Reviews of Dells Auto Inc. (Car Concessionaire)

320 SD-115, Dell Rapids, SD 57022

Average Rating:

DESCRIPTION

Here you will see the feddbacks of real people like you who consumed the services of Dells Auto Inc. (Car Concessionaire) in the state of South Dakota.

At the moment this business receives a score of 3.8 over 5 and this score is based on 75 reviews.

As you can read, its rating is good, and it is based on a large number of scores, so we may conclude that the assessment is quite accurate. If there are many people who bothered to give their review when they are pleased, it works.

As you know, we don't usually bother to write evaluations when these are positive and we usually do it only if we've had a problem or issue...

This Car Concessionaire is included in the category of Used car dealer.

Where is Dells Auto Inc.?

REVIEWS OF Dells Auto Inc. IN South Dakota

Celeste Brave

Amy Sibson-Jensen

drew Lopez

(Incase you don't want to read the whole review here is the gist) Dells won't let you know until hours later that your credit isn't good enough for finance. Don't check to see if the car is in good working order before you make your way there. I'm debating if 2 or 3 stars is adequate. Well I just bought a car from them, so obviously they got money out of me. But I'll definitely give it some thought next time I need one. So I think the customer should not be the one to call the dealer all the time . What I mean by that is that instead of them being the one trying to get the customer to buy, I was the one trying to get them to call me back so I could get the car I wanted. So I know that at least two of their salesmen do this, because one did this with me and the other did this to my cowoker. It's pretty much if your credit isn't worth anything they won't call you and tell you until hmm let's see about 2-3 hours later. I was once told he'd call back in 15 mins took over an hour to hear back. The only reason he called me back was because I sent him a text and asked him to call me and tell me what's going on. And I guess they only care about hurrying up if they are SURE you have good credit And they'll get a sale. Another thing I live in sioux city so It took me about one hour and 45 minutes, they had the time to look over the car in that time, plus they knew four days ahead of time id go. So I take the car for a test drive and the blinkers don't work...... I stupidly still have my dad help me finance it since we wasted so much time and he was already late for work. So before we even signed the papers they took the car into their garage to fix the blinkers. We got finished with paper work, and still waited for at least another 30-45 minutes to get that fixed. So I learned something probably try to refrain from buying a car at a dealer if it feels like your the one begging the dealer to let you buy the car.

Trevor Conklin

Jerry Skogstad

tyler bassett

They messed up on paperwork and said they would refund us the difference once our title was received from the vehicle we traded in. Never received our difference in payment after multiple attempts to contact them and driving back to talk in person. In addition to saying they would clean the vehicle we purchased and find the other key and get it to us, which never happened either. Not a great experience at all. Would not recommend them even if they were cheaper then another dealer. No customer service. Horrible dealership.

Kyle V

"Hello, I'm calling about {car}." "Oh yeah, we've got it, it'll go fast." "How many owners did it have?" "Only two, I knew the previous owner, it was just a school car. I have the Carfax right here." "Has it been in any accidents?" "...it says one, but you wouldn't know by looking at it." "Okay, thank you." "Can I get a name for when you come in?" "Oh, no thank you..." CLICK. Pushy and duplicitous, and this was just over a phone call less than five minutes long. I can't imagine how bad it'd be in person. Consider this place radioactive.

Jimmy Crackcorn

Designsbycm

We just bought an SUV from Demien and he was THE BEST guy ... nice, funny, professional. We just loved dealing with him. We also LOVE our SUV! We couldn't be happier. We got approved and were in there and outta there in no time. A real pleasure buying from Dell's Auto and will certainly go back again when we need another vehicle.

