Reviews of Quality Chrysler Of Greenwood (Car Concessionaire)

Meridy Duncan Duncan

Great Customer services

George Heindel

Largest inventory in the area

ANTHONY POWELL

Some staff wasn't trained properly, while others were helpful. Not a great experience though

Money Maker

Nice Cars, Trucks, and Friendly people

Nicole Crawford

I absolutely hate dealing with this dealership. They claim to never have any open appointments when I need an oil change and the staff is not friendly or welcoming at all. As a matter of fact the only time they are friendly is when I'm paying at the end of the service then they conveniently remind me of the survey that I may receive via email or phone asking how they did...FOH!!

Courtney Brooks

I was greeted immediately by Chaz Tran upon pulling on the lot. She was super informative about the vehicle I was looking at and took the time to discuss every feature and detail thoroughly. I never once felt pressured into buying anything or making any rushed decisions. I did not come with the intention of leaving in a new car, but Chaz and her team were great at finding a deal I was comfortable with. I recommend doing business with them. Ask for Chaz!

De'Vante Butler

Worked there for 5 months was the best job & the worse job I ever had. Most of the people there are amazing people . Most of them don’t even really care as long as they are getting there money. They paid someone else for one of my deals and they never even tried to fix it so I could get paid for it. And when I left I had a deal that was done All they needed was a check. & because I left they took my last deal away from me & gave it to someone else. I never thought they would do me that way but that goes to show you just can’t trust everybody

Michaela Wilcox

Amazing experience!! They were super nice and very easy to work with! Got my 2014 Toyota Camry SE (dream car) with no hassle! Casey was awesome and super friendly!! If I ever need another car that will be my first choice because they treat you like family!!

Nyiesha Anderson

Best Company Ever. I bought my car from here about 2 years ago. I received the best service ever!! Will be back soon to purchase another.

Tawana Garner

Wait was long but once the jeep went to the back I thought it was quick until I got home after they were supposed to have program my fob to open and close the door and hatch and my hatch doesnt work.

Clarence Amedofu

Great service

Gail Elledge

Always a great service department. Been dealing with them for years.

Diamond Mosier

Chaz Tran was amazing at putting me in an awesome car. She treats you like she has known you forever. She worked with the finance lady, who is also amazing, to make sure it worked out for us. Couldn’t ask for better. All around great experience.

Robert Beane

Very friendly staff and service

Taylor Campbell

Chaz sold us our 2016 Chrysler 200S and we couldn't be more happy with choosing to shop with quality! She went above and beyond and jumped through every hoop possible! I would highly recommend that anyone looking for a car go to Quality! And ask for Chaz!

Jessica Martin

I have been sold 2 vehicles from the location across the street. I would not buy a remote control toy from these crooks. The second car needed repairs for things that already existed when the vehicle was purchased, the crooksters at the service department did not want to fix what was already under warranty. PLEASE DO NOT BE FOOLED BY THESE SCAMMERS!

Lorrie Walters

Bought my 2019 Jeep Cherokee yesterday. Anna was a fabulous salesperson. She made it easier and painless. All the other staff i met during the process were courteous and helpful. This is my 2nd experience with buying a car from them so I am quite satisfied

Frank Owens

I have had nothing but good service here they are always friendly and will try too meet your request before and after the sale go Leroy Calvert !!!!!!

Tony Lyons

I purchase my Dodge Ram here in 08 very friendly staff I rate them five stars

todd bishop

Started doing business here since they have new service manager. Last one I dealt with was just there to be eye candy and didn't know her job

Jackie Nyhouse

My father and I bought a 2012 Kia Optima from Mr. Casey King about a moth ago. Just yesterday I got a flat tire in Greenwood and I called Casey and he came out and not only brought a spare but also helped me change it. The customer service is amazing!

Terry Moore

Service department sucks

Angela Boston

Jim Petty was my salesman I bought a 2013 Dodge Charger he was awesome and I just love my car the whole staff their is awesome. Jim is one of a kind he even called me and texted me for my birthday and real great guy

Steve Stewart

I'm giving this dealership 5 stars in hopes that our issue with our Ford escape gets resolved. We are first time purchasers and first time clients with this dealership. Come to find out that our Ford is on its second engine and the current engine had a head gasket leak into cylinders. Our engine is ruined and we are trying our best to get a new engine. Only to find out that the 2nd engines warranty has expired!. Meanwhile we are under agreement to pay for this car that we cant even drive. Like 16 grand worth of payments. I hope that there is a way that we can get this resolved as quickly as possible. My wife is stressed to the max about this. We are relying on the dealership, Ford ballentine, and the expertise of the staff there to get this issue resolved.

