Reviews of Dick Dyer Toyota (Car Concessionaire)

Rebecca Piper

Trent was my salesperson and he provided to me: Superior customer service, he listened to what I was asking for and made every effort to get with the right people to make it happen. Trent is professional individual who walked me through every feature of the vehicle I purchased to ensure that I had an understanding of how everything worked and pointed out critical features of all safety features. I would definitely recommend Trent. He looks you in the eye when he talks to and he doesn't talk in circles like most sales reps. He definitely made this car buying experience a "fine dining experience." Easy to talk to and and easy to understand.

Dottie Buchanan

I had a problem with my RAV4. Tommy in Service calmly Helped me out of a tough situation. I love my car, love Tommy, & love Dock Dyer! Thanks!

Mary Cochran

Dwight Hylton provides excellence customer service! Very pleased with my purchase and service

Ian Beckwith

Daniel Peterson is the guy to see in the service department. He will take great care of you and your car.

thomas lipuma

I was a super excited to get on the waiting list for a Toyota Supra; it has always been a dream to own a Supra, and with the new one coming out and me signing a new contract I thought it was a perfect time to order one. I did my research and was very excited to start the process; Toyota MRSP is 56k for the Launch Edition; so i figure that the dealership would mark up maybe 10k, but they wanted to charge me 100k for the supra. That is crazy that the dealership is almost doubling the mark-up. I wish you the best as i will be taking my business to Charlotte or Atlanta. Buyers beware; do your research...

David Hunter

Everything thoroughly and respectfully explained. Very positive experience .

kristinea murray

Great experience and friendly staff!! Professional and courteous! They treat you like family and make you feel at home!!

Denise Rodriguez

Jonathan made purchasing our new Toyota Highlander such an easy and comforting process.

Tonika Matthews

The Internet department was awesome! They received my request, and was able to get me what I needed within a timely matter. The buying process was easy, and informative.

Simply Yoga By Nicole

Dwight Hylton helped us find the perfect car. He worked within our budget and made paperwork a breeze. If you are in need of a car check him out.

Caleb Cotter

Awesome service! Very patient and want to work with you and get to an agreement to where you’re both leaving satisfied. Had Victor helping us out. Knew his stuff and kept it real and honest! If you go there, check him out and he’ll make it happen for you.

Gerald Pearson

My salesman, Mr. Clyde Cuttino, provided me with excellent customer service as I went through the purchasing and delivery process of our new Toyota Avalon. He was very knowledge and ever so courteous throughout. I will definitely recommend him and Dick Dyer Toyota to my friends and acquaintances with respect to their future new or used car purchases.

sherrard simon

Dwight was amazing. This is my second time he was my Toyota sales expert. Needless to say I am ecstatic about my new purchase n had an amazing experience.

jodyt04 .

Straight shooters. Told me a price and stuck with it. Easy transaction and Trent was great.

Tatiana Huffines

Dick Dyer Toyota never fails to take care of their customers. The staff is always friendly and willing to work with you. Even though we didn’t walk away with a car today I know we will be back for one very soon!

Christina Jackson

SERVICE WAS GREAT. I WAS IN AND OUT IN A TIMELY MANNER. STEVE AMICK WAS MY CONTACT. HE NOTED ALL MY CONCERNS AND THEY WERE TAKEN CARE OF.

scott sightler

Was pleased with all the help I received from the receptionist, internet specialist, my salesman Dennis Risher, sales manager and finance department. Went to numerous dealerships and ended up at Dick Dyer Toyota which ended with a pleasant experience purchasing a new car. Will definitely be doing business again in the future.

Brian Bocholis

Dwight Hylton was the consummate professional. He treated my wife and me very well and answered all our questions with great detail. I recommend Dick Dyer, the professionalism of the staff and ability to work through the process quickly was appreciated.

lauren canada

I purchased my 2018 Toyota RAV4 from Dick Dyer Toyota. I cannot express how easy this process was with Maryanne. Maryanne is so patient, knowledgeable and very honest. Also, the manager Will is very nice; he went above and beyond to meet my family’s needs. I strongly recommend shopping new or used at Dick Dyer Toyota and ask for Maryanne!

Grant Hoffman

Great service, Dwight Hylton did a fantastic job. The whole crew went out of their way to show me an exceptional experience. Very satisfied. If you need a new a Toyota go see Dwight!!!

