Reviews of McDaniels Acura (Car Concessionaire)

Chris skinner

My wife and I are expecting a little girl in August so we needed a bigger car for our expanding family. Miss Heddy Ramicone a true asset to your business. She wasn’t pushy she was an absolute pleasure to deal with. I really appreciate miss Heddy we will always use her for all of our future car buying experiences. It is very rare to have a effortless car buying experience but this is it.

Sig Aust

Great place to buy your Acura. Everybody was great and pleasant and so far, they continue to take care of me and any issues or concerns I have even after I purchased my vehicle. That's a real plus. Chris Groh and the rest of the staff , including the parts and service department are great. I look forward to experiencing many more years of their excellent customer service.

Richard Breibart

Had the best car related experience at McDaniels Acura. Needed a used car and stopped by to check things out. Assumed because of my credit history had no chance of buying a needed car. Was wrong. The salesman treated me with great professionalism and respect. Worked diligently for me and made deal happen. Have been purchasing cars for more then 45 years. Warren was the most competent salesperson I ever met. If you think you cant buy a car at fancy dealership wrong about this one. Recommend Warren for any automotive need

Amanda Ard

Awesome dealership, very friendly staff! I bought my MDX from another dealership but take it here for service and it has been a very pleasant experience. My family is about to buy an Acura TL and will also have the routine service and maintenance done at McDaniels as well!

Joseph Carter

I recently purchased a car from your dealership and Kevin Boulware helped me out a lot with this purchase. This is my very first purchase and everything went well. He gave me exceptionally well service and was very professional with everything. I would recommend Kevin to anyone who looks to buy a car. Kevin deserves a raise and possibly the next manager!

Lyndsey Gentry

Great place! Found a used Buick Regal online and went to check it out. I was immediately helped before I even got to the door by Charlie. He was great to work with and never felt pressured once to purchase the car. Great prices, great service!

Jasmine Martinez

Great experience! Very helpful! Everyone there wads very nice especially our sales rep William Miles.

M Peaks

I just bought a new MDX and I must say that the experience was one of the best I have ever had. Unlike the circus-like atmosphere that is so typical of today's showrooms, this experience was adult and professional. It was not hunted down, called or harassed. I was allowed to look at their cars and then went shopping at competitors and was not pecked to death by sales calls. It was a civilized experience. Ask for Gus. He will treat you like royalty.

Taylor Locklear

Couldn't be happier with my experience. They did everything within reason to get the deal done. I will definitely be looking here when it comes time to trade again.

Freddie Mckennie

I went to McDaniels Acura and met Mrs Heddie. This lady was very professional and knowledgeable on all aspects of the tlx Acura. To be honest I had my mind made up to purchase another car somewhere else until I met her. I am so happy she put me in a tlx, it is with great pleasure that I rate her with 5 big stars. In my book that means 10. Thanks

Kristina Gainey

These guys are top notch, Chris Groh is the most fabulous salesman! No smoke being blown here like your traditional salesmen can be!

Hernan Adame

Nice staff Very friendly and willing to work with you.

Christy Morris

I recently bought a Toyota Tacoma from Tyler Thomas. He quickly and efficiently handled everything for me over the phone since I live in NC and all of the paperwork was just waiting for my signature when I arrived. I met the owner and a few of the staff while there and everyone was very nice. Highly recommend Tyler and this dealership!

David A. Young

Very excited when we bought an Acura MDX in May 2017. All was good until October and we made a trip to Atlanta. Five lanes of traffic and the vehicle all of a sudden completely shuts down. Luckily we were able to coast to the emergency lane. We had the vehicle towed to Ed Voyles Acura. At this point our vehicle had 10k miles on it. The service department at Ed Voyles treated us great. They took more ownership of this vehicle and it's issues during that weekend than McDaniels did the entire time. It was determined that we needed to replace a relay on the fuel pump. We drove the vehicle home but could tell something wasn't right. The transmission was not smooth anymore. Very jerky. Shortly afterwards, the vehicle would shake during braking. The gas cap door was not flush with the vehicle. Long story short, from October to February our vehicle was at McDaniels service for a total of 4 full weeks. During that time, the break pads and rotors were replaced because they were warped. The gas cap door was modified and then ultimately replaced. We were told this was a common issue. The entire fuel pump was then replaced. After one of the service trips, we noticed a line down the middle of one of our back windows. When we asked about it, we were told the window had come off the track and it was creased. They then replaced the damaged window also. We were referred to an Acura rep because the dealership could not do anymore to please us. The Acura rep gave us the runaround from December through February. While we were playing phone tag, we received a letter stating that if we did not return their call, they were officially notifying us that they were closing our case. In the end, we took it to McDaniels one last time because the brakes were still messing up and now they were making a horrible rubbing noise. Our transmission was still very jerky even after a software update that had no impact. Finally, McDaniels stopped treating us like we were imagining the transmission issue and admitted that there was an issue. However, Acura was taking the position that it was minor in nature and the vehicle was driving as designed. I left the service department with the transmission still jerking and the brakes making a rubbing noise. The Acura rep told me they would close my case and send us a $200 gift card for all of our hassle. I immediately traded the vehicle in for a Tahoe which is what we had prior to the MDX. When traded, the vehicle was 9 months old and had 16k miles on it. I did not feel safe with my family riding in the vehicle, and I didn't feel as though anyone took ownership and would ever resolve the issues. Yes, McDaniel replaced many parts on our vehicle but we were left with unresolved issues. The Acura rep did nothing but play games and acted as though we were a nuisance. We even spoke to the sales manager at McDaniels about working something out on a new MDX. He stated that he would give us the blue book value for ours. In the end, we took a big loss on our vehicle due to the depreciation, but I have peace of mind now that my family and I are riding in a safe vehicle that is truly driving as designed. I would not recommend McDaniels or Acura to anyone. I understand they have vehicles that work very well, but I learned first hand how they handle things when they don't go as planned. There are many more issues that I can mention, but I tried I to stick with the higher level issues.

