Reviews of AutoNation USA Houston (Car Concessionaire)

Nikisha Allen

My appointment was at 9. I was out in a reasonable amount of time and to top it off my oil change was free wasn't expecting that. I was told it came with the purchase of my vehicle which was over a year ago. Not sure if anyone told me that when I bought my car because I do not remember being told. So glad it did.

Kaley Harrington

Everyone was super sweet and helpful. However we were at the dealership for seven hours, with a toddler keep in mind. Not saying we wouldn’t buy a car from y’all again because y’all were so nice and helpful but timing is something to definitely work on.

Madison Dupre

Enjoyable experience! Car shopping is not typically fun and enjoyable but the team made me feel at home and the sales rep Sean was a blast to hang out with while waiting for finance to come through. At the end of the day I was unable to get the deal that I wanted but Sean steered me in the right direction and assured me he’d find exactly what I wanted for the price I wanted- he got right to it searching for my perfect car early the next morning! Needless to say, if all of their staff is as attentive and kind as Sean then you’re in good hands.

Alissa Stevens

Awesome experience! Fernando helped me get exactly what I wanted and made it a smooth process! Thank you Fernando and the whole AutoNation Team.

Derek Hanks

Mo was a great sells person. He was very helpful in me making my purchase. Mo is the best....

Johhny Hawkins

Sean and the group at auto nation were fantastic. Very courteous and helpful.

Richard Janish

There was no pressure to purchase a vehicle. The salesman and supervisor were cordial and pleasant to work with. They were sincerely interested in trying to find a vehicle that met our need. After the purchase was completed, the final paper work was easy quick. The service department provide excellent assistance in getting the car cleaned and ready for pick-up.

Brett D

I purchased a vehicle with cash on 4/20/2019 and just got my title, plates, and registration today, Sept 13. Nearly 5 months and dozens of phone calls to get them. The staff was always courteous and kind through the entire process. I think that my file must have just fallen behind someones desk or something.

John Hernandez

Stacy was wonderful and really worked hard to get us a ride. With bad credit and all we were approved and am now riding in style. This place is awesome and I am thankful for all the hard work that was put in to get me out the door. Thank you Stacy.

david

We purchased a truck from here today and got to drive it home with us. Bruno was amazing and gave us great customer service. Yes, the waiting process was a bit time consuming but he made sure to keep updating us and worked very hard to make sure everything went smoothly. I would highly recommend asking for Bruno if you are looking for a vehicle. Everyone there was friendly.

Adrienne

Had a great experience here overall. Mo was our salesman and he was great to work with and made sure our needs were met and within our budget.

Paula Sitter

I gave them a call on a service issue and was amazed at the professionalism and down right homey reply. When im in the market to buy a car will go here.

Khlark Xizchaks

Bad customer service , the auto service is bad as well . The recently bought vehicle had little things start happening to the vehicle as soon as I drove it above 65 . Went in to try to get it done before my return warranty was up , but they …

Cristina V

Every time I go to Auto Nation for any type service work on my car they always do it right. They give me a heads on things that I have to take care of soon and I set up an appointment for another service. Great service every time.

Sharon White

Ask for Moe he's a damn good car salesman

David LaFlamme

Very nice people working at this dealership. Brought in a vehicle that we were wanting to sell and Sean Tombros made the process very easy. A fair offer and Sean kept us completely informed all during the process. Sean even made arrangements for us to get home after selling the car.

Oscar Ayala

Overall my experience was great, my agent Franklin who assisted me, made sure the whole process was seamless. Would give 5 stars for this location, however the finance manager was a bit tough to work with. They will treat you different, if you do not finance through AutoNation. However the sales representative was very helpful through out the whole process.

