Reviews of Gordie Boucher Ford Lincoln of Janesville (Car Concessionaire)

Carly Beaudette

Helped us out when we broke down on the road. They were quick to repair my car especially when they realized I was from out of town! Above and beyond!

mike palazzolo

3rd.time hopfuly is a charm, with the exception of a dirty vehicle. Not happy with for vehicles not happy with service. Grease inside the car on the leather seat and didn't wash it , very disappointed. Seems after having it towed in for the third time they would try and make it better ,its running again ...for how long ???? Probably will not buy another ford car after this expieriance. Oh ya did I mention the ford escape only has 29000 miles and didn't give a loaner car. Although Ben did do a good job of keeping me informed but if there is a next time a loaner would be appreciated. Only problem as long as we have the vehicle , that's the place we have to take it for service.

Joel Maldonis

Good service quoted me 3hours done in 2,very nice waiting area, friendly, and courteous.

Jacob Spaulding

Dale and Don worked hard to make sure I was getting the best possible price and everything I wanted out of a truck. I would likely recommend and do business again in the future Thank you Team Boucher Been almost 3 weeks since “purchased” the truck still haven’t cashed my check or provided me with final paperwork Looking for after sales attention to be the same as earning business efforts

Heathrt Steurer

Great buying experience at Gordie Boucher. It was a smooth, quick and painless process. Dale Karolczak was and always is great to work with!!

Dave Thoreson

Stopped in for scheduled service and waited they had me out quickly!

Jeffrey Hunter

I had a good experience working with Joe and getting the new truck. We went through multiple options to find one I could afford and that fit my needs. I would recommend going to this dealership.

Tom Osting

Great experience! I would buy a car here again in a heartbeat.

Laura

Definitely recommend this dealership to buy your car!! Excellent customer service. Our sales representative was Isabell. She made us feel very welcome, really nice, and provided us with all the information we needed. My husband and I were having terrible customer service at a different dealership after buying several cars from them. Called over to Gordie and was able to get a car with no problem. Everyone seemed very nice. Isabell helped us search for a car that would fit us best. She made the process very easy. They also had complimentary drinks as we waited. We were in and out in a timely manner. Where prior dealership took hours. We won't go anywhere else from now on. If you want to get a car with a good value and excellent staff go there! They have great cars on the lot!!

robert brunner

I find doing business with Gordie Boucher FLM stress free. In the rare event that there is a misunderstanding it it quickly and politely taken care of. My family has been doing business here for close to thirty years and more vehicles than I can count

Weaam Ibrahimk

No pressure sales technique. They are very friendly and knowledgeable.

M Foster

This team is great! I met Chris Farlinger while kicking tires at Boucher Ford. I was interested in a car on their lot and I let Chris know. I told him I've bought a lot of cars over the years and laid out my expectations; he met every one of them, so I bought the car. Chris is a good, honest, hard working guy who really cares that you are happy. To top it off, Theresa in finance is super sharp and is a true pro at what she does. She actually counseled me on a few things that I took to heart and I love the fact that she has a sense of humor.... Thank you Chris and Theresa! I will be back. You are a great team!!!!!! Mark

Dion Brewington

Great people to deal with. Large selection. Made my deal online and was in and out of the dealership in less than a hour.

Jim Klein

I appreciate the friendly and professional assistance I received at Gordie Boucher when purchasing my new (used) car. Isabel Reyes was wonderful to work with in completing the deal.

Cory Christie

Great team. Was in and out with no hassle. They had what I was looking for ready and waiting. Highly recommended for you vehicle needs.

Rachel Lenick

I would just like to say that Joe Warne is the best car salesman I've ever been in contact with. He went above and beyond for me to get me in the car I wanted. Hes such a great guy. Ask for Joe if you ever stop by Gordie Boucher Ford Lincoln Mazda. You wont regret it. THANKS AGAIN JOE!!!

Fritz Schwartz

I love the service and the people who work at this dealership. I bought my vehicle there and have since moved 2 hours away, but I still take my vehicle here because I love the service. Prices are fair and everyone in the service group is extremely good. I don't believe you will find a better place to take your vehicle for anything...or beat their prices on cars/trucks!

Nate Pattison

Great service and friendly as always!

Andrew Lehman

Shopping for a new car is not always a pleasant experience. However, my wife and I recently purchased a new Ford Edge at Gordy Boucher of Janesville. All aspects of the process were top notch...especially with our sales rep Isabel Reyes. She was helpful in explaining features of the vehicles we were looking at and helped us find the car we were looking for in a very pleasant, and "no pressure" manner. Would recommend this dealership and Isabel to anyone shopping for a car!

Stephanie Yungerman

This dealership provides amazing customer service. Always so friendly! They even bring my car back to my work when they are done! I will always purchase my vehicles from this dealership because of their oustanding service!

Trisha Coplien

Thank you Gordie Boucher staff, especially Joe Warne, for your continued great customer service to my family and me over the past few years!

Cindy Weber

I have purchased many vehicles through the years and have dealt with many different sales ppl. I have also dealt with many different horse dealers and they can be one of the same (usually making a lot more headache than you bargained for! ) I have now purchased 3 SUVs from Boucher Chevrolet in waukesha wi and 1 Ford truck from Boucher Ford Lincoln in Janesville wi and I am VERY pleased with my purchases. They are great to work with, I didn't feel like I was being attacked when I drove in, they were very honest about the different vehicles, what to watch for and what people have had problems with. I am happy with the trade in value I got (everyone wants a million dollars for their trade in but let's be real . ) I am not always the easiest person to please but I must say that I am VERY pleased. I would definitely recommend Boucher group, I keep going back. I keep going back and if you knew me, that is saying a lot. Lol

Samuel Shetler

Chris Farlinger is the man to talk to, easy to talk to and very knowledgeable about the vehicles, he was a very busy man the day I bought my 2018 f150 but he made the time to make sure everything was ready to go in a timely manner. Thanks you!