Scott Revis

Great people especially Chaz!!!!!

Roshell Johnson

They did a great job and it didn't take long for my tune up on my car also great deal on the price

Travis Lee West

Great people got me approved on a $20,000 vehicle. When I thought my credit wasn't good enough to get a $5,000 loan

Sheila Jones

Was with my sister getting her oil change...she said it is a great place...

brad baughman

I dealership just to ask some number questions about a future purchase next year. Anna came out just as politely and respectful as could be. Never pushed me or got my hopes up. Very helpful. Very personable and professional and still following up with me to make sure everything is taken care of. I would highly recommend her to anyone

Solita Copeland

This dealer was a great place to visit. The customer service was great. Thank you Dustin McConnel for helping my mothet

Ramona Hutchinson

They were such a great help.

Sherri Lewis

Service staff friendly but service stinks. Had to take jeep back 3 times . Lights are still on and they can’t seem to fix. Radio hasn’t worked since they fixed recal problems on air bags never had issues before .

Sherry Krcatovich

Great kids room offered to keep the little busy while getting your car serviced!

Darrell Crocker

Great personal, service was great and fast

Ashley Frost

Brought my Kia in for an oil change at 4:30; which the website states they are open until 6:00pm. The guy was very rude about me coming in "late" for an oil change. Said the techs leave at 5pm and he stays until 6pm. I had to call a manager, and even after him working me in he was rude. He forgot my keys, as I am walking up he is speaking with another employee about this "issue". If your techs leave at 5pm, then have that listed on your website! Even though my car is being taken care of as I write this review, I will go back to Augusta or elsewhere for my car needs!

Brycen Fleming

My experience at Quality was very good, I dealt with Chasity and she was very professional at the same time she was very nice and helpful. I enjoyed my visit here and will be back and will ask for Chasity.

Keith Smith

Friendly, prompt service by genuinely nice people. Zero false expectations given and lived up to their time/cost estimates.

Jovan Mitchell Upstate football&Cheer

Just when we thought our credit wasn't good enough, we were able to get a 2015 Jeep Laredo. S/o to my girl Chaz Tran. She made sure my family and I left with a new reliable car that we could be happy with. You the MVP Chaz. Thanks again

Bobby Mcgowan

My wife needed brakes done and it took three appointments before they finally agreed that she needed brakes and rotors turned badly. SMH..

Ashley Johnson

Chaz is fantastic!!! Sold me my last 2 cars and I could not be more satisfied!!! If you’re looking to purchase a new car and want the best sales rep in town come here and ask for Chaz!!!!

Robert Lacy

Bought my new Jeep Cherokee there love will buy next one there.

V O

They didn't fill my car up with enough oil (one quart short). I called and explained what happened and they told me they don't offer the service to "top it off".However,it was their error. I will take my business elsewhere.

Elisa Horne

Great experience Chaz Tran is an excellent sales person this is the 2nd car I have purchased from Chrysler of Greenwood and I appreciate Joe and all they do to help their customers. Great team thanks Chaz next time I am ready to buy another car I will come and see you. Thanks Elisa Horne

David Walton

Great service. Try to always find a coupon. Many times you can find them on their site.

Sandra Brown

So

Ralph Yingling

Took my truck in for my 30,000 mile service and recall notice. It took a couple mo e of hours so my wife took me and brought me home. When it was ready, they came to my house picked me up, then I paid & was on my way home in no time.

Dana Burden

I’ve been looking for a car for my son for months now. I went to Quality Chrysler and not only found the perfect car but I also met the most amazing salesperson I’ve ever dealt with. Chaz Tran is amazing! She went above and beyond her job description to make sure that I left with the car I wanted. I can guarantee the next car I buy, which I like to do often, will be from nobody but her!! She worked tirelessly to make sure I got something I liked and could afford. No pressure, just great at what she does!!

Addie 44771

Jason Perrone was an absolute pleasure to deal with . . . Highly recommend him as a salesman!!! Most pleasurable dealer experience!!!

Alana Holland

Best car buying experience I've ever had. Chasity Tran far exceeded my expectations. I needed a good car fast, and she got me exactly what I needed. She even delivered it to my house, and I live pretty far away. I would definitely recommend her and this dealership to anyone looking for a vehicle.