Bianca Ramalho

If I could give this place a zero stars I would. Aside from the customer service and the services, I happen to notice out of the total three times I’ve been at this establishment that the staff and management are completely evil. There are two young men that have been bullied in front of me by many of the staff workers and teased for minor mistakes or even mistakes that probably don’t even count as mistakes really. I’ve witnessed two people that seem to be managers or supervisors scream and yell or even show forms of verbal abuse to the same two men. I have been very happy with every service done by these two young men and it’s a shame that they would have to work in an environment like this one surrounded by a terrible work team. For those two men that may be struggling with this job, look for a lawyer, because you do not have to tolerate abuse or unfairness from this company.

jorge Ortiz

Excellent place! Especially Mo.! Mo has helped us with now our second vehicle from here! Outstanding service and always a positive and wonderful vibe! Definitely makes you feel welcomed and not pressured like most ppl! Highly recommend him if you or anyone you know is looking to purchase a vehicle! He will definitely help you find the right one and the one you love! Thank you Mo. For the amazing service, smooth and easy transition!

Erick Villanueva

HIGHLY RECOMMEND MY EMMANUEL GREAT SERVICE AND REALLY HELP ME GET ALOT OF INFORMATION ON TRYING TO PURCHES A CAR !

Candle Light

Very bad experience. I wanted to look at a 2015 Toyota Camry. Made an appointment and came on time. Sales person who was supposed to be there wasn't. After some confusion they got some other guy to get the car, which was filthy. Needless to say, I did not get the car at that place, as I had no trust in them! Ridiculous service.

Wolf gamer

So this will be my second experience with autonation but my first experience with Autonation USA! AND I must say this second go around was extremely different and a pleasure to be a customer. The sales consultant Bruno Moreno was patient, listed to what i wanted and made it a better experience for me. So i didn't get the car i wanted but i got the car i needed hehe, so basically i cannot complain whatsoever cause i saved some money!!! The best part, i was not pressured to purchase anything i didn't want! I give him and this location based on my experience 5 stars!

Elijah Jr

Emmanuel was extremely patient and helped me pick out the truck that I wanted, he also answered any question or concerns I had. He was extremely helpful and made the whole process go super smooth. He offered excellent customer service and I recommend you guys to ask for Emmanuel when y’all visit! He won’t disappoint!!

Chelsea M

Truly a great experience. The sales team was not pushy and worked very hard to get us into a car we liked and could afford.

Christopher Colbert

Great people great customer service. Great deals. They really took their time with me and my situation and i came out with what i wanted for real a truck.

Swag Angie

How is this company on a 5 star rating when people having bad experience with service and low ball offers

Ginny Ellsworth

Just bought a Jeep Grand Charokee at Auto Nation USA last weekend. I inquired online and Jennifer Sampson sent me a prompt response. She answered all my questions and was super prepared when I came to test-drive a couple of Jeeps. She …

Evelyn Sierra

Great job Mo helped out ! Best decision!!

K C

Did not buy a car here, but really appreciated our salesman's laid back attitude, no pressure sales.

Keisha S

Attempted to low ball me $1000 on buying my truck from me after wasting 45 minutes. Went right up the street and got way better offer faster. Guys that were helping me we're reasonably courteous.

Katonya Price

I went there yesterday to help my sister get a car (and they couldn't do anything for her), but while I was there I decided to ask about the detailing service. Let me tell you, they went above and beyond in detailing out my car and they were very professional! I will definitely be back to get my car cleaned and serviced again!

Johnathan Lawrence

The vehicle came a 90 warranty so they claimed. after 42 days had an issue with the A/C. Took it to Auro nation for repairs they claimed the part that was bad wasn't covered under the 90 warranty that comes with ALL auto nation vehicles. they stated it maybe covered under your extended warranty all you would have to pay is your $200 deductible. I stated why would I allow you to charge my extended warranty for a service your 90 warranty want cover for a vehicle I just purchased from you. Then I will have to pay $200 deductible. I stated no thanks I will go to the dealer please give me my keys. check this out they told me in that case I will owe $115 for diagnostic to get the car. I raised hell got my vehicle took it to the dealer and wasn't charged a penny I was still covered in the ORIGINAL 5year/60k miles warranty. Autonation USA proves Ripp off nation USA. Watch yourself they go for slick!!!@

t wiltz

If I could give them no stars I would because they were rude ,ignored me the salesman guy look at me crazy like he didn’t work there so I walked out the door with my down payment and went to drive time

