Here you will be able to see all the information of people like you who used the services and products of East Coast Honda (Car Concessionaire) in the area close to the state of South Carolina.
At this moment this business gets a rating of 4.7 out of 5 and this rating was based on 1242 reviews.
You may have noticed that the average score it has is basically the top, and it is based on a large number of reviews, so we can be quite sure that the evaluation is quite faithful. If there are many people who bothered to rate when they've done well with the business, it works.
As you know, we don't usually stop to put opinions when these are correct and we usually do it only if we've had a problem or issue...
This Car Concessionaire is classified in the category of Honda dealer.
Work was done and didn't take as long as first thought, which was a pleasant surprise. They even washed my car which I really appreciated.
Had a great experience with Mr. Dra Dukes at east coast Honda. Definitely would recommend buying a car with him. He was very professional and attentive. If your looking to buy a car/ truck ask for him. Thanks East Coast Honda
I found that each and every employee I came in contact with was extremely professional. Everyone was willing to make the experience as good as it could be. I was very impressed that each and every person seem to really strive to make buying a car as stres-free as possible.. I would definitely recommend East Coast Honda.
Tony in the service department was great. Took care of everything in a timely manner. Thank you!
Excellent overall experience. I was visiting from MD and they were able to fit me into their busy schedules, wash my car, and provide a free loaner car. Wonderful service while on vacation at the beach.
My wife and I just purchased a 2019 Honda Pilot from East Coast Honda. Chris Peterson went over and above to not only get us into this new vehicle but he got it for us at a payment price that we could afford. Thank you Chris and thank you East Coast Honda for caring.
I give East Coast Honda FIVE stars. I have really enjoyed my experience purchasing TWO vehicles from East Coast Honda in a two month period. The staff is pleasant and very helpful. My sells guy Mac went over and beyond to get me and my family in the vehicle we wanted.
My salesman was Tyler, a very young man of 23 and I am 58 buying my first car alone, so what do you think I thought. All I can say he was a patient young man. That young man did not make me a bit nervous or uncomfortable. He let me look without the pressure ,kindly asked if I had any questions . I have to give him a giant thank you because he helped me decide one car out of 3. All because he knew his stuff. Tyler really does love these cars and knows alot about them. He even gave me his personal number just in case I can't figure something out on my own. EVERYONE VISIT TYLER R FOR YOUR NEW CAR!!!!!!! You will not be sorry !!! Thanks again for the great experience Tyler (sorry so long getting this done) . YOUR THE BEST...... : )
My experience was very positive for turning in a leased Honda and leasing a new Honda. Terry Marcum, the salesman could not have been more helpful, knowledgeable or professional! He made the whole process pleasant.
Tyson worked great with me and my budget not only that but made it easy for me a first time buyer !!! Great service
Melissa Did an outstanding job leasing me my 2019 Honda Civic. She was very professional. I was short on time due to a flight I had to catch. She had all the paper work ready to sign and i was out of there within an hour.
Great simple Experience..juan was excellent sales consultant. Ask for him when u arrive.. Sincerely Tim wolf
Horrible Service! Spent five hours looking at vehicles, found the perfect vehicle. After negotiating my price, the manager stated that he would not be able to provide me the sale at the price I was looking for. I leave the dealership, and got a call today stating that the manager would offer me the car at a certain price. I agreed to the price over the phone because I was at work. Stated I would be in today to make the payment and sign off on any required documents. Then I get a call back stating that the car was sold, but they could offer me the same exact model just with more mileage. I would of gave this place no stars if the option was available.
Had a great time dealing with Marie who went above and beyond to find a lineup of cars to suit our needs. Ultimately got a great vehicle that my lady is super happy with at a nice price. Definitely recommend Marie and East Coast!
We were looking for a work commute car for my wife.....since she lives very close to work, we thought a lease vehicle would be great.....East Coast Honda gave us the BEST price and the BEST lease terms.....We look forward to trading this 2019 Honda Civic after 36 months in on another Honda ....... The associates at East Coast Honda are exceptional.....treated us wonderfully.....Joseph Stanley is a pleasure to work with....We highly recommend East Coast Honda..... Ron & Chrissie
Brian Miller was very knowledgeable and professional. It was a pleasure doing business with Brian. I highly recommend that you contact Brian Miller if you are in the market for a new Honda!
The General Manager Kirt went out of his way to help . My I had a nail in the sidewall of my tire they didn’t have the tire in stock but said they could have one their late in the afternoon. He quickly got me a loaner so i didn’t have to wait several hours at the dealership. East Coast Honda Values their Customers and their Time . My service writer was great and the cashier greeted me with a smile and got me on my way quickly. I spent a career in upper management in the automotive industry and notice things good and things that aren’t being done well that most people wouldn’t and East Coast Honda Continues to impress me I wouldn’t hesitate sending friends / family to Lease or Purchase a vehicle at this dealership. Fred
Benton Kendrick did a fantastic job helping me pick out a new Accord. 10/10 would recommend.
Have bought 3 vehicles here. Great people to deal with.
Excellent service in a timely fashion. Told us cost and time it would take. We are pleased!
