Reviews of Ravenel Ford (Car Concessionaire)

John Gault

Had the truck I wanted & went out-of-their-way to make it a pleasant car & trade purchase...top-notch!! With the cars I've purchased over the years, I'm qualified to give that rating!! Thank you!! I'm only hoping, at my age, this one will outlive me !! Thanks again!! John

Barbara Davis

We had a wrench show up on the display of our truck. We called two other dealers in the Charleston area, they didn't have time to even see what was wrong for a week or two. Bryan came right out, checked our truck and said no codes we're showing up. It was probably a computer glitch. My husband says we will make the trip from Camden to buy our next vehicle here.

Mike Szemly

Excellent experience purchasing a used Ford Escape for my daughter this past Saturday. None of the high pressure shenanigans / add ons and " oh by the ways" that usually accompany a vehicle purchase elsewhere. Kameron and Curtis were a pleasure to work with. EASY!!!!!!!!

Maribeth Kondziola

I travel about 6 hours to have my car serviced here since I moved to Florida. Great bunch for guys. Been buying and servicing my car here for many years. Now my boys goes here!!!

Ruth Ann Dean

a ton of miscommunication in the service department.

Matthew Johnson

I'm not one to ever leave a review anywhere unless provoked either good or bad. I have bought quite a few cars in my days from individuals and dealerships, and this was by far not only the most laid back atmosphere, but the most helpful place i have ever been to. This is how it is supposed to feel when you are buying a new vehicle. Scott, Tommy and Matt an absolutely outstanding job in all that you guys do. When it goes not only this smooth, but this respectful of the customer, you guys just earned a customer for life. Will see you soon on my next vehicle.

Wayne Ackerman

Friendly service

Jake D

The guys over at Ravenel Ford are awesome. Just purchased a new work truck for my needs of my business. I dealt with the General Manager Scott throughout the process. He was incredibly informative, helpful and patient as I needed to figure out which truck was going to best suit my needs. I’d encourage anyone looking for a new vehicle, used vehicle or service and parts to come to these guys to do your business.

Florine Brisbon

I personally didn't have to go to Ford Ravenel but I took someone there

Spawar PM

Was looking for a great car at a great price and the folks (Rob and Tommy) found me one. Curtis in finance rounding out the experience. By the way this is my 6 car from either Ravenel Ford and Marchant Chevy.

Dan Sikes

I will never go to another dealership!!! Every car or truck I buy in the foreseeable future will be from Ravenel Ford. I just bought an F250 from them and it was, by far the best buying experience, I have ever had. I have been looking for trucks for about a year and they just happen to have one I was very interested in. I found it online when I was out of town. The manager was kind enough to hold the truck for me for a week and a half until I got back in town on just my word no earnest money needed. The day that I came to the dealership I was very unprepared to purchase the vehicle and they did whatever it took to make the deal happen. I run a business for a living, and I have never in my life been so impressed by the friendly sales environment that this company promotes. Not only did I get one hell of a deal but the finance manager found me a much lower interest rate than I had been able to get from three other dealerships I had visited in the past. Thank you so much Curtis and Dewey the friendly service that you provided me was truly one of a kind!!!!!!

Nicole Courtney

Great buying experience at Ravenel Ford! Tommy is a top notch salesman whose expertise is very apparent! His customer service is why we keep coming back! I highly recommend!

E. P. Keller

It was an excellent experience purchasing a car from Ravenel Ford!! I would absolutely recommend them to friends and family. The salesmen were not pushy and never made us feel like we needed to purchase one specific truck. They were all willing to help us find the best truck that fit our needs. The salesmen were also very knowledgeable about the vehicles that they were selling. We never experienced any situations where the salesman needed to go and ask "the boss" for a price of the deal. The prices on their website are accurate and they only try to get you a lower price if possible. Overall it was such a relief to work with a dealership that cared about the customers and wanted to ensure that the customers were getting the vehicle that was best for them.

CarfusCom .

My story with this bad company are: we are auto dealer, so one from our client want to buy 2011 Ford Taurus SEL, we find it with all our client options, so we started to contact the sales by email, but no answers, then i went to its facebook page, and send email about our order to all sales emails, but no answer!, I said may the company is very big and has many emails from their costumers, so decide to call them, the answer is the available, so we collect the money from our client, and at the second day sent many emails to get the Bill of sale, but no answer!, then call them, they told me: the car is sold at this morning!!! , we told our client with that, 2 day later i received Ad from the company, just visit the website, I found the car is still found, so I called them, they told me the car is still available!!!!!!, Charles and Joe said. many contacts by email to get the Bill of sale, after about 3 days i received the Bill of sale, I asked then to pay by wire transfer, but they said the payment only by check, before i Sent the check i called Mr Joe, if he able to accept the wire transfer, but he still only accept the check, 5 hour later i sent them email with our check picture, and later I sent the check and told them Robert, Charles, and Joe about sending our check. At the time Robert received our check he send us email that: the car is sold! So we want to help other to avoid wasting effort and time with this seller, except if they located near the company and if paying cash in hand, the seller don't respect our check and emails from about 15 days, and put us in bad situation with our client. Be careful to put your car VIN in your check!!!!!!

