You have all the opinions of people like you who consumed the services of Edwards Auto Sales Co Inc (Car Concessionaire) in South Carolina area.
At present this firm receives a score of 4.7 over 5 and the score has been calculated on 206 reviews.
As you can see the average of ratings that it reaches is almost the best one, and it is based on a high number of scores, so we can think that the evaluation is very faithful. If there are many people who bothered to leave their opinion when they are pleased with the business, is that it works.
You know that we don't usually bother to give evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Car Concessionaire is included in the category of Ford dealer.
Excellent customer service.
Always willing to help u out
Helped me with replacing my truck that was totalled by someone driving on the wrong side of the road. Great customer service and worked with me.
Always great customer service at the parts counter!!!
They are the best. Make you fill at home. The best dealership in Oconee
I would rather Edward's Auto Sales Company in Walhalla service my Ford Escape because of the service that I receive while I'm there waiting. Everyone is helpful and extremely patient. I have gone to Gwinn Tire and Alignment in Easley and get good service but I would rather go out of my way going to Edward's Ford and get the best service. Great prices are a plus too and I just love the over all experience with these wonderful friends.
Quick service. Very fair pricing
They have best Auto Dealership staff my husband and I ever met and our salesman, Broadus, was phenomenal !!! They make you feel like family and I LOVE my new car !!! ♡♡
Fixed my problem in short order and everything works great now.
The wife and I purchased a new 2017 Ford Escape from Edwards Auto Sales. This was the third vehicle we purchased from Edwards. Stacey Garrett was our salesman. He was extremly helpful and no high pressure sakes techniques. There wasn't any of the deceiving methods used by other dealers when advertising on the Internet. No deduction of incentives that I wasn't able to receive. When I turned over my keys for my trade-in, I didn't have to ask numerous times for them to be returned. Danny Edwards the owner worked with Stacey through our dealing and discussion of price. Both were friendly and honest men. Lurching a vehicle from Edwards Auto Sales was like it always used to be years ago. No high pressure techniques and just down home conversation. All in all the whole experience was very good to excellent experience. I would surely recommend all my friends to go to Edwards, but I would also advise them to check out other dealers, because then they will realize the excellent job Edwards Auto Sales does. T. W. Morse
Wanted to rent VAN, no because would not rent commercially. FORD Dealership, so great products.
Great Service Every time.
Stacey Garrett provides excellent customer service!
Stacy was very helpful and knowledgeable. The whole process through Edwards Auto Sales was very pleasant!
Great service work on my 2018 Explorer. Thanks.
Very nice and helpful.
Best experience ever at a dealership!
Stacey Garrett was able to make our dream of a new car come true and we can not thank him enough!
Friendly and helpful sales staff. New and used Ford vehicles.
Got my f350 back after 4 weeks of nothing....found damage to right rear fender....red scuff and black drag marks....I am waiting on relief before contacting owner....I washed this truck weekly and so this happened inside shop or in your parking lot....I have time stamped photos.. R.vereb. west union....2012 white f350 dually
This was the easiest car buying experience from a dealership that I have ever had. They didn't try to play annoying games or hide numbers like many other dealers do. They offered other products like warranties but didn't push and push like other dealers. They were up front on my trade in, right in line with kbb trade in value. I went to several other dealers before this who came in at half of kbb trade in value (again with the annoying games that some dealerships play). This was the most stress free and enjoyable car buying experience I have ever had.
They're friendly folks. When you are having an issue with your vehicle, they listen.
Courteous, friendly, timely. I have used this company since 1981.
Excellent srevice
absolutely the most awesome experience I have ever had purchasing a Vehicle. Thank You Broadus Albertson for helping meet my wants and needs in Buying a Truck. this F150 lariat has me completely Satisfied in a Truck.
Always do a great job and done quickly!
Excellent buying experience!! Highly recommend Edwards for your next car purchase!!
Everyone was Courteous very helpful and knowledgeable About my buying a new car from them.
Great buying experience all around. Everyone at Edwards Ford was professional, courteous, and helpful. Will definitely be visiting them again for the next vehicle purchase!