Jordan Rosado

I was so blessed. Mr. McDaniels is an awesome man with a big heart and I highly recommend this place to anyone. Was my credit awesome? No. Did I have a large down payment? No. Did any of that matter? No. I was blessed beyond measure and if he did it for me, he can do it for you! Thank you again!!! :)

Jacob Born

I purchased a new MDX from McDaniels Acura. Tyler Thomas was a great sales representative. He was very professional, knowledgeable, and responsive. I would highly recommend him to friends, family, and colleagues.

Kiara Daniels

I had Kevin help me. I purchased a 2023 Hyundai Sonata, and he told me every detail about the car. I test drove it and fell in love, it had everything I wanted in a vehicle. He explained all the paperwork thoroughly and did not make me feel pressured in any way, which is a good trait to have. I would definitely recommend Kevin!

Dorothy Baker

Chris Groh was very nice and pleasant. He greeted me with such great hospitality. He is definitely the man to see. Doug Sanders will get you in something, even with bad credit. Acura is great dealership.

Kimberly Hayes

McDaniels Acura is the best experience I ever had with purchasing a vehicle. The staff was great and very knowledgeable. Otis Morris and Woody Myers are a unstoppable force that gets the job done! Thank you McDaniels Acura for a lifetime relationship.

Lisa M

Brought in my Honda to the service department and Mia helped me throughout this process. Right from the start she greeted me as I pulled into the service lane and even though I didn't have an appointment, she took my car back right away. I could tell she was very busy, but she always had a smile on her face and took the time to explain what needed to be done and how much it would cost. Thanks Mia for such a wonderful service experience.

Latoya Taylor

The best experience I’ve had at a car dealership by far. The customer service we experienced was out of this world! Chris greeted my husband, myself and my daughter and introduced us to Willie Caughman. Willie made sure we were well taken care of and not once made us feel pressured. We came into the dealership looking for a used spare car and ended up getting a reliable low mileage vehicle for an amazing price. Willie, thank you for working with us to make sure we got a great deal! PS. Happy Birthday! We will definitely be back and refer family and friends.

Tarnya Whitmire

Heddy was very knowledgeable and made the experience of purchasing a car very pleasant.

aRRtist Creations

I came here thinking that I couldn't possibly get a new vehicle, but Kevin not only grave great service but helped me to drive away in a nice new vehicle. Great service over all.

Wanza Catoe

Everyone here is great! I love this location and I also love my new Acura! I rate a 10 and above!

Barbara Breeland

I dealt directly with Otis. He is the best this is my 2nd car. I purchase through Otis he's Amazing very patient, knowledgeable and professional will get the job done. I highly recommend Otis I promise you won't be disappointed

mark curl

Great place to buy a car.

M Graves

Great place to buy a car, and also a great place to work! As a former employee - I will say the sales people and service team does care about the customers. The McDaniel's family really does care and go above and beyond. For customers, and as well as their employees.

Kayla Roberts

Heddy Ramicone WAS THEEEE BESTTT!! If I ever need another car (especially an ACURA) I’m coming to her!!!!! She was the sweetest! If you need a car and want the best service request MS. HEDDY! She will get you exactly what you want while giving you the best service!! ❤️❤️❤️❤️

JR

Negotiated the price of the vehicle in advance, put down a deposit on my credit card for $2500, brought a cashiers check for the difference to pay for the vehicle in full. Scheduled the pick up time a week in advance & was promised an easy & quick transaction. Showed up to pick up the vehicle and it was missing a wheel that was damaged & had to be repaired. We waited 3 hours to sign our paperwork which could have easily been prepared in advance, but they made us wait to try & sell us a warranty. We left without the vehicle & it had to be delivered 3 days later. Worse purchase experience I’ve had, use another dealership if you value your time.

Stephanie Kelly

Very professional atmosphere,our salesman Mr.Gus is the best we went to many car dealerships in Columbia and our search was finally over when we entered Mcdaniels Dealership.My daughter received her first car I couldn't thank you guys enough for all of your help I will recommend everyone who is in need of a car with superior service. Thank You

Calvin White Weeping mary choir

Great service

Anmar Alrufaye

I went there last week to fix the alarm system for my 1999 Acura TL3.2 that start going off randomly , after charging me $135 for diagnostic check only!!!! They told me I need to Replace the entire door lock system that will cost me more than $500 without guarantee that will fix the issue and they wrote in their quote that the customer should note that due to the high mileage and / or the car age the vehicle systems will start going to fail !!!!!! Just like they put me in the corner and leave me in two options only either dumping my car or paying them the +$500 and keep praying all the night hoping that will fixing the alarm system…… making long story short Honda dealership fix the alarm system for $148.32 ( they waive the diagnostic check cost ) and they were very clear and sure the actuator at door striker is worn and need to be replaced and the alarm system working properly ……… it was a big lesson for me cost me $135 and from know and on I can tell the difference between the professionals and Who are not.

Amanda Harris

I’ve been coming here for years and the service is always excellent - on my 3rd Acura! Fantastic service from Kevin Boulware and Christopher Groh!

Brian Miles

They have a very nice showroom.

Sophia Vickers

McDaniel Acura provided us with an awesome car-buying experience! Nathaniel was knowledge, polite and worked with us to get the right car for our budget! We were able to take advantage of trade-in allowance as well as military discount. They exceeded our expectations and we were more than pleased with our used car purchase.

