Reviews of Stokes Honda North (Car Concessionaire)

Shelly Alls

Thank you Tim for your a great experience with helping me purchase my first car

Denise Brown

I would like to thank CHELSEA COKER AND STOKES HONDA for helping me pick my NEW CRV it has been at least 20 years since l last brought my last CRV which i loved but it was time for a newer up dated car The patient Chelsea has with her customers was the best, making sure i was satisfied getting to know the new technology in a car for me. I was so afraid!!!! She did not leave my side and i got the car i love!!!❤❤❤ CHELSEA KEEP DOING WHAT YOU DO!!! YOU ARE THE BEST !!!!!

Leshell Smith

Heather McClellan has been and still is our go to person. That is because of the exceptional customer service she delivers, her candor, and her expertise. Thank you, and we appreciate you. Mark Blake

Mark L

I bought my first and only automobile in 2009. It was a used honda civic with 40,000 miles. Upon moving to Charleston, I have used Stokes for the past 10 years for the service of my car. whenever they are servicing my vehicle while I am working out of town, they are great keeping in touch with me via email. I feel like I am receiving service on a personal level. I have since moved to Florida, However when I am in the Charleston area I still have them work on my car. The last representative I worked with was Sean Collins. He was very helpful and informative when explaining the condition of my car. I have 140,000 miles on the car now and I plan to keep it forever

charles bauer

Stokes Honda North is the BEST dealership in the tri county area. I had my car serviced there recent and Sean Collins was my service advisor. He was extremely polite and professional and did an OUTSTANDING job of keeping me updated and informing me of some necessary maintenance my car needed and the price was reasonable and the work was performed professionally and promptly. I would highly recommend Stokes Honda North and will bring my Civic there every time! Thank you guys!

Christina Franco

Great customer service!!!! I would highly recommend them to anyone.

Vanessa Mayberry

Loved my buying experience with PJ who was upfront and honest. Communicated via text, email, phone, or whatever worked for me. And got the best deal for sure!

Bahm Digity

Awesome experience, didn't get hammered with a lot of salespeople. Let me do most of the talking and got exactly what I wanted and didn't try to sell me in anything different. In and out in less than 3 hours from start to finish. If you ever bought a new car... You know that's quick. My 3rd purchase from here and the experience was the same.

B Parker

Garfield is an incredible salesman. We had such a great experience 7 Days ago purchasing our Odyssey, we purchased a second vehicle from Garfield today. I can’t express the effort and compassion he truly shows. His understanding and willingness to tackle the crazy sales tactics that some dealers have is beyond reproach. We plan on buying a third car for our daughter in 6 months and Garfield is already helping. Finally I can honestly say that Stokes puts its money where their mouth is and stepped up to help me get my wife and disabled daughter a 2019 Odyssey and then myself a 2019 Passport. Wouldn’t go anywhere else and I’ll back every word!!

Linda Shwec

We recently had the pleasure of working with Kathleen Reece at Stokes Honda North while shopping for a new Honda. Ms. Reese was an outstanding salesperson. She was very knowledgeable of various features of the vehicles. She exhibited great patience in working with two seniors who needed detailed explanations for almost everything. We are happy with the results of our purchase and recommend Ms. Reece to anyone who wishes to receive great service from someone with a great personality and a desire to meet her customers needs. We will definitely use her assistance for our next Honda purchase.

Bryan Chianella

Great dealership. Ask for Tim, he was the best salesman I have encountered in my life. Also ask for Prince for financing/warranty, he is top notch as well.

Chris Ward

Can't say enough about David in Service. He helped my mom out in a pinch and got her car taken care of in no time. All i heard about after her appointment was how nice david and the whole staff was.

Adam Chesley

Frank Greene.. I have had the privilege of working under Frank Greene for almost 2 years.. The values and attention to detail I learned from his work ethics just got me promoted. He knows his stuff.. This man has Panache..

Sara Alfonso

Customer service is terrible. They are in the greed business, not here to keep customers whom have purchased Hondas for over 10 years.

Tammy Brown

I appreciate my first visit to stokes Honda very friendly people

Sandra Delgado

I’ll start off by saying they always have great customer service and I’m always pleased with this place. But today had a bad experience, made an appointment for an oil change on my car at 10:20am got out of there at 12:58pm to be exact. And no one had the decency to tell me that they were backed up. Until I asked if my car was done. One gentleman told me to wait 10 minutes that they were almost done half an hour passed I asked again and they told me 10 more minutes almost done. Very disappointing!!

Brian Murphree

Stokes is a great dealership. Very customer focused and low pressure environment. My daughter Mary Katherine loves working for Stokes Honda. I’m happy she’s in such a great environment. I’m going to see them about my next car!

Carlos Williams

Donte was great. Go see donte barr if you dont you will regret it !!!

Lindsey Kimball

Francis was great and very helpful! I love my new car!

Crystal Forrest

Mr. Jerome was awesome he is very patient and caring. All five stars to Mr. Jerome thanks for a fantastic day. Come to Stokes Honda to see Jerome Ravenell!!!

jay goosen

Great dealership Sean was very helpful in the service department. Got me in and out quick and the technicians did a great job doing my oil change and inspection. Last time I went to wal mart and they stripped my drain plug and left grease all over the door. Sean got me a new drain plug and the mechanics returned my car clean and in the same condition I brought it in. Coming back to Stokes from now on!