Bobby Perritt

Awesome Dealership. I have bought several cars / trucks from Mrs. Marchant's dealerships over the years. If either dealership has what I'm looking for in stock it is a no brainer. I currently drive a 2013 Avalanche bought from Marchant Chevy. Last Wednesday I bought my wife a 2014 Escape Titanium and as always it was a great experience. The entire staff are great to work with and Mike Wagers was a big help.

Kaye Schroeder

Car/truck buying the way it SHOULD be!! This dealership is top-notch! Our sales consultant, Tommy Holston gave us suggestions and advice, but was in no way "pushy". The process was laid-back, smooth and absolutely painless. In fact, it was the quickest start-to-finish vehicle purchase ever. Sales consultant Tommy Holston and General Manager Scott Lambert were so quick and professional, I would recommend them to anyone looking to purchase their next vehicle.

DFUSED

After getting myself into a very tough situation in another truck, they came to the rescue! Dale was not only able to get me out of that one w/o a lot of pain, but I was able to get into something MUCH nicer that suited my needs perfectly. Thanks again to Dale for everything you guys did for me!!

Billy and Dorothy Hill

It was great doing business with professionals when purchasing my 2014 Ford Edge. Everyone was very kind and helpful. There were no problems coming to terms with the price. I am especially thankful for Ted Blankenship who went the extra mile. I recommend this dealership.

Rio Ray

Tommy and matt helped me out alot i had no idea what i was doing but they got me into a car and made the process very easy like i said considering its my first time ever getting a car off a dealership so to tommy and matt if you see this i know i already said thank you but i want to greatly thank you and i appreciate all the work you guys did

Zach Gaming

Chad from YouTube is amazing at selling your products and Stop Riping Him Off Now. If it were not for him I would not have got into liking ford. If you want to have a much higher chance of my mother vying a ford from you Quit Riping Him Off Right Now.

taylor thefox

It may be out in the bean fields but amazing service great selection and terrific environment

Curtis Nelson

Tommy did a great job. thanks Jerusalem Baptist Church

rcatae

Love Chad's videos.....he's down to earth reps your dealership well.

Tameka G.

It was a very pleasant visit. I felt that the information I received was honest and fair and I did not feel pressured about making any decisions for the services that I was inquiring about. All of the employees were complete gentlemen. I would definitely recommend them to those who are considering having work done on their vehicles.

Ricky Smith, CMRP

Bought an extended warranty and never received anything from them.

CJ

This was my first time purchasing an F-150 and my first time working with Ravenel Ford. The entire sales team is fantastic, down to earth, and easy to do business with. I will absolutely be back for my next purchase!

Leslee Mays

Purchased a Ford F-150 truck 3 months ago. Sticker price was 14100.00. 3 months later we find out that we have a negative equity of $4000.00. We trusted this dealer and our financing through USAA. We did not think we needed to check behind Ravenel Ford on this pricing since USAA was agreeable to the price and our extended family had purchased up to 7 vehicles in the past. This truck had above average mileage that was not deducted from the value properly by either Ravenel Ford or loan processor. We are extremely upset about this gross error and feel that we were robbed.

Clifford Malphrus

Good people

Harvey Becker

This is the second vehicle I purchased from this dealership in the past year. Every contact I had both times was positive. Everyone was professional, friendly, courteous and helpfull. The vehicle buying experience was enjoyable. I have recommended this dealership to my friends and co-workers. When I am in the market for a vehicle in the future, I will only buy from Ravenel Ford.

Gregory Johnson

Great Experience at Ravenel Ford with Shulton Blanding as my sales guy. He was very patient with me. He took care of me!

sqpilot63074

I have been watching charlestoncarvideo from chad on YouTube for a while now. There is a lot of information of each car and truck at merchant Chevy and ravenel ford. It’s a fantastic place to buy vehicles over there. The only problem is trump tariff is raising prices so I’m waiting for him to be impeach and removed the tariff so poor folks like us can buy a vehicle.

Ashton Drummond

I had a great experience at Ravenel Ford this past weekend. Tommy helped us get in the perfect truck for the right price. Everyone was very easy to work with and my husband and I are very happy customers.

Frederick Doran

We called in ahead to check on a truck that we liked, and Charlie said it was there, as we were driving in traffic from Charleston. We get there, and the greeting was weak, the truck was locked, and without a key available to even look inside...it also needed a part, so we couldn't even test drive....a simple "sorry it is not ready yet" would have saved us the time and gas...so disrespectful to waste people's time!

Julian Wilson

They were nice and loyal always go there

Phyllis Autry

Excellent service always. !!!

Lennie Johnson

Tommy is awesome! Had a situation where my daughter had to have a car today! He made it happen with ease. I would recommend this place to everyone. First time I've been here, but sure won't be the last.

John Lilliston

Good selection of new and used cars and trucks. Very friendly people and very professional.

dale glass

Wonderful people. Excellent service!

LM Baillargeon

Chad on Youtube, great Video`s. I bought a F250 XLT because of Chad

Delighla Brehm

Service department was excellent, I would highly recommend them to anyone. Extremely honest, they could have upsold me on some service work and they did not. They treated my Shelby with great care and were super fast getting my recalled airbag replaced. Feel confident taking your vehicle to their service department.

