Reviews of Dutch Miller Kia (Car Concessionaire)

Jeanie Waugh

Took good care of a safety issue.

Sherri Rowe

I'm an old customer Bought my first Kia Optima in 2013. Best car I have owned and I've had Honda s and Toyota's. I just did go over 100,000 miles. To find my oil is going somewhere. Doesnt burn or leak. But I'm loosing or consuming 1 at for under 1,000 miles driving. I'm sick about it because I love this vehicle. I've done oil changes every 3 thousand miles. Car look great. I've had the service dept check several times. Will need a new engine because there is an issue. I wouldn't feel safe driving on trips now. New engine $6,000. Wow. Trade in value about 6,000. Really cant afford a new car payment. 103,000 when first reported. Can you extend the warranty. I've been your # 1 promoter since I bought this car. Love the car and loved this dealership.

Bernice Miller

Friendly, great service and has complementary smacks and exemplary

Melissa Ross

Had what we wanted for a great price. Staff were superb.

tray moore

Roe is very gud in respectfull

Ash Hostetter

Such great service

Christina Clatworthy

Had a great experience here today! By far the best experience I've ever had purchasing a vehicle. Easy to work with, fair and friendly! And a special thanks to my salesman, Alex! He was great to work with! I would recommend them and him to anyone looking to purchase a car!

Jordan Moya

I earlier reviewed this place horribly, yet one person was able to change my mind here resently. Greg Cogar is a very friendly and helpful man, if you buy a car, buy it from him. Now the financial people are a joke. Rude and laugh at every question you have. But Greg Cogar is the go to man if you need anything explained or have questions. Very friendly guy.

Chuck Robertson

Awesome! Nathan Graves was excellent!

Garnett Dean

Great experience nice ppl to help you out with looking for a car or truck !!

Justin

Tried to scam money out of wife..... horrible experience and will never go back

Amber Walsh

I just got my 2017 Forte from here yesterday. They are very helpful and try to get you in and out as quickly as possible. They make the process of buying as hassle free as possible. Strongly suggest!

Laura Donahoe

I had a fantastic experience at Dutch Miller KIA! Wonderful customer service, very friendly employees and I got a great deal. Would absolutely recommend them and will use them again myself. Ask for Jason!

Jason Terry

I have known Mrs Lawrence a long time. Her word is as good as anyone in our community. I support and trust her words. If you haven't seen her experience on social media, make sure you check it out before purchasing at this particular dealership. In support of Debbie Lawrence. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I am considering civil liabilities for these actions. I was a repeat customer until this. These guys have one goal and it's not the customers. See the social media post and the over 100 shares now with other google reviews not from me, but as well as my personal experience.

Linda Haney

Very good service. I do not have to worry about ever thing is done or not.

Lisa Ferguson

Salesman was nice , mod like I was a air h female , I was told they could help me but when I arrived mod who is from another store said there was no way then told me to go somewhere else and what vehicle I should buy even though he knew my need to a vehicle with room for wheelchairs ,very disrespectful and I am so disappointed

Lisa Maynard

I got my oil changed on my 2019 Hyundai Elantra at Kia in Barboursville. The gentleman were very friendly, the work was done very fast and I would highly recommend them.

June Zampolin

Great Experience!! Gus was my salesman today. He was fantastic! New exactly what I needed and worked with me within my price range. Thank you Gus. I would definitely purchase another car fromDMK

Rebecca Belcher

They have the best customer service! I won’t take my car to any other dealer nor buy from any other dealership!

Briana White

I love my new Kia!! Not only that Adam was the best. He never tried to push anything on me and always gave a good opinion.

Anonymous User

The Service Department at Dutch Miller Kia in Barboursville were excellent! They were very professional and customer oriented. They also have Saturday hours, which is the only day I would be able to come in without missing work. I made an appointment on line and they were able to get to my vehicle right away when I brought it in. After work was completed I had a question about changing the auto door unlock feature on my Kia, they said that they didn't think they would be able to change this. When I was leaving, the Service Advisor and Technician caught me in the parking lot and said they were able to change it after all. They took my vehicle back and changed the setting in only a few minutes. The fact that they would come out and catch me just to answer a question and correct a preference that I had, that didn't actually affect the functionality of the car, just speaks to their level of customer service. Excellent!