Ebony A

Mr. Trent was amazing! He was respectful,honest, kind and caring ! If you would like to have great service and someone that’s understanding he’s your guy!! Thank you so much Trent

Nikki Collins

Johnny went above and beyond! He has a wonderful personality and just a sweet spirit about himself. I can see that he going to go far in this career. He listened to what was wanted and not once was "pushed" to buy something different than what we came in to look at.

Charles Varn

Jon was extremely knowledgeable and helpful. He kept me up to date on everything that was happening with my vehicle and let me know what to expect for future services.

Michelle Meyers

This is the third vehicle that we have purchased through Dick Dyer Toyota. Dwight Hylton has been our salesperson for every sale. We wouldn't want to go with anyone else. He goes above and beyond each and every time. He makes our car buying experience wonderful. We give him 10 stars!

Randy Deemer

The service man who helped me was Rob. Start to finish he was so informative and guided me through the steps to be taken. Part way through the process, he came to inform me where things stood on time remaining to complete the job----and they were going to wash the car. At the end Rob went over everything on the completed billing worksheet. Great experience at service!! Thanks Rob!!

Lisa Macon

Best service I’ve experienced at a dealership. Excellent job Mr. D. Hilton! Thanks and you will get several referrals from me.

Alise Ashley

The individuals at Dick Dyer Toyota of Columbia made me feel like part of their family. From the moment I walked in the door and even after my purchase was complete. Kendal is by far one of the best sells representatives I’ve ever had the pleasure of working with. He took in all my request and concerns and handled them with the upmost care. Thank you Kendal and Dick Dyer Toyota of Columbia!

Nicholas Walper

The salesperson, Maryanne, was very nice and worked to put me into a brand new car, my first. I decided to lease a brand new 2019 Corolla and they made sure it was affordable and in perfect condition upon pick up. They even managed to work around a slightly low credit score. All the staff is very friendly and fast at their work and I highly recommend visiting of you're in the market. Great place and very clean.

Brianna B

Victor helped us pick out the truck of our dreams yesterday. We went into Dick Dyer with a couple vehicles in mind and Victor made us feel comfortable, he was open and honest with our decisions, and has great product knowledge of the vehicles in the lot! He’s a wonderful employee of your company! Thank you so much Victor for your amazing customer service!

Willie Carrion

In the past 3 mos my wife and I have purchased 3 Toyotas. 1 of them was from another dealer and we really didn’t get what we wanted so we traded with Dick Dyer and not only got what we wanted, our sales rep Jami Snyder and her boss aggressively made it a deal that no other Toyota dealer could step up to. I would recommend Dick Dyer Toyota and Jami Snyder to anyone with interest in purchasing another vehicle. The courtesy, aggressive pricing and professionalism surpassed all other Toyota dealers in the area. Thanks Jami for helping us with 2 purchases. We are enjoying my Tacoma and my wife’s Camry.

Joan Bradley

Positive car-buying experience, thanks to Maryanne's professional and informational guidelines. I feel, she is an asset to your team!

Vicky

I had the greatest car buying experience with the Toyota dealership on Killian Rd.! Sales rep Dennis R. walked me through the process from start to finish without ever rushing me. He was honest with every question I asked him, which led me to making the perfect decision on my vehicle. He even remembered me when I came in for routine service and made sure I was still comfortable with all of the new gadgets that the car came with. I couldn’t be happier with the customer service that I continue to receive from him and the rest of the team

Emily Jones

Kendall Decker was great to work with, and I didn't feel pushed into purchasing my car. I did though, because I loved it, and Jason in finance was friendly. Had a great experience.

Express Real Estate

One of the most amazing experience I’ve had buying a vehicle. Mr. McQueen was polite and friendly also well verse in knowing the vehicles on the lot. I appreciate the the time and dedication he took with me to make a valuable purchase.

Irma Santana

I bought my car from Dick Dyer Toyota I had a very good experience. Thank you to Mr. Dwight Hylton who made the process easier, I recommend anytime.

Ryan Campbell

Took my car in to get serviced on June 5th 2019. When I went to pick it up it said that all my fluids were checked and filled, but when I went to use my windshield washer fluid yesterday it was completely empty. It just smeared my windshield with the little bit of fluid that was left in the line. I had to get a car wash so I could see properly, and then buy some windshield washer fluid. If you're not going to fill it, DON'T CHECK IT OFF THE LIST!! What else did you check off and not do? Did you really change my oil? Did you really rotate my tires? Did you check the tire pressure? Is my vehicle safe to drive? Customers can't trust you if you lie on the forms and the work you perform. You should validate all the work performed with the customer in person. I'm very disappointed in this. They overcharge for work that may or may not be performed.