Thomas Tegt

Fast and efficient. Very good prices. Service advisers are very knowledgeable.

Dave C

Great service, they treat their customers well!

Trudy Hicks

My Lincoln was in for a simple oil & filter change which was done and in a timely manner. The service people are always polite and are willing to explain what they have done. I also stopped in a couple days ago and needed a new battery put in my key fob. The salesman we work with, Jeff Vance, took me to the parts dpt and they not only changed my battery but did it complimentary. Great attitude and good humor by all!!!

Richard Piasecke

Jeff Vance did a great job for before and after the sale. great dealership to do business with.been doing business with Gordie Boucher for 30 yrs

Jay Husen

Joel Remer walked me through entire process,very easy to understand,and was very honest about my Escape. Good job to all

courtney bunderson

Car was acting up and check engine light came on. They were able to get me in within a day or two and then drove me to get my husband's vehicle. They evaluated my car efficiently and promptly called me with a quote and realistic time frame for work to be completed. The work ended up being reasonably priced and under the original quote.

Mike Zientek

Our sales rep, Mike Islami, was awesome. We told him we needed a 12 passenger van, he asked the right questions, and we got a great value on our new Ford Transit. We got top dollar for our trade in. We have absolutely no regrets. As our daughters need cars in the near future, we will bring our girls to Mike to get them safe, reliable vehicles.

Scott Schable

It's a posted business that criminals would love to take advantage of.

Steve Beyel

Took vehicle in for warranty work and tech Left out bolt on ud shield they removed to do work. Ended up on side of road waiting for repair.

Charles Cottle

All personnel are courteous and efficient. Repairs are done quickly. I have always been satisfied with the service at Gordie Boucher Ford Lincoln of Janesville.

Joy Hill

Gordie Boucher Ford in Janesville is the best! We live an hour and a half away, in Illinois, and we have been coming back for over 20 years to work with Jeff Vance. Jeff always gives us personal service and goes out of his way to help in any way he can. He's very thorough in explaining the features of the car so we feel comfortable. Everyone else we've dealt with has been great to deal with too, from finance to service. We don't ever plan on going anywhere else!

Lester Oldenburg

Stacy just bought her first car all on her own and Joe worked great with her to make sure she got what she was looking for! She had a list of things she wanted and he did great job letting her know when one came in that fit and stay in her price range she is very pleased and would definitely be interested in looking for her next car. Want to be treated like a person and not just another sale this is a great place!

Carrie Johnson

Had a recall for an airbag and while it was there I thought well...see why no air comes out of the vents, like the blower doesn't work. Indeed that is what it was. It was fixed along with the airbag recall and all is good. Service dept. was very pleasant. First visit.

Carol Kurland

The experience was great. I really enjoyed working with Chris Farlinger and the rest of the staff. Chris was very helpful and knowledgable. One of the reasons I chose this car was my prior experience with Mazda and the Gordie Boucher personnel.

Nyah Rutchik

Always a great experience at Boucher. Would definitely recommend to anyone.

Gregg Smith

I recently purchased my second truck for Gordie Boucher Ford and I am very happy with my purchase experience. I live 35 miles from the dealer and have a number of closer Ford dealerships I could do business with but I chose to drive 35 miles to do business with Gordie Boucher. I dealt with John Newman regarding the purchase of both trucks and readily recommend him to anyone wishing to purchase a vehicle. He worked very closely with me to find the truck that met all my needs and arranged test drives based on my schedule regardless of the impact on his schedule. He answered all my questions and was very candid on the pro's and cons of each feature I was interested in. He and the rest of the sales team offered a very competitive price for the truck and offered a fair price for my trade in. In addition to the competitive price they offered extras such a a gas card and free oil changes. Once I purchased the truck, John thoroughly explained the features f the new truck and frequently followed up to ensure there were no issues. In addition to the excellent sales force, Gordie Boucher also offers a great service department. I had all the preventative maintenance on my old truck performed air Gordie Boucher and my experiences were very good. The service representatives were very knowledgable and explained all issues with the truck that were encountered. I was readily able to schedule the maintenance around my busy schedule and the maintenance was performed in a timely manner. The customer service waiting area is comfortable, offers free WIFI and well stocked with beverages and snacks. I would highly recommend Gordie Boucher Ford to anyone looking to purchase or service a Ford vehicle!

Joshua Gray

John Newman Took the time to ensure all paperwork was ready to go and the vehicle was ready for the trade in. He followed up after the sale to ensure I had complete understanding of the many features and to ensure I had a place to ask any questions. Unlike many other Sales professionals I've dealt with, he actually knew the product... Great Job John..

Patricia Rullmann

We worked with Steve Borchardt. He was absolutely fantastic to work with. The car we wanted to purchase was sold when we got there. He listened to what we wanted in a vehicle and was able to find us the perfect SUV. I would recommend him to everyone.

Dorina Baica

I was very satisfied with the service I received while purchasing my new vehicle . I will recommend to anyone looking for a new car to check this Dealer .

Fuegos - Steak•Tapas•Vegan

Ask for Ted Harris, He’ll take care of your needs and requests with clear understanding before you make your final decision.

Dana Russell

We have had nothing but great experiences at Gordie Boucher with our salesman, John Newman! We have bought 4 vehicles from him, the most recent purchase was in December 2018, and will be back when we are in the marked for another! John is wonderful, he listens to what we want, always provides options and goes above and beyond to make sure we are happy! John provides outstanding customer service! We recommend John & Gordie Boucher to all our family and friends!