Joseph f

This dealership I had nothing but empty promises and they ran my credit unauthorised. Yes without my permission. Trust me don't go there and expect the truth or to honorable dealership. Totally not honest with you. They only lie to get the sale, once you are out the door. You can't get anything that was promised and even put in writing about their promise of commitments in the written sales contract. Unless you want to go to court.

Jeff Hutchison

Need a car? Call and ask for Jonathan Murray. A true professional and a great guy to deal with. Jonathan will absolutely take care of you!

Ashley Sharrow

I'd never take my car anywhere else

Roger Workman

Great service, awesome staff

Steven J

Great people to deal with! My salesman wasnt pushy, he was extremely nice and the managers and loan officers were also top notch! I will deffinately recommend Dutch Miller Kia to my friends. Thankyou for such a great experience.

Chris Rock

I do not know if all their representatives are as kind, honest and knowledgeable and Johnathan Murray. What I do know is when I need a vehicle at a great price and don't want a run around I go to Johnathan. Great Job!

Kristi Mainville

Awesome customer service!!! I really enjoyed working with CJ. He was honest and trustworthy. Thank you for making my car buying experience great!! This is the 3rd car I have bought from Dutch Miller and I will always be a return customer.

Lisa Nance

The salesman, Jason Rowsey, was super nice, very professional. Made my car buying experience much better than any that I have had. I felt like he was honest and trustworthy. He went above and beyond. Called to check and see how I liked my vehicle. Told me to bring it back and he would put my front plate on. Which he did. That was very helpful. The service department is very friendly as well.

Jo Ellen Thacker

I cannot understand the bad reviews. I just bought my fourth Kia, and I have never had a problem with the sales, finance or service departments. Neither have I ever had a problem with the cars - I just like to trade every few years.

E Kingrey

CJ did a great job. I wish the dealership facilities were more like Honda or Toyota.

Derek Meredith

Im not sure what to think about A google user's review below me..I have had nothing but amazing service @ Dutch Miller Kia. My salesman Johnathon was extremely polite and helpful and helped me get my new Sorento within my price range. I have owned it for 6 months now and the service dept has been super. I actually had my transmission act up at month 3, they checked it out and said it was a manufacturer fault. The entire thing was replaced within 3 days, they gave me a loaner and it was all covered under my warranty...I love the care they give there customers, im even taking my daughter to get a new Kia this weekend from there.. I would recommend them to anyone!

Michael Clark

Very professional ,quick service,very informative,very friendly. Love doing business there.

Brittany Johnson

Wonderful customer service and the sales and finance staff are very friendly and helpful.

Richard Carroll

Very helpful staff

Shelley Mitchel

I purchased a 2014 Kia Soul almost 2 month's ago, pd 10,500.00 cash. The car had 43,000 miles when I drove it home. I have seen a hundred " friend's and family " commercials over the year's, and now every Saturday it's an hour long commercial. Anyhow a month into ownership of my car, my driver's front window tint peeled from the bottom up. I called and spoke with a gentleman who had no idea what to do? He transferred me to the sales manager... what a joke! He informs me that the only thing he could do is peel the tint off for me??? As I start to fuss a bit he tells me they did me a favor by putting me in a 2014 Kia for 1500.00 less than the asking price. Haha which by the way was what the price was on their website, they just jacked up the window sticker price. So actually I purchased the vehicle for their asking price... I do have to give credit where credit is due though... They have given me a 19.99 oil change with my purchase. I also need to add that I had to purchase floor mats and my sunglass slot opens every time I hit a pebble in the road, and it took 2 month's to receive my title. I spoke to two people. I was told they had mailed it twice, and it was returned twice because of wrong address. Nope! Correct address! Also my name is spelled wrong on my title. I had overlooked the small thing's until now. This dealership isn't about friend's and family, customer service or repeat customer's. It's about getting the sales and making that commission! I wouldn't recommend Dutch Miller to anyone.

Brandon Easter

Tommy Grubbs helped my wife and I to find the perfect vehicle to fit within our budget and style. He was able to get us into a new vehicle with great financing in just a few hours. He was very patient and ready to assist us with all of our questions and concerns. We would highly recommend this dealership and specifically Tommy Grubbs for your next vehicle buying experience.

Heather Green

3rd Kia in the family...must mean we LOVE Dutch Miller Kia...CJ Blosser is great!

Kathryn Bennett

5 stars

Christopher Jenkins

I've been here 4 times with my kia soul and each time, the work has been precise, on point, and as fast as you can expect to be at a car dealership. Great job guys!