Joe Simpson

My experience was so smooth Kendall was great I told him what I wanted and he made it happen.

Tyree Perdue

Great service! Quick and easy process and friendly staff.

Sean Hackett

I came from out of town looking to purchase my first car. My salesperson Jersey was very friendly, helpful, and knowledgeable. I would recommend her to anyone looking to buy a car. Jason in the finance department was very much the same. They both answered all of my questions in a friendly and professional manner. With such friendly staff and great prices, this dealership comes with my highest recommendation.

Manilyn Alonzo

Poor Service I bought my car last July and they gave me a temporary tag. The tag got expired last September 10 and up to this date I haven’t received the tag. The manager that time told me that the transaction will be worry-free as they will be the one to settle everything not to mention that I also paid for the service and convenience. It doesn’t make any sense at this point because I cannot use my car, I bought the car so I can practice and hone my driving skills in preparation for the driving test. I reached the store and unfortunately I have been passed on to different people. One of the personnels told me to go to DMV, go out on lunch break and settle everything on my own. Why should I? Isn’t their responsibility? All the promises that have been said few months ago were blown away. So much disappointment- Not service oriented. Pure business!

d m

Daniel, my service rep today, was fantastic. Seamless service. Drive in, go to the waiting area, have a coffee and a water, read a few blogs on my smartphone, and before you know it my car is ready. Always a pleasure doing business at Dick Dyer Toyota. Great service department, highly recommend.

Ginger Cushman

Amber was very helpful by listening to what my husband said. He told her how much he wanted to spend and what he wanted in a truck. She quickly found one in his price range. She also helped set up the phone. Very pleasant experience.

Kayce Morgan

I had a great experience today with an awesome salesman Trent. Would definitely recommend him

Adriana Galindo

Jonathan, was amazing he treated us so well, from the moment we walked in he was incredible, attention was so good, we left with two new SUVs!!! Jason and Bob at the financial office were great as well, they treated us like family!!

Christopher Marshall

If you can't make decisions on the car you want, Please contact this guy here Dwight Hylton the right decision!! He was very helpful and patient!!! Thanks so much Dwight!!

Layton Sutton

I am a repeat customer, had my eye on a new Tacoma but when my wife and I arrived at the dealership, I spotted a beautiful Voodoo Blue 4runner. It took some time and some compromises but they made it happen for me and now I'm driving an exceptional 4runner. Very happy customer. Thank you.

Paulette Bankston

Special thank you to Mr. Clyde Cuttino for helping me and my husband get our 2019 Camry! He did an awesome job and I walked away with a smile on my face! I recommend going to Dick Dyer and ask for Clyde he’s a great salesman!

Tina Brown

I met with Trent today. He was very knowledgeable about the policies and procedures and made sure I was comfortable with the car buying process. I appreciate him being patient with my kids as I had my family with me also. Trent was really able to change my mind about car sales man and I would certainly recommend him to anyone in the market for a new or used vehicle.

Kevin Niehoff

Very professional with a no pressure sale. Very knowledgeable but did not pretend to know something he didn’t.

Erica Deaver

Dwight was very professional and helpful. Made the car buying pleasant.

Janel Johnson

As always Victor my service manager was awesome. Service was great.

Shevelle Nelson

Everything was Great and my salesman Victor was Excellent I left in a 2019 Camry I’m so Excited. Thanks again Dick Dyer❤️❤️❤️

Nancy Rhodes

Prompt, courteous, respectful service. Vehicle was as advertised. I would highly recommend Trent as a sales person. He was knowledgeable and patient. The Dick Dyer Toyota Team worked well together throughout the transaction. I highly recommend that you head to Dick Dyer Toyota for your next car!

Ash Tolliver

Trent was awesome! We went just to check out some Tundra options and Trent wasn't pushy or invasive. I'm the buyer that'll walk the second I get a wiff of pushy salesmen. I don't care if you can get me in my dream vehicle for below perfect price- I'm out. We had a fabulous experience and I'd highly recommend them.

Matt Dyer

Dwight has excellent customer service skills. He made sure I was happy before leaving the dealership with my used 4Runner. Ask for Dwight.

melissaspt .

