Reviews of Straub Honda (Car Concessionaire)

Rebecca Redd

Thank you Straub staff (and Kylie) for such a pleasant experience purchasing a new Honda EX-L. Everyone was so professional, warm, polite and the price was the best in the valley. We are very happy with the transaction!

Fleet Smith

I was traveling through WV on business and lost my clutch slave cylinder on my Accord at the stoplight nearby the dealer. Took it to Straub at about 4pm and the car was finished by 1030am the very next day, including having to order a part. I can't say enough about how helpful the entire staff was, and how George seemed to take it personally to get me back out and on my way as soon as possible. I cannot recommend them enough, they went well above and beyond my expectations and I'll always remember that.

Shelby Hooker

Good costumer service...they got the problem and fix it

Carla Barris

We are very happy with the way we were treated from the time we first stepped onto the lot to driving away in a new vehicle. Our salesman, Michael, was always friendly, and knowledgeable. We were treated very fair, and came away with a great deal.

Therip852482 Gatts

Expensive. Had a 9 am appt and got us back within 10 minutes of the appointment time. Took 2 hours for oil change, inspection, alignment, and 2 new tires put on. Almost $400. They did apply 2 coupons to lessen the price a bit. They try to accommodate people's busy schedules.

Spencer Gillispie

The customer care was far beyond any other dealership I’ve dealt with. They listened to what you wanted and made buying a car smooth and painless.

Jill Carpenter

Had a great experience as always.Staff is always friendly and informative on what they are doing maintenance wise.Cody always speaks even when he is not taking care of my car.Bill who sold me both Honda Pilots always lets me know about latest updates on the Pilots.He always makes an effort to ask me about my life.In short the entire staff takes excellent care of my maintenance needs and treats me like family.I love Straub Honda!

Just Kitch

They was excellent and the van is like new again good job guys and thank you

The Solar DJ

It's always a pleasant experience coming here. Everyone is friendly and informative. They take great care of my car and check everything very thoroughly. These guys are fantastic

Maria Kloss

Travis really listened to my needs. He was not pushy in the slightest. He knew everything about all the vehicles I test drove. He made the whole process so smooth and comfortable. I left there knowing that I made the right choice. So glad I chose Honda and I love my CRV!

Cecy Rose

The staff is outstanding, the quality of service is outstanding. I feel that the service personnel are diligent about making sure my CRV is always in in safe and smooth running condition from tires to roof.

Lori Isinghood

Bill is the best. Always works to help customer get the best deal. Have gotten several crv’s through him. Best dealership in the valley. Thanks again

Tina Pittman

I always take my vehicle back to Straubs. They get the job done right in a reasonable amount of time. They are always friendly and treat me with respect. I bought my car 2 years ago and every time I'm there for oil change or what ever I'm having done the salesperson that sold me the vehicle has walked by and stopped to talk to me. I bought a car from a different dealership in the past and I can say from experience that as soon as they got my money they didn't know me. Not the salesperson, the repair people none of them. Needless to say I didn't go back there when I was ready to buy another vehicle.

Mark Linton

Absolutely the best car buying experience anywhere. Everyone at Straub Honda makes you feel like part of the family. My wife and I have leased eight CRV's over the years with Straub Honda. Best dealership, period!

Emilie Fusco

Always receive great service. Cody was able to get me in at a convenient time, I didn’t have to wait long. Well pleased with the service and staff.

Letitia Lynn

I HIGHLY recommend Straub Honda at the highlands! I bought a 2019 Honda HRV and it was such a pleasant experience! This was my first time buying a brand new car and everyone was so professional and helpful in answering all of my questions. I didn't leave the dealership unsatisfied because everyone made sure I was 100% comfortable along each step of the way. 10/10 would recommend!

Rebecca Hull

Everyone is always so helpful and friendly here. I will always get my vehicles serviced here!

Dona Omaits

Product software update and routine maintenance appointment on my CRV last night. Excellent service! Helpful, friendly staff + quick dependable service, including courtesy shuttle to the Highlands while the work was done on my vehicle! WTG Straub! Thanks so much!