Awesome!!! Investing in a vehicle can be hectic and somewhat stressful, however, this was not the case with Michael McCauley. He was down to earth and hilarious. He knew what he was doing, got us in and out with the price we wanted. We will definitely be recommending friends and family to Mike and the East Coast Honda crew. Thank you again Michael McCauley and Newton Smith. You guys are the best. The Millers
Terry was fantastic. We got just what we were looking for. Good price. Good people. And I love my new car.
This place is awesome bought my very first new car from here 4 weeks ago Joseph Stanley is a awesome sales person everyone is very nice there
Top 5 to choose Mike Collins as your Salesman: 1. Patient (with any and all questions) 2. Knowledgeable 3. Determined to find the right car for me 4. Available 5. Not pushy and understanding of my needs/wants I can’t say enough positive things about Mike! If you’re looking for the best, go see him at East Coast Honda!
Lee M. Is the best! Please consider looking him up if and when you’re in the market for a car. We were a long way from our NM home but his hospitality and that of the dealership were most welcome. Thank you!
I have purchased 2 cars at East Coast Honda and have had wonderful experiences both times! My newest purchase, I worked with Chris and Newton and had my one year old with me. They were so quick and understanding of my hungry, sleepy baby. Chris helped transfer all FOUR of my car seats from my old car to the new. After I purchased the car, Newton found a lower interest rate and care to my job for me to sign the new paperwork so my payment would be a tad lower! Who does that?! We will definitely be back! Thank you!!
On vacation and needed an oil change before 800 mile road trip home. I was greeted in a friendly and prompt manner. No appointment; no problem, as long as I was willing to leave it. Car was done before I finished my grocery shopping. Moreover, they applied their online oil change discount; woo hoo. Thank you East Coast Honda!
Had an amazing experience with this dealership. Have been getting my cars from here ever since I started my driving life and plan to keep going back. Mike Collins is handd down one of the best car-salesman you can talk to. He'll help you to the best of his ability. Definitely a 5 star
Great experience getting a pre owned. My best decision was to choose Mike Collins as my Salesman. Thanks to Mike again, big up!. If you are thinking of getting a new car, do not hesitate and go see him at East Coast Honda...The man can handle any and all questions I asked, he knows everything about the car I bought, he was determined to find the best deal for me and helped me to deal with car insurance also.
We were ready to find a new car.. Tyson was very helpful in our selection. Even when he was in the middle of helping another client.. he checked on us and wanted to make sure we were doing ok. We knew what we wanted ( our 6th Honda - but 1st from East Coast ) and he got us the best price... no haggling needed!
David found me the car I wanted on my first day out scouting for a new car. I bought it that day. Great service and great deal!
I've been involved in the purchase of 2 vehicles from East Coast Honda and both experiences had horrible outcomes. The first time, as soon as I drove off the lot several warning lights came on. Of course they didn't come on during the test drive. I immediately called but they said there was nothing they could do because I bought the car "As Is". I honestly believe they knew there was a problem and cleared the codes so the lights wouldn't show up during the test drive. The second time was just a few months ago when my boyfriend purchased a car and the same thing happened to him. Luckily, his was under warranty, however it took several trips to their service center to get the problem fixed. Yesterday, my boyfriend (Matt Santos) took the car back to be serviced and reminded them of another issue they previously promised to fix. They said they couldn't reproduce the popping sound that they originally said was a faulty strut mount bearing. We pointed out that they had already reproduced the sound, diagnosed the problem, and were supposed to actually fix it. Instead of doing what they were supposed to, they refused to do anything. Their advice was to wait until the problem gets worse!! What that means is that they'd prefer to wait until the warranty runs out, and there are more expensive things to fix, so that they can drain us of more money. The service department is a joke. The people are rude, and apparently too inept to even keep notes. They fail to realize that how they do their job could literally mean life or death to the driver of the vehicle. By refusing to fix a known issue, they are endangering the lives of everyone on the road, but that obviously means nothing to them. We're going into day 3 of having to share our other vehicle while this one is idly sitting at the East Coast Honda service department. We are not taking the car back until they fix it. I mean, that IS their job, right? We will NEVER purchase another vehicle from East Coast; even if I was offered a FREE car from there, I wouldn't take it! The GM should take note of all of the negative reviews on here. Read them and see how many of them specifically have complaints about the service department. If I were you, I'd look very closely at the people you've chosen to employ in that department and ask yourself if you can entrust them not only with protecting your business, but protecting the LIVES of your customers.
I am so happy I went to East Cost Honda. Dra Dukes went over and beyond to get me into a car that suited my lifestyle and within my budget. It's so refreshing to have people that want to help you and make sure you walk away a happy customer. THANK YOU DRA AND EAST COST HONDA FOR GIVING ME THE BEST CAR SHOPPING EXPERIENCE EVER.
We had an unbelievablely great time purchasing our first Honda at East Coast Honda. Michael was helpful, personable, and patient.. not to mention funny!! The process was simple and he and the East Coast team made not only us comfortable, but our children as well.
Brought my car in to get fixed and my car came out worst. When my car was dropped off it was running. After Irwin the service advisor realized the car was not covered under warranty which HE first said it was. They took out the new parts they installed, and instead of putting my car back together as it was they gave me a car that won’t turn on and won’t run because THEY decided to not put it back together and not waste their precious time. I refused to stay silent. we spent 1,200 dollars for nothing because they were the ones who made the mistake on the warranty. And now my car is worst off than when it was dropped off there.