Steven Washington

This Honda dealership has spiteful people that refuse to honor their own services!! I LET THE DEALERSHIP KNOW WHAT WAS GOING ON THEN.... AND AFTER YOUR MESSAGE AND NOTHING HAS CHANGED!

Nicole LaPoint

Thank you Nicole & Nicole and the service department for your pleasant personalities and fantastic service!

Patrick Robinson

Tim was very patient, and was able to answer all my questions. It was a quick experience from start to finish. Thank you so much for all y’all did. I love my new car.

Leigh Morrow

Wonderful experience and an amazing group of people! Special shout out to Johnny in “Parts”, who went above and beyond to help me out and I am so grateful! Thank you!

Travis Crawford

I was traveling back home,from out of town when I realized I had a major car issue. Stokes Honda was the only car service open until 9pm. I brought my Toyota model vehicle for service to Stokes Honda. Honda was unable to fix the issue, however; what transpired was only The Most High blessings me with his grace by placing the right people in your life. I want to thank the two young men from Stokes Honda, who took pride in providing excellent customer service. The service technicians assisted with finding the cause of the leak, the parts I would need, the nearest Toyota dealership that would have the part, information on where to find the safest hotel, and a secure place to park the vehicle where it was be accessible for towing. The technicians did attempt to fix the problem,but as mentioned earlier where unable to. Because of these two wonderful Stokes Honda employees, my mother and I are safe at the Freds Toyota waiting for my vehicle to be serviced so we can make it home. Thank you and my you forever be Blessed.

csmatt25 .

Benni was great salesmen. Great customer service. Highly recommend.

ryan jackson

Love stokes Honda because they stay open until 9pm and I work weekdays until 7 and HATE getting my car serviced on weekends. Sean is the man he got me in and out in an hour and got my oil changed and assured me my car was safe to drive for my trip to Virginia this weekend! Thanks Sean and Stokes Honda!

Kay's Moments

I’m 18, and this was my first time ever buying a car and I had the best experience. I was able to explain exactly what I wanted and I got just that. Michelle helped me out a lot and even helped me become familiar with all of the special features of the car. I’m very happy with my experience and definitely recommend this dealership. These people really do make it all about you. Thanks Stokes Honda, and thank you Michelle for everything!

Jaimie Rousseau

I went in looking to turn in my leased vehicle and talk about my options. I was immediately greeted by Yaya, and from that moment on he continued to make it clear he was on my side. He took such good care of me during the whole process. I would recommend anyone who wants a seamless experience to #askforyaya! Thanks again for EVERYTHING!!! Love my new car!

Samee Gleim

I’ve had the most wonderful experience with Lonnell Banks. He made sure to take care of every concern I’ve had. Couldn’t be more grateful to have been able to work with him, Cleo, Yomi, and Perry.

Trey Bowles

Thanks to Bennie for really giving me a great car buying experience and helping put me up in a slick new accord! Had a great experience and was able to get the price I needed!

Toni Kokoros

I recently purchased a brand new Honda CR-V EXL. My salesman Samuel was very nice, gave me full attention and really took time with me, showing me all the different options I had and explained features. He was very kind and went out of his way to make sure I was comfortable and happy with my choice. The finance Manger Yuomi, was very kind and considerate working with my financing. I highly recommend Stokes Honda.

Donnie -

Donte Barr is the man to go to for your car shopping needs! My first time experience was fantastic. Most definitely recommend Donte Barr.

BoGiGi Ma

Tim Uecker was the sales person who sold me a new 2019 Honda Fit. He was not only polite and professionally, he was friendly and easy to talk to. He also walked me through the on-board safety features checklist to make sure that I understood what Honda safety systems were available to me. I am very satisfied with this instruction. Thanks Tim!

Tony L Tate

I went to Stokes Honda today to test drive and Accord, and like the pros they are, they were able to put me in a great car! I always think I won’t be able to make a purchase and they always find a way to make it happen. Stoke’s Honda rocks!!!

Chloe Pendley

Thank you Breanna for the fast and simple car buying. I love my new Jeep! Will definitely come back!!

John Hawkins

Outstanding service department with exceptional service! Michael Hawkins makes the experience entirely stress free with his courteous and respectful approach. Highly recommend Stokes Honda North for your service needs.

cory douglas

Excellent service Garfield was amazing and got a car sold to this happy customer

Linamar Negron

Cannot thank Francis Sinsuat enough for finding my dream car for me. As soon as we got to dealership he greeted us , asked a few key questions about I was looking for and immediately he knew what car he was going to show us. Very courteous, knowledgeable and precise. This was going to be our last stop before we called it quits for the day and I wish I would've started there to begin with. If I'm ever on the market for a new car, Francis at Stokes Honda will be our first stop.

Lee Rivers

After having some unfortunate things take place, I could have easily walked away and taken my business to another dealership and not thought twice about it, but the way this company handled this event from the GM, sales manager, service/parts director and sales person was over any expectations I had. They went extremely out of there way to ensure I was a satisfied customer and for that I am truly grateful. I will remain a loyal Stokes customer for any future vehicles I purchase even if it's not a Honda.

