Here we offer you the opinions of people like you who used the products and services of Foothill Car Wash And Detail (Car Wash) in California.
At this moment this business receives a score of 3.7 stars over 5 and the score has been based on 168 reviews.
As you can see it reaches an opinions average is really high, and it is founded on a high number of scores, so we can be pretty sure that the score is very reliable. If there are many people who bothered to give their opinion when they've done well, is that it works.
As you know, we don't usually bother to write evaluations when they are good and we usually do it only if we've had a problem or issue...
This Car Wash is classified in the category of Car wash.
Decent, straight forward, nothing terrible/nothing great car wash.
Too expensive!
You get what you pay for... They always do a good job. Service managers, cashiers, owners are all great to deal with. Sometimes the wait is long, but they need time to do it right. I wouldn't go anywhere else.
Unreliable...you never know if they're open or closed, I've gone there three times already and they were closed even though their published business hours says they're open, such a waste of time
They always do a good job
Best hand only carwash I have been to in the area. All workers do an awesome job cleaning, washing, or detailing cars
I just moved to the area and this place seemed the closest car wash to my new place. I was in a rush and ask how long it will take and it took exactly double the time I was informed it will. Very sloppy work. The glass was not even see-through. I mentioned that and the grumpy attendant tried to wipe (only) one window again but either the glass cleaning solution was diluted or his glass cleaning clothes was dirty. Seeing that kind of work and attitude is definitely a turn off.
Fast service
Excellent service with great attention to detail
FIRST TIME COMING HERE AND GREAT CUSTOMER SERVICE!!! MONSTER"213"
They spend the most time vacuuming and hand washing the cars, they are a little short staffed sometimes, sometimes only 1 person is cleaning instead of 2 but it's better than anywhere else.
Got a super wash and they didn't even clean my cup holder. Smh reviews was a lie!!!
Mixed feelings about this place! Cleaning job has been inconsistent.
Cheap car wash. Did a good job. I'm not picky.
It bit pricey but they do good job overall
Great car wash place
They do a good job on washing your car.
A new discovery for me my old car wash went automatic yuk! Stumbled on this one I had no coupon but as I explained it was my first time and a new discovery was given a coupon price and it was better to boot!
Good work. Pleasant employees.
Pleasant staff and wash was well done.
Good job at a fair price
Best car wash in town. It takes awhile on the weekends, but it's worth the wait.
Bought a Groupon for this place. Went for the first time. The guy tried to up sale us. Talking about new solvent solution cleaning to remove hard water stain. tried to explain the science behind what he was talking about but basically he was just going to blast the car harder with soap water. So I was like ok sure get the upgrade wash let see how good it is. And he said it came with a car air freshener. So they started working on the car. Once done. I lift the trunk to put my stuff back and it was still messy they didn't vacuum the trunk. And the car came out with more scratches and there were still dirt stain on the car. Told the guy who sold us this package and he took the car to finish the vacuum but nothing about the stain. Also didn't come with an air freshener. Told him about that and he said the package didn't include and I reminded him he said he would include that. Here is what he did got car cleaner soap and sprayed it under the get rug. I didn't want to say anything more and just left because the service was just real bad. I even upgraded the package. Which cost more than the Groupon. Never going there again.
Great staff, quick service, happy with the results -- recommend joining their monthly unlimited wash club to save $$.
Did a pretty good job for a decent price. Hand wash too
Always does a good job.
Great job with wax
Scratched my new car and then insisted I was lying and insulted me when I tried to make a complaint.
Worst experience I've ever had at any business. I paid over a 100 dollars for a detail and my car wasn't even fully cleaned on the inside. They didn't clean many obvious parts and when I showed them they were rude and very reluctant to help... I was disrespected and was apologized to by the lady at the cash register named Maria because she witnessed how rude the manager was to me. She and another gentlemen who helped get me setup where very understanding and kind but the so called manager is very rude and has no customer service skills whatsoever I waited close to 4 hours to have my car not fully vacuumed or cleaned in the cup holders and throughout many numerous places which I was told would be done with a detail. I literally had to start cleaning it myself. When I addressed the issue I was disrespected by the manager and when I asked for the owners information, he refused and said " I don't get paid for free." No apparently the manager gets paid to disrespect customers. The gentlemen running the place is extremely rude and literally set my keys down on my seat Asked me if I had time? Asked me how much I paid? Didn't even offer to fix the clear mistakes but instead asked me if I had time? Time for what? I said time for what and he set my keys on the seat and walked away and said I can't deal with customers like you! I honestly asked him a question and wanted my car fixed and he asked me if I had time? After over 3 hours I couldn't believe it! I will never go to this car wash again and if someone gets that manager sorry but the owner should not let people like that run his business into the ground. Hands down worst experience I have ever had at any business. Also this is my first bad comment of any business but I had to warn people don't get your car detailed here not worth the hassle.
