We offer you all the feddbacks of people like you who bought the services of Splash & Dash East (Car Wash) around Alaska area.
As of day this firm has a score of 4.2 stars out of 5 and that score was based on 158 reviews.
As you can read, its rating is really positive, and it's based on a very high number of opinions, so we may think that the valuation is very accurate. If many people have bothered to rate when they've done well, it works.
You know that we don't usually bother to write tatings when these are correct and we usually do it only if we have had a problem or issue...
This Car Wash belongs to the category of Car wash.
Great service
Great 10/10
Fast service but u was expecting a vacuum.
Always nice to take the winter grime, outstanding group, take their time to take off the ice. Added plus, is the colors that freeze in the bed of the truck afterwards
We paid for the express detail and car wash. They asked before we entered the wash if we wanted the back of our van cleaned as well, I said yes. Come to find out after we got home that the cleaning job they did was bare minimum and the car wasn't even that clean. In addition, the back of the van, which we asked and paid for to be cleaned wasn't even touched. Furthermore there were aftermarket floor matts in the van that I asked them to put down once they were done. The matts we're still in the same spot when we left. Attention to detail: Poor Quality of clean: Low at best Paid services: Express clean including back of van Services acquired: Low grade cleaning of my already quite clean van which has less than 300 miles on it and no cleaning of the rear. Recommended: I do not recommend Length of wait: Approximately 1 hour with 2 cars ahead of us Hours on the phone did not match the actual hours of service. Do NOT try to have your car cleaned within 3 hours of an appointment. 2 people missed appointments while we were there due to misguided approximations of the time it would take to complete their vehicles. Pros: Waiting room with TV and coffee. Children's play area also available. Customer service was great, in that they were very nice in their interactions.
fast and affordable service
Great job thank you are ride look brand new
Today 4/19/2017, we had an appointment for a Full Detail Job for our 2003 Red Vibe. I made this appointment with Sean, who manages the detail department and was told to be there between 0830 & 0900 to drop off the vehicle. I was told it could take 4-6 hours to complete the job. I arrived at 0845 this morning and no one from the detail department was around, so I spoke to the guy who was setting up for wiping down cars from the drive thru car wash. I made him fully aware of what the appointment was about, who I made it with and showed him where the vehicle was parked. He was kind, took my keys and told me I would get a phone call when completed. We drove by Splash & Dash (East) at 10:30 and I noticed that the vehicle had not yet moved. Around 3pm, I called to see what the status was and got the recorded message, that vehicles are usually ready between 4pm & 5pm, so decided not to leave a message. At 5pm, we had yet to hear from anyone, so we tried to call again and got the message once again. We decided to make the trip to see if you all were busy and hadn't had time to call. I arrived at 5:15 and found my vehicle untouched, no one from detailing around. I spoke to rude black guy who couldn't provide any information, didn't know where Sean was at (nor did he make any effort to find him), he located my appointment in the appointment log, didn't offer to make another appointment and I took my keys and vehicle. I called and left a voice message for the manager and as of 7:17 we have not heard from you. This is piss poor customer service. I have more than one vehicle and had told Sean if his department did a good job, I would bring him my other vehicles for detailing. Great way to loose business!
To my fellow military members/ spouses: CHECK THE ENTIRE CAR BEFORE YOU DRIVE AWAY! My car failed the VPC inspection because this place left the trunk so dirty even though 4 guys worked on my car!! Caused me so much stress and tears the VPC finished their job for them! I returned to this wash and got my $79 refund.
First and formost there customer service was exemplary from emails returned after closing time to express detailing a badly dog Covered borrowed SUV. Didn't think we still had impeccable customer service anymore and low and behold we still do. Its at SPLASH and DASH EAST. They have gained a customer the old school way. They earned it. Great job and above all thank you thank you thank you!!!!
Downton bother with expensive lava was. Leaves your car still dirty.
Always makes my car look brand new!!
I pulled up at 2 30, only to find out they closed well before noon...6 hours early. When they pulled out to leave, I got in my car and while typing this 4 or 5 other people have come in looking for the Express detail and car wash. They should definitely be more patient lol. The guy was really nice though.
