Reviews of Ramey Ford Princeton (Car Concessionaire)

Aaron Borders

Very friendly staff

Sue Whitteker

Took our 2015 Ford Escape last week for an Inspection Sticker and oil change. A few days later on the information screen, it said “oil change required.” I called the Service Department. They were very nice, said to bring it out and they would do the reset. Not a huge inconvenience, but took 30 minutes out of our way plus mileage (maybe 8 miles). If setting the reset is on the serivuce check off list, it was checked without doing that step. Very friendly and efficient people at the desk, but obviously not as efficient in the actual service department.

Mike Stuart

Bought a Shelby from Ramey Ford. Best price in the country for the miles on it. Trust me I looked for months. Ask for LT. He made purchasing all the way from VT easy and fast. Very happy with this purchase. I wish they were closer so I could bring them more business.

Hill love's his cars

FALSE ADVERTISEMENTS. BEWARE THEY SAID THEY DO 100 PLUS INSPECTION. HOW DID THEY MISS A OIL LEAK IN MY AUDI. THE CABIN AIR OF THE VEHICLE SMELLS OF BURNT OIL. I WILL BE INFORMING USAA OF THIS DEALERSHIP WHO THEY USE AS A MEMBER.

Terry Shrewsbury

Very nice n great coffee thank u

Daniel Baker

I enjoy looking at the car

Melissa Stowers

So far everything is good. They have to order a replacement part but customer service has been excellent. I will up date once repair is completed. Service department very helpful and very friendly. Brought suv back after discovering issue I overlooked when purchasing 2 days prior. As stated before I will update after repairs are finished

Dianna Jackson

The nicest, most productive, people I have ever dealt with. Was treated like a queen. I really don’t know how else to say it. I didn’t even have a ford, I bought a used Nissan off of them 2 years ago an yes I had some warranty on it plus I purchased more an they still treated me like I had bought 20 fords from them. Kathy an Larry are the best ever, they deserve the highest awards ever.

Veronica Shandor

Robbed us of $106 for same diagnostic test we had already gotten,we were told by Ford they charge 100 to tell you codes they have locked out of every where else, when done they would not give us what the codes meant so we paid for something that we had gotten from the other garage, Ford dealership completely lies to us just to get that $100,

George Bowling

Ramey Ford consistently gives me good service on my 2015 Escape.

Stephanie Aliff

I'm a return customer, Ramey treats you right!

John

I like Ford trucks

Charles Angell

I have used the service department for a couple of years now and they are the best. Just bought a new F 250 and the sales and financial services was second to none. I think I have found a new place to purchase and service my new Fords.

Linda Anderson

My experience with Ramey Ford was I very positive. LT was courteous and helpful through out the process and went the extra mile when the vehicle initially planned to buy was no longer available. he was able to find another vehicle that suited my needs.

David Barker

Stress Free and Hassle Free experience dealing with Ramey Ford and especially LT. Had my brand new F-150 truck waiting in front of building within 15 minutes of arriving. Had paperwork, loan, and friendly faces waiting when i got there. Awesome experience!!!!!!!!!!!!!!

Jackie Dillon

They were fast and friendly

L.V York

Fine service department All fine sales department

Audrey McBride

Absolutely the best experience my husband and I have had purchasing a new vehicle. Thank you LT Schoonover for your help in our purchase of a brand new 2015 Ford F150 XLT. We love it & will visit you for all our future vehicle needs!

Jack Mcginnis

If you are going in for Routine Service they are Expedient at getting you in and out with little Fuss. The Service center Lounge could use a little updating, but they have an endless supply of Coffee, and cold Bottled water. They have Free Internet Service available to keep up with your Business or entertainment to pass your time while waiting. The Service Staff is Always Good natured, Jovial and Friendly. It makes a sometimes Bad Situation Bearable. When they do an inspection on your car you don't have to be worried about being Scammed or Gouged by unnecessary work. They always make the Situation as Pleasant as possible. I Highly Recommend them.

michael thomason

One of the best service departments in the area. The employees are great to work with and always friendly. I especially like the service specials that are emailed to me I just wish they came a little more often.

Diane Horn

Comparing prices

Anthony Pomes

These guys are great! I bought this Jeep sight unseen and they took all the pictures I requested. They gave me the Jeep at a good price and they delivered it the next day for free! They are easy to deal with and they are friendly. I would buy from them again and again. The gentleman I dealt with was LT. Great experience and the Jeep I bought from them was actually better than I expected!

mountain woman greer

They will be your best friend, until they get your money! From that point on, they will not return your calls, or follow up on any problems you have with the vehicle you bought from them!