I was lucky yo have Cole as my salesperson. He was attentive to all my questions and found every answer. And just an all-around nice and genuine person.
Brought our 2013 Pilot in for the 75,000 mile service which was completed as expected. During the service the Service Technician discovered a leaking bushing which needed repair. The Service Dept was helpful in locating the Company Rep of our extended service contract and determined that the service was covered under the warranty. I was also offered a ride home until the service was completed however my wife was available and came to pick me up. The Service Advisor, Irwin Cumberbatch was outstanding and made certain he made me aware of the costs associated with the service; both the 75,000 mile service and the one needing use of the extended warranty.
The thought of buying a new car gives me anxiety. Adjusting from one car to the next and figuring out where everything is and how it works, change can be overwhelming; however, my experience with Danielle Stein today was a breeze! Personable, friendly, and knowledgeable, Danielle was more than able to answer any questions I had. She was down-to-earth and relaxed with a sense of humor which helped ease my stress. I thought I was being picky when we first spoke about what I wanted... but I drove exactly that off the lot today with many thanks and tons of appreciation to Danielle!
This was my first time leasing a vehicle and I can say it was the most painless and fun experience I was hoping for. Juan took great care helping me getting into a 2019 Civic that I truly loved from the moment I saw it and love even more a week later. Thank you East Coast Honda! Great price, great vehicle and wonderful people to work with.
Fast and friendly service. Best experience buying a car so far!
My experience at East Coast Honda was, by far, the most pleasant car buying experience that I have ever had, and, I have bought a lot of cars! Tyler Berger was my salesperson, and he was wonderful. He was very respectful, courteous, and helpful. His attention to time was very refreshing. It's been my experience to spend hours on end in a dealership and feel like I was wasting my day. This was not the case at East Coast Honda. Everyone worked together, and there was not a moment that the details of my sale were not being completed. The East Coast Honda team knows their business! And, it looks like they have a good time while they're doing it. Great people, great service! They treat you like a person, and not a sale. I just can't recommend them enough! Thanks, guys!
I can not tell you in words how much we appreciate the help that we received at East Coast Honda. Our vehicle broke down on our way to the beach . They found away for us to purchase a vehicle quickly and affordable . Dra our salesman was friendly , patient and very professional . Thank You East Coast Honda
My experience buying my car at East Coast Honda with Michael McCauley was my best car buying experience that I have ever had. He was very knowledgeable and made my car buying experience very easy. I was offered the best price for my used car and got a good deal on the car I was buying along with a great warranty package.
What a pleasure to deal with, there was absolutely no pressure to buy and the sales associate Kane was phenomenal. I asked a lot of questions about Honda because I had never owned one before and he knew all the answers without hesitation, he really knows his product. THANK you to the whole team over at East Coast Honda for making it a great experience. I will return when it is time to upgrade agian.
appointment was at 9:00am but when i got there they had it scheduled for 2pm; supposed to take 1.5 hrs. So i took my son to Wonder Works and they didnt finish until 1:52pm. it was a long day and i ended up missing work for the whole day instead of half a day.
Since drive a lot, my experience with the service department is a huge factor in where I service my Honda. I’ve always had great experiences with East Coast; a very well run dealership. Five stars ⭐️
Douglas Clements was our sales guy, very easy to work with. Told him what we wanted and he made it happen. He should be your go to guy. Thanks for a great car buying experience.
The best experience I have ever had when buying a new car! The salesman Chris Peterson went above and beyond to help me find what I was looking for and that would meet my needs financially. I had been to 4 other dealerships before I went to East Coast Honda and there is no comparison. East Coast Honda will be the dealership I use for future purchases and I recommend them to everyone!! I purchased a 2019 Honda Accord Sport and I love it!!!
We have always had a great relationship with the people at East Coast Honda. The most recent experience was trading in our Honda Pilot for a new one. Our salesperson, Juan Ensico was extremely knowledgeable about our new Pilot and how to maneuver through the various upgrades over our older Pilot. If you are looking for a newer vehicle, see Juan Ensico. Scott Proctor is also one great guy, willing to work with you. Enough about the sales, but the service department is very busy most every time we schedule our maintenence but always takes care of our needs. Can't say enough good...
I give Terry Marcum a five star review. Terry contacted me after I had visited the East Coast web site and from the moment he initially contacted me, I felt that he had my interests at heart. I told him what my wife and I were looking for and, for most sales personnel, they would have concentrated only on that inquiry. However, Terry began asking about our personal desires for a new vehicle and began to tell me about other options that we might want to consider as a comparison. When we met with him he gave us a thorough review of three different models of the Honda Odyssey. He spent a tremendous amount of time explaining the features and telling us the differences in the three models. We never felt pressured by Terry to make a decision but felt as if he was helping us decide on a vehicle that would help meet our needs. We love our new Honda Odyssey Elite. I highly recomend Terry and have no doubt that he will treat the next customer in the same professional way.
Joseph Stanley was our Senior representative! He was very knowledgeable of the product and made my husband and I feel confident about our decision to purchase a Honda Civic Hatchback. Thanks to Joseph and Newton!! We appreciate you guys!!