Scarlett Williams

Words can not express how much the staff at this dealership mean to my husband and I after our experience with McDaniels Acura. I came in to the dealership today, total full of anxiety and completely expecting to walk away without any helpful feedback, without a decent offer for my trade, basically expecting nothing other than a "I'm sorry ma'am but there just isn't anything that we can do to help you". However, that was totally NOT my experience today. I had a trade that I knew was going to be upside down, I knew that I needed to get out of my coupe because we have a new edition on the way, and I knew exactly what I could afford. To say that we walked away with a car and new friends is an understatement. I really felt like I was a part of the McDaniels family by the time we left. Mrs. Heddy went above and beyond the call of duty to help us get where we needed to be. She was warm, inviting, personable and completely understanding! A complete joy to do business with! Unlike salespersons at other dealerships, she listened, heard and offered helpful options and advice! She prides herself in being a matchmaker and match-make she did! I no longer see her as a salesperson, I now see her as family and I cant wait to for her to meet our little one this summer! We had the pleasure of meeting with several people in the building: managers, higher ups, sales persons, etc. No one had a bad attitude and all were upbeat and welcoming! We also met with Tyler in the finance department and I cant say enough nice things about him either! I will be recommending McDaniels to anyone and everyone! Mr. McDaniel has an amazing staff and he adores them all and it really shows! Keep up the good work McDaniels! THANK YOU FOR EVERYTHING!

John F. Budry

I love my new car! The professional service I received from a Chris Groh is head and shoulders above others! He was attentive, detailed and thorough throughout the entire process. I would recommend anyone in the market for a new car to call a Chris!

Sandi Batten

Beautiful dealership, everyone was great, got a great deal on my MDX! Ask for Cathy Duncan, she was awesome!

Susan Smith

I have a Acure but they are hard to work with.

Melissa Welker

Ask to see Willie. You won’t find a better person to walk you through buying your new car!

Geoff Penland

Enjoyed the experience of buying a car from Chris Groh at McDaniel Acura. I recommend you check them out if you are in the market for a new or used car.

John Anderson

Chris Groh and the entire team were nothing less than professional during the entire purchase process. In fact, this was the best experience of any dealership I've had in the area. Highest recommendation!

Chris Parillo

My experience at McDaniels Acura was excellent. Cathy took great care of me throughout the buying process and was very professional and knowledgeable. The finance team also went out of their way to put my needs first.

Megan Herndon

I had a wonderful experience at McDaniels Acura and would definitely recommend that you request Clifton Washington as your sales representative. He was knowledgeable and friendly; he listened to my wishlist and suggested a vehicle that ended up being the perfect fit for me! The rest of the McDaniels team also helped to make my purchase experience easy and positive.

David Henderson

Bill, Gus and the rest were wonderful in helping me find the right car for me. Thanks, Bill!

Mike LeFever

Kevin Boulware and all the others were very knowledgeable and attentive. They were professional and very easy to work with.

Audrey Tucker

Great experience! Everyone was very nice and helpful!

Bobby Shifflett

Heddy Ramincone was great to work with on getting my wife her 2020 rdx.

Tiffany McLean

I'm a first time car buyer and I will seriously never return. I understand that it's their jobs to sell cars, but in no way should anyone be rude to you. I clearly stated multiple times that I wanted to think about whether or not I wanted to buy the car. But I think he was a manager (don't really remember his name) started to get really pushy and rude. If someone says multiple times that they want to think things over before they make a decision, let them do that. I don't want something pushed on me, that is not how you sell someone a car.

Jacinda Heo

My experience at McDaniels Acura was an exceptional one thanks to Kevin Boulware. He is an astounding sales man who was knowledgeable of the vehicle I was interested in. He made me feel very welcomed compared to the other dealerships I have been to that day, what really made me want to work with him was his service. Kevin was personal and made this experience smooth and memorable. You hear about being "stuck" at a dealership for several hours, but that wasn't the case for me. Kevin wanted my business, but most importantly he wanted the best vehicle with the best option for me. After all the paper work Kevin welcomed me as a part of the Acura Family, I couldn't be happier to be a part of the McDaniels Acura family.

Dominique Haywood

Great customer service!

Nicole Cannon

I’ve recently purchased an Acura TLX from Acura of Columbia. My sales lady Ms. Heddy was absolutely incredible. She made me feel welcomed and was very knowledgeable about the cars. She listened to what I wanted and went above and beyond to ensure that I got into the vehicle that I desired. I can honestly say that everyone I encountered here were very professional and accommodating. I was previously a proud owner of an Honda Accord and was looking to upgrade to a newer one but due to an horrible experience at Honda of Columbia I decided to look elsewhere. I’m so thankful that I did because I would’ve never met Heddy. She is truly a blessing and a wonderful person. Please go see her if you’re interested in buying a quality vehicle while getting exceptional customer service.

Cheryl Reeder

Cathy Duncan did an awesome job assisting us with our new car purchase! I would highly recommend her to everyone looking for a great salesperson with a lot of patience and no high pressure tactics! This was a very enjoyable experience.

B Leshawn Major

I've been coming to this location for several months to have my car serviced but JD created an experience I've never had before and for that I am highly thankful! I'm a single mom with 2children and waiting to have your car serviced can be a headache. JD brought my children coloring books/a doodle pro, and snacks! He checked in on us while we waited, he was more than pleasantly friendly, and showed me features with my car that the salesman or manual doesn't even mention. Thank you so much for an awesome Memorial Day experience JD!!!! Your act of kindness left a lasting impression. Now I will only schedule when you are working!!! WE LOVE JD!!!!!

Sophia Wilson

I just purchased a vehicle from McDaniel’s Acura and I can only say great things. This was my best car buying experience. My salesman, William Miles, was very professional, honest, and patient with me. He looked out for my family like it was his own. Thank you so much.

Lou Ann Cole

Wonderful experience. See Haddy, she is the best!

Yatis Hampton

McDaniels Acura and Olivia and Gus and staff are the best!!!

Rahina Mahtab

Mr. Kevin, answered all our concerns, was courteous and very helpful.

Angela Stone

Tyler Thomas, was a great salesman!! He was very informative and ready to help in anyway possible.

Louis Epps

We worked with Cathy Duncan on our Acura RDX purchase. She was very professional and ensured we were satisfied with all aspects of the transaction! Great Job Cathy!

Heyward Gadsden

I just love April G. She is the best!

Michelle & Lee Foster

Willie Caughman was fantastic to work with. Go see him to buy your next vehicle!

Alanna Ritchie

From start to finish, my experience purchasing a car at McDaniels Acura was straightforward and pleasant. Never any pressure; everyone there was generous with their time and their patience! My sales person, Gus Hermanson, was especially easy to work with and helped me make the right decision for me ... a true professional! I'm happy to recommend McDaniels Acura for all your Acura needs!