MrElemer12 .

Number one place too get service done in Charleston, friendly, fast and hard working staff. Parents own two brand new Honda’s and i personally take their Honda’s in for service every time they need it done. I would pick any other dealership or shop too go too!!! Thank you stokes Honda for great service please keep up the great work and making it a family friendly environment!

Thee Myrte

Great service from start to finish. Justin did an amazing job at getting me the best deal they could, great workers like Lyndon Wright assisted in helping me get the most out of my vehicle and people like Ric provided me with some great info. Great group of people out there. Would recommend

Cal

Really great buying experience. Frank was really patient and got me the right deal. My wife loves the new car.

Grace Simpson

Had an amazing expierence!! Francis and Ric were amazing and they helped me through such a tough time with my previous dealership. Needed a trade in and they helped no problem! I recommended them and I wish I could give them more than 5 stars ⭐️ They were so kind, tremendous, and helpful! :) Would highly recommend.

Katie

I wanna thank Stokes Honda North for working with me on getting my dream car. Their program for new college graduates, like myself, is amazing! I recommend them highly if you are looking for your first car. Everyone is friendly, and they try their best to get you what you need! You want a new car? You need someone who you can trust? Go to Stokes Honda North! Ask for Kathleen Reece! This fabulous woman has all the great qualities you need in a sales representative. Thank you again!

Thomas Donnelly

I was trying to test drive a Passport , as I previously owned one and it was our favorite vehicle ever. Stokes honda had me enter their “test drive out passport for a month “ contest and I won! I am so excited to see how well this new passport handles, I will post my results here ASAP! Thank you Stokes Honda!

jason johnson

The sales staff were very knowledgeable and very friendly. I was able to test drive two cars and by driving them totally changed my perception about the Accord and the clarity. I was very surprised that I enjoyed driving clarity more. They did not pressure me to buy a car and we're genuinely interested in meeting my needs as a customer. I highly recommend Stokes Honda North for anyone considering buying a Honda. Sean, Jerome, and Francis we're very accommodating and helpful during my visit.

Christen Martin

Bennie Smith is so awesome! He has great customer service & a good smile to go with it! Thanks So much Stokes Honda North, this is our 5th buy!! Xo

Megan Greenwood

Very nice people. Went out of their way to show us different options. I will definitely be buying from them again!

Arika Dimar

So happy with our expirence with Stokes Honda! Lonnell Banks helped me get into a more reliable vehicle and was awesome with helping my dad & I. I am recommend asking for him when you are get there! We will be doing more business with him in the future!

Sebastián S

Forced "upgrades" When you add 2k to the prices for little "upgrades" like safety lugs, polish and other small trims. And that those "upgrades" are mandatory... ... Well that's how you make sure people don't shop there. Good job.

eric zhang

Stokes Honda is the BEST. I always get my car serviced there. Sean Fitzpatrick was very helpful to me thank you!

Alex Rodriguez

I've bought 3 vehicles from them because of the Honda history of reliability and excellent gas mileage. The customer service at this particular dealership leaves a lot to be desired. I would honestly think that they would treat people better knowing that they are repeat customers. It almost feels like the only thing that really matters to them is the sale.

Anthony Gallegos

Stokes Honda North was the most professional and easy going car dealership that I have ever visited. My saleswoman, Chelsea C., was an absolute delight to deal with! She accommodated my multiple test drive requests on different vehicles, without pressuring me to purchase on the spot. She also was willing to work with my schedule and made sure that all the different vehicles were available for viewing. When it came to the negotiating portion, the entire process was painless. I stated the price was I was willing to pay, and the they worked to meet me at that price without delaying trying any of the typical "car sales" scams to add to the price. I cannot say enough good things about this process, about Chelsea, and about the manager, Kenny. All of them made this the best purchase experience! Thank you!!

Vincent Belken

Though I don't know much about Stokes Honda, I do know one of their salesman, Albert Tsakanikas. He is a very good acquaintance of mine and we always have a laugh when we meet up. He is always in a jovial mood and willing to meet you where you are. His kid -at-heart demeanor will put anyone at ease no matter the situation. Based on these couple facts, I believe his success as a salesman relies on these qualities.

Ander Worthy

Samuel is a very nice and professional salesman who was truly helpful.

Pooch Jenkins

Love my new accord sport!! Thank you Garfield and Joe so much

jimmy manigo

My first car buying experience! Francis made everything fast and easy! I definitely recommend stokes Honda 10/10 ‼️

Gary King

Go see Carrie Sullivan ! She's awesome to work with ! I took my mother in law car shopping and she had me take her to numerous dealers. After testing all the vehicles out in her price range we returned to Stokes. It was by far the most pleasing part of shopping experience !

Christopher Waller

UPDATE: I finally heard back from the Finance department. I'm improving the rating from one to three stars to reflect that they are now working with me as I need. I can't rate any higher due to the immense difficulty I had in getting a call back. my initial experience buying my car here a couple of years ago was fine, but now I can't get a call back from the Finance department. Unfortunately, I moved away from Charleston so I cannot just drive over to see someone in person. I have been calling and leaving voicemails for months (yes months, plural) and asked to be called back. I have yet to receive a single call back. I used the website contact form to ask them to put me touch with the Financing department -- instead I get called saying I was added to the list of people interested in buying a new car. Apparently, no one actually reads the message that you send in, instead your info is just given to a sales rep who calls you trying to discuss buying a car from Stokes.

