Reviews of Friendly Ford of Crosby (Car Concessionaire)

Roger Walters

Dealership has the best atmosphere and employees very friendly and helpful. Service was fast and efficient. I highly recomend doing business with them.

Josh Blue

Great service Ricardo made buying a truck easy.

Milas Patten

I would like to take the time out to say that my salesmen Booker Patten is an awesome person, great customer service, friendly smile and wonderful knowledge about the vehicle he sale. I'm on my fourth vehicle and because of Booker Patten I will forever purchase my vehicle from him....awesome guy.

Mason Forman

Just finished buying a new truck from Friendly Ford and the whole experience was quick and easy. Pat was awesome and got the job done , definitely coming back for my next vehicle purchase

Chris Carroll

Bought a hard to find truck from them today and totally pleased with the service!

Megan Sivek

We just bought our fifth vehicle from Friendly Ford and Danny Nathan was our salesman again as well. Always extremely friendly and fabulous experience!! Highly recommend!!

Liz Langley

Thank you so much to Pat and Friendly Ford for making our car buying experience awesome! Pat was very kind, professional, and knowledgeable. We will definitely be back!

Teresa Meadows

Jose Is by far the best salesman I’ve ever dealt with buying a vehicle I would give him 50 stars if it was available

Jamie Stephens

Had a wonderful experience yesterday at Friendly Ford. We came all the way from Spring because of the great deal I saw online for a new Explorer. We carried over a lot of negative equity and we were still able to come to an agreement where …

Bobby Hughes

Great customer service and pricing. Wouldn’t have been able to do it without DANNY NATHAN coming in for the awesome vehicle for my family. Will be going back for the next one for sure

bev hiller

Their offer for my Mustang GT Convertible didn't even come close to what it's worth. Nice try but no thanks. #Ripoff

Ivan Rosas

Great customer service got my truck from there no problems, very transparent and easy to work with! Jose is the best, easygoing salesman and helped me get my first truck with no problems! Highly recommend!

John Jones

Great sales experience Adher is very professional and kind

Steve Wade

Andy went above and beyond to take care of my purchase

John Biondoliclo

Great dealership, can’t say enough good things about our salesman Andy, he was really helpful. We went in with what we wanted in mind told him what we were in the market for, and we had a deal done in a timely manner. Great guy, straight and to the point. Definitely recommend.

Vicki Hendren

Adher is a great person to work with, go see him for a good deal at friendly ford

Terry Hodges

Jose you are a great salesman great job on the vehicle I bought

John Treibel

Blake - I wanted to first say thank you for everything. I enjoying speaking and meeting with you, and everything was very smooth in the purchase of my truck, and leaving me in good hands with Adher Hernandez. He was very professional and easy to work with, and took the time to go over everything that I needed to know about the truck, phone apps and features. It was such a pleasure doing business at Friendly Ford, such an awesome team! - Highly recommended! and will be purchasing my next vehicle here! Thank you, and I am very grateful :)

Conley Turner

I drove all the way from Louisianna to get my new mustang and Pat made things super smooth! It was well worth the drive! Thanks, again!

Mara Nathan

Danny Nathan gave us excellent customer service and helped us purchase one vehicle and lease another. We will definitely be back!

Jeffrey Reuter

My wife and I had been checking out a number of different dealerships so that we could purchase our first vehicle. We live in Humble, TX so we thought we'd start at the Kia and Hyundai dealerships there. We had to asked to be helped and suffice it to say "help" is a very generous term for what they offered. Someone had referred Friendly Ford to us so we checked them out and we were blown away by how hard-working, honest, and helpful everyone was. Our salesman, Danny Nathan, went above and beyond to find us the best possible deal and was there to answer every question I had. No gimmicks. No tactics. Just openness. Friendly Ford made our car buying experience incredibly quick and easy and we got a GREAT deal!