TiUnna Langley

Kevin & Doug provided excellent customer service. They worked together as a team to ensure I received the best package deal possible. I highly recommend these two gentlemen. I'm so grateful for the both of them & experience. Great job guys!

Whitney Young

McDaniel’s Acura BEST dealership in Columbia. They have wonderful customer service and met all my needs, also answered all my questions and put my concerns to rest. If you ever want an Acura go talk to William and he will get you right along with Jerry. HAPPY CUSTOMER!

Ben McMurray

They are great! Very courteous and professional!

Thomas Stetson

The owner, Bill McDaniels, is a great guy and always delivers great customer service with his highly trained team. I have recommended this dealership to a lot of my friends and they are all blown away with the experience of buying a car here. I have bought two cars here and plan to continue to buys cars here in the future!

Amy Altman-Shaw

This was by far the best car-buying experience I have ever had. I want to thank sales consultant Heddy Ramicone for being kind, patient, attentive to detail, and helping my husband and I to find what we were looking for. She is very knowledgeable, and everything she does is all about the customer. My husband and I didnt feel like we were being rushed into anything while buying this car. Anyone who gets Heddy to assist them has found a jewel of a salesperson

Tanya Hatton

Took my car in today for a simple oil change at 8:00AM. I did request to have it completed at 11AM, although it was not guarantee complete via the website at that time. I figured an oil change would not take all day to complete. I have called 5 times to get an update on when it will be completed since I have a timeline and am headed out of town. Every time I am sent to voicemail or told the associate is busy. An OIL CHANGE does not take 7 hours to complete. I will no longer service my car here but instead go back to HONDA down the street and get quicker and timely service. Wish I could give a ZERO start rating.

Jackie Bryant

Cathy Adams-Duncan is the best

Stan Barfield

We just purchased an Acura MDX Hybrid from Bill Eaker. He and Jesse were very professional and we really liked how the entire process went without any stress and it was a joy to purchase a second car from Bill within the past four months. My wife purchased a 2017 TLX. We liked his salesmanship and product knowledge on the first purchase which is why we came back to him the 2nd time. We will absolutely come back to Bill and see him again and recommend him to our family and friends. McDaniels Acura is very clean and a well run dealership.

Ryan Trm

Kevin Boulware and William Miles did a great job of getting me into a vehicle. The customer service was amazing! I highly recommend Mc Daniels to anyone looking for a new or used vehicle.

otis taylor

Very professional, pleasure working with Chris Groh who explained all the features. Sales Manager Jessie Reeves did what it took to make us happy.

Tony Evans

Brittnei was awesome. She went the extra mile, knowable, energetic. Brittnei wanted to sell a car. Then Eric The Bad Relations Manager showed up. I don't think Eric wanted sell a car. Eric said "I don't know any lenders that would finance this car". That's okay we got a lender. But Eric didn't want cash to hold the car till the bank opened. CASH. Who doesn't take cash? Plus Eric tried to jack the price $1K over the listed price on the window and the website. As I said, Eric does not want to sell cars. Brittnei could show Eric a thing about customer service.

Eyonnie A

My experience was great! They took really great care of me. Love my car!!

blakek

Great dealership

Nicole Overmyer

This is the second car in two years that we've purchased from Chris Groh and his team. It was another awesome experience. I would highly recommend them.

M Clark

Purchased MDX... Great experience. No pressure salesman. Smooth closing. Love the vehicle!

Sheila English

I have recently purchased my third car from McDaniels the customer service has been great. This last purchase thus far has been my most proudest and happiest. Hassan Belton really made the buying experience exceptional. His customer service was genuine. He gets an A+ for an experience well done. Thank You

Sarah Kate McMullin

Such a great experience! Clifton Washington made sure we were taken care of and explained everything along the way. Very impressed and highly recommend this dealership!

bushm009 .

I’ve been buying cars for over 25 years and Ms. Cathy Duncan from McDaniels Automotive in Columbia SC is the best salesperson by far. She’s a subject matter expert and knows her products in and out. She listens to the customer and responds appropriately. She has honesty, integrity and loyalty. Thanks Ms. Cathy for making our experience wonderful. She’s world class and one of a kind.

Kathy Hrivnak

I had the best experience at McDaniel's Acura. I leased 2 Acura RDX over the last 5-6 years. Everytime I came into the dealership for sales or service, my experience was top notch. I always felt like a queen when I came into the dealership. I have since then leased a 2018 Subaru Outback and I've received the same quality service.

Ophelious Johnson

Kevin Boulware provided master salesman service. He went far and beyond to ensure that I was pleased. Kevin, Jesse and Derek were awesome to work with!!!