Deron Gray

This dealership sucks Stay Far Away from them all they do is lie and dont take there job serious plus they got some of the wrong people who act like they know everything and don't know anything in the service department I've heard many people complain about this dealership now I saw it with my own eyes and I am proud to say I have taken my elsewhere and I would not recommend them to anybody

Donna Gore

they replaced my air conditioner, under the dash of the car since then my car has not worked right at all. the dome lights only come off and on when it's either extremely cold or extremely hot outside windshield wipers only work when they want to sometimes my horn won't work and also now my windows won't roll back up I'll never use them again think I'll go to Summerville to buy my new car.

Patricia Gesklin

I met with Chaz and she was the BEST sales person I’ve ever dealt with. She’s very personable and not your “typical pushy sales person “. She was very knowledgeable about the Nissan I bought and worked with me and the budget I had. Chaz and the finance lady were amazing at working with me on getting the car I really liked! They even stayed late so I can come see some cars, not knowing if I’d purchase one or not. This place was worth my drive to buy a car! The place was super clean and I left for a long drive home happy knowing what all the functions in the car did and how to use them. If you’re in the market for a new used car I recommend you to visit their location and speak to Chaz.

Chris Weeks

Went to look at a new car and was the best experience i had in greenwood thanks jason u are the best so far

TN S

Our family recently had to have a vehicle towed to this dealership. Although they were closed at the time that the vehicle arrived the service over the phone afterwards was good.

Susan Botts

I am writing this review for my mother who recently purchased a new car from Jim Petty, sales associate at Quality Chrysler. She said," Mr. Petty was extremely helpful in the process of purchasing her new car". My mother said she was very satisfied with the financing and business end of the experience, also. Mr. Petty was very considerate of my mothers needs, when it came to choosing her new Kia Sportage. Thank you, Jim Petty, for being such a great salesman. Sara Major

milton grant

Great people to do business with

Erik Benjamin

Thanks Jacob. I'll be back to see you

Will Bouknight

See chaz she will get you in the perfect car for you at a reasonable deal!!

Olivia Quarles

I can’t say enough great things about Quality Chrysler! I just bought my second vehicle from them and couldn’t be happier! Thank you Chaz for being awesome and answering all of my questions and helping me get my dream car!! If you’re choosing Quality just make sure you ask for Chaz!!!!

Jennie Pugh

The staff was very nice and pleasant to work with. I felt like I was helped every way possible to get the vehicle I wanted. Would recommend Quality Chrysler of Greenwood to everyone!!! Kadine Reid was very helpful and loved how she handled my purchase.

Randy Tessier

Can't say enough,Leroy has been my sales man too go to for 20 yrs,and service is the same

Lane Boone

Wait time is about 2.5 hours and the diagnostic is going to run you $95 regardless if any work is done but the staff members are pleasant.

Ron Gadagno

Great parts and service departments!

frankie shull

Service is great Jamie is always nice and helpful the service manager is the worst I’ve ever seen I’ve been to hundreds of service departments and he is by far the worst I’ve witnessed he needs to find another line of work

Jeff Wood

Mm?

joelsethf .

Work with you

Harold Hunter

I would not have them to work on my wheelbarrow. Oil and grease on everything and service manager is not concerned. This is the second time and Jameson Clark the service manager just wanted to b/s.4 car's in last 5 years this is how I get treated.

Bones1008 .

Do not go here!!!! Took my truck up there because got something in the mail stating would get 17k-20k for trade in for a new car. The guy we spoke to was polite, however they came back offering 9k trade in which was to put it politely a slap in the face. After telling him I wouldn't be buying anything (and not due to not having the money, but rather the low ball trade in offer as well as jacked up used truck prices) we left. As soon as I got in my truck we heard a noise. After going down the road a bit and listening, which it was not hard at all to hear as could hear it with the windows up very clearly, we figured out it was my brakes scraping. My truck was NOT making this noise prior to showing up there. I called to speak with the guy we had talked to up there and he stated that they only take vehicles around the block and don't dog it. After telling him I know he had to have done something he said he would go talk to the guy again. Whenever he first told us the trade in offer he stated the guy said it was so low b/c there was something wrong with the transmission which had just been recently replaced by the way so wasn't an issue, and would need new tires. That was all that was said about what he found wrong with the truck. He also stated before he finally gave us the offer that the guy hadn't been able to drive it to give a good offer, which was also a lie. After he called back he stated that the guy said the brakes were making that noise as soon as he got in it and took it to Skip's automotive to get it checked (which btw in case you didn't notice was not stated before) because he thought it was the transmission. He said he had Skip drive it and Skip said the brakes were acting up. So I brought up the fact that he stated something was wrong with the transmission NOT the brakes when he told us the offer, the brakes hadn't been mentioned at all. He then was like well I was just telling you what was told to me. So I had my buddy call Skip's as it all sounded VERY fishy. He spoke with Skip who told us that the truck was taken there but for something completely different. He said that he drove it and it wasn't making a noise then, and told the guy that the brake calipers might be a little warped. So I then told the guy from Quality that and he said he would talk to the guy and call back. Never got a call back. Went up there to maybe give them business, not because I needed a new car because to be honest I love my truck only to leave with my truck's brakes making noises that it wasn't doing before hand. Then on top of that to be lied to because that guy knew he did something to it, from the story he told and all the going in circles that much is clear. I feel bad for the actual salesman I spoke to because honestly he couldn't have been nicer, but the company has some poor choice in employees for something like this to happen. I highly recommend that EVERYONE stay away from this place.