Jenny Lounsbury

I was helping my friend buy a car. She had an appointment, pre-approval for a loan, and knew exactly which car she wanted. We got here at 3pm on a Saturday. We were here until 7pm. We were able to test drive it right away (finished around 3:45pm) but after that, every step of the process took ages. Also, the “no-haggle” price didn’t include a mandatory $495 “lifetime tint” fee. Apparently, they add window tint to vehicles that don’t have it, which is fine. What is *not* fine is not just putting that into the price. A $495 surprise is not what most car buyers are looking for right out of the gate. I’d advise them to work on their customer service skills, as when we went to pick up the vehicle today, for example, we stood at the front counter for about 5 minutes before anyone even said hello. Once again, it wasn’t busy. In addition, there were numerous employees walking about or chatting. Even just a “Hi, we’ll be right with you” would’ve sufficed.

Eduardo Cerri

It was my first time trying AutoNation because I received a very attractive coupon in the mail which was supposed to be an Oil Change & Tire rotation. I thought it might be too good to be true but I decided to give it a shot with one of my cars. After getting the service done, I am charged double the price originally quoted (I confirmed upfront that I would be taking the 5qt conventional oil included), the reason being that they needed to charge me labor (additional to the tax & shop fees, which I'm okay with) - Why would I get a price for an oil change that does not include the labor of actually changing the oil? That's unreasonable. To make matters worse, I checked my wheels after going home and there was no tire rotation done either, and the car was not washed as advertised "included with every paid service". So in summary, the price of the oil change was not honored, and the services advertised were not completed. I did have a pleasant experience with the lady handling the front desk paperwork who tried to call the manager to no avail, and the facilities were nice - so those two factors avoided a rating of zero.

Kenya M

It was a week long process but well worth the wait. I never felt pressured and did things in my own time. I'm super appreciative of the salesman (Mohamed) and finance person (Reece sp?). They were very down to earth and seemed genuinely nice. Mo's sense humor helped at times because I was so nervous. He talks very softly which is weird for a car salesman so it was a struggle to hear him sometimes. Still a nice guy though. Although they were nice people, I'm disappointed with the discrepancy of the actual mileage that was listed on my paperwork versus what was on the odometer. I mentioned it to Reece but he said that it was correct when it indeed was not. I told Mo and he took a picture of the odometer to have it corrected but I haven’t heard anything else about it. Not a huge deal since the mileage is low but it’s not right and should be corrected. I would recommend people to come here but I would make sure they use super eagle eyes before purchasing. I noticed the bumper had been repainted after I got it home and it wasn't disclosed to me that the car was in any accidents or anything that would call for repainting. The paint has some drips and overspray and the touch ups they did to the scratches are a little off putting. They psint they used doesn’t match the actual car paint. Minor issue...Overall I love the car (Honda Crosstour is my favorite) and will live the imperfections because of it. I would also recommend people for the financing help I experienced as well. I was so grateful for getting financed even though I had some credit challenges. This car was a start to rebuilding in that area and a happy start indeed! Thanks again!

Matt Walker

So according to salesman:Bruno if you have bad credit they cant help you goodbye yet that is not what they advertise very disappointed because they told me over the phone that i was approved for the vehicle i wanted which i can understand but to just be turn away is what piss me off most dealerships offer cheaper alternative that will allow to build credit in the process but apparently not autonation zero stars!!!!!!

munira Adam

The staff there are Very Friendly and professional. Fast service and hassle free! thank you Mo, Justin and Mail.

Tifanny Clark

Great people. Easy to work with them!

