Reviews of Luxury Auto Mall of Sioux Falls (Car Concessionaire)

Paula Nelson

We made an appointment to have some things on our 2007 Cadillac SRX. They got the car in on time and repaired the things we talked about. The area where they work on the cars is very clean. The staff is friendly and professional. It was a positive experience.

Melissa Baker

Great service!

Kira TN

Top notch service from start to finish. Scott was very patient, knowledgeable & excellent with his follow up to keep us abreast of his locating for the car status. We flew in from out of town & Scott picked us up at airport. Scott also recommended some hotels during our stay. Scott took time to go over car of the initial essential functions and provided resources for later on "cross reference". Most of the management staff team stopped by to introduce themselves & to welcome us to their dealership. Highly recommend Luxury Auto Mall if you are looking. It is well worth the trip!

Raleigh Hansman

Carol and Riley were fabulous. They found a way to get me into a vehicle I thought I could only dream of. They were attentive, diligent, and eager to help. The entire experience exceeded my expectations - thanks to the two of them!

Waltraud Haviland

Kudos to Carol Morken!!! My experience was very pleasant. She is the consummate professional. She knows her product, is not a high pressure sales person. Love working with her. Thank you Carol!!

Erin Elshami

Carole was GREAT, as always! This is the fifth car I have purchase from Carole and her professionalism & customer service has only gotten better with each purchase. She is so knowledgeable about each type of car but, moreover (and more bewildering!?) remembers & knows my needs and wants that may interest me in a new vehicle. She remembers what I like or do not like in a car’s features down to the littlest detail; then when a new feature is introduced in an automobile she remembers that I was looking for previously. She lets me know about the changes in a way that is not pushing me to buy the newer model—even though I often end up doing just that and wondering HOW DID SHE DO THAT!? Ha! All-in-All, Carole is amazing and makes the whole car buying presses more than tolerable-and that is saying something!!

Craig Clark

I leased a new Cadillac in February working with Ryan Abbot was seamless and a truly enjoyable experience. In the past working with the major auto dealer in town has never been an enjoyable experience- this was different. Amazing customer service really gives you that luxury feeling before you buy the vehicle. Then, my wife wanted to upgrade, and in May Ryan worked to meet all of the requirements she wanted in a vehicle and also make it work in her budget. He caught on to small things that allowed me to drive her new car as a surprise home and truly surprise her with exactly the new Mercedes she was looking for. We will only be working with Luxury from here on out, and Ryan for as long as he is there!

Lisa Johnson

Friendly staff, quick and easy oil change!

Tammy Doering

Very friendly employees and it was very quick! A bit spendy is the only thing that is negative.

Douglas Starr

Every time Luxury services my BMW, it looks like a new car; it drives like a new car, and I feel as though I’m driving a new car. Can’t beat that kind of service. Thank you, Luxury.

Elizabeth Helsper

I had an incredible experience at Luxury Auto Mall this past month with the purchase of my 2017 BMW X3! Carol Morken was an absolute joy to work with. She was flexible, accommodating, and always up-front, which I greatly appreciated! She helped me stay within my budget and was always striving to get me "the best price!" She truly prioritizes the customer and treated me with the utmost respect. Thanks, Carol, and the entire BMW team for a beautiful vehicle and a wonderful experience!

Doreen Pattison

Rod and Rich are two of the greatest service advisers I have ever worked with. Very personable and truly care about me as a customer. Top notch service!

Alex Fox

They made my wife feel like we should take our car somewhere else been going there for 13 years 1st time they made us feel that way really disappointed

Michaela Miller

Jeff was super helpful with buying a new car! Went above and beyond to ensure I had a good experience and made it memorable! Will definitely be buying my next one with him!

Doctor Cobra

Brendan Weiland it's very professional as a sales consultant. Brendan is exceptionally knowledgeable about the Cadillac line vehicles. He is genuine honest and down-to-earth. Is Johnny on the spot to take care of any problems you may have and makes your experience purchasing a new Cadillac the most pleasurable. I have purchased four vehicles from him and I will continue to go back to see him when I need a new Cadillac. An excellent dealership to do business with. I give Brendan and the dealership five stars for satisfaction. Thanks, Ronny D.

