Reviews of Denecker Chevrolet (Car Concessionaire)

Amber Whittemore

Tom Denecker and his staff have always treated us like family, the place is clean and kid friendly and again the staff are always great to assist you in anything you need or any questions you may have.

Cookie Jennings

service is always great. personnel more than ready to help. beautiful space.

Kelli Cogger

Everyone there is very knowledgeable and helpful!

Lydia Brace

They were able to help better then I was thinking.

Marion Paquette

Very good service and professional. Highly recommend .

Robert Atherton

They always treat me great

Carol Doles

Tom Denecker is very friendly and customer driven. He explains things very well and is extremely knowledgable. He offers great advise and is very honest. I would highly recommend his dealership to everyone looking for a new or used vehicle.

Angele Yantz

very good

Chantel Bockus

This dealership is the best!! I am very impressed!

don martin

As always they got us in fast and the work was finished as promised. Kurt and crew at Team Denecker are top notch and I cant imagine going anyplace else for service

Frank Thompson

Great place for transportation needs. A great to help you

Vermont Shade and Blind

The crew at Denecker made it simple for us to buy both of our trucks. The service has been outstanding.

Drew Brown

Its the first brand new car I've ever purchased. The staff at Deneckers was friendly and easy to communicate with for what I was looking for. Ryan Hughey is still easily available for questions Ive had even days after the sale and checks in regularly. Couldnt ask for a better experience so far in purchasing a new automobile and will definitely be returning for future autos.

Timothy Arroyo

I dropped off my Chevy Aveo at Shea Motors, Middlebury, VT, at 8 a.m. to have the A/C looked at; it was blowing warm air instead of cold. The Service Repair Shop did not notify me of an estimate of costs. Nevertheless, they proceeded to work on the A/C, without my consent. The very same day, around 4:30 p.m., I called the dealership to inquire about the status of my vehicle. I was not put through to the service consultant. Instead, the phone operator relayed that my car had been ready to be picked up since 12:45 p.m. I raced down to the garage right before they closed at 5 p.m. The service consultant insisted that he had tried to contact me, but my phone had gone directly to an "out of service" message. His story did not convince me in the least, as my phone had been on that day. Giving him the benefit of the doubt, he never tried to place a second phone call, which suggests some very suspicious activity on Shea Motors' part. One alleged call sufficed in their customer service department. It was left up to me, the paying consumer, to get in touch with them. I never succeeded in reaching the service technician via telephone; his secretary gave me the okay to come down and claim my car. The $200 odd-bill was completely excessive: $140 for labor, $70 for parts. I strongly recommend that one avoid Shea Motors in Middlebury, VT at all costs. I most definitely feel taken advantage of, and totally kept in the dark. The strange part is that I was sent into an isolated office to submit my payment. Money was never discussed between the Service Department and me. It gave me the impression I was being "shooed" away, so they wouldn’t have to witness my reaction to such an exorbitant bill. To any one that is considering taking his or her automobile to Shea Motors, think it over twice. Only later on did I discover another Google review about Shea Motors, which contained many of the same negative experiences: no notification whatsoever on Shea Motors' behalf, shady business/customer service practices, etc. In summation, take your automobile to a different garage. The Service Department will feed you every excuse in the book to make up for their numerous faults. I can declare, with the utmost conviction, that Shea Motors in Middlebury, VT will take advantage of the customer in the end. Never again will they receive my patronage. From now on, I’ll take my business elsewhere.

Dana R

I truly enjoyed the experience I had with the mechanics. The one star though is because when I came to pick up my car there was a crack in the windshield, small and the owner repeatedly told my husband and I that he would take care of it. The crack got bigger and we hadn’t heard back from the dealer. Called again the owner said to turn it into our insurance and he’d deal with the deductible. Thought it was weird but our insurance called him, he denied any responsibility to the insurance and then decided to do nothing for us. By then the crack had gotten too big to be repaired. A simple crack that would have been covered by our insurance for free turned into me having to replace my window out of pocket because this owner jacked us around and failed to live up to his verbal contract. It’s too bad I really liked the mechanics here, but won’t be back since I can’t trust the owner to take responsibility for damage his shop causes. If he had been straight with us from the beginning or called us the next day and been upfront with us it would be a nonissue, but the way he handled the situation was highly shady and unprofessional.

Mike Guffey

Great service from People who care.

Stephen Moore

I called about an issue that needed fixing and that the car needed an oil change (which I mentioned several times) they fixed the issue (sort of) but had no record of any oil change needed. Honestly it seems like there is great deal of communication breakdown between the customer and the company as of late which is somewhat surprising since we have been with them a long time

Ben Benoit

Great people and a friendly environment

Lu Cangiano

Went for and oil change and recall. An hour and a half later they tell me they don’t have the bolts for the recall. Seriously!!!!!! You would have thought they would have them or checked to make sure when I made the appointment. Then they wanted me to make another appointment to go back to have it done after they ordered the parts. I live 50 minutes away. No I’m not going back. I went somewhere closer and they had the parts. Not too happy with the service department Tom!!!

Dan Boyce

Great car dealership. Wonderful staff and state of the art service facility.

Matthew Valerio

Friendly straight forward staff.

Frederick Ward

Salesman Bryan went of the way to find the right vehicle for me which required a swap with a distant dealer. Bryan did a great job in explaining the various new electronic systems on the SUV and made the transition from our 2008 SUV much easier to acclimate.