Jody Stewart

I submitted my application online indicating what vehicle I was looking for. I got a call within an hour to see what kind of payments I was looking for. An hour later I got the call that we had been approved. The very nexy day I went in & they had all the paperwork ready. We were in & out in 20 minutes. I never saw myself driving a mini van again but Ryan assured me this is the Cadillac of mini vans. He couldn't have been any closer to the truth! I am very happy with my choice & being in customer service myself thier service was phenomenal! I have already recommended them to my daughter & a few friends.

greg obrien

I had to post this after an ad on Facebook about a sale well they took a picture of the interstate exit by there lot claiming they were backed up on the interstate trying to get in well people but comments on there saying it could have something to do with the accident and they had to reroute traffic using the exit then I put my bad experience on there they deleted it

Rion Moat

Brenda Waterbury

I had a very good experience with the team at Dell's Auto. They helped me with selection of a dependable car that didn't break the bank. I was impressed with their professional attitude, and I loved the fact that they worked so hard to make me happy. I would go back and buy again in a hearbeat. Thanks guys!

Chris Hornick

Always a great experience. I've bought tons of vehicles from Dells Auto and they've always been super fair and gone above and beyond to make sure I was taken care of.

Jennifer Kruse

Just purchased my 8th car, and t the process is painless and the staff is amazing!

Kristi Bump

Demien was so friendly and helpful! And James tweaked the numbers until I got a payment I can afford

Jay Ritter

Clint Siemonsma

Check out ALL sales people. There is a ton of shady stuff going on here. Judging by the reviews. Please feel free to Message me before you buy a car from here. I definitely would be happy to talk to you about one salesman I have had a chance to work with. Just to be fair the sales guy I am talking about was part of another dealership when I dealt with him. This is where he is now. I would not want anyone to have to put up with the problems I had to deal with. Today 4/20/2018 I had a phone call from another sales person there that I knew from a long time ago. Telling me this was affecting sales for him. This guy was a heck of a guy when I knew him but that was years ago. As of 4/20/2018 the salesman i was working with is still there. I will take down this review when he moves on to the next place. Just do your research. Remember there are probably 10 good transactions that will go with no review, for every 1 bad review. All I am saying is be aware.

Zachary Blankartz

Steve Meier

They sold me a truck , less than 24 hours later, check engine light and traction control light come on. Salesman reassures me they stand behind their sales and vehicles, they pay for diagnosis, find out it's a $2000 repair. Their mechanic tells me, truck fine, we don't "chase" sensors , it will probably happen again anyway, blah blah blah..I now am making payments for 5 years on a truck that's already depreciated $2000 in less than 24 hoursWARNING! STAY AWAY FROM THIS DEALER! October 20th update They asked me to call, i called , they were going to figure out what they could do for me and call me back.....that was Tuesday, still no callback. I thought they would come through and I could update a positive outcome, still waiting

Jazzy Rose

Jesse was great! We called about a truck and they held it for us until we could get off work. It was warm and ready to go when we got there. The paperwork was all done as well. The credit app didn’t take long. We went to a dealership in Sioux Falls and sat for hours and hours and the numbers never changed. Even when they claimed they could do better. We left Dells Auto within 30 minutes. Even the next day when we needed something, they got it to us right away. So far, so good! If anything changes I will update my post!

Josh Tipton

Amazing customer experience! The vibe my wife and I got was very helpful and definitely not pushy. They are up front with their prices, and for a small town dealership I am beyond impressed. I looked at the car I wanted online, got everything set up and the delivery and trade process was very efficient. I can't imagine us going anywhere else next time we are looking for a nicer newer car. 5 stars!

Jason Johns

Great friendly service. Just purchased my 3rd vehicle from dells and would recommend them to anyone. Worked with Eric, stand up guy and very straight forward.

Justin Roddy

Zach Beetsch

I bought my son a used vehicle "as is" with no warranty from Dells Auto and 3 months later the transmission went out. I went back to Dells and explained what happened to see if there was something we could work out. They were amazing. They took the vehicle back as trade on another vehicle and only deducted the cost of the mileage he had used, during that 3 months, from the original price I paid. That was above and beyond what I was expecting. Definitely will recommend them to anyone looking for a decent used vehicle. How refreshing in this day and age to find a reputable and honest sales team.