Fred Fowler

My experience was great with this team. I was in desperate need of something to get around with in the winter. I was stuck in a finace on my current car for more than what the car was worth. I emailed them and the Internet sales manager, LT Schoonover, promptly emailed me back. I had a very strict budget and a trade in that I was bottom under on with no cash down payment. He personally worked to get me a great deal on a 2013 Ford Edge. The experience was fantastic. The best part about it was that I never left my house. LT emailed me pictures and video of the car and even delivered it to my house. I have to say this team is great. They can really "Do The Deal!"

amigirrrl

Loved Darryl Clark! Awesome vehicle and terrific sales with a wonderful smile :)

Jenna Lazarides

I was on the market for a Ford Escape, and Ramey Ford Princeton had the best selection. I was able to drive various model years and trim packages and found my perfect car! I visited the dealership twice...once to see the selection and once to purchase. I had multiple follow ups within those two days and felt my business was valued. Grady was a pleasure to work with! As a female, many dealerships that I visited treated me with contempt and as if I was unknowledgeable about purchasing a car. As a military spouse buying a car alone while my husband was away on training, I was apprehensive of treatment from car salesmen. Ramey Ford Princeton was the most considerate and helpful out of every dealership in the area that I visited. We worked out a deal within an hour, no hassle. It was an amazing buying experience and I've recommended for my own mother to come here to buy her next car! I give my highest recommendation.

vlk 1948

The wait time was reasonable and everyone was really nice. Special thanks to Kathy in the service dept.

Nate Meggison

Bleu out a collar boot on my truck early in the am got it to this place they opened up early got me the parts I needed an one of there mechanics lent me a socket to help me get it done a little faster so I could get on the road I was traveling from mi to s.c

Judy Crouse

Friendly staff, fast, and efficient. Very satisfied with services.

BENCH- PRESS

Quick sevice

Jeff Ford

Had been looking for a specific Ranger for my dad and they had exactly what I wanted in stock here. Filled out the online form and got the standard email response with promise of upcoming call. Most times that never happens but these guys are different. LT called me and walked me through what they could do for me as I am in another state and 2.5 hours away. I thought their price for the truck was more than fair and they did all the paperwork for me and delivered the truck to me the next day. It was the easiest deal I have ever done in my life. Lets face it, nobody likes dealing with the entire car buying experience but I can tell you this was easy peezy. Even the delivery guys were great!! Got what I wanted, when I wanted, how I wanted and for the price I wanted.....and never left home. I cannot recommend Ramey Ford Princeton enough. Thanks guys Jeff

nr_z33

Great dealership! LT Schoonover was my salesman and he did everything he could to help me out. Would definitely recommend this dealership.

Charlie Harris

Awesome people to work with, Larry Clark and LT mad the process very painless. I never stepped foot on the dealership property, found the car online. We negotiated a price, and they even matched another dealers price. It was delivered to my home, did a inspection and test drive. Signed the papers! Very simple 4 hr deal start to finish ( I live a hour away from the dealership). Highly recommended staff and dealership.

Becky Foley

Had to have work done on my 2016 ford focus, they got it in and out within 2 days and done a very professional, good job.

ktm3009v

The service department really helped me out when we were traveling to PipeStem State park. They repaired my truck in a timely manner and the service writer was very nice. They even gave me a free part when an unexpected failure happened and rescued me alongside the highway.

Donnie Lambert

People of the service Dept. where very polite as always, and had my vehicle in and out very promptly. I wouldn't go and other place. I am very very pleased.

Matt Wolfe

Ramey ford is simply the best dealership out there. Sales to service Ramey Ford will meet your needs. Kathy in service was awesome on my last visit and has always been GREAT to work with!!! If you haven't tried Ramey Ford you need to. They are the best!!!Thanks Ramey Ford!!!

Marc Henson

We got a half sheet cake from Walmart. It was a marble cake with buttercream icing. On the cake read To Ramey Ford on the first line. On the second line it read Special thanks to, on the third line it read Terry Freeman and on the last line it read And Charity. We was so please with the deal we got on this new 2019 Ford Fiesta S all in black. Low interest and low payments and no money down. They always advertise that at Ramey's "We Do The Deal." And they did just that. My name is Marc and my wife is Faith. My name is Heather Williams and I had commented on Ramey Ford also.

Jim And Sharon Adkins

Larry Clark did an amazing job explaining everything and he made it so easy to buy my car. If I could give more than 5 stars I definitely would.

Susan Shelton

Excellent service excellent price couldn't ask for anything better... Everyone was friendly and so helpful.... I feel like i just made a whole new group if friends.... Thank you!!!!!