Warren Smith

Bought a nice used truck for a fair price, however, the salesman (initials I.R.) was unprofessional and misleading at best. IR used the oldest, dirtiest tricks in the book including but not limited to: under valuing a trade-in by thousands (which I did not accept but rather sold it to a third party for hundreds more), keeping the keys to my old truck while we negotiated on the new truck to gain leverage, did not provide nor disclose the master key was not included in the sale but rather a "my key" which was programmed to govern the speed and radio, promised to fill up the vehicle and did not, sad story, sad story sad story, etc, etc, etc. If you go, ask for the salesperson's name and make sure the initials are not I.R. Horrible experience because of him. One a bright side, which is why I am giving two stars and not zero, was the finance/business person. Process took 10 minutes, maybe. That part was awesome. Finance was all business and professional. Wish all the staff acted in a professional and honest manner. Treat people like you want to be treated. Be fair and honest and folks will appreciate you.

MTBAdvocate

Car was advertised for a $14,423 with an additional discount of $3,000 which was labeled customer cash. We called and specifically asked if there were any stipulations to get that price and they said no, come on in and we will have you out of here in an hour. We drove all the way from Houston and said where do we sign and guess what.... “Oh you don’t own a Ford? That discount is for Ford owners only, but we will try to get close to that price.” They tried to add $1,400 to the price of the car. The ad says nothing About Ford Loyalty Discount and we called to verify prior to driving out! Needless to say we were livid and walked out. Wasted our time driving to this hilariously outdated dealership stuck in the 80’s with their bait and switch BS stereotypical dishonest car salesman tactics. All the cheesy car sales lines were in place including: “What can I do to earn your business today?” I don’t know, how about honor the price you are advertising? “Initial here saying that if I can get my manager to approve this number, you’ll agree to buy the car today.” Avoid this place at all costs unless you seriously want a laugh or want to show your kids how people used to sell cars in the dark ages. Look on Yelp. They have a much lower rating than on google but that is what shows up when you do a search. All they had to do was honor the price (which they are still advertising by the way) and I would have bought the car.

Troy Rogers

Great place to buy a Ford. I don't really like shopping for vehicles, actually I hate it. This place however, I actually enjoyed. Our salesman Pat Ammons was really friendly and was NOT pushy, which was amazing!!! When I'm ready to buy me a new F-250 I'll be hitting him up. Thanks Pat and all the others at Friendly Ford for the easy buying experience!

Lettie Brysch

My husband is very hard to please when it comes to buying a new car. We have been a Ford family for many years, and have purchased over a dozen of them in our life time. We were very pleased to work with Friendly Ford of Crosby and Chris Jackson was absolutely wonderful! Chris made the experience very easy and worked with us to make sure that we walked out of the dealership feeling like I had been well taken care of & felt good about the purchase. Since it was my birthday, Chris made the experience extra special with a red ribbon on the car, a nice pic and a birthday card for me to remember the occasion. First class service the whole way. I recommend the dealership but I absolutely recommend that you work with Chris - if it wasn't for him, I am not sure we would have purchased not one, but two cars that day. Thanks so much!

Jose Buentello

From beginning to end an outstanding experience! The excellent staff and very friendly environment make you feel right at home. No pushy salesman here, only great people who want to put you into the right vehicle for you. My salesman Martin Guevara made the car buying experience painless and stress free. Martin took the time to find out exactly what I was looking for then found the perfect Explorer for me. I also met General Sales Manager Austin Salinas who personally assure me that I would be taken care of. If your in the market for a new car these are the people to come see, I will definitely be back when it's time for my next purchase.

Kelly n1 Norton

The salesman Patrick was very nice and honest. Helped us get an awesome deal. Fast deal. Great prices and worked well with trade-in. I would highly recommend Patrick and Friendly Ford

Hayli Jenkins

I got my first NEW car at the friendly ford. It was a stressful day for me but luckily William was able to help me. He was very helpful & was able to pull some strings to get me a good deal on the car I wanted. He made sure I left that day with a new car & I did. Best day for a new car.

Tim Cooling

Just bought a new F-150 this weekend. I had an amazing experience. All employees are always a pleasure to work with. My wife bought a new vehicle a month ago and had such a great experience at Friendly Ford, that she talked me into coming into look and I walked out with a new truck.

Fred Garza

I tried to go in this morning for a works package. They tried to tell me the works package is now 55 dollars and a tire rotation would be an extra 25. The quicklane website says the works package is always 49.99 or less and includes a tire rotation. I have frequented this service department in the past, but will never bring any of my vehicles here again. Completely wrong to charge a different price than the quicklane website.