Great experience working with Edwards Auto Sales. Friendly and helpful staff and the initial offer on my trade in wasn't a low-ball offer. They are a great option for those who hate the car buying process.
Fixed my concern very Quickly!
What a great group of people! I had a wonderful buying experience with the Edwards team.
Fantastic sales staff and easy, simple process to enjoying my new ride.
What a fantastic experience! Danny and company are top notch. I just bought an Explorer last weekend from Edwards Auto Sales and it was the most pleasant car buying experience I've had. No pressure, no add-ons, just great service and genuine people. No one tries to upsell anything and they really listen to what the customer wants. I've bought and sold at dealers and privately and this is, by far, my best experience.
EXCELLENT!!! I would give everything about this dealership 8 stars if I could. Honest, fair, exceptional service and detail oriented. I’ve never traded up so easily. Sales (Broadus) and company: Excellent! Financing: Excellent, thorough and lightning fast. Service Department: Excellent, clean and proficient. The entire staff at Edwards are just top notch! You are valued as a customer and it’s not just some show. They really go the extra mile in all areas. I will be returning to Edwards Ford for everything.
Friendly staff and super quick transaction.
Attentive, quick and thorough service. Thank you I will be back.
Performed the 65,000 mile checkup with ease.
Awesome people!
Bought a used vehicle from these folks. On the test drive, an electrical fault occured, causing the AC and radio to quit. We really liked the car, so we bought it with the condition they fixed the fault. They fixed it and we were happy. A week later the same fault occured. We brought it back, and they fixed it AGAIN free of charge. Two days later, the same error happened! I thought we got a lemon. We called, and brought it back. After investigating, it was finally found that there was a small pinched wire that was causing all these issues. It was either the original problem, or a result of replacing the original part. The mechanic even stated it likely was their fault, and they didn't charge us. WONDERFUL treatment, zero hassle both in purchasing and in service. I will probably buy my next vehicle from them.
Excellent service, on time, courteous, fair prices, what more could you ask for.
Great service from great people! Don't purchase from any other dealer. Great service department too.
Former Lake Keowee Ford (LKF) customer here. I was a LKF customer for two years but recently, the Service department there decided that they are too good for answering phone calls and returning phone calls. I decided to try Edwards Ford since it is only 10 mins or so from LKF. I had a very good experience. They were competent enough to inspect my Focus’s fuel tank recall notice even before the official commencement of service for that recall. Ford Anderson wouldn’t take the car for another week. I had the oil changed and the wheels realigned too when I was there. The service was good and the pricing was fair. I price checked their wheel realignment price with a mechanic that I had gone to before for alignment. Edwards Ford did the job for $10 less. They have earned a new customer in me. If you’re a former LKF like me and are looking around for a new dealer, give this one a try. You won’t be disappointed.
Bought a vehicle from them almost two years ago and plan on returning soon! Best place I’ve found to do business with!
There with my father in law for rental, everyone very nice!!
Bought online. Easy comfortable deal. Highly reccommend
Not a better hometown feel dealership that I know of. Ford should be proud to have them.
Very dependable service and a pleasure to do business with.
The service department is the WORST. I ALWAYS have issues with them not doing something right, I guess that's my fault for continuing to take my car there but this was the icing on the cake and I will NEVER go back. I was told by Valvoline that they could not do my tire rotation because the last time it was done someone stripped the lug nuts and they could not get the tires off. The last time it was done was at Edwards so I emailed Lee and asked about how they would go about fixing it, I told him that I could get there at 5 one afternoon because I WORK and his response was "4 is the latest we do because we close at 5:30". First of all, how does that even make sense? It takes you an hour and a half to close up? No, that's LAZINESS. Second of all, he also stated that "we didn't do that, the caps swell and cause this, we've seen it multiple times". So, on that note I took my car to Super Service to have them take a look because they stay open until 6 and they book appointments all the way up to this time!! They stated that "we had an extremely hard time getting them off and this was caused by someone using the wrong size socket". So now that's two different places telling me the same thing and Edwards still won't admit they did anything wrong!!!!! I'm not usually one to complain, I've actually never even done a review like this but I felt like I needed to warn others on how terrible this place is because this isn't even the first time something like this has happened. They couldn't fix the SYNC system in my car when I first bought it, I had to take it up there at least 5 different times. And more recently I took it to them to fix a noise and they supposedly replaced the part that was making the noise but guess what? THEY DIDN'T, it still makes the screeching noise, so what did they even replace? Okay, rant over. You've been warned.
