Reviews of Jim Hudson Ford (Car Concessionaire)

Nickolas Powers

In and out in 50 minutes on an oil change for a 6.7 Powerstroke. That is unheard of for a dealership. Beyond pleased!! Exceptional service with this visit to Jim Hudson Ford.

Bart Good

Great experience overall. Staff were extremely professional and polite. I worked with Jackson and it was a very enjoyable experience. Love my new ride.

yamiyum p

Chris is so accommodating and and the staff were very professional. The deal went smooth and transactions were hassle free, brief and direct to the point

Dan Lang

Chris Andrews is awesome! 3rd Vehicle we've bought here. Always recommend him.

Todd Bolton

Our salesman, Jim A., was fantastic! He wasnt a salesman at all... More like a consultant to make our buying decision easy...We'll certainly return to him when on the market again. And the financial staff was very kind and accommodating! -Todd B

Henry Heyward

Great service, provide the necessary details on the maintenance required without pushing other service products.

Alex Kalmowitz

Keeping my Escape in good shape and letting me know what I may need next in the way of maintenance.

Darlene Peters

Jim Hudson Ford in Lexington, SC has the BEST service department I have ever experienced. All service advisors are outstanding. I always deal with Ken Matthews & he is the best!!!

Carl Satterlee

Exceptional customer service provided from Ken. Had two recalls completed, oil change and tire rotation. Appointment for 9:00 am and my truck was back to me at 1:30. Truck was also washed.

John Johnson

Buying a vehicle can be a nerve wracking experience but the folks at Jim Hudson Ford make it a lot less painful. The sales staff are on point and do something a lot of places don't do, they listen to you. They point out what you need based on your wants and desires. I worked with John Cook and Ronnie Tyler and you should too. The paperwork was even simplified and painless, Jeff explained everything and insured we got all our bonuses and the best rate. I think the best thing you can say about any car dealership is you would buy from them again, and I certainly will.

Hubert Kinard

Purchased a new F-150. Salesman was very helpful putting us in the truck we needed. Everyone was courteous and very helpful.

Tia Ramsey

One of the workers cussed out my mom over the phone

Creighton Asbill

If you call service center ask for Chris Weaver. Best person there for all help with automobile needs. Tells you honestly what needs to be done and what can wait for future maintenance on car.

Adam Pazda

Awesome experience buying a pre-owned car here. Staff was incredibly friendly and professional. No B.S., fair value for my trade-in, and I was in and out in less than 90 mins. I can't imagine having a better experience at a car dealership.

Wesley Garren

Ronnie was awesome and one of my favorite salesman I’ve dealt with anywhere! Not pushy and very helpful, and was super nice!

Damaris Williams

By far the best car buying experience We’ve had! We were in and out within 2 hours with our new car! Salesman, to financial office were aligned and on point with what we wanted and made sure everything was set up for us. Will definitely return for a new purchase when needed as well as recommend to friends and family. Excellent Customer Service all around! Five Star+ rating!

patricia allen

It was Friday afternoon and I realized I was overdue for an oil change in my new Escape. I had to go out of town on Sunday so I rushed to the dealership hoping for the best but expecting that I would have to wait for another week before service. I was returning from the beach and wheeled in to be pleasantly surprised that they worked me in and had me back on the road in less than an hour. My dad always taught me that changing the oil was the life of a car. THANKS JIM HUDSON! I will be back in 5000 miles.

dan Stewart

My contact at Hudson Ford in the service Dept. was the most helpful person of any Dealership that I have dealt with in the past.

Cody Andrews

Fantatsic customer service. Staff was very helpful and patient. Go to Chris Andrews for an excellent deal and a budget to fit your needs! Hes also a Veteran!

Lakesha Campbell

The service was great, and as usual Shawn Mills was a great help and very informative .

George Newsom

We had an issue with my wife’s car overheating and brought it in a couple times and were told they couldn’t find a problem. After moving to Aiken it was happening again so we took it to the Ford dealer here who identified the code and we were told the vehicle wasn’t under warranty so it would be a $1200 repair. After speaking with Greg, he spoke to the local dealer about how the vehicle had been in last year with the same problem and not given a code. Greg worked with the local dealer to get the part replaced for no out of pocket expense to us.

Kim Behrns

Ken Matthews took great care of us, as he always does, concerning our Expedition and F-150.

Jenny Davenport

First time I've ever enjoyed purchasing a vehicle. Great experience, great staff.

Toni Moody

We had an amazing experience with Chris Dawkins. We went in thinking it was a long shot to upgrade my vehicle and by the end of the day, both my husband and I were sporting new rides. Chris went above and beyond and was straightforward with us from beginning to end. We have used Jim Hudson Ford for 3 of my vehicles now and 2 of my husbands and have been happy with each transaction.

