Here you have all the opinions of real people who consume the products of All American Express Car Wash (Car Wash) in the state of Alaska.
As of day the business has a score of 3.9 stars over 5 and that score has been based on 243 reviews.
As you can read, it reaches an feddbacks average is really good, and it's founded on a high number of scores, so we can be pretty sure that the valuation is very reliable. If many people have bothered to value when they've done well, is that it works.
You know that we do not usually stop to write reviews when these are correct and we usually do it only if we have had a problem or issue...
This Car Wash belongs to the category of Car wash.
The last three times We have gone through the wash, the rags on the car wash have a rancid odor to where we turn our a/c off. The colorful foam cleaner doesn’t even have a great smell due to the smelly rags on the conveyors that attempt to clean the car. There was bugs left on the front end and all mirrors. The wipe down was done in less than a minute and was just a sneered mess. For $16 I believe it should be more than this. Definitely won’t go back .
Good location
A little pricey but worth it. Can get busy but thats to be expected
Always Perfect
Love love love this car wash!! So freaking convenient & much easier than washing it myself, I will forever be a member! PS whoever does the hiring, BRAVO! Your staff is excellent, friendly, and helpful. Exceptional service ☺
Good service too
Went on the free car wash day. Staff were really helpful and attentive. Wash got most of the dirt off but left a lot of grime on one of my wheels. Also, tire shine was applied but only got my passenger wheels. If I had paid the full price, I would have been very dissatisfied. It was free, so I did not complain. I hope this was a one off and doesn't happen to paying customers
Fair prices, quick process, and a good clean. Vaccums also have good suction.
I love having my car washed here. The vacuums always work too, big plus!
Prices are pretty reasonable and it does a pretty good job of cleaning the vehicle. The free vacuums make it all worth it.
Nice and clean. Very efficient. You can pay via computer or cashier. The vacuum bays are nice and wide with hoses on both sides that easily reach the interior. Trash cans at each station. Very friendly employees. I thought the car wash did a decent job. They have monthly plans and discounts, so check out their Facebook!
Great place to get your car washed. I love the way car comes out. Staff courteous and friendly.
Loved it! $18 was the most expensive package. For this fee they guide you through the car washing machine, then hand dry your car, then you vaccuume it yourself. Quick & no hassle.
Loved it
Friendly service and the wash is ok.
Speedy service and they offer a military/ LEO discount.
Always friendly and they do a nice job. Always free vacuums too!
Did a great job on my dirty truck!
Good service
Always easy access to free vacuums and not a wait for a car wash.
I went here to get an oil change and check my battery. When I got the they tested the battery and stated I needed a new one. I waited a long time but they couldn't control it. I looked back a guy is walking up with my battery. They didnt have it in stock so they ordered the battery from AutoZone and had it delivered. I will always come to get my oil changed amd also my car washed.
I go just about everyday just to keep my car clean
The last three times We have gone through the wash, the rags on the car wash have a rancid odor to where we turn our a/c off. The colorful foam cleaner doesn’t even have a great smell due to the smelly rags on the conveyors that attempt to clean the car. There was bugs left on the front end and all mirrors. The wipe down was done in less than a minute and was just a sneered mess. For $16 I believe it should be more than this. Definitely won’t go back .
Gets the vehicle clean
I envy the man who wrote the last review, he was lucky he hadn't asked for bug removal, here's my story...I went to the Elmwood location, paid for the $49.95 package to have the interior cleaned too & as I'd been out of town & was covered in bugs asked that they get the bugs off. I waited, saw the car come out of the wash, get dried, then they drove it to the awning for interior cleaning. When they finished interior cleaning they drove it back to the spot where they dry, I had been there over an hour by this time & was eager to leave so I headed toward my car but one of the workers got it & waved me off then drove the car toward the front entrance. I had no idea why but figured I was still waiting so I found another seat. When they finish a car they call out to everyone waiting outside then go inside to call, I waited to be called for another 20 min or so then went looking for my car. I found it parked by the entrance, asked the desk clerk (too busy with her cell phone to notice me) if it was done since no one had called me, she said yes & I went out to leave but checked the car first. I found chipped paint all over my front end & my formerly glossy windshield looked like it had been lightly sandblasted! I called a worker over, he called the manager & the person that checked me in, they proceeded to tell me it was chips from rocks on the road, ask if it was recently painted & advise me the windshield was overspray,,,my car had paint & a glossy windshield when I left it in their hands! They said I couldn't see the damage due to the dirt (bugs, not slathered with mud, just bugs, you can see past bugs) & it was there when I drove in. (Then why did they hide my car?) They said I would have to wait till Monday from 9-12 to talk to the owner, like I don't have a job to go to....anyway, I was telling a friend of mine & she said this has happened to another friend of ours, over a year ago, at the Kell location, to his BRAND NEW truck, & the owner eventually banned him from his business, like anyone would want to return after this!!!! Wash your car at the gas station with a squeegie & save yourself this hassle, my $50 car wash bought me a $500 deductible to repair all the damage they did. We wrote them on Facebook & they replied with the same bull the manager rattled off then deleted the post....nice...but everyone I know will be informed!