Heath Casto

Decided to order a truck with Dutch after going back and forth between Dutch and Walker. I was quoted a price and assured that the rebates and price when I ordered the truck would be what I paid. So magically a week before the new truck came in, the price jumped $4XXX. I knew something was up when the VIN was available the next week and they didn't accept my deposit and told me not to worry about it. They lied to make a sale, and now I'm out a couple thousand in rebates that have since expired.

Timothy Casey

They did everything to get me in a new car - couldn't have been better really!

Jamie Sartin

I got a screw in my tire on a Friday and got it patched at another tire place. It didn’t fix so I took It Monday to Dutch Miller Kia. I was Informed the whole was too big to patch and needed a new tire. They worked immediately in on their busy schedule and changed my tire for me no problem. Every time I come In for maintenance or oil change, they always take care of me and very courteous and professional. They definitely deserve 5 stars. Thank you for always being helpful, professional and courteous!

Cody and Layla Moon

Your commercials suck.

John Jeffers

I love the team at Dutch Miller Kia. They are professional and willing to help you in any way. Will definitely recommend them to anyone looking to purchase a new car.

Samantha Aylor

There service department is amazing

Kaylie Lawrence

In support of Debbie Lawrence. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I am considering civil liabilities for these actions. See social media post and the over 100 shares now.

Megan Parker

My husband and I were just starting to look for a new vehicle and decided to look at Dutch Miller KIA in South Charleston since we have a family member that works there. We were directed to Tommy Grubbs and let me tell you, this was the best car buying experience either of us have ever had. From start to finish, Tommy worked with me on the budge and with my husband on what he liked to create the perfect meld of finance and style. Tommy was able to get us a new KIA Sportage within our budget without hassle and was even able to find a color that suited what we liked. Not once did we ever feel rushed, pressured, or displeased with our treatment from start to finish. Tommy and the crew made this the easiest and most stress free car buying experience we've ever had. We planned to "shop around" and come back in a few months, but after finding exactly what we wanted and well within our budget, we walked away as very pleased new car owners! Thank you Tommy Grubbs and Dutch Miller KIA!!

John R. Linn

Salesman, Jason, was very knowledgeable of the workings of the cars.

Wade Newell

I appreciate the great service my wife and I received from Jason Rowsey and Troy at our local Barboursville KIA dealer. Friendly, professional, knowledgeable....great service all around. Thanks!

Hoss Legacy

Service dept lead by Blake is awesome after having major issues with Kia and our car himself and his staff has bent over backwards to make sure it don't happen again

Brandon Chadwick

The service department was unreal I lost my key at carowinds and was 4 hours away from home. A very stressful day. I had my car towed to Dutch Miller Kia and they had my new key programmed to the car in no time. Them understanding my situation they helped me out on the price for the key to. They where waiting on me when I got there and quickly got to work knowing i was ready to go. Nice job guys. When I am ready to get my next Kia I will take the 4 hour drive and go to Dutch Miller Kia.

Mr Spurlock

Good people good service

Jessica Nichols

We had a great experience with Jason Rowsey. He did not make us feel pressured into buying anything and even though me and my husband spent a lot of time picking out the car that we wanted, he did not get frustrated at all with us. He also did everything he could to get us the best deal for the new car we wanted.

Bryan Johnson

Service was top notch and staff is great. Parking is a bit of a hassle.

Andi Dixon

Nathan was great!

shawnita rider

Great service and felt really comfortable in the entire experience. We have bought several vehicles here and have always been treated with respect. Great people at your dealership.

Doris Moore

First and foremost I hate to car shop but James McClure and the team made the experience a great one, Everyone treated us with respect and worked with us to get the car we wanted.. I highly recommend going there if you are in the market for a Kia.

Jo Roach

Helpful

Ray Byrd

Thay was good an friendly

Everett Bailey

Great selection

Samantha Wilburn

I absolutely LOVE this team. Everyone I interacted with treated us with respect but also wasn’t afraid to joke around a little. They really made the whole experience a pleasant one and I’ll be sure to recommend Dutch Miller Kia to everyone I meet.

Michele Hale

I am very disappointed with the service department after this appointment. I had to scrub the interior of my Optima after I got home. It seems the person who removed and put new stickers on the inside of the front window didnt wash the grease off of his/her hands before holding on to the interior post. I have already scrubbed the post three times and Guess What? The Grease Is Still There!!! I AM EXTREMELY MAD AND UPSET!!!

