Reviews of American Auto Centers (Car Concessionaire)

9100 Galveston Rd, Houston, TX 77034

Average Rating:

DESCRIPTION

Here you have the opinions of real people who consumed the products of American Auto Centers (Car Concessionaire) in the area close to the state of Texas.

Right now this business receives a rating of 3.9 stars over 5 and the rating was based on 33 reviews.

You may have noticed that it has an average rating is really positive, and it's founded on a high number of scores, so we may conclude that the assessment is very credible. If people have bothered to evaluate when they are satisfied with the business, it works.

You know that we don't usually stop to give feddbacks when these are good and we usually do it only if we have had a problem or issue...

This Car Concessionaire is classified in the category of Used car dealer.

Where is American Auto Centers?

REVIEWS OF American Auto Centers IN Texas

Samuel Senter

Abo Hurayra

Not proffetional

Larry Kidd

I have known this company for over 30yrs. very professional ,fare and honest

Christian Castro

The dealer was really helpful and had a great experience

ahmedkamal zaatari

Areeb Uddin

They always have good deals going on cars. The only thing i dont like is its a cash lot, you gota arrange your own finance

precious precious

Easy car rental place very nice guys great exp

Vicente Cruz

Faten Shabarek

Excellent service and very friendly Honest, very generous, they start by telling you the problems with car before telling you the good things I recommend them very highly

Carolyn Cooper

Good selection of vehicles

Salim Canan

mcmeg

Even though I did not purchase a vehicle from here. The staff and owner were completely kind and courteous. We were looking at a certain vehicle and had it inspected. While the vehicle had a few problems, it did not meet our standards for purchase. They refunded our money that we place on hold. If they ever get a vehicle that matches our needs, we will be back there in a second.

Dorothy Williams

Ahmed Ismail

very good

Matthew Maples

I was very impressed with how I was treated. Everyone was friendly and helpful. Thank you for your service.

Taxrit Urn

Test drove a used car. Found several leaks. Offered to fix but it shouldn't have come to that. Didn't buy.

Антон Владимиров

Very cool adviser works there from Libanon..(sorry fogot name)

Armando Villagomez

William M

BOTTOM LINE: I paid premium price $$$$ for a car that was represented as no accidents. However, BODYWORK repair was done to repair UNREPORTED ACCIDENT while UNDER THEIR OWNERSHIP. (1) This place misrepresent the car that I bought (2005 Toyota Camry) as having no accidents (provided with a clear title/car fax report), However, the car did have past BODYWORK repair done to UNREPORTED ACCIDENT/DAMAGE when UNDER THEIR OWNERSHIP: THEY BOUGHT IT from auction with ACCIDENTS / DAMAGES and had BODYWORK REPAIR done. I called back and he has confirmed this; although he calls it 'dings" and 'scratches'. If BODYWORK/PAINT JOB repairs are done... it is NOT 'dings" and 'scratches'. I WOULD NOT HAVE PAID THE PREMIUM PRICE $$$$ that I had paid if I knew there has been BODYWORK repair done. (2) Car was not drivable and needed repair within a month (unrelated to the bodywork repair). So, I had to paid ANOTHER 10% $$$$ in fixing the car... within a month on top of the premium $$$$ price. Yes, I know it was a pre-owned car and 'as it'; but didn't expect to GO DOWN WITHIN A MONTH after buying from a big place like this. (Looked up the reviews on the warranty that he tried to sell me... check out the reviews your self and see if you would buy.... it is MORE $$$$ than fixing the car). (3) He also said my definition of accident is different from him. Here is a definition of an ACCIDENT: 'an undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, DAMAGE, or loss; casualty; mishap: automobile accidents'. (4) ISLAMIC LITERATURE was sent to me along with the license plate. I am offended by this. I CAME TO BUY A CAR AND NOT TO LOOK FOR A RELIGION.

Demetrius Alvarez

These guys are pros!

B. Lee Thibo

Amos Shih

Priscilla Wingerter

Hassan Al Ramadhan

You don't know where to go first!

Benjamin Craft-Rendon

Staff remembered me, had plates on hand, and installed them and the registration sticker while I sunned myself on the conveniently placed bench.