Ahmed Braboy

I bought my XTS Cadillac and I had the best experience from beginning to the end of the process. They have exceptional customer service that made buying my vehicle easy and not stressful. Thank you!

Mark Salvador

Brendin and his teammates at the Luxury Auto Mall in Sioux Falls surpassed my expectations, in terms of customer service, transparency and simply being personable and polite. My wife and I got a very respectable deal on our new car and while we did negotiate, the process was simple, straightforward and not at all stressful. Finally, I really do appreciate the attention given to details and the LAM team making us feel like more than just a customer. I would recommend this agency to anyone. If you're in the market for a new car, you should stop in and visit with them before you make a final decision anywhere else.

Hartford Girlscouts

Fast and friendly service.

Matthew VanEck

Love this place, just purchased our second vehicle here, even if you are only buying a lower priced used vehicle off the lot they treat you the same as if you were buying a high end luxury car! The people are friendly and knowledgeable, that along with the low pressure environment and hassle free financing makes for the best car buying experience I've had!!

Jason Martinez

Speed service....and knowledgeable staff!! I used the service twice, and I will continue to use this service as long as I live in sioux falls!!

Tyler Baker

Tyson and his team are great, best experience I have had buying a car. Reasonable pricing, knowledgeable sales professionals, and really make the process easy. Not sure why you would go anywhere else! Highly recommend!

Jayla Rose

Always a pleasure to come in here and get my baby serviced! JEFF IN SALES HAS BEEN SO PATIENT WITH ME-and ALSO GENE IS AN AMAZING SERVICE ADVISOR-

Kari Glood

Carol and Riley were exceptional to work with! Their attentiveness to the customer is second to none. It was like a breath of fresh air to receive this quality of customer service. From the purchase, to the vehicle add-ons, to initial vehicle set-up, and the follow up after deliver, they were right there with us every step of the way. I would highly recommend the Luxury Auto Mall of Sioux Falls!

Patrick Devaney

What a great dealership! Our salesman, Dustin, is a jewel! The entire staff is so FRIENDLY! I got a wonderful deal on a FABULOUS automobile! If you're looking for a great experience buying a car, this is the place to shop!

Joey R

I would like to give many thanks to Patrick Belrose. He went over and beyond for me, Andy and Chris also did a great job. They exceeded my expectations made me feel comfortable. It was my first experience at a Mercedes Benz, and will purchase again from here. Patrick thank you very much. I greatly appreciate everything you did for me.

Keith Andersen

Luke and Jesse have been very helpful and good friends to me. When I first started here, Luke was awesome in helping me with whatever I needed. Luke and Jesse make things run smoothly in the quick lube area and I think that when people come in for oil changes and other things they are impressed with the services provided and leave satisfied.

anacock

Wife bought a used car from them with full warranty. Took it in for a bad bulb bad brakes and bad shocks and sun roof issues. They said brakes were sufficient sun roof wasn't covered and shocks were not covered. Took it home brakes still squeaked so I changed them myself. Took the old brake pads back to them and asked if they were any good they said they were shot and they wouldn't ever leave them on a car. Well one week before they said they were fine. But since it was warranty work I guess they didn't want to do it. Oh and when we made the appointment to have it looked at they lost it. They did end up squeezing us in but still not impressed. Will never do business there again.

Lee Austin

I had a great experience working with Carol. She is friendly, knowledgeable and she makes sure you get the right car for your needs.

Steven Tacke

Abra was very fast and efficient with my repairs! Highly recommend this place for any body work or windshield work!!

Teresa Mowery

Carol and Riley go above and beyond what anyone would expect to make sure your car buying experience is seamless.

