Reviews of Galeana Chrysler Jeep KIA (Car Concessionaire)

Andy Chandler

Great staff and service. Bought the car from out of town and working with the sales consultant was very easy and helpful. Offered to deliver the vehicle to me free of charge.

Anthony Moore

When told of my requirements had a car waiting and were able to shift gears to another car . will be going back in the future for the suv. really enjoyed the no pressure sales team.

Calvert Sproul III

Excellent service, great sales staff! Ask for Johnny McDuffie or Martin Mayrides, these guys are real professionals, no pressure and dedicated to put you in the perfect car.

William Croft

Chris Preston was the salesman that helped me and he could not have been better. He knew every detail of the Jeep Grand Cherokee and did not use any pushy sales tactics. He also stayed late on a Friday to finalize the paperwork. Sales experience was great and so is the vehicle. I would definitely recommend them.

Margaret Morris

Great and fast service! I enjoyed a complimentary apple while I was there for a recall! I could not have been treated with more courtesy!

Madison Diegel

I was referred to Steve Swatling and he helped me tremendously. I was curious to see what my trade in value would be for my Toyota and I didn’t intend on getting a newer vehicle, but he helped me in every way and I got an incredible deal with all the bells and whistles and the warranties. Couldn’t have done it without the awesome service here! Highly recommend!

Drina Smith

Great customer service, friendly employees, and my vehicle was finished before the quoted completion date.

Mandy Burge

I had a wonderful experience buying my new car. The salesman, Craig was very helpful in finding exactly what we were looking for. He did not pressure us in any way to buy something we didn't need or want. He was also very knowledgeable and kept us in our price range. Overall the whole process from start to finish took about 4 hours.

Stacie Hall

Stopped in for a minute or two and the Salesman, Mr. Boston was excellent...

Ivan santanagomez

Excellent service with no hesitation in getting me in, and then getting me out. No surprises, no hick-ups. Worth the trip driving from the Northeast to get my wife's car serviced.

Anita Lambert

Everyone there was super nice and helpful! Made my car buying experience go smoothly and fast. I would give more stars if I could!

Yolanda Marshall

My husband and I have bought two cars from Galeana. My husband always make sure our car is always service and repairs are done. Our car has over 150,000 miles on it now. In June he took the car to have a coolant system flush and service. Today the check engine light came on he took it in to Galeana service department. They told him he will have to pay $200+ again for the same service he already had done. So why wasn't my thermostat check or changed. After talking to the manager he's like that's nothing I can do. THAT'S BS

Wilson Greig

They took my car in and repaired it under warranty. They let me know from the start that they were busy and it could take a while to get my car fixed. They got the car in and fixed faster then their first estimate of even getting it looked at. Way better then the other KIA dealerships in town!! I will use them for all my service needs next time.

Bryn Melvin

We were interested in a car here, but are a whole state away! That was no problem for Cliff!!! He handled the whole situation very quickly and efficiently! He had the car delivered right to our front door! We are so pleased with our car and the customer service that we received! Great place and great service! Thank you Cliff and Galeana Chrysler Jeep Kia!!!

Deborah White

My experience with Galeana was wonderful. Quick service and Dawn was great

Brent LaChance

Horrible experience. I was told to have my Jeep scheduled for an airbag recall. I called Galeana to schedule my appointment. They had me scheduled two weeks out after getting off the phone. After two weeks passed, I dropped my Jeep off at 8:00am that day. After dropping my Jeep off, I had to spend $17 in order to get back to work. I called back around 12:30 to get a status of the maintenance being performed on my Jeep. I was told it should be done by the end of the day, around 5ish. I was dropped off around 3:30 that day by a generous co worker. I went to the counter to see how much was left to do and was told that the parts were “on order.” As you can see, it took the “bright” staff of Galeana 8 hours to realize they did not have the parts needed to fix my recall, and figured it would be a good idea to not let me know so I can pick my Jeep up earlier if I do choose. You would think that having two weeks surpass after making my appointment, they would know whether or not they had the parts to complete the recall. Instead they told me to bring my car in for it to just sit at their shop for 8 hours. In summary, I dropped my Jeep off for recall maintenance, and NOTHING was done to my vehicle. It was an entire waist of my time and money. Galeana, you should be ashamed to call yourself a Chrysler/Jeep service facility if you’re going to continue to treat customers like this. Please make sure you have parts to fix recalls before you send out emails to customers asking them to bring their vehicles in. It will save you and your customers time and heartache.......and you won’t have angry customers posting stories such as this. Fix yourself.

Alex Huggins

Earl and Tim were amazing to work with. No games, honest and quick to respond. They delivered what they said. Easiest car buying experience I’ve ever had, and I’ve had quite few. Will definitely refer others.

Amanda Chavis Mingie

Hands down the easiest purchase I have ever made!! Gerry knew exactly what I wanted and he got with the rest of the team Joe, Tim, Moe and Mr Talley and they did their magic!! Will recommend Galeana to everyone!! Thanks for making me a Jeep Girl!!

Johnny Boston

I brought my car to the shop to get an oil change serviced and tires rotated. The staff were nice and the service was smooth. The total time I spent at the shop was around 35 minutes. I would strongly recommend to a family/friend to bring their vehicle here as can expect their car to be professionally served.