Fast service fair prices
Excellent customer experience !
When contacting the other local Ford dealership (Lake Keowee Ford) about replacing the recalled airbags in my 2011 Ranger (which had the potential of exploding on deployment and sending shrapnel into the driver/passengers), I left a message 3 times with the service department to call me about getting the recalled airbag parts replaced. Never ONCE did I receive a call back. When I called Edwards, I spoke to a service technician on my first try. They had the parts in stock and we set up an appointment in a timely fashion. They replaced the recalled parts with no problems whatsoever. Thanks Edwards Auto Sales!!
This is the worst service department I have ever seen my 67 years on this earth. After taking my truck back when it was not fixed right the first time,they called and said the truck was fixed but didn't work right and needed more done I had enough, I know when someone is working you over. I picked my truck up and left over $700 for a job not done right. Stay away from there. After getting two phone calls from the owner and him saying If I was going to rip you off I would have charged you more money. This came out of the blue, but after hearing that it makes you wonder.
Best dealership, owners, salesman and employees! Honest, dependable and very helpful!
Great car buying experience with Edwards Ford. It is wise to check them out before you purchase. Joe is a great salesperson that is not pushy and wants to find you the vehicle that you want. He was a pleasure to work with over the weeks as I decided what vehicle I wanted. There was no problem with my repeated test drives. There were no hidden fees added to the price of the car so the price they quoted was the price of the car.
They do great work. Very nice employees!
Friendly employees that service your vehicle quickly and don’t charge you an arm and a leg.
Fast, efficient, friendly and complete satisfaction
Pleasantly surprised that the repairs that were made did not require parts only the tightening of a bolt very reasonably priced. Very good customer service and friendly employees.
I purchased my first car from Edwards. Since that time back in the 1980s I have purchased four more vehicles from Edwards. I have them complete all of my maintenance and service needs. Always friendly and fair. I highly recommend Edwards for all of your vehicle purchase and service needs!
Came down to pretty rude while talking to Danny.
Always treated well....good deals, fair prices, excellent service.
I’ve gotten 3 out of 4 if my cars from Edwards. They are NEVER pushy and give you the space you need to make a decision. If you need a car or truck or SUV I highly reccomend Edwards!
Had a great experience at Edwards Auto Sales. Have bought used cars from them for years. Decided to buy a brand new car and had a awesome experience with Broadus and Neal. They helped me and got me in exactly what I wanted
Pretty fair
Fast, friendly service.
Everyone was courteous. The service was completed in a timely fashion and as requested. Very relaxed atmosphere.
Best car purchasing process I ever experienced, upfront, competitive and easy to do business with.
I had been searching for a 2010 Explorer Sport Trac XLT to replace my mid-size pick up truck. I was looking for a vehicle with the comfort & amenities of a car + storage space for small hauling purposes, TheSport Trac fit my needs perfectly. I have been a past service customer at Edwards since 2011 & feel very comfortable with all the staff. I saw it on the lot Friday afternoon & stopped in to see my friend Joe Cobb so I could test it out. Joe Cobb & Danny Edwards worked up a mutually agreeable price & I took delivery on Saturday afternoon. I have put about 500 miles on it, and very glad with my decision. Again, everyone at Edwards is friendly & professional which tells me Edwards Auto Sales is the right place to buy a car!
Great people
When I arrived the staff were friendly and accommodating. The sales person really worked with me so that I could find an affordable car and price so that I was able to purchase one. I have yet to drive the car much or far but from my trips around town the car seems to handle well. I would recommend this place to anyone.
The Expedition is a great family car. The sales team treated us like family!
Fantastic Friendly Staff and Service . If you're looking for a car or truck or suv new or used this is the place. Broadus was Awesome to buy our Ford Edge from. We Love Edwards Ford.
Courteous, quick and reliable service. I appreciate their good service.