Never seems to get my car clean.
Gets most of my dirt off.
Excellent customer service
Great local car wash. They have options for one time washes or monthly memberships. You drive up, put your car on neutral and it moves down the line to get washed, soap, scrub, waxed, washed, dried....depending on which package you purchased. At the end, you can drive into one of the parking spots and use their free vacuums to clean the interior of your car as well. Loved the experience, we’ll most likely be getting a monthly membership.
Get yourself a fast pass! Totally worth the money and it's super quick.
Excellent find!
This place is awesome! State of the art!!! The staff are so personable and friendly! Nothing beats the prices!!! Glad to have them in the community!
Free vacuum and a great wash
Good car wash wipe your car off and your good job
This place not good! Took my car in for a oil change and came out with problems with my car i never had before! They think they know about cars,but dont. I dont even think there certified techs! And they left oil everywhere, Walmart does better oil changes then this place. What a joke!
Free vacuums really come in handy!
My car looks like someone swiped mud along it's side. It was dirtier after the wash than before!
I should have gotten out of my truck and looked at the wash job before I left. Very poorly done.
Keeps my car clean
Went to get my car washed, they stack cars through their was like sardines so I was right behind a truck with a tow hitch and ball attached and in front of an SUV. The truck put on his brakes for some reason in the middle of the wash so I stood on mine so as not to have a tow hitch hole in the front of my car. I also leaned on the horn to indicate a problem in the wash. The SUV behind me was carried by the machine into my car, repeatedly slamming it into the bumper. When we got out, the staff let the two involved in the accident leave, the police can't do anything about enforcement on a "private motorway," and the staff wouldn't do anything besides offer a free car wash to make up for my ruined bumper. Go to the other location.
I had my truck detailed (I use that term lightly) at the Southwest location on the 2nd of Feb 2015 for a charge of 159.00. I had a round to 5 pin trailer adapter stolen from the console of the truck at some point during the wash. I called management and received no apology or offer to replace it. She said they would check their cameras and call me back. Still waiting on that phone call. Also of note......they recycle their water which is great, however, the water leaves white/crusty hard water deposits all over your vehicle when it drips from locations they were not able to dry off. They've lost me as a customer.
Good customer service. Don't always get all the bugs off front end. Only other little problem is their power brushes don't clean the wheels of break dust and grime.
You will get a claen car
This place is awesome! The best car wash in town...especially if you have the fast pass! I try to stop in twice a month or so. Being in business, it make serious sense to have a clean vehicle as I see clients. A big thanks to All American Car Wash!
I prefer to wash my own car so I can't really rate them for that, but free vacuums are great! It's nice to see a business giving back to the community !
So easy. Quick. Did a good job.
Glad to have a car wash in the area
Good car washes, which are usually free with an oil change.
The $10 wash and wax package was an excellent deal and even after two weeks, my vehicles are still shining. For $14 you can get a bit more and they dry your entire exterior vehicle by hand. The express $7 will also do a fine job for bugs, dirt, confetti, etc. If you have foldable mirrors that you don't want them to fold (ie. because folding them in would break your control module) let the staff know when purchasing and they will not move them.
Fast, friendly service. Buuuuut came in after a road trip to wash off the bugs, and the most expensive wash ($18) didn't get it all. Don't expect a heavy duty outer wash from this place.
Very convenient way to wash your car! Super speedy but cleans so much better than the gas station car wash. The vacuum is super strong and destined well to Germany those crevices. I joined the club to try it out. Paid $29.99 for a month on the basic wash. I went yesterday to try it and it was super easy!
GREAT
Great vacuums
Not bad
Fast and no problems. First time I went here and it was great.
Doesn't hold up their closing time.
Super fast oil change. You never have to leave your car. You get a free carwash, too!
Great car wash it didn’t miss a spot on my challenger The staff was very friendly also I definitely recommend this place in my opinion it is the best drive through car wash around here
Fast and friendly oil change, with a free carwash and free vacuums!