GRW Resources

Well, it's been two weeks since I requested a follow-up call to my service issue with my Cadillac. All other Cadillac service departments I have dealt with in the past have given me first class service, going the veritable extra mile/above and beyond the call of duty on their service. When I drop a considerable amount of money, and don't even get a common courtesy vacuum and window wash of my interior, needless to say it's a little disappointing. This is not the first time this underwhelming service shortchange has occurred; it happened last year, but I gave the service department the benefit of the doubt that perhaps it was a busy day back then. I guess it looks like the old adage, "fool me once, shame on you...fool me twice.....I left a message for the general manager four days ago, and have yet to hear from him, as well. I realize that I did not purchase my Cadillac at the Luxury Auto Mall, but these past two negative experiences have done nothing to woo me towards giving the Luxury Auto Mall my business as far as my next Cadillac purchase is concerned.

Debbie Waldner

We were in need of another vehicle, and we told Cheyenne what we were looking for. She found several that would fit our needs, so we had some options. The vehicle was located in Laramie, Wyoming at one of the dealerships within the Auto Mall family. She arranged everything and our new vehicle was waiting for our friend to pick it up for us, which was so convenient, as they happened to be there that weekend! Cheyenne went above and beyond to find us the perfect pre-owned vehicle. We couldn't be happier with our service or our vehicle! We would definitely recommend Cheyenne and Luxury Auto Mall of Sioux Falls!

Ron meyer

The Process for trading cars was very efficient and sales personnel were so friendly and took pride in their work. Explanations of features were thorough and demonstrated quickly. Paperwork was kept to a minimum and all questions were well answered. Carol and Cheyenne were an excellent team

Jim Brown

Great experience, my salesperson Cheyenne was excellent (communicated well and took care of everything). I love the car!

Kynalohikaarme Kivi

Friendly helpful staff. No price haggling or deal breaking, you see the car, you see the price. Simple :-)

David Kohlhaase

My wife and I enjoy very much doing business at Luxury Auto Mall in Sioux Falls. Everyone is very nice especially Carol who has been helping us for years.

Gordon Leclair

We experienced 100 % satisfaction at Luxury Auto Mall during our recent purchase. Special thanks to Spencer Imus for being professional and intellectual. His excellent sales experience made us feel confident that the Mercedes we purchased was the best fit for us. We highly recommend Spencer, and associates! Thank's again, Gordie & Charlene

Gary Johnson

Everyone was professional and the experience of buying a car was awesome Dustin was informed and courteous. I would recommend them to anyone interested in purchasing a vehicle

White Chocolate

I've bought a lot of cars in my life. I've never been as happy with a car purchase as I am with my Cadillac from Luxury Auto Mall. C.J. in sales, Andy in finance, Rich and Rod in service - they are the best at what they do. Highly impressed.

Joel K

Brendin was great and got me the vehicle I wanted and the options I wanted. Excellent sales experience, he's the guy to see for your new or used Cadillac.

Coleen Wright

I brought my 2016 Highlander to ABRA for a repair from a winter encounter with a snow bank. The shop personnel and estimator were so professional and kind. They paid for the loaner car for my use during the repair period. The estimator had preorder the required parts for the repair so it was just 5 work days and I had my car back in factory condition. I’ll certainly go back to ABRA if needed and will refer at every chance I have. Thanks!

Lisa Serck

Quick service. Probably 15 minutes at max!

Kenyon Brown

Everyone was so nice. Patrick was our sales person and he bent over backwards for us. We also worked with Mitch in service and he was very helpful with everything. Everyone was so knowledgeable. I would recommend LAM to anyone. Kenyon Brown

Andrea Severson

Everyone I worked with at the dealership was very friendly and great to work with! Carol and Riley spent time going over all of the vehicle features with me, making sure that I saw everything. They were incredibly thorough and had a lot of attention to detail. They were a pleasure to work with! I would definitely buy another vehicle with them! It was a great experience! I absolutely love my X5!!!

Emily Bartels

Great service department!! Awesome to work with and very accommodating.

Heidi Bailey

I recently had the pleasure of leasing my 3rd Cadillac, and once again I couldn't be happier! The staff at Luxury Auto Mall goes above and beyond each and every time. From my Salesman Dustin, to the General Manager Sheridan for helping me get exactly the Cadillac I wanted, to Tyson in Finance, every single one of them made my experience perfect! I am so glad to continue my relationship with Cadillac, and the best of the best in the industry! If you are in need of assistance at Luxury Auto Mall, these are the gentlemen to make it all happen.

