We offer you the information of real people who consumed the services of Eco Express Car Wash - Thornton (Car Wash) in Colorado.
At this moment this business has a rating of 4.0 over 5 and this score is based on 192 reviews.
As you can read, it has an average rating is quite good, and it is founded on a very large number of reviews, so we can conclude that the score is quite faithful. If people have bothered to give their score when they've done well, is that it works.
You know that we do not usually bother to write opinions when these are positive and we usually do it only if we have had a problem or issue...
This Car Wash belongs to the category of Car wash.
Awesome Monthly Pass and Great Pricing, I Definitely Recommend!!
Having a mini van with kids I find the car wash with free vacuums because I truly need the vacuums and the wash is pretty much a bonus. I had to pull up to 3 different spots because none of the vacuums we're working. I had a worker come unclog the first. The second has no suction and finally the 3rd one did. The worker saw this and offered no assistance. It's affordable but I won't return.
Love the monthly passes!
The 2$ wash comes through on hard times. The vacuums are the best and the vending machine is always stocked!
They have a bugging removing spary
Awesome place. Great Car Wash and customer service.
The exterior of my car was still dirty
It's not much of a car wash when you have to go home and finish the job. Don't buy the Groupon.
Best car wash ever!!!!
Don’t answer phones. Rude ‘Punk-unclean-smelly” employees. If you want to call, they don’t answer! Denver & Thornton locale do not even have a voice message. Access code WTH? Go elsewhere, imho, they suck at customer Service and the wash is even worst!
I have a monthly pass. You can't beat the price. My truck is always clean. The employees are very helpful. I had a windshield replaced and they were very kind when appling the new sticker. Definitely recommend.
Great monthly packages available. Conveniently located near I-25 & 84th Ave.
I would give five stars if they could get cars in and out more quickly. They need to engineer their car washing process for efficiency.
Nice car wash good prices
Decent value (I have a $25 per month, unlimited wash membership). Great wash, great vacuums, car mat washer (free & wonderful - a must have during slushy, dirty winter road season!). Only criticism I have will be constructive: The automatic dryer at the end of the wash cycle leaves much to be desired. Would like to see it work much better (leaves a ton of water on vehicle after drying cycle), and would like to see the drying cycle last at least twice as long. Use this wash at least twice a week though. Great, helpful, fast, friendly staff. Definitely recommend!
Good customer service
Great as always.
It's wonderful to have high pressure vacumes to clear away the pet hair.
The wash does a pretty good job on my car. I love the free vacuums and mat cleaner. Also spoke to the manager Cecilia and she was very helpful on guiding me while paying at the machines and let me know their monthly pass prices. Will buy one for sure. Friendly staff and environment. Definitely will come again.
My roommate and I went there with my roommate's truck.... we aren't happy with them that they didn't do their job... He paid $25 dollars and didn't do their job all done... some are missing and not DONE!
Wow, thanks guys. My suv was caked with mud. These guys are masters. My car looked great
If you have an hour or two to kill and you need a car wash just come here. Still had to pay full price.
To little people service
Later hours would be awesome!
Great overall experience every time
Super fast
Resolved my issue after leaving feedback. Thanks for listening. Was a great service when I was in the area.
We don't have to pay every time we get our car cleaned we pay by the month and it is not expensive it is a good price. When we get our car cleaned we don't have to pay we have a sticker on our window
Great car wash. They just need to work as a team an not stand around all the time an not care about their customers. They have a few hard worker's who care about there customers an there cars getting out on time because they know there customers have places to be and things to take care of. Just never go on the weekend worse thing to do. If you wanna sit an wait around all day for them to get to your car.
I paid for the $25 option, the xtreme Shine Plus. Overall, the attention to any kind of detail was not there. There were very large missed spots on the vinal/plastic areas. In others, there was so much "armer all type" product that there were almost pools. In the spots where they didn't get to so well, they got it spattered everywhere so there it's all splotchy looking now. Basically, I paid $25 and now i'm going to have to go through and do it all myself so that it does not look worse than it was when I took it to them. I don't believe i'm expecting too much, I just wanted something adequate. Not splotchy with large areas missed completely. Very poor, poor job. I do not recommend and will not go back. Unfortunate because I live very close.
Very good wash and friendly staff.
