Reviews of Metro Express Car Wash (Car Wash)

stephanie Allen

Love that they have free vacuums and there car washes are fantastic

Megan R

Had a wonderful experience, was a bit confused of how it all worked but Tayler was very informative and nice. Will definitely be returning.

Brent Nelle

Unfortunately just another automated car wash place that still leaves your car dirty around the fenders and grill, doesn’t do a good job of cleaning wheels (none of them ever do), and of course, leaves your car wet. On top of the poor quality wash, the brushes banged around one of my side mirrors pretty good and my roof weather stripping came off through the wash. I have a 2019 Toyota with less than 2K miles so it definitely should not have been pulled off. Staff was really nice but overall still a poor experience.

Marlin Cox

Great service and great atmosphere

Julie Esposito

This place is amazing! Free car vacuum! Floor mat cleaning machines... All of the clean car wishes come true.

C. Woods

I really like Metro Express. Their car wash seems to do a great job cleaning my truck. The staff is friendly and they help you from ordering your wash to safely getting your car into the wash bay. They also offer vacuums and mat cleaning. Prices seem very competitive.

Belinda Porter

The only place I go!

Melissa Landuyt

Mostly clean but the back still dirty. Nice to be able to do a quick vacuum for free.

Dan Kuhl

Poor wash qaulity each time. Have to go through the wash two times.

Karen Johnston

Fastest car wash in town. Really love the members only lane! I can be in and out within 5 minutes my Lexus loves this place!!

Michael Bevelhymer

Great place. Great people

Timothy Ferry

Unlimited washes for $20/month. Great deal

jennifer jonas

My favorite car wash in Denver

Mandy Zalud

Best car wash around! Free vacuums and mat cleaner.

Brandon Kingsley

Good customer service

Annette Rogers

Clean and nice people.

Arif Gangji

Literally the best car wash around. The staff are super friendly, the facility is clean, and the vacuums work well. My favorite part is that they have a bunch of dryers where other car washes have like 2.

Alexi Dipietro

LOVE THE $5.00 EARLY RISER WASH...THE BEST VACCUMES Too!!!!! Staff is very nice!

Olivia Garcia

I was treated with extreme rudeness by not only an employee but a member of the management staff. I was unhappy with my wash experience and he kept making excuses about why my car was not coming clean. It wasn't so much the excuses that bothered me but more his arrogant and belittling attitude that makes me upset. I don't care how good the prices are, the lack of respectful service from a manager is disgusting. A one star rating is too much for that place.

David Grigsby

Good car wash at reasonable prices. Have full station to wash floor mats including a sink. Vacuum spaces are huge and work well. This has become my go-to place for a carwash.

Zack H

This is an affordable, convenient and fast car wash. The staff are all very pleasant and helpful and the wash is much better than the typical car wash. The monthly membership is an awesome value and it's nice to be able to go through the wash unlimited times in a month. It's also nice that the hours accommodate work schedules. The free vacuums and mat cleaners are clutch.

Ryan Rexroad

The car wash itself is decent. Management is mediocre at best. I would like to personaly thank Olivia R. for going above and beyond what was needed. Her help was greatly appreciated. Employees like her will be the only reason I return and is the only reason metro didnt get one star from me.

Eduard Ivashchenko

THE BEST CAR WAS THERE IS!!! Victoria is the most amazing and wonderful girl that I have even met. Very sweet and kind, and knows what she’s doing. Thank you for the help explaining which wash was the best for me. You should be getting the biggest raise there is :)

Mark Oberleiter

Great service. Wonderful monthly plan.... best deal around

Sharon Putnam

Purchased best wash & car was not shiney, tires were dull as well. Dryers never dry my car off well especially in back. Waste of money! =(

Cade Williamson

Tayler is the best worker in the world. Awesome car washes too. Also great vacuum services.

Jason Kayla

Absolutely love visiting the carwash. And especially this carwash. My car is the cleanest it has ever been after going to this wash. The employees are very friendly. And the maintenance team keeps the wash working great. The wash would be nothing without the hard work and dedication of the maintenance team and their management.

Juan Enrique Arreola

Horrible experience, I just used this for the first time and the car wash experience was disappointing. My Cayenne still has noticeable dirt and bugs, I will have to re-wash it myself to do it right. I will not be returning. Definitely don’t let them up-sell you, waste of money.