Hands down best place in town to get the car washed! Plus free vacuums
It's fine.
Left dirt after 2 washes
Great service, worth the cost. Friendly hard working crew. Highly recommend, the Best!!!!!
They charge $40 per month for their unlimited package with all the bells and whistles. Well worth it. I use it every Friday and Sunday on my days off. I have a big luxury car with over sized 22” wheels and no issues at all.
Friendly staff and the car wash does a good job of getting the car clean.
Their brushes scratched up my car as if I had driven it through bushes at the deer lease! Do NOT go there!
Nicely prices, free vacuums, nice people.
I don't know what people expect from a drive through car wash. I pay tge monthly fee for as many car washes as i want and it's fantastic. Of course its not as good as you can do in your own driveway but if you drive through 15 times a month like I do to keep the bugs from eating the paint off and keep the tires shiny it comes to about $1 per wash
Awesome for quick washes. Great customer service
Good Car Wash
We took our vehicles here to get washed and it was a great experience. Your car rides on a belt so there is no damage to rims and tires like other washes that I’ve been to. After you ride through the wash you can vacuum your car out in one of the many vacuum stalls. We liked it so much we signed up for the monthly unlimited wash pass so our vehicles will always be clean. Staff is also very friendly!
Friendly people... it's a awesome place pluse FREE VACUMRS....
Fast and reasonable. Best vacuum cleaners.
Be careful, always make sure the wash hasn't ripped something off your car. Like your license plate, stock plate bracket, or even your tire value stem.
Excellent service.
Half washed my car..a waist of money
Fast, convenient
Quick, clean, efficient. Free vacuums as well.
Old equipment, not a great wash. Bad price for poor service
Great service and polite staff, love the free vacuuming after the wash
Enjoy the car wash and vacuums, but the service center staff could use some clarification as far as vehicle inspections and what passes and what doesn't. Failed the car due to crack in tail light but went down the street and were passed because it did not show white light and maintained tail light road standards. Staff was nice and courteous though so that is definitely not a complaint!
Great service and wash. Prices got too high for me
I purchased a k&n cabin filter but couldn't figure out how to change it. The very kind guys at this location were very kind and changed it for me. They didn't charge me. I absolutely appreciate their kindness.
Got a great wash and it only took a few minutes. They have free vacuums as well, so you don't have to pay as much for the wash.
Took the emblem off the side of my f150
Bought the $14 wash, and they didn't even bother to actually dry the van or clean the bugs off the windshield.
I was ripped off today. I chose the $7 car wash as I usually do. It started and sat there applying soap to the front end only! I sat there for 10 minutes and nothing changed. I left with a dirty car and had to come home and wash off the soap. This is the third time I have been ripped off there.
Old equipment, not a great wash. Bad price for poor service
Wash at your own risk.
Today i payed for the $10 wash.. I thought for that surely my car would be spotless. It was covered in dirt from a wet dirt road (not mud).. Went to pull into the track and a young man sprayed my car with some pre spray that smelled like dead bugs.. the smell came through our vents and had us gagging the whole way through. Once we came out we pulled to the free vaccum area where i then noticed the back of my SUV was still covered in dirt that looked like it didn't even get wet at all and a greasy film all over my car. The dirt that did come off of my car remained on my running boards and they were now full of mud. I went and asked for the manager to take a look and asked for a refund, or at least to let me go through again and correct it this time. He told me Sometimes this happens to the back of SUV's and that all sales were final but all he could do was give me a coupon for a free wash next time... NEXT TIME? As of there will be a next time... I then took full advantage of the vaccums for my car. I left all american and had to go to a self serve car wash and spent 5 more dollars scrubbing the film left on my car and the remaining dirt left on the back. I will not be back! in 2012 i took my Grand AM through and my windshield wiper arm was jerked back and completely dangling from my car and they also refused to fix it. The manager appointed me to the "Not responsible for broken items" sign.. My advice wash your car at home!
Great place to wash your vehicle at
I have come here multiple times with my truck and have had no issues with the car wash or the people that work and over see it. Very nice place to go and very friendly staff that help male sure my truck looks better than when I came in.
Great service and polite staff, love the free vacuuming after the wash
Went in to rinse my truck and all it did was smeared what little bit of dirt that was on my truck all over it, it was not clean after the wash
Enjoy the car wash and vacuums, but the service center staff could use some clarification as far as vehicle inspections and what passes and what doesn't. Failed the car due to crack in tail light but went down the street and were passed because it did not show white light and maintained tail light road standards. Staff was nice and courteous though so that is definitely not a complaint!
