We have the reviews of people like you who consume the services and products of MR KLEEN AUTO SPA (Car Wash) in Illinois.
Now the business receives a score of 4.2 out of 5 and that score was based on 156 reviews.
You must have seen that it has an average rating is really high, and it's founded on a very high number of scores, so we may say that the valuation is very faithful. If many people have bothered to evaluate when they've done well with the service, is that it works.
You know that we don't usually bother to write evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Car Wash is classified in the category of Car wash.
Will never let anyone else touch my car but u awesome team of pros
Interior cleaning is the best will definitely get monthly car wash
Excellent work! Wish I had taken before and after pictures to show everyone the great experience I had with my detail. Thank you to the team at MR KLEEN!
Great place.great job
Great service. I will come back here again.
Great quality car wash, and fast & friendly service in midst of high volume of vehicles. It's best to go during non-rush hours.
Always love how clean they leave my SUV.. Great staff, clean waiting area. This is the only place I trust to get the job done.
I JUST PICKED MY CAR UP AND IT LOOKS AND SMELLS FABULOUS! THIS WAS A FIRST TIME FOR ME AND I WILL RECOMMEND MR. KLEEN AUTO SPA TO ANYONE WHO'S LOOKING FOR A COMPLETE AUTO DETAIL. YOU ALL DID A SUPERIOR JOB! THANK YOU AND MAY GOD BLESS YOU! I WILL RETURN FOR MY ROUTINE CAR WASHES AND WAX. IT WAS A PLEASURE DOING BUSINESS WITH YOU!
This place is amazing! I got a great Groupon deal for a showroom detail of my car before I turned it back into my dealer at the end of my lease. My car was pristine when they were done, and I dare say cleaner than the day I got it... and I got it as a brand new car. I've since purchased a new car and I'm here now to get it waxed. Cannot say enough good things about Mr. Kleen. I'd come to them for all my car washes/details if I didn't live all the way in Hyde Park. Very impressed with them and their service. They now have a loyal customer in me and are my #1 recommendation to anyone in the city needing car detail services. Thank you to the whole Mr. Kleen team!!
Biggest problem with this business is they never open on time...10-15 min late opening all the time..BAD MANAGEMENT....instead of opening on time and getting that 10$-15$ for a wash, they end up turning off customers who then go around the corner and pay$5 for a self carwash....HUGE TURNOFF....it's 716am now,16 min after they supposed to open and still closed....employees inside the shop but doors still closed..
One of the best washes I’ve ever gotten
Great car wash, they do their best as fast as they can. Could spend some more time on the windows as they're always "streaky" but it is also understood that they are working fast due to the long line they always have.
I’m so happy with the great job they did detailing my vehicle! If I can rate 10 stars or more...I would.
They have done wonderful job interior and exterior was done excellent looks New car .the detailer was awesome . I like the owner he personally come and check every car .
Great service. Never disappoints.
Best place I've found to date! Great service
Best complete detail we've ever found, will definitely return. Thanks!
My car looked great
I love this place! Vale, the young lady who greets you provided me with detailed information about the various options and convinced me to purchase the super wash over the regular. Her friendly and clear explanation sold me on the value of the super wash. The guys do an amazing job too! 5 stars to them all, especially Vale!
They could have done a better job.
Do not bring your car here for a detailed cleaning! If you do, I recommend you inspect it carefully before you leave the facility. I visited this car wash a couple of times for regular car washes. Initially, it was fine. As a result, my husband decided to pay them to detail my car before I put it on the market for sale. Upon picking up the car and driving it home, he noticed that the driver's seat felt different. After further review, we realized the seat was broken, so my husband went back and got it in writing on our receipt. We called the car wash to resolve the issue, and asked to speak to the Manager who was extremely rude, condescending, and resolves issues by intimidating and yelling at you. In short, I decided to avoid dealing with him altogether as I knew there would be no resolution, and sold my car for about $500 less than it was worth. Hopefully, you will heed my advice. Stay away from this place for anything more than a regular car wash!!!
I haven't seen my car as clean since the day i bought it. WOW Mr Kleen did a great job. I purchased a monthly unlimited car wash package for $19.99, I will definitely be back.
