Reviews of Ramey Chrysler Jeep Dodge Ram (Car Concessionaire)

Howard Helton

Great place to get your car serviced.

Bubby Croy

Awesome job

Jeffery Stewart

They got my car right in and as far as I can tell did a great job, in a timely manner

Nate Sykes

At one time or another I've dealt with most of the dealers in the Roanoke/Blacksburg area (Shelor, Duncan, etc.), but I have to say my experience at Ramey was better than any of those. Michael Walker was one of the best sales guys I've ever worked with. Ramey made the deal easy and even delivered the car to Roanoke. Even the two older gentlemen who delivered the car were great. Next time I'm looking for a car, I will definitely be giving Michael a call, even though its a bit of drive from Roanoke.

Stephanie Acord

Wonderful place with great people and prices

d. j. sarver

I drive 90 miles one way to have my vehicles serviced at Ramey Tazewell, because I know they will take care of me.

Dennis Roark

Good

Susie Shelton-Adams

Charles was beyond wonderful in helping us find and buy our car. Mine was a challenge because of my credit score and he worked until he found what I could buy AND what I wanted. My family and I are lifetime Ramey folks now. Thanks Ramsey and Charles!

Penny Broyles

Service Dept personnel was very friendly and informative. The Service writer- Brad Franko took the time to go over my service sheet with me to let me know what all was done to my Jeep. Excellent customer service!

debbie looney

I like Ramey Dodge, Chev, and Toyota parts people and I love the lady who answers the phone. I think her name is Dianne. She is so nice and the parts people do a great job.

Josh Blackburn

Turned my lemon in there they was hassle free

Matthew ADAMS

Drove over a hour and a half to look at a car we found on line. Pulled into the lot found the car . Then we waited for 30 to 45 minutes to be waited on. No one ever spoke to us. Two young girls pulled in and 2 salesmen came right out to them and still never spoke to us. I don't guess Ramey Dodge needs my business

Brent Jaworski

Andrew went above and beyond to make the purchase of my truck a great experience. They delivered the truck to me about 7 hours away. While enroute the check engine light came on. The driver got me on the phone with Andrew and he said just take it to any Dodge dealer and he'll cover any cost to fix the check engine light. So I signed all required paperwork. The next day I noticed a few other minor issues. I sent Andrew a text addressing these small finds. Without hesitation Andrew sent a driver back down the next day to pick the truck up, provided a loaner truck, fixed the issues and returned it several days later with all items corrected.

Natasha Klosterman

We are from ohio. Traveling on our very first family vacation. Unfortunally our van locked up and stoped working. Come to find our it was done for. We stayed in a hotel for the night and early this morning we landed on rameys car lot. Explaining what has happened with our van and how were not from around here Everyone at Ramey helped us out tremendously by finding us something in our price range. It took hours of phone calls and paperwork but thanks to Travis Barker and others there we walked out with a reliable vehicle for our family. A HUGE THANK YOU TO RAMEY FOR HELPING US SAVE OUR VACATION AND CAR.

William Catus

Ok

D Downard

Our Ram truck, which is still under warranty, went into "limp" mode due to an error code for the electronic throttle control. The three dealers closest to us wouldn't schedule it in for more than 1 1/2 weeks. We called Ramey and they scheduled it in the next day. They called me before noon to tell me what they found and to let me know they ordered a part. Called again the next day at 10:30 to let me know the truck was ready to go. This is the way a service department should operate!

beck usawv

Excellent. Shuttle services were great too.

Allison Price

Nice doing business with you guys at Ramey in Tazewell Va

Paige Belcher

This is my second time buying a car at Ramey. The customer service was great! The sales staff was very helpful and met all of my needs and wants. I was in and out of there quickly and with ease. I also had a service appointment for recalls and they accommodated my schedule and had my car ready in the same day. The staff was also super friendly. I appreciate everything Ramey has done for me! :)

Christina Thomas

Excellent service for the price. Took care of a sensor issue while they were changing the oil. Very pleased.

Travis Pace

Always fast and friendly.

Misty Smith

The salesman at the dealership was very rude and disrespectful. He could not provide any definitive answers to questions regarding rebates or pricing of vehicles. He did not ask any basic questions about my employment, offer to run my credit, or attempt to make a deal in any way. I am highly dissatisfied and will not return to any Ramey dealership. This is after my Mom paid cash for a Buick at the Ramey dealership next door. We will no longer do business with this company!!!