Best car buying experience ever. Extraordinary staff!
Buying at Edwards was quick and easy--they took care of everything. Also, having my truck serviced at their department was also very good with professional service. They actually finished 3 hours ahead of schedule. Go see the Edwards team for your vehicle needs!
Excellent service. Friendly staff. Great experience!
Danny an all the gang at Ford place are alright with me.they are nice, curtious,very knowledgeable, I always get results when I have a problem, or questions.danny is a very good person, an a great car salesman.i know first hand.i recommend Danny all the time to my friends looking for a car.go by see them,you'll be glad you did.wow at the savings.
I love these guys! I have recently leased a new car from Edwards Auto Sales and had a great experience. All 3 of the gentlemen I worked with were so helpful and informative. This is my first experience leasing a car, so of course, I was nervous about it. They answered all my questions, no pressure. We looked at several different options before I chose what was best for me. Worked out great! All my concerns were addressed and I got a great deal. Thank you Danny, Joe and Neal! Looking forward to working with customer service.
Great buyer friendly buying experience.
They were all very nice and helpful!
Edwards Auto Sales is one of the very few car dealerships that make you feel comfortable. No pressure and they were there when we did have any questions. I know that I will be back at Edwards when I decide to trade this one in on a new one. Thanks to everyone at Edwards Ford and God Bless. John and Lavelle Terry
Great service.
Edwards auto sales has the most integrety.My dad Willlam B Woolbright really told me and my twin (always stay with Danny Edwards and he will never do you wrong } I Thank GOD for you guys i just bought a 2013 Ford Focus and I LOVE IT !!!!!!! Thanks again Karen
I highly recommend Edwards Auto sales . They put me in a brand new car and I thought I had no chance and I am so thankful I found this place!! And I love my new car!
After checking my transmission fluid, an employee recommended I set up an appointment to have my transmission looked at. The only date they had was three weeks out and I was told to bring it in that Monday by 8am, which I did. 24 hours later I hadn't heard anything so I called and asked for an update and they didn't have anything for me. Waited to call again until Thursday morning... once again they didn't have any information for me because "we have been slammed and have had workers absent today and yesterday but should have information for you by this evening or tomorrow". I decided I would just go pick my car up and take it somewhere else. When picking up my car, a worker said, "we should be able to get to it tomorrow because the man who works on the transmissions will be back tomorrow from school... he's been there all week". I had to wait 3 weeks for an appointment, have my car at Edwards by 8am that monday, even though the employee who works on transmissions wouldn't even be there till friday, absolutely zero communication throughout the week, and when I communicated with them they did not give me the entire story. Once I left I called and asked to speak with the head of the service department. He seemed to just shrug it off, no issue to him, kept stating, "well I was going to try to have it seen by tomorrow". I have never had issues with Edwards service department before but this was ridiculous. My family and I will no longer be bringing our vehicles here to be serviced.
I had an absolutely wonderful experience at Edwards! It's a local dealership with friendly, easy-going, and professional employees. They worked with me for over a week trying to find the PERFECT vehicle for me, and sure enough- we did! I would recommend everyone to try Edwards first, because they will do you right!
Great service.
Was there for service to a truck I have previously bought from an individual. Justin the technician was very helpful informative and courteous
The Edwards Auto sales team were professional and very timely in their response to my initial inquiry and all followup questions. I am very pleased with my F150 and know that I will check out Edwards again when I am in the market for a vehicle.
My experience with the service at EDWARDS Auto was awesome.
Good service. Good work
Met the owner, all I need to say I would go somewhere else
Our salesman was Joe Cobb. He was very helpful in finding the type of truck that we were interested in buying. The trade in for our Ford F-150 truck was amazing. The finance crew was concise in presenting the various financing options so that we were able to pick the "deal" that best suited our needs. We were thoroughly pleased with the service we received. We would highly recommend them to anyone wishing to purchase a vehicle.
Got the truck in quickly for appointment and very friendly. Great customer service.
Always professional and great customer service
Very impressed with the service received at Edwards. Courteous, friendly, efficient and done "right the first time". I have no complaints at all with Edwards sales or service.