Closed for summer. Open for previous and next winter, but closed for summertime.... a car wash. OK, got it. Closed... stop charging the monthly membership fee!!! I don't need to pay $40 a month for a service u aren't providing!!!
Some vacs don't woke but great otherwise
Handy but pricey. Wash didn't get the bugs off.
Awesome car wash where you can pay from $12 to $25 per month to get 1 car wash a day. Many of the wash packages hit your under carriage so you don’t have to worry about salt during winter destroying your car. I love this place!
This is the best car wash and a great value. For 19.95 you can take your car through as many times in a month as you want, for just a bit more per month you get the premium wash every time. Vacuum is self service but there are plenty of them and they work well. There is also a unit that washes your floor mats.
Great car wash.
I have been going here for well over a year, always excellent service and they always take fantastic care of your car. We bought a Cadillac from the police autction one time, took it here because it looked like crap, paid $700 for the car. They did such a fantastic job after a $150 detail including an extra fee to repair sun dammage on the hood and trunk we sold that car for $3,900. I would NEVER take any of my cars anywhere else. No one can touch there prices or quality of work. Thanks xtreme clean.
Did the $9 under car wash and was impressed with the outcome. ill be back
I love this place!!!
Cant beat there prices
Used this place many times. Last wash with them truck came out of the wash covered in pollen pods asked the go through again or get a rinse. They refused to accommodate at all unless I bought another wash. Poor customer service. I'm not going back with my personal or company vehicles...
Been a long time auto pay customer and debit card was stolen explained that to the employee helping us at the window but would of liked to had seen some customer appreciation but since cars where behind I didn’t wanna make things worse so I just paid but knowingly it would be the last 5 I spend here. #ONTOTHENEXT
The work is terrible. There was absolutely no attention to any details. We had to point out things for almost an hour of what wasn't done and we only got a "its not guaranteed" from the manager. We will absolutely not be going back.
Great experience!
Best unlimited wash deal around. The system does a great job on our 4runner and Subaru. The vacuums always have great pressure.
I redeemed a 3 punch card today at the car wash. There was a huge line, and they were very disorganized. That aside, I spoke to the owner who suggested a Mexican restaurant to eat at during my wait. So, I went down the block, came back 45 minutes later, and found that my car was parked in an adjacent lot, unlocked with the keys in it, and not washed well at all. There were several areas of the car that had visible dirt (not dust, dirt). When I pointed this out, he found the responsible employee, who "cleaned" it more (with dry cloth). Still not clean. Then, I talked briefly with the employee who gave some excuses about how the machine didn't wash it well (which is actually true, I saw other cars coming out of the machine wash that had several dirty spots). I spoke to the owner again who did not fix the problem. My car was not clean. He didn't charge me for the "wash" and I wasted over an hour. I have three more "washes" that I've paid for, and have no intention of returning. There are MANY alternatives that do a better job at the same cost. (FYI, this is for the car wash on Alameda.)
Good place to get a good quick car wash!
Very helpful staff. And cheap wash/vac mom
Good deals if you buy monthly
The car wash is at the bottom of a hill where the speed limit drops from 35 to 30 with no visible sign. Today they are allowing the Thornton Police Department to use their car wash lot for a speed trap. They have police in yellow traffic vests standing hidden around a corner pointing speed radars at cars while police in motorcycles pull cars over. They are also searching cars by using manipulative tactics to have you open your car door. I previously loved this car wash. I will not support them after knowing they’re apart of these abusive and manipulative tactics by the police.
Clean cars ALWAYS. Good deals
Cheap prices for monthly passes
Going to this place is useless. My car didn't get clean, they have a poor customer service. I told one of the worker their that I wasted my money because my car didn't get clean at all, he said, " Pretty much". Meanwhile, Their car was scratched all over my car.
Worst expirence I have ever had. Zero stars!! I bought seats for my car decided to get them cleaned before I installed them into my car. I paid to get them cleaned and they wanted me to leave them overnight to dry. Well it had rained all night. When I went to go pick them up the next day I got there and was not acknowledgedwhen I drove up even though there were multiple employees. Then I saw one of my seats on the drenched picnic table when I finally got someone's attention I asked if they forgot that seat section. He picked it up and laughed as water started pouring out of my new seats!! The other seated were underneath a canopy but None of the seats were dry. Which is why he wanted me to leave them over night. I talked to the manager and he still wants me to pay full price!! When i talked to the manager and explained they were wet he said they still cleaned them so i still need to pay i said they were new and he said "they must not be that new otherwise you wouldnt of needed them cleaned". What a bunch of crooks. They do not!! Deserve to be in business.. three soaked seats and have to wait for them to dry in order to install.