Jg Finney

Great people to do business with. Very smooth transaction. Glad my wife and i stopped by Ramey Ford to shop.

Duke Carey

While driving to North Carolina our transmission began overheating. We called Ramey and were told to come in as soon as we could. They took the truck in promptly and tried to diagnose the issue, but the computer showed no problems. After a couple lengthy conversations with the service tech, he checked the fluid level (ok) and the transmission cooler (looked ok). At that point anything more would have involved abandoning our trip and spending a lot of time there. They sent us on our way without charging us anything. They were very friendly, nice folks

Cindy Cox

Took 2017 Ford Focus SE in for oil change and got the Ford Works. Took 45 minutes. Every employee met was courtesy- helpful and answered a sale question I had about price matching their vehicles from other car lots and dealerships. Highly recommend calling to schedule an appointment. They fit me in the same evening. Working all the time creates juggling to keep maintenance up on our vehicles. Ramey did a quick appointment I needed and took my husband as a walk-in to get his oil changed on truck. Highly recommend.

Ava Maldonado

Spectacular service! Wished we lived in WVA so they could have all our business

Matthew Anderson

Great car at a great price. My wife's car had a lot of miles, and was starting to worry us, just because little things were going out. the guys at Ramey Ford went out and found us a replacement. When we didn't like that one, they pointed to one that my wife immediately fell in love with. Thanks guys!

Nova White

Ramey Ford in Princeton is awesome to work with, LT and Terry was very helpful in getting us in a new car. I will be a repeat customer.Keep up the great work LT (my new bestie)!!!

Travis Williams

Bad bad attitudes! The salesman was great until it came to following up with me on financing. I couldn't get my salesman to return any phone calls. All he had to do was tell me that they couldn't get me enough money for what I wanted. When I did get him on the phone he seemed extremely annoyed. So, I call back to try and go over some cheaper options. I get the first salesman on the phone and try to explain that I was working with a certain salesman, and before I could get it out that I wanted someone different he interrupts me and says "well ask for him next time instead of just sales." and immediately transfers me to the fax machine...wth??Like I'm some kind of dumbass. These people really need to do something else because customer service is definitely not their strongest attribute. It's not that hard to treat someone with respect and make an honest deal. Scratch one more local dealership off the list of ones I'll do business with.

Shirley Perkins

Awesome service, knowledgeable salesman (Larry Clark). Love our new vehicle.

Terry Johnson

Worked with Terry Freeman twice this year and both times were able to buy a vehicle that fit our budget. Terry is courteous and professional. The icing on the cake is vehicles were delivered to us!

Jenny Owens

They are great. Our car dealership for years. LT is the man to see when you need a car.

TEAM WINFIELD

A good friend of mine suggested I call Ramey Ford Princeton after I told him I was looking to purchase a new F-150. I called and spoke with LT, their internet sales manager. LT was such a pleasure to work with. He was very knowledgeable and eager to help. He found me exactly the F-150 I was looking for and we worked out all the details thru phone and text. Again, I cannot express enough satisfaction that I had purchasing my new vehicle thru LT at Ramey Ford Princeton. Thank you so much, Heath Bost

Shaun M.

LT Schoonover took awesome care of my wife and I. We have never before had such a smooth and awesome experience. Him and the dealership both paid attention to what we were looking for and were able to get us exactly what we wanted. I highly recommend LT and Ramey Ford to any and all that are looking for a new car or truck.

Caren Jenkins

I am extremely pleased with my experience with Ramey Ford! I am a mother of 4 boys ranging from 17 month old twins to a 6 year old. I found a vehicle on Ramey Ford's website; called L. T. and took care of everything over the phone; and my new vehicle was delivered to my house at 10:45pm that night. I did not have to leave the house with 4 active boys. I love the new car and they took my old car with them as a trade-in. I still can't believe all of this was done from the comforts of my home. I 100% recommend this dealership!

Floyd K

Service department needs a revamp couldnt fix my wife's vehicle after repeated attempts, now working with Ford Customer Service and a different dealer getting repairs that Rameys couldnt find. This is a new vehicle as well with less then 1800 miles owned less then a month.

Alicia Meadows

My boyfriend Stephen and I are very happy with the purchase of our new car from Ramey Ford in Princeton. LT was a great person to work with and was very helpful. Charity and the finance gentleman were great to. They all took care of our needs and was very courteous. And didn't have to wait long. Best experience we have ever had buying a car!!! Thank you all very much !!!

brandon pack

Very fast oil change and rotation!

jason smith

My family and i went there to look at a truck that was online and the salesmen was very professional and let us test drive the truck and when we came back he said he would go above and beyond to get us in the truck we wanted after giving some info we were driving home would highly recommend Grady Alford as your salesman we were treated like family and will return for next purchase

E K

I deal mostly with Larry Clark. He is always pleasant and eager to help. Him and his son Darryl are good people to deal with. If you are in the market for a new Ford or a good used car, look up one of these guys.

selena ann

Noticed my tire was low, called them to see if they could help me. I don't even own from them. They told me to come on in and they would pump it up. Nothing but friendly faces, really appreciated them.

