Reviews of Castrol Premium Lube Express (Car Wash)

Cynthia Gomez

Nice

Zoe Rabago

Great customer service. Mark is very attentive

Ms. Dolly Pagan

quick and fast service...

Mr J

Took my car to get washed and came out with scratched rims but according to them it was already there B.S! Both managers where very rude and according to them my fault.

Jeffry Johnston

Great service from a knowledgable group of guys. You get a free basic car wash with an oil change that you can upgrade if you want one of the premium services. I've also had my wiper blades replaced here. Prices are competitve. They've got your typical gift shop with greeting cards, air fresheners and beverages plus arcade games and a shoe shine guy. Been coming here on and off for over a decade and I'm never disappointed.

Mike Zison

Been coming here for years get my oil changed in the car wash highly recommend anybody needs service you guys are awesome

Sonia Quijada

Great Customer Service and fast oil change, you don't even have to leave the comfort of your car.

W K

Have had nothing, but great service from the gentlemen that work here .One that stands out is Mark. He was very polite , great customer service. I wouldn't go anywhere else.

Blas Cruz

They said they don't work on rotarys even though an oil change is they exact same process as a piston engine. Drain oil change oil filter replace oil plug and fill.

Paul Mercier

Have been using Grand Car Wash for my oil changes for many years now. Have always recieved GREAT service. They are on the high end of price, but they do give you a good car wash with the oil change... Kudos..

Jessica Ann Clements

Also know as Grand Car wash, best I've found.

evan hadjes

Perfect place to get your oil changed or any work done to your vehicle...quickest oil change around and done thoroughly by a great set of employees...it's everything you need all in one spot ..almost. don't forget the free car wash with oil change ..that alone is worth trying this place out

Bradley duarte

I've been coming here for years. Always had a great experience. They are a bit slow but it makes up for their work. Always friendly.

Edward Rivera

Theifs!!! My father has been comming to this car wash for years... I brought my car to get a oil change and car wash and had $17 bucks in the door. Once the car was vacuumed I was advised to drive it to the the bay's where they change the oil. When I drove it in and was about to exit my vehicle, I noticed the money was missing. I told the white shirted manager, and he basically dismissed my claim as if I was trying to get something for free. I told him " it was all tip money, not only for y'all but the guys who changed my oil!". Given I was gonna give all in tips, it's the principle that it was stolen. I don't recommend this place, and I'll never return! Lucky for them I'm a changed man, or I would defintly being seeing a judge on Tuesday.

Vince Martin

I took two Vehicles there today, 1 for a hand wax and 1 for a wash. When I got home I noticed that the vehicle that was supposed to be hand waxed didn't look or feel like it had been waxed at all and the other vehicle still had mud on the rocker panels. So we drove both vehicles back and I questioned the manager, Carlos, about the vehicle not being waxed and he said that it needed to be buffed out. I asked why they took my money if the wax wasn't going to do any good and he had no explanation and didn't offer to do anything he just shrugged his shoulders and that was it. So then I asked about he other vehicle that had mud on it and he said it needed to be steamed cleaned. Really? They could have taken it over to the pressure washer and removed it in a few seconds like I did myself when I got home but I've learned that Carlos really isn't interested in customer service or whether you're happy or not. Okay, there are other places to spend my money. My family and I have been loyal customers for decades and I use them for details, window tint, smog and oil changes. My parents recently had a problem after a car wash and they experienced the same poor customer service from Carlos before so it seems the quality is going downhill because he doesn't really care whether you're happy or not. He doesn't want to be bothered with it, so be it I'll go somewhere else.

Halfmoon Hill

Nice place to be. Try it out.

MIKE AGUILERA

Everyone here work hard love it

Richard Navarro

I love this place its like my van gets detailed every time I leave that place. not to mention those full body massage for 5min only 1doller$$

Joan Harp

Today's carwash was excellent, thank you

Eric Pivaroff

I get to the shop around opening time and get in and out with a wash in about the time it takes for a oil change only at other places. Good Job!

Liz dancer

They take so long to do cars, and scratch cars. Horrible service. Will never go back there again.

David Paul

Really a convenient place to get your oil changed also you get a free car wash with an oil change and when you do 10 oil changes you get one free

Gilbert Garcia

Fast service good prices

Maureen Marquez

Mark told me (a few minutes after I pulled my car up) that they likely don’t have a filter for my car (Volvo). He went to check on the parts and came back a couple of minutes later. Mark: Sorry, we don’t have your filter. Me: Okay, do you know when you’ll have it ordered? Mark: We only do orders once a month and we just got our order for the month so not for a while. Me: Are you kidding?! A month?! Mark: Yes, and our order department is closed today. What kind of customer service is this?! What kind of lame oil change place only orders once a month?

Jessica Justus

Ver expensive for just an oil change.

MrEKG123

I got the underside of my engine steam cleaned, and they did an amazing job. Great customer service, and make sure to get your shoes shined inside! I was reluctant at first, having had some shoddy jobs done, but this guy gave me the best shine of my life AND new laces for 12 bucks.

Roman Waisberg

Simply the best

Geri Lopez

This car wash had very poor service. The workers rushed too much and left my vehicle completely dirty. I shouldn't be able to wipe my finger across the side and get my finger covered in dirt. To top it off there were light scratches on my side door panels. When I waited to complain to the manager, he told me his car wash never scratches a car. his words "My Car wash is 100% scratch free, we use 100% cotton cloths" uh? you mean 100% microfiber!!?? The Manager was extremely rude and basically told me to get lost, I went home with $25 less, a dirty car, and scratches. Not Recommended at all!! Stay away from this place.

Charlotte Fromme

They do great work

J J

Car wash was half assed

Roman W

Professional service. Nice and clean place. All the staff very nice. They have it all in one place. Car Wash. Lube and oil center, smog check, transmission service, brakes, wiper blades and more. They offer a FREE CAR WASH with any service. Thank you, you are the best.

Oliver

Kind of expensive but good service.

Richard King

I've been two this store multiple times ,I have allways had a good experience and excellent customer service , it's a nice opption to receive a free car wash with their service of my vehicles , I wouldn't take my truck or wife's car anywhere else!!

Belinda Jenkins

Good prices and real customer service

Jeff Johnson

Sat for ten minutes behind some car in the bay. Nobody comes up. Nobody even working on the car, i eventually notice. I guess they are so rich they dont need new customers. Never be back.

Henry Palma

Excellent Customer Service with Irina Miller! She takes care of her clients offering nothing less than Excellent Service!

Betty Dorado

They're always very helpful super fast and efficient been coming for 5yrs now

Robert Ibarra

They looked at my whole car and recommended me what needed to be done. They just didnt try to shove things in my face and not show me anything. They gave me proof by showing the transmission oil had to be changed and the power steering was low. They are great and so is the car was

Lawrence cordova

Loved it don't even half to get off the car that's very nice. ..

William Gamble

I have taken my cars here for the past 2 smog inspections. very fast service and they do the job right. you even get a free car wash coupon after your visit here.

supersig140

Fast service. But it used to be better.

Nu Reign

Great car wash they take the time to do it right. We take our 2005 Dodge Durango and our 2017 Chevy Malibu there

Brichelle Wootton

I've been going here since I started driving and I have never had a problem. They have very quick service and are extremely friendly. I love the fact that you get a free car wash with your oil change and a $2 off coupon each time you come!