Reviews of Brentwood Hand Carwash (Car Wash)

Eric Fredlund

$29.00 I can live with if done right. Done with my car, and I pointed out marks on windows and trim from sprinkler water. Said I would have to pay more to get that done, and directed me to the booth where u pay. Really? Stopped at auto parts, got a cleaner and rags for $14.00 more, and did it myself. I will never go back there.

Harry Beltram IV

This place does an awesome job at washing/detailing cars/trucks/boats! Good prices and great service! Sometimes there is a line and a bit of a wait. They have a nice little waiting area too with chairs and vending machines.

Steve Garner

Friendly staff quick and quality work

Mark Evenson

Another disappointing car wash. I've been going to them for years, and the quality has been going down for a long time. After the car wash, I found dirt on my car and they did not wipe down my center console. When you pay almost $30 for a car wash, you expect better service. I also have to clean my windshield myself. It is more dirty than when I pulled in. I will be going to the other car wash in brentwood from now on. This place has become horrible.

Lorene Harris

Good car wash

Trinity Schrieber

Our truck was still dirty after the wash. I was like it didn't touch part of the vehicle.

Edward Torrez

Conveniently located usually quite busy and they never quite finish my car I have never tipped them because I have never felt they did a complete job but they do an adequate job

bee tee

Nice people. Great Service!!!

Billy Reyes

This place sucks! Slow, Lazy workers that don't do a good job on your car. The business owner needs to be tarred and feathered and ran out of town...

Marie Carter

Left my jeep to get detailed at 11am. I was told 3 hours. They called me at 5:20p saying they didn't start it yet! She said that I can leave it till tomorrow! Never coming back again!!!

Gary Backus

Been here over 50 times, never a bad experience. The reward program is a plus!

Antonio Salazar

(Translated by Google) Very bad horganisada (Original) Muy mal horganisada

Steve Padgett

They do about 90% perfect. Small touch ups when you get home.

Joanne Roach

Good price and a good job...

Todd Stein

Service has really gone down. Twice now I have brought my truck and wife’s car in for full interior detail with conditioner and everything. First time, young kid refused to wipe down door jambs and had an attitude about It. Today they did nothing more than a wipe down and vacuum. Had to buy armor all wipes and do It myself before picking kids up from school. I’ve been going there for years, this will be our last time.

Roxanne Goutierez

don't go there they messed up your car twice now they scratched my car with the power waxer and now they use the power washer and peel paint off my car and they won't do nothing about it on july first 2012 fernando the manager always says it's not his fault

Susan Kruse

Terrible job. Left a dirty rag in the car. Found debris in my back seat, clearly did not vacuum. Then they argued with me on what they did and did not do. Will never waste my money there again.

jasmine montero

Michael is really helpful. I been coming to this carwash for about 5 years now and last weekend that i was in Michael suggested a complete service for my car which i loved. Thank you Michael

LucianHalo

Brought my mustang here, great place

Larry Devereaux

I don't know about you, but when I pay $30 for a car wash I expect my car to be clean. Even if you use a coupon, you should still get a clean car. Today my car had dirt all over the back, the sides, under the door handles, and around the bottom. I had to ask someone to wipe those down not once, or twice, but three times to get my car cleaned. This'll be my last trip to this carwash.

Gilbert Fuentes

Just got the express wax. It looked great after, but could have done a better job inside.

Pocos Pena

Looooooooooooooove it

Adolfo Ambriz

Paid 35 bucks for what I wanted and they left all the mosquitos on the grill and part on the hood. They left mosquitos on the windshield along with all these water spots. I bought this car a week ago and its fairly new. Don't understand where quality control is at? I should have washed my car at home instead. This is not being picky, its getting what I paid for, on top of that I always pay tips. From the beginning of the wash, the guys in the tunnel literally don't seem to want to work at all, they let so much time with the car rolling that they completely missed the bumper area and the hood, not to mention the windshield, and were extremely slow. I could have gotten back to get my car washed again, but instead I'm not going there again. Not worth my trip from far away. When I worked there many years ago, they had me running in the tunnel and I was fast. Now I go back to get my car washed and I just threw away 35 bucks for nothing.