Bruce Carr

These guys are great to deal with!

Fred Allen

The turnaround time was pretty fast, considering they were busy. Time ward a total of an hour give or take a few minutes. Staff was very personable. I would recommend them!

Barb Heskett

I am so happy with my new 2018 Ford Fusion with titanium package bought from Ramey Ford Princeton. If it weren't for Terry Freeman and Frank Lester, I could never have gotten this great car. They worked so hard to get the financing I needed and were very patient and understanding of my concerns. Also, LT Schoonover was so kind to set the technology package up for me! If it weren't for the hard work of Terry and Frank I would never have gotten this vehicle with all the bells and whistles, which I never dreamed I would own. Thank you so very much!

Mary Beth

Great deal on a new car. LT really went the extra mile for us. We came 2 hours and another state for the deals. WORTH IT!

sammy cox

I purchased my car on 6/20/2018.. I had an issue come up with a sensor and went back to LT Schoonover and he took care of it immediately. Thank You for the service that was provided.

Kathy Lambert

A pleasure as always. Thank you to Danny, John, Gary and all the rest that helped us with our purchase.

Alex Colaiseno

I was certain of the vehicle I was looking for. The Ramey pre-owned lot had it. I found the car online and drove to the lot. The deal was easy. the salesmen were friendly. They listened to me and worked with me and never tried to push me into something else. In a short time I was headed home in my new ride! Thanks "RJ' and Brandon.

Lance Nguyen

Service department damaged an owners car and the GM refused to do anything to make things right. Terrible customer service for such a rich company. Expect to never get my business.

Jess R

Such a great place to purchase a vehicle, very nice people all around. They went above and beyond and made sure that i would get into a vehicle and also that i was happy with the vehicle that i was getting before purchase and i will recommend them to everyone and anyone in market for new or used car! Drove 2 and half hours to deal with these guys, very well worth it!!! Thanks so much for your help!!

Randy Worley

Ordered a part Tuesday, it arrived Wednesday morning as they said it would. Set appointment up to have it installed. Got appointment at 2pm, I arrived 10 minutes early. They took my truck straight in, an at 2:12pm my truck was ready to go. Outstanding service as always!! Thanks everyone there for your help....

Craig Stout

Great people. Good service. Always willing to help in anyway!!

MBM

good auto service. friendly, helpful, and will take you home and pick you up if vehicle needs to stay overnight. the driver even stopped at the store for me, as I needed a drink.

Kay Frank

I had a cracked wheel from hitting a pot hole and it was fixed in a day and a half. 5 stars!!

Danny Montgomery

The staff at the service desk is why I come back. Kathy is the type of person I like dealing with. I can trust what she says is the truth and not trying to gouge for money. I do dread when she calls and my truck is being worked on (that’s usually bad news ).

Branden Hart

Had a friend take his 2015 Mustang GT here to have a faulty tail light repaired. When he went to pick it up, a silver oily liquid was present all over the vehicle and the interior and the steering wheel. A female worker in the service department was notified and agreed to have the vehicle undergo corrections at a local paint shop due to them not having one. Well, that trip produced a Mustang that suffered numerous scratches around the tail light area. The manager at the Ford dealership disregarded the new damage and scoffed at my buddy with " it’s not fair to them that I don’t have photos of the car before it went into their shop." Avoid this place like the black plague!

iBeatz / Incidious Beatz

Plenty of new and used cars, all detailed and guaranteed to meet your standards. Nice waiting area, speedy service and great information. Simply ask anyone, usually they will approach you as you arrive of course. Much information is available online as well if your just browsing around.

Steven Stroud

These guys made it very easy to buy a car out of state. They even took it to a shop of my choice (on my own dollar) to get it inspected. They also gave me a reasonable rate to have their insured driver bring me the car on my schedule! Great place.

