will get the authorities involved in this.

Sandy Guhr

We have used the car wash for several years, and have also had my oil changed there numerous time.. Actually, ever since it was built. Today, I walked into the building with my intention to use the men's room. I was abruptly stopped by the female at the counter and was told that I could not use the facility unless I make a purchase ..I explained this to the girl and rudely she dismissed me. I am sure that DELTA CAR WASH will appreciate by future business and also allow me, our children and numerous friends to use their facilities. The female at the desk needs to learn People skills and customer relations skills.

Kwame Evans

Made my car look new again!

Tracy Gerlach

Very fast oil change and great car wash.

Luciana Shalash

I love car spa! They are friendly and honest. Their prices are reasonable and there is never a wait. If you haven't tried them yet, give them a chance!

randy pollock

First time visit – Eddie did a great job on the car – I will be back.

Susan Cosgrove

Stephanie Niles

If you're looking for a through detail this is the place to go! I'm part of a mommy & me play group and noticed how spotless one of the other moms cars was when she drove us. I asked her about it and she told me about this place, they are amazing. Don't have to tell other moms with two kids under 8 how gross my minivan was, I'm talking sippy cup stains for days! But after getting their complete interior/exterior detail feels like a brand new van! Ramon is a stain master - completely gone! My husband couldn't believe how spotless it was (and was quite happy he didn't have to spend his Saturday doing it). The staff there were all really friendly and best part it's near a nail salon so next time I go, hubby will watch the kids while I treat me and the van to a spa day!

tadek plus

don't ever go there, they do not know how to take care of you car

FAM DIAZ

Great quality service they get the job done right!

Melissa Peterson

Terrible. Floor looked untouched, cup holders and console were still dirty.

Timothy Doege

Maribeth Westlund

Frankie was amazing! I had a Chevy Equinox that was transformed after his detailing. I had spilled a protein shake and it was a bright green nasty mess! I highly recommend the Car Spa! Friendly staff who went well beyond my expectations. I will be back! Thank you again for making my car look like a showroom car!

Jeffery Howery

Joe M

Moe Baba

I been spending over $400 a month on service there but no more due to spraying acid on my $7000 wheels and damage them when I went to tell little kid name Eddie there he started to barking and said to me not to come here anymore And it shows in reviews that I’m not the only customer that they did this with

Nikki Caputo-Petrishe

I highly recommend this place!!! Eddie was such a personable, nice guy. My car was in bad shape owning 3 BIG DOGS!! When he escorted me to my car I couldn’t believe how brand new it looked!!! Davis did the detailing of my Lincoln and WHAT A FANTASTIC JOB HE DID!!! Thank You Eddie,& Davis and the car spa!!! I will definitely be back and will tell ALL my friends to go there!!!

sean carey

This place is really good. When you get an oil change you get a free full service wash. I recommend the wash called "the best" you get alot of stuff included for $24. The staff is friendly and hardworking.

Eddie Crown

Rashaun Calhoun

I have an '08 Chevy Tahoe. I have NEVER had a detail job and 4 kids grew up in it. What does that mean? Crumbs, chips, candy, dirt, and grime have built up for the past 9 YEARS (bought in 2010). All I can say is my car looked showroom fresh when Shawn and his counterpart were finished. My carpet, leather, and all upholstery from rear to front were immaculate. Even my cup holders and mats looked great. I would definitely recommend!

Angie Jarka

This place is fantastic, will definitely be back! Was visiting a friend in the area and came across this gem! Staff were all really friendly and did a great job answering my questions. I opted for their Super Spa Express wash and they did an amazing job! Ryan did a great job drying off my Fusion, almost didn't recognize my car, lol. Looks like they also do oil changes and detailing - I'll definitely be back for that! Can't say enough good things about this place and I'm pretty picky when it comes to customer service!

James Kuhn

This place is a joke, charged me $25 for a wash and vacuum. Didn’t even vacuum my car, still had to go home and treasure my car.

SLANE SLANE

G Money

had hand car washes and details. ask for frankie. he'll straighten you out, do exactly what you want done, recommend services, create custom packages. work is always impeccable,exceeded expectations. best car wash around. ask for frankie.

Richard B. Smith

Stan Tarr

Abedul Shalabi

Very disappointed in the management. I have been a regular customer with 2 cars for a year now. On my last wash they sprayed Acid Mix on my wheels leaving a permanent stain on my $2,000 rims. I spoke to owner about this and he disrespectfully ignored my input and wouldn’t try to help in the slightest bit to a loyal customer. Pathetic

Connor McMahon

It pains me to see terrible reviews about this place, I had my first experience here 2 weeks ago and received phenomenal service with the full synthetic oil change I purchased off of Groupon. I dropped my car off and went to to go run some errands and didn't even make it to my first stop before I received a call stating my car was finished! On a Saturday! What it boils down to is we are all human everyone is going to have a bad day every once in a while and that's that. I strongly support this organization and from what I see in any of the negative reviews that are remotely logical someone has reached out and tried to do right by their customers. If I could give any higher than five stars on this place I would!