Valeria Tanco

I saw a truck advertised by these folks, was interested, and I called. I was told the truck wasn't available yet; the advertisement had come out too early. I asked to be notified when the truck was available. I called back every day this week, each day, receiving a text that it wasn't available yet, but they would let me know when it was. Today, instead of the "it's still in the shop text", I received an "it's sold" text. Very poor customer service, very poor business, would not work with this dealership again in the future!!

Brad Morris

My wife and I did a little online research looking for the perfect car for her and settled on a used Honda Civic at Ravenel Ford. It's a bit of a drive out to Ravenel from North Charleston, but the dealership is easily accessible from Savannah Highway. When we got there, we were greeted by Kameron. He was friendly and brought the car around for us to look at. Because the dealership isn't as large as some of the mega-dealers in the area, he asked if we'd mind taking the car for a test drive without him so he could stay back to help other customers. This was perfect and allowed us to discuss the car while we drove without feeling pressured by having a salesman in the car with us. We decided that we liked the car and negotiated with Kameron and the sales manager on a price that we all felt good about. The finance manager was courteous and quickly moved us through the process without any undue delay. At no time did I feel any pressure to buy. I'd definitely recommend Ravenel Ford to friends and family.

S Cooper

Over the past few months, I have had the opportunity to purchase 2 vehicles through Ravenel Ford. Dale Tallent was the sales associate for both purchases. He was excellent to work with, providing the ability to complete a stress free no hassle transaction. He took personal interest in both sales and made me feel important. He and the Ravenel team provided a great sales interaction. Totally different than then 'normal' way a dealership conducts business. I would highly recommend shopping here is a Ford is in your future.

boozer74 .

Chad from You tube brought me here. Would love to visit the dealership.

Jon Derexson

Tommy and Ravenel Ford were great!

Fritz Miller

Working with Shulton Blanding and the Ravanel Ford team was a great experience. I would recommend anyone in the market for a new vehicle to take the extra time to travel out to Ravanel and work with the fine folks at Ravanel Ford.

Lori Hopper

We bought a new car from Ravenel Ford today and we had such a great experience. Such a great group of people to work with. A huge Thank You to Tommy in Sales and Curtis in Finance. This is our second time buying from Ravenel Ford, we won't go any where else. Thank you all so much for all your patience and time today!

Philip Burn

Great experience

monica mabatid

Good people lots of selections. Chad from You tube. Good job for car descriptions.

Addison Fender

Great experience last weekend. Arrived last on Saturday afternoon but Kevin and all of the staff stayed late, were entirely helpful and gave us a fair price on our new truck. What is usually a stressful situation was streamlined and made relatively simple. Would recommend checking out Ravenel Ford first to anyone considering purchasing a car.

Chedney Lamour

My experience at Ravenel Ford was awesome!! Everyone was pleasant and welcoming. At the dealership Kameron and Shulton helped me. The process was quick and easy!! They made me feel comfortable through the entire process as well as everyone one there. I’ve never had service this efficiently and effectively. So hands down best employees ever and I’m going to let everyone know where they can purchase a vehicle.. Thank you guys so much

Reginald Lytle

Went to 6 other dealerships before Ravenel Ford. Great experience!!!!! We worked with Mike Wagers and Joe Leopold. This is the only time car shopping/buying was fun. There was absolutely no hassle. A very, very laid back atmosphere. I recommend them to anyone looking for a vehicle.

Jim Riggs

Best price best service and best people

Patricia Greenberg

DO NOT buy your used car here. I am a 29year old mother of a two year old. I needed a reliable safe car to drive my daughter to and from school. The salesman swore up and down this was the car for me, Not even a week later the car started smoking out the exhaust, causing our whole front yard to fill with smoke. $1200 later the problem wasnt able to be fixed. It was a flood car from Katrina, the mechanic told us.Something that Ravenel conveniently left out. I now had to oil in the car every week. Fast forward 4 months and after dropping my daughter off, the car seized. I broke down, no warning, no lights, in the parking lot of another autobody shop. This time it was the entire engine. It is going to cost $3700 to get a new engine. This is all within 9 months!!!!

Tina

Ive heard great things about Ravenel Ford. Learned about you from Chad on Youtube.

Gail Mizuk

My appointment was for 1 p.m. and I was on my way home by 2 p.m. Did I mention that they washed my car for free. Awesome!

Melanie Bryant

Nice customer service.

Benjamin Kennedy

Everyone was very polite and willing to fit my needs. Kameron Minyard helped me look at several options and never pushed anything extra on me. He found a way to get e into a new truck that had everything i wanted. Jim Madden patiently helped find the truck I wanted and Curtis Bellagante gave me several finance options to fit my needs. Thanks to all three of these gentlemen for making my first experience at Ravenel Ford a success.

John Sullivan

Plain & simple. They made it easy as pie. Great new vehicle. Thanks Ted & Dave

Joe A

Great service as usual with Ford dealers. My service tech Brian served me promptly and courteously. I highly recommend this dealer and Brian. I couldn't give Ravenel Ford a better rating because I feel the parts manager was not truthful with me when I asked him to match the price charged on my new tires. He said, "that price online at Sears Tires does not include a $25.00 transportation fee on each tire. I was born at night but not last night. Typical indifferent parts employee attitude. BAD BUSINESS PRACTICE!

Sheldon Bolds

Very friendly Parts personnel. Mr Teddy spent time researching my part to ensure that it will be a perfect fit for my vehicle.