Alexandra Avery

Thanks to Jose I bought my first car! So far loving the new to me Ford Edge!

Tyler Godfrey

I purchased a new Fusion with Stanley Flores in January and I must say he and the rest of the staff were very friendly and helpful. They worked with me and even stayed late to make sure I got exactly what I wanted and then some! I love my new car and the deal I got on it. Stanley has even been available since my purchase to answer all of my questions I have had about the car since then. If you want a trustworthy salesman, he is the man. I only wish I could rate him higher!

Joseph Spell

Car buying can be a stressful experience, but it wasn't with Stanley Clark. Transparent, honest, professional and helpful from start to finish, Stanley made the process enjoyable. Would definitely recommend him to family and friends.

Aaron Cowan

Jose did a great job! 2nd new car purchase from here.

marshall suitt

Matt Coleman......did an amazing job helping my mother get my truck...i am in California but wanted to by my truck locally in my hometown....Matt's service was amazing, answered all of our questions and made the buying experience easy and enjoyable....i would recommend Matt and Friendly Ford of Crosby to all of my friends and family.....thanks again Matt and the great staff.......I will be back....

Delynn Coronado

This place is definitely not friendly!! Will never buy anything from there again!! Very rude to women Service Manager needs to be fired for the way he speaks to women!! But the owner doesn’t care so want be back!

Julia Reuter

Friendly Ford definitely lives up to it's name. The customer service was excellent and everyone from our salesman, Danny Nathan, to the financial consultant, Billy, were incredibly kind and helpful. Though there are closer dealerships to us, my husband and I were won over at Friendly Ford by how eager everyone there is to help. They showed genuine care for us and we walked away with our dream car!

Justin Padfield

Came to friendly Ford of Crosby from! Humble found this dealer online and saw some pretty pristine reviews. After getting the run around from a lot of the bigger dealers I figured I would try FFOC And the reviews were correct they were very friendly and Dan Nathan greeted me right at the door and was ready to help. They made me a great deal and went home with a brand new truck. Would definitely recommend to friends and family.

Miguel Calderon

So excited to be able to purchase a vehicle from my salesman Adher Hernandez I couldn’t get finance from the banks there at friendly Ford but Adher recommended me to visit Texas Bay Credit union, I was able to get finance and a very low interest rate as well, I will forever be thankful to the staff of friendly and Adher for making my first buying experience a success.

Matt T

Friendly Ford of Crosby has hit a home run with their salesman Danny Nathan! Very knowledgeable and wasn't pushy at all. I had been a previous customer of the "globe" dealership off of 59, but after not getting any attention for over 45 minutes, I decided to try something new, and I am glad I did. They have my business from here on out! Thanks Danny and thank you Friendly Ford!

Tim Wappler

Soo glad we made the 1 hour drive to Friendly Ford. Danny Nathan was a great salesman and helped make the car buying process smooth and easy.. Will definitely use them again!

Royal Johnson

Saved fat with Pat on my new Fusion hybrid!! Look no further!!! Check him out for an awesome experience!!!

Gigi Wager

Just went there to service our king ranch expedition but we couldn't refuse the great deal they gave us, we ended up buying a 2018 Limited expedition from adhar and had a pleasant time with chad the finance manager

Cynthia Taff

Irfan Rana was very helpful in my used truck purchase at Friendly Ford.

Brandon Prewitt

Great dealer. Many options. Salesman was awesome. Knew his product. Didn't waste our time.

Karen Villarreal

Jose is the best! He took care of us from start to finish and still communicates with us when we have questions. We bought two cars that day and we had a great experience. I would recommend them and give Jose 5 stars for his great customer service!

Lauren Shaw

My fiancé and I had an outstanding experience with purchasing a new vehicle through Matt Coleman at Friendly ford of Crosby. He was very attentive to our needs and wants when purchasing our new Ford truck. He took the time to explain and show us all of the neat and fun features on our truck. He was very prompt throughout every step of the process from start to finish, and diminished the stress of buying a new vehicle. We can’t thank Matt Coleman enough for helping us get the truck of our dreams!!