Taylor Pigg

This place is a joke brought truck in on warranty work after a month still no resolve and giving me the run around. Had them change the oil before realized how bad it was one month in my truck is low on oil when I have never had an issue with it leaking or burning oil and is now ticking again didn't have this issue prior and my warranty work still hasmt been done!

daisy beck

I always experience nothing but exceptional customer service any time I have had to get me vehicle serviced at Ramey. The staff is very courteous and professional. I would recommend Ramey dealerships!

Linda Meadows

Always took care of us.

Marsha Day

Great people to deal with!!

Wayne Lawson

Went to Rameys express lube for oil change very friendly staff and do a very good job

Angie Arms

Superb experience buying a car through them.

Moira Washington

We had a vehicle break down coming through the East Mountain Tunnel and were towed to Ramey Chrysler in Princeton. I can not say enough about the friendly, helpful service we received from everyone there. Larry Jessee in service was very kind and helpful. He made sure our truck was looked at even though it was Friday before the long weekend, and Andy Hardee was able to lend us a car to get to a hotel for the night. Both were very understanding and willing to go the extra distance to make sure we were well taken care of. Thank you so much, you made a very scary and uncertain time for us a lot better!

Teresa Doss

Nice. Very friendly sales men

Gary Hamden

Great Service Center

D M

I bought my first car from Ramey, and my second, and my third. The service department is excellent. Please don't mistake them with Ramey Ford - this is a totally different company, even though they have the same name - just deal with Ramey Row, and you won't go wrong!

Jerry Williams

Service not so good

maria farris

John at Ramey in Tazewell was excellent in getting me in and out. The service has been top quality for me.

Char Powers

When needing my car fixed, it took three times in two years to get the hood lever fixed and still the shop used zip ties to hold the cable. Not to mention I was first told the warranty would pay, then I was told I would have to pay $100.00 deductible. I have the disappearing deductible, which means I wouldn't pay a $100.00 deductible unless the warranty paid and the cost of repairs were $1001.00 and over. I paid the cost of the repairs of $97.00. In other words I was lied to twice and the repairs were shotty. I was not pleased at all. Just because I'm a woman doesn't mean I'm stupid.

Donna Donna

We bought late-model jeep from Ramey. Decent price for car and great price for trade-in. Salesman Andy Hardee did what he said without any shenanigans. Highly unusual and pleasant. I would buy here again definitely.

Allen Neal

They do a great job where they do oil changes and service .

Sara Goodson

Buying our Chrysler Pacifica from Ramey Tazewell was a great experience.

Scarlet Lowery

What's not to love! Service dept. & parts dept. are very curious & helpful. All the staff are wonderful!!!

Ron Primmer

I bought three cars from them and they have treated me right, see Richard linkous ( big daddy) for a deal

Kris Hunt

This what you can expect took my truck in after having front end rebuild for an alignment 49.00 bucks no problem........2 hours later cant do the alignment because rear brakes are worn ???? What no that cant be right oh yeah and wheel bearings are bad.....um there brand new....well we can do it ok so I pick the truck up the bill 52.00 ...um wait it was 49 and you didn't do anything....oh well they did an inspection for me so I have to pay.....WTF never again total scam

Terri Philpott

Fast, thorough service. Great employees!

Todd cottingham

Its quick and friendly

Monica Price

Always do a great job....don't even have to give them our name!

Stephen Hawn

I broke down on I77 (water pump) I made it to Ramey's, they were super excellent, pertty much dropped there tools and fixed my problem, I was out of there in about 3 hours.

Paul Williams

The dealer did everything he could to make my vehicle purchase experience the best. They even drove to my house to pick up my trade. If you want service then go to Ramey. I almost forgot the most important thing; I love the Jeep Rubicon. It’s everything they told me it was. They even taught me how to use the instrument panel before I left.

Jason Shaffer

Go see Joey Wellman he goes above and beyond !!! Customer service is his middle name

Cortland Hurst

I only ever go to the parts department . And those guys know what I need for my jeep.

Kuldalegur

The staff went above and beyond providing the best service you can find, and I will be coming back here for my next car purchase.

djinva88

The best dealership service department!

Karen Adkins

Fantastic customer service. This is our 6th car bought at Ramey and we will definitely buy there again. Derek Stewart and Okey Mills are great guys.