Tanya Rodriquez

I was on vacation from Florida and the brakes in my car went out. Thankfully the dealership was down the street from my hotel. I was given a loaner to drive around for 2 days until my car was fixed. Lavarus was the man! Thank you for making this stressfull situation much easier!

Gregory Sheroian

I was treated well. The facility was comfortable. The invoice was clear. The vehicle inspection report showed the need for an expensive repair, but when the time came to have the work done, the mechanic, noted that a much less expensive new part would do. Honesty was greatly appreciated as was the mechanic's friendly and unhurried manner when he called to tell me the car was ready.

Carl Chronick

Purchased my families 4th vehicle from Galeana. My sales rep Craig Smalls was very helpful and not pushy at all. The trade in process was easy and fair as well as purchase of new vehicle. They were understanding of my needs and helped in any way they could. For a no pressure experience, I highly recommend Galeana. Thanks for a great experience.

Walt Seraphin

Galeana is where I get all my oil changes. Antonio and crew is superb. You are given approximate times when your repairs will be complete and I have never been disappointed. For oil changes, the package for 4 consecutive oil changes are great and economically sound. Try the guys because you will not be disappointed.

TheDawson52ful .

I needed my oil changed in my Kia K900, so I called Galeana Kia in Columbia and they told me to bring it over. I was immediately checked in and after a short wait they rolled my car in and completed the oil and tire rotation. Their staff was personable and ready to answer any questions I had. This was a great experience and I would highly recommend this dealership.

Randy Larioz

It’s hard to find a repair shop that is out for your best interest and not just finding many ways to empty your wallet. Thankfully Galeana is more about honesty and helping save money whenever they can. Great repair work, honest employees and overall a great place to help maintain your vehicle.

marion arens

Had my KIA, in for oil change and a few other things. Work was efficient. and neat. Concerns were appropriately answered. Have used them since I've had this car and will continue to use there services.

Stacey Campbell

On Saturday. Sept. 7th. I had my cars oil changed at 830 am I was immediately grwwtwd with a smile and wave. That was great. I was shown around and told what to expect. The beat part was that it didn't take ling at all. Thank you for makimg my 1at experience with your service dept.,a great one. See y'all in 6000 miles or 6 months.

Jana M. Locklair

Wonderful experience yesterday at Galeana Jeep. The salesman was very knowledgeable and answered all of my questions. He gave me time to browse on my own and then walked me through the various lots looking for the Jeep I desired. I have been a Galeana customer for 20 years now and have never been disappointed.

Eric Amico

Great staff, no pressure. A great car buying experience. Darren was great!

Cedrick Malone

Have had nothing but great experiences with these guys. Always fix any issues I have with my car. Thank you again.

Jonathan Leonard

Excellent service. They worked diligently ti get me back on the road.

Chuck & April Rice

Had car in for warranty work and oil change. I was charged for oil change, but they had NOT performed the oil change. I checked oil level before leaving and it looked dirty and a little low. I went back into service and the rep confirmed that oil change was not performed. They took car back, and changed oil fairly quickly, also vacuumed the car to make up for inconvenience. Overall service dept was helpful and easy to work with, and warranty work was completed satisfactorily. Just very disappointed that I was originally charged for work that wasn’t performed, and that I needed to check oil to determine if work was done.

Courtney Childs

The gentlemen who checked me in was very nice and helpful, I wish I remembered his name. He called me back to inform me what was wrong with my vehicle in a timely manner. For him I would have gave 5 stars: also due to my car was fixed up to standards. However, as a customer, when I came to pick my car up, the gentlemen was not pleasant so for that, I can only give 4 stars.

Laquanis Whitlock

THE BEST CAR BUYING EXPERIENCE THAT OVERLY EXCEEDED MY EXPECTATIONS!! THE STAFF WENT ABOVE AND BEYOND TO GIVE US MORE THAN WE EXPECTED TO RECEIVE WITH OUR BRAND NEW VEHICLE. EXCELLENT CUSTOMER SERVICE AND GREAT PROFESSIONALISM ❤ I HIGHLY RECOMMEND THEM!

Ronald Hanlin

It was really fantastic. The young lady, tried to fix my device pairing, but we couldn't get it fixed. She did a great job.

CIARA CALDWELL

Purchased my 1st car here and had an awesome, smooth and quick process. They have great customer service and Brian Talley was amazing ‼️ Thanks again will be back for my next vehicle soon, drove all the way from Greenville.

Kathy Higgins

Friendly, nice people. Helped my friend and I from Charleston when battery went out on key fob. Quick, efficient, welcoming

Mike Brewer

It was a great experience and they went out there way to help me as much as possible I would steer everyone I know in there direction bc there amazing people

Samantha Yates

After completing my information on a site after looking for a new car, Galeana was the first to contact me. I spoke with Austin and he was awesome! I did not feel hassled at all. I needed time to think about what kind of car and of course discuss it with my hubby and Austin respected that and as a result I decided to stick with Galeana and Austin and the rest of the staff were great!

Calvin Fields

They are very good at letting you know what the cost is before they get started on your vehicle

Victoria Thrane

I purchased my previous car from Galeana and Brett was a big help and made my first official vehicle purchase stress free! So I decided to come back to this location on my hunt for the new 2019 Jeep Cherokee and give Brett the opportunity to help me with this purchase as well. Just like last time Brett was on top of everything and as helpful as ever and got me into my new Jeep! One satisfied customer! Gotta go to Galeana yall!