WDJWHIT

I challenged Matt Coleman of Friendly Ford to get me into a truck. He did not disappoint. He made me a guarantee and stood by it. This alone makes the whole car buying experience ten times easier. The whole experience was smooth and I …

Ignacio Ramirez Jr

Patrick was great. Great service, great deal, and got me exactly the truck I wanted.

Juan Rocha

Just bought my Ford Ranger with this amazing crew. From the receptionist at the front desk, sales people ( especially Ricardo) and management Chad. They were patient and professional throughout the whole process. Will definitely be a lifelong customer. Thank you guys.

John Rodriguez

thanks jose and rick...quick fast and easy...picked up a clean 2010 Ford with 1 owner low miles...love it

Dora Ramirez

We had an awesome experience when we bought our truck. Our salesman Patrick was very courteous and helpful answered all are questions and concerns. I would definitely refer my family and friends to friends to see Patrick.

Madison Mask

Friendly Ford of Crosby is a wonderful place to buy a car, one of the most professional car buying experiences in my life. My salesman, Matt Coleman, took care of me in any and every need I had. The finance guy, Billy, was extremely professional and I was out in my brand new ride in no time. I got a great deal for my trade in and every single person took care of me. Friendly Ford carries a great name, as every single person I encountered was FRIENDLY! I highly recommend Friendly Ford of Crosby to take care of you, and I would seek the BEST salesman, Matt Coleman, to help you!

Linsley Burrell

Danny Nathan thanks for the truly awesome experience and service. Thanks for your patience and restoration of my trust in Ford Dealerships. We will be back to Friendly Ford to buy all of our vehicles in the future. Keep up the Great service!

Jose9_tl

i was referred to Pat for a new F150. I got a great deal and will continue to refer customers to him.

Brett Hendon

Overall it was a good experience I got the truck I was looking for at a price I was happy with they tried the typical car salesman routine of sliding in a few extra charges at the very end but I think I caught most of them LOL it was better than most car buying experiences I had the salesman was super nice and very accommodating. Danny Nathan was a good guy. I plan on buying there again next year

Carl Jordan

It was a very awesome experience with BT Patten he showed a lot of love and showed great appreciation

Pricilla Padron

Pedro was our salesman and he literally did amazing! Listened to exactly what I wanted got me where I wanted to be with car note and did a little extra and helped us out tremendously! If you’re shopping for a car I would definitely recommend this place! Thank you Pedro! We love our new car!!!

Andrew R

I had a great experience get my F150. Danny Nathan made the process really easy.

Deanna Isaacson

I was on my way to a ford dealership in Katy but I decided to stop at friendly ford and check out their cars, I was approached by a guy that was outside his name is adher, after I explained my situation he showed me a couple of vehicles that his mgr said would probably work for the payment I was looking for and after 2 hours adher was delivering my new Ford escape to my house. I will definitely buy again from this place..

Payan Guadalupe

Andy Lively was extraordinary in making me feel comfortable about purchasing a car. He worked hard but was not at all pushy. He was honest and easy to talk to. He responded quickly to phone calls and texts. I highly recommended you asking for him.

Adam Diamantopoulos

Walked into Friendly Ford to test drive a vehicle and walked out with keys to our new car. The dealership truly has lived up to the name. We experienced the best customer service provided by Billy V. In finance & Eric Moses who walked us through the process and made this dream come true. We will without a doubt do business with this dealership in the future.

Amber Lagow

If you need a car, I highly recommend Patrick at Friendly Ford in Crosby. He took his time and really helped me get a great deal. I am BEYOND excited about my new Expedition!

James Nealy

This dealership is the worst dealership I've ever been to. Not only will try to overcharge you for options and equipment. At the last minute they will raise the price of the vehicle. Claiming a coupon expired yesterday. So today the price is more. They will use any low down dirty car salesman tricks they can to steal your money.

Robert Guyton

Great buying experience (but do your homework). My salesman, Danny Nathan, was great to work with and I highly recommend him to you if your looking for a new or used car or truck.

Patrick Ammons

Pat did a great job on my new SUV and Chad on the paperwork!

Jeff Otten

Recently visited Friendly ford and had a great experience. It was well worth the drive. Communicated through email before arriving, and had the vehicle ready when I arrived. Danny was great to work with, he made the buying decision and process very comfortable.