Juanita Gaines

Great service! Very helpful and fluent staff!

brianna ross

I really was pleased with the of service Stacy Williams gave us. She took her time to find us the right car for our family. Even offered to go pick up another vehicle if we couldn’t get one there. I will refer people to her. And this location for a used car.

Corey Taylor

They're not people person when it comes to you departing from your money

catherine matthews

Service and staff are absolutely awesome!

Guadalupe M Villanueva

Good server thank you

jessica perales

Place clean, very courteous, friendly helpful holding umbrella do to rain while getting my belongings great job

LETA MARIA

Donot buy a car from them. The cars look good but they are trash. They claim to give warranty but when u bring it in to get fixed under warranty they play games with you and say oh no this and that is not covered. They offer free oil changes, but when my free oil changes expired i had to pay. So when i asked what kind of oil did they use, come to find out they were using the wrong oil in my car the entire time. I complained, but of course they gave 101 excuses to justify their wrongs. Please don't get a car from them. You will have constant issues with them and your car.

Hamid Qawi

Enoch sales person was great very professional and caring so knowledgeable about the business assist me with my experience here in Houston TX being from Brooklyn salute to him .much respect

Bri

Offered a strong deal on the value of my car, however the salesman insulted my color preference in a new car.

Michaela Robinson

Mr. Emmanuel is the best when it comes to getting the car you want. An walking out the same day with the car you want. Thank you Emmanuel.

Christian Restrepo Sánchez

Great costumer service. I sold my car to them and received a good offer. The staff is friendly and efficient. Great place to go and deal with cars! God bless you.

Kayla Shae

Emmanuel is the best! I purchased my first car with him and made it super simple and easy, I highly recommend going to Emmanuel, he's super generous and will help you find the perfect fit of a car for what you're looking for at an amazing price!

Emilie Rivas

It was a terrible experience the first time around. We didn't have much money to work with and people were kind of just brushing us off to the side. Completely dismissed everything we stated before starting this purchase and just giving us the run around. However, the second time around Mr. Hill and Andrew were very patient with me and were in constant communication over the purchase process. I was very thankful for their help in trying to get us into this vehicle!

Farqad AL Ameri

Be careful before you sign anything. They check your credit even if your just for a test drive. They cause a damage to your credit score even if you tell them do not run my credit.

Gary Ellison

AutoNation responded fast, to my email's. I didn't get the truck. But I will keep checking their website. AutoNation, wanted my business! Thanks!

Billy Williams

We loved it! Jasmine took very good care of us! You should see how we roll'in now!

MonaJS1

Thank you Sean Tombros for making buying our new truck go so smoothly! We love it!

Veronica Ponce

I actually like this dealership, it doesn't take forever like others. The employees are super nice and knowledgeable. Excellent.

Smith Smith

I had a great experience selling my car and was given a fair price. (A good chunk more than carmax offered me)

K and A MTS

These guys there are great, Mo took very good care of me and help me figure things out alone the way

Vicente Martin

I thought I was dealing with a great company! But soon I found out that I was mistaken! Had vehicle for about a year now at most and up to 10 thousand in repairs since having it! Flashforward to now went in for oil change that is complimentary only for vehicle to be messed up and them calling me to tell me how much I was to pay for the repairs! Is this an ok thing to do? I am a customer my truck was messed up under your care and I have to pay? This lemon of a vehicle has given me nothing but problems since day one starting with a 3k bill thank god it was covered but was only the first of many! I understand used vehicles are what they are and there is no guarantee but seriously do no one check the inventory before they sell anything and to think we was gonna look at them for another vehicle for our family never again! A very unsatisfying experience so far!

JaeSalsberri

I completely loved this place. After searching for a car all day I decided to look online, I got lucky and stumbled upon AutoNationUSA. I talked with Sean Tombros, and when I actually went to the dealership he helped me out. The best car salesman ever. He was patient, he had all my option that we talk about ready to view and he stuck with me throughout my whole journey. I ended up driving off the lot in a 2019 Dodge Challenger (my first car) and I have no one to thank more than Sean and AutoNation for making this happen for me. Thank you!