Tai Kieu

Francis was so great helping me get into my new Civic! This is my 3rd time buying a car from here and I recommend it for everyone! :)

Elisa Toxey

I had excellent customer service at Stokes North Honda. As a single woman, it is easy to get taken advantage of but they were respectful and helpful. I truly appreciate them.

David Guy

Ive been coming to this dealer since 2008 and have purchased 2 Civics from them.I always get good service with a smile.I highly recommend them.

Jay Fegan

Stokes Honda dealership is great place to visit, wonderful Employee, great customer service, and more, it was a run around for me just to get my car especially dealing with one in particular salesmen I don’t remember his name, but he is a tall skinny guy I think it starts with a D, and last name bar I wasn’t sure if he knew what he was doing..... but other than that wonderful job stokes Honda. Thanks again

crystal cheung

I called to ask for an appointment for a oil change and the lovely lady on the phone talked to me like I was an idiot because I wanted an oil change on Friday. I’m sorry I didn’t realize that there is a mad rush for oil changes on Fridays. I don’t work in that line of business. I simply asked if there was a spot available to end up being talked down to. Wow I thought these people were in the customer service business. I’m going to go with she might not need to answer the phone anymore. Edit: I received a call with an apology and an appointment for my oil change not long after my review. While I had the issue with the one employee my experience turned out to be very pleasant with great service.

Robin Infinger

I found myself having to unexpectedly having to purchase a new vehicle. Michelle Grooms went above and beyond to help me find a new car that met my needs and was within my budget. She was really knowledgeable, and took the time to demonstrate everything to me. If your in the market for a vehicle, go see Michelle !

Peter Westfall

All interactions with the Stokes Honda team was enjoyable and all was done professionally. The initial interaction was with Ruth and she was fantastic in quoting me a very desirable initial quote and then she set up a meeting with a sales consultant team member. Tim did a great job in assessing our trade in and then coming to an agreeable sale price for the new car. In addition, Tim has answered all follow-up questions quickly and was very pleasant. Again the whole team was great. Thanks so much and wish you a great 2019.

Paul DeGroot

Service advisors are absolutely horrendous. If I had known they were this bad I never would have bought a Honda from here. First visit was bad, but thought it was just a bad day. Today it was worse than the first time. Beg you for a high survey rating but do nothing to deserve higher than a one. Love my Honda, but I need to find a different dealership for service. This place is horrible and that is being kind.

Trey Dunkelberger

Stokes Honda North is the best place! I won 100$ Visa in one of their giveaways! It’s so easy and fun. Like their FB page “Stokes Honda North” and stay tuned with it!!! Thank you Stokes Honda!!

Jake Johnson

They worked with us A LOT to get us the best price possible and get us to a payment we were comfortable with. We love our new car!

meat6tick24 .

Took forever to appraise my car than offered me 6000 below trade in value. Once I got them to trade in value they added 1200 the car I was looking to purchase! There service center is also garbage, oil change appointments take 2 hours...would not recommend, there is no way they should have this many positive reviews unless Russian bots doing it...

Bill Martin

We weren't able to make a deal but I couldn't have asked for a better experience! I was greeted immediately and never once felt pressured!

Jason Ruttan

The parts and service team are wonderful here. Heather McClellan Has always been on top of her game and is very efficient. Great job team!

Jamey Meekins

Worst attempted car buying experience. Will never buy anything from this place. No integrity. Hey I didn't even see your finance guy. Your salesman Garfield lied. You should own your lack of integrity. I came on Friday with cash no need for financing. Get your facts correct.

Patrice Mazyck

Everyone at Stokes Honda treats you with great customer service. The shuttle drivers down to the sales people. I would like to give special thanks to David for helping me with my vehicle when I got it serviced.

Mackenzie Bacalzo

Jerome was great and such a great place! I love stokes Honda north

Lee Patterson

Kathleen was an excellent sales rep that helped me find exactly what I wanted while managing my trade ins effectively. Hondas are great vehicles and Stokes Honda has an equally great team of people that will work with you on the financing and warranty costs to meet your needs. I highly recommend you check Stokes Honda out if youre shopping around for a new car.

Ron Brown

Sheri was great helping get my car serviced

Kneshia Fields

Alex was great! Everything about Stokes Honda North was great! I love my new car! Go see Alex Stevens for your next car!

Donna DePodesta

Our experience purchasing our new Honda CR V at Stokes North was wonderful. Kathleen was there for us 100% and she sure knows everything about Honda’s.

Nico Morales

Love my new civic from here. Great place and people. Thank you Michelle Dial for all your help!

Julie Proveaux

Staff very friendly Atmosphere is great. Dropped off my car to have AC serviced/ repaired..told me that they thought it would be a while so they Immediately put me in a rental...so I wouldn't have to wait their and go on about my day. Thanks guys......