DAVID SCHANTZ

Never a problem at Gordie Boucher. In and out in less than an hour.

Nate Ellsworth

Props to my boy Tim!! I've purchased two Ford Raptors in the last 6-8 months and as always these guys are on the ball and go above and beyond. Super patient and never hounded me. They helped when I need them and left me alone when I didn't. But from start to finish they always go above and beyond. Now, when you go here to buy a new car some sales guy will introduce himself to you. Tell him to get lost and go get Tim. Tim will then make sure you get taken care of and properly. These guys make buying a car fun and not akward or sleezy. I will always shop here first moving forward as there is really no need for anywhere else. Did I mention Tim?? He does a good job and is very genuine. Props!

Kendall Schneider

Very helpful staff for my wife, great service!

Melissa Selvog

All of the sales people and finance department were beyond awesome to work with. Everyone was so helpful and greeted me promptly with a smile from the moment I walked in. It was a very welcoming, positive experience followed up with a fantastic deal. Special thanks to Ted Harris and Dale K. I love my Lincoln!!!!!

Bruce Hanson

David Schuhmacher met us at the dealership and showed us the car we had telephoned to see and took us on a test drive. David answered our questions, dealt with us fairly, and showed us how to use the iPhone app to start the car remotely. Well, that was it! We are delighted with the service we received, and are excited to have a hybrid car that has features to make driving adventurous fun.

Norrine Leick

Very happy with my service. Staff always been very helpful and pleasant. Wouldn't go anywhere else.

Jerry Muenchow

Working with Joe Warne was great. Friendly and knowledgeable and got a great deal. The People at Gordie Boucher are friendly and helpful. Great dealership!

Deane Karstaedt

Friendly helpful service, manufacturer's parts and specific knowledge about my vehicle. Service prices are reasonable.

WiscoAngler

I received a recommendation from a friend that had purchased a vehicle there a couple years ago, and let me tell you his recommendation was spot on. My experience at Gordie Boucher Ford was excellent! My salesman John Newman had first class customer service! He was very knowledgeable , patient and most of all not pushy! He took very good care of me, took the time to make sure I was getting exactly what i was looking for. The Fiance Manager Theressa she clearly laid everything out clearly and got me exactly what I wanted and made sure i got a great rate!! I would recommend my family and friends to Gordie Boucher Ford to anyone looking for a car!!! If you are looking for a car John Newman is your guy!

Cathy Stresing

We had the great fortune of working with Joe at Boucher. He could not have been more helpful and accommodating. His patience was beyond compare!

John Petersons

We recently purchased a 2019 Ford Escape. It was a good experience especially the timing just before our salesman was retiring. He has provided great service for us over the years. We are enjoying the new vehicle with all of its safety features. John and Jo Ann Petersons

Andrew

I Recently purchased a used minivan from Dale Karolczak. This is the second vehicle purchased from him and will not be the last. I started having service done on my vehicles with Gordie Boucher back in 2014. I have always received great service and value by having my vehicles serviced by the great technicians and service writers. When it was time for a different vehicle I decided to sit down with Dale. Bottom line, there is a reason Gordie Boucher has achieved the success that they have. Thank you for the great experiences.

George Abboud

I live in Florida, and reached out all the way to Wisconsin for a truck I was interested in buying. I worked with Dave Behling (Sales) and Ryan Jones (Back Office). These guys went above and beyond to make my remote buying experience as painless as possible! Superb communication, follow up, responsiveness and organization! From truck details and options to paperwork and vehicle transportation, they helped coordinate all of it! If everyone at this dealership operates this way, then I highly recommend it!

Irma Jimenez

Went to the celebration of 5 de mayo. Nice

Barb Goepfert

We just got a 2109 Mustang GT convertible. Dave Behring and the rest of the staff did an amazing job. They worked with us all the way. Our dream car finally came true! Thanks Gordie Boucher!

Bill Kuttler

I recently purchased a Mazda CX-5 from this dealership. I worked with Joe Zipperer and was extremely pleased. He was very helpful and responsive as was the entire dealership. I would highly recommend them!

Avi Galvan

Joe Warne was so sweet and helpful. He got me an amazing trade-in price. I love my Kia Soul! Thank you Joe!

Lori Hendrickson

Great experience working with Joel Remer again! Love, Love my new SUV! Very Helpful!

ConnieK

Great sales person Dave Behling. Very kind, patient and extremely helpful. A pleasure being able to have a smooth stress free buying experience. Thank you so much!

Bruce Virgin

This was my first trip to the service department and they did great. The only issue was when they rotated my tires the inflation pressures were not changed causing a underinflation warning on my dashboard. When I returned it was quickly fixed and blamed on the proverbial 'new guy.' Gordie Boucher has been great to work with and they make sure all of my concerns are addressed.

CJ CJ

STAY AWAY FROM SERVICE!!! Had my vehicle in to have the transmission replaced in January of this year, and since than 2 other issues have been caused by the "new" transmission and repaired. I'm now having the same issue as before that they have already "repaired". When I called in to get it back in was told by Alicia that they will not offer me a courtesy vehicle because there rules have gotten more strict. Never once have they made a comment about giving me a courtesy vehicle in the past until now. I explained its an issue you have already "repaired" and needs to be looked at again, and they seemed like they didn't even care. Called another Ford dealership and they got me in right away(with no 2 week waiting period) no problem, and even got me into a courtesy vehicle! WOULD NOT RECOMMEND TO MY WORST ENEMY!!!

Karla Kruizenga

Ben the Service man is excellent to deal with! So far I haven't had bad service from this dealership & I hope it stays that way for a long time...I am Ford girl all the way!