Kelly Fisher-Jones

Husband spent roughly and hour and a half to get an express oil change. They almost used conventional oil when he asked for full synthetic and after providing a coupon specifying full synthetic. Clerk could not explain the additional charges after coupon. She said she didn’t know anything about any of that. Got a service member to break it down. Also wanted to charge $70 to replace a cabin and engine filter which we did for less than $20. Still got a good deal for oil change and tire rotation with the coupon but it would have been less hassle and better service to go to Express Oil Change and Tire Engineers.

Rhonda Simpson

Was very impressed This was my first time to buy a car online My Cherokee it was exactly as described online I was totally happy when I got there the car is beautiful it rides so smooth

amanda grady

Darren and Brett were patient to answer all our questions. They made the process easy.

David Williams

Second car bought from their dealership in 3 years. Gates the salesman was helpful in getting me into the car I wanted once I explained my needs.

Michael Peterson

Was in and out very fast ! Paul was very good at keeping me informed during the entire process and was very friendly and courteous !

gr8scot2 .

Amazing service from the minute I walked in till I left. I told Antonio I was in a rush for an oil change he took my keys and had it straight into the service bay. 30 minutes later I was being walked into cashier to pay. A comprehensive list showing me all fluids where topped off and tires checked was provided and explained.Thank you again Antonio will not be going anywhere else for service to my Jeep.

erika brooks

I have been a customer since 1998 and have after this last experience I may never purchase another vehicle from Galeana. I had to have body work done and although in the past I have been pleased with the results, this last time I was given my car back with no windshield wipers, several areas where the paint job was done poorly and the interior of my car covered in a coating of thick paint dust(leather seats, dash, floors,roof everywhere)nothing was covered to protect it. The car wasn't cleaned on the outside. I was disappointed and called immediately and was told to return the following day, which I did but was advised that they were not notified I would be returning. I sought out the GM who was helpful. But I stilk had to have my car interior cleaned after a n additional poor job.

Kay Mays

Excellent service. Was provided a loaner car. Got my vehicle back as soon as possible.

Christian Sharpe

Referred by a friend. Really good place to shop at. Great staff!

Robert G

Courtesy, kindness and professionalism at galeana. Very helpful people.

Jennifer J

My salesperson Paul was wonderful! Everything sent very smooth and quick. Chad with the financing couldn't have made it an easier or quicker than he did. You didn't get the run around like you do at other dealerships. All of the staff made you feel very comfortable and were extremely nice. Would highly recommend buying a car from these guys.

Brian DiLascia

Excellent service, very good communication, a fair negotiation, and a friendly team to help make the buying experience a great one. And I love my new Jeep Wrangler! Thank you

Alden Frostad

Bought a 2019 rubicon and couldn’t be happier. Martin, Joe and the team are great.

Lori Zipp

I would like to thank Adam and Darren in the purchase of my new Kia. They are the best team around. I will never go to another place to buy a car as long as they are in the business. Thank you again guys, you are the best

Carlton Cook

A lot better to deal with than most dealerships, but they are still a car dealership. Their job is to separate you from as much of your money as possible. Stay firm, they’ll work with you. Don’t go to Augusta Ga Kia.

Deep Emotion

Responding to management. Karl did not offer me any discounts. That made me mad. My car was services by galeana in June. August come, the system that Galeana service. Is now showing check engine. My first thought, didn't I just get that service. The rule is. You take it back to the last person that touched it, Galeana. I knew of the $75 charge to check it. I had a free one done. They want to check it. Without waving the fee. With him looking at the computer. Showing they did the job. After seeing they did the job. He quoted me a price of $221. To install a $14 part. If the coolant was so old. The thermostat was old too. At the time of service. It was working just fine then. Two months later, they want to charge me $221 for the same job. With no offer of a discount. Then lie and say they offer a discount. I loved Galeana, but I didn't feel the love in return. After seeing this review. Management didn't call me. They know my number when they want to sale me a car. But, don't know my number to fix a problem. What do you think of that?

Amanda W

Friendly place to get your kia worked on. One thing that turned me off to the place was the first time I went I was attended to nicely. The next time I called about my warranty I was put off and was a bother. All in all was happy with the service the first time second time not so much.

Jay Mitchell

The team worked had to make sure that I got everything the way I wanted to no pressure to add the things that I didn’t. Will definitely buy here again.

Sheryl Wicker

Stan Boyd was the best! I came with a certain budget and he made it work! He was also very helpful after I left. I had several questions and he was quick to respond to every one of them!! All management should be like him! Also the finance part with Dale Wolan was very quick. He explained everything professionally and we were done in a matter of 15 minutes. Best car buying experience I've ever had!!

MLucienne Collier

Had a great experience with all the people there and Faith Rivers was my sales consultant very helpful and patient. Very good experience.

Stephen Riley

Was the easiest we have ever bought a vehicle. Everyone was friendly, and Earl was very knowledgeable about the vehicle. I would recommend Galeana

S J

Galeana is the only place to buy a car!!! As for Gerry Delgado. Hey are a good team

Karen Gillens

Clint was a humble and nice salesman's. There were no pressure in purchasing any vehicle. They will work with you on pricing also. If anything that you doesn't like concerning the vehicle they would handle it right then and there.