Valorie Bartley

Great people work here! Service is top notch!

Bryan Hagley

If you want a great car buying experience go see Jonathan Murry (AKA BIG JON) at Dutch Miller KIA - not only will you get a great deal on a car but have an ENJOYABLE EXPERIENCE while you are there!!!

Mike Brown

salesman are not pushy and give you you're space and time to look around

Priscilla Roach

The people

Peter Perez

A recall that was to take 1 1/2 hours to do well took almost two weeks !! Well it is what it is

Fred Aylsworth

Great place to buy a vehicle and a wonderful service department!

Renee Cotton

Clean reception area for customer. Coffee and light refreshments along with a charging station for cell phones

Sir Assclap

check out Marcus, he took the time to walk me around showing me ALL my options even though it was 100 degrees out! Needless to say loving my new car! Honestly he went above and beyond for me and my family definitely my go to dude from now on!

Stephen Born

Positive staff, some sarcasm, loved it

Jim Marshall

The Dutch Miller team, especially Sammi King, never gave up; even when it appeared impossible to find the Ram truck with the options I wanted within a reasonable distance. The team scoured dealership inventories all around the state and surrounding states looking for just the options I requested! Most business would have thrown in the towel on my request but they just kept searching until the perfect vehicle was found. Even dealing with Jake in financing was a breeze. Kudos, Dutch!

Shannon Jarvis

These people go above and beyond and I left there with a beautiful new car. I'm so thankful for them and I will never forget the effort they put into successfully getting me approved when nobody else could!

Laura Guaschino

We recently purchaed a preowned Kia Sedona at Dutch Miller - our salesman was Jonathan Murray and the experience was an exceptional one. I generally hate the car buying process but Jonathan made it smooth, friendly and super professtional. None of my questions felt dumb, and he answered all of them with respect, politeness and ease. I would HIGHLY recommend Dutch Miller Kia to anyone looking to purchase a vehicle. Awesome customer service!

Brandy Hackworth

My husband, Casey L., and I were there for maintenance on our 2015 Forte. And while I loved our Forte, when I took my first test drive in the Kia Sportage, I was hooked. The Sales Associate was well informed on all of the vehicles on the lot. He did not pressure us into anything(which I am very thankful for). If anyone is ever interested in purchasing a Kia, most definitely go to Dutch Miller Kia dealership in Barboursville, WV. Look up CJ Blosser. He's the one who helped up out and he's very up front about everything. A special shout out to Mark. Thanks for your help.

DK Odom

never went inside

Kim Parsons

The best service! Professional and so friendly!

Bruce Barker

Great place to buy a car great service dept

Jonathan Butler

Horrible experience very pushy. Sales rep would not stop calling my fiancé after we left to see if we had made a decision yet and we made it very clear we was there to shop around hint leave us alone. I had to call back in and ask them to stop. I will never go back there for anything

Brenda Clendenin

This is our 2nd time buying an SUV from Dutch Miller. We have had great service and great salesman both times. Very friendly and never pushy. We lucked out today and got Jason Rowsey as our salesman. Very nice and so easy to work with. I would recommend this dealership and I would recommend Jason Rowsey to sell you your next new car. Oh yeah, and he also threw in a remote start! One pf my "must haves".

Ken B-P

Jason car salesman is the best!!!!! Could not ask for a more professional guy, you can tell he knows his cars and makes buying a vehicle as pleasurable as he can

ervin caldwell

It didn’t start off great. My wife took in our 2011 Kia Sorento to the service department to get some recalls fixed and made it 20 minutes down the road and it broke down on her. We took it back to the service department to see what was wrong. The service guys were very understanding and we got linked with a salesman. Nathan Graves is an exceptional person to deal with. He worked hard to get us the best deal possible and didn’t push anything on us. He was very patient and understood our needs for a better and more reliable car. I would recommend him and their sales department any day of the week and will definitely use this dealership any time. Thank you Dutch Miller Kia and a very special thank you to Nathan Graves, who made us feel a part of the family. So if you are looking for a new car and aren’t sure who to trust, this is the guy you want to deal with. I would give 10 stars if I could. We love our new car.

Matt Downing

Great service, as always

Nate Gilkerson

Nice people that work here!