Wanda Hamilton

The service at Straub Honda is unmatched by competitors. They are great about getting my vehicle in and serviced in a timely manner. I personally don't like to wait in the waiting room and they always accommodate me by dropping me off at Target and picking me up when my car is done. They are friendly and go above and beyond on a regular basis. Cody is especially helpful and willing to answer any questions I may have about my car or service needed. I won't go anywhere else.

Brock Lowther

Cody took great care of me when my Odyssey was leaking fuel. The technicians figured out that my fuel pump had a crack around the top and worked to correct it. Took some time due to sickness of technicians but seems to be working well. Wonderful work Straub

Amanda Schepis

Drove from Pittsburgh, PA to find a particular car in a particular color and model. Kylie did just that for us. I love my new car. Thank you! Highly recommended. Kyle was awesome to work with also. Will probably never buy a car in PA again. Thank you both so much!

Terry Burkhart

Very professional and courteous. Even helped me relearn how to pair my cell phone to my cars Bluetooth

Helen Tyler

I had a broken shock on my Honda HRV. They diagnosed the problem quickly . Repaired it and everything is good.

Stephanie Lawson

The sales staff was very helpful and informative in assisting me in my purchase of the Tucson Limited. Alan, Gino and Jose were polite and patient while choices and decisions were being made. The Sales Manager Alan worked hard to locate my car and color - the only one in a 250 mile radius. I couldn’t be more pleased with the appearance and driving performance. I would recommend Straub Hyundai when you consider your next vehicle purchase.

Rob Duca

Great team, great service, GREAT CAR!!!!! This is my second amazing purchase from Straub Honda and they cannot be beat when it comes to customer service, competetive pricing, attention to detail, attentiveness and speed. I am a very particular guy and I want what I want when I want it. The Straub team never lets me down... they always out-do the competitors and always get you what you want AND what you need. Great work guys!! I love the new car!!!

Paula Obermann

Love my Honda CRV. I have been a loyal Straub customer since 2012. Cody always takes great care of me when I bring my car in for servicing.

Torri Contraguerro

I always have an excellent experience at Straub Honda & the staff goes above and beyond!

Alison Helms

Today was my first ever experience with Straub [Honda]. Their mechanics went above and beyond the call of duty to make sure that my family will be safe on the road. I have to say thank you, especially to Karla for helping with my daughter and keeping her entertained and to Cody for dealing with all of my questions during the entire process. Thank you all so very much for everything today!

Jeremy Jao

This review is strictly for the service. I went in to do a full steering/wheel alignment in Jan 2019, and now my 2016 Civic Touring pulls to the right, and it's still not fixed. After 1 appt with another dealership (Rohrich Honda in Pittsburgh), their first set of fixes to the car have confirmed my distrust for Straub Honda services. I originally wanted to do a full tire realignment on my car, because we're recommended to do this every year. After the first appointment, the car felt good (handling fine, etc.), except for the fact that I had to tilt my car 35 degrees to the left since the car kept pulling to the right. I came back in Feb 2019 for free, and they said nothing was wrong, but I insisted the problem wasn't fixed. I had Rohrich Honda in Pittsburgh semi-fix the problem, which was due to the rear tire toe/cambre adjustment being loose. So now instead of tilting my steering wheel to the left 35 degrees all the time, I'm now tilting my steering wheel to the left at 15 degrees (only at high speeds, not all the time) after the Rohrich Honda appt. That's an improvement but Rohrich acknowledged there was still an issue with the car based off of other symptoms and will happily take the car back later this year. Even after all this information, they won't refund me, despite the fact I asked for a refund multiple times in April-June. We've had other issues with this specific dealership with other cars. I don't recommend them at all for service (broken gear change thingy on a 2018 CRV, can't fix a simple wheel bearing issue on an older Honda Pilot, the list goes on and on). We've had much more pleasant experiences with sales, who are pleasant.

raevyn kinsey

This was the first big purchase that my fiance and I have made car wise and I am less than happy with our experience. I will admit, we should have done more research and leg work looking for a great deal when spending over 18 grand, however, I do believe the salesman seen us coming a mile away and new what he was doing as far as taking advantage of us. We came in we walked around for a good 20 minutes before a random salesman stopped us in the lot asking if we needed help. We also came in with Pre Approved Financing from our own private bank and he basically threw that out the window and proceeds to run our credit over 12 times, After I had personally asked him Not too and was told that he would Not be doing that and there would be No hard pulls on our credit report! Not too mention he wouldn't lower the price At All with it having two places that are damaged. Only saying, "Oh there are No accidents on the Carfax report." I'm not satisfied one bit, and if it were up to me Alone, we wouldve walked that moment! Unfortunatly, we will not be buying any more vehiles with this dealership.