Brooke Hvorcik

Love coming here! Staff is always super friendly -Jeff, Sean & Eddie always take great care of my car! & jackie up front is so sweet!

Robert Dreher

Reasonably priced compared to other full service car washes. Excellent job after the wash on the windows. Probably spent 15 minutes cleaning windows inside and out

Linda Cantore

When I open my car door it didn’t even look like it was vacuumed the outside was OK then as I drove I noticed there was still dust on the dash didn’t look like much had been wiped down that they only did the windows very unhappy with the service there

Aaron Taylor

Friendly with charm

Bonnie Potter

I had the interior and exterior detailed and they did a good job, I just wish that they would spray the armor all on a rag instead of directly on the rubber areas because it left a bunch of spots all over my car. Next time I will do a special request but they really should know better since they do this every day.

Jeremiah Tillman

Sean and his teammates were excellent in detailing my car! They treated my challenger as if it was their own!

Eddie Ortega

Stay away from these guys go to clean and bright!!

Jack Sabo

This establishment is very poor run. Not so much the employees but the ownership and management of The Car Spa at Park Hills are completely atrocious. The owner doesn't understand how to defuse a customer issue that a friend of mine calmly confronted him about. Instead of being professional the owner grabbed his private parts and spewed profanities at my friend. My friend was cordial from the start and all the owner had to say was said by him grabbing his private parts. The managers and owner are very unprofessional and clearly have anger management issues. My friends car is scratched up from this car wash now. So unless you like scratched up cars after trying to get your car cleaned please go ANYWHERE else. Especially since the owner seems unstable and may be liable to make provocative gestures involving his private parts in front of your kids.

Paul Stavrakas

Belinda Thomas

Customer service was 1st class. Facility was clean. Eddie quoted me a fair price considering my white car was covered in mud and tar. Chris kicked butt bringing it back to life. Almost didn't recognize my car ... It is so clean. I will return and never let it get that bad again.

Keenisha G

Marina M.

DO NOT GO HERE. Management is a joke and all they do is fight with you and make up “facts” to make them look like they did all they could. Apparently calling and booking an appointment isn’t the way they do business. If you want a headache and to fight with a hot head manager named Eddie, this is the place to go. You’ve been warned, spend your money at a place that wants to keep customers! Also, if you don’t believe me, watch how the owner responds to people that say negative things about his place. WORST EXPERIENCE IN MY LIFE. UPDATE: read the owners response, my point exactly. No cops were ever called, just more to give other potential customers a reason to consider another location! Thank you for proving my point!!

Rick Janes

Eddie did a great job!

Jillian Kelly

Elissa Roldan

HORRIBLE PLACE, from allowing the oil change techs to use the wrong oil and break transmissions without taking responsibility to the guys who clean the inside and vaccum who steal your belongings

Yolanda Gray

They did a great job waking my car, a one stop shop, if your car needs it, they have it

Linda Strzelczyk

You get a great car wash and wax here!

Z

Been coming here over a year now and wouldn't have my car washed/detailed anywhere else. They have a strong lineup of staff available to work on your car in an efficient manner. Several folks always working on your car to ensure speedy service, and even additional wipe downs when it leaves the car wash. After a car wash, water will drip from door/trunk jambs, there will be soap residue, and there will be spots that may have been missed by the machine. These guys already know - they open all the doors and wipe down; they wipe down the rims, they drive it outside and wipe it even more. This ensures no water streaks are left on the car after driving off. Small attention to detail is what differentiates them from any other car wash in the area, or even the whole Greater Chicago region as far as my experience goes. And this is why I have been returning on a nearly weekly basis, and will ONLY recommend this wash to others.

Diamond Asphalt Sealcoating and Concrete

We own Diamond Asphalt Sealcoating and Concrete and at the end of each week we bring them here. BRIAN the owner is wonderfull.

michael lumzy

T C

More than once, cheated me out of washes on a Groupon. Recently, interior cleaning has been awful. Will not be going back.

Mo Lawal

The poorest service you can ever receive. Brought my 2nd car in for an oil change and car wash. The oil change was done perfectly. The carwash was another story. I watched as the driver took the car in and they ended up cracking a hub cap. The driver talked to me about what happened and offered to purchase a new one. After that I went to pay for the service upon realizing that they charged me more for a service the 2nd time around. I requested to speak to the manager only to receive one of the worst interactions I've ever received. The cleaning of the interior was as if a child cleaned it and brother it up to the managers attention and he insisted on stating it cost more for that kind of service. Then he began to patronize me with a bunch useless information. At this point I insisted that he's making an excuse as to why the service wasn't done right. We both had words with each other and he then refused to pay for the hubcap that his employee broke. Please read this review as not an intent to create a bad review but one to enlighten you before going to this establishment. Update 8/19.... The company still has yet to contact me or replace the damaged rim. Update: This issue was NEVER resolved. Please do yourself a favor and don't support ignorant businesses such as this establishment.