Good quality wash that was fast and reasonably priced. It's a 'drive-thru' wash but they also pre-rinse with pressure-washers and wipe down with rags at the end.
They do a good job of AR care.
Good place to get your car washed
Just picked my vehicle up after having a "full detail" and "ozone" treatment completed. I will not be using their services again and will be discouraging anyone else from using them. My husband bought these services as a Christmas gift and after a couple of failed attempts of leaving messages that were not returned, I had to drive to the car wash to set up an appointment. When I set up the appointment, I was informed that I would need to drop my car off at 8:30 am and leave it overnight for the ozone treatment. I could then pick my car up at 8:30 the following morning. Yesterday, I dropped off my vehicle at 8:30 am and was informed that they would call me when it was ready for pick-up. I did not hear back from them and around noon I called to only get the answering machine again. When I arrived a little after 1:00 pm I was given multiple excuses as to why my vehicle was delayed in getting serviced and as to why the phone was not being answered. Apparently, a "full detail" includes leaving 3-4" of accumulated road grime along the entire length of the bottom of your vehicle, leaving bugs and road grime in various spots on the body of the vehicle, not wiping all of the interior door jams, leaving heavy amounts of grime on the wheels, leaving heavy streaks on some of the windows, etc... This was definitely not worth the money that my husband spent. The only positive thing to state is that they did a very nice job on vacuuming out the interior, but unfortunately it was overshadowed by the oily residue of the cleaning products used on the hard services.
Always a great deal and great job. Full detail is cheap and worth it
Did a great job detailing my car.
They always do a great job on my truck thanks guys
Worst detailing job I have ever had. They sprayed vanilla and I guess thought that covered the fact that they didn't do a good job.
They were fast and courteous. However the other Splash and Dash did a better job drying the windows and the truck and wiping down the door jams. It was very rushed for the drying and left streaks and missed half the water on the windows/windshield. But the car wash itself was good.
It's a ok place to go. Don't have too much dirt on your vehicle or it may leave small scratches on it.
This place will definitely get your car clean! No matter how dirty it is when I bring it in, it always looks great when it's done. A little on the spendy side, but you get what you pay for. I have always been happy with the service here.
$20 clean up took off the mud from the Dalton Highway.
Great price for getting your vehicle clean and fun to watch it happen.
Getting Better
I paid for a car wash and express detail, and it was not worth the money. The car wash was fine, but the detail was not worth it. All they did was clean the front of my car, and everything I had in the front of the car they put in the back. Well 50 minutes later...all they did was wipe down and vacuum the driver and passenger side and left the back of my car dirty.
They did an amazing job in an Express detail on my jeep. I had just gone camping and it was pretty rough on the inside and they got it all, including dog hair!
Awesome car wash!
Quick, but didn't clean as well as I'd like
My lifted Jeep fits into their bay!
Cleaned truck well and quickly
Quick and effective. These folks do a great job washing my fleet vehicle and personal vehicles. Had a quick detail at least three times and they have done a fantastic job every time. Make sure to get all the junk out of your truck bed before visiting to avoid delays. Bring cash to tip the folks. If you go regularly your truck will stay a lot cleaner than the DIY power wash bays in town.
Great job
easy to use
Good hard workers. They should do a better job letting people know when they're open.
Good price for express detail
Great car wash for $25
pretty neat wash.
This was a great car wash great quality
Awesome car wash, gets a little spendy but worth it.
Great Service
They do an alright job on the car. Customer service is so-so at best. I left something in their waiting room and when I went back to see if it was there they helped me look until they realized it wasn't out of my car. Then the guy says "Oh. Thats not our problem." True but my search for another car wash is.
Always a.great carwash! Staff make it affordable as it leaves clean and shiny! Awesome customer service!
Lava car wash is super cool
Love this car wash! I worked at an automatic car wash similar to Splash & Dash in the lower 48, so I sometimes consider myself a car wash snob. But Splash & Dash definitely meets my standards. The employees are friendly and always hustle. They are people you can trust with your vehicle.
Great wash, fast easy and reasonably priced.
