Reviews of Russell Fischer Car Care - San Clemente (Car Wash)

Caleb Dunham

First off the staff is very good. They serve very well and also know what they are doing. I got my 2017 C300 washed there quite a few times and they have done well. I wanna say 2-3 times it came back with some spots on the exterior. The gentleman who I talked to very quickly took care of it and had a great attitude. Had to find people like that who care. The reason for a four star and not a five is that anywhere from the 24.99$ to 50.00$ priced car wash not to much different between the washes. And I would never wanna send a high value car through the car wash due to the fact it can scratch the exterior paint. So just be careful.

b kopelman

Not only are they way over priced, they did a shitty job for $25. My passenger door window on my new car has a 2 inch scratch and a ding in the glass..I drive for Uber and honestly they did not do a good enough job for what is expected of me! You know what they say.. if you want it done right do it yourself! They don't employ any english speaking people and of course the guy played stupid about my window...so thanks for messing up my car!

Nur

They do a great job!

Peter F. Elespuru

RF has permanently lost a 5 year customer with 4 vehicles. This was the result of the attitude of a newer lead person that refuse to consider a $55 redo. I wanted the job done right on the inside of my vehicle. Even though I explained my previous loyalty and first time complaint, this person was rude and tried to up sell services as his only option. There are many more care centers that would like the business.

Jacob McKinney

Fast and great service, just be warned business really picks up on the weekends. On Saturday or Sunday i would come early.

Chris Reis

Good service. Friendly people. A little pricey.

Thomas Cunningham

Paid extra for an interior cleaning which was a complete waste of money. I won't waste my time going there again. Over priced and no attention to detail.

27200my

Bad customer service

Stevie Kitner

Russell Fishers Car Wash is THE BEST CAR WASH in South Orange County hands down. Awesome Service, Great Management, Clean Facility with the best gift store inside. Thanks guys for doing such a great job on my car...I never looked sooooo good! Special Thanks to Ivan, Omar and the cutie who writes up the tickets for always going above and beyond, I approximate you!!! Thanks to Omar and Iva

Michael Hossman

I'm not even from here I'm from Connecticut just driving through got a basic outside wash and the attention to detail is mind blowing!!!!! Great job

Nicholas Roberts

Every time I come here I've been slightly disappointed by the service. There are always very obvious hard to miss spots right after the wash. Which could be since I only get the standard wash. However, paying that much for a car wash you would think even the standard wash would be a little better. They do have a nice oil change plus car wash, which is what keeps me coming back.

T Mike

Outstanding service. My vehicle was incredibly clean and the people who work there were actually really nice and talkative. I went while it was really busy but the wait was acceptable especially considering the job they did. It's best to go in the mornings or just after lunch when it's slowest. Highly recommended.

Nate Wright

Nice service, always looks good after a wash there.

Samir Abujudeh

Not very good

Juanita Belardes

Great friendly service from the start .. the guy who dried my car did an awesome job it would get 5 stars but the cashier forgot to take my coupon off even tho I handed it to him at transaction. .. I called and the man was super nice and said he would honor next time I come in .

Jamie Regalia

I recently had my car washed (Supreme Spray Wax $39.99) and found that the service was left much to be desired in regards to overall satisfaction. All that I received was the standard wash, as they completely skipped the spray wax section (my car never once was placed where this takes place). Yes my car was cleaned, but they would have accomplished this with the simple wash job. BEWARE: You might not get what you paid for. Some of the workers seem a little shady, especially the ones finishing your car. They are eager to finish and go onto the next car, as they EXPECT tips at the end. What this leads to is them hurrying through the finer details of finishing the carwash e.g. tire dressing, interior dressing, car sent (they did not add any) SPRAY WAX (was not done and it was what I paid for)!!! Seeks elsewhere for any additional services required, otherwise for a simple exterior wash...sure. Ultimately will not go to again. Have had better experiences in the past; however, the current management is not supervising the employees well enough to ensure that everything is being completed!!!