Timothy Gladders

Service department is second to none! Staff always greets me by name and anticipates my service needs. I've been a customer for years and completely TRUST their expertise, knowledge and advice!

steve smith

Purchased my first Kia (Soul) in 2013. Darren Doar was the salesman. I remember we were very limited in money, and needed a miracle deal to get our daughter into a car. Darren was amazing...did the entire deal over the phone, and everything was exactly as described. The entire process went flawless. Fast Forward six years and the soul bit the dust in a accident, and so it was time for another vehicle for my son this time. Had been shopping for several weeks looking for another soul or forte, and was continually getting the run around at several dealer...."Just come in and test drive"....ugh. Terribly sneaky and devious dealers everywhere. Then I got an email from Galeana....and remembered that we did buy from there before.....and lo and behold....Darren still works there..! He was SO FAST with a quote....WITHOUT having to drive there. It wasn't the best quote....but it was the most transparent....and then he texted back that we qualified for an additional rebate....and OMG.....we were $1000 lower than anything else within 200 miles. Just a great deal! Darren had the car Detailed amazingly for my son as we drove in....was impeccable! The entire process was smooth and easy....great salesman.....will not get a Kia from anywhere else again! The dealer could use a another finance office....the finance guy was great....no pressure....no issues....but in my opinion they just need another guy to get the deals through more quickly. If you are shopping for a new Kia.....PLEASE CALL Darren.....IMO....there is no reason to call anyone else.

Derek Hutton

Disappointed in my experience with Galeana. TL;DR Galeana service did not recommend an alignment after suspension work forcing me to replace good tires 4 months later. When contacted they admitted fault but refused to do anything about it. I brought my wife's car in to get a fix on a recall. I ask for a quote to have the ball joints replaced as one was very worn. The price was (surprisingly) comparable to other quotes I had received. It took all day but everything went well. 5 months later I noticed my front tires, which are 2-years <8,000 miles, are wearing unevenly & close to balding on the inside. I ask questions on a few online forums and get told that an alignment should have been done when ball joints were replaced. I call Galeana service, get Kevin on the phone, and start with the question "In your opinion, is it necessary to do an alignment after a ball joint replacement?". Kevin replies "Oh I would always recommend it and its commonplace for us to do it here". So then I asked why I wasn't recommended to have an alignment done when they did suspension work. He looked up the work order and says "strange, they don't have that they recommended or suggested an alignment for you". He did more digging and said they should have, and they didn't. I then ask can he give me a deal on two tires and an alignment. He then tries to sell me two tires and an alignment for 45% more than the locally owned tire shop in my neighborhood. I cannot recommend visiting Galeana if you are looking for sound mechanic work or advice.

Nakia Adams

Great service! All things were handled with satisfactory care. Professionally, and they were extremely kind individuals. I will be taking my vehicle back for service again! Thank you!!

Alli Hill

I love Galeana Jeep Columbia! Steve is the best and I highly recommend asking for him if you’re interested in purchasing a vehicle at that location! Everyone is super nice, the environment is clean and mellow. Overall, Galeana takes care of their customers.

Katherine Lockwood

Kevin Cook was wonderful to work with in the Service Department and accommodated my needs for my Jeep very quickly.

Katherine Engels

Very friendly and quick to help! Every time I have a problem with my car, they make my day easier!

Amanda Morris

Working with Robert, Joe, and Tim was very easy. Robert answered all my questions and was very patient while I took time to make sure I was ready to purchase. I love my 2018 Jeep Wrangler! I had only ever bought vehicles from one dealership before my experience with Galeana, and I was nervous about the process. After Friday, I can definitely say that I would recommend buying a vehicle from this dealership!

jackie shealy

Darren, was very good getting the rate I needed. Very willing to get me the best.

Google User

Told me they would run my credit once, check my credit monitoring they ran it like 9 different times caused my score to drop 30plus points

Helen Shropshire

Ms.Dawn is a great asset to your company . She is very helpful very knowledgeable . I truly enjoyed working with her . She made my experience very Pleasant . Thank you ,Helen Shropshire

Julie Johnson

Amazing experience!! Wonderful service! I was on the road with my daughter heading from NC to Florida when our display quit working in my Pacifica Hybrid. We stopped in hoping someone would be able to help us and we could continue it our trip. The service was excellent. They worked us in even though we didn’t have an appointment and had us on the road in no time. Highly recommend!!!

Alia Buckner

The staff at Galeana Kia are very professional. They also provide good customer service.

Melanie Melanie

Even though we didnt buy from here the staff is VERY friendly and eager to help you any way they can. The used car manager opened the door for us and was very friendly. They even stayed after closing.

Lynda Higgins

We had a wonderful experience with this facility as they helped squeeze us in on a busy Saturday. We were traveling and 9 hours from our home when our engine light came on and started to falter. We googled the nearest Chrysler service location and came to yours. They were professional, helpful and kind during a highly stressful situation. They made the necessary repair to get us back on the road and safely home.

Brandi Powell

I didn’t buy my vehicle here but I do get it serviced here. Oil changes are super quick and the staff is always friendly and helpful. Great place to get your vehicle services. Prices are reasonable. It’s definitely a place that you can get in and out of within an hour (lunch) for an oil change instead of taking up time on a Saturday! If that doesn’t work for you, they are open on Saturdays too!

Caroline Bisch

The people at Galeana were so kind and helpful. I just moved down to SC from PA so I am brand new to the area and dealing with car trouble is tough. My problem required a dealership and I'm thankful I took the recommendation of Galeana. Dawn was so helpful as well as Kevin in the service department. My jeep will always go through this dealership.