Mario Salazar

A sweet monthly deal to keep your car clean. Plus, free vacuums!

Kimberley Martinez

This young lady made me smile today

Shannon Campbell

I've been a member for two years. I love having a clean car and thanks to Metro Express it's easy and convenient (thanks to their hours of operation).

Fred Kaemerer

Came out dirtier than it went in. I’m certain they are recycling dirty water, otherwise why would my windows look worse after I go into a car wash than before?

Colorado dude

Good car wash and free vacuum always busy there prices have went up since it open as have all prices it at least y feet don't get wet

Thomas Mostowicz

Free vacuums that actually have good suction, free air, well lit after dark and spacious cleaning areas. Love this place.

EJ

1 car wash here means over $2000 WORTH OF DAMAGE to a brand new vehicle. This car wash covered the vehicle with scratches and chips. The rock chips were consistent with the scratches from the machine. The car wash claims these rock chips were from the carrier transportation of the new vehicle. They claim that all brand new cars are delivered to the dealer with thousands of dollars in damage that the dealer covers up poorly only the be exposed at the car wash. This is a flat out lie. VERY DISHONEST BUSINESS. This car wash is refusing to cover the deductible for the damages they undoubtedly caused.

Nick Culbert

The best car wash around.

Rochelle Harper

The Husband's Happy Place! ☺ Awesome Car Wash!!

Rhonda R

Do the membership - so easy, we've never waited in line. Vacuums always available

Anna Jameson

Came in with lots of bird poop on my car and dog hair in my car- and I left with far less. If I’m in the area again, I will plan to stop by to clean my ride.

Nadja Cockrell

$40 Unlimited Car Wash, it includes tires, vacuuming, wipes to wipe car, and mat wash! Can't beat that price!

Jon ODrobinak

Great deal for monthly cat washes. Super helpful staff, good wash and good vacuums. Floor mat washer and pressure cleaner are a plus.

Jamie Smith

Wonderful customer service. Colin, the general manager, is of great help. I accidentally vacuumed something in my car, and after going back and asking if he could help me get it back, not only did he get it back but he got it back to me in great time. After only 3 days I was returned my items. Wonderful car wash. Thank you Colin!

Magali da Silva

But one day washing the car, as it always did, I put my car in neutral and we go. In the middle of the wash the trail pulled my car faster than normal and hit the front car, my car came out all full of soap and all crumpled. When talking to the management, they put the blame on me, as if I had accelerated my car, something that did not happen and the car does not accelerate alone and less in neutral. Easily blame the driver and disclaim liability. I asked to cancel my account and it would work very badly did that. Horrible and expensive experience.

Carlina Duggan

I love this place. Had a monthly pass, which I used a LOT. But now I have moved out of the area, where the Metro Express is not. Even so, they were friendly and helpful in canceling my service. But I would rather they would build one in the Thornton/Northglenn/Westminster area!

Carlos Walsh

Nice carwash with friendly and courteous staff. That's basically my first time coming here but, it won't be the last for sure. Great service for an amazing price!

James Watson

Very nice people to work with! Cleaned up my car very well! Patrick is the best guy to work with there! Very friendly. Will be back!

Heather Giles

I have been taking my car here for two years. I have monthly pass and it is so nice to always have a clean car-at least on the outside. Free vacuum is great too, if you have time.

Nikola Rusty Tesla III

a nice automatic carwash with good people,

Taha Chaina

Best car wash place, been washing my car for more than a year, my only suggestion to the staff is that please give enough room between two cars when proceeding inside the wash tunnel so the back of the car can get washed and dried properly

Karissa Jordan

Gets the car clean every time. You can even vacuum the inside of it.

Doak McBride

Awesome car wash! Very friendly staff! Free vacuums can’t beat it for the monthly price!

Lauren A.

Excellent car wash for my car. Friendly staff and easy to get to from the road.

Johnnie Rooks

My husband and I use this car wash two to four times a week and we love it but lately the car wash has smelled like sewer. It really is horrible. Hoping this is corrected soon because I don't want to have to find a new car wash.