Rob Bbasso

Yesterday I had them look at my vehicle to find out what was wrong, they did it for free and honestly. So I made an appt for today. I'll report back to tell you how they did the work. Work was done and my vehicle feels good, price was even lower then quoted. thank you.

Bryan Tripp

We have purchased our third vehicle from them. Great people to deal with, ultra low pressure...and very nice. Makes car buying fun.

Matt Norris

Charles was fantastic! This was by far the easiest vehicle I've ever purchased. The staff was professional and not pushy. Great business.

joe mcguinness

I was looking for a vehicle to buy as my old one was costing me almost a payment every other month to keep going As i kept looking on the web for local deals, i was always seeing Ravenel ford coming up for pretty nice looking deals on trucks I was not really crazy about some car dealer xperiences in the past- I almost passed on going here- and now that I have bought my vehicle, a 2013 F150 from Dale Tallent,the salesman I had the pleasure of working with,I believe i have changed my opinion of car dealerships-they definately are not all the same It was a pretty straightforward transaction- no surprises at the last minute- no xtra this and xtra that It was the deal as stated when we first started to negotiate and that impressed me When the time comes i do believe I'll be back on highway 17 heading south to Ravenel Ford and see if i can do it again

George Allen

Pleasure doing business here. Traded my truck on a new one. No pressure. Great prices. Shulton was my salesperson and he's a great guy and very helpful.

Jessica Thein

My husband was so excited to get back into a Ford truck so we decided to check out Ravenel Ford and they did not disappoint. Tommy took his time with us and made sure he showed us everything they had that met our requirements. We have bought multiple cars from multiple dealerships all over the east coast and we can honestly say this was the best car buying experience we have ever had. No BS, pressure or back and forth negotiations. Can’t say enough good things about them!

stacy whitmore

Had the pleasure of working with Ron in service. I work at a collision center and needed to get a key programmed for a customer whom was being stationed out of state that same week. He was able to fit me into their busy schedule and help get that customer back in her car. Exceptional Service!!

Deborah Ahrens

Nice

Zollie Bryd

Best Ford dealer in Carolina, great mechanics, super folks

Derek Wade

Mike did a great job finding the truck I wanted. Glad to do business with Ravenel Ford again! I'll be back the next time I need a truck!

Jimmy Winkles

I went for oil and filter change with checkup. Everyone was friendly and eager to help. Work was completed quickly. I am well satisfied.

Kathy Mayer

It is an understatement because of the very difficult situation I was in that the General Manager, Scott Lambert, and his Finance Manager, Curtis Bellegante, and the Sale Person, Kameron Minyard gave me the BEST service and a fair deal. Love my '17 Edge!

Joe Leopold

Excellent

Denny Thompson

Great buying experience! no pressure, very friendly. Just purchased my 4th vehicle from them.

E Smith

Great experience purchasing my second truck! The first experience was 4 years ago and when I was ready for a new truck, there was only one place to go - Ravenel Ford. Great people, great service and a no hassle experience in purchasing a new vehicle. Ted Blankenship (sales); Joe Leopold, (Manager and Ford Sync expert), and Curtis Bellegante (Finance) made the experience very pleasant. Thanks Ravenel!!!

George Harper

Nice people. Good place to buy a car.

richard green

purchased a slightly used 2018 F150 on 6/1/19. The overall experience was stress free and easy. No high pressure at all. However the salesperson I had needs to learn his product better. Although the issue is partly my problem for not test driving the truck but about 6 miles and I loved it...the salesperson said it had Navigation and it just needed a new download(it doesn't have Nav,you have to have a phone connected). Said it had remote start(it does not) Said he would text me the keyless entry code(he didn't).Luckily I have a high end scanner at my shop that allows me access to the body control module(I just think I should have not been the one to have to do it) I would definitely buy another vehicle from Ravenel Ford...I would just use a different salesperson

M Gipe

This is the fifth vehicle I have purchased from Ravenel Ford. I keep going back because there is no hassle, and their price cannot be beat. They bent over backwards to make certain I was happy with my purchase.

Laura JAckson

The most painless experience ever! Got a great deal on a great car and best customer service ever!! Will purchase our next car from Ravenel Ford as well. Highly recommended!

Ty Slinkard

I have been watching chad and all his filmings on YouTube and have learned a good bit of things from him. I like the way he shows off the particular characteristics of the cars and trucks he showcases. He's great at what he does. You rock Chad...

Raul Rodriguez

Because of Chad from Ford's YouTubeVideos, I would consider taking a drive from New York just to visit your lot. I enjoy his videos and his personality and I spread the word to my friends. Next time I'm in S.C. I will definately drop by!

Cathy Ohlandt

I love my Expedition and the buying process was simple thanks to Tommy & Curtis. I’ll definitely purchase vehicles from Ravenel Ford in the future.

Austin Ramsey

Awesome service center!! Even washed vehicle after service! Very friendly staff and nice waiting lobby with Coffee!!!

April Watson

Awesome place! Very friendly and very helpful! Definitely will go above and beyond to get you in a vehicle! Thanks Ravenel Ford!