HGS Studley

Great and cooperative sales staff. Sales manager Adam and Salesperson Austin absolutely no pressure. Been a Kia fan since 2007. I have personally referred many many people to this dealership because of the way they do business.

Peter Larkin

As always, the work is great and thorough. The only negative is the length of time it took to change oil and rotate tires. Over an hour. Maybe short staff or my turn in line.

Justin Holder

Great dealership and great service dept. They got me in and out on a busy day. Would suggest them to everyone

Lexie Pink

Gates was so helpful! I appreciate everything he has done to help me drive off the lot with a 2019 Kia Optima. #GatesYouTheMan

Desiree Busko

The sales and management team are great! Not pushy and answered all of my (sometimes silly) questions. They got me in a great vehicle at the price I wanted to pay. Great dealership! I sent a friend and she bought as well!

Michael Watts

Great place to buy a car! I bought a KIA from here and it was quick and painless experience, no BS, no running around, no circus environment. I will certainly come back here for my next KIA instead of that other guy.

Brittany Pearson

Jersy Jeff is the best!. He help make a dream a reality and for that I say thank you so much! I Love My wrangler

Ada Hooks

My appointment was until 0945 but I got there at 0900. They took my vehicle in and had me out before 1000. Great service!

rhonda brown

Jersey Jeff was the best at getting me what I wanted at a reasonable price! Mo was also helpful with explaining all the warranty policies and helping find which policy matched my needs. Great customer service! Hands down the best car buying experience I’ve had.

Andrew Hall

Everyone was friendly and went out of their way to accommodate your needs.

Thomas Terry

Great experience from start to finish. Great customer service is hard to find these days. Well we found it at Galeana Kia. Our sales rep David Jenkins was genuine and knowledgeable. We did not get the normally waiting game that most car dealers tend to do. They found the right car for our needs and gave us a great price. I would encourage anyone to visit them for their next purchase.

Aimee Roth

Cliff was super laid back which is what we needed when going to the dealership just to test drive. Darren was quick and clear cut with the online quote I requested. The price was honored in store and so was my time. We got the Telluride we wanted sooner than predicted

Ann Bryant

The people at Galeana is always polite, curteous and friendly. I always enjoy the service they provide (The Best)

shad sheleste

My dad bought a car here with Frank Fernandez and he was really helpful and made things really easy.

Jamil Robertson

What a wonderful experience! The three person team that took care of me, was absolutely exceptional; sales manager, finance manager and sales associate. Gerry Delgado (sales associate) was extremely professional. He explained every feature that my Kia has, as well as warranty information, recommended services, etc... The team at Galeana Kia made me and my wife extremely happy. Looking forward to doing business with them in the near future. Thanks again!!

Melanie East

Service department got me in and out in a very timely manner with proper resolution.

Yolanda Haile

My last experience at Galeana was the worst one EVER!! I have been bringing my car there for my routine oil changes every since I got it in 2011. I have NEVER let anyone else look under my hood!! I was told that I had a "severe" oil leak around my oil pan! Yeah..right!! I have not seen ANY oil leaking which I stated..no alert to tell me that I needed to change it. I just know how often I should change the oil. Then I was asked if I parked on cement. Uh..what does that have to do with anything?!! No matter where I parked IF I had a "severe" oil leak I'd see it!! I don't know what kind of "CROOKS" you all have there now but you all shouldn't be trying to charge people for repairs that do not exist or for ones that you are creating. This is what I missed about my Dad. He was an honest mechanic!! You all need to create such an atmosphere there!! It's been a little over a week since I had the oil changed..still NO sight of an oil leak. What I should do is "BLAST" you all on EVERY Social Media outlet!! I once thought the world of you all..now I'm going to have to find somewhere else to take my car!! Sad!!!

Trish Maloney

I had a great experience at Galeana. From the beginning phone call with Paul to visiting sales and working with Robert to signing more paperwork in Finance, everyone was friendly, helpful and professional. Love my new 2018 KIA Forte Sedan!

Alicia Alvarado

Jersey Jeff helped me get the wrangler I wanted. They are so friendly at Galeana! Made me an offer so I drove it home when I only went to look at them. Thanks for a great experience!

Marianne Strohmeier

Paul was fabulous! No pressure, did not hover over us, and was knowledgeable! Highly recommend coming here for your next car purchase.

Polly Peyinghaus

Darren was very helpful! Listened to our needs and got us into a beautiful car in our budget. Darren was very professional. Thank you!

Lisa Hollis

My husband brought our 2017 Dodge Journey to Galeana Chrysler for service last week without an appointment. They took our vehicle back immediately, no waiting at all, rotated the tires, & did a few other maintenance/service tasks. Our car was ready in about 2 hours. Everyone @ the dealership was very polite & helpful. Kevin even texted me a day later to check in with me. Can't say enough good things about Galeana Chrysler Jeep!

Roger Jackson

My visit was for repairs on my car. The service was excellent and the work was great. The body shop is top notch. They were even increasing the shop employees when I first came in giving them all up to date classes on the latest new methods and techniques. Top notch!!

Chip Fallaw

Excellent job advising me on the services need, performing the work, and leaving my vehicle clean.

farath diaz

I went into service today without an appointment. I was having issues with the driver side door sensor. I was seen right away. Thank you to Levarus and the rest of the team for your great work and professionalism.