Shelton King

I can't even come in and get help with a car I'm trying to purchase. This place is so unprofessional. I'm going to spend money elsewhere. This location is horrible and a complete waste of my time. Avoid at all cost.

Parthania Droho

Great to work with. More than fair offer for my car. Would recommend them.

McKay sumra

Key was glued together, was promised front bumper would be painted but it was only touched up. Windshield was cracked and not sealed. But i did ger the vehicle for a good price.

Jamel Spencer

Sales manager is horrible and is not helpful. There where 2 cars I looked at with issues which were 2013 BMW 328i with a front axle popping every time you turn the wheel and a 2013 Mercedes-Benz E350 with is not a diesel engine but sounds like a dieael engine Dodge Ram pick up truck. After test driving the Mercedes there was a smell of a burning pulley belt under the hood. When addressing the issues with 2 managers that came out to greet me one stated it was engine cleaning chemicals under the hood and the other claimed the car was just serviced by technicians. I ask if they can double check the issues he then basically told me with a non caring attitude that it was not going to be today. The way it was said shows that customers are not a priority neither being proactive in handling issues with thier cars. Went to a different none franchise dealer to purchase my BMW.

Joanna

Saw a car online and reached out to them to come and see it. Confirmed apt the day before and was assured that the car is still for sale. Called the morning of the apt to confirm that the car was still here and received confirmation. Drove an hour to come see the car, and when we arrived we were told that the car had JUST been sold 5 minutes before... perfect timing, but they just so happen to have another car of the same make and model that was 7k more than the car we were looking for. Honestly it's just incredibly disappointing.

Ashley Davidson

People are very nice

Kenneth Wells

Awesome Team!!! Great Job!!! Will be buying my next car here!!

Scott Montgomery

We purchased a 2012 BMW 550i from this store last week. There was a issue with the car and Mark the GM fixed the issues right away. No excuses, no hassle. This was a pleasant surprise and experience. Raul Lopez was our sales person and he was very professional and courteous. I highly recommend Raul and this store.

Rosalinda Silverstein

Great place. Great prices. Awesome inventory

Patricia Nash

BEFORE ARRIVING TO AUTO NATION I CALLED AND SPOKE TO A SALEMAN EXPLAIN TO HIM THAT I HAD 1200 DOLLARS AS A DWN THE SALEMANS STATED TO COME IN THEY CAN WORK WIT THAT AMOUNT I GET THERE AFTER BEING THERE OVER AN HOUR THEY COME AND TELL ME I NEED 1800 TO 2000 DWN TO GET A CAR. I WAS VERY UPSET I WENT UP THE STREET AND PUT DOWN 1000 AND DROVE OFF IN A 2015 MALIBU FULLY LOADED.

Daniel O'Dell

I’m in the middle of closing a deal and I must say I’m not impressed with their integrity or customer service. They have not been forthcoming with certain issues regarding the vehicle, luckily it was brought to my attention after getting an independent diagnostic performed ($137.00) Also, there is 3 different style of tire on the car. I’ll be spending the majority of my Friday at the dealership again. Thankfully I’m still under the 5 day 250 return policy. **Update** (6-6-19) Dropped my vehicle off yesterday so they can address the issues found, these clowns give me a Toyota Corolla for a loaner car until mine is ready. I’m 6’5” with a bad knee. DO NOT DO BUSINESS WITH THIS COMPANY. You’ll have better luck at a circus.