Chris Morgan

Stokes Honda has a very welcoming atmosphere and they’re employees are always willing to help assist in any way passable. If you are looking for a dependable dealership, you should stop by and see what they have to offer! I definitely recommend!!

Alexander Barnhart

Great experience, they got me in and out in a brand new Civic in no time. Shout out to Tim, let him help you find your new car!

Abdol Hajiaghamohseni

After a year of search we finally decided to go with a new Honda Odyssey. While looking for a car, a friend referred us to Mrs. Kathleen Reece one of the Stoke Honda's sales consultant. We consider ourselves very fortunate to have met Ms. Reece for many reasons to include, rather than trying to push a sale, she took her time and explained to us all we needed to know to make an educated decision on our purchase', her attention to details about the Honda Odyssey operation, how to register the vehicle, explaining the registration, financing, and the servicing of our vehicle, to name a few of the extra courtesies Mrs. Reece presented to us. And it was with this level of trust and confidence she gave to us which helped us decide on our 2019 Odyssey. After purchasing over 16 cars in the past 40 years, this was the first time that both my wife and I felt extremely satisfied with what we got as Ms. Reece had taught us all we need to know about the vehicle before we purchased it. Her attitude and response to our inquires were unmatched by others we had met before. We actually were very surprised with her level of knowledge about cars, especially with the Honda products. Her honesty was clearly evident by the fact that she did not make up anything , if she was not sure , she would go and get the correct answer for us. Bottom line, we will highly recommend her and Honda North to anyone we encounter who is planning to buy a car. Her loyalty to Honda products and especially Stokes Honda North is very evident in her conduct. Thanks to Ms Reece, our car buying process went smooth and seamless.

Travon Middleton

Highly recommend Stokes Honda North! Lonnell Banks(salesman) took the time out to understand my needs and he put me in the vehicle that was the perfect fit for me! The finance department did an awesome job as well! No matter if you are upside down or not give Stokes Honda North a chance, you won’t regret it!!

Todd J Musselman

F rank and Stokes Honda we're great. No hard pressure, Frank listened to our needs and met them. Thank you very much

Lisa Collins

Went to Stokes and it was super busy. Sean Collins was a huge help. He was very professional and was able to remain calm and get the job done!

Sonny bongiorno

Lonnell Banks was great person and sales person . Very easy to talk to and described everything about the vehicles he showed me. Wonderful salesman and it was a pleasure meeting him. I wish their were more like him. When I was looking at the Volkswagen place the stokes German salesman was terrible. He did not represent the stokes name very well

Harrison Colon

I had a great experience for car service the other day. Great customer service.

Shayla Gathers

After my experiences with Hendrick Honda, I never thought that any dealership would be able to top that... Boy, was I wrong!! Sam, Prince, and the entire Stokes Honda family made my experience one for the books. I have never had anyone go to such great lengths to make sure that I left their lot with exactly what I wanted. They explained everything that I needed to know, and the car buying process did not take long at all. They even got me a lower interest rate than my bank got me!! This is my new family, and I am elated that I made this choice. When you go to Stokes Honda for your new Honda, make sure you ask for Samuel Middleton. Trust me, you will not be disappointed!!

Cassandra Windsor

What a wonderful experience this was for me. Michael Hawkins was a very knowledgeable and courteous young man. He made me feel very special and like I was the only customer that was important to him. Would definitely recommend him. Thanks

Ashley Towe

We purchased our vehicle almost two years ago and had a very pleasant experience. However, I wish I would have never bought the warranty. It’s about impossible to get an oil change within a reasonable time frame. The last three times they have changed their policies. First, it was you needed an appointment for oil change, and then the next time it was first come first serve. Now today they have gone back to appointments only. And I was basically told sorry, you can wait two hours if you would like your oil change. The worst customer service I’ve ever experienced from a dealership.

christmascinnamon .

Had a easy and wonderful experience. Very helpful people. Andrew helped me buy a new car and was a pleasant experience. Would definitely recommend!

Debby Maxwell

So happy to see David working here! I followed him from his last dealership where I took mine and my husbands cars for all services. I appreciate his knowledge and friendliness each visit..he's a keeper guys!! Cool service area by the way..make you you give him a pat on the back today!

Eboni Littlejohn

Service team is Awesome.. Heather has always been able to assist me with great customer service and handling any issues with both of my cars (Accord Sport and Accord Coupe) . I’ll always continue my services with Stokes Honda

CJ Guillaume

The entire process from test drive to sealing the deal went smoothly. The sales person (Carrie) was a pleasure to work with. I was particularly impressed with the fact that they were so willing to bring the vehicle to my house for delivery. Very accommodating and very much appreciated.

Pamela DeVeaux

Go see Lyndon WRIGHT hes awesome always got time for those he serve.

Matt Principio

Nice clean dealershio everyone was very nice and generous. Good price for hondas

Jason Colõn

Sales department is amazing that's why I have them one start. After I bought my brand new vehicle I went to service department once and I never went back this was almost there years shop.

Tamara Lopez

Michelle was very helpful and informative with all my finance questions. She is very knowledgeable on the vehicles in stock. She has great customer service skills and a great people person. She made me feel like I was dealing with family not a company.