Dylan R.

I bought my 2019 Ram Laramie from Friendly on Tuesday (7.30). The buying experience was pretty standard and my sales rep was easy to work with, but the customer services has been terrible since I signed the contract. I bought the vehicle late and the dealership was closed by the time were were done, so I was told to come back the next day to have the truck cleaned and the gas tank filled. I went back the next morning from downtown Houston and the dealership cleaned the truck and 'filled' the tank. When I got in the truck to leave, I noticed the gas had not been filled and the rep told me that they only put $20 in the tank for used vehicles. Considering this was over an hour drive round trip, I am not sure I netted any additional gas. Why not just fill the tank and go the extra, small step, to leave your customer with a good feeling about purchasing from your dealership? The next, and more significant, issue is that I noticed two small dents on the back bumper today (Thursday) that I did not see at the time of purchase. These dents were never mentioned by the dealership and I simply overlooked them. To ensure the dents did not happen after I bought the truck, I looked back at the pictures I took Wednesday morning before I left for work and noticed the dents in the picture. I reached out to my rep today and asked that they fix these dents as I know it would take very little time, and I was told that management said "if it was addressed at the time of purchase we would of MAYBE considered it". Bottom line is I would have brought it up if I saw them at the time of purchase, and would not have bought the truck if they did not fix it. To the dealership Management/Ownership; Customer Services should be at the core of your company practices and it clearly is not. You have lost a future customer and any referrals I would have sent your way.

Darryl Driver

I went in to Friendly Ford looking for a deal on a truck for my son. I had a 2014 f150 and decided to see if it made sense to trade for a new truck. B.T. Patton my salesman worked with us and all our demands and Friendly was able to get me into a 2019 f150 for less than I was paying per month on my 2014. So the next week I brought in my son and his wife and they drove out with a new truck also. B.T. Patton worked with them also and we couldn't be more happy with his help. I will definitely go back to Friendly Ford for my new truck!

Michael Benford

I referred my mom leah to pat for a new car. He got her a great deal on her new 4runner. We've bought many cars from him over the years. We will always use pat!! HTX!

Heather Basurto

The Friendly Ford of Crosby has a great selection of vehicles and we were able to find one for our daughter. They worked well with the price and William Phillips made the experience simple and memorable by placing a bow on the vehicle to surprise our child with her first car.

jimmy

Worked with BT and have nothing but nice things to say. Was extremely helpful I wish I’d known of this place sooner I won’t go anywhere else. Asides the sales experience every echelon of this establishment is very professional and very genuine in their endeavors I’ll be back for anything vehicle related.

caroline sawyers

Trusted and Quality work! Great atmosphere. Fast and Efficient, but most of all, there is a Friendly and Accomodating staff!

joe sanchez

Adher is a great sales person, it was well worth the drive for an amazing deal and a great buying experience.

Angela Cooling

Friendly Ford is AMAZING. Everyone was awesome. I would recommend Friendly Ford to all my friends and family. Mr. Reed, Blake and Chad were the best and was able to get me the vehicle I wanted. Thanks again for making my experience the best ever.

Karla Guillen

Really great service very genuine staff I had the pleasure of workin with BT he was very patient and did not deter in any way from what I wanted was the upmost helpful. The sales, management, and financial department were very genuine. I wish I’d know of this place sooner I won’t go anywhere else.

Brandy Ramirez

Got the absolute best service from Patrick. He made it so stress free to purchase my vehicle. He works very hard to get you in exactly what you need and want. Best car buying experience ever!

Felisha Rogers

We got the car we wanted. Our sales person came back several times asking for more money down. He lost our key, then he lost my drivers license (still not found). He brought a paper and said 1500 down with 607 payments. Then asked us to …

Jesse Meadows

Jose really hooked it up. Great deal on a used F-150. Closed on the deal and out the door in under an hour!

Lazaro Dominguez

Thank you Stanley and Ricardo for your great service on getting me my new Mustang.

Janie Galloway

I just bought my 2019 Ford Escape Titanium from this dealership. The salesman, Danny Nathan, was very courteous and informative. Everyone was very polite. I would highly recommend Friendly Ford.