James Peebles

WARNING WARNING WARNING MDX PROBLEMS. I HAVE HAD NINE DIFFERENT ELECTRICAL FAILURES IN TWENTY SEVEN WEEKS. THAT'S ONE FAILURE EVERY THREE WEEKS. GOOGLE " 2018 ACURA MDX PROBLEMS " and "2018 ACURA MDX ELECTRICAL PROBLEMS". TWO OWNERS HAVE REPORTED FIRE. HAVE BEEN IN CONTACT WITH ACURA CLIENT RELATIONS AND BEEN ASSIGNED A CASE NUMBER. REGIONAL CASE MANAGER CALLED LAST WEEK .AFTER WE TALKED WE HAD AN APPOINTMENT TO TALK AGAIN TODAY. GUESS WHO DIDN'T CALL. IMAGINE THAT. TRIED TO CONTACT OWNER OF THIS DEALERSHIP. FORGET ABOUT IT. I SENT A CERTIFIED LETTER TO HIM. HE HAS NOT ACKNOLEDGED ME. I THINK HIS STAFF INTERCEPTED THIS LETTER AND HAS NOT GIVEN THIS LETTER TO HIM. THAT'S CALLED " MAIL THEFT ,PUNISHABLE UP TO FIVE YEARS, IN A FEDERAL PRISON . I HOPE " MR. BILL" SEES THIS REVIEW, I DON'T THINK HE WILL BE HAPPY. EITHER THIS OWNER DOESN'T HAVE ENOUGH RESPECT OR COURTESY OR TO HIGH AND MIGHTY TO CONTACT A MERE CUSTOMER. IF AN EMPLOYEE HAS THIS LETTER, I SAY TO YOU THAT YOU ARE A "THIEF ".A THIEF IS A THIEF. IF YOU WILL STEAL A LETTER, WHAT WOULD YOU NOT STEAL? DO YOUR SELF AND FAVOR AND BUY A TOYOTA . UPDATE. UPDATE UPDATE. APRIL 25 TH 2019. THERE HAS BEEN (4) FOUR RECALLS SINCE LATE JUNE 2018. FIRST FOR HYDROGEN IN THE BRAKE LINE. SECOND FOR THE FUEL PUMP CAUSING THE VEHICLE TO STALL. THIRD RECALL IS FOR A POSSIBLE FAULTY tailgate LIGHT ABOVE THE REAR CARGO AREA. FOUTH IS FOR THE TIMING BELT TEETH MAY SEPARATE. GREAT JOB ACURA ON DESIGNING AND BUILDING THIS ROLLING FIRECRACKER. ...............RESPONSE TO OWNER: BULLCRAP

Gail Crissinger

Love my Acura RDX and love the amazing service McDaniels gives.

Angie Beck

I was in the market for a car for my college aged son. I previously looked at McDaniels Acura along with other dealerships in the area but decided to wait a few more months. However, when I was ready to buy I went back to McDaniels because the sales person that worked with me, Heddy Ramicone, was so helpful and kind. When I came back and brought my son, Heddy remembered me and was very welcoming! We purchased an Acura RDX and could not be more pleased with the vehicle, price, and painless sales approach. Heddy was very knowledgeable, low pressure, and seemed genuinely concerned with us purchasing the car that was best for our needs and wasn't just trying to make a sale. Compared to the other dealerships we dealt with during this process, I would highly recommend McDaniels Acura and that you ask for Heddy Ramicone. There's no pressure tactics, no "Let's make a deal" back and forth game, no hidden dealer fees when you go to sign the dotted line, and the young man in the finance department (Tyler Thomas) got us a lower interest rate than the pre-approved interest rate I got from my credit union. Thanks McDaniels Acura! - Angie Beck Sumerau

Lauren Leader

I drove from Charlotte to purchase a vehicle, the first one entirely on my own. This dealership was great to work with! Jesse, the sales manager, was awesome and paired me with salesman William Miles. William was very knowledgeable, personable and pleasant to work with. I didn't feel pressured, but instead had a comfortable, enjoyable experience and left with the exact car I wanted. This is the place to buy your Acura!

Shevon Lee-Cade

AMAZING!!! The entire staff was extremely courteous and professional! Special thanks to Chris Groh and Doug Sanders for the excellent service and extreme care!!!!

Jacob Lasovage

Service department is underwhelming. Sales department is not much better...only bought from them because they gave us a great price on trade in

Carolyn Myers

Tyler Thomas is a great salesman. He listens to your needs, suggests a vehicle to meet those needs and follows through professionally at the customer's pace to close the deal.

Chris Redmond

Friendly helpful staff. Easy to work with, stress free buying experience.

Michelle Smoak

Cathy Duncan is a great sales person and she has followed up on everything I’ve needed. Just picked up my new car yesterday. Great experience!

Angela Cooper

My experience at the dealership was excellent. Everyone was friendly and accommodating. Tyler Thomas was our sales person and he was very knowledgeable and so patient with me and my husband. He was professional yet personable as he assisted us. Tyler worked with us until we found an Acura RDX that I am most happy with. Thanks Tyler!

I Pearl

My experience at McDaniels Acura was nothing short of amazing! The sales manager, Jesse Reeves, was very helpful and located the exact car that I was interested in purchasing. Chris Groh was a phenomenal salesperson! He is incredibly passionate and extremely knowledgeable about the Acura brand. He is truly the reason I chose to make my purchase at this location. If you want to buy an Acura, he is the man to request. Everyone that I worked with during my experience was helpful, professional and provided excellent customer care. I am a satisfied customer! Ivey M.

Joel Lopez

This is a great place to purchase a vehicle. I’ve bought several vehicles in my lifetime and dealt with many different sales people...and as a salesperson myself I can recognize an ethical salesperson. My sales person was Heddy, which was very nice from the beginning, never pushy and only helpful. I asked the same question and asked to look at the vehicle several times and she never seemed annoyed, which I appreacite because it’s an expensive purchase and I needed to make sure it was the right one. I recommend Heddy because she was very knowledgeable about the different vehicles and even took the time to explain things I hadn’t thought about. I bought the RDX advance package and I love it!!!

Ruthie Ott

Geddy Ramicone was the best. From the first phone call we hit it off perfectly. I traded in my TLX for an RDX. McDaniels got the numbers right the first time and at the end of the day I drove off with my new SUV. I bought the TLX from McDaniels in 2014 and honestly can say they have upped their game in customer satisfaction. It was a totally different experience in a very good way.

Tiffany Rankin

My experience with Cliff Washington was excellent. He was so Knowledgeable and detailed in introducing the acura MDX to us. On the test drive he explained all the features he did demonstrations and answered all questions. Mr. Cliff was so respectful and kind which resulted in our purchasing of the MDX Acura. Further, I recommend my daughter to see him and she also purchased an Acura. Thanks, Valerie Rankin

Debra Friday

I didn't feel like any of the salespeople were hovering or pressuring me into purchasing a new vehicle. They allowed me to comparison shop and weigh the pros and cons of vehicles from other dealers in the area.

Steve Torchia

Best customer experience in SC.