Taryn Masters

These people know how to get in touch with me and I will always go back to them

R R

Re-wash! My car was not that dirty and it had to be rewashed, it still wasn't very good. I alerted the guy in front of me that the back of his truck was still covered in soap and he said yeah that's pretty typical. This place kind of sucks. One-star review because I wasn't going to waste time going through a third time no. The $13 I could have just went through a run-of-the-mill gas station wash and had better results. I will not be returning anytime soon.

Jeffrey Linn

This place rocks! Free endless vacuum and pressurized air hoses for detailing the hard to dry spots and they have washing machines for your floor mats which is a huge plus!

Blood Orange

Victoria was very helpful and the van looked fantastic when it was done. I'll probably get the monthly pass. It pays for itself after 2 washes. .We'll definitely be back!

jenny taylor

This place is great the waving at people when they come in is nice and although my back windows are tinted my 4 year old waves feverishly at the attendants. Some smell last week in the water but other then that it's great and the customers are always pretty respectful of each other too near the vacuums. Can get busy but other times you can drive right in. Be careful as well leaving out through the Sam's club shopping area because 3 or 4 different car paths intersect and it almost results in accidents everytime I've gone usually. They need scented sprays though for carpets.

Scott yah

Friendly folks but the wash is lacking. I purchased the $15 wash. I had to go back through and it still wasn’t good. I drive a black car so it does show steaks a bit more but even after the second time through, I was disappointed. Also the rinse essentially enough. I had to wipe up whatever green liquid they used as it was dripping from everywhere. And with the dirt left, i wasn’t going to dry everything as I always do. It would have looked much worse if I did. One bonus is the vacuum and air hoses. Always appreciate free vacuuming. This honestly was only my second time there, third if you count the instant rewash. Would I go back? Probably not. There’s much better options out there.

Toby Rampa

Great concept! You pay a monthly fee and go as often or as little as you want. The wash is great. The vacuums are tremendous. You're in and out in Las than 20 minutes and your car looks great!!

Steve K

Cheap fast efficient. Vacuums with NO time limit and they really suck. In a good way. No complaints! Worth the drive from downtown... and right next to Costco, conveniently.

Shawn Forbes

Best car wash in Denver! Even fits my truck with a 6" lift!

Clara Gray-Stallings

I'd never been to such an exciting car wash in my life! Apparently this is normal?

Vincent Markworth

Love the speed of this car wash. The vacuums are very powerful. The members lane is a great thing! One main concern.... The back of my jeep never gets clean! Almost like it hasn't been washed. Maybe the car wash can fix this problem.

Nick B

I have never in my life been so unsatisfied with a car wash. I chalk it up to my own stupidity for not realizing that this place was one giant automatic car wash. For the same price as a full service car wash ($18) and roughly double the price of any automatic car wash around town, I receive a one minute wash that didn't even properly dry the car, and worse, left dirt in multiple places, including all over the rear of the vehicle. The provided self service vacuum cleaners weren't able to suck up pet hair and fine dirt in the carpet. I ended up spending 20 minutes after I returned home just cleaning up the exterior of my vehicle

Sean Quinlan

Last few times I've been there the spinners on the right side don't even touch the car. They always have machines that don't work. I won't be back again. Waste of money and more.

Justice C.

Best drive thru car wash around s

Jayme Baucham

Great car wash. With these winter conditions in the Denver area, the “Unlimited Pass” is worth it. The vacuums work very well and it’s free!

Lili

First a aggressive driver cut in front of me when I spoke with the manager He told I was aggressive too

Amy Nieves

Quick and efficient. Staff is friendly and helpful.

Michael

Surprisingly good wash for a no touch

Taytay Johnson

Amazing car wash awesome loved it

H B

I have a great experience & when something with the car wash goes a muck. The tenants r quick to accommodate my issues. & the owners of the car wash accredit my wife's CC when the fee was drawn out twice & we didn't have to make a stink out of it. Nevertheless I would recommend this branch on Oxford & Sante Fe.

Zach McNamara

I love Metro Express Car Wash! I wash my car as much as I want for one flat rate per month. I keep my car in great shape and MECW help me big time. Great service, staff is always friendly and smiling, and the free vacuums and detailing tools are great. Any chance to add undercarriage wash at some point? I feel like that's the only thing missing ...

Bri Tucker

Love this car wash! My car always comes out so pretty. All the employees are super sweet. The maintenance is always so helpful with everything.

Matthew Gines

Wish they offered full service. I'm so lazy I don't want to vacuum myself.