Kjeld Jensen

I have been a gold member for more than a year and last time I turned my car into a wash I was highly recommend the signature wash as it would keep my car clean much longer. After less than one week my car looked extremely dirty as it just collected all dust and much worse than when I have my gold wash at a lower cost. Went back to the car wash and was rest assured from an employee, who take your order that they stood behind the car car wash and would give me a new car wash free of charge. I just went back today and was then told that the employee was fired. I then explained the situation to Manager on site, who apologized the situation. Anyway, to my unpleasant surprise he asked me to pay for a new wash and said there was no way he could help - great and thanks

Sam Forbush

$30 car wash? And they didn't even vacuum. I had to take it back and just do it myself cause no one was "available". Worst car wash service ever.

Shelli La Plante

Are you kidding me? I went there yesterday to get my car washed. It’s been a few months since I’d been there, washing it myself .. They charge $24.99 for a basic wash!!! And when my car was “finished”, the front seat floor mats were dirty and the carpet was dirty underneath them so they had to vacuum it (again)!! Not doing that again!

Chel Pelletier

Disappointing $50 car wash. I’m giving them a two because they are fast, but interior vacuum and wipe down - bad, still outside dry grass on mats, they missed many places on the wipedown. Windows streaked. They tried to talk me into a complete detail- the rims are dirty - etc.

N Kennedy

Awesome service

Mark Pegram

Little pricey for someone who gets his cars washed weekly, exceptional staff though and conveinent location.

Angie Memdez

Is not woth the money. The worse service ever

Trent

I waited for over 30 minutes, while sitting and watching water dry on my car. I was very dissatisfied with the service and for 30$ expected I would at least leave with a clean windshield but apparently that's asking too much.

Nicholas Anderson

Had my truck clay bar wax done. And detailed. The chrome running boards are still foggy or grime coated. The finisher stated that's not inluded. The guy who sold the detail to me stated everything outside and seats, dash, Windows and floor mats inside was included.

James Lowe

One of the few places that can steam clean the engine compartment.

Pat Kornychuk

I had a great experience! My car came out clean and shiny, windows perfect, I'm very happy!

Frank A

The car wash staff are always helpful!!

Max Schwede

Drive in the front - they get weird when you drive in the wrong way lol

Bob Vigneau

Changed the price. Charged more rehab authorized. "Manager" said he didn't care what i was told. Won't give receipt.

jennifer Hernandez

(Translated by Google) Excellent! (Original) Exelente!

George LaFountaine

I've been a customer for 30 years and recently noticed my receipt says I have 9 car washes toward a free wash, but the next time my car's washed I have 6 towards a free wash. How come?

Matt Tellam

never again !!!!!!!!!!!!!!!!!!!!!!

Franklin A

First place I've seen that use compressed air to dry water around the door jambs, body panel gaps, window sills, etc.

Joni Rogers

What a Terrible car wash I received today. It was a $20 dollar car wash and tip and the entire lower part/sides of my car is Dirty, the front lower bumper Dirty, the hood Dirty.v Thinkingsomeone DOESN'T like to bend over to clean or dry. Costco car wash is better and a fraction of the price! I will NEVER go there again. They need to slow down and do a Good Job. I shouldn't have to walk my car to see if they cleaned it correctly!!

Chrissie Clausner

paid $70 for a wash, interior dressing + tires and a wax. they tried to tell me our car was finished after the wash, i asked about the wax and they drove the car to the side and handed the worker a spray bottle to wax the car. once we got in there was no interior dressing. my husband was so frustrated we just left. completely disappointed. we were 2nd in line this morning at 8 am.

Greg Carr

They stole garage door opener out of my car (I was between houses and renting, my landlord had address label on his opener)- I can only assume in an attempt to steal stuff from the garage/house. Car wash manager denied it and minimized. I advised landlord to not put address on new opener.

Brandon Byrnes

Been going here for the past 2 years and it is the best car wash with quality customer service every time. Won’t go anywhere else for a car wash.

William Young

***WARNING*** under new management! I received the worst car wash ever. To start it off I sent $26 bucks for a basic car wash. Only to get a dirty car. They left brown spots all over my car. When I requested them to wipe them off the guy tried to hustle me out of more money to basically get another wash. And did nothing to remove the spots from my car. And oh yeah also prepare to wait forever to get your car back. In short OVERPRICED and POOR SERVICE!