Nice waiting room and are very detailed in washing cars , they take their time to make sure they get every little detail interior and exterior! Overall good experience and will be coming back more often!
Let me start off by saying that I have been dedicated to Mr. Kleen Auto Spa for nearly two years. I've tried over twenty car washes in the Chicago area and nobody is as consistent as them. As a rideshare driver, it's important for both the exterior and the interior of my vehicle to be exceptionally clean and the employees at Mr. Kleen have never let me down. From customer service to the actual service provided, I appreciate the consistency, professionalism, and the results that the employees at Mr. Kleen Auto Spa provide. Thank you.
I had very good experience here. I took my 8 months old 2018 Honda Odyssey for detailing. it looked like brand new after the detailing, . I was very satisfied with the service. I would recommend anyone looking for detailing to visit the Mr KLEEN. I am going back for sure.
Have been looking for a car wash with a great monthly pass prices and its here. The conditioning of the doors was the finest and sexiest ever. The drying of the car was done perfectly all the way to the bottom of both bumpers. I got some swirl Marks from the wash but its from the dirt and grime that sits on the paint until I washed it. It only gets there when you drive through water or snow and NOBDOY power washes it off prior to a car wash so it gets rubbed on the paint. Now I rinse it off prior. Takes a few minutes with a decent power washer. It can all be buffed out and they have great prices for that as well starting at $79 Monthly Pass $ 20 Monday through Friday $ 30 All 7 Days (Passes are outside only) No other wash has these prices or this consistency and I love it. Happy to do business. By the way, the tire shine is NASA quality. Thanks
Customer service is terrible. Had a 10am appointment only to find out my car wouldn’t be done till 8pm. I waited there all day. No one touched my car until about 5:30-6pm. What’s the point of even having an appointment? Rude staff, receptionist is a child, manager/owner Sam is even worse. Yells at customers, argumentative, unable to answer simple questions. I was NOT satisfied w the work. DO NOT GO HERE!
Really disappointed. I tried this place for the first time today and someone stole a small hand fan that was suppose to be a gift. Weirdest thing to steal but it's missing from my trunk.
Beautiful place . Perfect hand wash .
My husband and I have been going to this place for over 3 years and go out of our way to always get our cars clean. 10/10 I recommend!
Quality work every time
Great place. We had our SUV detail for the first time and we love the end result. Our SUV looked brand new. We will be coming back again soon.
I don't have word to say. they do for me platinum wash.and my car look like new.amazing job.keep it up.
Well, you get what you paid for.. I came in for exterior detail and wax. After 6 hours of my car being there, all the scratches were still there. Even some bugs were still on my front bumper, and it was pretty easy to just scratch them off with your fingernail. So it just didn't look like they even tried. But they did the wax job and polishing buff. Overall, you can't really expect much more for $80, so I guess it was still worth it.
From the beginning the team was very attentive. Myra the receptionist was accommodating and helpful from start to finish. The end result (showroom interior/exterior detail) was much better than when I first drove my car out the dealership, definitely recommend and will be going back.
They made my car look brand new! It’s 7 years old and has never been professionally detailed before. I have a 4 year old and we practically live in my car a few days a week. It looks as though I’ve never even had a crumb of food or a car seat in my car before. In every crack and crevice, there is nothing but beautiful clean fabric, vinyl and leather. Customer service was great too. I will be back with my other car as well. This place is amazing. The inside and outside of my car looks brand sparkling new. Thank you Mr Kleen!!!
Customer service bad &70%cleaning
They did a really good job on my car and it was in bad shape. I bought the 4 super wash package for $40. Regular Super Wash is $15.99. It is totally worth it but the deal is great! Very thorough job.
Nice place! They take care of your vehicle, they take their time to wash it! I recommend it. The staff is nice and the guy who runs it is awesome! I take my car all the time there.
This place is amazing! Had my car fully detailed and I cannot explain how spotless my car was! Will definitely be visiting this place again. Shout to Mayra for squeezing me in last minute :)
Best car wash in town. I've been to about 10 places nearby, and Mr Kleen is hands down the best.
