Reviews of Excel Chevrolet (Car Concessionaire)

1765 US-59, Jefferson, TX 75657

Average Rating:

DESCRIPTION

We offer you all the feddbacks of people who are using the products and services of Excel Chevrolet (Car Concessionaire) around Texas area.

Currently the business has a rating of 4.0 stars over 5 and this rating was based on 69 reviews.

As you can see its rating is really positive, and it's based on a very large number of opinions, so we can say that the score is quite reliable. If there are many people who bothered to evaluate when they've done well with the service, it works.

You know that we do not usually stop to place feddbacks when these are correct and we usually do it only if we've had a problem or incidence...

This Car Concessionaire corresponds to the category of Chevrolet dealer.

Where is Excel Chevrolet?

REVIEWS OF Excel Chevrolet IN Texas

Joe L.

Very competent. Never had any issues with repairs.

Tony McDuffie

Service department was very helpful.

Dre 63

Jackie Mcbride

I love excel Chevrolet the service is great and the people awesome

Breanna Williams

This dealership has sincerely the worst sales and customer service departments I have ever dealt with. We were contacted by this dealership in regards to a specific vehicle, which they did not have on the lot, and we were told "No problem! We purchase vehicles all the time. Let me look around at the auctions for you and I'll give you a call back." That was nearly a month ago and we CANNOT EVER get a call back about it.

jodi rachel

Sebrina Dickerson

They helped me get my first car but they didn't tell me about gap insurance. My car was totaled a year later and they told me they cld help me get a new car. I called several times to get answers and left several messages. They never call you back. My sister had to call them and fuss them out and they still didn't contact me. Finally I had to speak to the manager. It's just lack of customer service. If your not going to get me in a car just let me know so I won't have to keep calling and acting an ass.

Stephen Mayfield

Worst dealership ever DO NOT BUY A CAR FROM THEM you will regret it espically if you have an accident. Hardly any sales person or manager answers there phone and when they do there response is I will get back to you BUT NEVER DO. So basically why am I say all of this cause I bought a car from them on Aug 17th 2018 it took over 5 hours to get me finaced when I have other dealers get me in and out in 2 hours. Then on the 25th of Aug I was involved in a horrible accident that totaled the car. Since then I have called and called and called trying to get them to refund the stuff that the insurance wasn't paying for basically the warranty they gave me instead of the gap insurance like I had asked for repeatedly. I finally got a call back and they where working on that it took till December and only got a partial refund so now I am LEFT paying 800 dollars on something I shouldn't have too nor will I ever use agian WORST DEALERSHIP EVER please don't make the mistake I did and buy a car from this dealership you will regret it I promise you

Randall Hamilton

very poor customer service, I drove a car that me and my wife signed paper work on for almost two months and then they contacted me saying the deal did not go through also I paid full coverage insurance on the car and I was told that I would get back what I paid in insurance but they did not pay me that, as a preacher I have to pray for people that do wrong I would say the names of the ones involved but I will let the Lord deal with them.

Daniel Johnson

They have good salespeople and a great service department by your next new or used car from Anthony

Kenny D

I received a pre-approval letter in the mail from a finance company that was for this dealership. Not start forward with the customer. They will beat around the bush. Go somewhere else.

Rachelle Vance

Roberta Ledbetter

Curtious, keep you updated

Sheila Brown

Sorry service. Crooks

Amanda Champion

max ortega

willie taylor

Guys there did a great job on truck an I really appreciate it . Wonderful job guys!!

Daniel Diosdado

cameronj08

Daniel Hamilton

They have a great firetruck they use for show.

Mike Kirkwood

Melissa Adams

Easy place to get a car from. Fast and friendly

savag3 asfuk

Anthony Jackson

Excellent

Sharla Kirkpatrick

Eric Dickey

What a waste of my time. Drove an hour to meet with Paul for our scheduled appointment time. Once I arrived, Paul was not even there nor was there anyone available to assist me. 30 mins later another salesman had me fill out a credit app and said that "he couldn't reach the bank and he'd call me back on monday". Smh!! Well......it's Wednesday and I've yet to hear anything back from the salesman. Guess his bank is still closed!!

Ronald Johnson

Good service dept. and salesmen. Lance McFarland is a great salesmen.

Glenn

Lee Montgomery

Ok

Michael Parrott

Nathan McDaniel

mark bell

Not at all happy with this place in jefferson tx. They will lie to you ! Shop anywhere but here !

Michael Vaughn

Chrystal Hicks

Kim Forrester

They are nice

Kimya Johnson

Jacci Johnson

Lance the salesman is a pathological liar who makes promise and false advertising for the business of just to get the money!!! Watch for credit scam from this dealership!!!!

John Fedder

Quick friendly service

Charles Snowden

Good service from great mechanics

Lesa Hodge

Billy Churchman

I have bought 2 vehicles from Lance. He has been so friendly and has worked with me to get the best deals possible. I would recommend Lance to any of my family and friends. All the other employees are very friendly and professional. Excel is a great place to buy a vehicle!

LISA C.MARTIN

Kim Chism

Kathy Massey

Great service good prices

Donald Partridge

Mike Malone

Felicia Willie

Tammie Whitfield-Tinkle

Rose Coleman

Christina Emerson

Devon Russell-Reed

This shop was honest, and explained the issues too me and also told the other dealership that messed up my car what the issues where I was getting after they did an oil change.

Mark Dews

Service was quick. Service personnel were knowledgeable and friendly. Worked to keep the repair costs low. Work completed was very good. Nice waiting area at the dealership.

Rachal Stevens

Dustin Dean

Susan Simon

Rokeshia Ross

Excellent

Felecia Smith

JoAnn Collom

vickie duck

Good place to call purchase a vehicle

Richard Nesbith

Friendly, professional sales men, very clean atmosphere, knowledgeable service department

Ricky McDow

Sallie Easttum

Vernice Kirkland

Always good

Greg Ingraham

James D Howell

Fast friendly professional service on getting oil change... Service manager is very customer-oriented. She is very meticulous about what you need done on point!

Candice Powell

Valerie Ayer

Great service department -- Jared is very nice and competent!

James Burt

Great customer service that follows through until the customer is satisfied.

Business Hours of Excel Chevrolet in Texas

SUNDAY
CLOSED
MONDAY
8AM–7PM
TUESDAY
8AM–7PM
WEDNESDAY
8AM–7PM
THURSDAY
8AM–7PM
FRIDAY
8AM–7PM
SATURDAY
8:30AM–5PM

PHONE & WEBPAGE

Excel Chevrolet en Texas
View Phone Number
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