Randle Jones

I could not have received any better customer service than I did when I called and picked up our 2016 Mercedes Benz Sprinter 4x4. From the moment Kelly Meeker answered the phone, he listened to what all we were looking to order on the 4x4, and he carried that excellent service all the way through to delivery. We live just north of Dallas, Texas and just felt more comfortable in going to Sioux Falls to make the order and purchase. And I will do that on the next one when the time comes. Thank you Kelly and the whole team at Luxury Auto Mall of Sioux Falls for awesome customer care.

Gary Karlstad

Staff was very helpful and friendly. They were patient with our many questions and answered them all. I would highly recommend Luxury Automall to look for a new or used vehicle.

Levi Woods

i didnt buy anything i dont have a license yet, i was just there because my mother needed an oil change. but i mean cookies are good

rebecca Vettleson

Ok customer service but would have been nice if they would have spent more time with customer instead of jumping back and forth and stay upfront, was told many different things in the course of 3 days

Jack Gaspari

Carol and her team were wonderful! They worked hard to get my daughters car in time for her Birthday. They also made it real fun for Abby in teaching her all about the new amazing car. I love this dealership everyone is Super helpful and very kind. We have two Mercedes and could not be happier ! Carol Morken and Reilly are the best !!!!!!

Michael Anderson

Went for a recall repair, inadvertently helped them discover an issue that they remedied as fast as was possible it seemed once discovered. Service was adequate.

Ryan Souter

Service was awesome! Process was quick and smooth. I will be a returning customer when I'm looking to purchase a new car again! Thanks guys!

Heath Weber

My customer service experience has always been great at Luxury Auto Mall, but my service yesterday was over the top excellent. Everyone went out of their way to make my time in the service area top notch. My pending service was clearly explained, a time frame was given, and they even went above my warranty expiration to change out my brakes. WOW! While I waited, a number of the staff engaged me in genuine conversation and everyone seemed to know my name, my buying history, what my favorites were. The staff truly made me feel like an incredibly valued customer. I’ve said it countless numbers of times...it’s reasons like these that I will never shop anywhere else for my vehicles. With attention to detail and friendly customer service, you simply can’t go wrong with this team of people. Thanks, Luxury Auto Mall!

Steve Harris

These guys great to work with. I love the way they do business. They cut out the back and forth offers and just stick with the price they have which are usually very reasonable. They also made a very fair offer on our trade in right away instead of trying to low ball us and slowly up the price. They cut out all the hassle and it makes the whole experience much easier. We purchased a used vehicle from them and a couple days later we realized the remote for the dvd player was missing. We let them know and although they were under no obligation to get us one they did and did not charge us for it. Really recommend doing business here if they have what you are looking for.

Obiwan K-no-bee

Fast and courteous. However, they didn't reset my oil life counter. It's the little things...

sean brady

Had an issue with a leased vehicle, I spoke with my dates rep and his boss and they got it taken care of to my satisfaction. I have since purchased a new vehicle from them and will continue to do business with them. Very communicative and helpful.