Melanie Hegg

We had a great experience with Ravenel Ford. They really made us feel at home and at ease with buying a new vehicle. I highly recommend them! I had sent an email out to ALL of the dealerships in the area about what I was looking for and seriously, they were the ONLY ones that contacted me with exactly what I wanted. The other dealerships wanted me to come in and sit down for a few hours with the salesmen and go from there. Why? I told you exactly what I am looking for. I just don't have time for that. Who does?? They are a tiny bit further away than the other dealerships; however, both Mike and Joe made up for that by answering my questions (the numerous ones I had) and being absolutely so helpful. Bottom line....would I buy from them again? Absolutely!

Robert Dhein

Purchasing my new vehicle from Ravenel Ford was the best car buying experience that I’ve ever had, and I’ve bought more than a few cars. The purchase price and trade in value were excellent, and Tommy in sales, and the sales manager Dewey, made the whole process quick, easy and very pleasant. Thank you Ravenel Ford!

Carolyn Matalene

We just bought a 2013 Lexus Rx 350 which Dewey found for us as per our request and what a wonderful car! Surpassed only by how nice they all were at Ravenel Ford. Dewey, Ted, Joe, they were terrific! Friendly and helpful and patient. Definitely worth the drive out there! Oh, and they traded in my old Lexus, did ALL the paperwork. It was so easy, so worry free. What a team!

Niveus

Very good dealership. Nice and clean. Chad On Youtube is the man.

Donna Hawks

My husband and I had a great experience buying our truck from Ravenel Ford. Ted was very kind and helpful and I would not hesitate to recommend my friends to buy from them. The staff was very friendly and eager to please.

Kerry Moylan

Brian from service was very professional and helpful.

allen sweeney

Charles curry was amazing! He responded quickly, got everything together for me before I even got there and also gave me the best deal on the truck I was looking for. I searched North Carolina and Georgia, who would have thought the best deal was right in my back yard at Ravenel Ford! Thanks guys, I'll be back!

Daniel Hernandez

Even though I haven’t bought a vehicle from your dealership because I am here in Texas, I have learned alot about your pricing structure which is awesome. I have also gained a lot of information from the Ford vehicles on your lot by Chad from Youtube. The family oriented culture of your dealership is something that cannot be beat. Chad is a great asset for your company, as he is very knowledgeable and understands what consumers are after based on him being receptive of questions on his channel and responding very quickly. Chad being a virtual salesman, shows how sales can grow being that everything is online nowadays. Keep up the good work Ravenel Ford and Chad.

Mike Leash

Friendly and no pressure.

Matthew Teitsort

I bought a used 2014 Flex. This by far was the best experience I have every had buying a car. The sales guy was not pushy, and the finance office was able to beat the rate that my bank offered me. The most important and valuable point to the entire process, there was none of the typical "car sell" tactics. Straight forward and a great experience. I will be buying my next car from them.

Carl Griffin

bought 2005 f350 and within three months had to replace the water pump and have some renegade program removed from the computer total cost to me 1150.00 thanks for selling me a truck load of problems. this was my second purchase from ravenel ford and my last.

Jimmy Houser

Ordered my parts and they came on time!

Kevin Pietramala

Just bought a 2015 Mustang convertible from Charles Curry and it was a great experience. Everyone at Ravenel Ford was courteous and very easy to work with. We just moved here from NY and were worried the process here might be longer and more difficult, we were pleasantly surprised how easy they made it. We would definitely go back to Ravenel Ford for our next car.

RM Gay

My son bought a 2000 Jeep Wrangler last Friday afternoon. He was pretty excited about buying his first vehicle. The next afternoon, he went out to grab some dinner and when he tried to leave the restaurant, the jeep wouldn't crank. He and a buddy kept at it until it started and ran long enough to get back to the base. When he got out of class on Monday, he call the salesman about the problem. The salesman said that he had to check with his sales manager and would call back, but never did. The next day, my son called again and was informed that he had bought a "sold as is" vehicle and there was nothing they would do other than do a free diagnostic check. Two days later he took off after school to get the diagnostic ran, but broke down halfway there. I convinced my son to get someone else to repair the jeep and it's in a reputable shop at this time. The repair costs are $760 for a bad fuel pump and crack manifold. I guess I understand that cars are sold everyday "as is", but this jeep was advertised as having $7000 worth of upgrades. I guess I'm just a frustrated parent of a young sailor who just wanted a fair deal on a decent jeep. It's mind blowing how a so-called reputable dealership is more interested in making a fast buck that going the extra mile to ensure our young military men and women have a positive experience during the stress and anxiety of making what is usually their first major purchase as a young adult. Thanks again Ravenel Ford for giving our son a truly educational experience.

Trev

Great service, they go out of the way to please customers.

Lowcountry Scratcher

Best car buying experience ever! Over the past 15+ years I have purchased 4 cars from Ravenel Ford and their price for new cars is always on the window and almost impossible to beat. They will gladly give you their price in writing and let you shop around, but in my experience the shopping around is a total waste of time. Other dealers will waste hours of your time and then finally, just before you walk out in frustration they will suddenly be able to meet Ravenel's price. Why would you buy from a dealership that wants to treat you like that???