AA1PR

what a joke mechanic cant inspect my truck because the daylight running lights wont go off but once I pull it outside the lights go off, duh light sensor in dash tried to tell me it would cost $200 to get it on the computer to find my problem started poking into my harness with meter not knowing what he'd hit told him to stop, he threw my keys at me & told me to leave tried to talk to manager mr stacy, just as dumb and arrogant took it another shop to get inspected, no problems called GM about this too & field a report as well

Linda Breen

Didn't say I disliked the place. I was just upset we couldn't make a deal.

Louis Varricchio

Always a friendly service staff at Denecker Chevrolet willing to solve problems, and fix what's needed. They always treat me with courtesy and respect. I have come to trust their technical judgement. I have become a Chevy fan and Denecker's staff truly knows its stuff. My wife and I recently bought a cool Volt and we're very pleased with the vehicle and the staff's in-depth knowledge of EVs. Denecker has become my place to shop for superbly engineered American-made vehicles.

Haley Shaw

Worked with me with low credit!

Spencer Putnam

Easy to make an appointment at a convenient time. Dealer provided ride to my next appointment. Work completed within time estimated. No charge! for the 15,000 mile check-up and oil change. Completely positive experience.

Gardner Merriam

Nice people in service department. But I'm not happy with having pay 100% to replace my radiator in my 3 year old truck . The company,and the dealer should be responsible for that. How often does a radiator leak on a 3 year old truck,with less than 100k miles. That indicates shoddy parts to me.

Benjamin Cram

Awesome place to buy a Silverado and have my 85 El Camino tuned and inspected!

Becky Marro

Best place to purchase a Truck!!

Sue Stroud-Speyers

I would definitely recommend Denecker Chevrolet to friends and family - I do all the time! We have had excellent customer service, vehicle service and support from Denecker. I especially appreciate Tom's dedication to making sure that his customers get exactly what they want, and get the best deal possible. I wouldn't go anywhere else!

Sean Roberts

Service staff is awesome thank you kurt for the help

Lou Varricchio

Great customer service and an A-plus service staff.

Kate Heffernan

Good selections and fair pricing. Bought Both our vehicles here. No complaints.

Rob Millette

great service !!!!!!!

HENRY JIMMO

the service manager was very prompt in getting my car in to find the problem . once the problem was found he called me and told the issue. he also told me it was covered under my extended warrant. he helped me arrange a car to drive while mine was being fixed. the car was returned to me when it was promised. I am very pleased with my recent experience with the people at Denecker Chevrolet a huge thank you to Kurt and the rest of the service team .hands down I would recommend Denecker service to anyone .

Angela Blake

I purchased my truck elsewhere. However, after that dealership was unable to assist me with basic service needs, I started going to Denecker's. I've been very happy with the service I've received so far and I also noticed a couple of familiar faces! Denecker's brought on a couple (more) good guys who will work hard for them and their customers!

AUGUST THEORY

Best Chevy Dealership in the state! The financing was relatively fast, and drove home my new truck the same day.... Thumbs up!

Bob Bailey

The whole staff was amazing, Bryan our salesman was excellant and not pushey and got me into a really awesome truck

David Martin

I love this place very friendly people and always get back to you Chloe at Middlebury Deneckers Chevrolet I want to thank for all she has done for me and my wife your the greatest Chloe thank you so much, Deneckers is a great place to get the veical that you want they work with you thank you Deneckers

Brandy Lacey

Every experience I have had with Denecker has been a positive one! The staff, from sales to service have all been very friendly and super helpful. I would (and have) recommended them to friends and family as a place to buy a car!

Scott Carpenter

Fast ,friendly ,let me know of all work that would be comming soon ! Allways get my car back cleaned and ready to go love the great service

Likity Spliff

Bought my car there. Very helpful in finding good deal. However I had car for 3 days when I began getting a low tire pressure sensor going off.. You'd think they'd have waived the 28 dollar fix fee.as car didnt even have 50 miles on it

Randy Quesnel

Good

William Taylor

Pleasant clean building greets you before the courteous staff greets you. No pressure salesmanship much appreciated.

David Bishop

Paul was very helpful and professional with the purchase of our 2017 Volt

Cathy Yandow

great service, friendly and efficient staff

Scott Burdo

Bought a 2014 camero love it and Kim was so nice and patient

Gavin Porter

While most car dealers are pushy and want you to buy now for some special deal, denecker is different. They are patient, and want to make sure you end up with the car you want. Very low pressure sales tactics make you feel comfortable and heard through the buying process. I have bought many cars and this is the best dealership to buy from. I will be bringing my business back there for sure.

Darlene Dubuque

I think this place is the best place to go to get a car. The people are polite and respectful. They care about you and your interest and Will help you in any way they can.

Diana Battison

I was SO excited to purchase my new car in 2017, but if you are a senior citizen you may want to look elsewhere. The car is a bitter disappointment, and it is virtually impossible to contact the service manager or mr denecker himself. If you have kids that can both advocate for you and are good with computers, you might be ok. If not, your car will sit for days at a time behind Denecker Motors, assuming you can get their GM roadside assistance to tow your car in. (Beware, towtruck doesn’t always show up.) Be prepared to be stranded at home for days at a time, even holidays and birthdays...”.Caveat emptor”’ especially for seniors.

Angela Putnam

Great staff. Great service, reasonably rates.

Geoff Osol

Denecker has been my "go to" company for every truck I have purchased. I've never been disappointed and the treatment there is exceptional. A great truck, a fair price and exceptional service. Who could ask for more?