Harshwardhan Gophane

It was a nice overall experience. Special thanks to Danny Nathan & BT Patton for working out a great deal. I will surely recommend FFoC to my friends and relatives.

Josh Henry

Great car buying experience! Go see Patrick Ammons, he'll work to get you the best deal possible at a price that's hard to pass up when buying a new vehicle!!

Kristin Mouton

Awesome dealership! Fast service. BT Patton was quick at getting me into my dream car. Can't ask for a better experience at a dealership.

Mercedez Aramburo

Ricardo was a good sales man. He explained all the features of the car, he worked with us with the price and didn’t pressure us into buying. I would recommend Ricardo if your looking into buying a vehicle here.

Jill Reuter

A year and a half ago Danny Nathan at Friendly Ford helped me and my husband find exactly what we were looking for at exactly the price we were willing to pay. Because of our experience, when it came time for our daughter and son-in-law in March to buy a new car we directed them to Friendly Ford. This last week my son and daughter-in-law, with the help of Danny, were also able to find the car they were looking for. Thank you, Friendly Ford and especially Danny Nathan, for the fantastic customer service and willingness to take the extra time to help us find exactly what we wanted! Worth passing the local Ford dealer in Kingwood/Humble and driving the extra 40 minutes to deal with the best!

Chuck06R1

I was looking for a new F250 and Eric Moses and his sales manager made the sale as pleasant as I've ever had. Gave them a target price I wanted and they gave me an offer that met my needs first try. Exactly how buying a new car should be. Definitely recommend.

Heather Skeen

I recently purchased a new Ford Explorer from Friendly Ford of Crosby. I was dealing with some unique personal circumstances that made car buying a little more difficult than it should be, but salesman Chris Wright and finance manager Chad Arch went above and beyond to accommodate me and put me in the perfect vehicle! Thanks guys!!

Charles Anthony Ridley

Great Customer service! BT Patten was a big help with my car buying experience! Thank you to all the wonderful staff at Friendly Ford of Crosby!

Tom Gallagher

Cant believe I wasted my time at this place. Planet Ford offered me $7000 more for my trade in AND a way better price on the SAME truck. Saved me over 10k. Theres a reason people call them stealerships and this is one. Taking my business to Planet Ford and I recommend you do too.

aeon bleu

Jose helped me find and purchase the truck that fit my needs and my budget, excellent customer service. Very knowledgeable on all of the vehicles and trims. Thank you Jose.

Janelle Hoff

After going to 3 dealerships and getting the run around and lied too, I called and Patrick picked up the phone. I asked about the used 2018 Edge and he assured me it was there and the price online was the price we would pay. We headed that way and Patrick was totally honest, transparent and easy going. Best car buying experience we've ever had. We plan to buy our son a new truck, very soon from Patrick again!

V10 Venom Viper

Danny is my go to guy! Came to him from a previously bad experience at Helfman ford and they worked hard on making the numbers work and I left with an amazing diamond white f450. I’m always coming back to Danny anytime I need a new ford vehicle

Gemma McDonald

I worked with Danny Nathan at friendly ford and he was phenomenal. Did whatever he could go help me get the best deal. I will always go back to him for future business

Anita Greenlea

I have used Friendly Ford of Crosby for my last 3 vehicles. Bt Patton is an excellent sales person also will go out ot his way to help in any way that he can. Anita Greenlea

Groundwork Specialties

Between trying to offer me less than the kbb offer for my truck and not explaining why and having the car I was interested in marked higher than what it was advertised for online. I think I would’ve had more fun pulling teeth than talking to these people again. Just goes to show that car dealerships really are the greedy Sleeze balls they depict in movies and on tv

Theresa Holland

Thank you William for the great service! We just bought 2 from him! If you want the best deal around ask William! He even got us 0% on our new truck! Wow we can’t believe that! He’s great! #houstonsfordguy

Jon Harris

I bought a f-150 from Pat at the beginning of the month, he made the experience pleasant as there wasn’t any haggling as experienced at another dealership. I went in looking to make a deal quick, he had the vehicle in the parking lot when I pulled in and I believe I was out within 90 mins as the most dreadful part of purchasing s vehicle is it being an all day event absent.