N Freeman

I was working with Terry Freeman from Ramey Ford Princeton and I got the impression that he was not attempting to help me. His emails were vague and did not give me information so I felt he was just saying anything to just get me to go on or to do the bare minimum because I was not a perfect, ideal customer with a 800 credit score. The next morning I emailed to inform him that I was going with another dealership that felt that were more willing to help me and he replied with a very childish remark that stated: "Terry Freeman at Ramey Ford Princeton Thu, Sep 20, 11:20 AM (6 days ago) to me OK thats fine with me I was also able to get you a loan worked out this morning on a NEW car. I told you I would try to get you the most worked out I could. Sorry I didnt answer you quick enough!!! Thank you Terry Freeman Sales Manager / Special Finance He then ignored my follow-up emails where I apologized and he not responded to me at all. This is very unprofessional and clearly shows that he was not worried about losing a potential customer. I made three clear attempts to tell him I was sorry and no response. Ramey, I would make sure he doesn't interact too much with the public. I live very close and will make it clear to not work with this individual if anyone is to ask or if I hear of anyone wishing to go to this location. I have left a poor review on Cars Direct and any other site that contains Ramey Princeton information, I will do the same. I wish I did not have to give one star.

David P. Smith

Work done quickly & correctly, & back on the road!

Robert Logan

Excellent sales staff excellent truck completely satisfied

Billy Kinzer

Kevin Cochran is great to work with when you are ready to purchase a vehicle.

Vicki Shirley

Best Car buying experience ever! They are the quickest and best at what they do. Would definitely recommended them to everyone even out of state. We don’t even live in the area but would return if we need another vehicle. Make sure to ask for RC, he will make sure you get what you want & then includes his own special gifts.

Mark Payne

Great place to buy a car . Thanks RJ Miller.

Gary Hamden

Great buying experience LT did a great job. Also a great place to get your vehicle serviced

Paul Fields

My veteran grandpa went here by himself to buy a Lincoln on Veteran's Day. It was the most expensive car he's ever bought and he has trouble understanding things. They ripped him off beyond belief. They gave him nothing on his trade and he paid around $10k more than fair market value. My grandpa never told us he was buying a car or we would have stopped that from happening. When my dad found out about this, he was angry. The manager (Sluss) told my dad that he could reverse the deal on the car but he didn't like our attitude so he wouldn't. My grandpa is stuck paying a ridiculous payment at 88 years old. I put a review of this experience on their Facebook and it was instantly removed. The guy over that department was rude to me about doing that. Maybe they shouldn't stick it to 88 year old veterans. I think that's rude. My entire family will not ever buy a car there again. In fact, I've purchased a brand new car and a truck since then and I never even checked their inventory.

Chris Mason

Service department damaged an owners car and the GM refused to do anything. This is the level of customer service you can expect post sale. Shameful.

Jimmy Sanchez

Service advisor was very kind and a great help.

Lisa Dowd

I After purchasing a car at Ramey Ford I will never again use another dealer.The staff is friendly and reliable,they treated me like family and did everything in their power to put me in a safe reliable car.and did.I purchased a 2015 Ford Focus and I love it.The sevice department was just as friendly and reliable as the sales department.I took my focus in to have it servised and while I was waiting my friend that had accompanied me purchased a car also.I will always return to Ramey Ford for any future vehicles I may need.They are like no other dealerships I've ever visited.Thanks Guys.

Christopher Sizemore

Great job great people working in the service center

Nicole Leon

Wonderful service with a pleasing waiting room and an amazing staff.

Michael Lewis

Great Service and Profession and Courteous Staff.

John Thompson IV

Sales guy's very friendly and seem to genuinely care for customer and they try to do what they can it seems & the only reason they get any stars. beyond that we have had a terrible experience. They puled our vehicle out of service for us to look at, when we decided we wanted it they promised to finish looking over it and fixing all that need fixed. Well in between time for our appointment to take it back to service. the driver side and passenger side windshield guards both blew off the vehicle and by the remnants looked to be fastened with Velcro. Something they would have noticed had they finished inspecting as promised. Needless to say on the day my wife was told to bring the vehicle in we were told we had to pay for everything to be fixed including what they had messed up before we even bought the vehicle.

Terry Minke

We got an excellent deal at Ramey Ford on a 2015 Jeep Cherokee. LT helped us to understand how to navigate the Chase Car Buyers Service since we had never used that. We were able to pre-qualify for the loan through an online application process and everything we settled within a hour. Even though we had to drive about 40 miles to pick up the car, when we got there, their finance manager John had found us a better interest rate than we originally qualified for and saved us some money on top of the great deal. All in all a great experience. We will be buying another car soon from this dealership. The Minkes >Rural Retreat, VA

Kathy Cline

Great place to buy a vehicle. Friendly staff.

