Reviews of Branford Car Wash & Express (Car Wash)

Kellie Ferreira

Super fast services and reasonable priced

Dawn Birdsall

Great gob all the time they don't miss a thing. But they DO change your radio station!! Grr..lol

Steve Ardito

Sorry started going back again but still sub par job with the wash..back to PERSONAL TOUCH.....

Stephen Gifford

Quick profesional service

Donna Fusco

This place is great if you really enjoy paying to have your car cleaned and then going home and cleaning your car again.

Twisted ByNature

Nice place, nice people

Edward Smigel

Best carwash in the area !! Good people!!

Anthony Pompano

Very fast. Get an oil change and wash usually in under 30 min if no wait

Jeffrey Cave

Great 1 stop

Laura Listro

WARNING!!! $30 stolen out of my center counsel. I called asking for security footage, and all the woman had to say was “sorry”. I work extremely hard for my money. I knew right off the bat I shouldn’t have gotten out of my car. Can’t trust anyone.

Pasquale Cicarella

Always get my cleaned and detailed there

Alexandra Falco

Seriously SOOO amazing! I called to ask what time they closed (it wasn’t showing on google) they said 6 and I said oh okay never mind, they asked me where I was so I told them how I was maybe 5 minutes away. I pulled in thinking they wouldn’t remember me or just close because it was literally 6 as I pulled in and they were all literally waiting for me!! They were so quick to help me and get my car cleaned out I appreciate them so much for it & their customer service!!!!

mandy farricker

Go for the wax!

Matt Kimball

Best around

Lester Allen

Good job, professional, full service.

Edward Theilgard

Stop at this location today. Never go back I had to rewash the car when i got home

Andrew Sarmento

Did a great job with exterior detail very shiney! Disappointed that I dropped it off at 8am and it was done by 10am and never received a call, showed up at 4:30pm and they said it was done at 10am, worker said not sure why front desk didn’t call he asked them twice. They never did, had to wait all day for car

Laura Simon

This is our only express option in town but with that being said they do not do a thorough job on the inside even for an express place. We’ve had our car fully detailed here and that was excellent but the rush job leaves a lot to be desired. The guys are nice and will always go back in and re-wipe the areas that they missed but a bummer to have to ask.

Despicable Ness

They do a really nice job cleaning my car everytime I come and they're always very nice! Two thumbs up!

Kevin Tamulevich

Sooo DISAPPOINTED. Asked for the best wash and paid $28.70 plus $5.00 tip. My car wasn't even vacuumed, and I have a photo to prove it. There was still coffee on the door panel and dirt on the gear shifter and center console. Don't waste your money, do it your self.

Chris Balcerzak

Customer service at its finest! Ron and the Guy’s or just great always make sure every car looks as great as it can It’s just a nice feeling to go in and have somebody appreciate your business and remember who you are

Joe Planeta

I agree with Daniel this place is terrible

Dave B.

They did a good job was a quick service but I wish they had cleaned the interior rear window better. Otherwise a good deal.

gdrums 28

Best car wash in the area

Yes Man

Sent my car through the car wash after an oil change. Disaster. My personal belongings were rummaged through. My radio was turned on, cranked up, my settings altered and left blasting on a hispanic station. Puddles were left un-mopped inside my vehicle. A white coat was flung into the back seat and a tire iron from the trunk was flung onto it and somehow it ended up stained and ripped!! When I called to speak to management I got Ron on the phone, who didn't even ask how he could fix the situation, apologize or offer to make it right. I asked if it didn't bother him that a loyal customer of 18 years who had referred countless other people to them was going to to leave and he said "Suits me just fine" and hung up! The last several services have been less than stellar but as businesses go through change one wants to keep supporting them to boost small business economy. Not this place. They can float themselves all the way down Branford hill to Out of Bussinessville. Never going back, and won't stop until I've let everyone know just how shoddy they've become. All they care about is the "upsell". No more friendly front desk staff either. So disappointed.

Mercedes Perez

Love this place to do my oil changes they are great

Marc F. Pelletier, Ph.D.

They are really pretty bad. They never clean inside the doors and always leave mud. I go there because it is cheap, then I roll up my sleeves and grab a rag to finish the job. They are always ‘surprised’ by the dirt left, but you get what you pay for and move on.