Ryan

I love this place! Great car wash.

Black Car Services

The best conveyor wash in the state. The staff is extremely friendly.

Sokserey Tao

The main problem with this place is that more than one time, they operated the washing line that was partially running with the employee admitting something was broken. The other line that was not broken was closed out. How can you sell broken or partially running washing services? The washing through the broken line was messy with the car not fully washed out from soap and stuff. If one line is broken and one is not, then close the broken line and open the good line for customers. It's #CommonSense

Heather King

Had an incident with my car through the wash and they were so professional and helpful. Took care of everything, Jonny, Colin & Abby were all awesome!

Ginny Pooh

Good wash half the time, strong vacuums. The loud music is obnoxious, if you come here be prepared to wait for a spot to vacuum by people who never bought a wash and listen to their loud music, I've had their most expensive monthly option for the last 6 months, rh instant I find another carwash closely I'm switching... i will even pay double and go to waterway. I am writing this at the carwash... being surrounded by loud obnoxious music yet again by people not even buying carwashes is so annoying. Like you guys seriously need to get a handle on this. Edit. No changes, I'm done. I will continue to come and use vacuums for free like everyone else. The car wash at this point isn't even covering my car with water. I will post the pics. A shame because your employees are really great.

Chad Dillard

Great service, good monthly packages

Sushi Rolls

Come here if you want a quick scrub at a nice facility.

Alicia Ortiz

Love this place. I pay $30 a month and my car always looks brand new.

Dan Hayman

Good car wash. Better than has Station for not that much more money. Can run through as many times as needed.

com down

It's a convenient place to get everything you need to clean your car

Kester Spindler

I have an annual membership at this car wash. The wash isn’t great. I end up with hard water stains after every wash. That said, the monthly cost is reasonable and makes it worthwhile. I do wish they would upgrade the wash a bit.

Zac Swanson

Love this place for the free vacuums how can you go wrong good quality car wash with free vacuums

David Curtis

great wash service center. I loved the power of the vacuums. Believe me I have cleaned my car all over this country and it is so frustrating to have a wimpy suction on the vacuums. The mat cleaners are a plus. Super simple to pull into and leave clean. My kids love the light show while we get clean. Keep up the good work.

Christian Storm

You want a car wash that really cleans your car including the wheels? You are looking for staff members that ALWAYS have a smile on their face and who are accommodating to your needs? Look no further than Metro Express. You will find it there. All the time!! Also, for early risers: Use their specials until 9:00 AM on Sundays

Dillon Joseph

Car wash is great! Powerful vacuums. Customer service is incredible. A lot of other companies should take note of how they treat their customers. I’ll be a customer for life. Great experience.

Gael Thompson

Best car wash in Colorado!

Benjamin Blair

I had a membership at a wash off of Hampden by my work and cancelled it and started on here because it is a lot nicer. My only suggestion would be don't make your employees wear those goofy outfits. Why not a nice soft and branded polo?

Joshua Mullins

Out of all the automatic car wash places in town, this one seems to do the best job.

Ben Riopelle

Unsatisfied with my initial wash and they gave me a second one at no charge. Free vacuums. Overall good car wash.

ryan kahm

I love this place no complaints. Everyone seems to be fairly happy and friendly. Iv been a member since the first day they opened and a uber driver. This is well worth my $20 dollars per month. Unlimited washes even when it snows. Thanks guys for the awsome service.

Kristy Pena

Signed up!!! Great deal!!! Awesome staff!!! Great quality wash

Jena

I took my brand new car here last night, and realized I had scratches and scuff marks in the paint once I got home. I’ve reached out to the company twice now with no response. *Update* I met with the manager, and he was able to rub out some of the scratches. There are about 12 scratches still. The manager explained to me that they are rock chips. I don't understand how a brand new car could get some many after only 1 month. If you look at the photos some are closely together. They are mainly on the hood and on the sides by the mirrors. I take excellent care of my car since it is a lease, and I know I did not take my car through a rock storm.

Jodi Litchfield

Excellent car wash; the monthly deal is affordable and worth it!

Robert Maes

I own a black car which is hard to clean on a sunny day. I just come here instead.

Elke Prado

We have the pass and love it! Great car wash!