Absolutely the best experience we’ve had in car shopping!!! Stacey Garrett was awesome!
Very courteous and thorough.I would recommend them highly to anyone that needs to have their car serviced
These folks are the best in the business. There are other dealers that deserve and have earned the all to familiar reputation that we usually assign to cars sales and service. Edwards should be the standard and benchmark that others should aspire to. They are like an old time family store.
Great sales team, great prices. gave us a very fair trade in, make you feel like family, and they take the time to listen to you and help you set up computer systems in car explain everything not rushing you in and out really taking the time to listen and explain and even sends a handwritten letter thanking us and reminding us that here are here for us,
I am very pleased with this dealer from sales to service. My wife and I purchased our first car together from them about 4 years ago. We were young (but employed) and they were the only dealer in the upstate to treat us with respect and dignity. They gave us a fair trade, fair price and excellent service. The sales man saw us in the lot browsing, politely asked if he could do anything for us, and threw us the keys to test drive the car. No pressure, and let us decide for ourselves. Over the years I have taken both my vehicles to them for service. They have done everything from fluids, brakes, warranty work, and even a major repair on the older vehicle. I have received nothing but honest and trust worthy work from them. No up-selling, and pressuring to get unnecessary work done. In fact, on one occasion I requested to have a major engine repair performed, when after their inspection, they found that my diagnosis was incorrect and the problem was related to a loose hose. I am a satisfied customer.
No pressure! Very helpful. Pleasant experience.
Charlie, at the parts counter has always been friendly and professional. I've personally done business here for over 40 years. Good job team!
Friendly, knowledgeable and courteous. A great place to do business.
Great people to work with. Top notch dealership, no hassle in buying a new or used vehicle.
Update April 2019: The transmission on my 2017 Edge was malfunctioning. I dropped the car off at Edwards on Monday and asked them to diagnose it. They had the car diagnosed by Wednesday and repaired by Thursday. Excellent service on this occasion, and much improved from my previous experience. Thanks! -------------------------------------------------------------------------------------------------------- My 2017 Ford Edge developed a squeak in the rear window and a rattle in the area of the passenger compartment with 35,000 miles. Took to Edwards for repairs. They claimed that a zipper on a CD case in the back of the car was the issue, and stated in the service summary that I had complained of a rattle in the back of the car, which is completely false. They ordered parts for the window and said they would call when the parts arrived. Never called. Two months later I followed up and they said they had the parts. Took it back, and asked to have the passenger compartment rattle diagnosed again. They had the car all day, and when I picked it up they had simply reprinted the falsified report from the first visit and changed the date (but not the mileage). The next day I looked under the car and found that the cover is loose and flapping in the wind under the front seats. If the service team had even looked under the car they would have found it, but they didn't.
Very helpful and caring employees
Friendly, courteous and helpful. You are treated with respect. Very easy to conduct business with. I recommend them to all my friends!
I purchased my 2002 Thunderbird from Edwards recently. Unfortunately on my way home, the service engine light came on, and the performance faded significantly. I drove back to Edward's and they said they'd look at the car the next morning, and gave me a ride home. When I returned the next day, I was provided with a report that they had to replace 4 of the coil-on-plugs, and they performed this repair at no additional cost to me. They reaffirmed my trust of their father Bob, who I actually worked for some 40 years ago.
After scheduling service for a service bulletin for timing chain replacement, I was told they had to wait on parts...pretty available parts, so I was a little taken aback, then got parts and said it would be Wednesday Thursday or Friday...made me less comfortable...then on Friday they said parts had just arrived and they would try to get it done...still not done Monday with same parts just arrived story. Felt I could no longer trust their work and picked up my car with a $150 charge to restock parts and diagnostics..then To top it off I had about $10 of car wash change missing from my armrest...thought about taking it out when I left it, but decided it would be a good test as I’m getting close to replacing my vehicle and this dealer was handy for me....won’t get anymore business from me now as I have lost all trust in them.
Before buying my new car, I visited the Service Dept. as I had had poor experience with another Ford dealer in the area. My decision to go with Edwards has been upheld, and I have never been disappointed. They are very attentive, trustworthy both on the Sales and on the Service side. Appointments are spot on time.