Megan Kinnard

I have previously bought 2 kias from Greg. He was absolutely amazing to deal with! I first bought a 2011 optima, then traded my optima for a 2013 sportage. I went in today along with my husband to look at a new optima. I already knew I was going to be top heavy on my sportage. We dealt with salesman Neil. He had no customer service skills whatsoever! They were not willing to work with us one bit! After hearing their so called "deal" they were going to make us, we just got up and left. WHAT A JOKE! I said that's fine, we'll just go to Mark Porter Buick, Chevy, GMC in Pomeroy, Ohio! Neil makes the comment, "please let me know if they beat our deal!" So guess what, I did! I'm driving home in a 2017 GMC Acadia right now! There is no comparison! I messaged Neil back to let him know. His response "well sorry we don't have like 5k in rebates!" Really, what kind of customer service is this?! If anybody wants a new vehicle, please visit Jim at Mark Porter in Pomeroy, Ohio! Dutch Miller, you have lost my business, and you can better believe I'm going to share my experience with all family and friends! From now on, please get to know the personalities of your sales people before you hire!

John Gleason

5 Stars truly reflects Dutch Miller Kia and Jonathan Murray, thank you for being such a great guy and always making everyone feel so welcome!

gaming dude

Terrible people for taking advantage of Debbie like this. She's a great lady and I hope her story reaches viral attention. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I am considering civil liabilities for these actions. See social media post and the over 100 shares now.

Carolie Williams

Great team at Kia. They work well and in unison.

Jefferson Stovall

Can’t thank Nathan and Jonathon—and the rest of the team—enough for their help in arranging my purchase of a Stinger. They were transparent, honest, quick to respond to my (many) questions and…patient. Since I was looking for a particular car, and a great example of it was on their lot, I ended up driving six hours in a rental to get there and finish the purchase. When I showed up, they were prepared, attentive, fast and honest—no last minute fee shenanigans or anything like that despite dropping the rental and walking straight in. I've talked to a lot of dealers and they were so good, it was worth the six hour drive just to work with such high quality folks. If/when I decide to upgrade, I’ll absolutely call them first!

John Lawrence

These guys tried screwing over the wrong family. He voice will be heard. Go read the numerous reviews about this Jason guy in the last 24 months where he has ran credit unauthorized, changed finance companies without customer approval, raised payments, and ao forth. Where there is smoke, there is fire. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I had to have my credit shopped around again. I have alerts when things are ran on my credit report and they flat out lied to me about it. I am considering civil liabilities for these actions. See social media post and the over 300 shares now.

Jody Bias

I love my new sportage, and our salesman Nathan was well informed and very helpful.

Kody & Courtney Christian

Alex did a fantastic job on ensuring that I went home with the vehicle I wanted. The service here, and their willingness to help me, was beyond measure and I truly appreciated it. Thanks, Dutch Miller Kia!

Jonatan Cavaleri

Bought a car from them, which took all day because the sales and finance ppl are a joke. Then I go get new tires at a tire store and the lug nut lock key is no where to be found. I go back to get new ones and they tell me because it's been over 60 days then won't replace them. They have no idea what it means to keep a customer happy over $50. All they care about is selling you a car and then they could care less about you. Not to mention the salesman who sold me the car is no longer there so apparently it was his fault for not checking...

James Herber

So far the best

Ronda Baker

Stopped in to ask a few questions. Pete was very friendly. Ask for him if you are in the market for a new Kia.

Crystal

Best atmosphere that I've ever endured at a dealership. Still a typical take advantage to make money and quota dealership, but they do it more nicely. :)

Khaled Mahofuz

Wish I could rate them ZERO star. Unprofessional dealer and sales manager. After I made a deal on a 2015 Lexus IS250 with them and pay a deposit, they canceled the deal and their reason was the GM didn't wanna do this transaction to find out they Sold the car to somebode else. Beaware they are liers and unprofessional and won'r recommend them at all.

Mike Rogers

Go see Jason rowsey. Awesome help

sharon roach

Best place to get my oil changed

Jonathan Pratt

Very friendly and helpful

Terry Stone

Went in with an unscheduled maint and they fixed ir.

Dee Johnson

The people I dealt with at Dutch Miller Kia were wonderful. Everything went smoothly. All my questions were answered and the agent who assisted me was patient and thorough in explaining the new technology and workings of the Kia Sportage which I left with. All those I encountered there were very accomodating and easy to work with overall.

Chelsea Gresham-Dolby

My husband and I purchased our first new car from this dealership and we were very happy with our experience! Sammi helped us to find what we were looking for in a Jeep, and she helped us navigate the process. We would definitely recommend this dealership to others!