Excellent service and my salesman Johnny Haddad made my purchase easy!
We had an amazing experience at East Coast Honda! Carolina Duncan is the best. The entire staff made it very easy for us to get into exactly the Honda we wanted! We wish we would have come to you first! No wonder East Coast Honda is the #1 Honda dealer in SC. We traded our 2016 to a 2019 CRV and love love love the interior and new technology
East Coast Honda is a great place to buy a car! Kimberly, my sales consultant, was wonderful, very knowledgeable and explained all the features on my new car. This is my second car purchase with East Coast Honda and everyone from the sales people to the manager, the finance people and the service department have been wonderful! I will definitely return to them from Ohio to purchase another one when the time comes.
We enjoyed looking at options with our salesman Brian Miller, Thank you so much and we look forward to working with you.
As I was told by Tommy Smothers and Scott Proctor of East Coast Honda everyone there would be very courteous and helpful. They were correct. This was true by the staff at the service department and parts department.
Pleasant experience. Dra Dukes was our salesperson. Every employee we encountered was helpful and friendly. We recommend you include this dealership while you are shopping for your next car! Joanne and Mark Little River
MY husband and I also my son bought cars.We were very please and happy with our sales person Kimberley Johnson. She was a great person to deal with. She was very nice,polite,kind sales person.I have never had such a great experience buying a car. We told wanted we wanted and with no problem Kimberley took care of want we asked for. I would send anyone looking for a car to go see Kimberley.
Oil & Filter change went well. Service technician was pleasant and explained everything to me. In and out in 45 minutes. Excellent service and washed my car, too. Thanks ECH.
Fred (The Legend) Ford was the best salesman I ever worked with. This is the second car I have purchased from East Coast and Mr. Fred has been my go-to guy. He was well knowledgeable of the vehicle I wanted to buy. He only asked, what are you looking for in a car? And from there he performs a miracle. Thanks Mr. Ford I look forward to buying my third car from you as well!!
Best car dealership in SC...why? Not just because of the inventory, pricing and customer service but because of their business integrity! Brian Miller is the real deal—he went out of his way on more than one day to turn something that (at first glance) seemed like a negative into a huge positive! He overcame an adverse situation to make my buying experience the best it could possibly be, simply by doing the next right thing. Thank you Brian! I will definitely be doing business with East Coast Honda again, and I highly recommend this dealership to anyone looking for a true value when purchasing an automobile. You cannot go wrong with Brian Miller and the staff at East Coast Honda!
Great people at East Coast Honda especially Brian Miller. We had been car shopping for our sons 18th birthday all day. Our local Honda dealer would not budge on their price. I had been communicating with Brian by email for about a week. So I called Brian and he assured me that if we would make the drive, 2 hours, he would make sure he would give us the best deal with the payments that we wanted. They were very busy that day and Brian never left us waiting. He was very professional and listened to what we wanted. Needless to say, our son left with a brand new Honda Civic Sport. We will definitely be back to see Brian at East Coast Honda for our next vehicle. Thank you Brian Miller for being so helpful and accommodating to us. It was a pleasure to meet you and look forward to buying our next new car.
Awesome service quick and reasonable and all some people.
Terry Marcum spent lots of time educating me about the models and their features. He was patient, and let me test drive until I felt truly comfortable. Yay, Terry!
We have had another great experience with East Coast. The entire staff make customers feel welcome. Mike Collins did a super job. He is very knowledgable about the Honda product line. He took great care in explaining all the different aspects of the car.
Joseph Stanley did a great job in helping us find a new Pilot car. He always has the customer on his mind and will work to get him the best deal.
Phil Young was great! Will happily refer friends to him.
Fred Ford is a wonderful salesperson. He knew exactly what I wanted and helped me get it. Scott Proctor did everything he could to make sure it happened. I would also like to thank the behind the scenes people. The detail department did an amazing job detailing my car. You would never even know that it was a used vehicle. When I received it, it was in brand new condition. This is an amazing group of people. I'm hoping this will be my forever car, but if I ever need to get another vehicle, I'll definitely come back to these wonderful people.
Our sales person, Danielle Stein, was the best. She worked hard to get us in the suv we wanted for a great price. Very accommodating and courteous. Would highly recommend her!
Super friendly staff . They stayed late on a Tuesday night and helped secure financing for me . This vehicle was super clean inside and out when we came in on Friday to close the deal and pick it up . Tommy Smothers went over and beyond any service I have ever encountered at a dealership . Many thanks to all that helped make this purchase a positive experience ... we'll be back again !
Our sales person, Kane, was very knowledgeable and did a wonderful job helping me find the perfect car for our specific needs and at a great price. From the management to the finance department, this couldn’t have been a more pleasant car buying experience. I would recommend East Coast Honda without hesitation.
From the top down this is by far the best dealership I have ever been to. I was treated like family. They weren't pushy and got me exactly what I wanted right away. Kirt the GM is a strait shooter and Chris the salesman couldn't have been better. No games and their prices are spot on. I will definitely be buying another vehicle from East Coast Honda. Go check them out you won't be disappointed I promise. Proud owner of a new 2019 CRV
East Coast Honda was so incredibly helpful and friendly in my purchase! Terry really connected with me on a personal level to give me the best deal and option for me and my dog family! Great prices and even greater staff without no hassle or issues! Made the process easy and understandable with no gimmicks or hidden fees! Will always recommend East Coast Honda!