Always do a nice job!
Easily accessible from freeway fast oil changes and free car wash after
Super fast and EZ. Go try it
Easy to use and better than most automated car washes I've driven to. Will definitely be back and highly recommend!
By far the best place in Wichita Falls to get your car washed.
Fast service. Free vacuum. Will wipe down if you buy more expensive wash. If car gets dirty they will rewash within 7 days if you bought the most exspensive wash.
Fast service
Love the service, great staff and great prices.
Good experience there. Vacuumed my car out and then had them wash it. The sign says if you go like their page you get so much off. You have to get the more expensive wash.
My car came out as dirty as it went in. The side mirrors were full of soap and wash was so fast that it hardly washed anything. Plus there is no blower to at least dry the car a little or people drying the car for you. I will not be using this car wash again.
Very good
Great service and wash. Prices got too high for me
Compared to the other car wash around that area, this one is fast, efficient and the staff are courteous and very helpful. Plus much cheaper if you get the club membership.
Brand new car and after using this car wash my car's front windshield was scratched twice. I was blamed for it and there was poor customer service. Just to give everyone a heads up- I'm not the only one who has had something scratched up by going to this car wash.
Love the quick drive through.
To expensive .didnt even ck myair on tire one was low air goingin and going out.
Great service!
Clean and through job.
During the 45 minute wait of a slow busies day I had to wipe down my truck after they got done wiping it down so I would really not recommend this place if you don't want a ton of water spots so I wasted 40 dollars on a car wash
I come here all the time. Price is cheaper than the on on Southwest. And drive thru is much quicker!
Nothing special.....You can't use the vacuums unless you buy into their monthly club!
Great
FREE vaccum
Have a Fast Pass. Quick in and out to wash my van.
Got an oil change, and got the $18.00 car wash for free!!!! Free vaccums..... Always come here....
Is just okay.. They charge for vacuuming and they don't give you discounts for Multiple cars. Like other car wash
Decent wash and bigger lot compared to the new Maplewood location. New Maplewood wash is better because this location leaves a lot of soap on my mirrors 1/3 of the time.
Fast, friendly service and my kids love the color foam!
My favorite car wash
I would really like it if there were some independent perks given to Looong time customer's
Not bad. It will not get bird drippings off.
Great place to get your car washed
This facility is the worst of all 3. There is always something broken, and non functional here. Months go by and things don't get fixed!
Exceptional service and fast!
So I pull in and ask to have truck washed. They tell me to go to self serve wash and then come back. REALLY!!! That kinda defeats the purpose of going to their facility.
Oil service was quick and easy! The car wash was so so .
It's hot down here in Texas, especially during the summer. I use to hand wash my car; however, after trying All American Express Car Wash on Kell, I've decided to go ahead and take my car there once a month instead. Their cashier is quite nice and helpful on the best times to come, which I tend to choose to come during Happy Hour for their $5 discount on their $20 wash. That's a bargain given all the cleaning power their car wash provides. The only real complaint that I have is with the employees dry cleaning my car. They don't tend to scrub really hard on the side mirrors, resulting in those little droplets. Outside of that, they do a wonderful job drying off the rest of the car. The vacuums aren't that great their either. I tend to use the vacuum at my house as the ones there are a little too big for my taste, which is a pain given that I tend to track a lot of dirt into my car.
Great service and friendly service technicians. The young man who assisted me was named Brandon Meggs. Kudos to All American for hiring such an upstanding and knowledgeable young man. If you need quick service at an affordable rate go talk to Brandon and he will get you back on the road in no time!!!
Great vacuums! Wash is hit or miss on quality. Generally pretty good though. Do NOT let them change your oil. To high of a turnover with employees and they don't pay enough attention with the type of oil they need to use. Got a screwed up vehicle over that.
Great place , move friendly staff
I was skeptical when I heard it was a hands-free wash, but one trip through this and I was a believer! A friend suggested I sign up for the club because it is 50% off for the first month with the coupon code: ALLAMERICAN50%ANA You can then get a car wash unlimited throughout the month (up to one per day). The system is very efficient, especially when you are a club member because it automatically recognizes your license plate and opens the gate for you to go through. It will be nice to have this as an option on my way home from work and on the weekends. The staff seemed very attentive and nice as well. Afterwards, there are plenty of vacuums that are free to use as well as dispensers that have pay-for goods such as Armor-All.