Cindy Dobrzynski

The sales staff were very knowledgeable & helpful finding the perfect vehicle for my husband and I.

Stephanie English

Our experience with Straub Honda has been great! This is our 1st Honda purchase and I'm in love with our 2019 Honda Civic EX. After shopping around for months, and was thinking we were going to have to Columbus to get a deal, Jeff matched the price of another Honda dealer! Definitely going back to Straub!

Kathy Soukuo

Can’t say enough about Jared and staff at Straub’s great experience. Been buying Honda’s for along time and will continue...

Mark Sneddon

This was the 3rd CRV we have bought from Straubs since November 2018 and the 5th car we bought from them since August 2016. ( 4 Honda’s and 1 Nissan)We have always went thru Mike Kutys from the time he was a salesman to now that he is in internet sales. He has always matched us up with the right sales person and always made sure all our needs are being taken care of during the process and after the sale. He is the reason we keep coming back to Straub. Cody Phillips and the service Dept does an outstanding job also.

Brooke Calinger

Jared was awesome! I had no intentions of getting a car the day I went to the dealership but he went above and beyond and made an offer I couldn’t walk away from. I love my 2018 Honda CR-V! It has more than what I wanted or could ask for. Thank you so much!

Susan Rogerson

Always a great experience at straubs. Highly satisfied. They go above and beyond. Friendly and fast. Recommend them to everyone

Sil Stevens

Very helpful and did a great job getting me in at the time that was good for me. It was great to have the shuttle take me over to do some shopping and pick me up when my car was done! That’s what I call service...

Joe Nolan

Straub continues to offer the highest quality of customer service in the region. Every staff member is both personable and acutely knowledgeable, and they exceed expectations when compared to other dealers. The team at Straub worked to out-compete other dealerships in order to secure me the best deal possible. Having owned both Nissan and Honda, I've had great experiences with both. Keep it up, guys!

Gary May

My recent purchase brought me to Straub Honda for the third time. The large inventory gave us many options and the great staff helped find the perfect vehicle for our needs. The salesperson was very friendly and knowledgeable, demonstrated and explained the value of many safety features , and ensured that all my questions were answered. He really made the whole buying experience amazing! I highly recommend checking out Straub Honda for your next vehicle purchase! Thanks again Jared !

Erick Roberts

Fast friendly service and very accommodating with the shuttle to the Highlands. My wife and I have purchased our last 4 vehicles at Straub and overall we have always been treated well.

Tabitha Bozenske

Bill Gibbs was absolutely amazing through the whole process of purchasing my new Honda CRV!

Mallory Lukasik

Traded in my 4Runner for a Type R, staff was so friendly and easy to work with. Kylie was my saleswoman and I couldn’t have asked for things to go any smoother. They gave me a great deal on everything and I love my new honda!

Jerry Pittman

I have been very pleased with the sales and service of my vehicle. I drive over an hour to get there but I feel it is worth the drive.

Rick Kreitzer

Service as usual was excellent. Service manager Cody Phillips always keeps me informed of service recommendations. If I choose to purchase another Honda in the future, it will be due in part to Cody Phillips and his service team!

Hilario Suarez

Great experience with Jarrod. He is the best there is! If you buy at straub ask for Jarrod!!!

Gail Bigler

Service was wonderful, as always. My service advisor, Cody, was very aware of what the service techs had done to my car and was ready to answer any and all questions that I had.

Karly Haley

Awesome customer service and loved how they explained everything in detail.