MJ Dellucci

The car we ended up buying, the 2014 Ford Escape (SE 4dr SUV (1.6L 4cyl Turbo 6A), was not one I was considering. However, the stars aligned, and we were introduced to Ted Blankenship, our Sales Consultant. I do not believe that I have ever met a more laid back sale consultant. Ted showed us everything, was easy to understand, never tried to pressure us, and was able to answer every question we had. Yes, this was not what I expected, but there was more. The tech guru, Joe Leopold, has been a charm. I think that the only thing better would be if I could video conference with Joe when I have a tech question. I think Ford should consider that in the next upgrade. Here is the downside to this vehicle. There are no maps. None. There is a directional module, but you can't see anything except the arrows that show you to turn. Really disappointing. I do want to say that everything else is pretty neat. Seats, windows, and mirrors are electric. The remote opens the back, and there is a button to close the tailgate. Seats fold flat, and the spare tire is easy to access. One more thing. We were offered the extended tire warranty, which we turned down. Big mistake. Less then 100 miles after we pulled out of the show room I picked up a screw that went into the sidewall. $170 for a new tire. The warranty would have been worth it.

paulette thomas

'Small town shopping at its best!' My family's third auto purchase from Ravenel Ford. Charles Curry is great. He is informative, helpful, patient and low-key, my kind of salesman! Curtis in Finance was most helpful and thorough. I came away happy with the deal on my Ford Escape; feeling good about the experience and feeling like a valued customer. Thanks Ravenel Ford.

Michael Courtney

Tommy Holston really took care of me. He found 3 work vehicles and one personal vehicle that all fit our budget and needs. He actually steered me away from a more expensive vehicle, which I really appreciated. I highly recommend Ravanel Ford and most importantly Tommy Holston.

brian Thomas

While they were not immediately able to resolve my problem they were helpful and courteous. I will do my business with them moving forward

patrick simoneaux

no hassle and a great price, and extra service from the sales dept.

Justin Harvey

Nice dealership kinda of small selection but very nice staff. Bought my 2014 F-150 from them a few years back. They are kinda out there but the price made it worth while. If I ever buy a Ford again it will be from them

Paul Herman

Second time making the short run down to the BEST DEALERSHIP in SC. Spent a couple of days working out the price and exact numbers via email and one phone call. Drove down this morning and picked up this beauty. Professional staff, honest, and straight forward. If you are in the market for used, new, or slightly used truck or car, it would be plain silly not to contact Ted down at Ravenel Ford to see what he has to offer. Simplest way to put my buying experience, is FANTASTIC

Susan Bennett

They have a great selection of used cars to fit my budget.

Jessica Cooper

I recently bought a f150 from Ravenel Ford, I have to say this was the easiest truck buying experience ever! Didn't take that long, Mr. Blanding, " the guy in the middle of the showroom" (Joe) and the whole gang were awesome. I appreciated that Mr. Blanding showed me what I asked to see and didn't try to sell me something I wasn't interested in like all the other lots!! I have already recommended them to friends and will continue to do so. :)

Robert Kirby

Simply put, I do not buy vehicles very often but I can assure you that because of the GENUINE CUSTOMER SERVICE we received from Dale Tallent and the rest of the team from Ravenel Ford ALL of my future vehicle purchases will be from this dealership and I would recommend that you give them an opportunity to serve you the next time you are looking to purchase a vehicle.

Robert Cox

The service technician got the work completed when they said they would and explained everything and why they made the repairs that were needed.

Kevin Moore

Like so many people who buy from Ravenel Ford, I also see no need to go anywhere else to buy a vehicle. These guys go above & beyond to make you feel comfortable and informed through a very important purchasing decision. I can't imagine that there's a better buying experience out there. I dealt with Dewey, Shulton & Curtis & can specifically speak to their engaging & honest dispositions. When I left, there was no doubt that I had gotten the quality truck that I wanted & had been treated with respect and fairness. It's that welcoming family feel that can't be overstated! To say the least, it was a real joy to buy from Ravenel Ford & I can guarantee they'll get my business for many years to come!

mark gasque

Things aren't cheaper in the country. The salesperson was rude to my mother and the service desk lady was condescending. The person that was scheduled to look at her car wasn't working the day of the appointment. The mechanic I spoke with was a good guy and saved the overall experience. Maybe he should be managing this place.

Palmetto Land Surveying

I have a 2010 Black Ford Escape that wouldnt start after trying to program a key. I had it towed there and they first told me my keys were bad and that I needed two Factory Ford Keys. I went forward with that and it still wouldnt work. They then had a parts employee call me telling me that the fuel pump was bad and that they needed to replace it and that is going to cost me roughly 800 for the part plus labor. I asked what was wrong with the fuel pump and he told me that he didnt know that a mechanic would need to explain that to me monday but they needed to go ahead and order the part. I asked if that would fix my car and he told me he didnt know but that was my first problem. A lady also told me that the PCM (some computer in the car) might be bad and that it would cost over 900.00 for just the part. All of this is plus labor. And after all of that they still didnt know if that would fix my car! Long story short I decided to take it to Palmetto Ford Lincoln where they determined it was a simple switch that was tripped and they fixed it right away and offered to show me how to fix it if I ever had this problem again. There was nothing wrong with the fuel pump or the computer or anything else except for a battery cable that was loose but didnt need to be replaced right away. It makes me sad that i would have forked out thousands of dollars to this dealership if I hadnt have gotten a second opinion. I grew up in the car business and I hate the stereo type that all car dealerships take advantage of you because that is just not true. But in this instance I do feel like I was being taken advantage of at this dealership. If you need a repair get a second opinion before having this dealership fix your car.