Bill Lucas

Ken was great! Had me in and out under one hour for a oil change with tire rotation.

hank kuhlmann

Excellent service. Final price below estimate. Price reasonable. Friendly.

Brenda Piscitelli-Jenks

Ken in Service was awesome! Had an appointment for routine oil change after work and waited for the service to be complete. Ken got me in and out quickly and with a smile. Great service as always from Jim Hudson!! It started with our fabulous Sales Associate Kurt Matthews and continues every time we are there.

Elizabeth A Armstrong

Excellent service advisors, Shane & Chris, have been taking of our vehicles for several years. They get us in & out quickly & are pros at explaining/advising what needs to be done to keep our vehicles running smoothly & safely! We would not go anywhere else.

Alexandra Wardlaw

I love these guys! The service department staff is so accommodating and courteous. I even drive nearly 2 hours to come here for purchasing of my cars and service...that's how much I trust this team! Thanks Jim Hudson for your help and good customer service each time I have come to you!!

Leslie Stanley

Shawn in the service center is an awesome guy. He has waited on me a few times. He is very knowledgeable in explaining what is happening and what needs to happen to your vehicle.

Adam Holt

I have bought two vehicles from Craig Ellis at Jim Hudson Ford. Each time Craig has been honest and beyond helpful. I told Craig what I wanted and he went above and beyond to ensure I was satisfied with my purchase.

Matt Zachariah

Top notch crew, priced right and very convenient.

Bear Darazs

Great place make sure to check for recalls with your Vin number often. Great service a very fast.

Meg Ray

While purchasing a car, Chris Andrews was absolutely incredible! Very kind and helpful. This was my first time buying a car and Chris explained everything in detail and made sure that I left the store happy and in perfect shape. Very professional!!

Russell Arant

Jeff, in sales, was amazing! He listened well, helped us find a car that met out needs and was NEVER pushy. After the purchased of our pre-owned vehicle, we noticed an imperfection and they immediately offered to purchase the new part and install it at no charge to us. We were over-whelmed and we are so appreciative. How could we have asked for more! Just a wonderful car buying experience!

Jerry White

The young man who helped me was outstanding. He was very knowledgeable and he took the time to explain what's going on with my car. I had taken my car to Classic Ford on Graystone Blvd and they told us we were running a scam. The used car manager named Kip told us he would call the police on us if we didn't leave. He did this in front of our 10 year old son. Jim Hudson Ford and the young who helped me was outstanding. Thanks for taking care of our 2017 Ford Focus. I would never take my car back to Classic Ford on Graystone Blvd. Thank you *

MaryJane Smith

My experience at Jim Hudson for was amazing. My salesperson Chris Dawkins was so helpful, friendly but still very professional. He did everything he could to make the car buying process as easy as possible. The finance department was awesome. They didn't waste of minute of my time. I purchased a vehicle I love and was out the door with the vehicle in under 2 hours! They have a customer for life in me. Thank you Jim Hudson Ford!

J Smitty, Spiritualjedi

stopped by to schedule a service call for my work van. The staff was friendly and knowledgeable. Nice facility, not the newest or biggest, but clean and neat. A well maintained facility conveys a message of quality. Now, let's hope the actual work I have done in a few days reflect the same thing... Update: had some work done on a new/ used van just purchased from the dealership here at Jim Hudson Ford, and they were quick to get the issue resolved, very friendly, and seemed to do an excellent job. Consistency is key. Keep it up, guys!

Michael Cowling

My experience at Jim Hudson was nothing short of awesome! Jackson and Jeff made the process of buying a car very easy and they were able to answer any questions and concerns right on the spot. We got a great car, a great price, and wonderful customer service. We will definitely be buying our next car at Jim Hudson Ford!

Randy Mills

At 58 years old and having bought dozens of vehicles over my lifetime,,, this was simply the best experience by far and enhanced by my sales representative, Chris Dawkins who went more than the extra mile from beginning to end!!! Thank You;)))

Will Ince

Worst experience iv ever had at a dealership. To much negatives to get into. Never in my life I have had management pretty much say if you dont like it, take it somewhere else after a four day wait. Heard the saying like a chicken with its head cut off? Go there you will see dozens of them!!!

Daniel McC

I always have good service with this shop. My wife and I have had many issues with our vehicles, so the support some of the associates have given us really makes our life’s easier.