Joe was knowledgeably and great to deal with. Very satisfied with the deal East Coast offered and with their processing of everything fairly quickly after we made our decision to purchase a new vehicle.
Juan was fantastic. Not only did he offer a great deal he was by far the most knowledgeable representative I have ever encountered. I did a ton of research research and watched dozens of reviews on YouTube, but Juan still showed me additional information that was never mentioned online or in videos. If you want a great deal and impeccable customer experience go to East Coast Honda and ask for Juan.
Buying or leasing process is not bad but lengthy. Service is mediocre
Chris Peterson was an awesome salesman. He faced a almost impossible task with us, from trying to each our downpayment to my payment needs. He gave some we gave some. We now own a very nice preowned car. Thank you Chris and the East Coast team.
I really enjoyed Tyson As my seller He made me feel like I was at home thank you once again
It was good I felt with Tyson he came in on his day off, and we made the sale and he went one step further and drove the car to the house. He really helped me out.
We own a honda accord in silver and we now own a Honda ridgeline in silver looks like twins in my garage and they fit perfectly. We made some new friends and they were well managed. It was a pleasure to work with Terry and the rest of the staff. We had some fun with this group and laughs. Thank you Honda. Have a great weekend Paul & June.
Excellent service... very helpful in dealing with a warranty issue that popped up in a timely fashion... also great experience with Chris Peterson in my purchase of a New Ridgeline
Juan was a great salesman and finance was very easy not pushy at all overall very easy and great expirence will be back for my next vehicle
My experience with East Coast Honda has been absolutely fabulous. The staff have gone out of their way to make every interaction with the dealership a professional and pleasurable experience. Their customer service concerns and comfortability demonstrate a consummate level of professionalism. I am truly appreciative of the level genuine consideration which was provided to me from every staff member making my car purchase an extraordinary pleasure!
Juan was excellent. He listened to my comments. He worked to make the purchase financially attractive. He spend two hours going over all the features of our Accord Touring. Overall, I would highly recommend Juan to any perspective Honda purchaser. Rich Ferrara
East Coast Honda is a legitimate no nonsense dealership. I dealt with Joseph from start to finish and had a great experience. He was fair and kept me informed through out the whole process. I always felt he had my best interest in mind. If you are in the market for a vehicle a visit or call will be worth your while.
Carolina was amazing! She made things easy and comfortable. And got me into the car I wanted!
What a great experience buying a vehicle. Went so well we bought another. Juan and Joseph and the team did a great job.
We had a great experience working with Terry Marcum at East Coast Honda. Terry was patient at explaining all the "gadgets" in our new SUV. He answered all of our questions and did not "push" us into a decision. Thank you Terry for a good experience.
Very please with their service department. Dealt with service rep Kendall who is helpful, knowledgable, and provides excellent service keeping me informed of my service call. I don't feel like I'm being charged for unnecessary repairs. Pleasant environment.
Recently had the pleasure of purchasing a vehicle from Mike Collins at East Coast Honda. Mike went out of his way to show me exactly the types of vehicle I was looking for, ultimately finding me a low mileage used Civic. Mike also assisted with the financing and got me a payment I was comfortable with. Mike was so impressive that I recommended him to my parents and they bought a new CR-V in short order. The car was delivered to their house and Mike spent a good amount of time explaining the tech to my mother. Excellent, excellent experience.
Very easy experience. We dealt with Mike DiMuccio who did not pressure us in the least bit throughout the whole time. We were there to check on what options we had for a lease that was expiring in 4 months. We left with a brand new vehicle. We weren’t expecting to, but they gave us a great offer that wouldn’t have made any sense to pass up.
Worked with Terry Marcum of East Coast Honda in Myrtle Beach. Terry was very professional, and very Helpful.. I am very happy with my purchase, and would/will buy from them again..
Phil was very informative, helpful and personable. He made the process simple, efficient and quick. No pressure sales, just provided what was needed. Would highly recommend him to anyone looking to purchase an automobile.
Have purchased 2 used vehicles from East Coast Honda/Volkswagen over the last 3 months. Always great experiences.
I want to thank you Mike Collins for doing a superb job helping me and my daughter in the process of buying her new car. Mike was wonderful, very patient and helpful answering questions and giving us great service. I have a lease on a Honda Accord Sport myself and Mike was who helped me last year , because he was great with me I wanted his help when we bought my daughter’s car last week. Way to go Mike!
Amanda was awesome! She was so helpful and still is when I have a question. Even after the sale, she sat with me to show me all the features in my new car. I really appreciate her help.
Just picked up my Certified Pre-Owned Honda CR-V. All of the people at East Coast Honda were very friendly and very helpful, especially Fred Ford the salesman that I worked with, to make this sale. He was extremely helpful in finding the perfect car to fit my budget. He worked with me to get the right deal. He was not pushy and that was really important to me. He made me feel very comfortable, without trying to pressure me into buying a car that I wouldn't be happy with. I would gladly recommend East Coast Honda, and Salesman Fred Ford to anyone needing a new or used car. Thank you Fred.