Richie Johnson

I had a great truck buying experience at Ravenel Ford. Curtis helped me through the purchase process and was very professional and helpful. Thank you!

andrew sorrentino

Honest, and very helpful. The people here are very clear and are always willing to help.

Louis Harrison

Took a long time for repairs. Information between the service writer, parts manager, and service manager did not coincide. I feel that I was taken advantage of. Just because you bought 2 new vehicles from a company doesn't mean you will get any preferential treatment. I hate dealerships. There reputations proceed them.

Phillip Caston

By far the easiest and most pleasant experience I've ever had purchasing a car. Negotiated a 2017 preowned Ford Explorer over the phone. When we arrived to see the vehicle for the first time, the sales staff took time to go over every feature and get us set up in the car. No hidden fees and the purchase was a smooth process. Didn't try to push any extra purchases on us, either. You can tell they take pride in their customer service.

Russ Crager

A great experience. I was in need of a new work van. They had a large selection of exactly the type of van I was searching for, a full sized Transit. Mike Davis did an excellent job of showing me the available vehicles and letting me drive any that I wanted. After I decided on the one I wanted, Ravenel Ford offered me a fair price on my trade-in and a fair price on the van I was buying. It couldn't have been easier! I will be using this dealership again!

Gloria Taylor

My husband and I just purchased a new Mustang GT from Ravenel Ford, and the entire buying experience was first class. They were professional and knowledgeable and treated us as valued customers. The car was pristine when it was delivered, and they made it a point to explain the many features of the car and dashboard electronics. We were nothing but pleased with the service we received from Joe, Ted and Curtis, and would not hesitate to recommend them to our friends and also purchase another vehicle from them. P.S. We live 100 miles from Ravenel, and our experience from start to finish was well worth the drives!

Heather Ryan

Thank you Tommy for the great sales experience. I love my new Explorer!

Luke W

Found this dealership through Chad on YouTube and this seems to be a very well run family dealership just outside of Charleston, SC. Would be my first choice of Ford shop due to his videos.

William Greene

Tommy My wife and I really enjoyed the experience of purchasing an Expedition from you. You were polite, honest and personable. You went the extra mile to make sure we were satisfied. Most importantly, you did what you said you would do. You sold us a great car at a fair price. Dr Bill Greene

Fred Wishnie

Went there July 2 for an oil change and diagnose a check engine light. Diagnosed check engine light as leaking gaskets at EGR, Oil cooler, oil rail plugs, intake gasket and STC fitting. Quoted $2276 for repair. Since EGR and oil cooler were just changed some months ago, I declined. Now 3 months later the truck continues to run perfectly. BEWARE, these people are either incompetent or totally dishonest.

Sharon Ingrum

We picked up a nail in one of our tires during our vacation away from home. Found Ravenel Ford and they were able to fit us into their service schedule in the afternoon. Brian was very helpful and actually got the repair done before our appointment time. They even gave us a free carwash! Very friendly folks!

Ryan S

If you want your car to be in good hands and be repaired or inspected properly go elsewhere. This dealership will do everything they can think of to not honor a factory warranty and thier techs cannot even figure out what parts are stock and aftermarket. Once they realized the part they were blaming for the failure was original to the car and not aftermarket they switched to a different excuse blaming safety equipment (a fire extinguisher) inside the car and stated the car must have been raced in order to have that in the car. Thier story changes every time you communicate with them and eventually was told they would rather the car go somewhere else instead. Poor business managment, untrained and unknowledgeable techs, untruthful employees are just a few things wrong here. Stay far away if you want a honest and professional job done on your vehicle.

Bernard Troutman

Just purchased our 2019 Ford Escape at Ravenel Ford. We had an amazing experience! Kameron Minyard made the process as seamless as possible and handled everything with professionalism and care. We are a retired couple and not familiar with the new electronics in our car. He was extremely patient and walked us thru each step until we were comfortable. The gentleman in finance was also very thorough and helpful. We were never pressured in any way and feel we were treated fairly and with care for our needs. I would definitely recommend Kameron and the staff at Ravenel Ford.

Paul Fink

From the start, the team at Ravenel Ford was welcoming, courteous, laid-back, and not pushy at all. They keep a good inventory in-stock but also easily helped me with a custom order. I highly recommend this dealership and, especially, Mr. Tommy Holston. I'm extremely happy with my new truck and look forward to doing more business with Ravenel Ford in the future.

Lee Keadle

I just bought a new truck from Kameron at Ravenel Ford and I couldn't be happier with the service! I love the no nonsense approach to sales and I shopped for several months and didn't find a price close to what I paid for this truck. This is my 3rd Ford truck purchase but the first through Ravenel Ford and they have earned my longterm business.

Douglas Thompson

Kevin and the Ravenel Ford team made the buying process simple and stress-free and offered me a very good deal on a certified car. I would definitely recommend the dealership to other potential buyers looking for a similar experience.

Steven Watford

I have bought 2 trucks from Ted at Ravenel Ford. Both experience have been great.

Jim Harrell

So far very please. Cordial to my needs. Brian very professional and attentive.

Dwayne E Cousar

Oil and filter rotate tires top off fluids $40 you can't beat it but I also bought my truck there too

Brock Henning

Extremely upset structured a purchase over the phone with the salesman after one trip of 16 miles out there last evening. I was told the deal was accepted. We drove out again to get the car and the deal did not apply they were referring to another car altogether. Emails back and for support that my offer was approved but then rejected once I got there, all They had to say was bad news were awful sorry. It was a surprise for my sister-in-law that I had set up and of course that was the other end of the disappointment. Bad Business.