My son used a Groupon for a detailed cleaning of his car including ceramic coating. He was very pleased with the results. He was told it would take 6 hours to complete and they were done in 5. Getting in and out is a little tricky as lines do form for the regular wash but other than that it was a friction free experience with a quality result.
Love this place. The reason this place is top is because they have one guy at the end of the car wash making sure the whole vehicle is clean. He's the quality control guy. Your car does not leave this place unless he gives you the go ahead. This guy checks the whole vehicle inside and out making sure everything is A+. SUPERB and the best by far.
I always come here they do a great job hands down.Prices are also good. Used to go to superior carwash on Harlem and their work quality has been terrible. This my new carwash from now on , and my car is always spotless . Good job keep it up!!
BEWARE: THEY STEAL MONEY FROM YOU. My experience with Mr Klean has been beyond awful. I bought a groupon for a showroom interior / exterior clean and set my appointment over the phone. When I showed up I was informed it was a $30 surcharge because I have a SUV. I looked at the sign with all the pricing and noticed for the package I bought it had a $10 price difference for a SUV. So I asked why I was being charged triple and the lady behind the counter explained that was in the terms and conditions of the groupon I asked to see the groupon (I had given it to her) and she said “It is right here, subject to additional charges for lager vehicles” SO I ASKED AGAIN, WHY DO YOU CHARGE EVERYONE ELSE $10 FOR A BIGGER CAR BUT CHARGE ME $30 and she said that is what they charge for Groupon. Fine, I pay the $30. I ask if they will call when it is done and to verify the number, she gives me two wrong numbers before I correct her with the right number. Then I verified that it would be about 5 hours, as that is what they told me when I set up the time. She told me it would be at least 6 hours. I told her I have booked an appointment right after this because they had told me 5 and she just said, oh well it will take 6. So I said fine, I will move my appointment. Then she tells me to leave, she doesn’t want to do business with me and she will refund my $30. I agree, I have already been lied to twice in the last 5 minutes and I go to my car to cancel but I can’t get an automatic refund on the groupon because it has been more than 3 days. So I had to go back in and get her name and number so I could give it to groupon to confirm she refused service. She refuses to give me her name and walks away from me. She comes back after a few minutes and said she talked to her manager and asks what I want to do, I tell her that she refused my service so what choice do I have? She agrees to have my car cleaned and charges me the $30 again. I get home and look up my Groupon and it says this: The Fine Print Promotional value expires 180 days after purchase. Amount paid never expires. Extra fee may be required for excessive interior dirt. Appointment required. Limit 2 per person, may buy 4 additional as gift(s). May be repurchased every 90 days. Limit 1 per visit. Must use promotional value in 1 visit(s). Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Nothing about the $30 surcharge. SHE LIED AND STOLE MY MONEY. I bet that call to the manager is when she found out she was wrong and that is why she was no longer refusing my service, but she still went ahead and charged me $30 which is STEALING. So after 7 hours and still no update I call and ask when my car will be done and she says, “Oh it has been done. I left you a voicemail awhile ago” Uh, no you did not. I doubt you wrote down the right number after I told you twice. MANAGEMENT: Hire a nicer more competent receptionist who doesn’t ruin your business
Be aware of Mr.Kleen! truly they'll steal ur money, don't buy their Coupons especially from "Groupon".. Groupon also help this Mr.Kleen by raising there rating to 5stars..simply because this Mr.Kleen pay Groupon as an advertiser???! in return Groupon will never publish any disappointed rating against their clients..and Mr.Kleen is 1 of Groupon clients, you'll only get 20.$ cleaning..no mater you bought 300.$ showroom detailing ?? my self..I didn't learnt from others rating..until I tried it my self.. if u already paid for Coupon from Groupon..u still can get ur money back..if u use it already..please help others by rating Mr.Kleen..in order to help others..cause you won't be able to write ur experiment in Groupon about Mr.Kleen..but at least u can do it here... help others?
Great service from the guys taking care of the vehicles and from the staff inside the office. Lines a bit long (depending on the time of day) but hey it's a hand wash! ( its suppose to take take time, you wouldn't want them to rush right?!)
First time here Tuesday ladies day $9 I was happy with the job they did I have gone to other places and end up being disappointed and angry they way they leave my windows, front window just a little stain from my phone holder but nothing bad. Here I was super happy thanks to Mr kleen Auto spa and there guys.