Delta Farley

RJ MILLER is the best car salesman I have ever dealt with in all the years I bought a car. I got a fantastic deal with him. I will be going back to him again and again for my car needs!!! I wasn’t harassed which is very important to me. He gave me time to go other places and look at other cars before I bought my 2015 Ford Escape from him at Ramey Ford in Princeton WV!! Definitely check him out there and I will go back again!!! AWESOME, THANKS RJ!!!

Ro Sands

The best experience buying a vehicle. I have been looking for a vehicle recently and have been to many dealers. All were helpful but felt phony. The dealers at Ramey Ford Princeton were definitely the most genuine and not pushy at all. Our Sales Rep. Ricky A Anders was great and found us a great deal on a car. The General Manager Matt was also great. We will definitely be going to Ramey Ford Princeton for our next purchase of a vehicle. I highly recommend going to Ramey Ford Princeton WV.

Jeffrey Oliver

My experience with Ramey Ford was excellent. Rex Ratliff was so involved in my purchase that it was wonderful. My truck is immaculate, yes it has some scratches, but it is 3 yrs. old. The interior of the truck is literally spotless. The leather is in great condition and carpet is perfect. Ramey Ford was the most reasonable dealership I viewed in my many month search.

David French

I got my car serviced at Ramey Ford in Princeton, WV .The prices are very competitive with other dealers in the area . They will make sure your car is safe to drive for you and your family. Just ask for Ashley in the service department and enjoy the great hospitality in their customer lounge with AC , TV and hot coffee. Well done Ramey Ford ☆☆☆☆☆.

Mike Crowder

It made truck buying easy. Thank you to Mr. Spicer for a great experience.

fredfurches

THE MECHANIC WAS VERY GOOD EXPLAINED WHAT NEEDED DONE...CHECK IN GIRL ALSO GREAT...ALL WE VERY NICE AND PROVIDED ME A RIDE HOME WHILE WORK WAS BEING DONE AND CAME AND GOT ME TO GET MY TRUCK...VERY SATISFIED

mark daniels252

I took my f150 there they was supposed to fix the key system and check out the radio they did fix the key but the radio they did not even check I know cuz I had it checked today and the buttons on it is messed up

Joe Cardillo

My daughter was traveling from Ohio to South Carolina when the Engine Coolant overheat light came on. I called them ahead of time and when my daughter got there they took the car and diagnosed it immediately. The active grill shutters were stuck in the closed position causing the car to overheat. They rigged the shutters to stay open to prevent the car from overheating. Ashley in the Service department was so professional and so accommodating. My daughter was back on her way in an hour. This dealership and their service department are A++ awesome!!! The service fee was more than reasonable. Thank you Ashley and Ramey Ford.

Brian Darce

Buying your first new car can be a pretty stressful event. Especially when you know the exact vehicle you want and then having to try and find it. Luckily I got in touch with LT Schoonover who made the process easy for me. He got me exactly what I was looking for and within my price range. And the best part is i was in and out of the dealership with the keys in my hands in less than an hour! I’ve been on many trips with others purchasing vehicles at dealerships, and we were always there for a good while. You will not be wasting your time and money buying from this dealership. I highly recommend them!

Seth Lowe

Loved it! All the people there were helpful and friendly. I would definitely tell anyone I know to go there.

Jc Rarick

Do not buy Ford any more. Lincoln had bad bearing in rear end. would not fix until warrant expired. 3500 miles.

John Giles

They are the best! When it was looking like we weren't going to be able to get financed....They got us financed! Jeff is top notch salesman and LT was terrific. They brought us in and we left with a new car. Thanks Ramey Ford of Princeton.

Robert Buckels

Fastest service of any of the Ford dealerships I've been to.

David Ray Miller

Great service!

Vicki Lawson Lawson

Was an unexpected breakdown and they took us right in. We had purchased the ten year warranty on the Edge and parts had to be ordered. They sent for a rental car which we drove for several days and really they had our vehicle fixed sooner than I thought. I would recommend Ramey Ford to anyone looking to purchase a new vehicle. And the staff was great. All we paid was 100.00 for a almost 5.000 dollar bill. Thanks Ramey!!

Lawrence Medley

I cannot express my gratitude enough to the service department here at this local Ford dealership. Ashley this is all possible by you and your associates . I can only hope that the management of this dealership has the chance to read this review. As I was traveling through on my way home to Alabama I had an issue arise on my pickup. Although this was not covered by warranty I was late getting to the service department as they were about to close. I want to send a great thank you to the service department, also the great service from the parts department, and a huge thank you to the mechanic that decided to stay late and fix my vehicle. You have a great group of people working for you and I only hope that this thank you will reach you and let you know. So many people these days do not get the appreciation they deserve.