Brooke Richardson

So very glad I found this dealership. After days and days of complete bull from my local dealerships I found Jim Hudson online. Found a vehicle I was very interested in. I gave them a call the next morning for info on the vehicle and to talk numbers as I had a very strict budget. My sales rep Jim A. Was absolutely amazing. We played phone tagged all day long without a single complaint from him.(I live 2.5hrs away from the dealership and wanted as much info and ducks in a row as I possible could before making the drive). He got me everything I needed and got me a great money for my trade in. He got me the payment I wanted over the phone so we made the drive. Test drove it as soon as we arrived it was waiting for us. No hassle and no wait. After we test drove and made a VERY thorough inspection of the car we went inside the finalize the papers and for them to test drive our car for trade. The process was super fast! They eneded up getting the payment even cheaper upon arrival and we were super grateful for that. Jim A. Was fantastic. In my eyes it's hard to even call him a salesman. I was always straight up honest with how I felt with him and he did the same. He feed me no bull! He went above and beyond for my needs! Which is saying alot because I asked for ALOT and was super demanding! He meet every need!

Norma Fess

Friendly people who provided all the information and service you need.

Ashley Maricle

Excellence again! Shane is a rock star and TJ did a great job taking care of my oil change!

Joe Reinhardt

Overall great experience. Wasn't pushy. Was willing to deal some because of my knowledge of similar vehicle prices within a couple hours. Would purchase again from them.

Clarence Bennett

Last time I will go to this dealership service department they lied to my wife about service. Told her she had an 8am appointment for Service check on programing keyless entry. After 6 1/2 hour wait they forgot her vehicle said leave it overnight. Service manager was rude stating that my wife does not know about a simple remote should not have brought the truck in for such a simple check. Will not recommend Jim Hudson Ford for anything related to a vehicle. I would not trust them to check the sir in my tires

Christopher Davis

Always awesome car buying experience at Jim Hudson Ford we've bought 3 vehicles from these guys not pushy at all

Gregory Powell

Big car lot and many brands, styles and colors sure to please

Jerry Moye

Shane Sharp is an excellent service person. He is always very friendly and professional. I highly Recommend Hudson Ford in Lexington. I trust them for all the service performed on my Lincoln and my Roush Stage 4.

Susan Dubose

It was easy to make an appointment that was convenient for me, simple drop off, comfortable waiting area with bottled water. They called when it was ready and didn't try to up-sell me on any other services. Polite and nice!

Maureen Knight

Very good service department. !

vern haygood

I would recommend Jim Hudson to anyone who is looking for a new vehicle.They listened to what i wanted and was very patient. Excellent service,special thanks to my salesmen bob. Bob well done!!! Respectfully Mr.Haygood

Travis Jackson

I took my truck to the closest Ford dealer and was told I would have to make an appointment for 2 weeks later. So I left there and drove a little out of my way to Jim Hudson Ford in Lexington. They said they could get it in that day. They had to order the parts but my truck was fixed within two days. I rented a truck from them while they had mine and they did not even charge me for it. Top notch in my book. I highly recommend and will be going back for sure when I'm ready to upgrade.

Danielle Ciccoli

I bought the maintenance package and within a month got a nail in my tire. I brought it in without an appointment and they replaced the tire fast. I did not have to pay for the 280 dollar tire for a premium mustang. The customer service was almost better than the maintenance package covering the tire loss.

John Dillon

I had an excellent sales rep, Terrell Hicks, who looked out for us and walked us through all the steps. Great guy, and we will be seeing him again! All the folks at the dealership were great!

AllenFamily1984

This doesn’t even deserve 1star, but you have to select to write a review. I’ve just had the WORST experience with a service repair department ever dealing with a dealership. The service advisor BOB was very rude and unprofessional when I questioned repair cost seeing as the main damaged part was covered by warranty. Not only did he threaten me over the phone to make me pay MORE because of my “attitude,” but he threatened to make me pay FULL price and INTENTIONALLY not use my warranty for repairs!!! Who does that?? I will say Alan the service line manager and Nikki in service recovery were nice, but I didn’t see the accountability for their employees behavior. They basically apologized, but that employee walked away without giving me or my husband an apology. Very very poor experience. Truck was there 5days.

James Shank

Ken Matthews and the service team were very helpful during my visit today. They made sure the car was cared for and provided the service that I requested. Thanks

Kristi Poland

We have bought 3 vehicles from Jim Hudson Ford and have always had a great experience. The service staff are always friendly and helpful. Our go to dealership when car shopping.

LaWanda White

Took my car in to have it looked at due to it shutting off on me. Thought it was going to cost me a arm and a leg, they were so accommodating that it was very reasonable. Awesome staff, especially Bob.

David Anderson

Best place in South Carolina to buy a truck!! No haggle and no pressure salesmen. Awesome service department!

ANDREW BUTLER

Had a air bag put in but it took them 4 days to let me know my truck was ready. Not impressed with the customer service. They took down the wrong number but never looked at the phone number in their system. I called for two day but couldn’t get anyone to call me back until I pushed to talk with the Service Manager. I would never purchase a car or use the service department unless it is a warranty repair.