Best Guys.they do really great job.and really reasonable prices.i recommend this place for everyone************
Took my car in on the 14th for a detail and it was well worth it!the lady in the front desk is the best Very polite, and the guy who worked on my car did a fantastic job! my car looked brand new again
Racist guy, very insulting. They didn’t clean the car and they charged me 120$. Groupon is advertising falsely for it. Run or expect your money waisted
Like a customer!
The best car wash. In chicago area
Excellent for an automatic carwash.
I had my car detailed and not only did they do an excellent job, they did it quickly. I was very impressed with how well they shampooed the carpet which is what I asked them to really focus on. I highly recommend them, just make sure you make an appointment because they are very busy.
DO NOT WASTE your TIME and MONEY in this place specially for car detailing with "Groupon Coupon".They offer simple car wash and charge you for car detailing price. They half cleaned my car, without shampoo washing the seats. The only person in charge over there was an unprofessional kid. She called the manager for me. When I talked with the manager after couple of minutes he started to insult me and said that I'm a Arab car dealer that wants to get free car wash!!! He was so rude and racist! They only want to steal your money without offering what they claim in websites like Groupon.
Got here at 7:45 just for exterior employee locked the door and flipped over sign
Came her by chance but will return for sure. Great price for a great job done
Great and fast service! I needed to get our car detailed quickly, and they were able to accommodate us and get the car in within an hour, and did an amazing job inside and outside. Really appreciated the fast and quality job guys! Thank you!
I just picked up my 10 year old X3 after a showroom interior/exterior detail, and it looks as good as it did the day we bought it. They did an amazing job. Love this place! EDIT: Took a second car their the following day, and it looked great as well. These guys do a great job, and if you are looking for a place to make you fall in love with your car again, this is the place to go!
honestly what is the point of saving a few dollars at this place when it takes an hour to get a wash and it comes out still dirty???
I took my car here for the first time this weekend and I was not disappointed. They did an amazing job for a great price (super wash for $13) and you get a punch car with ultimately a free wash. The workers were professional super nice and did an amazing job. My car was clean, shiny inside and out and smelled great.
Always a great wash, I never have a compliant.
Very disappointed! I do not know why I keep coming back. I always have to hope the inside of my truck is cleaned properly. They were a pretty good car wash but lately they rush through the essential part of a great “car wash”. I also understand they get a lot of vehicles but today there was hardly any.
I use to go to the hand car wash on addison and cicero and I noticed recently that this car wash recently opened. So I decided to stop by and give them a shot. I purchased their platinum wash since it comes with everything. The guys over there did an excellent job washing my car and making sure everything is ok with what they performed. All the employees are very respectful and they even checked my tire pressure with the platinum wash. I would highly recommended this car wash to anyone. They are definitely much more respectful than the car wash on addison and cicero. They have free wifi and the waiting room is extremely clean, comfortable, and they have coffee available as well.
Best in town
(Translated by Google) Very good service. (Original) Muy buen servicio.
I just got my car detailed here and it is excellent! Mr. Kleen auto had a Groupon for a complete interior and exterior detailing available so I gave them a try. Boy was I sure happy I did! they sure do work miracles, cause this car was dirty.. they did so great I dropped my 2nd car off and will be returing all the time now..
Very thorough cleaners. Get the number 3. It's almost exactly the same as their top tier one, they just don't clean out the cup holders and some other small details. You'll save a few bucks. They also provide detailing and hand waxes for reasonable prices. If you're gonna go, go on a wednesday and get the special. They have a number 3 and hand wax for 30 bucks.
Too much people in line just to get a hand car wash. For those who don't know anything about this place when you do show up you have to be waiting in line in your car outside in the street
They always do a great job! Thanks
I’ve been going to this car wash for a year and a half now. The car wash is great the young lady that works at the desk is great and very respectful. The workers are very hard working and make your car look beautiful. The owner is a good guy very nice man, I recently got hit by a car and had paint from another car on my rear bumper and the owner helped me get most the paint off for free!! I’ll definitely not stop going there.