Juan Jose Florian

Dustin Lokhorst

Lemons is what they sell.. BEWARE STAY AWAY FROM HERE. YOU'LL BE SORRY THEY KNOW HOW TO SCREW PEOPLE. Well I just got off the phone with the owner. And I found out that they did not even change the oil on my car. The mechanic does not even have a license to work on cars. I've only had my car a week. Since then my blower fan, has went out, had to have my car serviced, upon inspection the mechanic noticed all for my tires have broke belts in them and I had to replace all 4 tires and also told me that I needed to have my rear differential and front differential oil changed and I called Dells to see if they would help with some of the cars new cost of current repairs. they more or less told me to stick it where the sun don't shine they don't have to do anything. Pat told me thier job is to sell cars. They don't have to worry about any repairs once it leaves the lot. NO MATTER IF IT HAPPENS AT THE STOP SIGN OR REAL CON ARTISTS AT WORK OVER HERE.

Mario Azar

I was never going to leave a review about this dealership but considering everything that has happened with my car that I bought from them I thought I would. I got a SUV from them about 2 years ago. It was a nice looking car. The transaction was easy and smooth. Almost everything was done over the phone. I went to pick up the car on a weekend cause we were taking out kid to Sioux falls for the Monster Truck show. After 3 hours of driving the car off the lot, the check engine light came on. I called the sales person (who I will leave nameless). He told me that they were closed for the day and would need to come Monday. I said I can't come back on Monday cause I live in Huron, and I work in Alpena. He said he will contact someone he knows in Huron. He did do that. After several attempts they finally figured out what the problem was and it was fixed and paid by the dealership. Then 2 weeks later another check engine light. Then 3 months later after that another check engine light. I get that when you buy a used car it will require some repairs but I have put over 4,000 in repairs on this car. Now another check engine light came on 3 days ago and this is why I have finally decided to leave feedback. STAY AWAY FROM THIS PLACE!!!!!!!!!

Josh Grode Wolters

Eric took care of me when I was looking for a very specific vehicle. He had it on his lot in no time! 10/10, would definitely shop again!

Julie Layne

New car!!

Hannah Schmidt

Ted Ferguson

Really cool place, super nice people and really easy to work with! Went above and beyond to get me the car I wanted. Will defiantly be back to get a pickup!!!!!!

Janet Oliver

Good cars

levi bink

gina morrissey

Awesome experience!

Belshiba Bowah

Great place and appreciated honesty.

Tracy Newman

I bought a new to me F-150 from the guys at Dell's. The customer service was excellent! From test drive to picking up the vehicle, the process was smooth and the staff went above and beyond in customer service. Not your typical dealer. I will definitely be going back.

Levi Kurtenbach

Jacob Frederickson

Great group of guys at Dells Auto. Worked with me to get what I needed out of my trade in. Definitely would recommend

T.L R

Local goodness

david milo

Great group of guys to work with!

Cody Hansen

Amazing place got approved for a 2014 charger

Joann Messersmith

Darrel Bonrud

Joshua Duus

I went there and told there where I wanted to get the loan from. I told them only run it by that bank. Not only did they not run it by that bank, they got my credit score ran twice by two places I told them not to apply for a loan from. Before they did anything I asked if I could go talk to my personal loan officer, and they basically told me they could get a better deal then him. Well, I will look else where for my vehicles.

James Coffman

cons

Suz Letcher

Be very careful when dealing with this place.

jenny nebben

Great deals and very nice people.

Melanie Plooster

Amber was very helpful and very nice they even stayed open later for us. John and I highly recommend Dells Auto to everyone looking to purchade a new or new to you vehicle.

Brian Page

Very impressed. Easy to deal with

The BrotherHood

Worst experience Ive ever had. Im just a young college student making my first car purchase from a dealer. This car lot took full advantage of me and sold me a lemon. My car broke down 3 days after I purchased it. The timing chain went out. They did pay to get the Timing chain fixed, I had to wait 2 months to get the car back and the engine still needs work(oil burning) after I got it back. I told them that the car was still in bad shape, they act as if they fixed the problem and told me my car was ready to drive, when I got the car back it was still burning oil. A quart gets burned ever 300 miles and all they could tell me is it would get better.... no it wont get better they just decided they didnt want to deal with me any longer obviously. I would not reccomend purchasig a car here. You'll get a lemon.