For the price of this car wash, I'd like to think they would pay more attention to details. My windows had streaks on them, they forgot to shine up my tires and I'm missing my back floor mat. Did they take it or forget to put it back in after vaccuming? Will not be returning for services
Quick and thorough service, no rough treatment and decent prices (also student discounts on Mondays)
The worse car wash I've ever had and not just this one. When I realized this I was too far to turn around and complain if I noticed it after I got in the car while I was still there I would have complained and had it redone. It literally looked like they didn't vacuum the inside of my car at all there was debris dirt tiny rocks all on the sides of my chairs down by my feet around the mats it was horrible.
Great job, Great customer service.
Good work fair price
Fair to good job
They did an amazing job on my car. I will be coming back again!
Quick service, excellent job done.
A complete detail for $150 and they can't even hose down the bed of a truck? I can nitpick about other things, but that's too glaring. Especially waiting over 2-1/2 hours. Maybe some like this place, but not going back. There are too many places where you could go instead.
I paid $50 for a full wash and detail and they messed up so bad. they missed a bunch of spots they didn’t even clean the screen for the radio. The vacuum job is terrible. Still dirt on the side of my car. The car is not clear that’s for sure. I would not go here!! Never again
I like getting my truck washed the people are cool. However, they're closed entirely too much. They close if it's a cloud in the sky! They also close if rain is forecasted. I'm not understanding the decision making!
I have a new car. A Honda. Apparently the guys don't know how to open the hatch and grab it by the handle. They pulled up on the handle and pulled up on the backup camera. I can tell they knew they did it because the screws to the panel that access the camera was shiney and missing paint. The only thing ever done to my car was 2 oil changes. What bothers me is they just tried to hide it. It was dangling when I got home from the wash. He said he'd take care of me. He took care me alright. And the backup camera. Not cool guys. You need to slow down and pay attention to detail. I also saw a guy hanging on the door while driving into the track. I noticed small things when bringing it in before, so I watched how they work. They charge way too much to be breaking things.
They messed up the passenger seat mechanism!!! I had to wait till they fixed it. They're obviously rough on your vehicle. I guess I won't come back ever.
Review of GM-David. . Very unhelpful and rude. Refused to answer questions and explain things. Scratched interior console of car. Was accused of twisting things.
my car was super clean!
Great place to get your car washed
Took my car there a total of 5 times. I wanted to like this place, but just like most other car wash places, they are motivated by recommending high priced washes when you don't need it. The 1st time I asked which wash would clean the brake dust of the rims, and I was recommended an "add on" that was 5 or $6 more. Then I found out they would clean my rims with any wash. I gave them another chance, came back 4 more times. Sometimes the work was satisfactory and sometimes I had to ask them to get spots that was missed (the workers never look happy when I point it out). Then the 5th time, one of the managers said "sorry we can't take your car through the wash tunnel because it is lowered, you have to get it hand-washed". I said wait a sec the previous times it went through the car tunnel no problem. But he insisted they didn't really put it through, they just gave me complimentary hand-wash, which was an obvious lie because i watched my car through the tunnel all the other times. The hand-wash was more expensive, and I felt cheated. They lost a potential long-term customer
It's ok
Exterior detail was a little disappointing quality wise (paid for the top option), failed to vacuum the interior adequately (crumbs and simple stuff everywhere). Gave me a tough time when I asked them to vacuum the inside a second time. Misrepresented the details of their Groupon. Will not go again.
I have been this place twice already. I'm impressed by how quickly they get my car clean. Come on Wednesdays to save $2.
(Translated by Google) Fast service and convenient prices that if the cashier nothing friendly or good afternoon told me just took the ticket and told me the price. More smiles and kindness porfa.
lazy guys
I really wanted to like this place and it has been my go to spot in upland for the last year but within the last 2 months I have been so unhappy and I mention it as to not per say complain and they only give me excuses. As a paying package customer I was treated well and I tipped based on the work done which was always up to par for me on the interior. But I bought the Groupon and now I'm charged for the Suv, when never charged before and and I do not have a LARGE SUV, or I wouldn't mind paying an additional 3.00 but since I seem to get a Groupon rate it's like hit them with more to get our money back. So the Groupon I believe may have been the worst part of all this because it's like they forgot about all the customer service and treat me differently. I don't like change and I don't want to try and find another place but after these next 3 washes I will not be back again and they have lost my business. There is nothing like being treated like I am NOT WORTH the 3.00 savings when that's all I'm asking for and I am not rude or disrespectful and I am still treated like they could take me or leave me, so I'm gone!!
Very slow and always have to remind them how to dry!
They did a very good job
Ridiculous wait times, and then it's just a mediocre job...this second visit is my last!!!! Who has time for this? Doesn't help there's nothing to do in the neighborhood. For the price and time, you could have a personal service regularly clean your car while you are at home or work, which would take away the time annoyance!