Alex Maurici

Great Servicel

Kelley Etchin

Never had any problems

Troy Behling

Always friendly staff, best Mazda technicians in the state. Boucher has some of the best selection and their prices are fair. I would never buy a car anywhere else.

Samantha Strache

The tires that had been purchased for my car were sold before I showed up that day. The Advisor tried to up sell me on different tires which were not anywhere near my budget and I declined. The best option was to get new tires in the following morning so I was then given a loaner for the day while the got new tires in. Something fell through again the following day so I didn't actually get my car back until 8-1 when my appointment was scheduled for 7-30. I have to return back tomorrow, 8-15 as my steering wheel now shakes while I'm driving and my low tire pressure light came on this morning. Very disappointed. UPDATE- 8/18 On Wednesday of this week I went back in for service. Again, it took longer than anticipated. At 10:15, 2 hours after my scheduled appt. at 8:15, I reached out to management. Sean- the Service Manager explained the cause of this issue was faulty machinery and genuinely apologized for the poor service. Less than 24 hours later, the Traction Control & Hillside Assist Warning lights come on my car. I reached back out to Sean and Shane (the Sales Manager who was contacted when I called the number listed in their response). They both were very proactive and had a loaner car to me on Friday morning so my car could be serviced again. The service and updates they have provided has been very nice, however the long term issues have been beyond frustrating and unsatisfactory.

Tyler Brewster

I recently purchased a new truck from Gordie Boucher. I am 100% satisfied with my experience. I had a very low pressure sales experience and the dealership was fair in pricing for both the new vehicle as well as my trade. I would recommend Gordie Boucher in the future.

Bradley Bottleman

My sales consultant Dale Karolczak was amazing! He provided me with an amazing price on my dream car. He went above and beyond what was need when helping me. It was the best buying experience I have ever had at a dealer. I will be returning in the future!

Steven Gant

Great experience dealing with Chris Farlinger at "GORDIE BOUCHER FORD AND LINCOLN MAZDA. We purchased a 2015 Mazda, finding it listed on the internet with low milage. Chris described the car over the phone and sent pictures. We drove over from Minneapolis, MN and found the car exactly as described. It was detailed and ready for the transaction. We were in and out of the dealership in a short time. I am so satisfied that I plan to return in two years to trade my other car for a new Lincoln Nautilus.

badger kid

I worked with Joe Zipperer this past weekend to buy my first car. I walked in and was immediately greeted by Joe. He made the car buying process fun and easy, and made me and my parents feel very comfortable with the whole deal. He puts the customer first and was very willing to help and make sure everything was to my standard. I would recommend him and this dealership to anyone looking for a car, new or used. Joe is a family man and exemplifies the "Customer first" mentality!

Paul Kremer

Stopped by to look at a Jeep. Salesman was polite but knew nothing about what he was talking about. Gave BS answers like "Jeep doesn't make an automatic transmission." It was a beautiful Jeep, but we will look elsewhere.

Lee Hare

I experienced a situation in which I needed to find a form of transportation. I touched base with Riley and he went out of his way to find me something. I contacted Riley on a Thursday and Friday evening I took ownership of a Ford Escape. From the Big Man in charge right down the line these people are wonderful people to do business with. I recommend Gordie Boucher Ford of Janesville a place to stop if you are looking for a vehicle. I am pleased with how nice the whole staff is. Stop on in and see what they can do for you. I will definitely stop there again. Thank You to Don and the whole Staff.

Betty Stewart

The staff at the dealership was great to work with. Joe Zipperer is a great salesman, professional, pleasant and very informative when explaining all the additional equipment on my new Ford Edge. I would recommend Gordie Boucher dealership in Janesville to everyone.

Soul Sailing Hippie

Crabby supervisor. Everyone else rocked and were wicked polite

Douglas Beth

I had dealt with two other dealers to obtain my new Mazda 6 Signature including the paperwork but when I went to take delivery the car was dirty, front seat motor didn't work and had a 6-8 inch scratch in the center of the hood. Unable to seal a dealer trade for the exact match I remember getting a follow up call from Gordie Boucher so I looked up the site and sure enough they had my car. I was transferred to Tim Poff who listened carefully to my situation the first time, took good notes and validated the availability, price and exacting condition requirements I had for the car. This all took place in two calls and about 45 minutes between them on a Saturday 45 minutes before closing. Tim validated my concerns thoroughly on Monday with a few quick email exchanges. He received the needed details and had all paperwork ready for my arrival. I live 42 miles away and Tim also set up driver to pick me up at my home. The driver, was friendly and carried a nice conversation during our ride to the dealership, spoke highly of his employer which is nice to hear and introduced me to facility with a brief tour and an introduction to the General Manager before finding Tim. Pretty impressive from my perspective. We arrived early and thought Tim was out for lunch, instead we found him about 15 minutes later and he was walking around my new car detailing every water spot so the car was absolutely perfect upon inspection both inside and out. Beautifully detailed! Tim understood what was important, has been working in the industry for some time and takes professional salesmanship to the extreme and remains down to earth with long term customer care as a core philosophy. He picked a nice route to actually experience the car in all modes, his follow through on the car orientation after the sale was thorough and the paperwork went quick with a fun smiling face throughout. I landed at 1:45 and test drove the vehicle, completed paperwork, went through and set up all the options on my car including phone and navigation and hit my target of being on the road by 3:45. The GM came out and thanked me, Tim was very appreciative and respectful, both sent follow up thank you messages via email the next day. I have been going to the Boucher family for VW and now Mazda and I have to say this family philosophy seems to get it right and the employees will tell you both in the way they carry the philosophy and in the way they speak about their employer. Hats off you both Gordie and Frank!