Keith Sheppard

Got a fair deal. Had to argue a few points. And left the dealership but they called and accepted my offer so it all worked out. My wife loves the van and features. Great van

alex stapleton

Jennifer and the whole service department crew were awesome. I received great customer service and they took care of me. Our car broke down on the way home to GA and these folks did everything to help us. Great experience.

Brenda Sharpe

Exceptional company to purchase or lease a vehicle from! I just leased my second Jeep from them and have been happy with both transactions! Great people to work with! Fast and courteous! Ask for Jersey Jeff! He’s very knowledgeable about their vehicles and a great guy to work with!

Renae Peckham

I decided it was time to downsize from my 5-yr old Sorento. I had done my research and talked with David Jenkins before I made up my mind it was time to buy a new car. He had my new car picked out when I arrived, gave me the keys and 38 miles of gas in the tank. :-) This is my 4th KiA purchased at Galeana so I was able to go out and drive where I wanted/needed to go...town, community, interstate. I was sold on the 2020 Sportage. It drives like a dream. David worked with me and made this experience as painless as possible. Go see David and tell him I sent you.

Robert Ormsby

ALWAYS a Great experience when dealing WITH service personnel. Very Knowledgeable courteous STAFF. Keep UP THE Great WORK.

Christina Wessinger

I love Galena and have always had great experience with the service department until this one case on Thursday, August 1st. My husband took my car in for service and for diagnostics and waited in the waiting room for it to be completed. After a while, I received a call from a technician asking to speak with my husband. I told him that my husband was in the waiting room and he could speak with him in person. I was then told rather sharply, “I don’t have time to go find him.” I said, “excuse me???” He said again rudely, “I don’t have time to go find him. Have a good day.” I said, “wait a minute...excuse me. You have MY car in YOUR shop and my husband is right there and you are telling me you don’t have time to speak to him face to face? I need to speak with your manager.” After asking him several times to speak with his manager as he proceeded to speak over me, someone named Alex came on the phone. I explained what happened and Alex apologized but he NEVER went to speak with my husband. They sent someone else out. This is NOT the professionalism that I expect from this Dealership.

Margaret Jones

The services that l received was good. Thank the Young Man for a Good Professional Customer Service (Job Well Done) Need More People Who Cares About Their Customer. Thank you and Enjoy your Blessed Day

Vergil Damon

Theses outstanding professionals at Galeana made this first time buyer feel every comfortable when making a section of one of many of their fine vehicles. They really went above and beyond to get me the vehicle I wanted and I'm so grateful to them. I would recommend Galeana to all who are looking to buy or trade.

Cythenia Gleaton

I had to Bring my Car back cause you Caused a light to come on therefore something went Wrong so I was Disappointed.So I can’t give you a Good Rated this Time.So maybe you do a better job even though you fix it, it should have been checked out before you Released it to me instead of bringing it back again. I left it overnight so it should of been right the first time.

Tamisha Brown

This was truly a pleasure to work with Bob and the Galeana location. I was treated with respect and great care! My visit was flawless ❤️ My next purchase will be with Galeana!

David Lowe

Great place to buy a Jeep Wrangler. Sales people are awesome here.

Latoya White

Lavarus provided SUPERB customer Service! He also made Relentless efforts in ensuring that the needs for my 2012 Kia Optima were met in a timely and proficient matter. I commute from Orangeburg SC all the way to Columbia SC inwhich is 56 miles away in order to receive services for my vehicle at Galeana Chrysler Jeep Kia! They even call and remind me when. My vehicle is in need of an oil change or a recall! Super Place in order to receive fair and proficient Customer Service!!!

Donald Ball

I went to Galeana to have some work done on my vehicle. I’ve tried other dealerships , and they couldn’t do the work I needed done. They were nice and friendly and got the job done in a timely manner. Thanks Galeana, my vehicles running great.

sean haynes

I took my car in to get my left bearing changed. The only issue I had was it was making a grinding noise when I turned. I got my car back and the grinding noise is gone but now my car vibrates at high speed and my steering wheel make a clunking sound. None of that was a problem when I gave the car to them. I have taken my ca into this place several time with it coming back with the initial problem fixed but a new issue that cost more. I would not recommend this place or these mechanics. Being a mechanic myself I understand normal wear and tear but a car should not come back to its owner with more issues than it went in with and being a veteran people should have to doubt the mechanic.

carolyn mckethan

Excellent experience, great sales staff. Would highly recommend.

Deanna E.

Thank you for wonderful service. It was timely with a clean relaxing place to wait. I was also able to ask questions of the service team regarding a light on my dash board that is not functioning. The computer system was checked (for free) and my worries were erased. Thank you all.

James Upp

I hope service department is going to be just as good as sales department was

Marguerite Sterling

No pressure from sales people. They were knowledgeable and personable. Test drive was long enough for me to get a good feel for the vehicle. Follow up by sales staff was friendly and not pushy. Mazda is still on my list for my next vehicle!

Steven Booty-Davis

Steven was extremely helpful and kept me informed of the progress with my vehicle. The technician discovered some oil leaks while performing a recall and was able to get it repaired in a very timely manner.

Aaron Livingston

Drove an hour and 20 minutes to Galeana because of their honest and straightforward pricing. This dealership did not have thousands of dollars in addendums added to the sale price. If anyone is in the market for a Kia I would recommend them any day over Evans Kia in Augusta. Mr Delgado our salesman was extremely nice and everything was ready to go as soon as we arrived.