Aj Yantes

I purchased a 2016 Mercedes c class in early summer of last year. I live in rapid city South Dakota And was concerned about this as there is no dealer here. I was assured that I had roadside assistance, that they generally send loaners or rental cars out for repairs and therefore they would make the process as easy as possible on me. I took the car in for warranty work almost immediately as there was some cracks in the body and headlights and they quoted me 2 days on the repair. My car spent 2.5 weeks there. I wasted a nights hotel stay they but they did give me a nice loaner to take home for the two weeks. My car was eventually brought back with 2k in hail damage on it! No one said a word to me about the hail damage. They dropped it off in hopes I would not notice it until it couldn’t be proven it happened on their lot I suspect. They had to have known that it hailed on the cars on their lot. I called them and was told “We don’t have enough room to store all cars inside, you’ll have to submit this claim to insurance”.no apology initially. They did cover my deductible if I drove it another 800 miles round trip to have it fixed with them. This also cost me 30 dollars per month perpetually, as I lost my no claim record for my insurance. This didn’t seem to matter to anyone in the service department as I got an apology however we cannot do anything else to accommodate. I was continuously reminded how lucky I was that they were bringing someone to drive my car back....for some reason I didn’t feel very fortunate. I listened to the general managers voice on the hold line say “when you bring your car in for service we treat it like our own” I found this ironic. My car began to have a very strong gas odor recently and so I called roadside assistance. They did pick the car up and took it to Sioux Falls. A gas leak in the low pressure system was found in a 2 year old car. The car also started shifting terribly recently and the brakes squeak worse than any other car I hear on the road when my windows are down. I was told this was normal.they fixed the gas leak but nothing else and initially stated they could bring it back to me in 4 days. I had already been out of a car for 1 week. I am currently stuck without a vehicle in a town over from where I live, waiting to get my car. I really wanted to be done with driving it back and forth to Sioux Falls and losing my car for weeks on end for simple repairs so I asked to trade in for a Ford or Cadillac that can be fixed here....trade in value was 10 grand less than I bought the car for 8 months ago!!!!! I now am driving a car that I am paying much more than it is worth on, that runs Worse than my 2006 Chevy impala I traded it for, and a car I lose for weeks on end for simple repairs and maintenance. If you do not live in Sioux Falls do not purchase a vehicle from this dealership. I hope that the general manager of this store sees this review and improves the experience for the next person that buys from out of town. I will be letting everyone I know to avoid this dealership Edit: my car smells of gas inside the cabin once again after it was “fixed” a few weeks ago.

Jade Stehly

Lloyd and Jake were wonderful. They helped me with any question I had and were very patient and always willing to help. Love my x5!

LaCaylla Fink

Great service and very helpful sale managers! Brendin was great about getting information I needed and following through with what he said. Very professional. When I got there Brendin was busy with someone else and another guy was so willing and happy to help me get familiar with the vehicle till Brendin had a chance to help me. I can’t say enough about the great service and great experience I had!! I will be back!!

Heidi Stout

This has been the best experience with buying a car that I’ve ever had. We have purchased lots of vehicles and farm equipment, hands down the best experience. I highly recommend this company to anyone when looking to purchase a vehicle. They have went above and beyond to make sure we are satisfied.

Mesay Solomon

If you think this place is pricy, you are wrong. You find best cars of your dream with a fair price. Come see.

Joey Cazanova WOW ENTERTAINMENT

I have a Cadillac Escalade ESV that needed some work so I brought it over to this terrific dealership and they not only went through and fixed everything but they also did a full inspection and brought up a few other things that needed attention and got those fixed as well... And they even gave my vehicle a nice washing afterwards as a bonus. Rob Pattinson and the rest of the service crew over there are super professional and very nice to work with. they kept me informed by phone throughout the entire process and also gave me a vehicle to use while my vehicle was in the shop. I can tell you how hard it is to find good customer service these days because everybody knows that. This place gives you the good old fashion red carpet VIP service in everything they do. I would highly recommend this location if you need work on your Cadillac! Well done!

Brett Luettel

Doug B was amazing! He helped me get into my vehicle ASAP. It was a used as is vehicle but they made sure to fix any surface damage I noticed and did everything in their power to make sure my experience was great. They’re 100% transparent and honest. They’ve officially made a customer for life. Thank you guys again!!☺️

Susan Eide

Rod at Cadillac Service is an incredible advocate for his customers. He worked all week to get my warranty company to take care of the repair cost for my vehicle - and succeeded! The loaner car was amazing, and they were kind enough to let me use it for an entire week. I don’t have the words to express my gratitude for everything he did on my behalf. Even though the warranty work will be done somewhere else, I will not hesitate to come back to Cadillac next time I need service.

mike

Brandin made the process very easy and was accommodating along the way. Would definitely recommend Brandin and your company. Thanks for the help we are happy customers.