Alan Marconi

First of all let me tell you, we decided on our CRV, after sitting it. I never even took it for a ride. First time for me this ever happened. Everyone from our Sales Rep Mike Staskey, to the manager, and finally to David our finical man were great. Always made us feel at home, and welcome from the time week walked in the dealership. Definitely a Family rum business. Looking for a long relationship with this family. Most of all a very close friend stoped in to see us, and didn’t know she worked there. Beautiful lady Linda Shumacher, one of the Top People over there, nice seeing you, and we love you. Alan.

Sadie Caprita

Simply amazing! Very smooth, quick, seamless transaction. Ask for Jared, he’s great! I will definitely be a return customer

Becky Wilson

I was in on Friday- Sept 20, 2019” and bought a brand new 2019” Honda Civic Sport from sales girl- Kylie. She was absolutely AMAZING & so very HELPFUL!!!! She made my car buying experience so much fun!!!! :) I have bought so many cars over the years and I have to say by far this was my best experience yet. I want to say “Thank you” so much Straub Honda for the great buying experience and the wonderful staff you all have. My husband and I will definitely be coming back. We will recommend everyone that we know to you all. :)

Ruth Hartley

Jacob was awesome! There were some issues with us obtaining the title for our trade and the check to purchase the new car. Jacob and the rest of the team were patient and went above to help us out. Shelly is thrilled with her new HR-V!

Tim E B

Great service team at Straub. Quality repair staff and honest prices. Highly recommend.

jeff burton

Mike Staskey did a great job assisting me. He suggested me the perfect car for what I was looking for. Thank you Mr. Staskey

Denise Merico

Absolutely wonderful experience! Quick, easy, and treated fabulously! Would highly recommend and will purchase there again in the future! PS, Jared is awesome! Thanks again!

Wendy Gustavich

So far everyone from sales to service (and everywhere in between) that I have had contact with at Straub Honda has been awesome. This also includes the folks at Straub Chrysler-Dodge in GlenDale with whom I had the pleasure of a brief encounter. I appreciate being treated with kindness and courtesy as opposed to being looked down upon and being made to feel like an inconvenient interruption. A special nod goes out to Kylie and Cody. THANKS GUYS!!!!

Mary Beth Criniti

This is the third car we have purchased from Straub Honda/Nissan over the years and the process has been consistently positive. The entire company is a class act, from the sales people to the finance folks to the service personnel. We have always been pleased with the way we have been treated and have appreciated the amazing service! Thank you for the great work you do in the Ohio Valley!

Carl Wilcox

They were able to find the exact car I was looking for. They are very professional and personal. I would highly recommend Straub Honda when buying a vehicle.

Stephen Holden

I was from out of town and needed to have my car serviced. They were very professional and also fixed a recall item for me. They returned my car clean and freshly washed. The people were polite, professional, and very accommodating.

ssmith87

Great staff!...Bill Gibbs

Merwood Morgan

The service was great. I am not happy with Honda in general concerning the defective brakes of the 2016 Odyssey. To make me pay for design flaws or material is not fair. Nor should the dealer, Straub in this case, be saddled with cost. The service at Straub Honda was great.

Greg Wickenhofer

Jacob and everyone did a great job with my wife’s 2019 Honda CRV! Buying here was a real pleasure.

Barry Thomas

Easy to deal with and stayed after hours to help us out.

virginia molnar

Had the best salesman I've had in the 40 + years I've been buying new cars. Love the vehicle and appreciate how easy it was.

Joyce Steele

Very good service and nice people

James Novel

Always Cody is a guy I trust! Good man and the experience was very good!

Jon Hamm

Great service and waiting area

Ron staib

Jared Lepic, our sales person, was very helpful without being overly pushy. Our experience was excellent.

frank eberhart

Jared got me the deal I wanted. Honda is a great product. It was a pleasure doing business at Straub Honda

Judy McFarland

It’s always a pleasure to come to Straubs. I like that they send me reminders for servicing and then follow up asking if service was good. The waiting room is comfortable. The work is done in a timely fashion and at a fair price. Cody is the nicest person and Straubs is VERY lucky to have him!!! We won’t take our cars anywhere else.

Jennifer Teasdale

Excellent experience!!! I would definitely recommend asking for Jared Lepic. He was helpful, kind and informative.