Calien Trevino

I cannot judge the other salesmen, but my experience with Mo (Mohammad) was so unprofessional. I had been working with Mo for two days on looking for a vehicle. I finally found the vehicle I wanted, but needed to pick up my brother from school at 3:30p, so I told Mo I would be back to fill out the paperwork after I picked him up. Mo called me 3x, emailed me 1x and texted me 2x all within 10 minutes around 4p and left me a voicemail telling me how disrespectful I was for not answering his calls or telling him where I was. I do not use my cellphone when I am at my brothers school as children are walking home, the car line is continuously moving and it’s a school zone. Leaving me a voicemail telling me how disrespectful I was is completely unprofessional. I do not appreciate being timed nor someone I don’t even know asking about my whereabouts. Mind you all, he also had attitude when I told him no to vehicles he showed me, but I brushed it off. It’s our money and we all deserve to buy what we want, not get rushed into a vehicle we don’t. But after that voicemail incident, he can forget about getting any commission off of me. Impatient, unprofessional and attitude! Work with anyone else if you want a pleasant car buying experience.

Karen Ramirez

I highly recommend autonation but definitely not this location! Managers become salty when things don’t go their way!

German Martinez

If anybody goes there ask for Sean Tombros the sales agent he will go out of his way to help you out.

Adrian Diaz

Did business with a young salesman named Eli and he was great. He made everything easy and smooth, found nice a car for my son, everybody was happy.

L G

Excellent experience! Kalishia was so attentive and so friendly along with Edward in financing. Had nothing but smiles and great customer service. Drove off in a car the same day and extremely happy with my purchase!!

Matt Travnichek

Just bought a car here... Jennifer Sampson was absolutely wonderful and extremely helpful! My experience was very pleasant and she made everything so easy. I highly recommend her to anyone looking to buy! Thank you so much Jennifer!!!

Jamelle Sutton

Have a great experience with them would recommend anyone to go there they work tooth and nail for my deal with a trade thanks for all yall hard work

Chavontreal Allen

They were friendly and gave me options. They even did a follow up call. They looked at all locations to help me find a good fit.

Marco Rios

Thanks to the staff at Autonation for a great experience in the purchase of our Vehicle. Mr Emmanuel thanks again

Jessica hall

I have to say from the moment we walked in the door we knew what we wanted and were determined to "not be pushed into" anything we hadn't previously discussed. Jennifer greeted us immediately with a smile as bright her hair! From there on it was a rather smooth process with a couple of twists and turns to get the exact truck we went in hoping for. She's ABSOLUTELY a wonder woman!! She answered every question I had... and was 100% committed to making us satisfied. Easily reachable. She even kept us updated as the truck was being maintenanced. My husband is so on love with his new toy. And also a thank you to Jorge for working his magic to help with certain financial aspects. Thank you both!! I am looking forward to seeing you guys again in the future.

Adri Garcia

The cleanliness of the facility and effectiveness of the staff are what would make me go back.

Miracle Smith

The guy I worked with excellent. Matisa great personality

Senny Smith

My husband and I are very pleased with AutoNation USA Houston. Their sales person Jennifer Sampson was very knowledgeable, pleasant and professional. She’s the type of sales person that makes customers become repeat customers. The place was very nice and clean too.

Tyrician Kelly

It's worth the wait.

JENNIFER NEWBY

Emmanuel our sales rep and Adrian the store manager went above and beyond to gain our business to make the sale, without any pressure. It was by far the best car buying experience, for our daughter making her first purchase

keyarah hayes

Richard is THE BEST literally THE BEST Car Salesman!!! From the moment we entered he did not let us down! my sister thought no car was perfect for her but he definitely changed her mind. Great customer service skills & a very entertaining person to talk to overall! i will definitely be back November for Richard! CONTINUE TO GO RICHARD!!!

Tonya Wade

Poor customer service skills and make you wait to long to till you no

Irit Moreira

Everyone was very polite and helpful.

Repent Now

They sent me a link to do a review...how dumb is that? They were the sorriest customer service oriented people. They could not even communicate with one another. Let alone their customers. I dont want to go into great detail because I am tired and really dont really feel like doing this. But since they ask me to. I will tell the world not to go here. Autonation is a scam.