Best Car Wash service in town. Great staff, great service and I’m never disappointed. Your car is in great hands as they make sure every spot of the car is taken care of.
Got a Groupon which doesn't always mean good service, but I was NOT disappointed! My car looked sooooo good and the woman working the counter + scheduling was so lovely. Would definitely return if I weren't about to sell my car
I used to go to Windy City but the service is not the same. These guys take their time washing your vehicle. There's a gentleman at the end of the wash that inspects your vehicle before you drive off. Love this place!
Mr.kleen It's a horrible car detailing ever..worst to worst "Groupon Coupon" helping this Mr.kleen by raising up to 5stars.. while they don't deserve even 1star..be aware.. it's only car wash..no matter u bought 300.$ Showroom details along with Groupon Coupon or not..and if u already bought.. kindly, help others by lowering there rating, the problem..I didn't take the advice from those who rating with a lower stars..more over.. Groupon helping this Mr.Kleen with hiding their lower rating.. remember guys..if u already bought..and u have to use ur coupon..u could turn back n get ur money..or..if u gone already..leave ur rating n comments for other people.
(Translated by Google) I think it's a good place. (Original) Me parece bien lugar.
Great place! I’ve Been going here for months. Prompt and adequate customer service. They pay much attention to every crevice of my vehicle. If you want your car to come out looking like the day you purchased look no further Mr Kleen is legendary
This car wash is wonderful. I was looking for an affordable hand car wash and I'm glad i came across Mr Kleen. They put a great deal of effort and take pride in their work. The Receptionist was a delight and so charismatic. I'm definitely coming back.
I love this place, they do a great job! I always leave feeling like I just brought a brand new car. they have very nice waiting area as well .
I got the platinum package, and my SUV looks amazing. Probably one of the best interior wipe downs and vacuums I've had... It is almost like a mini-detailing.I was walked around the car to look at everything and the car looked amazing.This is now my car wash place, plain and simple.Nice people,great work, solid place.
To start my review, I am giving 3 stars to the girl at the desk, she was really nice and took care of me as best as she could. Now moving on to the missing 2 stars, as a person who takes VERY good care of her vehicles INSIDE and out, I had a gallon of milk exploded in the trunk part of my Toyota 4Runner. I arrived at Mr Kleen not even 10 minutes after it happened to get a car wash and see if they can schedule me in for a detail. They were able to detail it the next day so I left my car in their facility that night and picked it up next day. Everything looked fantastic when I picked my car back up. This happened on a Thursday and I had my car detailed on Friday but then Saturday night, while I was out at a birthday party, got into my car to go home and noticed a really foul odor in my car. It didn't smell like spoiled milk and I went around the entire vehicle sniffing the carpets, I couldn't find where the smell was coming from. The next day, Sunday, I got into my vehicle and there was the odor, more present and now smelt like spoiled milk. It has been 10 days and the smell is still very much there. When all of this had happened, I told them that it was milk so I assumed they would do what they needed to do to ensure that there would be no odor but that did not happen. Let me be clear, I did not even bother to call or take my vehicle back because let's be real, I would have had to pay again and I literally live pay check to pay check and can't afford to pay more. I would still take my car back for a regular car wash but never again for a detail.
This place really cares about their work. Best my car has ever looked since I got it. Quality work and clean as hell!
Friendly service and great pricing! Will definitely go back!
I love this place they are doing a great job
Good quality wash at a reasonable price. But one needs to cross check while picking up as they sometimes miss a few things like vacuuming the trunk etc
Love this place! They take very good care the cars the wash and detail!
Love this place... cup holders clean..dash shining.. puchcard.. great service.. inside and out my car is Kleen.
I might as well have gone to an auto wash since they scratched my car anyway. I bought my brand new 18 Dodge Challenger here to get my car washed about 14 days after purchase, so it was still showroom condition. Upon inspection there were very obvious swirl marks on the driver's side everything, especially the driver side mirror. As you can imagine I was livid that my brand new car got scratches at a CAR WASH! Decided from that point on that if you want something done right, you got to do it yourself. Bought a power washer and all other equipment I needed to wash my own car. Had to wax and buff out the marks to remove the scratches and damage they did to my car's paint
Very well and Clean Car Wash they wash my car fast and got me out in time
Amazing. They took good care of my car and made it look like I had just bought it brand new. Thank you, Mr. Kleen!