Sylvia Tutt

Service is always fast and efficient. Customer service is always good.

Arline Washington

Loving the Jeep Compass I was able to purchase on February 15. Wally, my salesperson, was very friendly, down to earth, and ready to help me from the moment my fiance and I arrived on the lot. The auto loan process was easy and convenient. Thank you Galeana for not only helping me get what I needed but everything I wanted in a vehicle!

Adrienne Holliday

My first time there since I got my JEEP in January 2019. I will definitely be back. The staff was very nice, professional, honest, knowledgeable,and friendly. They provided excellent customer service. Thanks for greeting me with a smile, and offering me refreshments. Thanks for making me feel so welcomed.

Frankie Crawford

Every time I have had questions they were answered immediately, and also if there were problems, they were taken care of immediately. Even when stuck on the side of the road, you guys sent the tow truck to me, within thirty minutes. So far, I love doing business with people who love their job, even when people were acting negatively.

Judy Kinney

I was very pleased with my experience. Clint was very professional and friendly but not at all pushy. I would recommend him and Galeana to anyone looking to purchase a vehicle

John Ehlke

Galeana is just the greatest place I ever had my car fixed at. Thank you all for a great job.

Joseph B

This is one of those reviews that gets one star only because zero out of five isn't an option. I've even been holding off on writing this just because I didn't want to be writing it based solely off of emotion and anger. I had been looking with my wife for a Jeep Wrangler for a while and finally decided we were ready to buy one. Spent hours looking for one while in Charlotte one weekend, but couldn't settle on one. The following weekend we got up early to go to Galeana and another dealership - but ended back at Galeana because they had the larger selection. The first sales rep listened to what we were looking for, but ended up bringing out the GM (Joe Owens). First impressions weren't good when he didn't even offer to shake my hand, but that's just me. After a few moments of telling him exactly what we were looking for he told me that all the Jeeps were unlocked and to check them out and let him know what I wanted. While making my way around the lot my wife stayed back and spoke to Joe more. He actually had the audacity to tell my wife that he didn't know why I was "waisting his time" and that I "either buy a Jeep or I don't." My wife being smart knew not to tell me what he said while we were there, but he got much worse. Out of all the Jeeps, the one I really wanted to see was locked. I figured maybe this was their standard procedure when the car was currently on hold or being negotiated so I asked him why it was locked and explained just that reasoning. His response was, "why the hell would I know why that one is locked?! I have over 500 cars in my lot and you expect me to keep track of why one just happens to be locked." Keep in mind this was the GM! So I let it slide, he said he'd go get the first guy to help me so I said yes. I had to speak over him to ask him to go get the other guy so I could see the car just because he kept going on about having 500 cars and being rude about me asking why it was locked. So he tells me, "Sure I'll go get (whoever)", but then he just stares at me looking like he wanted to fight and didn't move. Then he condescendingly asked me if I wanted "a water, some popcorn? Coffee, cream, sugar?" I kept saying no thank you, but after his third of fourth patronizing response I said "we're just going to leave," he asked why I was being so "combative with him..." He was doing all of this outside and in front of other customers. I have never had such a horrible experience or met such or piss poor excuse for a sales rep/GM. I will never purchase from Galeana unless they give me a FAT deal and/or/preferably remove him from his position. Unfortunately he's the GM and I have no one to report him to, but I hope karma makes its way around.

Aaron glover

Communication was not great made an appointment for monday 7:30 am for an A/C and center console power shortage problem and Transmission. I dropped my car off Sunday night, and assumed I would be getting a call the next day for an update. This didn't happen, I eventually called to find out that my service rep was still searching for a mechanic. The repair to my A/C was finished on friday afternoon and I was charged $700 on labor for a problem that had mostly been troubleshooted. The replacement part was around $100. My total came to around $850. As you can see labor was a significant portion of my bill. I wanted my transmission worked on as well but the repair was never started. They told me that this repair was not passed down to the mechanic and I had to reschedule for the next week. That would mean leaving my car over the weekend which I couldnt do because I needed the transportation to get home to Charleston. Remember i am already paying $850 for repairs. I asked if I was eligible for a loaner to my disappointment I was not . This meant I had to come back and drop my car off for another week. I opted not to do so and to try my luck somewhere else. This was not a good experience at all

Rhonda Ergle

"A wonderful, pleasant experience!" I needed a vehicle quickly (my old car died!) and every single person I dealt with was amazing! Even the associates that I didn't deal with were extremely nice. Brett, my salesman, was friendly, helpful, honest and he made buying a car fun. The entire staff worked with me to ensure I was in a reliable, affordable for me car, and they also wanted me to look good! I am not a car maintenance savvy person and I made that very clear. Brett made sure I knew that I could call at anytime with maintenance questions and he would direct me to the appropriate place. The Finance Manager reiterated this as well. We were there well after closing time and not one person even was bothered by this. The customer service is outstanding!!! All in all an amazing experience in a stressful time (having no vehicle at all!).Thank you SO MUCH!

Keith Nicely

Great car shopping experience, sales people are very friendly and helpful, very knowledgeable in car sales,

WARRIOR CONSTANCE SPEAKS

This process was quick, effective, and affordable. I loved working with Johnnie McDuffie, the best salesman I've ever worked with. If you're in the mark for a new car please reach out to him, integrity is his middle name.