Quick wash ,no line
I would not visit any of their 3 locations. Last time they turned their vacuums off 5 minutes early without even saying a word to me as I purchased my wash or as they were drying my vehicle.
It's hot down here in Texas, especially during the summer. I use to hand wash my car; however, after trying All American Express Car Wash on Kell, I've decided to go ahead and take my car there once a month instead. Their cashier is quite nice and helpful on the best times to come, which I tend to choose to come during Happy Hour for their $5 discount on their $20 wash. That's a bargain given all the cleaning power their car wash provides. The only real complaint that I have is with the employees dry cleaning my car. They don't tend to scrub really hard on the side mirrors, resulting in those little droplets. Outside of that, they do a wonderful job drying off the rest of the car. The vacuums aren't that great their either. I tend to use the vacuum at my house as the ones there are a little too big for my taste, which is a pain given that I tend to track a lot of dirt into my car.
I've always had a good experience at this car wash. The unlimited wash pass seems like a good deal since I have a sap tree above my car.
I am so excited about this car wash coming soon.
Good wash every time. If it isn't they run it back through. Staff friendly.
It saves water and gets the car pretty clean. I can vacuum the car out easily. The wipe down is minimal with lits and of dried spots. Better than no wash, but really only worth $5.
The workers are very helpful
Washed my car here after a 7 hour drive so tons of bugs on the car. Bought the $14 wash and it took off most bugs except for some of the toughest ones on the bumper and front grill. My rims with low profile tires made it through with no damage since their rails are lined with smooth plastic specifically designed to prevent scratches. Will take my car back for future washes.
Best car wash around. Fully automated, I have a lifted truck and 99% of the time I cant drive through these type of car washes. But I can here! Highly recommend
Simply said the best service in Wichita Falls, the guys there do a great job when it comes to servicing your vehicle.
Very good and handy no wait
Great place
Great service and friendly service technicians. The young man who assisted me was named Brandon Meggs. Kudos to All American for hiring such an upstanding and knowledgeable young man. If you need quick service at an affordable rate go talk to Brandon and he will get you back on the road in no time!!!
I am a Fast Pass holder and I love it! I use this car wash no less than 3 times a week. Excellent job every time and I am in and out in under 5 minutes.
They do less cleaning on the car but charge more money.
Very bad experience..
Great car wash and free vacumes
Good place
Conveniently located near large housing track in The Preserve. Fair pricing, rarely crowded and plenty of vacuums available after having vehicle washed.
Best car wash for its buck it dont get any better than this
Surprisingly FANTASTIC Best under 15 dollar wash I've every had. Bravo
Clean and quick car wash. The $10 wash cleaned our car very well including an undercarriage wash.
Free vacuums, are great car wash to me is a little over priced, but they are always nice
I dont believe I have to pay for vaccum. Wow that's incredible and I dont like this place. The wash machine is not working very well
You have to vacuum your own car out. No detailing
System appeared to cause my vehicle to be thrown into truck in front of me. Refused to give me insurance info.
Gotta get the membership!
Great vacuums! Wash is hit or miss on quality. Generally pretty good though. Do NOT let them change your oil. To high of a turnover with employees and they don't pay enough attention with the type of oil they need to use. Got a screwed up vehicle over that.
Finally a car wash close to home that’s actually a car wash and NOT one of those gas station quick washes. All American Express Car Wash does a great job washing your car. Very impressed by how well it does. Signed up for the monthly membership just based on how clean the property looks and was not disappointed. Will definitely be in here on a weekly basis and all my cars will have monthly memberships.
Good wash. Had to return for a touch up. Prices are higher then average.
Gets the job done
Nice people, gas wasn't badly priced, excellent place for snacks & ice
Quick and well done
Love the employees and the cleaning of my truck
Always always have to go behind them for spots they miss.
Got my oil change and the free car wash was nice.
This is the only car wash I will use in this town or any surrounding towns. They have top of the line car washes and equipment. Their employees have been nothing but kind and professional. If I need a quick wash I go to the one on Kell, which my son absolutely loves since we can drive through. If I need a detail wash then I go to the one on southwest pkwy. There is no where else that you can get a better wash.
Their service attitude is very great, the vacuum cleaner is free to use, a great experience
Love the free vacuums!
YOU can wash your car anytime you want by paying monthly BUT THE ONE ON KEĹL WILL tear your car up your paint job and the undercarriage and tires and rims
Best car wash in the area. The tech is cool and is super easy and convenient to use. The vacuums are included, have great reach, are very powerful, and really clinch it's spot at the top of the non-hand wash spots around. Glad to have this great facility in the neighborhood.