Stacy Capers

I had a GREAT experience at Stokes Honda. I worked with Samuel, and he got me the EXACT car I wanted for the price that I asked for!!!! Would definitely buy my next car here :)

Nautia Taylor

Kathleen is amazing! She’s so easy to talk to and very helpful for someone like me (who didn’t know much about car buying). Definitely recommend.

Aaron Wright

Ian was a great down to earth man and I love my new Yota! I love Stokes Honda north!

Sherrikka Myers

I recently visited you store because I was looking for a car for my daughter and i had the pleasure of meeting one of your salesman name Nathaniel Parker. He was nice and pleasant and very informative and attentive. I will definitely be back once you come home from college in few more weeks

BlaQ Ghost

(Friendly atmosphere) Great dealership with Outstanding Service... My salesmen Donte’ and Ian were Phenomenal.

Tristan DeJesus

Michelle and Prince were incredible. Very lax, friendly environment, outstanding customer service and just an overall great experience. Highly recommend.

LaKiya Williams

I have done paperwork on my purchase a total of 3 times. Also threatened by Voicemail for my car to be taken and my payments have not started yet. On behalf of the finance dept. Today Aug 6,2019 was the third time for paperwork and 5th including job check stub and the other wast correct vin # of the car. On behalf of this inconvenience I have lost time from work. Carter

paul adcox

Bought a 2018 pilot. Nothing but problems after six months into it. Trying to get service done is a JOKE! Scheduled a oil change for 8 am on a weekday and still took almost 5 hours and no the tires wasn’t rotated just a oil change. I could have done the oil change and rotated the tires myself at home on the ground less than an hour and half. Now the sunroof stopped working and the master tech doesn’t know why. Also the front end has a clicking sound that is similar to a cv shaft pop or transmission issue. So their idea was to replace the whole assembly. Also while troubleshooting the sunroof issue our dash lights stopped working the gauge cluster and radio still worked. They put the car on a lift in the air to hear the cv shaft sound and said they didn’t hear anything. The wife heard the sound when she pulled out the parking lot. They had to order the part which we was told takes 5/7 days to get in. So if it was 5/7 business days we waited till it was the 8th one just incase we heard wrong. After no call I called and got transferred around to people that had no clue what was going on. Finally I demanded to be transferred to a director “Cleavy I believe his name was “which turns out he was home sleeping at 8am on a Friday sick. He blamed all the call issues on their phone system smh. Finally got a call around 3pm on Friday that evening from a guy “Jack” who says I guess I’m you’re service adviser. And he doesn’t know anything about the part being ordered. He calls me back around 430 and says yes it’s here. So we scheduled for the following Thursday which is today. The car has been at Honda all day which we was told it would take all day. A different service advisor called me around 4 today and said we can’t hear that sound that you say comes front the front end. Maybe if they would roll the window down or have someone stand next to the car they’d hear it or clean their xxxx ears out!! So finally we get a call around six pm from Heather and we couldn’t get to the phone fast enough. We called right back as soon as she hung up and got no answer. We’ve left numerous voicemails with that number she called from and have continued calling since to the main number. And get transferred around to the phone just keeps ringing and we get tired after about 5 minutes of that. Called the main number again 10 minutes till 9pm and talk to Shelby that answers the phone saying she’s service but she can’t tell me anything about service on my car. And said “James Tucker” is with a customer and I can leave a message for him to call you. Never got a phone call and I asked to be transferred to him and I also left him a voicemail. Now all my problems are still happening and now a additional problem has started when driving 30/55 mph the rpms surge up and down causing the car to bounce up and down while driving. It can barley make it over a bridge. I was told by the service department Jack. Who ever he is that it is common and normal for that to happen. Uh no it's not! I work on cars I bought a new one for the wife to not work on and be worried about.

Brooke Warren

I was looking into a CR-V and contacted the web department. I was shortly contacted by Andrew E. and was able to get into my SUV the same day! Everybody was very helpful at Stokes!

Angela Stevens

Purchasing my car from Stokes Honda was one of the best dealerships I’ve ever dealt with. My salesperson, Alex Stevens, was very accommodating and patient. I appreciated how he answered my questions and never seemed annoyed by my uncertainty. He listened to what I wanted and made it happen. Hopefully he will be there when I’m ready for my next purchase!

michael redmayne

A great place to buy a car, helpful and friendly staff made buying our new car a pleasurable experience.

Denise Acanfora

My experience Stokes Honda North was absolutely wonderful everyone is top-notch especially my saleswoman Kathleen fechter she was the best

Dusty Delk

My wife recently purchased a CR-V from Rich French and let me tell you she did not make things easy on him. She wanted a particular color outside and inside but he made it happen for her. He did his best to make sure my wife was happy, he made it a great buying experience for her!

Jill Karns

Great experience with the service department and the service advisor James Turner. James was incredibly helpful and super knowledgeable!

Russell Lopez

David has helped me out a lot with my new civic Si.