Lia Eastman

Carol makes buying a car fun and so easy! She’s always upfront and listens to what you’re looking for without ever pressuring. What I appreciate most is her prompt response during the process and making me feel like her number one priority regardless of price point. I have had the opportunity to work with her on a few different vehicles and will continue to go back!

larry jandreau

Very professional, and timely repairs. Good communication, related to parts and labor costs.

Taylor Nilson

BMW Service is professional, helpful, and accommodating--all the things a great service company should be. They have my business and my appreciation.

John Muske

Dustin Barrett was our sales person and he did an excellent job for us. Dealing with him was fair and honest. Would recommend Dustin to anyone.

Mary Schmidt

They do beautiful work and everyone is friendly and respectful. Definitely recommend ABRA!

Angie Davis

Lots to choose from

Bill Coble

Carol Morken demonstrated why doing business with passionate and professional people who care. I would recommend Carol to anyone looking for a luxury vehicle who appreciates an informed consultant who relates to the lives we all lead. Thank you Carol!

Thane Williams

Great selection and service after the sale. The sales and service staff are the best in the business.

Christy Zwagerman

Thanks again for another great experience Tyson and Cheyenne! Quick. Easy. Smooth.

Amanda Anthony

I had been looking for a 5 series for months in the Denver area and wasn't having much luck. When I expanded my search outside of Colorado, I came across a 528i that was exactly what I was looking for. I happen to be a native of South Dakota, and I was very excited to see that a car I was interested in was available in my home state. One call to the dealership and they put a hold on the car for me, no problem at all. By chance, my parents happened to be heading to Sioux Falls the very next day, and they decided to stop by the dealership and take a quick look over the car. When they arrived, my Client Advisor Jake Fredrickson took time out of his day to go get the car, and go over all of the features and details with my parents. I was very impressed that he took the time to do this, when he really had no obligation to do so. My parents were also very impressed with his professionalism and personable attitude. When I arrived to take delivery of the car, he treated me just as well as he had done with my parents a few days earlier. He took the time to go over the service history of the car, and then he took over an hour of his time demonstrating all aspects of my car. It was a really great experience, and made my out of state purchase experience that much better. Overall, I was incredibly pleased with Jake and BMW of Sioux Falls and would highly recommend Jake to anyone in the market for a BMW.

Jim Schillerstrom

UPDATE: I am very pleased with my visit today! I picked up my car and LAM went up and above my expectations...my car was spotless. I can honestly say they read these reviews and react accordingly. A big thank you for making things right and then some. My experience with BMW of Sioux Falls has overall been a positive one. I have always been greeted with a smile and pleasant attitude. This being my first purchase from SF BMW it is hard to know what to expect after the initial purchase, especially when it comes to service work. Being someone who likes cars (mostly expensive cars) I tend to buy more often than most. The purchase of my first BMW was great and I love my M! Within the first week however there were some minor things which required a trip to service. No problem, all is good...except one trip turns into two and then three and so on. The service advisers are always kind and get you where you need to go as well as apologetic when it comes to repeat trips. Where I am getting a little frustrated is it seems the "premium" experience may not trickle into the shop. I am not sure if it is experience or knowledge but I always drive away feeling like my car is a learning platform for their techs. I know BMW has strict requirements of their techs and from what I understand SF BMW used to have 3 that were top notch. I get diagnosing a performance car is tricky. I know I certainly do not have what it takes...but I certainly can spot a leak. Anyway a part needed to be ordered and I was told I would have my car in the morning. Well I go to pick up a loaner which they didn't hesitate to provide. All is good until I need to grab something out of my car. I was handed a key but not my key... Again not a big deal, my key was located and I got what I needed out of my car. What I did NOT like to see were dirty engine parts inside my car leaning against my leather seats...not cool. I left without saying anything as I figure maybe this is what they do so as to not lose them? Well the part didn't show up... Hard to say and I do understand shipping delays but what I will never know is was the part ordered? Was it ordered within the time needed for overnight delivery? Who knows, I just want my car fixed and home in my garage. When the service manager called me he was pleasant and apologetic. I could tell he was seasoned when it comes to customer service. He did assure me that it is not normal practice to put engine compartment parts inside on the passenger side. I guess what I am trying to get at (if you have stuck with me) is that it is the little things that count. When people are spending the amounts they do on premium vehicles they expect that to spill over into the entire experience. I should not have to drive across town to have my oil timer reset after servicing the vehicle. My vehicle should be as clean (or cleaner) than when it was brought in. All fluid levels & tire pressure should be checked whenever in the shop. It is a complete luxury experience you are selling. This includes the quality of work performed and how the tech goes about doing it. Your competitors are doing these things... I hope people read this in its entirety as I am not mad in any way. I am just disappointed in what could be an exceptional experience.