Sandi Kolsa

Dan McFalls

Paid $25 for car wash. Poor job cleaning windows and skipped one entirely. The tire shine is inadequate or not working. Very unhappy.

paul glikis

Great building for a wash. Ask for Derek he did a great job on windows

Brianna LeBeau

I recently took my car here for a wash and express detail. The woman at the counter had excellent customer service, but the employee who did the detail put my mats in my car soaking wet. My car spelled like something died in it afterwards. I called to let the staff know about my issue and the lady told me to bring my car back and they will take care of it free of charge. She asked me when I could bring it back and because I lived in the city I told her the weekend. I brought my car back today and the manager was called. The manager basically yelled at me and asked why I would bring it in on a Saturday when they are busy. I explained to him that I lived in the city and this was the only time I could bring in the car. The woman on the phone assured me that this was ok. The manager then said to me “ well we have paying customers who we need to served so it might be awhile.” I said to him last week I was a paying customer when your employee made a mistake. I just paid for my own gas to drive here and have road around in my car for a week with a foul smell because of your employees error. The manager said to me you can be nice or you can go ahead and back your car right out of this car wash. I am appalled at the customer service especially from a manager. I drove 45 minutes to bring m car in order to fix the error that they caused and cannot believe I was treated this way. I have many relatives that use this car wash and this will be the last time we patronize this establishment.

James Mason

Angel did a great job on my Mercedes-Benz! I got the full detail and the car was clean top bottom! The detail also came with 30 day free car wash! They will be cleaning all my cars

Matthew Schore

Great Job! I stopped in during my lunch hour and had my oil changed and car washed. The staff were all very pleasant and efficient.

Perry Papadopoulos

drew merlo

Robin Kendrick

Check your car before you leave. Super crappy job. Still wasn't satisfied. I won't be back

frank cortez

This is the place for a car detailing! My 2009 Kia looks brand new, after they got done with it, inside and out! I will be taking my wife's car, that was done by Orland Detail, here to get it done right!!

Tanisha Ward

I’ve had my car interior detailed here twice and I always come for car wash when I’m in the area! They do a great job you won’t be disappointed.

JULIE CARBAJAL

OMG, the best car detail ever!!! I was extremely impressed with the car especially the inside!! What I thought was great customer service was when I got there and I was handing the girl my credit card ,Ed who I delt with goes OH no, we want you to come take a look first ! I was like Wow, they really care and want to MAKE SURE YOU ARE HAPPY!! I highly recommend The Car Spa !! Ask for ED , very nice guy!! Dennis was the one who worked on my car, Well worthy of a tip. Thanks guys!!!!

nes stak

I paid $30 with tip to get the outside washed and wiped down. On the inside, a quick vacuum (they dont vacuum the back dashboard if it has 1' x 3' patch of carpet. lol), and dashboard only wipe down. Nothing else on the interior unless you pay an additional $40 for a "super clean" interior. I asked if there is any way I can just get a quick wipe down on the panels (toyota camry). I was told no. Either I pay the extra 40 dollars for a "super clean" interior or dashboard only wipe down. What a way to rope you in. Not worth it. I wont return nor recommend. The team working there seem pretty nice, but management seemed smug when I asked about getting the panels wiped down.

Mike Burns

lora lee gelles

They do a really nice job here. Never had any problems!

Richard Binder

Best car wash and detail around. Ask for chris in detailing

Justin Hogan

Excellent carwash until they took out my brand new weathertechs and broke them. They said it happens all the time and they didn't really care. My wife goes in and talked to the owner, not sure if it was and said she was being irrational and it's not a big deal and walked away from her. Some staff are awful here.

Josephine Ryan

I brought my truck in yesterday for interior and exterior cleaning.. I was in awe, my truck was spotless both inside and out. The mats and carpet were spotless, Angel was the young man who did my truck. I have told everyone about how clean my truck is. I still can’t get over how clean it is, every time I get in my truck I am so happy..Great job! Thank you so much Car Spa!! J.R.

Cool Bree’s Transport

Changed my oil and they give a wash with an oil change. I opted for extra services and what an amazing job they did cleaning my car! Nice people, clean facility and wonderful work preformed!

Business Hours of The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services in Illinois

SUNDAY
9AM–4PM
MONDAY
(VETERANS DAY) 8AM–7PM HOURS MIGHT DIFFER
TUESDAY
8AM–7PM
WEDNESDAY
8AM–7PM
THURSDAY
8AM–7PM
FRIDAY
8AM–7PM
SATURDAY
8AM–5PM

PHONE & WEBPAGE

The CarSpa Valet Car Wash, Detail, and Oil Change/Express Automotive Services en Illinois
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