You will be able to see the reviews of real people like you who are buying the services and products of Fast Jacks Car Wash & Lube (Car Wash) near to the state of Illinois.
Nowadays the firm gets a score of 4.0 over 5 and the score was based on 124 reviews.
As you can see it has an average rating is positive, and it's founded on a large number of feddbacks, so we can think that the evaluation is very faithful. If people have bothered to give their feddback when they've done well with the service, is that it works.
You know that we do not usually bother to set feddbacks when they are correct and we usually do it only if we have had a problem or issue...
This Car Wash corresponds to the category of Car wash.
Great service outside of desk clerk. He accused my friend of stealing and ripping him off. Then when we said we were more than fine with waiting for him to check his cameras he told us to leave. Never coming back again.
The dryer after the wash is pretty bad , my car always wait after cleaning
Good wash for the money. Very polite employees and quality service.
Fantastic car wash. Free vacuums. You can pay $25 for unlimited car washes for the month. Love this place.
Nice people. The up sale for lube services was heavily pushed.
Says free vacuums until you get up to one and it says with 3$ car wash, cheap but not free, won't pay for that cuz i pulled in because of a bullshit ad saying free when its not
They always make my car spotless, they updated their wash a couple years ago and it does an even better job with more suds and water, plus the vacumes, can't beat it!
Aaffordable, freevacum and all sorthof washes.
Cheap, high quality washes and free vacuums!
Good car wash. Free vacuum for your car before or after the wash.
Good car wash for the price. The Express Detail was good, could have been better. The interior was not as clean as I would have liked. They sometimes put $5 Off coupons on their website for the Express Detail.
Incredible professional, unbeatable prices and outstanding service. Definitely recommend.
Only $3.00 for basic car wash that is good enough for most of us. Free vacuum cleaners.
$3 car wash. Washer length seems a bit short.
I have been more than fair with this car wash, first visiting in 2006. I was a mostly happy and faithful customer up until around mid 2007, service began going downhill and fast. My last visit was around 2008. Fast forward to last year, I see some updates and new equipment at the wash. I decide to give it another shot..and was mostly happy again up until a few months ago. I decided I would give the business three strikes..there are many places I can bring my daily driver to get a wash nearby. Last year, I opened a monthly wash package because I like to keep the salt off my vehicles as much as possible and FJ's is in a convenient location, on my way home from work. Strike one was mid April. A younger employee by the name of Philip who's apparently the owner's son , had one of his buddies with him in the parking lot. I pulled in and had country music playing and the kids friend mouthed off to me calling me a fat redneck..so I got out and asked him to repeat himself and the owner's son calls me some more colorful words.. Pretty unacceptable. I spoke with the manager about it because I was going to cancel the membership. He assured me it wouldn't occur again. Second strike..late May. I brought my vehicle through for a wash and as it has a hitch, they don't run the brushes on the rear of the vehicle. They use a 55 gallon drum full of car wash detergent with a soft, horse hair type brush. This is good in that it's soft but if you don't shake it out in a bucket after debris enters the brush, it can scratch paint. A dirty truck went through before me. Manager didn't even dip the brush in the soap to clear the mud and dirt out of the brush and goes right on to the back of my vehicle. Dirty soapy water everywhere on the glass hatch and when I got out to dry it, I find a scratch. I approach the manager and bring him out to show him the fresh scratch. "That's impossible, I don't move the brush that way and you're wrong. " OK. I then cancelled my membership at this point. Third strike. Few days ago.. Go to car wash after work, ask manager to remove sticker from my vehicle. As he goes to get in, he steps on the sideskirt as if it's a running board. Can't get decal off, tells me "do it yourself, I don't have time for this" and gets out the way he got in and broke the sideskirt. When I asked why he did that, he said I didn't do anything .. It's an old car, they just fall apart like that. Are you kidding me?! This wash has no respect for anyone or their vehicles. OLD HABITS DIE HARD. I would give a half a star if I could! Absolutely terrible.
Nice and fast car wash
I absolutely love this place. I try to get my car washed here every week. they have great deals, and my car comes out beautiful. I like this one because they have the big mirror so you're not just trusting the guy to tell you which way to turn your tires, you can see them yourself too. I also know that their vacuums are the best I've tried in this area. nothing beats a nice 3 dollar wash and amazing vacuums. and plenty of parking for vacuums sp you dont have to wait for others to get done with them
Took my truck to clean, only for it to look just as it came in, probably could have done better with some baby wipes.