Greg Kampf

I'm a new customer (three visits) at the Huntington Beach location. On each occasion I was greeted professionally and the car wash was top-flight. The workers were fully attentive to exterior and interior detail. The business was clean and well maintained. The cashier informed me of the "text" specials and I have made use of them already. Great service with a high quality wash at a fair price.

John Catherwood

This place sucks. I used to go alot before it became RF and I used to get the best car wash. The guys inside the wash would do a great job and the guys outside got all the bugs and water spots off. Now the guys in the wash do about half the car, and the guys outside don't care at all. I have tried them 3 times in the last month and the guy calls me over and says it is done. It had dirt spots all over it, dead bugs on the front. The last time my car sat out in the sun for 10 minutes before anyone worked on it and when the guy said it was ready it had water spots all over the hood. I have complained to the managers everytime, they don't care either. DON'T TAKE YOUR CARE HERE IT IS A WASTE OF YOUR TIME AND MONEY.

Joe Martinez

I won't ever go there again I left my wallet on the counter while paying came back a couple minutes later for it and it was gone I know one of the employees took it

Josh Helling

Great one stop shop

Emily Elizabeth

Provides good car wash services however, every time I go, especially recently, I've been agressively talked into purchasing a more expensive car wash, usually DOUBLE the price of the one I say I want to purchase. I mean, good salesmanship sure, but there's a line that needs to be drawn at some point. Especially when I state that I don't have much money and I'm still pressured into purchasing a more expensive wash. Please give me a break, guys

Melanie Allan

Good job, just needed more seating

Danny Ramirez

I would give -5 stars if it were possible. You can stand at the window inside and watch the employees miss easy to reach spots on your car. Extremely careless. $25 for a basic wash should be a crime. Avoid this place at all costs

Jerry Coutts

My daughter brought her Saab in for a interior detail. The ignition switch is in between the front seats. The car drove in just fine. When they were done it would not start. They closed the doors and went home left her there with a car that wouldn't start. She had it towed home.. the tow truck driver verified that there was water all in the ignition switch it's been almost two weeks since. And the manager has the nerve to tell us she spilled coffee in it when she doesn't drink coffee and it drove in to the detail center just fine we have gotten the run around from all management.IF YOU LIKE YOUR CAR AND WANT IT DETAILED..MY SUGGESTION IS GO SOMEWHERE ELSE! SAVE YOURSELF THE HEADACHE! THEY ARE VERY UNPROFESSIONAL AND TAKE NO RESPONSIBILITY FOR THE DAMAGE THEY DO... My daughters repair bill is OVER $600.

Ryan Moore

My poor car needed some TLC and that's exactly what was given to it. Thank you for the perfect service and detail you guys/girls placed into your work! Keep it up!

Josiah Kratz

Awesome detail, fair price. Thanks.

death taxes

Beware of this car wash. If you are coming so San Clemente this summer take your business elsewhere. This is not a trustworthy establishment. Many people I know including myself and my girlfriend have had negative experiences here. Reports of paint damage, theft, and uninterested management have all been reported here and experienced by me personally. If anything happens to your car here, or if any of their untrustworthy staff steals or damages anything at all, you can not expect the management to help you out at all. The management is extremely disinterested in situations like this and has done absolutely nothing to help on top of being rude and disrespectful both in person and over the phone. This is not a place to give your business to and I have recommended everyone i know and my entire family to stay far away from this shady business. There is much better car washes not too far away. Most of their good reviews seem very fake and not from real paying customers. Just check their profiles of their one positive review and nothing else. I think you'll understand exactly what i mean after that. Don't be fooled by their "positive" reviews. I am a San Clemente local and there has been nothing but problems at this establishment.

Brandon Rigg

Very Friendly staff & good service. Connie & Wendy were super helpful :)

Lisa Balser

Very disappointed in service. They charge extra for larger vehicles yet continue to completely neglect the back row of my vehicle. The last 2 times I have been to this car wash, I have specifically asked to make sure they vaccuum the back and been assured they will do so only to find out they have not touched it.