Beth Barr

Tuesday afternoon I took my 2014 CRV for an oil change and state inspection. The representative was helpful and courteous.

Amy Byard

Went looking for a Toyota, came home with a Honda CR-V. The car bypassed the RAV4 by a mile and my salesman Michael Staskey was the most knowledgeable salesman I have ever talked to ,he was amazing with showing me all the technical devices on car and how everything worked also. Without a doult it was my best car buying experience ever.

Tina Mullins

I have been taking my cars to Straub for years for service and have been very happy with my experiences.

Steven Kagler

Had a great experience with Straub in the last week or so. My salesperson, Bill Gibbs was extremely helpful and knowledgeable in getting me exactly what I wanted.

Kenny Burnley

Purchased my wife’s 2019 Honda Pilot on Tuesday. Awesome experience. It was such an easy and great experience. Go check them out for the best deal on a new Honda!

Scott Myers

Quick and professional - they know the cars! The service department is great.

Fran Welshhans

Jessie Bennington was great. Gave me correct number & got me to correct person to schedule my recall. It was done on time with no problems. Thanks

Nathan Mathis

My family has bought from here on multiple occasions and i think this is the first time I have been disappointed, i believe their quality to be dropping. We received a letter in the mail about a "by back" event that they were having and the ad showed that my car was worth 7.5k to 8.5k (rough number, they were more exact in the ad). I showed the ad to an employee, it had some prize thing on it and i got a free oil change (yay). The employee showed me a few vehicles, I said that i HAD to stay under 250 a month payments. One vehicle that i really liked he said he could get it for under 300 a month but was unsure about under 250. Showed my wife the vehicle and she fell in love, after some quick number crunching we decided we could cut a few quality of life expenses from our budget for a better car. So we said we would trade in ours and take the new one. Employee ran the numbers and said that the payment would be over 400! When i asked why so high after he assured us it would be under 300, possibly even under 250, he stated that it was cause they didn't get as much for my car as they were hoping. Only 4k. I brought up the ad and was told they don't make them and thus don't have any control over what they say and thus do not honor them. I told him we could not do that price, therefore we left. I received an email from their manager about trying again, i sent a reply but its now been a few days with no response. I am sad by this because they use to be so good. Quality has certainly dropped as they are unwilling to actually work with people anymore and the ad that is sent out is misleading to the point that it should/could be legally considered false advertisement. TLDR: Use to be good, is no longer, hope other people have better luck than I did. Be wary of any promises/offers/assurances.

Kathy Fish

Jared was very friendly and knowledgeable about questions that we had. Got a really great deal on a new Honda CR V. Bill was also also very helpful with some of the features on our car. Both made this a really great experience. 10 out of 10 gentlemen!!

jack evans

I Bought a 2019 Honda Civic Sport 4 days ago So far The Best Car I have ever Bought

Tim Roseberry

Every aspect of the expience of buying a new car at Straub Honda was enjoyable! From the moment I met our Salesman Jared, I never felt pressured to buy a car. What a refreshing experience! Jared was very knowledgeable and honest in answering all the questions that I had. Throughout the decision making process, his follow up to my questions was responsive and informative. He worked so hard in allowing us to test drive various Honda models in order to help us decide what what model was best suited for us, I thought to myself, “if I am going to buy a new car, how could I not buy one from this guy”! Even the ceremonial process of signing all the paperwork and Honda loan documents with Mike was painless - and kind of fun, as we joked around with one another. Well done Straub Honda!

Eric Fijalkowski

Fantastic service and a great price!!

Linda Owens

The service at Straub Honda is excellent! They tell you what the recommended service is and price right upfront. I will always use them for my CRV. Thank you

Frank Heavilin

Five star service! Two car oil changes and tire rotations plus a transmission service. All done under two hours.

DONA HARRIS

This is my second purchase I could not be more satisfied and would recommend everyone looking for a vehicle to stop at straub s

Alex Yavelak

Serviceman was delightful! He listened carefully and made sure all was fixed and even helped me with a feature of the car I didnt understand.

Thomas Mehl

Friendly service staff. Quality work. Always prompt with appointments .