Exceeded my expectations. I almost didn’t recognize my car. Very nice work, gentlemen. My husband and I will return here again and again.
Very professional and great customer service
I struggled to look for a car wash that had consistent service and this is by far the BEST one I’ve come across. The manager or owner, not sure, is really nice and the prices they have are unmatched. I get the 4 súper washes for $40 pass and truly for the price you can’t ask for anything better. This takes care of the inside and outside of my vehicle. The guys working the line are very careful with my car and do a great job at cleaning the inside and outside well. Again, this is the best car wash I’ve been to with hard to beat pricing and CONSISTENT cleaning service every time and that’s what keeps me as a loyal customer. Plus they’re always playing good Mexican music. You can’t ask for anything better. Thank you!
Excellent service. Always look forward to bringing the car here to get cleaned. It can definitely get busy in here so be mindful of lines and wait times but ultimately worth it.
Pretty good job. They got just about every last piece of dog hair that was inside. There were a few missed spots on the plastic interior that were missed and some dried wax missed but otherwise really good job.
I have a husky and they did a great job with all the fur she she leaves behind. Will definitely be coming back here.
To start off, I am very picky when it comes to getting my car washed. These guys do a wonderful job. I also got my car detailed there and it looked brand new. They are very detailed and thorough and the staff there is super friendly and cool. You won't be disappointed.
I wish I could say I loved this place. I drove 20 minutes out of my way to get to this car wash this evening. When I arrived at 7 pm, they closed their doors and said they were closed, even though the sign on the door says they are open until 8 pm. Now I get to drive 20 minutes back to my home. Thanks for wasting my time, Mr Kleen.
Dropped off my car on a rainy night to get it detailed the next day. Nothing but good service here.
Place is very horrible the staff is very unprofessional I got a detail on my vehicle they half cleaned it the wash was very terrible the manger told me to come in yesterday so they can redo the inside of my vehicle when I got there the worker wouldn’t let me in and it was raining he act like he was scared of a black person like I was there to do something to him and I ask I’m to call the manager he wouldn’t talking about he just left he can’t get in the office I had just talk to the manager letting him know I was 10 mins away I wouldn’t recommend nobody to them please do not use Groupon with them this place is horrible then they act like they don’t understand English but they understand taking your money and doing a horrible job on your vehicle and my vehicle wasn’t even dirty just lil spots I needed to get out and they didn’t even do it it looked like they just gave me a horrible car wash
I been here more than once super love it the staff is great!! The cashier mayra was awesome!! I am super satisfy with the service here is great. I wouldn't go anywhere else to clean my car but here from now on. I recommend this place 100%.
Good place, quality work!
Wish it would open at the time it advertises. And They're unfortunately starting to lack on the quality of the wash. Leaving my interior windows tires and rims dirty.
Found a great car wash just minutes away from where I live. I only hope I am not praising it too soon. I came back from a 4 day road trip that made my car very dirty. Even though it was detailed not far in the past, being on the road with 3 others and making 2K miles surely put some bugs on its front! I know just a regular car wash wouldn’t do, yet didn’t need full detailing either. I was asked over the phone to bring my Jeep for an estimate. I came right away and was a little weary in the beginning being reassured, that just a $21.99 car wash will do. I pulled into a clean, spacious garage. The car was going through many steps being cleaned by many attendants. I could watch the entire process through a large glass in the waiting area, where I also enjoyed my free coffee. The whole process took about 20 minutes. There were other cars in front of mine and behind. It was like a “tape” process in a factory. I’ve never seen cars being cleaned to such extend during just regular car wash. They did a really great job! Exterior pressure spray, detail pressure spray, tires, wax, wipe down. Interior vacuuming, dashboard wipe down and shine, inside windows cleaned. Even cup holders cleaned!!! Trunk vacuumed. I definitely am coming back! Will surely take advantage of Tuesday’s Ladies Day $4 off!!!
I've been at a few car washes and they're the only ones that really clean my truck the best I like the way they spray inside the door and there's three stage car wash