Reviews of Ball Pre-Owned Auto (Car Concessionaire)

Mark Metz

Ashley made the buying process so easy. Customized loans tailored to my needs. Was looking to upgrade an old company work truck to a newer model. The newer truck had minor issues and they corrected them right away. Got the vehicle Maryland inspected for me. Was very pleased from the fast response, and constant updates till vehicle was ready, clear through getting in the vehicle and driving away. Would highly rrecommend Ashley and the team at Ball Pre-owned Auto. Nice to have a dependable work truck again. Siincerly Mark Metz

Laina Smith

My car was recently totaled, and I had a narrow timeline to find and purchase a new vehicle. After a week of searching, I found a great vehicle at this location. I scoured the web looking for the same make and model vehicles, but I couldn't find anything close that even began to compare. Literally everything on the web was really high mileage, not much of a service record, or just priced really high. I got a fantastic deal on an SUV that I absolutely adore that was within my budget. The purchase process was also a breeze. I so much appreciated how quickly and efficiently the process was completed. What was a terrible situation turned into an unexpected birthday gift to myself...and it's the best one so far! Thanks, Rob Kirk!

Cianna Savage

We got our car from Ball Pre-Owned, and it was a pleasant process. This was our first time buying from a dealer, but Ashley made the process super easy! If you happen to be in our shoes, Ball Pre-Owned is the way to go! Almost any credit situation can be approved! If I had to give you any advice, ask for information on your warranties! We paid extra for a warranty that doesn't have a proper website and we have no idea how the coverage works, but there was most likely just a miscommunication during the paperwork! Ask questions if you need! They are super friendly.

Ruth Baker

Very nice ppl. My Gran is off to the left of the pic buying her new car.

sam owens

Always a great deal.

Robert Martin

The experience was great and the staff was very friendly and helped with everything we needed. The car was exactly as described online and customer service was fantastic, especially on Christmas Eve! My daughter loves the vehicle and looks forward to driving it!

Shadowfox 22

We went in when they opened and filled out an application for the car. We sat there for over two hours, no answer on if we could get it. Went home to wait. They refused to call us at all. We had to call to get updates. 4 in the afternoon we finally call and get the no. I'm not angry we got denied I'm angry because she freaking wasted OUR WHOLE DAY 9AM-4PM because she didnt want to call us or give us answer. Now other places are closing and we needed a car for tomorrow. Guaranteed credit approval is BS and they act like they would rather Pull their own teeth than sell you a car.

Tina Judy

Nice vehicles...

Alex DeCesare

Fair prices,polite people Deal was done in 15 min.

Phillip Workman, Jr.

Ashley was awesome!! She was very knowledgeable on their inventory and helpful. She was upfront and honest about the vehicle I was interested in. My trade-in vehicle was in pretty rough shape, yet she still gave me a very fair offer!! I will definitely recommend Ball Pre-Owned Auto to friends and family. Thanks again for all your help Ashley!

Lacey Owens

Purchased 2 trucks there.

Chris Thom

Unfair as heck

Barb Jones

Good selection, great people. Great service!

b&g gaming & more

The hours on the door said they opened at 9 am sat there for 45 min and noone showed up

don baxter

We've bought 3 vehicles from here. Great deals. Staff treats you like family. After purchase service is out F##king standing. We won't buy anywhere else.

159campbell

Found these guys online and drove over 3 hours to get there. Great folks to work with. Made buying easy and very helpful.

Tammy Getz

Bought my son a car at the auction in October 2018 a nice looking Hyundai Drove it down the road and the transmission went out of it before he got home Ball auction gave us the phone number of the dealership that brought the car to the auction we paid $1800.00 for this car we called the auction place of business and them were no help but finally after 5 months of fighting with the auto business that sold the car at the auction that was from Fairmont WV and getting advice from a lawyer he finally gave us our money back but he put to us through so many lies and failed appointments, we never thought we would get our money back from him but finally 4 1/2 months he did pay us back. We are debating on going back to the auction and buying another car after all of them months.

Betty Cooper

Balls auto was very hepful, our old car had seen it's better day's, so we went there to purchase a newer used one. we got a good deal, and cheap interest rate. we're a satisfied, customer. I'd recommend them .

Nathaniel McKinley

Can't get the to fix a cer we just bought a couple weeks a go talk to one person they say they will call back with a appointment and then they never call then u call back then they say it was suppose to be here yesterday not a very good impression to me

Amy Thorn

Good selection of used vehicles, friendly service.