Come here often. Fast service, good people.
The ultimate car wash is 12 dollars, that's for pretty much the full treatment, wax and tire shine. Attendants scrub the front and back of your vehicle before you enter the car wash. I will say, this is the cleanest my car has ever looked, and the wax and shine stayed strong for weeks afterward. Bonus is that you can use their high powered vacuums for free after a wash, vacuums are clean and well maintained. I have been to this car wash a half dozen times now and will continue to come back.
Took my car for detailing, the price was very very high but i was pressed for time so i decided to do it. My car was ready after 2 hours, quite short for detailing for $185.00. when i got my car back i was highly disappointed, it was still dusty inside, it did not look as well as when i had my previous detailing done in Chicago. The outside was not shiny and i had to correct the inside myself. Overall i don't recommend it as a detailing place.
Good a fast in and out plus free vacuuming
Great for a quick wash and my favorite feature is the Free vacuums!
This place was dissapointed I paid 5 dollars and my car was not washed right , it was dirty. Will not go again.
The worst experience I’ve had at a car wash. My side mirrors and the entire back of my truck were covered in soap. The manager sent me through a second time. Same results. He told me it was a combination of the cold weather and my big truck and said there was nothing he could do. I explained to him that I could not see out of my side mirrors and could end up in an accident so he wanted to send me through the car wash again. I told him I was not going to go through again because it would obviously end in the SAME RESULTS. He told me there was nothing he could do except put me through the car wash again. I then asked him if I could pull my truck in and defrost the mirrors to clean them because I wasn’t leaving until I could see, at this point I didn’t care about the soap all over the back of the truck. It took 10 minutes of convincing him before he let me. Then he wanted me to just wait until it all melted so he could spray it with cleaner
Luv this place, fast clean and free vacuuming
Love it
Best I have ever been to!! Gets rims super clean!
2017BEWARE!!! terrible customer service.Manager is horrible. Malfunctioned car wash, DAMAGES vehicles!!!!. They won't take responsibility. Definitely gone down hill this last year. Will never go back, such a shame. It was awesome when I first started coming 6 years ago. But, there are other car washes in the area.
Easy and convenient, vehicle looks great
*****DO NOT WASH YOUR CAR HERE!!!!!!!!! I took my brand new car there on 1/18/18 and the track took a GIGANTIC chunk out of my rim. I called and spoke to the manager, who told me there was "nothing they could do", and he refused to give me the owner's name. He told me it was "not necessary for me to know that information" and that he was "the end of the line" as far as helping me out with the damage inflicted to my car by their facility.
Best service and carwash in the county. NO SCRATCHES
Beware of this location. Attendant who was supposed to guide the car into the automatic carwash did not do their job property and allowed driver side wheel hit their metal guide system and scrape my wheel. I had assumed I had hit the plastic protector and kept driving on to my car show, but once I arrived at the location to finish detailed my car I noticed the damaged and immediately reached out to the location to get this resolved. 1st thing they said it was impossible for it to happen at their location. I proceeded to tell the person that I didn't not stop anywhere after the wash. They then suggested that I must have hit a curb and I didn't know what I was talking about. My car is a show car, and I believe I would know what curb rash is and looks like. I have have visited the location twice today and the manager conveniently isn't here both times. I will be filing a police report for the damage done to my wheel( I also mentioned it would cost $120 to have the wheel repaired) and going to smalls claim court if this issue isn't resolved quickly. I have attached images of the damage as well as the begining bit of the guide where their is bare metal visible and where the wheel hit.
So affordable!
They did a complete detail on my GF’s car, and it was spectacular.
Free vacuum use with purchase of carwash
Free vacs and option to buy washes at discount
Good job in and out
The car wash is cheap. The vacuums do an awesome job. The only thing i didnt like about this place was that the car wash was a little short. I love the one in mundelein.
Great carwash, love the free vacuum
A tremendous value
I'm a regular here and Jordan is an excellent manager. If you need anything, go to him and he'll help you as much as he can. The $3 wash is always great, and the vacuums are never weak. They must clean them every single day. Such a solid car wash
Good service, car wash is great.
Nice specials.
Got our 2002 VW Jetta detailed. Complete inside and wash & Wax. Staff was super courteous and vehicle looks brand new. They did a fantastic job. I have had two other cars (newer) detailed in this area and Fast Jacks was WAY better. Glad we went there.