Harlan Heaton

Always a positive experience either calling or going in to Gordie Boucher. The service department goes above and beyond to make sure that all our questions or issues are taken care of. Definitely recommend them you won't be disappointed

Tyler Chesmore

Russ made it an easy process to purchase a vehicle. Everyone was very kind and got me out of there as soon as possible. I will defiantly purchase my next dealership for you guys. I love my Ford Taurus. Thanks for everything!

John Lumpkins

Just purchased a used truck from Jeff Vance at Gordie Boucher Ford Lincoln in Janesville Wisconsin. Great experience! Jeff Vance was very knowledgeable, personal, and accommodating every step of the way! We had also recently purchased a new Mazda CX-5 (my wife’s car), and before we purchased we had alerted Jeff Vance what we were looking for and Jeff Vance was able to get the exact model and deal we were looking for! I’m very happy to recommend Jeff Vance and Gordie Boucher Ford Lincoln dealership to anyone looking to purchase a new or used vehicle! Thanks again Jeff Vance!

Brenda Sessler

Dale K was great help to me building my 2019 super duty. I love it! From financing to service to sales, great group of people to work with.

Jim Piper

Our sales person was great he really knows his trucks. I am very happy with my new F150! I would like to thank everyone at Gordie Boucher for making our new purchase fantastic.

Tami A

Dave Behling is incredible. We couldn't get there early due to work hours, we knew what truck we were interested in and Dave had it sitting by the door ready for a test drive when we got there! We loved it, so we bought it and Dave stayed after hours to help us seal the deal and get the paperwork finished. We took our new truck home that evening. Every thing was always perfect down to the financial guy in the back! The knowledge and expertise of these guys was fabulous. I will never buy anything from anywhere else. Thank you so much for your attention and dedication.

wendi weberpal

Dropped truck off for routine service and recalls. I asked when I made the appointment to leave it and pick up by one o'clock. When I dropped it off, I double checked that it would be done by ONE. I was told it would be. I got a call about 1:15 only to be told, it would not be done for at least an hour, maybe 2. Finally got a call that it was ready...at 4:30. Not cool as I could not make it to another appointment. When I looked at my paperwork, looks like the person taking my information when I dropped it off put down 5 o'clock as a pick up time. Not the kind of service to keep me coming back.

Kris Armfield

Don’t come here with your Focus or Fiesta that’s having transmission problems (DPS6 trans); they don’t have a clue...but they will charge you for no answers and no diagnosis of the problem...ridiculous!

Patrick Kilbane

Just bought my third F-150 working with Don Chesebro and Joe Zipperer. These guys really know how to treat you right. I'll be back when I'm ready for number four.

Saveing Lives

I got a 2008 mazda 3. I paid more than the blue book few months later come to find out the ac needs to be replace it's starting to have a problem shifting the breaks Dave told me where good and replaced had to be replaced a few other minors things I would strongly recommend not buying any kinda use car here I called and they said sorry nothing we can do.

Jana Reichel

Very friendly staff. They are pleasant to work with and informative.The service was excellent. Everything was completed efficiently and quickly. I recommend without hesitation.

Christopher Air max

Gordie Boucher is a lemon lot. They don't care what happens to anyone or anyone's car. They just want to sell more cars. One of the salesmen, joe, informed me that it's the easiest to sell cars in the winter because people really need them. Bought a car and 2 weeks later it had a transmission leak.

Victoria Juker

This is the second time I’ve gotten my oil changed from here. Great service. Everyone is very friendly and down to earth. I Just pulled my car into the garage and then sat in their lounge and enjoyed coffee and donuts while waiting for my car. The oil change didn’t take that long and they also washed it and changed my other fluids. Will definitely keep going there.

Beth Bloedel

We recently brought home our 3rd Ford vehicle from Gordie Boucher Janesville. We have bought new vehicles each time. A 1998 Taurus, in 2012 a F150 and last week a 2019 Ranger. Our salesman Joel Remer is a stand up guy. We have felt well served both in purchasing and trading in our vehicles here.

chri ste

I called to get 2 recalls done on my car they got me in with in 4 days. They said that they would take 2hr's each and they had both done in 3hr' and fixed my Tire that had a nail in it. Good job guys very happy. Chris

Henry Sowinski

Our new Ford Escape Titanium drives like a dream and has all of the features we were looking for. Everyone at Gordie Boucher Ford Lincoln of Janesville, WI was friendly and accommodating - the dealership is clean, attractive and has a huge inventory. Our sales representative, Dave Behling, was the BEST! He helped us find exactly the right car, answered all of our questions, and made the entire process stress-free and pleasant.

Alfonso Almond

Outstanding team at Gordie Boucher. I’m on my fourth new car/truck purchase. Have shopped pricing throughout the entire region and nobody beats Gordie Boucher. Customer service is excellent. Service and Sales team are highly knowledgeable and always available to help with all my questions. I highly recommend Gordie Boucher Ford in Janesville Wisconsin.

Stewart Yankton

Jeff Vance did everything that he could too make our car buying experience as painless as he could.Between Jeff and Manager Don Chesebro they made us feel like we got a great deal from Gordie Boucher Ford in Janesville. They run a first class operation.