Wayne Tumbleston

They advertise giving 100-200% Kelley blue book value for your car. My car is an Accord, 4 door,5 yrs. old, 20,000 miles, garage kept, well taken care of.They only want to give me 14,900 for it. Blue book values are 16,-18 k. Based on their add, they should be offering me at a minimum of 25-28,000, but 14,900? That would make me pay an additional 15,000- seriously? To them it’s only worth @7k. What a joke they are!! Been buying Honda,s since 1978. According to laws, I call it fraud, plain and simple

Dominic Smith

I truly love Honda cars the sales department is awesome but the service department is truly terrible . I bought 3 Honda Accord from Stokes Honda and today was truly the worst service ever on my 2016 Accord they replaced the battery within 36000 miles and less than 11 months that battery is no good and they don’t want to replace it, or prorate a new one i had to go elsewhere to purchase a new battery on something they should have replaced. I guess if purchase a battery it’s only good for eleven months if that’s the case they need to inform you of that. The service advisor James Turner was very unprofessional.

Accounting Elite

You can't go wrong at Stokes Honda with Garfield and Gary. There the Best. They allowed me to take my grand children car seats and put them any Van they had on the lot. There the best to work with.

ellis473 .

Went in to look at a car after calling to ensure it was available. upon arrival I was told the car is off site and in service and is likely not going to be sold because of mechanical issues. I expected better out of a large dealership to not post a car that they don't even intend to sell nor lour me to the dealer with it being "available". These types of sales tactics are exactly why large dealerships get bad reputations for shady tactics. Thank you so much Stokes Honda for wasting an hour of my day driving here.

Lauren Nowak

Stokes Honda has the BEST employees! They are knowledgeable, helpful, and not pushy. Michelle Dial was the best sales person I’ve ever dealt with. Mike, the manager was amazing as well as the finance guy, Benjamin Rennie. I’ve already contacted the service department and they were so friendly! I’m very pleased with this dealership and will continue to do business with them, as well as refer all my friends and family! Thanks Stokes Honda North!

Daniel Sullivan

Great experience at Stokes Honda. Personal, knowledgeable sales rep in Francis; exactly the CRV I was looking for; painless negotiation and final agreed price. Fastest car deal I’ve ever made — and I’ve made a few. Highly recommended.

Lori Cook

Probably the least stressful car buying experience ever! From the moment we walked in, Bennie Smith was on it! He is so personable, professional, and not afraid to say "I don't know, let me find out." They had to find my vehicle and Bennie kept me up-to-date by phone several times. On the day we closed the deal, Bennie was nonstop - he was getting every thing we needed and answering last minute questions to make sure we were fully taken care of. I highly recommend Bennie and the Stokes Honda team for your next purchase!

Jeremy Dziewit

Great service didnt leave with a car but they did there best to try an help me.

Jackie Husted

The gentleman that serviced my car was fantastic. He kept informed and explained everything to me. He was the best service guy I have experienced. Kudos to him. Great customer service!!

Matt & Jenn Wolfe

The absolute BEST customer service and sale representatives in the world. I highly recommend Stokes Honda North.

J.R. Bernstein

We were visiting friends from out of town and ended up with a flat tire. The service staff was incredibly friendly and went out of their way to help us.

Anthony Klassy

My experience at Stokes was something very unexpected after the horror stories I hear about dealerships. I deal with an Ashley, she answered any and all my questions very thoroughly and checked for understanding throughout the process. Very happy and will be returning. Thank you!

Sleep_e_

Bought my first new car from here, everything went smooth and was comfortable. I met with Yahia with a friend, walked around a few times looking for the one. I came here a couple times beforehand to look around at what they had and what they could do for me. It was a great experience!

Steve Antonetti

We recently purchased a Honda CRV-EXL. This was one of the best experiences we've had purchasing a new car...from Mike (sales mgr) to Juantia (finance rep) to Kathleen (sales rep). They were all great. Kathleen did a phenomenal job walking us through every detail of the car. We're so appreciative of all the TLC we received.

Laffit Valencia

Enjoyed my experience at Stokes Honda. Got in and out quickly. Service Advisor Sean Collins did a great job. He advised me of my future maintenance that needed to be done for my next visit which no one ever does. Thank You Sean and Stokes Honda.

john bryant

Great service and friendly staff. Sean Collins was very helpful. I will continue to come here for my vehicle service

Todd Moody

I recently completed a deal at Stokes Honda North. It was a positive experience. Our family has previously bought 2 new Hondas at Stokes. In this particular instance I was looking for a specific used vehicle that is almost impossible to find. I worked with Kathleen Fechter and it was a great experience. We knew that it would likely take a long time to find the vehicle that had been specified. Kathleen worked diligently for several months to locate a suitable vehicle. When she identified available vehicles that did not meet the exact specification but that might be a match, she brought them to my attention for consideration. When they did not fit the bill she tirelessly continued the search. And then she found THE ONE. I highly recommend working with Kathleen and the team at Stokes Honda North. Great job, Kathleen!

Ted Brindamour

We just bought a new Honda Civic from Stokes Honda North . The salesperson, Samuel., was very helpful and took care of us every step of the way. Lyndon was the technical expert who helped us connect our phones and show us all of the new Honda technology that makes this car such a pleasure to drive. Sean the sales manager was very quick to help us get to the price that was very attractive to us and Prince the Financial Manager helped us secure a loan to make paying for this new vehicle very comfortable. Thanks very much for the whole team at Stokes Honda North.