Very professional environment The employees here are super nice an get your car looking brand new!! Jordan detailed my white Jeep Wrangler an he did a super amazing job left here very happy !!
Can't beat the $6 wash and free vaccuum use.
Get your car washed cheaply and quickly!!
Awesome service, fast and thorough.
Great car wash
Cant beat the price and the free vaccums are great.
Dec. 2015 - 1st time using them to help me clean out my car which had a lot of dog hair. Fantastic job on detailing the ENTIRE inside and outside of my car! Had friends in my car day after work was done and they were all complimenting how nice and clean my car was! Car is 10 years old and looks much younger! HIGHLY recommend.
By far my favorite car wash. For $3 bucks and free vacuums you can't go wrong. I've gotten the more expensive washes and what ever price you pay it is worth it. Always happy with my wash. The staff is always helpful and friendly.
By far the best detailing ever. My wife’s car is beige. We have 2 boys, 7, and 8. Car was destroyed hen we first brought it in. When we picked it up it was literally showroom quality.
I use it all the time
This place is garbage first off I over paid a extra $15 and did not get my money back! I paid for the outdoor $15 wash and then went in and paid for the $29.99 interior cleaning (which includes the 15 dollar wash) I have a SUV and a third row that was needing a good cleaning...well when I got home I had a chance to look around my car and realized that this man did a awful job I could of done it better myself but had the money and figured I'd get it done. BIG MISTAKE also after leaving the wash I realized my car had major scratches on it that were NEVER there!!!! I called to express my concern and spoke to the owner and was laughed at and basically told I was lying!!!! Mind you I've gone to this place 4 times prior with no issues and yes they were busy but no excuse!!! A interior clean should take anywhere from 30-40mins and the owner spent 20mins on my 3 row SUV!!!! I will never be back not recommend anyone going here ever again! If you go PLEASE CHECK YOUR CAR INSIDE AND OUT before leaving that mans lot! He is a snake and takes people's money for lousy work!!! and this place is garage!!!! I will spend the lil extra money and go to Tutle Wax up the street!
I’ve been using this car wash for last 7 years and I’ve been very happy. Good staff
Excellent find. These guys do a great job for a good price. Check out the memberships too
Love the car wa ash
Half of the vacuums don't work. Otherwise it's a car wash
I absolutely love this place. The owners are great people, I have had my cars washed there several times now and the shine lasts for days even with this lousy rainy summer we have had so far in 2015!
Terrible. This place has gone majorly downhill. Was a decent place for a cheap wash and vaccum. Now it's a dump with rude scummy employees and increased prices! Do they really think I'm paying them more to get less? Maybe it's a sign of the times... But there are much better full service wash options in Third Lake and Libertyville. And Antioch Tire around the corner will do a better, cleaner and quicker oil change. Also, their wash isn't touchless. It's known to damage vehicles regularly and management denies any responsibility. Avoid this place!!!
poor management, enjoy their free vaccum with 3 dollar basic wash
Absolutely brutal, took my car there on Feb. 17th just before trading it in. Carwash scratched both sides of my car. Lost $1500 on my trade (have pictures and video). I will never take my car there again, and neither will any of my friends and family.
STAY AWAY FROM THIS PLACE! If it's busy they run cars through way too close to one another. This caused the SUV behind me to run into me, damaging my rear bumper. The manager's response was "There's nothing I can do about it." I've been paying $40 per month for the last 6 years, so about $3,000 and I would have continued paying $40 per month but after this experience I had it cancelled. They obviously don't know who a good customer is. Do yourself a favor and go somewhere else.
The 29.99 wash is NOT worth it, rims still filthy, interior barely cleaned. Cup holders not even wiped, doors not wiped, center console section wasnt wiped at all. But hey, at least the salt was washed off the car!
Please fix your car wash. Half the blowers don’t work. Seems like half the machines in the automated wash are not working. Lady who washes the front window needs to take more time. Made one swipe across the windshield with the brush and didn’t get any bug guts off. I expect better for a premium wash. Unless they can turn things around, I’m taking my business elsewhere. This place has gone downhill and FAST
Reasonable prices
Busy busy but they do a good job
Free vacuum area and car wash reasonably priced, just dont go inside hardly anyone ever in there to check you out.