David Roupe

Service was great. Nice relaxing waiting room. Reasonable prices.

bradzeeboy .

Worst service department I’ve ever dealt with. Called 5 different times and was left on hold over 10 minutes each time. Each call ended by being hung up on. Finally got thru to the service manager and he quickly put me back on hold only to be hung up on again. Go buy your new ford from Akins ford. Better prices and service.

Jeff Sasser

I was well taken care of by your service department. I believe his name was Chris. While waiting, I appreciated meeting the owner, Jim Hudson, who came over to me and inquired of my visit and thanked me for coming to his dealership.

Steven Hattamer

Chris was great! He was very helpful. I was a little underwhelmed when I asked one of Chris's colleagues for help; when Chris was with another customer. He told me to wait for Chris and continued texting/playing on his phone. Not exactly a definition of service. But, perhaps he had an issue at home requiring his attention. I wish you guys had a 'quiet' area in the waiting room for people that need to work. I don't suppose you guys spend time in there, but the overhead muzak and the TV compete with each other. Must be irritating if you're trying to watch TV but impossible for someone trying to concentrate on business issues or a conference call.

Julie Bremer

I feel compelled to write this review since I have nothing but positive things to say about my buying experience at this dealership. My salesman, Chase, was an absolute pleasure to work with. His knowledge of every aspect of the vehicles I test drove was outstanding. He was patient with me as I reviewed all my buying options again and again. No pressure whatsoever. The finance department was respectful and understanding of my options and the choices I made. I recommend Jim Hudson Ford to anyone looking for a new or used vehicle. I look forward to continuing the "trust" relationship I have with Jim Hudson Ford as I will use their service department for maintenance. Outstanding!!!!

Bill & Stacey Hastings

Service writer was polite and professional. Had 2 recalls done, and my vehicle was done sooner than originally thought.

Chris Cumber

The buying experience was fantastic and this is the second vehicle that I have bought from Jim Hudson Ford. The Salesman James really went the extra mile to make sure that I got the best deal that I could get. Chris was my first Salesmen and he did a fantastic job as well. My buying experience can only be described as Platinum Service! Thanks for treating me like a customer, not just another sales number to be met. I will definitely spread the word to my friends and family that Jim Hudson Ford is the best place to buy a vehicle.

Ben H

Dennis Gardner was a pleasure to work with and helped me find exactly what I was looking for in my budget. Great experience.

Ginger Mullins

5 stars ⭐⭐⭐⭐⭐ #ShawnMills at the service department was very courteous, took time to explain my service!! Thank you for great customer service!!

Carol Outlaw

All the staff was very helpful and extremely friendly!

Kylin Pettitt

Loved the professionalism of everyone who helped me and my family. Chris D. was wonderful and would refer him to anyone searching for a new or used vehicle. It honestly was the easiest car buying experience we could have had. This was the first and only vehicle we saw, they met our every expectation.

Adam Dox

I took a new vehicle in for service scheduled at 7:30 AM and left vehicle for service. At the end of the day I returned to learn vehicle had not been looked at. I was told nobody got to it and they were not sure when it would be looked at, they hoped the following day. I did not have a plan for travel and this information would have been nice to know. The service needed a part to be ordered and it has been over a month and have not received a call back. I have called 2 times now and have been on hold for 20+ minutes with no one answering the phone in service. At this point, I plan to take my vehicle to the Newberry dealership.

Dodge R/T Man

Over here is what you call mixed feeling environment. The staff treats you respectfully and fast, the coffee is delicious, and the environment is comfortable. When I mentioned mixed feelings though is the service department. We've been here a few times with different vehicles and one time our truck wasn't touched for 3 days with a blown turbo. We received it back and the turbo wasn't installed properly. I know mistakes happen but trained techs should be more cautious in there work. Price is pretty reasonable in comparison and even though we have had some negatives, positives will always out way the outcome.

Viper Pilot

Very helpful and fast service. I had something come up at work and had to change an appointment last minute, but they were more than accommodating and understanding.

Walter Anderson

always a good experience at Jim Hudson dealerships.

Bobbie Dameron

Work hard to meet your needs and have done great service after the sale.

Anthony Raymer

great experience having a recall check done on my focus! prompt and good

Charmian Payne

It was a comfortable caring environment. They were interested in my concerns. I will come back in the future, for the service was the top of the line. I had a wonderful experience.

Tawanda Clowney

Shawn in the Service Center was awesome!! He went over and beyond! He was friendly and extremely knowledgeable!

Towne Square Antiques

Large inventory. Online chat person very helpful. We just decided not to buy right now.

Lynda Case Cordova

Bob is amazing. The service area is quick for repairs. Everyone is so friendly

Rachel .

Fast and friendly service!