Shawen

A great place to buy a car! I would recommend Jake if you are looking to buy a vehicle here. Jake was very easy to work with and extremely helpful and responsive to my car-buying needs. The price on the vehicle I purchased was competitively priced and their "one price" approach eliminates the need to waste time negotiating. The dealership also made a very fair offer on my trade right away, again eliminating the feeling of a frustrating car-buying experience and wasting time. They cut out all the hassle and it makes the whole experience much easier. If you are looking to purchase a vehicle, I would recommend speaking with Jake at Luxury Auto Mall of Sioux Falls.

Mark lounsbery

Excellent experience with luxury auto mail overall, but in particular with Carol Morken. She is wonderful and very helpful.

Kathy Hudson

For 3 years I've been coming here, have always been treated with courtesy, but today, I was treated like a second class citizen . I will not be back.

Ed Bloom

Luxury Auto Mall of Sioux Falls is awesome. I know their entire staff and they are extremely knowledgeable, helpful, and low pressure. I love the no haggle and no negotiation philosophy of the sales department. They wash my car every time I'm in for service which is always a pleasant bonus. Keep up the great work Luxury Auto Mall!

Michael Shay

We are quite pleased with our Saturn Aura purchase from Luxury Auto of Sioux Falls, and in particular, the attention to detail from the Dealership to provide a good quality used car product and the sales service we received while making our purchase. I would not hesitate to recommend Luxury Auto to anyone looking to make a purchase and tell them it would be worth the trip. I live in Central Minnesota, so Sioux Falls Luxury Auto is NOT exactly around the corner. I would certainly consider LA Mall myself for future needs.

Jan Porter

I had a fantastic experience buying my BMW car. I have bought many cars by myself, and this is the first time I felt no frustration. Carol is extremely knowledgeable and extremely personable. I feel like I can come to her, and the dealership, with any problems. Riley also helped me with many details about the car. I am very happy with my purchase. I would recommend Carol to anyone.

Darrin Graham

As always, my experience today was fast, thorough, professional and reasonably priced. Getting an oil change is not a hassle at all when I go there.

roberto rodriguez

Not very Luxury, kinda dumpy.

Andrea Polkinghorn

Mechanics were friendly, efficient, and fast!

David Amundson

I recently purchased my fourth Mercedes Benz at Luxury Auto Mall of Sioux Falls. Chris found me the specific model that I wanted and equipped with every option that I had placed on my wish list while Carol pulled all of the transaction details together to make the purchase of this car a reality for me. Their high level of expertise and customer care transformed my “looking at the brochure pictures” dreaming into a car that I can jump into and drive. The car has met and exceeded all of my expectations and makes every journey an enjoyable driving experience. My confidence in the vehicle going forward is bolstered by the tremendous service support I have always received from the service consultants and technicians at Mercedes Benz of Sioux Falls. Thank-you to the professionals at MB of SF for making car ownership such a positive experience!

beckyvd

Luke and His crew in the express lube always do a great job. Quick and friendly.

Cj Lamb

Always awesome

Ronald Jupiter

If you want the best luxury car purchase experience you can get them visiting Carol and Cheyenne at Luxury Auto Mall SF is you ONLY choice. This team is truly the customer service dynamic duo. I would never by a Mercedes or BMW anywhere else!