James Webster

We were called and an offer to buy our 4Runner suggested by Eric. He greeted my wife and I and was replaced by another salesman. Eric had no explanation and the young salesman didn't offer an explanation for the change. After a while we were made an offer and it was $200 below what I expected but we took the offer. Then it was a long wait for the check. When the check arrived my wife pointed out it was for $500 more than the offer and the salesman needed to check if it was a typo on the check. It was not a typo I am not a fan of making an appointment with some one and having a replacement provided without explanation. I was suspicious and got the impression that the replacement was a law enforcement or a vigilante . You lost a star for the replacement salesman without an explanation, when my wife ask how much longer it would be a counter person joked "eight hours" and the wait time.

Praveen Piyush

The service was great, as well as the staffs are very friendly and co-operative.

Michael May

Mo is great! He made my car buying experience incredible! Highly recommend

Jose Salinas

Needed an oil change. Had to drive to location to make appointment because service agent was too busy to answer phone. Took almost 2 hours. Watched as tech was doing oil change and disappeared for almost 40 minutes.

Danely Brand

Richard and Emmanuel are the BEST car salesmen in Houston. I came to this particular Autonation location and found myself feeling at home. These people are willing to go out of their way to help you find exactly what you are looking for, not to mention their prices are literally the best all around the city. Everyone that works here is super polite and helpful and they are always available on call or at their work location. I highly recommend this dealership to everyone in search of a new vehicle.

Johnathan Wallace

Establishment is very nice and modern but the people are a joke VERY unprofessional I attempted to do their "Free Home delivery" but was told I had to come in the store for my purchases to be acknowledged! When I did come in from Rosenberg …

j d

Pretty painless experience.

Christian Wahrmund

The salesman (Josh) was fantastic. The finance guy we dealt with was not. I did not appreciate the BS high pressure protection packages he pushed on us even after I told him I was not interested. It soured an otherwise good experience and I will not be returning

Rell Johnson

I purchased a vehicle from this location in May of 2018. It hasn’t been a full year yet and the transmission has burned out due to a fault from the previous owner. Since it wasn’t detected in Autonation’s Inspections. They’re claiming they aren’t responsible. I keep seeing more and more people are sharing the same sentiments as me. This location is shady and are money hungry. They have zero concerns for the customer.

Robert Contreras

Sean Thomros , thank you for helping me in my new car purchase.

Nina Pitt

They're very nice

Steven Myers

second day here found the car that I loved they're fixing the issues that I have with the car and to make sure that I'm perfectly fine with it the CFS Director Fred hill has been magnificent representative of this AutoNation dealership location he has handled everything with such Grace and compassion that I recommend this dealership to anybody with poor credit!!!

Maria Guerrero

Thank you guys for working together to give us a great deal and going beyond to give us great customer service. I really appreciate it. Enjoying my Durango!

jaime murillo

The good thing about it, is that they already have low price on their cars. And they are very nice!

Annette Gonzales

I didn't purchase from this location, but chose to take it here for service. A Tech didn't screw the bolts tight on my wheels and two of them came off. I also lost the middle cap on my rim after a wheel rotation. I suggest going here during the week when it's slower. I do like that you can see your car being worked on & this location is very clean and nice.

Shawn LacyArno

I received EXCELLENT and thorough service. An amazing young lady by the name of Holly assisted me. She kept me informed regarding the progress of my vehicle the whole time I waited (which wasn't long). She ensured I was comfortable and gave me water. Then upon completion, she gave me a packet of information regarding my vehicle inspection and explained everything to me. She then gave me room to voice any questions and/or concerns I had. As a woman, this was the best service I've ever had while doing anything pertaining to my vehicle. Thanks Holly! You ROCK!

Starr Douglas

Whenever I walked around auto nation parking lot I wasn’t sure what I could afford on my budget but Raul made sure that I left with what I wanted! He literally went the extra mile just to get the car price in my budget, he made my first time car buyer experience amazing.