I have dealt with Edwards Auto Sales numerous times over decades, and their customer service is always outstanding, which keeps me coming back! I appreciate the courtesy and professionalism. Recently I had my SUV in for a noise under the hood and they did an excellent repair in a timely manner.
Least pressured and most professional dealership I have ever purchased a car from. Great job!!
Tori was great, everyone was so friendly and helpful!
Have been taking our two ford vehicles to Edwards for service since we moved to the area nearly two years ago. Prompt efficient service.
This review is for service department only, I have not purchased any vehicle from this establishment. Free wifi, free coffee, decent sized waiting area. They're upfront with you and give pretty fast service. I've never had any issues with them and their prices are decent.
Excellent repair work performed; very fair pricing and always friendly service. Strongly recommend Edwards. Great business for our community.
Great experience. Joe Cobb was a big help. We told him our needs and he surpassed our expectations.
They noticed that my key fob ring attachment was broken I got a call a couple of weeks after my service date that they had ordered me a new one. I did not ask them to they did it on their own. That's great service. Dennis Risher 5/18/2019
If you are looking for a friendly dealership that will treat you right and keep your car in top notch form, here is the place.
Great Salesman and Staff. Very easy to work with. Process didn't take long.
I give them no stars. They will sell you Junk. Be careful!!!!!!!!!!!!!!!
Everything was great right down to the best deal possible. This was probably the 8th vehicle I've bought at Edwards.
An amazing Ford dealership with great owners and employees! I would highly recommend Edwards Auto Sales to anyone looking for a vehicle. You will not be disappointed!!!!
I have not purchased from Edwards Ford. However I have sold them van upfits . I must say they are the nicest people ever. What a pleasure they are to do business with. Robin Baker w/ Cook Truck Equipment
Get customer service plus fast service. Was never pressured or haggled. Went to look at a used truck I saw online and test drove it and when I got back I decided to get it. I was in and out in 2 hours. Great Experience!!!!
Very friendly! Made sure we had coffee or hot chocolate.. They were great!
Scheduling the work to be done was easy, the work was done as promised on time, and all the dealership people were professional, prompt and polite! The work was explained to me when completed. The price was very reasonable for the work done. Thank you Edwards Ford!
Bobby Edward's and his crew are awesome!!!!!
I researched buying a new 2017 pickup truck online from the various manufacture's sites. This is the second new truck I purchased without traveling to dealerships, last time being in 2005. To make a long story short, Edwards Auto Sales in West Union next to Walhalla SC supplied us with the best deal on a new Ford F-150 pickup truck. Broadus Albertson, my sales professional, was extremely helpful and a pleasure to work with. Out of 12 e-mails sent to various dealers in my area of the SC Upstate, Edwards Auto supplied the best timely response, and the best deal, no typical salesman BS here. I would strongly recommend this dealership. For the last 50 years I have been buying and driving Chevy cars and trucks, we have had our Lighting Blue F-150 pickup over just a little over a week now, we LOVE our FORD! I made the right choice in manufacture and dealership.
Great service with friendly people
I buy all my vehicles from them. They are people of the highest integrity, from the owner to all the other employees. It's nice to feel comfortable and not worry about your car or truck, knowing your vehicle is in the most capable and honest hands. I drive five hours to buy my vehicles there and have recommended them to my friends who have also purchased from them. I consider Danny to be a friend and he has the utmost integrity. I would highly recommend them to anyone.
Performed service as requested at quoted price. Will return in future for additional work as needed.
The staff at Edwards Ford made this one of the best car buying experiences! I had always driven a foreign car but I am sold on "Made in America" and want to encourage anyone looking for a new or used car to shop at Edwards.
I tested their service department for a while, the work exceeded my expectations. When it was time for a new car, Edwards delivered a great car, and a greater experience. I feel these folks can be trusted, and they care about me. A shining example of how to conduct business! A++ 5*
The whole process of buying my new car went smoothly as possible, staff were friendly and wonderful! I love love love my new 2016 Ford fiesta
Edwards receives 5 stars for customer satisfaction.
You guys always do a great job!!
Very good People, who know you by name.