Simon Morrison

Very good service. Had me out in a flash.

Patty Sloas

They people and the service was great.

Kama

WARNING! To anyone looking to purchase a vehicle I DO NOT recommend Dutch Miller Kia . They have done nothing but lie to us and take as much money as they can with surprise fees that they cant explain . When questioned they will just keep changing their answer until they can justify it . They quote lower prices and continually raise them when you go to sign. They have left us feeling robbed , trapped and taken advantage of . They are a HORRIBLE business ! 6 years ago they were great but they have really gone down hill . I now regret ever doing business with them. Buyer beware !!!

Christopher Anastasia

Love my Sportage! The sales staff took great care of me.

Steve Endicott

Great staff and great deals. Ask for C.J.

Jacks Sinay

Great company easy financing great local lenders on speed dial. Pleasure to work with not difficult to negotiate a great price with ask for Jonathan in financing he will definitely be a great first contact. I have gotten incredible gas mileage on my Rio s better then the sticker said

D Beach

Everyone was friendly, helpful, professional. A very positive experience.

Tony Benedetti

My wife just bought a car there we drove it home and she ran less than 10 miles all together around town major engine oil leak and possible ttranny,,,my wife put $$$10k,,,I can't get a hold of anyone please help we can't drive this car, we have to leave due to ill family member....

Ken H

Very happy with your service. Thanks

Robert keener

A lot of work replacing checks lost by DM for new dodge ram truck.

Mt King

I used to like this place about 6 years ago & felt well taken care of however since my last vehicle purchase about a year ago (new Sorrento) I just waste time trying to get anything fixed. Nothing but a run around. A small piece of trim that was reported broken the next day after I bought it has yet to be replaced. Seems they just can't get the right part even after a year of me owning it. Took video of problems & they still refuse to fix those malfunctions.

Daniel L

Jonathan Murray and the folks at Dutch Miller Kia are an outstanding bunch. The buying experience is very low pressure, and the vehicles are top notch. The 200,000 mile warranty on new Kias is hard to beat!

Lorna Blevins

I don’t even know where to start, Alex was absolutely wonderful. Most people would probably have laughed at my credit and sent me on my way but he actually took time to work with me and tried every possible scenario until we came up with the right one. I’ve never in my life owed a brand new car and now I do. He was awesome, very knowledgeable and super great to work with! I love my brand new 2020 Kia Sportage! It’s the safest and nicest car! I am honestly so grateful for all Kia has done. Jonathan also with finance was great to work with, he is very reassuring and makes sure you know that you’re making a great decision. I would recommend anyone to Dutch Miller Kia in Barboursville!

Cassandra Zonghetti

Its a shame to hear my parents tell me about this dealership. I work in a dealership in PA and this company would NEVER treat their customers this way.

Tammy Sowards

Best Car Dealership in Tri-state Area!

Takara Griffin

We had been to 5 different dealers lookong for a second car. We came to dutch miller just to look and see what they had. Next thing you know we are driving out in a brand new kia, thanks to Jordan Curry we are in a very new car with very low payments they are geeat!!!!

Connie Tillis

Great service

Brad dawson

Nice

Jonathan Dorsey

Great place to buy a car and have fun doing it. Go see Jonathan Murray -he is the best.

Jerry Mollett

Amazing experience Dutch Miller Kia do not hesitate these people will take care of you

Aaron White

Great friendly service

Jassenid De La Rosa

From the time you arrive until you check out, your comfort is their priority. Offering Uber to a location of your choice (not FL though too far), snacks and beverages of all sorts, and entertainment. Everyone is always courteous and polite. Always love making my maintenance appointment. ‘Till the next 5,000 miles.

Brian Pringle

Our issue still not fixed.....but they try

Don Chafin

Nice selection of automobiles.

David Jett

You would have to search hard to find a more horrible place to take your vehicle for service or repair.

Truck Moore

Supporting Ms Lawrence from Florida... In support of Debbie Lawrence. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I am considering civil liabilities for these actions. See social media post and the over 100 shares now.

david barker

After reading Debbie's story, I must honor her reques . From all she has done in our community and career, I trust her word and have shared her story. Debbie Lawrence's story. Jason and Finance Manager should be avoided at all coat. They lied to me, sold a car out from under me, then once I called them out on it, they stopped replying to me. Then in turn, I'm now having to go outside of them getting more inquires into my credit and lowering my scores due to their negligence. I am considering civil liabilities for these actions. See social media post and the over 100 shares now.

linda jack

Very nice. To the point. Everything done correct and on time. Very satisfied .