Jodi O'Keefe

I have never had a more enjoyable and easy car purchasing experience than I had with Carol, Cheyenne, Spencer and Andy. From the initial test drive with Cheyenne, to sitting down with Carol and Spencer to figure out the trade-in value and then to finalizing the necessary paperwork and payment with Andy...the entire Luxury Auto Mall was a joy to work with. The team knows to have fun and we've come to consider Carol a great confidant and friend. Who else gets a hug when you're ready to drive off the lot with your new vehicle? I would highly recommend purchasing your next vehicle from Luxury Auto Mall.

Brion Paulson

We purchased our car with Cheyenne and it was a great experience. We have never had such a easy purchase of buying a car as everything is pretty much taken care for you. Everyone there was very helpful and we would recommend to anyone to buy their next car with Cheyenne. This was our first time actually buying from in state and won’t be our last.

david vandine

I was almost immediately contacted by Mitch when I arrived. He seemed knowledgeable and responded to any questions I had. It was one of the best experiences I have had at a dealership! Everyone treated me linked an old friend. I would not hesitate to come back if I ever need a vehicle again!

Kathy Sweetman

It is always a pleasure to have Carol Steen help us when purchasing a car. She is so accommodating and knowledgeable. BMW’s have been so great to drive. Always excited to get a new car. All of the people that were involved in our purchase couldn’t have been nicer. Super team. Riley was especially helpful.

Jeff Dannen

Stopped in to get my oil changed. Techs were polite and courteous and had me on my way in 20 mins.

Dominic Kielas

I purchased a new 2018 BMW X3 from Luxury Auto Mall of Sioux Falls. They had a great selection and very knowledgeable staff. The BMW Manager, Tyson, made my experience personal and unique by including some BMW accessories to welcome me to the BMW family! I will definitely be doing future business with them!

Dillan Kroon

Needed rear view mirror put back up. Called Chelsea and she got me in right away. Very fast and friendly! Recommend doing business here.

Wade Schmidt

My wife and I purchased a new vehicle from Luxury Auto Mall of Sioux Falls. Our sales person, Carol Morken was excellent! She was very knowledgeable regarding the vehicle and very patient showing us the details about the vehicle. The whole experience was great--No complaints. Sincerely, Wade & Cheryl Schmidt

Jenelle

Service is amazing. Above and beyond!

Delton Lund

Just had work done on my Cadillac and Rod found some discounts on the parts that I needed which lowered my cost considerably. The staff is very courteous, knowledgable and go out of their and way to get the job done right . Very pleased to do business with the Cadillac team.. Thanks Ellue Lund

Brianna Leesch

Oil changes are swift and service is courteous.

Scott Dougherty

Wonderful people. Very polite and excellent service. They went out of the way to make me happy. Tina was my service rep and was great to work with. Very nice person. Thank you.

Annette Noble

Fastest cheapest best oil change in town good coffee clean rest room

Michele Termansen

It was the most pleasant experience we have ever had buying a vehicle. Everyone was so professional. Brendin was very knowledgeable about the vehicle we were looking at, and went above and beyond to help us get it done.

Av Av

CJ my salesman is awesome! He brought the Honda Civic I was interested in to my job. I test drove it and he helped answer my questions and if he wasn't sure he got the info for me right away! Very real old school honest fun guy. I felt very comfortable with him and knew he had my best interest in mind. Adam was very nice and honest about my trade in and my experience was old school honesty and walked away very satisfied! Recommend with 10 stars! Thank you!

Michael S

Always a great experience. Service is exceptional and the Service Team is always first rate!!!

VOJISLAV KALANOVIC

My family recently leased a BMW from Luxury Auto Mall of Sioux Falls under the expert guidance of Ms. Carol Morken. It was a great pleasure to be working with Carol. Her proficient knowledge and sales professionalism certainly confer an honor on the sales vocation in a very competitive market where every aspect counts. Carol was able to answer all our questions and ensure that even the subtleties that matter a great deal in a choice of a luxury vehicle are answered in every detail. Wit this, my family and I highly rate our recent dealings with Luxury Auto Mall of Sioux Falls thanks to Ms. Carol Morken. She has ensured that we are going to be a dedicated repeated customer. Once again, thank you Carol!

Marvin Rush

Great dealership. Ryan Abbott was the perfect person to help me get my new Cadillac CT6. A truly great experience!