Tom Kwasniewski

After an accident a week before Thanksgiving that totaled our SUV, my wife and I purchased a used Honda CRV from Riley at Gordie Boucher Ford Lincoln in Janesville in mid December. It has been a wonderful car buying experience. After our initial test drive we negotiated a deal and because we live in Racine which is almost 2 hours away from the dealership, Riley arranged delivery of the CRV the very next day to our home. Being in our late sixties we have purchased a lot cars throughout years and this was first time that anyone ever offered deliverly of a vehicle directly to our house. The level of salesmanship and service from this dealership have been outstanding. Our salesman Riley was a wonderful young man to work with during and even after the sale. We encountered two very small minor details that I asked to be taken care of and they were both immediately addressed. One item allowed us an opportunity to have another Boucher dealership in Racine make the necessary repair as opposed to driving 2 hours back to Janesville. Riley even followed up with a phone call a couple of days later to make sure we were completely satisfied with the repair. We would highly recommend the Gordie Boucher Ford Lincoln Dealership in Janesville to anyone in the market of a new or used vehicle. This is truly a customer service driven dealership, with a total commitment to perfection, professionalism and personalization.

Gary Barnes

Took my Ford Escape in to check engine light toal bill was 331 dollars That is with a senior discount toally shocked at the price tag very professional crew

sheri poff

Every one at Gordie Boucher in Janesville was very pleasant and helpful. My salesman Tim Poff was very knowledgeable about the automobiles. I gave him a list of what I was looking for. He listened and ask a couple of questions. And the first car he showed me ticked all the boxes. He was very patient and explained everything about the car to me. I got exactly what I wanted at great price. I would highly recommend Gordie Boucher.

Robert Kalember

Prompt service and attention to needs and wants. Clear explanations of details in purchase of new car. Competitive marketing.

Rob Frint

Our sales person Dave Behling and our finance manager Ryan Jones both were absolutely awesome thank you! They went over and above to make my wife and my self both enjoy our new purchase of an F-150. I also want to say thank you to everybody Else that I came in contact with for their help. Gordie Boucher is very top notch!

Joel Osborn

Gordie Boucher had a large variety of cars in our price range and did not shy away when we expressed interest in staying at the lower end of our budget. They found us a newer car with lower miles and a great price. Mike Islami was very easy to work with.

anthony werner

My wife and I had a great experience with Gordie Boucher Ford of Janesville. Our salesman was Chris Farlinger. He was very knowledgeable, and very easy to talk with. Ryan, in Finace was really great too. We also received a call on Sat. A.M. from the Sales Mgr. We thought this was a very polite move too. The military discount, the coupon for the first oil change were unexpected and a pleasant surprise. Finally the cookies, and the coffee mugs were also a cool surprise. Thank you! So, overall this was a really great buying experience for us. We love our new EcoSport. It's a Great Fit for two seniors from Janesville.

michael bennett

Very nice people they do good work

Mary Kettle

I had a very good experience trading in my older Escape and buying my new Escape with Dale Karolezak. Everyone at the dealership was very helpful and no pressure.

Ray Hirschuber

Always great service. Customer waiting area is super.

Pamela H

Brought husband's car for maintenance and the did a good job. Kept me upto date even when they were running behind.

Brandy Carpentero

Had great service from Mike Islami, when I got my 2014 Chevy Cruze! Even though it was at a different dealership, Mike was willing to bring it over for me to test drive! I’ll be back after my loan is paid off! Thank you!

Mike Schoenbeck

I received notice to make a recall appointment because parts were available to make repairs on my 2015 F150. Service personnel were polite and apologetic throughout. Very positive outcome from visit and staff were more than accommodating.

Michael Rauworth

Just bought a new 2019 ford edge I am very happy with it. The sales guy John newman did a very good job he was so helpful and didnt presser me getting this made me feel not rushed answered any questions I had always got back to right away than when I bought the vehicle he took so much time to make sure I knew how to do everything with the car and told me if u every need help let him know. He really cared this is why I bought from ford 4 times I always have great service here any awalys keep me coming back here.

Christi kerr

I had the greatest experience ever. My sales guy Dave Behling was the greatest so friendly and knew what he was talking about he went through the car step by step and made sure I understood how everything worked. I would recommend him to anyone. Everyone was so nice and willing to help. Gordie Boucher is the place to go for a car or truck.

Brian Snyder

First class service! Sean and his crew in service go the extra mile and do there best to take care of you. The Diesel mechanic is hands down one of the best in the business. Great people at Gordie Boucher Great Service!

Carly Whetstone

Our car broke down while on a road trip. We had it towed here and the staff were awesome - they noted that we were from out of town and worked quickly to make the repairs, even fixing other recalls that hadn’t been done yet.

Andrew Diventi

Great experience would definitely go back to purchase another vehicle.

Shannon McCormack

Easy to book. Gave feed back about issues found. Treated with respect and were not looking for additional problems to increase price/ payment. Honest business with excellent customer care.

Jeff Crump

They wanted to charge me over 1200$ to fix my head light. They told me they couldn't change the wiring harness for the head light assembly and wanted to charge me over 600 $ for one new head light. They never gave me the option of an after market head light assembly which run around 270 $ new. Complete screw job and we will never buy another vehicle from them again.

Aaron Santas

I just got my truck here a couple months ago and I just had my first oil change done. I have had nothing but good service from here.

Daniel Arrowood

The latest service I had done was on the Dodge Ram I had purchased at Gordie Boucher Ford. The work to be done was replacing my catalytic converter and a windshield wiper switch because my intermittent wipers were not functioning properly. After a six and a half hour wait in the service area, I pulled out of the garage and found the wipers were still not working. This and my previous four hour wait to have four new tires put on and an oil change have me pretty frustrated. The reason I wait is that I drive the twenty miles from Beloit and am beginning to question the wisdom of doing so. I will be returning to Gordie Boucher tomorrow to get the wipers fixed and have been told I can have a loner car to return home and not waste time sitting. We will see how tomorrow goes.

Dennis Schwerm

We had a great salesmen, his name is Tin Poff. Love the Ford Edge after only a 4 days. So far, happy with the whole team at Gordie Boucher Ford.

josh battisti

Great service. They treat you like family. Joe Warne is the guy to go to!