Rick Polanski

Excellent service every time i go there... as i was waiting on my car to be finished i was approached twice by 2 very friendly sales reps while looking at new vehicles... job well done as i am in retail and know the importance of customer service...have a CRZ and absolutely love that car...i am, however, disappointed Honda discontinued the line, but look forward to a replacement along the same line.

Kaleb Kibble

First, I want to make it clear that I am reviewing the used dealership at Straub. Upon arriving at the dealership, I was not greeted by any salesperson like I would have been at any other dealership. I had to walk a good distance to locate a salesperson. After locating someone, I asked for Jeff, but Johnathan demanded that he would be our salesperson for the afternoon. While test-driving the vehicle, Johnathan played on his phone and did not attempt to “sell” the car to me in any way! When we arrived back at the dealership, I expressed to him that I was not satisfied by the appearance of the vehicle. There were numerous scratches, dirt marks, key marks, and even sticky messes in the vehicle that they let me test drive. Johnathan argued with me by saying that the vehicle was not fully ready yet and that “he couldn’t make a used car new.” My thought is this: if I am going to be paying for a vehicle for years, I should be more than happy with how the vehicle looks. Finally, after speaking with the manager, they were not even able to get my the car in my price range. They totally gave me a low-ball offer on my trade-in and the vehicle that I was attempting to purchase was over priced in itself. They discounted me 2k and they said that is all they could do. I am extremely dissatisfied with my experience and I am extremely grateful for Joe Romeo’s I-79 Honda/Mazda! They were able to get me exactly what I wanted and in my price range. Do not go to Straub, drive the extra hour to I-79 Honda/Mazda in Mt. Morris, PA!

Alicia Cox

Our family can't thank everyone at Straub Honda of Wheeling, WV enough. We had a very short turn around time on purchasing a new car. You gave such a fair price, traveled to pick up the vehicle we requested and made paperwork painless. As for Jared, above and beyond. He loves his customers and treats them so well you have to go back. Thank you!

finsley25

I took my 2018 CRV in for its first service on Monday. I also asked to have a hood deflector installed as well as a state inspection. The car was ready before the end of the day Monday instead of Tuesday morning which was a pleasant surprise. I’m impressed with the changes in the service department and the staff was excellent. Thanks!

Dennis Ward

I’ve dealt with Straub for many years and have always been treated well. That’s why I keep going back. Jerry and Bill were the best!

Jennifer Long

My CRV could not shift, so I called and left a message . Next morning I took it up , they took me right in and fixed it . It was super fast and easy! Love the fact that I didn’t miss work or anything to cause me stress!

Eva Hehr

Service was quick and efficient. Everything done to the vehicle was explained and detailed in statement. My car was washed! Cody was friendly and very helpful answering questions. I also was having trouble connecting my iPhone to the CRV’s Bluetooth so he offered to get a sales rep for me. I worked with Kelly for about 15 minutes and she got everything done and explained things easily and thoroughly. She also told me to stop back any time for further assistance. Great job!!! Great experience!!! Thanks to everyone.

Ashley McDonald

I could not be happier with our purchase from Straub Honda. They were great at helping us get into our new car. Our salesman Michael Staskey was absolutely amazing . Very helpful and kind. Michael always responded to any messages or questions we had in a very efficient and timely manner. If anyone needs or wants a new car I highly recommend seeing Michael.

Cathy Barnabei

In August, I will have had my Honda Clarity for one year and I love it. My first hybrid plug in vehicle, which means I say whether I use the gas or electric. With all the hills in WV, I knew an all electric vehicle would not be practical. Mine is the best of both worlds. And my first well checkup at Straub Honda was totally free; oil change, tire rotation, software updates and state inspection. Thank you Straub Honda, I will be back!

Lisa Howiler

Had oil changed and tires rotated. Very fast service. Helped me with pairing my phone. Very polite and professional.

Frank Schiebel

Excellent service! Highly recommend!

Patrick LaFalch

I’ve had my Honda Civic serviced here since 2010. I’ve never considered taking it anywhere else. For most services you don’t even need an appointment. Highly recommend.