Junior Conner

Good place to buy a car

James Ball

I had to have the dash fixed on a new vehicle, and the service department picked up my car and took mine in for repair, the repair was a pretty major job. The had to remove the dash to fix. I got the vehicle back and you can not tell there was any problem at all. They did a first class job.

Zuberr Man

I purchased a used 2017 F250 XLT 4x4 from salesman LT. He was helpfull and we worked out a good deal even on a trade-in unseen by the dealer. They even delivered my truck to me 5 hours away - that was a huge relief for me! Danny the driver was awesome and i tipped him for his professionalism. The truck appears to be as advertised. I was given only 1 key/fob but promised I would be getting the 2nd key/fob when the original owner returns it. I'm still waiting........ONLY 1 STAR because when you pay $36,000 you expect to get 2 keys!!! I will update when/IF I ever get my 2nd key/fob! UPDATE: my salesman LT followed up and mailed my 2nd key fob to me a few weeks ago. He kept his word and that means a lot - thanks LT!!!

tvqueenme1

Ramey Ford took care of my oil change and tire rotation in a timely manner. They were also able to diagnose other issues with the brakes that needed attention. Everyone is always very helpful and courteous. They do a great job!

Nancy Lowe

Very helpful staff.

Devon Farmer

It was horrible , I had my car for 3 months and the back end went out. They informed me that it was not under warranty because it was not part of the drive shaft this cost $768.00, the belt was torn I had to replace it or I would need another front end. I actually sold a navigator the very next day for them. Ramey has refused to do me right. I have 3 small children and I have been stuck on the side of the road 3 times now. This has caused me to upgrade my insurance to add towing to my vehicles. Rameys In Princeton I not reliable PLEASE PLEASE do NOT buy a car from them they are not willing to help you when you have problems with one of THEIR vehicles. I guess they save all of the good ones for themselves. I am so disappointed. I was told that I would just have to live with it I have put $2000 in the jeep already not including the $16,000 I paid for it.. I will never and if I can help it no one I know will be purchasing a vehicle either. I'm sure this will not help anything, however if I can get headquarters I wonder if that would make a difference. ( I doubt it)

Sherman Williford

Great customer care. Issue resolved and apparently all is in place. Thanks

Martha Simmons

Gary and Kathy have always been my "go-too's". They have always given me great attention and always take good care of me. Wouldn't go anywhere else.

Michael Linkous

I could not be more pleased! I found the exact car I was looking for... down to the color and options. I did not have to settle for anything. Kevin and David made the experience easy and painless. I received a very fair deal not only on the car, but also on my trade in. The paperwork was handled very efficiently and in a timely manner. Would definitely recommend Ramey Ford!

Naomi Walker

It was good except , i waited an hour for a inspection sticker that should have be maybe 30. Because i did not hear them call my name over their intercom.

Robby Pate

LT is the man! We must have emailed back & forth for a week. He was upfront and honest in answering questions my local dealers wouldn't. Ultimately he had what I was looking for at a great price. 2015 F150 XLT with console and luxury package is by far the nicest truck I've owned. Again, a pleasure to deal with. Wish every car buying experience was like this. Thanks.

Cara Russell

Everyone was extremely nice and helpful. Worked with us to get the best payment possible. Kept us well informed through the process.

Evan Hash

LT Schoonover was right on top of everything. I called and told him what I wanted and he made it happen very quick. We love our New Ford F-150 and will always chose Ramey Ford 1st in our purchase of any Ford!

Gary Edwards

Very good in fact they did an awesome job.

Eugenia Shrewsbury

If your looking for a new car try them out they are great

Tina Spradling

Positive, friendly, and worked on my behalf to give me the best possible deal on the vehicle that I wanted.

Jesse Raines

I purchased a 2011 f150 in January 2019 that has some rust issues after finding this out Mr Blackburn went to work on making it right..I had to wait to get my tax refund cuz I didn't have my half of the repair cost..I got my refund and was unable to get in touch with Mr. Blackburn after leaving numerous messages..I spoke to Mr Blackburn and apparently to the post below I will be responsible for the full repair of the truck.. I urge people to be cautious on Facebook if u have a friend resend u a friend request please check with them b4 receiving it..this is how hackers get ur personal information.. They sold me a 2011 f150 thats a rust bucket..I'll never buy from them again..my truck was purchased in January all I've got is ignored from service manager Gary Blackburn.. Your right it doesn't seem like it was, however the reason I gave 4 stars is the good sales experience that I got with Rex Ratliff and Terry Freeman the day of my purchase..

Gerald Knapp

Great people at the dealership. I used Capital One Auto Navigator and the process with real quick, no long hours at the dealership. I attempted to negotiate the price down but they ended up adding additional items such as bumper to bumper and power train warranty for same price.