Josh Roper

I was very satisfied with the whole process of buying my new truck. All of the staff were professional and easy to work with. I would highly recommend Ravenel Ford!

Robert Greer

It was a pleasure to deal with the staff at Ravenel Ford! The staff was very patient and knowledgeable and went out of their way to ensure our shopping/purchasing experience was enjoyable. This was not our first purchase with Ravenel Ford and wont be the last.

Richmond Brown

I purchased a F-250 form this dealership on June 3 2019, this has been the best dealership experience I have every had. My sales expert Tommy Holston was top knock! He made this process seamless. Go see him!

Alfred Valenzuela

No pressure

Lisa Dickerson

Awesome salesmen!!! Finance guy was amazing too!! Love our new mustang!!!

Jimmie Fitch

We have been looking at the new trucks along with my wife in the Charleston area for some time. We had been to several of the local dealers, then we went to Ravenel Ford and met Dale Tallent, salesman. Dale was helpful without being pushy. He showed us all of the Ford F150s on the lot. He got me every incentive I was able to get and we paid almost what the local price was on a used truck with 16k miles. Went back on Nov. 29, 2014, and saw a F150 XLT SuperCrew cab 4x2 V-8 in Sterling Gray Metallic with Ingot Silver Metallic Trim and bought it. We love it. Put 200 miles on it so far and are well pleased . Plan on driving it to Virginia after Christmas to see family.

Debbie Smith

Mr. Tommy is the most dapper and mild mannered, southern gentleman, and can jump on to the back of a tail gate in a single bound! He is also a great salesman that is very reliable and easy to work with. I have bought 4 cars from him in the past and plan to buy many more.

Joe Abell

Great sales and staff team made my first Mustang buy a first class event!! On top of that, I love my new GT!! Thanks Kevin!!!

Kenneth Smith

Tommy! Best salesman ever, this is my third car that I have bought from him!

Wanda Hoffmann

Everyone was friendly & helpful even though it was a busy day for them. I was very pleased with the sales department & the service they provided.

Pete Robinson

Chad from YouTube told me about what a great dealership Ravenel Ford is.When I start looking for another car this is where I'm coming.

sean forbes

Great staff. Took their time with us and stayed late to work with our hours.

Ron Roumillat

Great place to buy your new or used vehicle from !!! Service is GREAT and they know how to treat their customers . I will always recommend them to all my family and friends !!! Mr. Marchant is one of the nicest men that you would ever.meet in the car business !!!

P Thomas

After talking to two other Ford dealers who didn't have (or seem interested in finding) what I wanted, I called Ravenel Ford. Charles Curry took my call, seemed very interested in having my business, and found something that met my needs at what I think was a very good price. Next time I'll call Ravenel Ford first, and not waste so much time.

David Smith

Tommy Holston made the buying experience as fast and painless as possible. Very professional, thorough, and genuine salesman. Would look for him when buying again. Thank you Tommy and Ravenel Ford.

Sarah Schaill

If you are considering buying a new or used car in the Charleston area consider shopping at Ravenel ford. I recently had an exceptionally easy, no haggle buying experience, followed by a very fair and honest service experience. Thank you Ravenel ford for bringing humanity back to the automotive industry.

Tiffany Middleton

Awesome experience. I have bought every car I've owned (3) from Shulton. This will be number 4. Two thumbs up. I'm over satisfied with my purchase.

Blantons AC

We have a 2013 Ford Fusion that we took in for service last year with an intermittent back up Camera issue. The diagnosis was to replace the camera so at that point the camera was replaced. Since then we have had our car in the Ford service department on three other occasions for the same problem. They have reprogrammed the module and replaced the camera twice. This week as soon as we arrived in our driveway which is about 1-2 miles away from the Ford Service department after replacing the camera again it stopped working again.. Now after misdiagnosing the problem again it has now pushed us out of our warranty envelope and they quoted us over $700 to replace the Camera Module. After explaining the series of events to the service manager they adjusted the price to $500 which we declined. We feel that due to their misdiagnosis on several occasions which caused us much inconvenience the Ford service department should step up to the plate and do the right thing but the service manager Deb Thompson refuses to. Just Purchased last 2016 Ford 150 work truck from them and purchasing a new one for our business this year but we will drive a little further this time to get our new one.

Van Maulden

Love, love, love David and Kevin at Ravenel Ford. I bought a Ford Fiesta SE on Saturday. They are not pushy at all and are so helpful. I was given a great price on my trade in. Ravenel Ford is worth the drive! I love my new car and it was a very pleasant experience!

Kimberly Cole

Thanks Tommy Holston! We had a great experience!

ryan newman

found the truck i wanted there, and bought it under the condition that a part would be replaced by the dealer. 6 months later, and they still havent replaced it. when i call about it, i get the "let me check on that and call you back", and of course no call back. I dont think they have ordered the part or ever intend on it. I wouldn't go back

stephen sapp

The experience was great, no surprises and I would recommend Ravenel Ford to anyone.

Andy Burbank

Very helpful and got the car in and out cheaper than everyone else with the same warranty. Will definitely use them again