Gregory Wade

Shop is a scam

GMC GMC

do not waste your time going to look for prizes here the only thing that they will give you is going to be a lottery scratch

Daniel Karner

was told there was a recall on my truck by U Connect since 2013 and never was told about it also wanted to bring it in for the recall and said they didn't have any technicians until the following week to do so from looking at all the other comments this dealership is ridiculous

Haley VanDyke

I bought a Dodge Charger from Quality Chrysler and I absolutely love it! My salesmans name was Jim Petty, he went above and beyond and I would recommend Jim to anyone. He even text me and called me to make sure I was happy with the car. He sent me a card and a photo to thank me for my business. I would definitely purchase another car from Quality Chrysler and Jim Petty in the future. He's the best salesman I've ever dealt with by far!

Renee Cahoon

They done nothing they said they would. Rip off place for sure

Marcy Gadagno

Great service and staff

R. Shane Smith

Have bought several vehicles over the years and had awesome service from the sales, parts, and service dept. I loved these guys so much that now I work here.

Lamar Reese

Great people

John Brinson

Nothing spectacular but its a car dealership.

Diane Campbell

Greatest salesman Blake others are wonderful also

K-LOW582 4

Messed up my whole car

Robby Crosby

Worse service I ever received! Bought a brand new car and had a issue and they wouldnt even look at it!!!! Stay away!

Josh Bentley

Great cars, great salesman

Audie Jordan

We regret buying a 2009 Charger R/T from Quality, recommending them to friends, & will never buy another vehicle from them. We loved the Charger until we took it in for a recall repair. The car only has 40,000 miles on. This started Oct. 5th 2016. Car has not been on road 5 days since. They ruined the engine when they made repair, kept it for over 2 weeks for original repair, have had it again for over two weeks & admitted they did nothing to fix it.

Kathryn Bulus

I have had a great experience here recently. They went above and beyond my expectations of excellent customer service! I highly recommend Quality of Greenwood. For those that have had a not so good experience in the past, a new manager has been there for several months and you can clearly tell!!! The office staff even seems happier which trickles down to the customer. Kudos to the hard work being put in to restore the reputation and name of this business. I can definitely tell and the progress is evident!

Jerry Catoe

The service was great

Mary Ann Nickles

My name is, Mary Ann, back in march of 2015 I had the pleasure of doing business with, Mr Jim Petty, as I was looking for a good- reliable, first ca,r for my 16 year old. I was very hesitant about going to a car lot because I've always heard its a haggle dealing with car salesman. Well after my experience that day, my assumptions and how I "profiled" car salesman was changed for ever. Jim Petty was a breath of fresh air... he was knowledgeable, understanding of my budget and REAL. That's what we all want is someone that is gonna shoot us straight when making a huge purchase such as this! He and Laci made the buying process so easy mainly because I didn't feel pressured or pushed! The buying experience was great! To top it all off, 6 months later my 16 year old had an accident(no fault of hers) and her car was totaled! I simply called Jim Petty and explained that we really loved that car and if possible would like to purchase another just like it! Well our wish was granted! Within days, we had the exact same car, even a year newer, and thanks to Jim and Laci's team work my payments were the same and everyone was happy! Also, after my experience, I would recommend everyone getting GAP insurance! I'm so thankful I took Laci's advice and bought GAP as I would have had to come up with ALOT of money if I hadn't so I will forever be grateful to lacy for advising me to purchase GAP! All-in all they treated me like family and I will never buy an automobile from anyone else!