Chris Blank

2019 Acura MDX Advanced; collaborated with Stephanie and she did an awesome job getting us in the right vehicle at the right price. She was a pleasure to work with and went out of her way to make everything work out for both parties. Jerry in finance made all the paperwork simple and efficient, he did a great job also. Mr. McDaniel's stopped by and shook our hand and several others came over and spoke with us. The entire staff was a pleasure to work with, we love the new MDX. Thank You McDaniels Acura team and especially Stephanie :) :) :) :) :)

Jeffrey Cearnel

Would like to commend the staff at McDaniels Acura of Columbia SC. for making the experience of auto buying for my wife and myself so smooth, inviting and assuring, also thankful for how they treated our dog (Kai) that we brought with us that everyone loved on greatly making her feel as though she was familiar family to them all, again thanks for that . Upon entering the facility we were addressed with help for finding Mr. Willie Caugham, we were taken to the service dept. where our vehicle was waiting after being cleaned ,detailed and filled with fuel. Mr. Caugham took us around the vehicle explaining different aspects of it in great knowledge assuring us that he would go into more detail later on. Due to the prior communication with Mr. Willie through text and phone calls that were promptly addressed all paperwork was in order just the process of signing documents. After finalizing the deal and leaving the dealership along the way home had to call Willie to get some help with some of the functions, without hesitation he talked us successfully through everything that was needed. After arriving home safe and sound we would like to again say thank you to the staff of McDaniels Acura of Columbia SC. especially Mr. Willie Caugham for making the experience such an awesome and rewarding one. And we would highly recommend them to all that are in process of purchasing a vehicle. Jeffrey & Deborah Cearnel (Kai) 2016 Acura Rdx

Jack Stroud

Best dealership for Acura in South Carolina

Richard Kitterman

Heddy Ramicone is the B E S T! She's knowledgeable, personable, and genuine. She just put into a new Acura TDX SH-AWD with Tech package. The whole process with her was pleasant and painless - if your in the market for a great car look at Acura - McDaniels Acura is a great dealership that will treat you as a valuable customer - and Heddy will go the extra mile without pressuring or pestering you to ensure you get the vehicle that suits your wants and needs - Thanks Heddy!

Kathryn Allen

McDaniels Acura and Christopher Groh were awesome to deal with when purchasing our used Tahoe. They were friendly, professional, and knowledgeable about a non-Acura vehicle. Now, I am able to take advantage of their McDaniels for Life service Program and am equally impressed! I would Highly recommend McDaniels Auto Group to anyone looking for a new or used vehicle....come see Chris and the 'gang'!

vetoya smith

I can’t say enough about the staff. Miles, Otis and Tyler made my experience quick and painless. They were friendly, explained everything to me (even the questions I asked multiple times) before, during and after the sale. I highly recommend them!

Patrick Baxley

I was very pleased with my experience at McDaniels. I bought a used Subaru, got it for well under Blue Book, and it was in fantastic condition. So far, it has been my favorite car I've ever owned. I was very pleased at their large selection of cars that were in my budget. I felt comfortable during the whole process. Great team!

Tom DiFiglio

This is a wonderful dealership. They have a sharply designed, modern facility deserving of a luxury car brand. The service center is immaculate! I found my salesman, Clinton Kratz, to be the most polite, professional, and personable car salesman I have ever dealt with. Acura has some great new products and this dealership and Clinton Kratz made my experience very pleasant and enjoyable.

Gareth Lawson

At first I was a bit put off by the fact that the woman I had an appointment scheduled with never even came down to meet me. However, Mr. Bill Eaker more than made up for it. He was extremely friendly, honest (not the noted characteristic for a typical car salesman), made sure I was very comfortable, and really seemed to be in my corner. He helped to make the daunting experience of purchasing a car, something I had not done in more than a decade, a very easy transition. PLUS, I was extremely happy with my car, and the work that was put into preparing it for me. I would recommend them as a dealership, and again, Bill in particular.

Collin Marshall

My recall appointment went very well. Two thumbs up

Tiara Williams

This was my third car purchase and this was the best car buying experience by far. The entire staff was very helpful and my salesman Clifton Washington was awesome! Would definitely purchase from them again.

Nadia Johnson

Heddy made my car buying experience the best I’ve had in a long time.

Allena Dunn

Every time I have to come in for service on my vehicle, all of the staff is attentive and amazing, not just the ones in the service area. They make your wait so pleasant and enjoyable! When I first bought my car here, almost a year ago, there were a few hiccups with paperwork but they went over and beyond to make everything right! I am definitely a raving fan and will be using this dealership for all of my automotive needs!!!!!

amber harwell

Travis was great very helpful and friendly

Justin Britt

The team at McDaniels Acura made my car buying experience simple and easy. They provided PHENOMENAL customer service throughout the entire process. My wife and I never felt pressured and everything was clearly explained. Their actions always matched their words which is very important to me. Our sales associate, Chris Groh, took the time to demo all the features of the vehicle and made sure everything was customized to our preferences before we left the dealership. We drove down from Charlotte, NC because their customer service was so much better than Hendrick Acura in Charlotte. They were actually able to beat the price as well. I HIGHLY recommend this dealership if you are in the market for a new Acura. If you're in the Charlotte area definitely check here before making a purchase with Hendrick Acura.

Frantishka McCrimmon

Cliff Washington was an excellent salesman! I encourage anyone looking for a car to contact Cliff! He is very patient, kind and professional. Contact him if you are in the market for a vehicle.

Haley Perez

Hands down the best dealership experience I have ever had. When it is time to purchase my next car, I will 110% be purchasing from McDaniels Auto Group. Awesome service, fair prices, and no pressure or gimmicks. This was my 1st car purchase and I spent a lot of time at other dealerships dealing with all the tricks and scams. Once I came to McDaniels, I found a car and purchased it within less than 24 hours. They went out of their way to make me feel comfortable and happy with my purchase. Bill McDaniels is a wonderful person who truly cares about his customers and goes the extra step to make his customers feel valued. Thanks for everything, Bill!