Jeff B

BUYER BEWARE! This was a huge mistake buying from here. Don't make the same I did. They only let you inspect the car if you bring a mechanic to their lot - you can't take the car to your mechanic. They were shifty and rude when discussing the car and payment. They hid the Carfax - it took a second report to see the real history and acted like it was no big deal. The tire light was on (a nail was in the spare - they wouldn't replace the tire for me or take money off). When I drove off LITERALLY all the warning lights on the car came on, and they wouldn't take it back. When I finally got it inspected it needed another $4,000 in repairs. Everything was wrong with it. Oil leak, breaks, suspension, everything. On top of that, it was listed as no accidents, and a year later the drivers side panel again literally just fell off showing a huge dent in the metal showing they just barely got the panel to cover the accident and not have to report it. I'm just waiting for the next thing to fall off due to their trickery. To me it looks like they buy junkers off auction and then pretty them up for sale. They don't care about you. Only your money. Be smart, be smart, be smart and don't even think about looking at a car on this lot. You've been warned.

Jennifer Weaver

I would never buy a car there again. If I would had been able to give 0 Stars I would have! Me and my husband drove all the way from Lafayette, LA just to buy this car. When we were at the car dealership we were not shown much interested, we were pretty much on our own. The owner was coming of rude and we got the vibe "you're gonna take the car or not?" The owner was telling us things about the car that was absolutely incorrect. Such as, my husband asked if the car was lowered, the owner replies with no it isn't its just because of the bigger tires... or the car being a rare car... (Its a Gold GTI, they are not rare!) As we test drove the car the car was having a few issues, that they did take care of, however the car returned from their mechanic and the intake wasn't even connected to the motor. As we drove home we started having the first issues, the horn is NOT working! Who sells a car that doesn't have the horn working, of course it wasn't anything we checked when we looked at the car but wouldn't you think their mechanic would have a checklist to make sure everything on a car functions that they sell? The next day we found out the hoes to the windshield washer fluid was completely ripped. Just a few days later my husband was unable to go to work because the car shut down, we ended up bringing it to a mechanic and it cost us $700 to fix the low pressure fuel pump, fuel pressure module and fuel filter inside the gas tank. Total this car has cost us over $1000 just to fix things that we expected to be checked at the dealership.

Monkey Butterfly

Friendly, helpful and owners are reasonable ppl who will work something out

Brad Magness

I went to look at and drive a used car here. The staff were friendly and accommodating. They allowed me to look over the car by myself for as long as I wanted. I was also allowed to test drive it by myself. I ended up not buying here because the car had no history of maintenance available. The particular car I was looking for required specific maintenance on time. For the price they had on the car I was unwilling to take that risk without knowing what had been done to it. Unfortunately this is common among smaller used car dealerships. Overall the facility was nice and the inventory was plentiful and if I had found what I was looking for I would have had no problems doing business here.

Billy Copeland

Soo I waited 6 months since I got my car to do this review cause I was Soo skeptical of how good of a deal I got. I bought a unicorn of a mustang manual transmission for cheap.... Real cheap. Best deal I ever made on a car I tell everyone I can about these guys. They buy good cars not cheap junkers

Eric Johnson

My wife and I found their website as very helpful. They post many pictures of the vehicles, including the visible flaws so there are no surprises. Called and talked to a very nice salesman named Mark about the Toyota. He got with the owner and worked out an agreeable price. Knowing we were driving several hours to purchase a USED CAR, I DID MY HOMEWORK AND RAN A CARFAX on the vehicle. The Carfax report was great. Made the drive to the dealership to find Mark was off. However he left detailed notes for the staff. The owner and his nephew were very helpful. They allowed us all the time we wanted alone to look the vehicle over. ABSOLUTELY no pressure to purchase. The nephew asked if we were finding everything OK or if we had any concerns with the vehicle. We stated no and were ready to test drive. The owner had him go put more than enough fuel to test drive the vehicle. We were able to look over many other nice vehicles on the lot while he was gone. The vehicle drove very well. Paperwork was completed and the owner explained each and every paper I signed. We received copies of all the paperwork and the owner made sure all our questions were answered. Friendly family owned and run dealership. We wish the family many blessings for their future. We will check them out again when someone in our family needs a quality vehicle.

Ruben Solis

These guys do not stand by anything they sell! I can understand AS-IS but soon as you drive off the lot and the car has issues. Ask for help and the stealership is waving at you with the middle finger and laughing all the way to the bank. Waited a full week for them to get the car ready... should have gone with my gut. On top of that.. the owner refused to shake my wife's hand! Do not be in a business in America where you cannot show respect back to your clients after a deal... This is my first rating ever in my life. I do not want anyone to go through what we experienced 9/24/2014!

Eddie Johnson

Business Hours of American Auto Centers in Texas

SUNDAY
CLOSED
MONDAY
9AM–7PM
TUESDAY
9AM–7PM
WEDNESDAY
9AM–7PM
THURSDAY
9AM–7PM
FRIDAY
9AM–7PM
SATURDAY
10AM–5PM

PHONE & WEBPAGE

American Auto Centers en Texas
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