Taylor Goodwin

Made an appointment for 1pm on a Saturday. Dropped my car off around 12:30 because I had an appointment. They called me at 1:10 pm to let me know my car was finished and I could pick it up when ever it was convenient for me. Everyone was kind and professional and really made me feel taken care of. I’ll always be a loyal Jim Hudson customer.

Glenn Crosby

No. Pressure. Good Service.

Ervin Berrios

Good customer service, very accurate in time and car service. Very nice environment and cozy waiting room. I am very pleased to visit this dealership.

Carla Casas

I recently purchased a 2018 Ford Escape from the Jim Hudson Dealership in Lexington, SC. I’ve never had a car payment before or bought a brand new car so I had no idea what I was doing. Not only was Jackson Nettles extremely helpful in finding me a perfect vehicle, but so was the other staff at the facility. I was greeted before I even made it to the front door and the General Manager and a gentleman named Tony also helped me out as well. The staff really looks out for their customers and I highly recommend going here for any vehicle purchases!! Great selection of new and used cars! I can’t thank Jackson Nettles enough! I love my new car!!

Scott Stone

Jim Hudson Ford is a great place to shop. Very friendly and knowledgeable. Ask for Ronnie Pack. He will take great care of you!

T Sellers

Sent availability text in the late evening on Mustang Online. The next morning I received a very professional short video on the car! Chris Dawkins was so professional and detailed. That very evening I came in for a test drive and walked out a very happy customer with my new Mustang! Thank you!

CJ Quinlan

Absolutely the best car buying experience I have ever had period! Chris was outstanding, no BS and just all around great to work with. A no pressure environment other dealerships should learn from! The entire staff were true pro's! Thanks Chris my wife is smiling ear to ear with her new Explorer!

Fred Jordan

My mustang had an airbag recall. Was told it would take about hour and a half to two hours to replace. The service department had my mustang done within 45 minutes. Two thumbs up

Denise Brockwell

This was by far the best car buying experience I ever had. Chris Andrews is a wonderful salesman. He was professional, knowledgeable and courteous. He is not your typical pushy salesman.

Ash-Marie Woodard

They were very professional and fast and it was great customer service from the start to the end of my service done there

Kenneth Hubbard

The staff at Jim Hudson Ford, especially Gordon Moore, were all very pleasant and helpful. Gordon offered me a test drive right away, and then we discussed what options and pricing I was interested in. After discussing with the wife we called Gordon back to buy the truck. At that point the finance manager helped us obtain a suitable finance rate which was as good as our own bank. We were very pleased with the shopping experience at Jim Hudson Ford.

Rhonda Bolduc

I wanted to add this because as a consumer I think it's important. I have purchased a few cars at another dealership. After dealing with Jim Hudson, what a difference. First, Chris Dawkins answered his phone on his day off to answer a quick question for me. Then, I needed to speak to someone about my trade in for the finance company. I not only got a real person on the line, but she answered my question and was able to provide exactly what I needed. The other dealership not only did not return my calls but made errors that I had to fix myself with the DMV. I would tell you dealing with Jim Hudson is far and away a much better experience overall.

JT Van

Quick service today; spent less then an hour at the dealership. Exceptional!

Jeanne Kingsley

Made appointment couple weeks ago one of items was tires. Told girl that work had to be done that day so pls make sure tires were there. Response was yes ma'am I will. NO TIRES & she said that conversation didn't happen. Basically called me a liar

Lanitra Capers

John is the man with the plan....Thanks for my new car

Dustin Layman

Salesman John Cook went the extra mile and was exceptional in every way. If you need a car come to Jim Hudson Ford and see John! This is my hometown dealership and I'm very happy with everything on my new Ford. John really worked hard to make sure I was happy and got the vehicle I needed. He explained all the options on the vehicle and made sure I felt comfortable with the purchase. Thanks again and I highly recommend salesman John Cook at Jim Hudson Ford. The Finance Manager was also very friendly and helpful in every way. The dealership itself is clean and neat and has a great selection of vehicles to choose from.

Dewreck

Strange experience over a year ago buying a car, especially financing through a bank i had no clue even existed before but my sales rep claims over a year later it isn't Jim Hudson's bank. Not my bank, not theirs, who's bank?? First time purchasing my own vehicle and probably won't be purchasing the next here.Also now i've been trying to get in touch with the guy running the trade in program because i'm trying to get a less expensive monthly payment and he reached out to me all but one time and haven't heard from him since. Gets worse the longer i have my car i don't really know any positives about this dealership anymore.

Ashley Godley

The staff is amazing. Chris Andrews made the car buying process painless and easy. He was so friendly, helpful, and willing to work with me. I will recommend him and this dealership to anyone I know looking for a vehicle.

Soleil Black

Easy, quick car buying experience. Kurt was helpful, to the point, and fair.