Christie Boom

Best Birthday preeent ever!!! My husband surprised me with a new vehicle purchase. Joe Warne and the Gordie Boucher team made it a pleasant buying experience. This is our 3 rd purchase from this dealership and sales person, Will return again for our next vehicle purchase. Joe is a great sales person, very friendly and not pushy, gets you a great deal and works with what u can afford

Christina Ragsdale

I'm very happy with my new (used) car. I've never bought a car from a dealership before and was pleasantly surprised. Everyone was pleasant and helpful, but it wasn't the sort of high-pressure experience that I was expecting. I would definitely recommend this dealership and Dave Behling! Thanks to everyone at Gordie Boucher for making this experience so great.

Jeffrey Poplawski

Horrible service I've been here 2 hours for an oil change with an appointment for and they still have not touch my car. Never again

Chris Moore

Gordie Boucher , that is the second car we purchased from this dealership and our salesmen Mike Islami was great working with us. We think we got a great deal and the service is great also. Must appreciated the coffee mugs and chocolate cookies that come in the mail after the sale. Thanks.

Jon Flora

David Schumacher was my assigned sales person upon entering the Janesville, WI., showroom. I had the most pleasant and rewarding experience in working with him and management over a new 2019 EDGE FWD-SEL, coupled with a trade-in. We learned too, that their Finance Mgr got us a little better interest rate, because of our extremely HIGH credit rating, upon signing. My dealings were all on a most professional level at this dealership! The next day, David came to the house to program in the garage door opener, keeping the customer in mind. I highly recommend Gordie Boucher, Janesville, WI, for your NEW car purchase.

Paul Haldy

I had my 2007 MKS in for service (exceptional car, first time in 12 years that any repairs were needed). Decided that I wanted to option the trade in and found a MKS 2016 never titled. I received a substantial discount to get the vehicle off of the lot - it had the elite package, so this vehicle is loaded to the gills. Elisha, my service rep, kept tabs on how the wife and I were doing during the selection, buying, and financing process. My sales person, Chris Farlinger, was amazing in his attention to our needs, wants, and overall satisfaction with the entire process. I've been a Boucher customer since moving to the area in 2013, and have always been 100% satisfied with my treatment and interactions with the dealership.

Connie Rudolph

We have bought from Gordie Boucher in the past and will continue to buy from them. Great service and very friendly and helpful staff. Our daughter recently purchased a Ford Escape and loves it. A big thanks to Jeff Vance for making her first car purchase a good one.

Randall Teichert

My used car purchase went very well. Any questions I had were answered to my satisfaction and the transaction was completed without any problems. I would definitely shop here again or recommend this dealership to a friend or family member.

Femida

Very Good! Thank You.Dave B. is a very good salesman.When you are there,make sure you ask for Dave.Dave is very good and he will help you with all your car needs.Here is my special Thank You to Dave.Thank You,Dave!!!You are the best!Thank You!!!Overall,I had a very good experience and I highly recommend this place to everyone!

Patrick Andrews

I walked around the entire lot and a salesman never approached me, so I left.

thomas brown

I'M COMPLETELY SATISFIED. SALES GUYS DIDN'T TRY TO OVERSELL THE PRODUCT. DIDN'T HEAR THE "WHAT WILL IT TAKE TO GET YOU INTO THIS VEHICLE TODAY?" LINE OR ANYTHING CLOSE. I'VE BOUGHT SEVERAL CARS AND THIS TRANSACTION WAS THE BEST YET. AND,.SO FAR, I LIKE THE TRUCK!

Joe Thomas

Had an issue with the service manager for awhile and left a bad review and a gentleman by the name of Scott got a hold of me right away and went above and beyond to make things right.. thank you Scott for your help. Definitely made me feel like a valuable customer

Robert Schwartz

Service above and beyond the call. After I suffered a near blow-out on the highway, Service Manager (I think her title) Elisha got my tire replaced (with talented mechanic) efficiently and with courtesy! Don't see that often these days... Thx!

Nicholas McKittrick

We were recommend to this dealer by a family member who has bought several vehicles from them. They did not disappoint. Myrick was extremely helpful during the sales and orientation process. Always followed up promptly with questions that we had. As anyone would, we wanted to look around to compare prices at other dealers, but we couldn't find another vehicle like it within 500 miles. Nobody else had the vehicle we wanted with all of the extra upgrades that this one had. It was loaded! We did not do dealer financing, so can't speak on that part. The vehicle was ready as promised when arrived and the closing process with Phil was quick and easy. My wife even got a free Coach purse as a thank you gift. When our time comes to purchase again, this will be our first stop!

Brad Engelstad

I worked with Laura Charlet and the team at the dealership, and they were so courteous and responsive to accommodate my wife and 3 kids. We couldn't reach a deal on a used Edge, but I appreciate their help! Laura was up front and honest with the numbers and I appreciated that.

Stacey Nolan

Joel was my salesman he was really good he took the time to listen to what we wanted he was really helpful through the whole thing. I was so impressed with him I referred him to my mother in law who went on to buy a car from him as well and she the same as me had nothing but good things to say about him . Thank you for helping my family get into better vehicles I highly recommend buying a car from this Ford Dealer Ask for Joel.

Mary Mattison

My car's serpentine belt shredded on the interstate. Stopped at Gordie Boucher to see what was up. They are unable to fix it until next week because they already have a full schedule, but have been extremely helpful and friendly even though I'm now having the car towed to a dealership closer to home. They're going to take my luggage and me to the bus station so I can get home and will deal with the tow truck driver when he arrives since I'll already be on the bus. Made a scary situation not so bad at all. Special thanks to Sherri and Joe!