John Frank

Terrible car wash today. Back of car still dirty. Water marks all over. Towel lint all over. A waste of money. Plus some scratches that I know my car didn’t have before. ,, wast of my money. Avoid this place. Awful

Gail Mattie

Very disappointed in my experience at this establishment. I live and work in Branford and I believe in supporting Branford businesses, but I CAN NOT support or recommend this business!!! I went into today, and it was not busy at all. I had a few questions and the manger was very rude, so I asked for the owner, who came out and he was EXTREMELY RUDE!!!!! Absolutely no customer service, and proceeded to tell me that they do not clean the interior of cars--Even with a car wash which states interior and exterior cleaning!!! I proceeded to travel a bit out of my way and went to another car wash in East Haven, who gave me wonderful "personal" touch service!!! Never will go to this establishment again!!!

John Zullo

Paid for the works but they didnt wipe down dash board or center counsel they didnt vacuum my seats or under my seats it was cold out but I would have been better served if I just had the exterior done. Kinda got jipped today

Russell Madden

Great wash Great oil change

Mehraveh Salehi

I had a full service but didn't see much change in the interior. The staff was friendly but the work was not worth the money at allll.

Matt Garretson

Great service's and great customer service. Would highly recommend

Albert Canosa

Great service either for a ca wash, full detail or oil change these people know how to please you.

Mark Reidy

Recommended to washing your car. Full service facility.

juan figueroa

Go get your car washed and vacuumed!

Elizabeth V

I am a frequent user of their services. They usually do a great job.

Edwin Rivera

Best carwash in Branford

Dawid Doruch

Quick, not too expensive and they do good job

EHYS President

Always friendly, professional. Great customer service. Have been taken all my cars there for many years.

Donny Horton

Full service car wash, staff very friendly, they do very good work and very quick, my car was done before I could finish my checkout process, prices reasonable

Shyla Coughlin

I usually come here all the time and have a pretty good wash. This time the cup holders were not even done. Besides the point not a huge deal. I go to leave my house for the gym a little later on and realize my Apple AirPod headphones were stolen from my center console.. went back so they could “help me look” they were no where to be found obviously and it’s their “policy” that none of the workers go in the center console.... took my name and phone number and that was it. My Apple AirPod headphones stolen over $100 with a distinct protective case over them. He’d let me know if they ever came about... I will never go back and I don’t suggest anyone else does!!

Matt Sachs

Get all my oil changes done here. Quick and inexpensive and you get a great car wash included. They check all the fluids and do a routine inspection as well to make sure there is nothing dire before you leave. Thanks to the entire team

Dennis Perkins

Excellent service. I drive all the way from Madison, because their work is far superior to Dino’s Auto Spa.

M Johnson

Great place.. Pricey but worth it

carole yarosh

Clean waiting area and friendly and professional staff. Always satisfiedwith the service.

Mark Brown

Quick, very good care wash.

Bill Nelson

Great full service car wash

Dan Wright

Very impressed with the service here. Perhaps a little spartan in the waiting room but the job cleaning the car and the fast oil change was awesome. They are my new place for service in Branford.

ocelot67

Reliable & honest, I go out of my way to get my oil changed there. The free wash with the oil change is a welcome bonus.

Nicole Vallati

Good quick clean.

Daniel Munoz

Best car wash ever ....HAWKS FOR TIPS .....shout out to the homie Adrian ...shout out to Carlos ....shout out to Scott ... .....shout out to Dan ....shout for Papi culo ....shout out for Chris ...shout out for the whole god dam car wash ...Hawks Tips let’s go team

Lelio Reis

Used to be a ok car wash, not anymore!

Sam Giaccone

I was stolen from and got zero help from anybody. The owner/manager was extremely nasty and rude. The entire ordeal, which involved the police, was very shocking. I'm writing this status as a warning to people who live in the area - DO NOT GIVE THIS PLACE YOUR BUSINESS!!!!

Bruce Pantani

I come here for oil changes in addition to the car wash (an oil change includes a free wash). Everyone is always professional and friendly, never had a bad experience.

Andrew Gargano

Car wash ,detailing, oil changes, friendly staff,reasonable prices

Jordi Rivadeneira

I've been coming here for the past few months and so far I've only got great things to say about it.