Joannah Olsen

I have gone here many times and always had a good experience. Today I took my brand new car in for its first wash and while going through the wash I heard something strange at the back window. Once I got home I noticed that the back windshield wiper base had a part snapped off. This car is brand new. A regular car wash shouldn’t have broken this part. It does not stick out and has no wear or tear. Be careful coming here.

Elaine Smiley

Friendly service and a great wash!

Matthew Craig

Don't waste your time or money here

its a lark

Convenient! Love the vacuum stations!

Kevin H

Pretty good and well priced wash. I find it doesn't always get the nitty gritty off of my rims or back window on my truck. Super fast and free vacuums and mat cleaners.

Mike Franklin

The wash was really great and the building modern. Its in a great spot and I've been coming here happily for months! Plus the free vacs. and air are great! Staff usually is or at least used to be top notch but they have had alot of new people. The reason I am giving Metro one star is because the service was terrible!!!!! An attendant by the name of Victoria was very very rude. I dont know what was happening at the wash but she was very short with me and would cut me off before I could finish speaking. When I had asked to speak to management she told me very distastefully that none were available and she would resolve any problems. With great hesitation I asked if I could leave a message for the manager. I had done so once before. She jotted down a few words and sent me on my way BEFOR TAKING MY INFO. Stating she needed to go help someone else. When I had done this last time they got back to me within two days and were very professional. I dont know if she is new or what but I have yet to be contacted. I have been coming here for months and always had really great service. I really hope that the quality of this once great Business hasnt diminished. At this point I will not be going back after what has happen and it's sad when the once great quality of work and support has fallen so drastically.

Zachary Bowles

Canceled membership due to lack of consistency in washes, as well as workers. I have been told that the policy is at the users risk if you want the top brush run, due to having a roof rack. I have been told no not allowed to turn it on, I've had employees act as if they don't hear or understand me. When you pay to have the car washed that means the whole thing, if I wanted to get a touch free wash, that's what I'd go too, but I selected a touch wash to get the 20+ miles a day worth of bug guts off. Now I've had to seek a new wash that is in my route and is not a touchless.

karla kahm

Always a pleasant experience. Thanks.

Garett Palecek

Fast always clean. The monthly membership keeps my wheels looking fresh.

David Leue

Unfortunately I have to give it 1 star as they wouldn't let me through with a hitch on my car. Which is ridiculous as every other carwash I've been to has been able to accommodate a hitch and also cleaned my vehicle thoroughly.

Brad

Decent carwash with great monthly pricing.

Jordan Barrientos

I paid for the best car was and was not overly thrilled. Woman at the pay station was nice though.

Caley Watrous

I love this place and have been coming here for probably a year now. Everyone’s always friendly and super helpful. I love that the water is 80 recycled and all the wonderful vacuum options. Recently, I’ve noticed the vacuums aren’t as powerful as they used to be. I’ve recently noticed it’s been busier so maybe that’s it. I used to see employees out there all the time checking the vacuums and even had some ask me if mine we were working, I haven’t noticed that happening as much lately but I could have just missed it.

Jackie Akin

Best vacuums n great car wash deals.

Melissa Schonebaum

Absolutely love this car wash! Car is now squeaky clean inside and out. My niece loved the "unicorn poop". Also a big thanks to the maintenance manager Niko who helped me after I locked my keys in my car

Mary

Customer service was good, but the wash left dirt on my car and scratches all over my hood. I just purchased this car and am very dissappointed that I have paint damage now.

Diane Culp

This is an amazing car wash. It is well worth the price and not expensive at all. We have a Ford F-350 which sits high. This one accommodates our truck with no problem. You drive up on tracks that carry you through clear to the end! If there is a wait, it is short lived as you are all bumper to bumper going through. You can even get a monthly membership which is great particularly during the winter months. Try it, you will not regret it!!!

Arielle Pine

Favorite car wash just wish there were more locations. We had to cancel our membership since we moved closer to Aurora. Can you come to Washington next year please :p

Cheyenne Conlin

My car was still dirty after spending $15 on a car wash. Not only this but their brushes ripped my magnet off my car which I called back for 2 days asking if they could retrieve it in their off hours. All I was told was they couldn't find it, never received a call back or even an apology and I ended up having to buy a new one to replace it. Huge waste of money!

carol roberts

Great car wash. One of the fastest in town!

Jose Hernandez

Buy the monthly pass its worth it.