I love this place. Easy to use a fast.
I usually go here and it’s great however this time the vacuum head must have been loose and it popped off and scratched my stereo screen. When I went to an employee that was at the vending and asked if they had anything that could buff it out or some type of scratch repair her snappy attitude and quick response threw me back quite a bit! She quickly responded “you’re the one who vacuumed it so it’s not our responsibility.” HA! I wasn’t blaming I was asking for help. Then when I asked what the managers name was so I could call in to complain about this individual again, rude response of “her name is xxx, she’s right there, she’s not going to help you either.” I told her I would contact her later as she was operating the actual car wash. I returned to my car and finished cleaning it. I think I found something to fix it or if anyone has any solutions please message me. I’ll NEVER come back just based on how rude that employee was. I’m not blaming anyone but the vacuum nozzle and that’s not their fault either. I simply wanted help. I even asked if they had a detailing team that might be able to help. Again, her response was “no, not our fault”.
Great for a splish splash or full service car wash.
Poor customer service
Does a really great job, very clean Great monthly prices.
Prices are better than advertised online.
My car isn't in the best shape, causing me to be turned down by some more stuck up car washes. These guys actually accept my car (which shouldn't be an issue because my car is perfectly safe in car washes) Staff is incredibly friendly. There was one veteran working that initiated a very friendly conversation about tattoos with me the day I visited. He made me smile.
I had great service one early Saturday, and the next early Saturday, the 17th I didn't. Car still got super clean for 5 bucks
Had the worst expirence here. When I got there absolutely no one greeted me even though there were at leat 6 employees standing around doing nothing. It was my first time and will be my last. I do not recommend this place to anyone.. after they washed my car I ended up going else where anyways. DON'T WASTE YOUR TIME HERE!!
Greetings, Good strong vacuums to clean out car floors. Happy trails
Well first of all don't ever subscribe to their monthly car wash as you will play hell trying to cancel it. Tried to go on their office and no one there so emailed them to stop this , they charged me again. No response from the email ..nothing finally just talked the bank and had them refund my money and block them.. the car wash is sub par as well ..many better choices in the area.
I usually dont write reviews but this time I will. I went there for the first time today and well, after buying the ultimate wash for 15 bucks I was hoping for a better wash. Its horrible, the little girl directing cars in didn't enter which wash I wanted, so as far as I know I just got the cheapest wash. There wash soap left all over my vehicle le. The vacuums barely lifted the little bit of dirt on my floor mats. The under carriage wash is a joke. The dryers barely dried my windows. My advise DONT USE THIS WASH. There are better drive thru washes for less money. I would have given less than 1 star if I could. HUGE waste of money. I will never use this car wash again!!!!!
Cheap price for a great effortless wash.
THIS PLACE DOESNT DISPLAY THAT THEY DONT DO ANYTHING-OTHER THAN TO WASH YOUR VEHICLE!!! NO SERVICE WHAT SO EVER, I AM USED TO PAY FOR A FULL SERVICE CAR WASH! IT IS RIDICULOUS TO PAY $15.00 FOR AN OUTSIDE WASH!!!!! PATHETIC SERVICE NO MANAGER ON DUTY IT IS A RIP OFF!!!!!
Great car wash friendly staff and the general manager is incredible. Very helpful and the memberships are affordable and totally worth it. This is my favorite car wash
The worst car wash service in town I'm only going to suggest that you save your time and money for another car wash in the area. Expensive, rude and all the pot smokers teenagers they work there are the worst.
This is really short car wash for $15! Don't clean tires and air blowing dry. If your Uber or Lift I don't recommend here. Go some where else that does better job.
They have cheap monthly washes but you can't use it for lyft or uber. They don't tell you till after you buy it. Go to car wash express they have better equipment.
My car was damaged at the Thornton location at first i was displeased with the manager at the location..but after receiving a call from the GM i am pleased to say it been worked out and i would give 5 stars if not for the first manager
Spent 15$ (top cost) ..First time going to this car wash and it did not clean the back end of my truck. The dryer at the end left a lot if water on my truck Won't go there again!