Larry Ream

Anna was our sales consultant and we enjoyed working with her on the purchase of our new Chrysler Pacifica. She was knowledgeable and personable to work with, providing us with a good buying experience.

miranda bodie

if you need a car you definitely need to go here. if you do ask for CHAZ! shes amazing at what she does. i had the best experience ever. when its time to purchase a new car i will definitely be going there and seeing her

Kendra Hicks

***UPDATE - After only 7 months of owning my T&C I was in an accident that led me on the way to having to find a new car again! The FIRST place I contacted when I rcvd the news was Quality!! They turned around what was a nightmare and yet again found us a van that we love! Casey and the whole team at Quality have always looked out for us, and made sure we were happy first!! I am so thankful this experience was as smooth (and quick) as it was!! I have and will continue to recommended them to anyone looking for a vehicle. And I will continue to be their customer again when the time is right! I purchased a Chrysler Town & Country from Quality and love it. We worked with Casey, and he was wonderful! The van is in GREAT condition and we really feel that Casey and the team at Quality got us a good deal / good rates. Casey also followed up with us after the purchase to see what we thought of the van after having it a few days. I would definitely recommend Quality Chrysler, and especially Casey. You will be in good hands!

Michael Brown

A great dealer. I have always got a good deal on a truck here.

Green Newar

"the prizes" that they send by mail, saying that you have won a grill, 10 thousand dollars or 1500 in gift card are a lie, they are just going to waste your time. the only thing they want is to sell you a car.

John Scroggs

Prices marked too high

Jeff Price

Informative,tried hard to help parts department put forth a very good effort.

Chris Privette

Had a great experience with the sales staff. They made it quick and easy with no stress involved. Chasity "Chaz" Tran is one of the most amazing and friendly person I have every had the pleasure to deal with. I will not think twice about buying a new vehicle from quality

Kareem Bedenbaugh

I have been going here to get my car Serviced for years, the Service Manager, I think his name is James or Jamie is really helpful and knowledgeable but he has no help. He seems to be rushed trying to make sure everyone is taken care of. The people I have an issue with are behind that window, they treat you as if your incompetent or i will just use a word they understand stupid. I’m sure the one who waited on me barely made it through high school (long hair white lady with glasses-talks too much) she tried to speak to me like I’m a child or uneducated about a simple Coupon, Some people need customer service etiquette and she would need to sit at the front with her mouth closed and ear open. I asked her about the young girl that was working there around Christmas 2017/beginning of 2018 (black girl with glasses and didn’t mind waiting on you) she told me she was no longer there but she said it with such pride and racism. They need to keep a little color in that office to liven the place up, sometimes it can even the place out, wish I knew her name because I would help her get a petition together for discrimination. Don’t buy from Quality Chrysler (Racist) Quality Kia (Unprofessional) or Quality Nisan (Don’t want to help you) their a rip off and they talk about you while you’re there!! The best thing I can say if you do purchase from there talk to Wayne Calvert he is the best thing walking those floors (hope he still works there) that’s a good ol boy.

Mike Ginn

Bought my truck from there

Walter Kuhn

I've had good repair work from the service department

Kristie Hitt

I had great service from the time I pulled up until leaving. Chaz didn't push me into buying anything I didn't want nor need. She asked me what I was looking for and informed me of my options. I have to say she is good at her job and now someone I call a friend.

Kim Hardee

Visited the service dept, everyone was super friendly and helpful.

Lola Chadwick

The people there were very disrespectful to me and called me retarded and no one there would fix a problem that was under my warranty...i wouldn't recommend this place to anyone...

Robin Mcclellan

We were shown such great service & care by Chasity "Chaz". and everyone else who came in. I will always ask for Chaz. She took the time to explain everything to me and she helped me learn features on the vehicle right then rather than leaving me to figure it out on my own. I got the exact vehicle I wanted and I am extremely happy. This is the second vehicle I purchased there. Highly recommended. Ty again for everything Chaz!!!

Amanda Medlin

Amazing help from Chaz. She was absolutely amazing. Definitely will be going back.

Daniel Hutto

Hands down the best experience I've had with getting my car repaired. There were a good bit of customers when i came in for my appointment at noon, but Michael Pepper was able to help everybody in a professional and kind manner. It was a pleasure to do business here because of how efficient and kind everybody was.

Jonathan Shook

Unfriendly

Pamela Bensel

Great experience with Chaz, our Sales person during our purchase of a 2015 Dodge Durango. Chaz went above and beyond ensuring that our buying experience was a positive one. We highly recommend Quality Chrysler of Greenwood for your next vehicle purchase. Ask for Chaz and you won't be disappointed.

james gadagno

. Great job Jamie in service a real professional . Always goes the extra mile .. 100% excellent customer service. EVERYTIME ..A true asset to quality Chrysler for sure .