We have 2 Honda's (accord & civic) that we purchased from East Coast Honda and took them in for service. We were in and out in 40 minutes with 2 vehicles being serviced. Wow!! Thank you East Coast Honda service department. Every one is so nice!
Mac Nouri made my first real car buying experience great and helped me find something both affordable and reliable! Thank you Mac!
I am absolutely pleased with my first new car buy experience! Chris Peterson's friendly personality put me at ease quickly. He was very knowledgeable aND I appreciate what he did for me. I can see my 2nd new car buy being with you guys!
When I bought my car Jeremiah Reed really helped my dad and I out! He was funny and made sure to find a car that checked off all of my dads requirements and mine as well! I never thought I would be driving a car this nice at such a young age but Jeremiah really helped me get a reliable and safe car so that I can be happy and my dad can be happy!
I recently purchased a 2018 Honda Accord Hybrid. The process was a bit lengthy but they were busy so that was to be expected. Our Salesman David Ballard was AMAZING! Fun, friendly and awesome! He SOLD this car like it was his JOB! We had a very pleasant experience! If you get a chance, stop in and see David! You won’t regret it! And if you are thinking of purchasing a car, the Honda Accord Hybrid is beautiful!
We are so happy with our new Honda. I just love it! This is the 4th vehicle we have bought from East Coast, and the 2nd from Tyson. I can’t say enough about him. He feels like family. Tyson is professional and went out of his way to get us what we wanted! I called him on a Friday morning and told him what I wanted! When we arrived later all we had to do was pick out the color and do paperwork. I would recommend him to anyone. Thanks Tyson!!!
I have purchased well over 100 new and used cars during my 77 trips around the sun (No....I'm not a dealer. Just a car guy). I can honestly say that I have never had a more pleasant buying experience than I had at East Coast Honda. Jaun, who is in charge of internet sales and is with whom we worked, is knowledgeable, efficient, and a pleasure to do business with. The managerial staff is also pleasant and efficient. As far as I'm concerned, East Coast Honda has become my dealership of choice from this point on.
Stopped in to trade my vehicle in for a lease .Melissa helped us out . Great customer service.. very efficient transaction was in and out of dealership quickly with all questions answered!!
Dra.Dukes was very professional, he was also very knowledgeable about the vehicles that, I was interested in. Not only did he tell me about the vehicles he showed me as well on the test drive so that I would be able to experience the special features of my choice of car. Mr. Dukes was friendly and courteous of my time. I’m glad he was my sales person. He made my experience with purchasing a vehicle painless. That means a lot to me! See Dra for your new vehicle. I will definitely be a repeat customer.
It was amazing from start to finish, Tyson Lautanen greeted me at the door and was polite and helpful all the way. The staff was very professional and made me feel comfortable every step of the way.
Best experience ever! I don't trade cars very often. Kept my last one for 17 years! All this new technology makes me a little nervous but Chris Peterson was gracious & patient with me as he explained all these features! I should have come here years ago!
Highly recommend these guys particularly David in sales, has alway been a pleasure to deal with these guys!
What a wonderful car buying experience! I was nervous going in as I wasn't sure I even wanted to move to a new vehicle at this time and dreaded having to try to avoid the sales push while just getting some information. We set up an appointment with Kimberly Johnson and she was super! She was ready for us with all the information we requested which allowed us to quickly winnow our search to a particular model. On the lot and the test drive she explained features, and continued to educate us on the options. Kimberly presented facts so we could make decisions - and we ended up leaving with a new car. Te paperwork process was easy and everyone we dealt with professional and friendly. East Coast Honda made this so easy for me - great product, great people. Needless to say I am thrilled and just wish I hadn't waited so long!
We have purchased five vehicles from East Coast in ten years. They are a first class well run organization. As a business professional I appreciate excellence and efficiency. East Coast does both very well. I highly recommend them and have done so with many of my friends.
I purchased a car from Dra Dukes was definitely the best car buying experience ever. If you are looking for a vehicle make sure you go see Dra
My salesperson was Tyler and he we great. Not only was he knowledgeable about what he was selling but he took his time and did not rush me into a decision. I went there with a certain price I wanted to spend and not a penny more. We went back and forth but I left paying what I had wanted to pay. Tyler went above and beyond what any salesperson would do. He not only showed me how everything worked but he also programmed everything for me. This is my second Honda CRV and it won't be my last and I will return to East Coast Honda. My last Honda CRV was totaled in an accident recently and I had a rental I had to return and they told me I had to return it to the same office which was over 20 minutes away from the dealership. Tyler knew I had a dilemma and he did not hesitate in offering to follow me there and me take him back to the dealership. You will not ever get that kind of service from anyone else. East Coast Honda is not only the best but they hire only the best.
Terry was fantastic. He steered us perfectly to find the right car for our needs. Excellent service from the whole staff. I recommend East Coast Honda to anyone looking for a car from far or near.
This is the third vehicle we have purchased from this dealership. Each time we were treated with respect and made feel comfortable during the process. Mike Collins goes above and beyond making sure you are comfortable and completely understand the features in your new vehicle. If you are looking for a new or used vehicle I strongly recommend East Coast Honda. You won't be disappointed!!!