I miss the old car wash. After it’s been renewed I finally went in today for the first time and unfortunately the last. The outside did get clean but most of the mosquitoes were still on my bumper and windshield and the worst was my front license plate got bent. I do not mind doing the vacuuming but I do mind having things damaged in my vehicle.
This car wash is the best in town! Great wash, free vacuums, and super clean. Staff is always helpful!
Love this car wash, always friendly staff! Pretty decent prices! I'm a regular here
I used the car wash but it didn't wash the back of my SUV. I will never use this car wash again it's a waste of money.
Is not touch free
I took my car to this car wash in the morning and left it there for them to work on. They called me when it was ready to be picked up. My first impression was wow! My car looked better than the day I bought it. I highly recommend this place for any type of washing and/or detailing.
We bought groupon deals for this establishment for the ultimate cleaning, inside and out for both of our vehicles. Both times, we had to ask them to vacuum areas that were missed and excess wax wasn't removed from around the gas tank and doors. Also, just had our windows tinted and left tape on the window roll down button and specifically asked the manager to be sure the windows were not rolled down. Upon pick up, both windows were rolled down. Fast work = missing important details. Would not take my vehicle back.
Free vacuum free Matt cleaners
The staff is always friendly and willing to help. The car wash prices are great. I love the price for the membership. The free vacuums and floor mat cleaner are a great bonus to this already amazing place.
Quick and easy process and my car looked great after, bought the monthly pass cause of all the good reviews about it!
If I could give 0 stars I would. These people are terrible. The owner of this car wash also owns the one on W. Alameda. These idiots put acid on my custom exhaust and on my $12k wheels and ruined them both. After the damage was done, the guy looked at me, gave me the business card to the owner and said, "Sorry". I called the owner and left messages and finally I got a hold of his 'manager', and I told him about what happened and scheduled a time for them to look at the damage to my car. I met the manager, Cliff, at the location where it happened (at 8431 Grant St.) and he admitted there was damage to my car, but none of their employees admitted to putting acid on the car. Conveniently, the employee that was responsible was not there to point the finger at and have him speak for himself. This jerk gets in my face and starts cursing and acting like I should be "a lot more angry than I was". They acted like I was trying to pull a scam on them or something. The fact is their employee caused about $8000 damage to my car and I just wanted it fixed. (refinishing of the wheels was about $3000, replacement exhaust was $4000, trim around the exhaust was ruined from the acid so that was about $500, and the rest was shipping) So, after many emails and phone calls later they agree they will file a claim on their liability insurance and let the insurance company figure it out. Then all the sudden they have a sudden change of heart and refuse to file a claim and that I "needed to file a claim with MY insurance". It was clear at this point they were unwilling to take ANY responsibility for the actions of THEIR employees. I didn't know that acid would damage my wheels and exhaust. But thats not MY JOB to know these things. They wash and detail cars EVERYDAY so I 'thought' I could trust people who do this for a living. I was wrong. DO YOURSELVES A FAVOR AND NEVER EVER GO TO ANY OF THESE CAR WASHES. THEY ARE CROOKED, GREEDY, AND SELFISH. They do not give a s*** if they damage your car. I ended up filing a claim with my own insurance. I hope that my insurance company went after them and got at least some of their money back, but my guess would be no since I never received reimbursement for my deductible. And by the way, if you read the other reviews, you will see the owner, Jay Gleeson, reviewing his own car wash. What a jerk.
Top notch service and quality. After a well deserved wash they informed about a month to month membership. Jumped at the chance and my car looks great!!!
So nice
Good services, good quality car wash but sometimes especially in the morning they need more staffs not just 1 person, I assume they have at least 2 but they are not always active. Anyways, I have 4 cars on monthly unlimited car wash here and I really like this place.
It was a spiritual experience complete with a riveting light show and attentive staff, not to mention superb cleaning. I would recommend listening to “The Man Who Sold the World” by David Bowie.
Great service! Love how this gets my car clean. Only $38 for a monthly pass. This place is awesome.
Excellent service
Always an amazing place to get your vehicle washed! Never have had a problem here and Tyler is always a friendly person to see and talk to when your there. A+ for me!
About as good as you can get per dollar for a hands free car wash. Didn't get all the bugs off but my car saw a 2000 mile road trip before that so I can forgive them for that and do a little scrubbing myself.