Dani Hallman

Took my car here yesterday and I am very disappointed with how my car looks. I paid for the Gold wash and it was a waist of money. The out side had water spots and streaks all over it, they did not do the wax (which I specifically asked for) and there was bird poop on multiple spots on my car still. The inside was not detailed at all, they barely vaccumed and there was no air freshener put in my car. I've had my vehicle's done here before and it looked great but over the years the quality of work has gone down quite a bit which is unfortunate. Ill be taking my business elsewhere from now on. Only reason I give this shop a 2 star and not a zero is because staff is always very friendly.

Chelsie Johnson

Awesome place ! The staff I super friendly . The guy who greeted me Sean was very welcoming and outgoing , not to pushy just an all around friendly guy ! I will def keep returning . Robin

International Armor Corporation

I got a completely unsatisfactory result. The vacuuming was cursory at best, and the leather is not only still dusty, but has clear spots on it. The manager's only response was a rude and perfunctory, "Yeah, that's how we do it for $30."

949 Local

Their wash packages aren't cheap and they are constantly upselling, aggressively.

Jacob Cunningham

Russell Fischer is an overpriced car wash service center that just isn't worth the money. It's as simple as that. They have a wide variety of car washes that range all the way up to $200. Every time I've gone here, my car has always had spots left on it or just places that weren't cleaned thoroughly. Sure, they'll get a majority of the car cleaned but the amount of spots left around the car almost make you want to get another wash.

Scott Morse

It is great to have a car wash place conveniently located in San Clemente. But what a shame that they are not capable of cleaning the inside of a car or the spots on the top of the car even after I told them. I paid for diamond level cleaning but all the car mats still had stuff to be vacuumed and under the mats was not even touched, had to do it myself at home. I thought I was paying for a detail cleaning on the inside but all the low areas of the car still had dirt on them, which I had to clean myself. I have cleaned my car here 4 times (2 of them are asking me to give them another chance with a free wash and every time I tell them of the spots on my car top but I still have to do it myself) and it has come a conclusion that they are not capable of “cleaning with detail”. It is really a shame.

H Wolfer

BEWARE OF THIS CAR WASH. ALL THESE GOOD REVIEWS ARE FAKE . FAKE REVIEWS AND TERRIBLE MANAGEMENT. I called to report something stolen out of my car. I did not leave anything of value in the cabin of my car at all. I handed over my keys to the young employee with the Nevada license plate and the Subaru. He used those keys to open up my trunk and steal a Gucci belt that was even connected to the pants. This person not only went in my trunk ( a place thats not even supposed to be cleaned) but removed a belt from every ring in the pants. When I called the manager, he seemed very uninterested, never called back, and didn't even ask me what I lost, he only asked me my license plate and rushed me off the phone. The absolute disrespect and lack of authority in that establishment is repulsive. My entire family has gone there for years. Hundreds of thousands of dollars spent there. None of us will ever be returning and I will recommend everyone I know in San Clemente and the surrounding cities like Dana Point and San Juan to stay far away from this terrible car wash. If you do choose to go there in the future, and get something stolen by their staff full of highschool kids that steal and are from out of state, then don't expect the manager or anyone there to do anything about it. Like I said before, this wasn't a case of me making a silly mistake and leaving something in the place that they were cleaning, this was stolen straight out of my trunk. I handed the keys to the kid, and he used them to steal out of my car. Then when I called the manager he treated the whole situation like a joke and didn't even ask me what was taken. Terrible service. Terrible management. Terrible employees. And i don't know whats worse, an establishment that hired thieves, or the management that doesn't hold its staff accountable and does not try to help in any way. BEWARE OF THIS CAR WASH.

Anthony Ghiglia

Quite possibly the worst car wash in the world. There was so much soap and spots on my car when I got home that I had to wash the car myself before the soap and water hardened into my paint. New car, new paint...no excuses. Lesson learned.

Eric Likness

The best hand car wash around. Also got a quick oil change for a fair price!