Jill Fiest

My second experience at Dutch Miller, both times with CJ Blosser, he is truly the best! Amazing customer service!

Melissa Roberts

Love the car so far. 3 months in and not an issue with the car. I go to make my first payment and I call the finance company and they didn’t have record of my finance plan. - turns out they had issues with that finance company and just switched it to another one without our permission and didn’t let us know that it had changed AND that my monthly payment went up $40. Okay.. no big deal.. I’ll live. Not happy.. but.. I’ll live. A week later I get a paper in the mail from the DMV saying that my tags were transferred. - that’s odd because Jason Smalley told me I was getting new tags and my old tags were left on my trade in. I’ve contacted Dutch Miller Kia in Barboursville and Mr. Smalley on multiple occasions and I’ve yet to hear back with an actual resolution. My temp tags are dead after tomorrow.. I’m not happy and I doubt I go to another Dutch Miller. EVER.

David Powell

Buying our 2016 Kia Sorento from Dutch Miller Kia was an absolutely great experience. We were able to get the deal we wanted with very little back and forth and everyone was very helpful. We had an issue come up after purchasing the vehicle but their Sales Manager Mark Graiff was incredibly helpful and respectful and got things taken care of quickly. I would recommend this dealership to anyone in the market for a new car!! Thanks for the great car buying experience Dutch Miller Kia.

Dallas Bledsoe

My wife and I bought a car from here and they have come back three times just to check on us as well as giving a warm and very welcome buying experience. Definately recommended this place for a new car

Jason Shaffer

Great place for sales and service

Kevin Eagle

Great

Paula Oney

We love our van, first brand new vehicle we have ever purchased together! So glad we chose kia!

William Roebuck

Was very pleased with Nathan as a sales representative; however, not that pleased with the quoting of numbers used to sell the car. Was quoted the selling price at one set of numbers but another value appeared on the form used by the finance representative. Purchased the car regardless of this action. What did not like was the ways that tried into increase profit with lots of "add one". We did not take ownership of the car until the next day. Told them we would exchange cars the next day. They asked that we call become coming in. We did but was the car ready, no! Had to wait over an hour to get delivery. Wondering why the car was not prep after we signed the papers purchasing the car and knowing we would be in the next morning? Really, really hope the service department is better than "prep" department.

Carl Root

Nobody knows anything. I was told 3 different things about the warranty. The salesman said I couldn't change my own oil. At the 30 day service, I was told I could use my own oil & filter (Mobil 1 synthetic & Mobil 1 filter), both better than factory, but had to have them do it & just pay labor, then at oil change, I had to use their oil & filter. Nobody has any answers or contacted me.

Robert Barnett

Alex is awesome thanks for the soul

Shelly F

Great car with a fair price! Everyone was so kind and actually gave me the best options for me instead of trying to sell me the most expensive warranties or car.

Jessica Sanders

Had a great experience with Dutch Miller Kia. Their service department is friendly and efficient. We were done in no time. The salesman who sold me my Kia, Alex, even stopped and said hi while I was there. Just a very welcoming atmosphere. Would definitely buy from them again.

Jenny Lancaster

First Kia we've ever purchased. Dutch Miller Kia dealership was great. Pete McClung was awesome to work with! No pressure, just super helpful.

Darrell Dement

They do a good job

Victoria Bledsoe

Bought a Subaru Outback from here. I love it! They gave us a good deal and cleaned the car before we left with it. Defiantly would recommend buying a car from here.

Randy Edrington

great customer service from dutch Miller Kia, in barboursville and service manager blake Miller, got a part replaced Saturday and through dumb luck a few hours later it was damaged through no ones fault car was not damaged at all, and my car smelled great after I got it saturday, dont know what it was but wanted to thank whoever! I texted my sales man CJ Blosserblosser, he was sorry about what happened and told me.to see blake Miller, most people might have got upset about this, I have read negative reviews about people experience about dutch Miller kia...go in and be nice, people it's amazing how far that will get you! they are going to get me another part,,,,, great customer service as always from blanche and brian at service counter if you need a new car go see CJ help him retain his title! thank you all! (my mom and grandmother had always got cars from dutch Miller in Huntington when I was growing up)