Good detailing, always satisfied
Great price! Free vacuums.
Love the free vacuums... my car always looks great after a wash!
Nice and fast
Really good service!
The wash is fun fast n works great! Great price!
Professionals assist you always!
Quick, vaccum,satisfied
Great service
Staff here is always exceptional!
2nd time I have used this place and Cliff the owner always comes through. I left the truck next door for some service and the people at extreme picked it up afterwards and did exactly what I asked for. Thank you guys.
This would be 5 stars but they like to close random days. They were closed 2/22/19 a Friday and I can only imagine it was because it was cloudy. It was closed 2/23/13, Saturday, because it snowed the night before. This has happened numerous times in the past too. Also 7am open???? That's a suggestion it seems like. I'd get there just after 7 and their still.....you guessed it. CLOSED! I'll be canceling my membership whenever they decide to open again. I wonder if I can get some money back since they close randomly.
Staff here is wonderful! Best customer service I have received anywhere in quite some time. Great value for the money as well. 1 car wash a day for under 20 bucks! Free vacuums as well.
Great neighborhood car wash! I especially like the early bird discount!
So far its pretty good. Sometimes the wash goes down but its up and running pretty quick.
Very nice there
My car is clean all the time thanks to their membership. Very well ran place, clean and actually cleans my car automatically !
New owners and staff. They are friendly and easy to talk to. They even have free vacuums. Their top wash is only $15 but its the best wash my car has ever had from a hands free service. Ive never had an issue in the 3 months ive washed with Eco Express. They even have a $20 membership for the whole month, which i jumped on. Thank you guys so much for being so friendly, helpful & professional.
Waited today for almost 2 hours. While I saw people behind me get through in an hour. Poor organization of order of cars getting done.
Great car wash
Have tried their monthly plan car does not get clean management never knows what's going on and they don't care their kids I will not go there again some of the people that got working there they should fire but I found out that the owner which they won't tell you who he is trying to sell the place
Love this place
Tyler is a great person to get advice or any information about the car wash in general!! Very helpful and friendly people.
Gets my car cleaner then the rest. Plus the membership is well worth it. I use it every chance I get. Best vacuums, the car mat cleaner is awesome and they have a pretty amazing price on everything.
Good wash not great. Gets most of the dirt off. I wouldn't bring a new or luxury here.
Awesome Stuff
It's a great place, very busy. I will be glad when all the road work is completed. Bc it is causing some contesting of traffic. Free vaccum before or after a wash. They have vending machines that hold essential car care products.
A disaster. Thought we would get a carwash. Drove in to vacuum area- several people there all ignored us. Went inside and they said to drive around to entrance which we did. Waited a few minutes and a young guy came out and asked us which wash we wanted- little explanation of washes.. We decided on $19 wash. It took several tries for guy to start wash. Went through wash which looked dirty and broken- it nearly took off our mirror.. While in wash looked at ticket and he had charged me $25 ! Came out of wash and went inside. About 6 kids all talking loudly around register- they broke up and I asked cashier why we were over charged. She starting looking for guy who sold us wash. I gave up and said I just wanted basic wash for $3 (printed on ticket). She said no, it really costs $8. Exasperated and feeling ripped off I gave her $3 told her they were deceptive and left. This wash should not be in business.
Car wash experience that's incredible...all their new techniques...I like it's Eco friendly... love the employees
I usually never take the time to write a review and I know that is horrible; but I am so satisfied with this car wash and couldn't find an email to write the owner but I want to put it out there that the VALUE can not be beat. We took our limo to Anthony's splash and dash and they charged us $50 for a hand car wash for a limo..which understandably is a big job; but Extreme Clean car wash offers unlimited car wash's for $40 per month so I have all my limos and personal cars set up with them, even the pay as you go car wash's are great and you almost get a full detail everytime as they vaccuum, armor all and clean your rims and tires! The staff is ALWAYS friendly, super efficient and fast. You can not find a better deal than this. Thank you!!
It’s great!!!!
Worst car wash I've EVER been to! Paid $15 to have my car cleaned and had to have them clean it again & STILL not even close to being cleaned! I'll NEVER bring my car back to this place! Wish I knew how to post pictures to show how bad of a job they did!
Quick
5 bucks for a quick scrub. Helpful staff.