Stephanie Argoe

When shopping for a car my #1 selling point is great customer service. McDaniel's Acura is by far the best car buying experience I have ever had. From the moment I first walked in the door, through the informative test drive, through the financing their service was top notch. I had the pleasure to work with Chris Groh as my sales rep who knew the car inside and out. Once I figured out this car was the one I was shifted to Doug Sanders, in financing, who worked his magic to beat the rate I was quoted from my bank. I thought, this is great! However, their customer service did not end there. Chris followed me to deliver the car I drove back to it's proper location and then spent time to assist me in setting up all the systems to my specific needs. When buying a car make sure you stop by McDaniel's and see what they have to offer.. you will not be disappointed!

Cindy Boozer

Kevin Boulware was one of most knowledgeable car salesman we have dealt with. He was so helpful with husband and I who are senior citizens and not totally up today’s with technology. He was also willing to guide us with all aspects of our purchase of our new Acura.

Nick Piotrowski

Rich Grake in the service department was extremely responsive and helpful when i needed assistance with a reoccurring issue on my RDX. Great customer service!

Kristi Beers

I've had my car for a month now I can say I've got great insight for future buyers. I came in with my mind set on purchasing used, after discussing very carefully with my salesman, weighing pros and cons, we found a better fit for my lifestyle and has been just perfect! Ray Brown was patient, helpful and genuinely wanted what was best for me. The car buying process was very easy and all the staff was welcoming and helpful. I got more for my trade in than expected. I can say that after the fact right?! Feeling appreciated when making a big financial purchase is always great. From the front desk staff to meeting Ray then to finance and now service- the customer service is great all across the dealership. Scheduling my first service appt was very easy. Ray gave me a call to check on the vehicle prior to me coming in. Thanks McDaniels Acura and Ray Brown!

Gad Nziramakenga

Kevin was awesome..gave us the information we needed

A Pollard

Cathy Duncan is amazing! She did not try to up-sale me or hide any truths while selling me my car. She worked with my family and even helped me surprise my younger brother. If you are a woman looking to buy a car I highly recommend seeing her. She made sure I knew the history on the used car I was buying and even threw in a tank of gas. I was very pleased with the overall experience.

June Robinson

Love this car and can’t wait to drive it.

Scott Reeves

The folks at the dealership were absolutely awesome to work with. From Megan in sales to the Gsm Jesse who went above and beyond to put a deal together that worked for us. You totally have to see Megan and Jesse at McDaniels Acura!!!

Donna Young

Very helpful, polite. Answered all my questions.

Travis Jamar

Had great service from ms Cathy Duncan and Mr Jerry Sherell. Buy a car from these guys. They were friendly and took care of me until I drove off in one of their acura

Jerome Bryant

Cathy Duncan is the best salesperson in the Midlands. She’s very professional and makes your buying experience very pleasant. My wife and I have purchased our last three cars from her and we will continue recommend her to our friends. Much love Cathy. Stay close.

Erin Kilbaugh

Purchased my new RDX from McDaniels. William Miles was great to work with and provided a great price and experience learning all about the car. Highly recommend.

Paul Stevens

Always a good experience when I visit McDaniels Acura.

Jeongmi Moon

Recently purchased a certified TLX. Salesman was nice but not particularly knowledgeable. The Finance person was coarse and unprofessional. He was pushing a $3600 wrap around warranty. I said the price was too high and he began to slash it down. I jokingly said can you get it to $2000 he assured me it could not be done. He quoted a price below his previous "lowest" price and I asked how it could be below the lowest. He said he was new to the job and misread the screen- possible I suppose. Magically 4 seconds after all the paper work was signed Jesse, the very nice finance manager, came to offer the wrap around for $1990. The original agreement was that the car would be touched up free of charge. All one had to do was call 24 hrs before and a loaner would be offered while touch ups were done. All this was to be done through the salesman for some unknown reason. The salesman was notified and we were told all was taken care of. The next morning the loaner nor the paint service were known to be scheduled by anyone at the dealership. The salesman told us he did not know we would be at the dealership in the morning. So I think the loaner and paint service were indeed not scheduled.We went up that evening and dropped off the car for service after the dealership got all this scheduled. We were told 2 day later the car was done but was still in need of touch up. Chris Groh, a very nice manager, came out and offered to supply some touch up paint in a bottle. We now are expected to touch up this car that was promised to be touched up for us. Since the parts manager was gone the bottle will have to be ordered, if not in stock, or we will have to go to the dealer to get this bottle. We have now driven 160 miles in a pursuit of having our car paint touched up. The service has to be completed by us when all other dealers make sure cars are ready before customers even receive the car. All things considered I would think 2 out of 5 is how we rate this dealership- buyer beware.

Lorin Best

We had a wonderful experience at McDaniels Acura. Tiffany Tucker did a wonderful job and was very informative. One of the best sales person that we have dealt with before. Chris Goch also did a wonderful job showing us the features of our new vehicle. Would definitely recommend!

Reggie Drawdy

We had great service with John Bailey and Otis Morris. We were not pressured and this was the easiest deal we have ever had put together. John was really kind and he was always checking on us. We had a 2month old child with us and he made us feel comfortable inside the showroom. Otis got the deal I was looking for and helped me possibily be a repeat customer. We drove 4 hours from South Georgia to come buy a Acura that we were looking for. John and Otis really made the deal work and we would drive back just for the service. If you are in the market to buy a car check out McDaniels Acura ask for John or Otis and tell them Reggie sent yeah. Services with class.

Randy Coker

Just purchased a new Acura for Heddy, We had a good experience and would recommend her to anyone looking for a car.

Ang Conyers

Had a great experience buying my car with Tyler.

Dorothy Team

I have purchased 2 Acuras from McDaniels Acura and loved both cars! The staff is attentive and professional from start to finish and the experience of buying/leasing a car has been the best experience I have ever had from any dealership.

huie nygune

This is the best Acura store i've ever been too these guys know there stuff

Dan Cleary

Heddy Ramicone did a great job helping me find out what was best for me.

D Reed

Awesome experience! Gus, our salesman, has to be one of the most knowledgeable gentlemen in the McDaniel's group. Between him and Cody at the Porsche dealership you can't ask for any better!