Kaycee Wright

I came in due to problems with my brakes. Bob was extremely nice and kept me updated throughout the whole process. I will definitely be coming back for any future car issues.

Grant Bell

Absolutely best dealership I have ever been to. Go see Chris Dawkins that will go to work for you! The financial team provided a non stressful service and made sure we left with the vehicle we wanted and less monthly than we wanted to be at. Everyone we encountered was awesome and even the warranty folks were great to get us what we needed. Very nice showroom and individual offices are great to have privacy.

Keith Bush

John Cook is a great salesman. If you are in the business of looking for a car he’s the man to talk to. But you can talk to other members of the Jim Hudson’s crew to get you in the car you desire as well. Very professional crew.

Evers24

I just moved back to Columbia again. I went to Jim Hudson to service my 8 year old F150 (runs solid)! I walked around the dealership lot and sat in two $70k trucks. The second truck under the building cover. A gentleman approaches and says he needs to get some information to the truck as it is sold. I asked him if he was selling the new truck to me. The assistant manager replied “Nope” he didn’t offer to find a different salesman or offer any other assistance. Definitely not the common courtesy that I would expect from a manager. I have bought Ford vehicles for years but the next time I will select a different dealership than Jim Hudson. The star is for the service department as they had my vehicle completed on time.

June Vinson

Everyone was so nice for my service warranty repair. Tom Hawn was very friendly knowledgeable and professional.

Mike Gould

Jim Hudson Ford is a great shopping experience. Hudson knows how to operate and run any dealership. Great customer service and shopping experience. Wayne at the parts counter is very helpful and knowledgeable. Have ordered parts with them many times. Sales staff is always there to answer any kind of questions about the great cars and trucks that they have to offer. Outstanding service department and also a great body shop on site too. Jim Hudson Ford is a one stop Ford Store in Lexington.

Gale Ethridge

I have never been so frustrated with any one single service department and dealership as we have with this one. Their motto should be "we ask for permission and give unkept promises because we do not care how long you have to wait". They sell you the vehicle thats all they really care about, this has been our first and last dealings with any Jim Hudson dealership.

Richard A Little

This was my first visit to Jim Hudson Lexington showroom. While I did not buy a car, I did find a low pressure, courteous and knowledgeable sales staff. They have a large inventory - just not what I wanted at this time. I'm confident that if I buy there, I'll get a fair deal.

John Henry Childree

Jim Hudson is the dealership to go to if your looking for a new or used ford. Great sales people. Great vehicles. Great experience.

Robert McGrady

Chris was very helpful and kind. He makes your experience pleasant every time.

Tasha George

Personally was having a bad day and was honestly dreading being there, but the staff was excellent, I got a chocolate covered chocolate donut and found out my wait time was gonna be shorter then expected. Also found out there was a second recall on my car and made arrangements to get that taken care of in a couple of weeks.

Steve Johnson

I had excellent results from a potentially frustrating situation that was promptly repaired. Kudos to Shawn Mills for handling this!

Jennifer Fraczek

Chris Andrews was an amazing help! He made the process run smoothly and helped make a stressful situation turn into a pleasant one. This is my first car purchase and I couldn’t have asked for a better sales consultant!

kurt matthews

Kurt matthews did a great job in showing us all the safety features of the new Edge. It was the best car buying experience we have ever had. If you need a new or used vehicle you have to go see Kurt matthews at Jim Hudson Ford

Linda Larkin

Awesome team. Highly recommended.

Becki Candela

Ken helped me and went above and beyond with answering my questions. Pleasant gentleman to work with for my service needs.

paul mullen

Initiated the purchase of my new 2019 F150 STX 4x4 online while at work. Spoke to salesman Chris Andrews “The Marine” about what i was looking for and he wasted no time hustling to find the exact fit for me. He was prompt, courteous, and efficient in every aspect of the sale. No sooner I left work and arrived at the dealership, Chris had the truck ready and waiting for me to look at. I was completely satisfied with the the look and specs of the truck. From there Chris made final preparations for the finance team and next thing I know I was signing paperwork on their new “Digital” contract signing interface that is built into the finance manager’s desk. I’ve never seen anything like it. Made the whole signing process one hundred times easier! Now all my sales documents are saved on a little USB drive instead of an overstuffed envelope! From start to finish, this was easily the most efficient and pleasurable car buying experience I have ever had! Thank you all and great work!