Linda Lee

I have been getting my car wash and very happy with the results and service so I decided try them for an oil change. It was a Saturday afternoon. I pulled into a spot for lube parking, waited and waited watching technicians looking at me and talking away like I wasn't there, finally one technician came to the back of the car he was working on and I said, Hello I need an oil change, rudely he said WHAT! I repeated and asked how long. There was one car sitting waiting parked next to me and two in the bay. He said Hour to an hour and a half, I said there is only one car waiting, with that he said rudely he had a bunch of cars waiting in the back lot. Walked away and laughed. I then left upset for the way I was treated and not believing a word he said. I decided to call, spoke to a women and told her what just happened, her response was who told you that? I describe who it was, with that she said there hasn't been an hour and a half wait for two hours, he told you wrong. With that I asked to talked to an owner, Jose got on the phone and I explained what just took place. He defended his worker and told me his staff was not rude and really had no answer for me. It just showed me why his staff was rude and why I was best taking my business elsewhere.

Michael Croke

Horrible service, manipulative bully tactics to force young women to come out of their pockets. But that’s not the end...a bottle of medication vanished. I’m the first to give someone the benefit of doubt, but when we got it back, the seal was broken and that tells us everything. If you want trustworthy guys cleaning your car, DO NOT GO HERE.

Vinny D.

Very good car wash. Excellent service.

James Sittnick

Independently owned with exceptional service.

Daniel Serrano

Lots of people working on your car to make like new

Danny Zurlo

I expect more detail for what I'm paying. Do at least what the description says

Daniel Coughlin

Terrible car wash. Always have to wipe the card own after. Looks like smears all over Windows. Wheel deal still leaves rims dirty and spots all over the car. Misses areas along the wheel flaps every time. They look at you like Hawks for a tip though. So went back today because I had a gift card and same thing. Missed spots, dirty rims and spots. 3/16/18

Michael Cronin

been taking our cars there for years. Always a wonderful job! The people couldn't be nicer!

Jay Greene

Great service and friendly staff

Robert Salisbury

I was at the Branford Car Wash on the hill for an oil change. They charged me $24.95 for an engine air filter that costs $14.99 at an auto parts store! What a rip off. So they said the filter was made in America thats why the filter is more expensive. The filter was made in China.

The Brute Bandit

Paid for a “Deluxe” wash. You get rushed out of the parking lot as soon as they say it’s “ready” and then when I get home and look there’s first and water marks all over the car. The back looked like it wasn’t even washed. Never again.

Francis Shields

An army of workers washes and vacuums the car in no time at all - excellent wash

Jason A

TERRIBLE! They scratched my car all up, some deep gouges and chipped paint as well. Car was still wet after "towel dry". Floor mats had muddy boot prints. Left wax all along the lower part of sides. All this for only $26!!! The scratches were the worst tho. I noticed them immediately, they insisted their machines couldn't have done it. I know every scratch on that car and these were not there before it went through their car wash. They were bright white and rough. The old scratches are faded and smooth. They tried to cover it up with some spray, but that just left a cloudy,streaky mess. They didn't even try to make the situation right in any way. AVOID AT ALL COSTS!

Kim Dunn

Very helpful staff..Alwsys happy with the results of my car when they get done. Reasonable prices

Jeanette Marulli

Easy in and out. They take cards and cash. 3 self serve bays and two drive through ones.

Shannon Criscuolo

I guess this is a "you get what you pay for" establishment. When I pulled in the owner came up to my window and was rushing me into deciding what I wanted. He explained the basic package and told me to leave the car go pay and wait out front. I went in paid, washed the car in front of mine come out of the wash first, the workers looked like they were panicking to rush through the interior of this womans car. Mine came to the exit, they did a quick wipe of the front and sides, didnt touch my roof and barely did the back. Somehow water got into my brand new car. I live about 4 minutes away, got out of the car only to see dirt spots still all over the front of the car and a nice scratch on the front of my car. I'm beyond frustrated and upset. I paid for a service that I didnt get. Absolutely wild to me that they dont at least take the time to make sure the car was washed!

Amanda Kern

Make sure you remove all valuables from your car because they will steal them.

Maja Sljivic

Phenomenal service, staff is very friendly!

Cynthia McCarthy

Love it, always go there, been going for years! Hard workers, great job!

beth fonicello

Outstanding Job! Had a long scrape on the side of my white Lexus. It was uncertain until working on it if the scrape could be buffed/cleaned up...Juan worked a miracle and to my extreme delight..it was completely buffed out. Met the owner & counter staff was friendly & professional. This place was highly recommended to me and I shall pass on the same! A+++++

Ralph Inorio

Always professional and they do a great job and a car wash after an oil change definitely a plus.