Courtney Wise

Very helpful employees. Cody was the one who worked on my honda crv and was very patient and helpful when my insurance company was giving me a hard time. I would recommend them to everyone. Thank you.

Vanessa Ratliff

Wonderful customer service! They are so polite. The waiting area is comfortable and pleasant.

Stacy Gidcumb

We couldn't ask for a better group of people to take care of all our needs. From buying the car to having it serviced. This is our 3rd vehicle we have bought from them. It takes me about a hour to get there but it's totally worth it. I highly recommend them.

Louis Costanzo

Very pleased with work yesterday on a vehicle which I have owned for years. The car was not a make or model they sell , but their service is always excellent and they were able to easily identify the problem and get parts to fix it within a timely couple of hours. Thank you Straub, Cody (Service Advisor ) and Eric (Service Tech) for your great work, courtesies and fair price. You are the best.

Trudy Burke

They deserve 5 stars even though they DIDN’T have a car ready for me to use for my 5 hour recall repair and DIDN’Twash my vehicle. Big shout out to Straub NISSAN who DID wash my Daughter in laws car the same day at the same time.

Emily Junkins

We had an AMAZING car buying experience with Kylie. She handled everything and was so nice and helpful to work with. Would definitely recommend her and Straub to anyone I know! We came all the way from Morgantown to buy our Odyssey because of their team and how dedicated to getting us the best deal possible they were!

Jessica Bennington

Great sales staff. Very knowledgeable and happy to work with you!

BIll Gammie

Great experience from start to finish. Doug in sales was very helpful and went the extra mile. Joey (sales manager) did a great job in working out a great deal and was personable. David brought it home in financing making sure all was in place. Thanks to all, my next car purchase will most likely be a Honda at Straub!

Janet & Kevin Westfall

Just bought my first new vehicle...a 2019 Honda CR-V. Just love it. Jared was very helpful in making sure they had what I wanted.

Bob brammer

Best customer service in the valley.

John Bambey

I was driving through Wheeling and picked-up a flat tire in my Accord. Thankfully Straub was close. I was able to visit their service department and, as a first time customer, they exceeded all customer service expectations. Great job Straub team!

LINDA SHEPHERD

We walked in and were greeted immediately. They were friendly and courteous. Got us a sales person who did not pressure us, but showed us what we were interested in and explained all the features. We went for a drive while he continued to explain the car to us. He explained all the options about buying and leasing. We also discussed new versus used vehicles. He gave us plenty of time to discuss our options ...NO pressure! Would absolutely recommend buying at Straub Honda. Jared Lepic is great!

Elizabeth Shepherd

It usually never takes longer than an hour if I just get an oil change. I usually bring my son with me and he's 2. They always have stuff to entertain him. The price is the best it can't be beat anywhere!

Kelly Lumbatis

Wonderful experience!! Jared took great care of me and I love my new Honda.

george cunard

So far it’s the best car I’ve owned. Service department was excellent.

Bryan Kemp

It was a good experience! I went in on Monday and test drove, then needed a couple more days to decide, and they were super cool with it! Finally left with the car yesterday! Great experience. Def recommend 10 of 10!!

Amanda Bennett

I have spent so long looking for a vehicle and I’m so happy I did business with Straub. Doug Richardson truly took the time to find exactly what I wanted down to the fine details and made my dream come true! I can’t tell you how long I’ve been looking and doing my own research (and I have a deadline) but he was so thorough and managed to get me everything I wanted, in a price I was happy with, ALL by my deadline. I was preparing myself for an extremely stressful process but it was honestly seamless. The staff was incredible, everyone I had to deal with from the receptionist to sales to finance was incredibly friendly. Thanks to Doug meeting my every need and Kylie making sure I knew how to use every aspect of the car, I’m seriously one extremely satisfied customer.

Val Stelm

Buyers Beware! I emailed this dealership about a handicap van they have for sale for a friend and received a call from Travis. I found him to be very unprofessional and was in the category of a stereotypical used car dealer. He seemed more interested in playing games regarding the price of the vehicle rather than answering questions. Having dealt with other Honda dealers, I was very disappointed with this place. I am surprised at the skill level they have employed. I certainly hope Travis does not represent the entire dealership. Based on my short interaction, I would not ever consider purchasing a vehicle from this dealership.