Had a great experience buying my car. But it’s only been 5000 miles and I’ve been back to the dealer 4 times. The cars dash lights up like a Christmas tree with errors. Each time they told me it was something different. I’m a teacher and they made me late every time. I took the car in on the weekend but after waiting on it they said they couldn’t check it out to bring it back during the week. The service guy Matt was the rudest guy ever. The fact that I’m a girl he thought he could treat me like dirt. You think buying a new 2019 Honda Accord and it breaking 4 times in 6 months they would at least say I’m so sorry. Let us check on it and we will make it right no matter what. Guess not. Like most dealerships they are nice and caring when they want your money for the car. Soon as you need some customer service or technical service they treat you like dirt.
Dra provided 5-Star Service. I was 100% satisfied. Also, Tony (Advisor-69354) provided 5-Star Service when he identified a battery problem resulted in replacing it.
Not so friendly staff...i took my car to get an oil change a week ago..i was so exicted to take my car there...i mean is east coast honda...lots of advertisement...but not too happy yesterday the cover that goes underneath the engine of my car fell off half way while i was driving...east coast perform the last oil changed...the cover was really messed up and also a second cover got messed up after this incident....long story short ..my car got towed there to east coast honda... Today i picked u my car .sep 16..so i walked in..n the girl at the front desk acted like a stranger ..not friendly at all...there was a guy next to her not friendly at all..this was around 5pm..they cheanged my metal cover but not the plastic cover its still all scratch up still.....not too too happy with them..not too too happy again
Lee was awesome!!!! Very knowledgeable and helpful. Highly recommend to go see him at Honda you’ll see what I mean. The prices were what we were looking for and he helped us with such a great deal on a civic. Love this place
I give East Coast Honda five stars for their professionalism and friendly. They took care of my needs and treated me as their priority. Would go there again.
Had a great buying experience and am exceptionally pleased with my 2018 Ridgeline. Service appointments have been easy to schedule and everyone I have dealt with has been friendly and courteous.
Worst car buying experience I've ever had was at this dealership..Sales team never willing to work with you on a price that works for you....rude...almost feel like they dont need your business and you're just another customer. I've heard many stories regarding this same issue. The car buying experience is stressful in itself, but this dealership brings that to a whole new level.I was reccomend to try Stevenson Hendrick in Wilmington NC( which is only about an hr drive) and am so glad I did. The sales team was unbelievably attentive, friendly, willing to work with you..We bought the car of of our dreams there at the price we wanted! I reccomend anyone buying Honda..to take a short trip to this dealership...its totally worth the drive and I promise, you wont regret it. I will be buying all my cars from this point forward from them as well as recommending all of my family and friends.
Everyone is very nice. I was able to find the exact car I've been looking for. All thanks to the help from Amanda Clinton. She helped me find my dream car and explained everything to me about my payments and what I needed to do. She's been a big help and everyone there has been very welcoming. Would consider getting my next car from here.
Great experience. Great car. Great staff and will be back for sure
Carolina Duncan. Your local girl Carolina. Great deals. And she is amazing to work with.
High prices. Nice salesmen. Have tried to buy 2 cars in 10 years and they're always selling used cars at new car prices.
Service is always fast and thorough. The staff is easy to work with and very capable. Always a pleasant experience at East Coast Honda.
Our sales rep, Kimberly Johnson, is an excellent salesman and a fine person. We felt very comfortable with her and she did a great job is helping us understand all the new safety features of Honda CRVs. I would recommend her to any of our friends considering a new vehicle.
I purchased my 2017 certified pre-owned Honda CRV last month and Benton Kendrick was my salesperson. He greeted us right away and was very professional and friendly and easy to deal with! I really was not looking forward to buying a new vehicle at all because I didn't want a bunch of hassle or headaches and he made the process a pleasurable one! I even forgot some CD's in my old car, and I texted him and asked him to please retrieve them for me and he responded right away and got my CD's for me. He also has worked very diligently to make arrangements for me to get my 2nd key fob! I would definitely recommend anyone in the market for a car to go see Benton at East Coast Honda!
I love my new car and the process was as smooth as possible. Unfortunately, I chose a Saturday to do my car shopping and the sales staff was overbooked, but we got it done with no hassle and minimal wait time. Thank you, East Coast Honda.
Terry Marcum did a great job getting us the right vehicle and deal we were looking for, they had the exact model with all the bells and whistles. Terry was patient and took the time to answer all of our questions. The process was relatively short effortless, the whole team did a great job, I would recommend them to anyone shopping for a Honda.
Danielle Stein was excellent in assisting us with the purchase of our new vehicle today. She was patient, knowledgeable, and answered every question I threw at her pertaining to the car. She also worked very hard to get the price of the vehicle where I wanted it. Great job Danielle!!! Also Lou Willams was excellent as our sales manager. He did a great job explaining the paperwork prior to signing and made us feel comfortable as we complete the process. I just want to say thanks for a job well done!!!!
The environment is welcoming, friendly, and clean! Our sales person, Doug Clement, was knowledgeable and understood our needs. The manager, Scott Proctor was honest and personable. John was excellent and efficient with the paperwork. East Coast Honda truly is a family!