Steve Hubbard

Many thanks to Jason Huffman and Jim Agard for such a great sales experience over the weekend. It was time to say goodbye to our beloved 2005 pickup truck so we stopped by Jim Hudson Ford to see what our options were. We had a lot of questions. Jim and Jason both have a tremendous command of product knowledge and they quickly helped us zero in on the best vehicle to meet our needs and our budget. They were very attentive without being pushy and they both are excellent listeners. In just one day we were seamlessly guided through the new car purchase process at a pace that got the job done but was comfortable for us. We had a couple of special requests and they made them happen quickly. If you are looking for a totally positive vehicle purchase experience we would recommend Jason and Jim without reservations. Five stars! One other plus of dealing with Jim Hudson Ford is their excellent service department. They don't just sell cars--they are very involved with keeping customers happy when their vehicles need servicing. Five stars! Steve and Pat Hubbard

Deborah Rentz

Bob, the service manager, was very helpful in reaching out to me regarding the recalls and other services on my car. I highly recommend Jim Hudson Ford's service department.

Melissa Masse

My experience was great !! Chris Andrews was my salesman and he helped me find what I was looking for and worked with me for my price range. I would highly recommend Chris Andrews to sell you a car. Thank You !!

M Drumm

Excellent service. Bob is always helpful and goes out of his way to make sure everything is handled. Prices are very reasonable.

Jeannie Dunn

Chris Andrews was awesome! Took the extra time to explain all the features on the Explorer. Never felt rushed or pressured! And we love the new ride❤️ Great to be back in a Ford

Lisa Brown

Had a mishap while traveling to see family that had to be fixed. Jim Hudson graciously got me in and took care of the issue working with the oil change company that caused the issue allowing me to not have to pay up front. Kind and accommodating!

Ben Niswonger

I arrived ahead of my appointment time (knowing that it may take a few hours) to have two recalls satisfied on my F-150 . While waiting I decided to test drive a new ford. Kurt, the sales associate was very knowledgeable of Ford products and made my shopping experience a pleasure. About an hour later I received a call from the service writer. He was able to get my truck in early and had completed the work. Great job ! I wish that I could remember his name, he was very friendly and professional and helped make my first experience with Jim Hudson Ford a good one. Keep up the great work, I will continue to be a Jim Hudson Ford customer.

Todd Bentley

I purchased a set of 4 Michelin tires for a great price.

Jan Boyd

These people are friendly and will work with you to make your dream car leave with you.

Daryl Jenkins

Chris was awesome. He guided me through what was needed to keep my truck running smoothly.

L3293791 Yeah

Great overall experience. Our sales representative wasn’t trying to just make a sale and was interested in getting us a vehicle that we would be happy with months/ years later. Most people settle at the dealerships and later wish they had gotten what they really wanted. Jim Hudson Ford sales team wanted us to not settle but get what we wanted. Walked away with a new 2018 Ford Edge no money down and 45 days until the first payment is due.

Isabel Drake

I can’t be more HAPPY

H adams

awsome dealership..got what i was looking for and the financing..salesman was excellent financing was a what i wanted.no paperwork closing all digital nice..

Robyn Minter

TERRELL is a consummate professional.... The entire car buying experience was sress free. Everyone i encountered on the showroom floor was helpful and pleasant!!!! THANK YOU TERRELL

Malcolm and Patricia Campbell

They were great at helping my family pick the right car. Not only that but they really worked with us on the price and wanted us to make a decision when we felt comfortable. I would highly recommend coming here!

Dawson Baker

As always, Craig Ellis along w his team are outstanding!! Thank you for your efforts during our recent purchase!

Chantel Griffin

Had been researching a new used car purchase. Found what I wanted and contacted dealership. Not pushy, listened to what we wanted and did their best to meet us on that. I now have a beautiful 2015 Ford. Jim Agard is a very personable salesman and my husband and I enjoyed working with him. Thank you Jim Hudson!

Kimberly Mobley

EVERY SINGLE TIME I SPEAK WITH THE SERVICE MANAGER, GREG FREEMAN, HE SPEAKS TO ME CONDESCENDINGLY. He is the worse of the worse. And to add insult to injury, I informed the General Manager, Joe Pietrobono, about Greg's way of speaking to me, and yet he still had him to be the decision maker. Many times you read complaints and you take it with a grain of salt, but doing so for this dealer, WILL COST YOU time, energy, money, and, most of all, being made to feel like you're dumb and do not know anything at all about your own car! Despite what response they give to this review, they will NEVER, get me to speak with them again. Ford is the worst company I have ever dealt with. And they wonder why foreign car companies are thriving and they're dying. When you treat people bad, nothing good will come to you.

Celeste Burner

Excellent, non- pressuring service. Our salesman was friendly and respectful of our time.; open and up front with information. Made the process very easy and pleasant. Thank you!

Al Thomas

Ronnie Tyler was my sales consultant and he was great. I did not feel pressured in anyway. I thought he was honest with me the entire time and did eveything he could to make sure my family and I were comfortable with the process. I’d recommend him to my closes family and friends.