Bridgette Jones

During a vacation, our Honda Pilot broke down. Luckily it happened on the Straub Honda exit. We waited until they opened the next morning and everyone was very friendly and supportive. They did not hesitate to help us out. Our car was fixed in a few hours and we were back on the road. Thank you Straub Honda for the excellent service!!

Cameron Andrews

Worked with Jeff K at the used car area. Purchased a 2013 CRV, happy thus far. Jeff was great, knew what he was talking about and was not pushing for an immediate sale. Financing went well, I worked with David Kowolski. However, after reconsidering the warranty i am currently in the works of cancelling it, I call monday to get that taken care of. Overall a great experience, will update once my warranty has been removed. Straub lives up to their reputation as far as I am concerned.

Kaylyn Gray

We can’t thank Michael Staskey enough for everything he did for us at Straub. He answered every question we had and had no problem showing me any car that I asked about. We are very happy with our vehicle. We can’t wait to do business with him again.

Greg Plas

Went into Straub Honda to rule out buying another make SUV. I was met by Michael Staskey who first listened to what I was after. He then showed me a CR-V. I did not want to like the vehicle, but it blew me away. I could go on and on about why, it is just an amazing vehicle. I purchased a beautiful white EX AWD model. Michael and Straub made the purchase very easy. This was by far the easiest car purchase I have ever made. Michael closed the deal without undo sales pressure. The sales manager did not play “games” while hashing our the price. And the finance manager closed the paper work fast and easy. Straub Honda is now at the top of my dealership list.

Walter Thomaa

Very pushy and the gen mngr Cook kept flurtin with my wife

Karen Thompson

I love my new Honda. And our sales person Kylie was amazing. Took my car in for its first servicing and the were fast and curtious. Thank you struab Honda for a wonderful experience.

Jerry Hunter

Nice doing business with people who understand your needs and really care. Your service department went above and beyond the norm to solve a problem I was having. Very glad to deal with your company Thank You.

Erin Mulrooney

they have successfully screwed up every single aspect of the sales process for my boyfriends car, which has resulted in him making THREE SEPARATE TRIPS back to the dealership to fix what the financing department messed up. not once was he offered any sort of compensation or even an apology. avoid this dealership at all costs if you’re looking for a hassle free buying experience.

Michelle Tatebe

No one would help us, not a single salesman even said "hello" when we were in the showroom or on the lot. We wanted to get in a new CRV, none were in the showroom nor were any unlocked on the lot. Was a complete waste of our time to have stopped there.

Meagan Porter

I just recently bought a Honda and I had the BEST experience!! I had Michael S. and he went ABOVE and BEYOND!! So easy-going, SUPER knowledage, great personality, and FANASTIC customer service!! I am definitely recommending him to anyone that is looking for a car!! It was the best car experience ever and he was so detailed/helpful!! Definitely recommend him!!

Mark Butchko

Cody in service department makes the oil change visits more enjoyable.

andrew ellis

The business office is amazing and full of hardworking employees.

Tom Vacca

Salesman was very helpful during several visits and would recommend Michael. Finance officer not knowledgeable since they said they were new. Called several times to speak to someone else, no response. Customer service needs improvement. Fingers crossed on vehicle service.

Patty Harrell

excellent customer service at the service center. thank you!!!!

Kevin Quirk

This was a fantastic buying experience. I got the exact car I wanted, Bill Gibbs was very kind and helpful throughout the purchase and the setup of the vehicle.

Judy Lucas

Great guys fit me in and out quick fit my cat in their schedule

AshleyMaureen18

I always have a pleasant experience at Straub! Everyone is always so nice and happy to help!

Jeanne Wagner

Always get great service ... personnel are friendly, courteous, kind and thoughtful! Thanks so much!

Trudy Ensinger

I love Straub Honda!! The service is always great!!! Thank you Cody!!

wendy browning

Cody in the service department does an awesome job! He is so friendly and efficient.

Brittany Herbert

Very professional, great customer I’m very pleased with my purchase