Purchased a used Ridgeline from Terry and found out after the purchase a few things needed to be taken care of. I am here to say they were fair and understanding and have won me over for life. I am planning on going back to East Coast to purchase my wife car in the future. Great atmosphere. Please look Terry up on the Honda lot. Great guy. I know he wants the sale but there is no pressure in it. I drove from Florence to purchase my car. Would drive further to get that kind of service.
thanks for helping us to get our new Honda Civic. Amanda was amazing with us. I definitely highly recommend her as a sales person and Eastcoast Honda. Thank you so much. I'm really excited to come back there and change my other car with then.
Kim, who handled my lease, could not have been more helpful. A completely stress-free transaction. She didn't seem at all bothered that I wanted to test drive several different models, and knew the ins-and-outs of all of them. Decided on an Accord that rides like as if on a cloud.
Found my 2015 Ford Escape Titanium at East Coast Honda, Tyler Rapp was my salesperson. Everything was good about the car, but the windshield gasket was dry rotted and needed to be replaced. Tyler and East Coast Honda contacted their glass company, Riteway Auto Glass and a week later a new windshield was installed. It was easy working with this dealership.
Johnny was an great salesman. He was patient and informational. My experience with him was superb. If you need a new car go to East Coast Honda and see Johnny.
Joseph took care of us when purchasing our new Honda Accord. He was very informative and knowledgeable. We highly recommend Joseph and the entire staff at East Coast Honda for your next car buying experience. Ricky & Debbie Kline
Friendly, low pressure sales approach by Tyson that helped us meet our secondary transportation needs with little or no hassle.
Excellent service was a pleasure buying a car from them.. Tommy Smothers was my salesman and he did an excellent job he was very professional he really helped me out when I needed him East Coast Honda is lucky to have them thank you Tommy I appreciate you as well as everybody else at East Coast Honda so wonderful dealership
My car buying experience was awesome. Dealing with Chris Peterson was very easy, with no pressure and I got exactly what I wanted. Chris helped me every step of the way. Thanks also to Joe Stanley and Shawn Huskins. Gotta love a Honda HRV!!
We had great experience while buying our new family SUV from here.Phil assisted us in the best way possible with his great customer service,friendly attitude and got us good deal.5 star for him.Highly recommended.
Jeremiah what is my salesman oh, and he was fantastic. It took 2 hours and we were done from beginning to end and I drove away a beautiful white passport that was brand-new with 10 MI. Loved it had spent 2 hours at Hyatt Buick looking to get a GMC terrain and they were absolutely no help at all. Came down to East coast Honda and it was effortless can't recommend East coast Honda or Jeremy high enough thanks to all
Thank you Lee Matlashewski for your help with purchasing my new Honda Accord EX. I love it!! This is my second purchase for East Coast Honda and I highly recommend anyone looking for a great deal to check them out. Very friendly folks and a pleasure to do business with.
Experienced and very helpful sales people. Thanks for all the help.
I have been using East Coast Honda service since I moved to the area in 2006. I live in GA now and still bring my Pilot to East Coast Honda for service. Top notch service department!
I just made my second vehicle purchase with Phil Young, over at East Coast Honda in Myrtle Beach. I can honestly say that he and his team are a breath of fresh air when it comes to the whole car buying experience. From start to finish, they were informative, knowledgable, fast and friendly. I would highly recommend Phil Young, and East Coast Honda, to any family, friends, clients, or anyone who appreciates service at the highest level. Thank you all so much for another great experience! "For a deal, CALL PHIL!"
The service rep was very pleasant and helpful. All the maintenance was done in a timely fashion and as of this time everything seems to be fine.
The day I stopped at Honda dealership, I had no idea I was going to purchase a new car, I was planning to do it in about six months, but I was on the way home from doctor appt and decided to stop just to see what they had the salesman I got was Mike Collins and he was so friendly and knew about all the vehicles, I told him what I was looking for and I tried 3 or 4 out and decided which one had what I wanted and did test drive and I was sold the Pilot touring was so perfect for my situation, Mike Collins was the best he went above and beyond helping me. I highly recommend Honda and Mike Collins go there and see for yourself.
Fantastic service from the time I walked in. Benton was great and he was so helpful in making mmt selection. I would recommend ECH for your next vehicle.
Dave Ballard is a Awesome sales guy..Someone you feel like you've known your whole life.A brother from another mother
This is a first class operation. Joe Stanley and the GM Scott Proctor are true professionals.
Third vehicle we have purchased at East Coast Honda in the last couple of years. Ours Sales Consultant, Melissa DeMarco, has handled all three sales/purchases and trades. Melissa is knowledgeable, pleasant to work with, and seemingly always available. Highly recommend seeing Melissa for all your new/used car needs. Our Finance guy this time was Jody Holder - also exceptional. Can't go wrong with East Coast Honda!!
Terry Marcum helped my husband and I to find the perfect vehicle for our family. We found something that fit our budget and we love our Honda Pilot. The customer service was worth the drive and Terry was a blessing to us.
Kane was courteous, professional and knowledgeable. We found the vehicle we want and he made it happen. Overall and excellent experience. We recommend this dealership and Kane for your automobile needs.
The best Dealer Service Dept I have ever used. The are very fast, efficient and do not try to up-sell every time you are there.