Shaun Witherell

Had the hand wax coupon. First attendant didn't know what it was. Second one took it but kept telling me how detrimental it was to my car. The wax job was ok, performed with a machine NOT hand waxed. My biggest complaint is that they are unbelievably slow. Took an hour 45 for a simple wax-no interior. There must be a better choice somewhere in Brentwood

420 Boss

They did good could be better for price

Kerri Kuipers

Fast and a pretty good job. Just don't like the drips from my side mirrors.

diego lopez

Valen pa Pura berg!! Took my very nice 300 chrysler for a detail and wax and they, Did not vacuum right did not wax right did not clean leather seats at all,and their still stains on my seats this is ridiculous idk but I'm never taking my car for detail there again no señor never again first and last time they don't even deserve a star.

Michael Curran

New ownership or Management sucks now. I've been going for 14 years, and it's not the same. Have to bite my teeth when I go. The dryers and cleaners are good though.

Rosemary Contreras

Slow service! Poor service! Poor management! Overpriced!!

mariaelena gonzalez

At the beginning they did a horrible job and then I spoke to the manager and salu help me and did it him self and washed my car great I was soo happy after salu did my car I will be coming and I will be coming to salu next time he did a great job and the manager did a excellent job correcting there mistakes to the teens thank you salu for the great service and thank you the manager who was there. I went home happy

Amanda (Cowles) Martin

They scraped and ruined my tint in multiple places and then denied responsibility for it. Absolutely never take your car here, they will damage it! Aside from the damage, the clean was terrible as well. Pay the 5 year old on your street $5 and that’s about what kind of job you can expect to have done here.

Don Thompson

They earned every penny on my car! Great staff...

Young Bustah14

Took the official earthquakes team club van and they did terrible never coming here again .

Jacob S

Pricey should be only $10per wash

Daniel Mohn

Good but not thorough

Dusty Hayes

Sixth car in line this morning with my 200. Waiting on open. Bought the "Express" interior package. Had no idea Express means sit for two hours while cars keep being worked on front of mine. Seriously slow...

Shamshad sultaan

I forgot my starbucks cup and then i called she said u can come and pickup your cup when i came she said sorry i dont know it was here but now i dont see it

Clayton Bagwell

Great combo automated and hand wash. Hand dry/finish. Lots of "Detailing" options. Fast and courtious.

Darla Wylie

This is the place to go if you truly want a good car wash in Brentwood.

Russell Clark

Used to be great, now just so, so.

Chelsea Trenkwalder

I kept telling myself I wouldn't go back again but the location is convenient. I went yesterday for the works plus and asked them to wipe down the seats and they charged an extra $5 so I paid $35. Which is fine if they did a good job but they literally didn't touch the center console. I left my trunk open to vacuum and when I got home and opened they didn't even vacuum in there! Needless to say I refuse to go back there, I've given them too many chances.

Yvie M

1st time here, considering the neglected condition my truck was in, and it's age they did a pretty good job. It's not cheap, but these people work really hard and it was over 100 degrees outside on this particular day. They did miss a few things like dusting my dash, but they did a great job hand waxing the entire truck and breathed some life back into the paint. Apartment life is not great for my vehicles as I can't just wash them whenever I want, this is a nice option and saved me from getting heat stroke

Mallory Lee

Love it !

Jose Meza

(Translated by Google) No mamen left shit on my expensive (Original) No mamen dejaron mierda en mi caro

Shannon Glieden

Ok I am pissed! I just sent my daughter down to have my new Tahoe washed. I stayed on speaker phone when she paid and she did the $25 max wash which the gal said full exterior wash and interior vacuum and wipe down. At end of wash, my daughter sent me photos. NOTHING was wiped down on the interior! I called and spoke to the manager and explained and requested for the crew to go back through with a wet cloth to wipe down dash, interior side doors, and console. The manager argued and said if I pay $45 more, they would do that. This place is a scam! Unprofessional management and absolutely not for customer service! They took advantage of a young girl, misrepresented their service and refused to accommodate an unsatisfied customer. Brentwood hand car wash can suck it! They will never have my business again! The owner needs to be on site and evaluate the employees especially the manager! This place is a joke!!!