Brenda Johnson

Great experience getting my car service for recall of airbag device. I received fast, effective service and all my questions were answered. I was satisfied with the service Stokes Honda North provided.

bob duce

Many of the sales staff are very helpful. Kathleen is so very passionate about taking care of her family of clients. She never fails to make the extra effort. Such a wonderful person. Ill recommend her to all my friends and family.

Lewis Cooper

They have a great selection of vehicles and a comfortable show room with free refreshments while you wait. Ask for Ruth Evans and you won’t be disappointed. She works hard, listens to you, & gets the job done!

Patrick Dresel

stokes Honda had the best service dept I've ever felt with. Michael Hawkins, my service advisor, was awesome! He walked me through what I needed and prioritized everything for me! Very satisfied!

Andrea Rogier

Raymond in the service department was very helpful. He explained everything to me and helped me decide how to prioritize future maintenance on my high mileage honda civic. The wait times are average compared to other Honda dealerships I've been to in other states.

Alison Ozyurt

I wish that you were more honest with wait times I walked into Honda at 2 and left after 4.10 Please value our time more. Then we can make an informed decision do we want to wait that long on our days off or not The service was an oil change and tire rotation Thank you

Joseph Tennant

The sales team is great. Never any issues. The service department could use some help. Arrived early Saturday morning and was the second car in line, left the car for an oil change and tire rotation. Returned over an hour later and was told my car was 5th in line and was going to be another 2 hours. I decided to leave and return another day after work. Once returned I asked for an oil change and tire rotation, paid for the services and discovered the next day my tires were not rotated. I will say once I informed the service department they were very apologetic and attended to the car right away.

Latrice Bennett

Today I purchased 2019 Honda Civic and it still hasn’t fully set in yet. My sales person Lonell and the team at stokes Honda really went above and Beyond to make sure I was able to get a new car. I can’t explain in words the great service that I received. I would HIGHLY recommend anyone that is looking to purchase a vehicle to visit stokes Honda!!! You will def. leave satisfied!

Kevin Hennings

Great professional staff. In both the service and sales departments. Was having some issues with our Odyssey and Jack in th service department was very upfront about what was going on and the cost. Ultimately we decided to purchase a new Odyssey and our salesman Samuel Middleton went above and beyond to secure us a great deal. My wife and I are pleased with our purchase and will return to Stokes for our maintenance needs.

freddy davenport

Just picked up my new vehicle. Alex and Francis worked hard to try and get me a vehicle that would meet my needs. After a few test drives, we were able to find something I liked. Thanks guys!

Denitra Reed

My oldest bought a car there this past weekend and it was a pleasant experience. Nothing was forced the salesman wasn’t pushy. Benni (Benihana as we called him) was personable and honest. Ric in finance was also good & gave great advice to my daughter. I would definitely recommend and or buy from here again!!!!!

Elaine Williams

Thank you so much Chealsea for today. I loved my experience with buying my car.❤️

Pablo Torres

Great customer service. Garfield is awesome. Come and see him for great deals!

Emmy Brittingham

Carrie was great! Love my new car.

Carolina Rippy

Although we couldn't make a deal work, Lonnell was freaking awesome. Hilarious, no pressure or stress. Honest and patient. Greatly appreciated his help and honesty and his team work with Cleo was great! Maybe they come in with something my husband and I will like soon! Not to mention how great the rest of the staff was with my daughter literally spending an entire day there! Thanks Mary!

Megan Harrison

Thank you to David in the service department! He went above and beyond my expectations today by taking the extra time to help me remove a sticker from the back hatch of my Pilot. I’ll definitely continue to be a Stokes Honda customer.

brittany risher

My boyfriend and I were first time buyers. Francis made our decision easy, fun, and painless. He answered all of our questions and had the best attitude and personality. Awesome friendly people at this place! Highly recommend Stokes Honda! Thank you guys for making us proud owners of a 2019 Civic. If you ever need a vehicle, contact Francis!!

Yolanda Weston

Mr. Samuel Middleton was awesome! I told him what I wanted and he delivered!! He was patient, answered all my questions, and guided me thru the sales process with ease. Honda is blessed to have such a phenomenal salesman. Thank you Mr. Middleton!

Landar Turnage

Aj of Stokes Honda was awesome!!! He answered all my questions and had me in a car in no time. He handled everything for me all I had to do was sign. He even found me a better insurance company and saved me about 200 a month. Thanks aj you did your thing today!!!

Laken B

My experience at Stokes Honda service department was very pleasurable! Michael Hawkins did an excellent job explaining the work to be done on my car. Great Job!!

Melanie Gray

Bought both our vehicles from Stokes. If you buy from them GET THE WARRANTY... It was so worth the money to get the warranty!! Oil changes are all covered and when my husband had an electrical issue... what should of been $1400 to fix cost us a $100 deductible. Also, at one point the warranty company was only going to pay part of the labor costs... Stokes picked up the rest because it wasn't our fault that the warranty company only covered so much. To me that shows a companies integrity to stand by their product and sale.

Michael Tufano

Ian was awesome! Took the time to show me all of the features. He was easy to work with and made the time fly by.

Cheryl Ann

Amazing! Thank you for your consistent customer service and for being the best hard core Marine! Semper fi!