Curtis Lewis

Great service, they fix your vehicle in a timely manner.

hdtsud Roblox

I walked in and I got the BEST service I have ever have experienced in my life. When I walked in the lady at the front desk welcomed me. Steve Roberts and everyone else at his desk is so nice as well. Joe, Steve, and Cris are so nice. None of them put pressure on me. BEST DEALERSHIP IN THE WORLD!!!!

Sonia Fowler

Chris Dawkins is 100% the reason I made my purchase here. He was exceptionally helpful, informative and courteous. I would encourage anyone to work with him when purchasing a vehicle!

Bridgett Smith

Friendly and knowledgeable staff have not dealt with the service department only sales

Jason Grantz

Bought my Escape from them over the summer...fair enough experience. First service appointment was another story. Was scheduled for an oil change and tire rotation at 2:00... Over an hour later I had to ask why car was still sitting in the lot. I got my keys and left. When you make an appointment is it too much to ask that they honor it? Walmart is faster!

craig matthews

I always have a great experience with Jim Hudson. They're staff has always taken care of me since day one. It's FORD Corporate I have a problem with!! Since I've owned my 2012 Focus, 7 years now, I've been communicating to many,many dealers the TRANSMISSION isn't right and needs to be fixed! I've had O rings replaced, Clutch replaced and still I'm bounced out of my car at times till this day!! I've been told there is NO fix. The 6 speed transmission they've made is it! I spent 20,000.00 on a brand new car and there's NO fix? UNACCEPTABLE FORD!!!!!!

Jessica Victoria

Shawn Mills did a great job getting my car in the shop. He kept me informed how long it was going to take. I highly recommend him to anyone who needs work done on their car.

Ronnie Stevens

ALL JIM HUDSON DEALERSHIPS CHARGE $2K MORE THAN ANY OTHER DEALERSHIP ON THE SAME VEHICLES. They would rather let you buy from someone else then cut into that extra $2k they are charging. I can't recommend any Jim Hudson dealerships, I've dealt with their Ford, Lexus and Cadillac dealerships in Columbia, SC, all were the same. You can get it cheaper elsewhere, you just have to drive about an hour to get it... My family purchased 1 Cadillac in 2016, 1 Lexus in early 2018 from Jim Hudson and then we got a little smarter about our next 2 purchases which was a Ford F-150 Lariat in early 2019 and a Cadillac XTS in 2019, we went elsewhere and I got more truck for less money. I told Jim Hudson Ford in Lexington what I could get at the other dealership so they could match it, they said "oh if you can get it for that, you should go get it because we can't get there on it." So I did! ...and won't go back to Jim Hudson because I know "they can't get there on it"

Kenneth Threatt

Service was good but waited 3 hours for tire repair. We do trust the repair. That's the reason we chose to to here.

Randy Harp

This has been my “go to” Ford dealership for years and the service has always been excellent. I don’t have to worry about cheap knockoff parts being used and they’ve stood by everything the’ve done!

Jennifer Bessinger

I did not buy my Ford Escape from Jim Hidson. However, I took it there for service. Chris in the service department was very nice. I found them to be helpful and thorough. I will be returning for further maintenance and oil changes.

Natedawg247

I’ve never had an above and beyond experience here. But the staff is always great and is honest about service times and availability.

Stephanie Shumpert

Thanks to all the guys at the dealership for getting me into a new car. Chris Dawkins is the best! This is my 5th car I’ve purchased from here and will never shop anywhere else. Thanks for all y’all do!!!

Christian Oelhafen

Amazing Sales Team - The experience was easy & I left feeling well taken care of! Would definitely return and recommend to family & friends. From the General Manager, to the Finance manager, to the Salesman - they really care about the customers needs! No pressure & I left very happy with my new Ford.

Mike Chapman

They got my car in they got it out on time and they got it done right!!!!!

Brian Haltiwanger

Worst dealership I have ever dealt with in Columbia. If you are using the service department, make them write down everything they tell you. If you complain about a problem with your car, write down the problem and make them sign the paper and then keep that as a record on file. If they check the problem and find nothing wrong, make them put it in writing that they checked the problem and found no issues. You need to read all the documents before you buy the car. I let the salesman tell me what the documents said and some very important information was left out of his 15 second synopsis. Live and learn. I will never buy another car from a Jim Hudson dealer.

Kyle Roberts

Chris Andrews was the nicest guy and did not pressure me at all into buying a truck. He had so much info on the trucks I was looking at I felt his knowledge was great to have. The whole process was easy and not time consuming like every other dealership I have dealt with. I will definitely be using them for future purchases and will always ask for Chris when I do. The sales manager Stephen Roberts was a great guy to deal with as well and gave me top dollar for my trade in and gave me all the incentives that were available on my brand new Ford F-150.

m w

Service department was cordial and professional. Very satisfied with experience.