Charles E. Webster Jr.

So Far ,So Good , check back. Sales peoples are Polite... con't , Nego was tough , not honoring BOOK VALUE on the car I considered. No Deal made. Shopping on line in ATL. SOLD !!!

Thomas Mann

Tyler Thomas was great to work with as a sales person and McDaniels pricing is great!

Kim Shields

Just leased my second Acura RDX and very impressed with the sales associates and the dealership. A special shout out to Christopher for making the process easy and enjoyable! Love the RDX... no issues with performance! Would recommend to friends and family.

j orobia

acura dealerships have scams on their supposed "100 months" warranty. we are here right now at mcdaniels acura and we are trying to get our car battery replaced because its starting to fail, it was installed 9/2014 and its now 11/2017 so its just 38months which is clearly way before or not even half of what they "claim" or falsely advertise on the stickers on the battery. and now the service advisor wouldnt replace our battery because he is saying that after 3yrs its not yet covered.. 3 years is just 36months.. what kind of stupid math is that!!! so they are saying that 36>100.. BRAVOO!!!!

Dwayne Creel

I would not recommend this dealership's service department to anyone. We took my wife's certified pre-owned MDX in for an oil change and to have 3 items repaired under warranty. They kept the car for 2 1/2 days and didn't do anything but change the oil. They made excuses for why they would not repair the warranty items. When I called in to the dealership to discuss it I was put on hold for 5 minutes before they transferred me to Chris Groh's voicemail. I left a detailed message and after not receiving a call back for over 2 hours I called back once again and was bounced around and eventually spoke with someone else. This is the most incompetent and unprofessional service department that I have ever been to and I will drive over an hour to the next closest Acura dealer before I would even consider taking our vehicle back to McDaniels. Save yourself the time and aggravation and give your money to a more deserving dealership. I give them one star because that is the lowest rating you can give. McDaniels Acura is the worst business that I have ever dealt with! Stay as far away from them as you can.

R Mccaster

I am not one who likes dealing with car sales people. I put off buying an auto for months just for that reason. However, Heddy Ramicone of McDaniels Automotive Group, put all my fears to rest. What a great person! She listened closely to the customer and did not try to "force" a sale." Though each sale is important to the dealership and Ms. Ramicone, giving me the customer the space to make my decision without pressure was also extremely important. There is no doubt that when I purchase my next Acura, Ms. Heddy Ramicone will be my sales person. Great car buying experience!

Jeff Gandy

I went to look at vehicles with the expectation of the typical high pressure environment that we have all come to expect from dealerships. I was pleasantly pleased when approached by John Bailey, a salesman, who was polite and had the expertise to answer all of my questions. He did not pressure me in any way. I bought from him. His follow up after the sale also should be an example to dealerships in customer service. I could not be happier with the vehicle I bought nor the service I received. I would gladly refer anyone looking at Acura to by from McDaniel's and if John is available you could not ask for a better salesman to work with to buy.

Jimmer K

Professional, fair, friendly staff. They gave me a good price and a fair trade allowance. The buying process was easy, and management team seemed to truly care about me. Thumbs up! Leroy is a great sales executive!

Judelka Jones

Cathy Duncan the best sale person ever.

carol kane

We have dealt with approximately over 10 dealerships through the years and can honestly say McDaniels was the best experience. Our salesperson, Chris, was knowledgeable and pleasant. After our purchase Chris sat in the car explaining all the advanced features and helping us set them up. He never gave us the impression that he was in a hurry or that we were asking too many questions. We also found all the other staff very pleasant and professional.

Lamont Johnson

The team was great with the purchase of my new vehicle, Chris Groh and the sales manager are awesome

hieu nguyen

Parts department is very nice. They can't refund once you open the bag the part came in. Otherwise great and friendly staff.

Ka'Ontis Byrd

Posted by Kayla Rivers. The dealership was awesome and Ms. Cathy Duncan was simply the best. She did all she could to make sure I was satisfied, I appreciate her to the highest and if you are in need of a vehicle, go to Acura and ask for Ms. Cathy ❤

Porsche Corvine

Horrible customer service!!!!! Just recently purchased my TSX from this robbery of a car dealership. I normally go to get my oil change here but was recently told that in order for me to get my air pressure light turned off that I would have to get some service package for 100 and something bucks. I said no I will just get my oil changed. So I got my oil changed and they left the oil change notification light on and the air pressure light on. When I called back to ask them to turn it off, they refused. No way I would ever ever return here again. I would honestly say....go somewhere else to purchase your Acura. These people are all about money not customer service. They don't want to have anything to do with you after they've got your money.

Mark Davis

A fantastic pre-owned selection as well as the most professional staff to purchase a new car in northeast Columbia!

Jasprin Smith

Hate that I moved from SC. The absolute best Acura dealership I've ever visited. I'm really critical of all others because they don't compare to McDaniel's! Thank you for catering to your customers and having a nice, comfortable, pleasant facility!

Darrell Peyton

Just became the owner of my 2nd MDX A Spec Vehicle. Love the Acura Brand. William Miles and Team provided exceptional Service and made the transaction smoothe and enjoyable.

Karen Hyatt

I haven't bought a brand new car in quite some time. My experience with Bill Eaker at McDaniels was amazing as he helped me locate a car with all the options I was looking for. The Manager at Volkswagen was wonderful too. I was very impressed with their motivation and professionalism. Thank you guys so much.

Janice B

Last week while I was visiting in Columbia from out of state, I stopped by McDaniels Acura. I had considered purchasing a vehicle for many months and I ended up moving forward with it in one day. Why? Bill Eaker made this the easiest, completely painless vehicle purchase I've ever experienced! He was genuinely nice and I feel that he worked for me within my budget. The rest of the staff were pretty wonderful, too. I didn't even feel the need to shop anywhere else! If you are looking for a dealership that treats you like a valued guest and will go the extra mile, this is it!

Wanda Sellers

Had a great experience with Kevin Bowlware. Very kind and helpful.