The wash itself was horrible i brought my new car here since its handwash carwash but the amount of spots missed and the price was not fair at all . My car is still dirty inside and out . Floor couldve used more vaccum, they did not even wipe down my dashboard or cup holder , outside still had dirt on the side of my car and my headlight had dirty spot. I went with my friend and her car was also still dirty on the inside none of the inside was wiped or even touched.She also said it looked like they didnt vaccum . I now have to go look for another place to re wash my car . Although they are really nice people i will not be coming back due to the wash. Dont waste your money here .they will leave your car dirty . 2 stars due to service not cleaning .
Worst car wash I’ve ever been to! Bought the works wash $25.95 + $3.00 for an Avalanche. Exterior treatment was sloppy, residue left all over paint. Alloy wheels weren’t touched, we still black with dirt all over. Windows were done with a dirty towel, swirl marks all over, and floor mats weren’t cleaned. Will never recommend or come back!
not so clean, but fast
This place does a crappy job washing your car, save your money and do it yourself.
Nice area to sit as you wait for your car.
Never had a positive experience in the 2 times I have taken my cars there.
Worst place to go ,bad customer service , they don't open every day .. And they make your car dirty not clean .
(Translated by Google) Very good Carwash. Excellent service and quality
Always efficient and detail oriented!
Been coming here for 20+ years and have always had an exceptional car wash. I moved a few years ago to Rancho Cucamonga (a few cities away), tried a few car washes in that area but none have come close to the attention to detail at Fooothill Car Wash. I happily make the drive to my favorite spot a few times a month. 10 + stars!!!
hand car wash and deals on groupon
I have to say, I've been to few different car wash/detail spots, & Upland Car Wash is by far, The Best! Tenn, & Vanessa greet you with A Smile! You can tell they really Love working here. Customer Service showed by these two ladies is Amazing! This is the main reason why I keep returning. The crew outside is also Amazing, from the guy that writes you the ticket. He always remembers which wash I get. To the guys inside the tunnel soaping down the cars. Last but not least the guys working in the hot sun drying the cars off. They always compliment me on how nice my car is. I Love this place. I highly recommend Upland Car Wash for anyone looking for a Good place to take your car. Thanks Again
Great experience today was my first time and Desiree helped me and she was great. For sure I found my car wash spot!!!
Great servive
Didn't realize how expensive car washes are
They really take the time to make you happy and my car looked new again
Great hand wash for your car.
workers did a fair job.
This is a great place for a high quality detail. If you get anything more than a regular wash expect to be there a while since they do a very thorough job. Excellent
They even cleaned the inside of the cupholders.
Expensive car wash, owner does not accept coupons anymore, but the workers are very nice.
Very nice wash and wheel service
Terrible service and they scratch your car.
Great service
They are closed most of the time these days even when it’s not raining day!!!!! I am so shocked how they find an excuse to close immediately!! Me and my husband are paying at least 80$ a month to get unlimited car wash but basically every time when we come in different times we find them close! So frustrating we lose gas to get there every time. I will cut off my ownership, they are the worst ever.
great service here.
Fast, efficient and clean car, what more can you ask for?
Excellent work by the friendly staff.
We've been coming here for years and they've done a great job. But now on 2 occasions when they are busy the wash is very sloppy. Today they left marks on my hood and didn't clean the interior properly, left crumbs in the cupholders and didn't wipe the dash at all. It wasn't worth the money. Once is ok but now twice, not going back.
Had the "super wash" today, car looks fantastic, attention to detail was definitely there, look forward to coming back, if looking look for a thorough cleaning this is the place to get it
Friendly service. Car well detailed
Good service
Below average. There are far better local options for washing or detailing a car. Very long wait times when busy. My car didn't come properly clean, they broke part of my mirror and there is now a scratch in my door that I'm 99% sure wasn't there when I brought it in. The manager didn't seem willing to make it right. I won't be coming back.
Just got truck washed. None of the seats looked vacuumed, the floor barely vacuumed. Tar flecks from road still stuck on rear bed. Truck looks basically liked it was washed 2 weeks ago, not 5 minutes ago. I paid for the diamond wash and got the worst wash ever. Since it was near closing time, everybody ran away and left me hanging. I will NEVER come back. This place has steadily gone down hill.
The cashier is the best. She has a Great attitude. Very helpful.
Not the best of washes. It's more of an express wash rather than car wash & detailing. I paid almost $18.00 for a decent good car wash, however it appeared instead that I paid for a basix $7.00 car wash. My car was done in less that 15 minutes and dry shampoo spots were all over my windows.
My go-to car wash.
Thanks for putting up that nice flag
Always do a good job and the cashier Marlena is a doll and beautiful
Foothill car wash is by far the most detailed and thorough wash I've seen personally. The employees really do take their time to be thorough and attentive to details when washing your vehicle They really do know how to do their job. I'm always happy with the results I see. Kudos to the team here at foothill car wash.
Quick and they do a good job
Quality of service has dimensioned over the years, poor cleaning, missed areas not wiped clean.
Just had my seats shampooed this last Saturday. And the results were as if nothing was done. None of the markings of stains were gone, everything looked the same, what a rip off from this place.
Hard working crew. Best car wash in town!
They do a decent job.
Not a good place to get car washes. They missed spots outside and interior. Never again.