Joyful Missmay

FAST! HONEST! HELPFUL! Everyone at the shop truly went over, above and beyond what they had to do to help me. I came in on the last today of a rental and was in a tight spot. they did NOT take advantage of my situation in any way. they did not play the typical dealership games where they leave you for hours sitting in the lobby while they go back and forth "trying to get you the best deal". they were upfront and honest. I love my new car, thank you guys! WELL WORTH THE DRIVE!!!!

Derek Converse

Blake Ridgway

Eric is an honest, hard-working salesman. I recommend Dells Auto and him specifically to anyone looking for a nice car!

Nick Abraham

Top notch service. Very willing to deal. The only place I buy.

Tyler Maskovich

Purchased a vehicle from them and a service light came on and they instantly repaired it! They have awesome service and dedication for the customer!! Will be dealing with them from now on!

Brady Griffin

Clean used cars. Friendly service. Thank you Jake!!

Ben J

No pressure easy sale. Only complaint I had was not sending it home with a full tank.

Mackenzie Buse

C Maeschen

Nice selection for a small yown!

Lucas Tatroo

Got an awesome car , nice people, great price, me and my wife are very happy!!

Jason van drongelen

Peter x

Richard Olson

The salesman we worked with was great, got a great value on our trade in, we love the van we got. Only reason we are giving 3 stars is because shortly after we got home relised that the van has a coolant leak somewhere. But do understand we traded our truck in as is and got the van as is so we took that risk. Just wish i wouldve drove the van a bit further on the test drive and checked it over better. Edit update... They are currently fixing the van we purchaed with the radiator leak, put us in a loaner untill then. By far the best dealership around for used cars and will be coming back in the spring when we will be searching for our second vehicle. Thank you guys for being awesome about everything from trade in value to fixing the issue with the vehicle we purchased.

Scott Yoder

My daughter wanted her first car for herself and I told her to talk with Eric at Dells Auto. It was one of the best suggestions I ever had for her. She loved the experience, the car, the value, and now 6 months later the car has had no issues and she still loves it. I will always go back to Dells Auto. Eric is an honest salesman I would trust completely and Bob the owner stands behind the products. Thanks guys for a fantastic experience.

Janet Fods

We bought a new car here

Tamara Kinzler

Very friendly and great service. We have been very happy with our chevy purchase. Although I was surprised we have not received a call to see how we are enjoying our purchase....

Marc Fenske

Kevin Carrillo

Kevin Brown

I bought a Charger through them 2 years ago and it had a cracked rim when i bought it. I called them and they said that they thought the tire just had a hole in it because they had to keep airing up the tire. Then they said they weren't going to help me buy a new rim for it. Other than that i thought they were a really good place to get a car. WRONG!!! I didnt learn from my mistake and recently bought another car from them and immediately had trouble with it. Took it back to them a week after we bought it and they said there was nothing wrong with it. We kept having the same problem with it and now they are saying that they cannot fix the problem because we purchased it too long ago. Do not recommend at all!!

Maurice Emond

Jeremy Skrenes

Great selection of used vehicles, good financing options and very competitive pricing. These guys are top notch.

Patti Osterloo

Steph Bittner

I have purchase 3 cars from Dells Auto in the past 6 months.... they are AMAZING to work with! Each car had a different need and price range.... Jesse was able to help me make a good decision on the vehicle purchase. Thank-you so much to Dells Auto!

Business Hours of Dells Auto Inc. in South Dakota

SUNDAY
CLOSED
MONDAY
8AM–7PM
TUESDAY
8AM–7PM
WEDNESDAY
8AM–7PM
THURSDAY
8AM–7PM
FRIDAY
8AM–7PM
SATURDAY
8AM–4PM

PHONE & WEBPAGE

Dells Auto Inc. en South Dakota
View Phone Number
View WebPage

PICTURES






Others also saw
Brothers Auto Sales
Brothers Auto Sales
Car Concessionaire - South Dakota

Used car dealer

Northland Auto Center
Northland Auto Center
Car Concessionaire - South Dakota

Used car dealer

Auto Choice
Auto Choice
Car Concessionaire - South Dakota

Used car dealer

Team Auto Sales
Team Auto Sales
Car Concessionaire - South Dakota

Used car dealer

CarSwap
CarSwap
Car Concessionaire - South Dakota

Car dealer