Debbie Asmus

You're always greeted with a smile from the pretty gal at the entrance. Superb facility, glad they're in my neighborhood

Unext 2K20

I went there Today and Tye did the most for my vehicle he removed the sticky stuff on it and was very professional I highly appreciate the service quality and I will most definitely keep coming back to this wash frequently I was very satisfied

Sonya G Bramlett

Satisfaction guaranteed! I washed my truck, vacuumed the inside and noticed the under carriage wasn't clean. Pulled thru again and they were happy to wash it again free of charge. I like that. Very organized in a fast paced and busy situation. Left with a clean ride. Recommend a visit.

Carl Williams

Always good service...great car wash

Jennifer Lindquist

Got the $18 wash and my car is still pretty dirty. It appears that the wax has been applied over dirt that was not completely cleaned off. Huge mistake coming here and will not be back.

Derrick P.

Two words. The Best.

Steve D

Had a terrible experience with one of the workers. Don't know his name but he was a bald older guy. I was vacuuming leaves off the car and he accused me of vacuuming water. Are you serious? He was rude and unprofessional. I was a monthly …

Emily Parker

Great car wash. The monthly pass is legit, and makes it easy to come back time and time again. The free vacuums are awesome too. Occasionally, the wash doesn't do quite a good enough job, but just head through again and you're set. Friendly staff, great prices.

Tina Corina

Compared to other car washes, this one is the best in all aspects! The bow ties and smiley face signs make my night. If you ever have an issue or need assistance, Tye is WONDERFUL! I had issues with the way my car was drying and he knew it was because of the drying agent. He is very friendly and knowledgeable of the wash. I am definitely a happy customer and very pleased with my visits here.

June Gibbons

The staff is great, but their "rain repellent" solution does not work. I spent $18 on a car wash and the very next day my car is covered in rain drop stains. I won't buy another expensive car wash here - just stick with the basic.

Kim Mosley

Always a smile as you take your car through. This is definitely worth the monthly payment. The property is well maintained and everything you need to keep your car clean. **2 Thumbs up

Waughly Waugh

I've been a customer for well over a year and up until now I've been pleased. However, twice recently the tire gloss and shine was not performed or applied. I purchase the Works Wash Unlimited which is to include this. I have tried numerous times to contact Metro Express regarding my displeasure and receive no response.

Marlaina O’Bryan

The staff is friendly and they keep up on the maintenance of the car wash! I come here often and love the location.

Uncle Stoner

The price is a little high but worth it if you live in Centennial Colorado or near its deftly worth buy a monthly pass.

robert street

Free vacuuming and air. Car wash is the best in the USA right now.

Jesse P Juarez

my car is happy to be washed at least once a week. I definitely recommend purchasing the monthly plan. it pays for itself after two washes. sometimes I'll go twice a week.

Drunken Tennos

Great wash. Staff is friendly and quick. Maintenance guys are great and helpful

Tyler Lambert

Friendly staff, affordable prices and great service!

Joey Primus

This gets my car so squeaky clean! Staff is so nice too. And helpful. And if you go early enough in the morning you get early bird pricing. Like $7 for an excellent car wash.

Cody Shannon

Very clean car wash, ran very well. Everyone was courteous and had quality customer service! Best wash in town hands down!

L S

Awesome place. I have the basic membership and it’s worth every penny. Staff goes out of their way to give a smile & wave when you arrive. Their equipment is always working & they appreciate your business here.

Bryce Parsons

Usually this carwash was very busy. As I was approaching the lines to enter the car wash, after waiting for awhile, an employee stopped me to let a car in front of me that didn't even wait at all. Then he continued to stand in front of my …

Deb Carey

What a great concept for a business! I've been a member for two years. My car always looks it's best and it is so easy to keep it looking great! I appreciate not having to expend a lot of time and expense!!

Marc Jasper

When you treat a person poorly, you treat an entire community poorly. Shame shame

Andrew Diaz

Wow car was crazy dirty and came out very clean and even the rims were clean. But the guy in the front trys to sell you more washes. Do we really need that.

V S C

I live in Cheyenne, but we don't have any good car washes here. So, I go to Metro Express when I'm in Denver (which is pretty often). Not only is the car was exceptional, but you get personal attention and great customer service, too! It's a great value for the dollar!