Josh Lucas

I am really happy with the buying experience I had with Ramey Ford really good sales staff and the fiance department done a great job! I would recommend Ramey Ford to anyone!

Kevin Johnson

Bought a 2018 Expedition in June from Ramey. Had some issue with the vehicle and was in shop 4 different times before they could figure out issue. Each time Ramey Service went out of there way to accommodate us to get the issue fixed.

Deborah Dehart

My appointment was at 8:00 AM. Gone by 8:30 AM. Very efficient. Excellent service.

Ashley Wimmer

Wonderful service dept. Ashley and Kathy are always extremely polite, friendly, and very knowledgeable.

RV Prepared Yet?

I can not say enough good things about the service department here. I was traveling in the area up from Florida and looking for land when my window washers stopped working. It was also snowing/icy and I couldn’t see. It was about 23 degrees out. I took it to them with no appointment and told them I really needed this working because I’d be pretty much stranded without being able to see. They took my info and told me they would get it in and have a look. About 20 minutes later the mechanic pulled it up and front and my window was clean. Seems snappy lube #14 put cheap or watered down fluid in my washer reservoir and it was freezing as soon as it hit the nozzle. I used all of it and went straight to get the deicer kind. I thought the reservoir was empty but there was a solid chunk of the cheap stuff still in it. I just added the better stuff in with it and haven’t had an issue since. Thanks so much Ramey Ford service!

Johnny Bailey

Service department is great. I wish you would have Saturday hours.

Judy Page

As always, Ramey’s did an excellent job servicing my vehicle..Friendly and courteous staff..I didn’t have to wait very long on my vehicle to be completed..Thank u for always doing an excellent job!

Gary Butt

Great service works hard to provide great deals and service. Thanks Kevin.

Linda Wilson

Frank and Terry were great to work with to purchase a new Ford Explorer! I am enjoying my new 2018 Explorer. Frank found the one I wanted to replace my older one. Great job!

Andrea Spinks

I totalled my 2016 Ford Focus on Monday June, 11. I was told by Mid-State Ford in Summersville, WV on Saturday June 16 that I would need to wait a couple of weeks for the insurance paperwork to get finished before I could purchase a new car. LT Schoonover at Ramey Ford in Princeton, WV had a new Ford Focus to me that evening. He was excellent and really helped me in my time of need.

Steven Wyatt

Had an alignment issue with the front clip on my Focus RS. Ramey Ford scheduled appointment with body shop, and repairs were made to my complete satisfaction.

Michelle Sullivan

I travel all over and when I need to take my truck in for service I usually just pick a dealership and go. Ramey Ford in Princeton has the best group of people I've ever dealt with in my travels. They are kind, courteous and pretty quick. I can count on them to find the problem and take care of it. They are definitely 5 star rating!!!! I recommend them if you need work done!!!

Cynthia Cox

I scheduled a service appointment by phone and got a time and date that worked with my busy schedule. The service was for an oil change - new WV inspection sticker and to have a tire checked and fixed - as it was leaking air. The service was exceptional. Timing was sufficient. My vehicle got what it needed. The staff is always polite - courteous - knowledgable and very welcoming. I highly recommend Ramey Ford for whatever your vehicle may need.

Jen Littlejohn

LT is an excellent car salesman, always very helpful. The auto service center is incredible. Even on busy days, I was out of there in under an hour.

Dan Mulhearn

Friendly, knowledgeable service. Work done well with minimum wait. Comfortable waiting area with coffee. Prices not too bad. Been purchasing and servicing all my vehicles at this dealership.

Paul

Worked with LT on my Raptor Purchase. I am from out of state and he handled everything very efficiently and honestly. When my truck arrived I flew to pick it up and prepared for the long drive home. The signing process was the fastest I have ever experienced. I was in and out in under 30 mins. LT even returned my rental car for me. By far my best out of state experience, and probably one of my best car buying experiences period!

Kim Richmond

Sales person nice. Didn't have what I needed.

Sherman Haynes

I purchased a new 2018 Ford F-150 from Ramey Ford in Princeton, WV and it was the best experience I’ve ever had trading vehicles. David Sluss, Craig Cook and Jon Martin were all extremely helpful and a pleasure to work with!

Michael Crowder

Ramey Ford service is as always outstanding. Very friendly and very quick to assist. Setting the appointment time and the service itself was quick and professional. Kathy at the service desk has always been helpful. I highly recommend.

Mark Parsell

Needed parts that they didn't have, but they found them for me.

Gary Shrader

good to deal with will be a repeat customer