Sarah Buntrock

I had a very pleasant experience at this store. I believe that I got the best deal possible and everything was handled in a timely manner. Dave Behling was a HUGE help, specifically. He went over my new purchase with me in full detail and he seemed like he genuinely cared about my needs throughout the whole sales process. Overall, the experience exceeded all of my expectations.

Cyn De

The service department wasnt up to standards. I bought my daughter a car and it needed very little work. I was charged $1400.00 and change for nothing. Her car still sprayed coolant everywhere and it overheated with her and her children in the car the very day they "fixed" it. I YouTube'd what was going o with the car and I went to Autozone and bought a $14 part (coolant sensor) and replaced it myself at home. Her car now runs as if it were brand new! I was completely ripped off.

Mark Smith

I had a great experience with Joe and the team Buying a car sight unseen is always a risk. They provided excellent photos and an honest assessment of the vehicle Prior to delivering they did another assessment of the truck, discovered it needed rear brakes but didn’t have time to do the service prior to the shipper coming. They went above and beyond and included all the parts needed for a rear AND front brake derive including pads, rotary, drums and all other needed parts I highly recommend Joe and the team ! Mark Smith

Roxanne Hansen

I have bought all my cars from Gordie Boucher and never have had a bad experience. Jeff Vance is a great salesman. Friendly, knowledgeable, and works to make sure you are getting the vehicle you want and need. Thank you!

Meredith Moeller

I enjoyed my experience working with David S. at Gordie Boucher! He was friendly, knowledgeable, and made the whole experience of buying a car as easy as possible for me. I'd definitely recommend Gordie Boucher and David to anyone!

TABITHA AUBE

Everyone at Gordie Boucher was very nice and made me feel welcomed. My salesman Mike Islami was extremely helpful when it came to purchasing the vehicle and bringing it back in due to some minor issues. This place has given me amazing service and is highly recommended.

Lisa Tucker

We had a great experience with both the salesman and floor manager! Found what we wanted on the lot and drove home with it. Will definitely buy from them again.

Dean Paynter

Chris found the vehicle we were looking for. We love our new truck.

Michaela Zweifel

I haven’t had the greatest experience in the past with getting our car serviced. We had spent a lot of money and within 2 days the same thing they were supposed to fix the light came back on. But they always fix something if it wasn’t done correctly. It does seem like they need more rental cars for people who are having service done. Being a dealership you wouldn’t think it’s an issue. But I suppose everyone wants one. When we did come back in to get the car fixed the manager ended up helping us. And he told us to go sit down inside he would be inside in 2 minutes to get the rental set up. We sat inside for about 40 minutes with no one telling us anything. And I finally had asked the desk and they said that they had to get a rental from enterprise. So no one from Ford ever came in to tell us anything. Someone from enterprise just showed up eventually and we went with them. It was just poor communication. But I understand everyone is busy and at least they got a rental for us and fixed the one problem.

Robert Parker

Great experience. They found the exact car that my fiancée wanted and then delivered it during the wedding reception as a surprise.

Jannette Lynn

Attentive sales people and great service.

Scott Hessian-Kjornes

We purchased a Certified Used 2010 Ford Fusion Hybrid at Gordie Boucher in the middle of Summer 2012. This model car was the one I wanted to replace my 1995 Chrysler Concorde based on the Fuel Mileage efficiency I read about, and space that was comparable to the Concorde. This vehicle has been one of the best our family has had and I've continued to have it serviced at Gordie Boucher since its purchase. The service staff have always provided excellent and fair service throughout the nearly six years since buying the Fusion Hybrid. They have only recommended what the car needs whenever that topic comes up. My family has a long history with Gordie Boucher Ford-Lincoln-Mazda Janesville, going back many years at that building on HWY 14. Thank You All for that!

Devan Dutra

In addition to the great service, Scott Dagenhart repaired some minor paint damage at no charge.

Joan Waite

Service was prompt, Service personnel were courteous, and even the waiting room area was made very pleasant with free available refreshments, comfortable seating and conversation areas. Cashier services were also courteous and prompt. I cannot think of anything I would suggest to make the process any better!

Jesse Hartin

Had an exhaust issue and Shawn the service manager made sure it was fixed right away

Jeri Torpy

Could not be happier with Dave Behling at Gordy Boucher in Janesville. He is very professional and more than happy to answer any questions that we had and made sure that when we left we knew that we could call him any time that we had a question or problem. We have dealt with Dave for many years and will be sad to see him retire, but good for him!!! He will be missed, we may never buy another new car now.

Torrey Luiting

Joe Zipperer found me a unicorn! Joe assisted me in my search for a good used car on a tight budget and timeline. He found a rare very low mileage car with a great track record for quality and longevity. He was a great help!

Timothy Carnes

Thank you Dave Behling, Love our Ranger and REALLY appreciate your help! Everything went VERY well wouldn't hesitate to recommend Boucher Ford!!!!

Tasha LaFleur

My experience with Gordie Boucher Ford Lincoln of Janesville was what I expected. They took care of my oil change rather quickly and did an amazing job. The only thing I was not, and am not, happy about is that I told them NOT to fill the windshield washer fluid, and it was filled anyway. This is the first mistake that has been made, but I am still happy with the service I was given. Great job everyone at Ford!

Jeff Sharkus

Have purchased and serviced vehicles here before. Unfortunately, had to purchase my latest truck at Francois in Belleville ONLY because they happened to have the exact vehicle I was looking for on their lot. All I can say is the difference is night and day! The treatment you receive both in sales and service at Boucher is top notch. NEVER EVER go to Francois! They make incompetence look competent. I will continue to get my service at Boucher (Ben has been great!) and plan on working with them for years to come. It’s worth my 90 min round trip drive