Great wash...worth the money! Took our Audi through it. No scratches
good wash. a litte too quick wiping down. missed alot
Good car wash
The process is fine, but detailed one is need to be done better!
They did a fast and professional job at this place. For 30$ they took time for the details, the car smells fresh and clean. I had to wait around 40 minutes because I didn't have an appointment but I'm happy with the results.
Was NOT impressed with their express detail. After waiting an hour just for them to get to my car (to be fair it was a busy time) when they were all done and I drove off, it looked like he did one wipe through the cup holder, leaving a grimy wet mess at the bottom and I found multiple streaks on the dashboard. If I had know it would take that long to get that low quality of service for $50, I would have done it myself in half the time I was waiting. I'm only giving two stars because their drive through wash portion was efficient and did a good job.
Quick easy way to get your car washed
I had the express detail done. The young men did an excellent job on my car. They were professional and fast. I will definitely be going back.
Best car wash in town... both summer time and winter time.
Sounds like a dirty movie
Won’t be getting my truck detailed here again. Was left with a streaky, oily mess on everything that was cleaned. Hopefully I will be able to get off the oily residue that is covering everything. Pointless to pay someone to detail my truck and have to clean it myself when I get home. I could have done a better job, don’t waste your money like I did.
Love the car wash.
Best in town hands down
You can get a fast car wash which helps when your in a hurry, you can choose multiple options for the drive through stay in vehicle wash or you can choose to leave your vehicle for a complete detailing. However the drive through car wash has scratched the surface of my car on more than one occasion.
out of the two splash and dashes in town this one is the best.
Kinda spendy for a car wash.
Regular wash is omay
Very good prices and always satisfied with my jeep after wash. Very polite people too!
Great job
Great place to wash your car in the middle of winter for a reasonable price.
Wash was ok. Drying could of used some work and pride
If you are shipping your car DO NOT go here. Don't pay damn near $50 dollars for a job you can do your self. There employees are a bunch of rude Europeans that don't no what theyy are doing. This business is unprofessional and you will just waist your time and money. Trust me it happened to me. Don't let it happen to youu
Awesome place for cleaning your car
Cleans cars well
I take my bosses car there for a thorough cleaning every time I borrow it. These guys do an awesome job inside and out!
Asked by staff to wash again bed of truck, said yes, however, was not done. Had to go to a self wash place to wash it out costing more.
Great job every time
Mediocre. Brushes are used so I don't see how they can say it's laser.
Good car wash
Very friendly and the team gets tough jobs done thouroughly inside & out... We had a minivan full of fries and sticky stuff... The van was gross! The team all had smiles and worked very efficiently. Kudos Splash & Dash Team members!!!!
Good luck getting someone to awnser the phone.
This place is good to go for a quick wash they didn't really spend much time pre wash or drying and noticed a lot of missed spots when I got out and looked at it but i did only get the basic wash maybe next time i will get a higher priced one plus was nice that they offered a military discount
They were able to fit me in for an express detail on a day the car wash was shut down for maintainance. Quick & you can tell they care by the job that they do - highly recommend.
The detail dude is super nice and tip notch, he even has a unique look. Got my car from my friend it was covered in dog hair. He made it look tolerable at a very affordable rate. Great service, cool attitude, great look. You have a customer for life.
My car paint got scrached but it does what is ment to do and service is quick
This car wash has consistently met or exceeded my expectations. I always get the top of the line wash with lava stuff, then get a quick detail. They vacuum, clean inside of windows and cupholders, etc. Great value for the money. This is hard work so don't be a tightwad, tip the kids cleaning your car!
Fast service. Clean truck!
We consistently come to this wash. They take the time to scrub the front and back and spray down the truck before we go through. We get the top wash every time and they honor military discount. The tire shine truly adds to the quality of the wash and makes our vehicles sparkle. At the end, they wipe down our door jams and the truck looks awesome. I'm planning on having them detail my crossover SUV in the near future. Rated 4 instead of 5 stars because sometimes we come out and there's still a few bugs or dirt spots.
Do a great job at interior cleaning. Maybe little more detail to the outside cleaning