Heath Hoffmann

We had a terrific experience buying our 2020 Kia Telluride from Galeana. Within 2 minutes of submitting an online form indicating our interest in the Telluride, I received a text from David Jenkins. David was responsive and professional, making this the easiest and most rewarding car buying experience I have ever had. While I plan to keep my Telluride for many years to come, I would definitely go back to David in the future when I'm in the market for a new car...which says a lot since I live 2 hours from Galeana.

Joe faulisi

Very good service, they worked with my wife and I to explain the new car. We will definitely buy there again. Thanks to the salesman Johnny McDuffie and Joe Fulton.

tonya arthur

I enjoyed my experience at Galeana getting my oil change. The associates made me feel comfortable. Enjoyed the professional atmosphere along with the professional attitudes. Keep up the good work

Kathy Havird

I was not there. My brother brought my car down. He did not have anything negative to say. Thank leased with the service and assessment.

Tina Coelho

Great vehicle buying experience! Had paperwork ready for me to sign when I went back to pick up my new vehicle. Thank you for making this an uneventful car buying experience!

Lavaris Young

Friendly service the wait wasn't long met one of the sales rep I have the same name as me will return again if I have an issue

Drew Gonick

Appointment at 11a for trailer wiring activation, oil change, and routine inspection. Was told at drop off and at 4p after I called that someone would call me to confirm services and provide a time to pickup my vehicle but never was called. Ended up getting dropped off prior to close 6p only to wait around to be told that my car was almost ready. That took another 45 mins or so. Good news is I got my car back. Bad news is no one reviewed my inspection, nor did I receive a copy. I know the oil was changed but uncertain wether the trailer lights work. The people in the service department are nice but overall disappointed with the experience.

DeVantae Williams

My name is Paul D. Williams. I purchased a 2019 Chrysler 300 on 7/5/2019. Jersey was my salesman. He was very professional and made my time valuable, and made me feel like nothing could go wrong with my sale. I was referred to him, by a good friend of mine. So, if you want to use Galena for your next purchase go see Jersey, and let him know Paul Williams sent you!

Donna Anthony

Took my 2019 Soul in for an oil change and tire rotation, the service workers were very fast. I didn’t have to wait long at all. Thanks.

Ashley Sheheen

Amazing customer service! We went to look at a car and we ended up leaving with the car the same day. Within a Span of a few hours, the car was detailed (twice), filled with gas, cleaned and stored in the garage. They also gave gifts for the car which was another wonderful surprise. Overall the people there are outstanding and really care about their customers!

Harvey Merrett

Fast and efficient service when you just need that quick oil change.

Joyce Turner

My salesperson was John McDuffie. He was very helpful & courteous. I took a couple of his cards because I would highly recommend him as being the salesperson to get with.

Tony Butler

First off let me say my experience there was top-notch. I already knew which representative I wanted to speak with and he did not disappoint. Gerry Delgado was very positive and patient. He continued to work hard to ensure a monthly payment I’d be able to afford. The financial guy, Chad, was awesome. He played hardball as he should but he kept it respectful and entertaining. I don’t remember the name of the other guy that helped me but he was kind of like the head man in charge he was very helpful and just very welcoming, he ultimately got me to the price point that I wanted to be. My overall experience at Galeana KIA was awesome

Joyce Carlisle

Wonderful experience. Had the best car sales agent, Wali. He was professional and knowledgeable about the vehicle and financing.

Gissel Santana

Absolutely love their hospitality. I had to be at work in less than 2 hours and they did a tremendous job with letting me know what was being worked on and how much time was left. Will definitely go to Galeana for future service.

Jacqueline Bates

A huge Thank You to Xan and Cliff for making the whole car buying process as seamless as possible. They were in constant contact and kept me informed throughout the whole process. I probably changed my mind on 3 or 4 different vehicles but they were patient and willing to do whatever it took to make sure I was 100% satisfied with my purchase. I felt confident that the sales reps at this dealership had my best interest at heart. Not all of them do. I purchased a 2018 Jeep Renegade Latitude and I am in love with my new vehicle!!!!

Mrs Ashford

Out of all the dealerships I have ever been to Galeana is the best and #1 in America. If you want your dream car this is the place to go and you will leave there HAPPY. Everybody in there was nice, friendly, fun, and they made sure you was comfortable. Might I add a very clean place. I'm so excited for my 2019 Chrysler 300. Thanks again. Special shout out to Xan Smythe who sold me my car with no problems.

Courtney Montgomery

My experience was good until I checked all my fluids after they were supposed to have already completed the 27-point check, and there was not any wiper fluid to clean my Windows’.

Annie Cato-China

I had a great experience at Galena, the staff was great. I arrived a little later than my appointment time, but they got me a timely manner. I had the driver and passenger side airbags replaced in less time than they quoted. The staff was very friendly as they walked through the customer's lounge, everyone stopped to speak. Very nice experience.

Trish Burwell

I always look forward to the Express Oil Change services that are offered. Galeana's staff members--especially Antonio-- are always so professional and genuinely courteous!

Josetta Frierson

My Service Advisor Levarus Reaves has always been professional and honest with me. He is the reason I continue to come to Galeana Kia for service on my Kia. I have traveled upwards of four hours to get my car serviced at Galeana Kia in Columbia South Carolina.