William Kirk

Not only did they cleaned my truck but they help themselves to a Gopro camera and all of loose change that was in the center console. Had some good video. Sad day

Joe

They do an as adequate job just to get the vehicle out the door. Nothing so great.

Deepak Kumar

Lots of options available for car wash, choose wisely otherwise you pay more for somewhat less service. It is better carwash in Brentwood but doesn’t worth for five star rating.

Bruce Hatten

Prompt, quality service

Emilio Torres

Last time I went they did a poor job wiping down the interior.

Dave Lawler

Expensive but great service.

Alex Thompson

I really don’t know what I paid $40 for. I paid for a wax in my package and didn’t receive it, I’m not a dirty person at all but I have bottle caps from water bottles and a couple gum wrappers on the floor, which I understand I can pick up myself but I paid you to clean my car. Wipe my car down and vacuum it. Wipe my seats down.... also didn’t happen. I even tipped you and drove off. I will NOT be going back.

Dark Ness

Horrible service!! Car was still dirty after being washed same with windows.. I can’t believe this place still in business don’t waste your money at this car wash

Tamir Rosenberg

No cleaning well. I was there few times and I always find dust on the dashboard, shoes dirt on the back of the seats and some kids snacks history. The good news is that the line is fast and there are enough stuff.

dora dora

Showed up today for a car wash with an older gift card I bought a couple years ago. The deluxe wash at that time was $20.99 now is $$25.99. They told me they won't honor anymore at that price even though I paid for them. Don't buy and beware....Horrible customer service. Won't be back.

Tim Wilcock

I received a gift card for a basic wash service. They did a pretty decent job and the service was timely. Overall a good wash, but there was some wet goop left in my cup holders at the end.

alvaro ramirez

Took my black Volvo SUV for a car wash and when done - there were spots not washed.

Bryan Billy

I've been hearing how terrible they were, but had my car wash this morning. What I heard was correct. Did a terrible job washing the car ( hand wash), wiping down the car, smeared the windows, no attention to detail. The owner if concerned should speak to everyone on today's shift. Not a good business model. Will never go back.

Bud Medeiros

too bad..... been using this place to clean my car weekly since it opened..... They have dropped cleaning as an option so that just leaves taking my money so I will now look for a place that cleans as well as takes my money.......

Danielle Fuller

I URGE EVERYONE TO PLEASE READ THESE REVIEWS BEFORE COMING HERE!!!! I wish I read the reviews before visiting because the general consensus is absolutely correct. The detailing service I received for my $120 was sub-par. A simple leather detail, wash, shampooing of my floor mats turned into an overly oiled down car with shampoo doused mats (no scrubbing) and no interior cleaning. I ended up going home and having to clean the interior myself as well as have my husband clean the mats. Interestingly enough the dirt on the mats seemed to be worse than when we went in not to mention the putrid smell of wet dog left on the interior after the "shampooing" they said they did. When we removed the mats to clean them at home and simply sprayed them with water you saw nothing but suds coming off the mats as though the shampoo was just left to sit on them. Using our deck broom and little elbow grease the nasty patches of dirt that were left easily came off. Long story short I hope someone else reads these reviews and doesn't waste their hard-earned money. I also hope the owners of this establishment invest some time reading these reviews as well because at the end of the day your business is supposed to be there to serve a purpose and benefit customers not simply take their money and perform substandard amenities.

Redbone Pervoe

Do good job most if time but when there busy they do a rush job a miss spots so look over your car before leaving

Vincent Hylla

Complete garbage customer service. I came to the car wash with my motorcycle at 5:20 and they wouldn’t even spray by bike down after I told id pay for it. She told me to go down the street to another self service place. Wasn’t even anything down where she sent me. Completely unacceptable considering it wasn’t even busy.

Allison Lujan Pereira

Good wash for a reasonable price.

David McIntosh

Thank you for doing a great job on my wife's car. It looks amazing. I will be bringing my truck in this week for another cleaning. Keep up the great job!

Lovedeep Kaur

Great Service!

ProTech Ophthalmics

Horrible job! Just went there with two of my vehicles and ordered the works plus and feel like I was the one worked over! Right off there was a lack of communication as to where to direct your car and where to go. Next was the unenthusiastic feel of the whole place and it looked like everyone was so unhappy and you just knew it was going to be a spotty job at best. Both cars were not cleaned properly and I will not be coming back.

Nadine Kelly

Worst carwash ever had today. I asked them to come and redo it and it was still really bad . Problem is only game in town . Won't be going back

Isabel Jaimes Martinez

This place has gone down hill. They suck!! Went today to have the truck cleaned, they left it half ass. Do not recommend this place.

benilda oliquino

They left a mud after wiping my white Volt car. Not quality work.

V G

I paid $42.00 that’s with tip. My kids could have washed my car, left my car looking the same or better and the profit would have been worth it! I can’t believe this town has NO descent car wash. The machines wash better. Waste waste of money!

Bust-A-Bug Pest Management, Inc.

We have brought our fleet here multiple times for detailing $100+ per vehicle. We have never left satisfied.

Melissa B.

Worst service ever. I paid $54, to get extra cleaning. They "cleaned" my car so fast, that there were still stains on the seats. I used baby wipes to clean it. Also, they parked my BMW somewhere to the side, with my car keys on the front tire!! I guess they really don't give a s***t if someone steals our car. So, basically what they do is, they park your car somewhere to the side, and they place your car keys on top of the front tire on the driver's side. Then, they leave your car unattended, and you're on your own. By the way, you can barely see your unattended, parked off to to the side car, from the waiting room. You have to go outside. They didn't even bother coming inside the waiting room to let me know that my car was "ready." Don't pay more than $25 if you come here. They will still treat your car and the customer the same. Paying more to them doesn't make a difference here. I will never come back here again!

Theophilus Harris

This was my favorite car wash, no more.

Aurora Saavedra

Loveeee It..!!!!!!

Alexander Fajardo

They are alright

Dario Garcia

Luckily I bought this on groupon because if would have paid $40 for what I received I would have asked to speak to a manager. I mean door jams were NOT touched, interior was poorly done, windows had smears and if I didn't ask for my fragrance I wouldn't have gotten it. Disappointed.

Eric Tam

This place is packed! I brought one of my car to have it full detail, clay and sealant applied. It took them about 3 1/2 hours for the work but boy the car looked brand new! Their prices are inline with other but their menu can be a bit confusing and I couldn't find the right package for what I want. Fortunately Jose (the Assistant Manager) helped me customized something. Of course I was skeptical but Jose reassured me this was what he recommended. While the car was there, he would frequently walked to my car and spoke to the guy doing the detail and then come to me giving me an update. Not only to me, but other people waiting for their cars too.

Jimmie Pierson

Horrible.....After wash,got home 10 mins later,looked as if it had rained and I had driven through mud puddles...I have always had to wipe the waterspots wen I get home....This is the last straw...Took my new Sonata for a wash on sat morning,9-3-16....could not believe what I saw....dried spots all over....enough is enough...If I pay to have it washed there is no way I should have to go over it 10 mins later...I WILL NEVER BRING ANY OF MY CARS TO YOUR BUSINESS AGAIN....

Remington Sahara

Missed a ton of spots, and I mean a ton. No reason to not wipe down the doors and the seats. I found leaves, dirt and hair all over my vehicle. The tires and rims were half as*ed as a result there is dirt and brake dust all over. I even went first thing in the morning so there is no need for these people to be tired. What a waste of money. I will not be coming back.

Hugo Cruz

(Translated by Google) The dirtiest couple goes to that place to wash their cars (Original) La junte más sucia va a ese lugar a lavar sus Coches

Jeff Puccetti

It's ok, a little high priced and they almost never do everything you pay for without having to remind them....

Ilja Prins

Brought my work vehicle here for a good cleaning, which I told the lady I wanted more detail given to the interior. For a modest charge they went over every inch of my car and made it look like new. I will be coming back.

freshroasted coffee

They don't seem to give much attention to tiny details, such as debris hiding in the black hole on the floor between seat and console. Unless you opt for one of thier premium detail package. I try to go weekly for an exterior wash. It's ideal, I'm glad they are there!