What an amazing car buying experience!!! As a female that is the “details person” in buying a new car, this was the best dealership I’ve ever bought a car from!!! They talked to me (not just my husband) and answered every question with honesty and respect. Kendal Decker was our salesman and he was super knowledgeable and easy to work with. No haggling necessary! Fantastic experience! I love my new Highlander and plan to purchase my next vehicle there!!!!

inezmcl .

Dwight was fabulous!! Took time to fully explain all the features and make the process easy. Me. Carter took care of us in the financing department and was amazing. He fully explained everything and made sure we had no questions or concerns. I got to meet Mr. Fitzgerald and he was friendly and attentive to my wants and needs. And finally someone from the service department came and let me know they were there if I ever needed anything. Best car buying experience ever!!

Donald Robinson

My salesperson Mr. Dwight Hylton was very professional and very knowledgeable of this product. If I had to refer someone I will refer them to him. He made the process simple and fast. Thank you for your service.

Min Yu

Before I buy the car, they promise me this car can free wash when every time you come and 5 year warranty, but actually not when I check the Toyota official website , which means they lied to the customers . They also force me to give them 5 stars , otherwise , they will not provide me some service . They service/ repair depart for Toyota is good , but they financial and sales department are horrible and the price they sold to me for my car also incredible higher than any place , the thing is they not include warranty , which lie to me include .

Walt B

Wonderful buying experience working with Jami Snyder and Sales Manager Craig Williams. These two are dedicated to customer satisfaction and making the deal happen. It's refreshing when people listen to your needs and understand everyone's time is valuable. The deal was quick and painless. I recommended Jami to my friend who also purchased TWO vehicles from Jami. Give this dynamic duo a shot when you're ready to purchase your next Toyota. Thanks again!

McKey Willson

Service department is will rip you up for no reason. If you take your vehicle for service than make sure it was fixed for what you took it for. I took my car for alignment after keeping my car for full day they said it is good to go but when I start driving on the road it was doing same thing. Call them back after leaving service place in less than 5 minutes they said once you out from here it is on you. Who knows if you involve in wrack or something which cause same thing! Watch out for your car needs, mostly they come up with things that don't need to be fixed but they said you do.

Alexander Kelley

I found the Tacoma I was looking for and got a price I was happy with at Dick Dyer Toyota. My salesman William was helpful and polite throughout the transaction. I would recommend them to family and friends.

Louis Fludd

Mr. Dwight Hylton was very helpful. Excellent customer service.

Stephanie Taylor

Trent was super helpful! He was able to explain ALL the features of the car and answered LOTS of questions! Great personality! We would come back here on the future!!!

P. Niharika

Mr Clyde was an excellent sales executive and Mr Jason has really understood our need and given the most friendly quote and made our day. We Walked out with the RAV4. Appreciate their team work and their commitment towards customers satisfaction. Suggest that this is The Best place to buy your dream car. Best Wishes Ms Arava

Courtney Holden

Victor made the car buying experience pleasant and stress free. He was patient and listened to all of our questions and concerns and was incredibly efficient. I would highly recommend working with Victor for any of your car buying needs.

Jessi A

Trent was excellent. Reviewed all the details of the vehicle. Simple, low pressure sale. Vehicle was in excellent condition and the pricing was good. Excited about my new car.

Zenobia Alston

Ashley “Jersey” Thompsom was amazing! She truly was the best part of the whole experience! She is so knowledgeable and definitely works with you! Definitely will refer family and friends not only to Dick Dyer but to Jersey!

Lorrie Harkey

Bought my Scion xD here in 2010 and have never taken her anywhere else! Best team ever!!

Donna Kneller

Maryanne was amazing helping us find the perfect car for my mother! She is very easy to work with and very professional!

Chuck Turner

Routine Toyota care maintenance went smooth as ever. In and out in under 45 minutes.

Patricia Naser

Jersey... our salesgirl ....was very knowledgeable and very personable. Found out what we were looking for and showed only that tp us!! Able to answer all questions..... making this a most pleasant buying experience!

Kelley Lewis

Devante took great care of me. Got my dream truck ordered for me and was ready for pick up less than 2 full days later.

Chi Nguyen

Dennis Risher is really helpful. He is really nice .

Cara Cobb

Jersey did an excellent job!!! I’m so pleased with her customer service. She was very knowledgeable and patient with my questions. I would not have asked for anyone else to help me with my car purchase.

Kayla Green

Kendal Decker was more than helpful. He put me in the right direction when it came to finding a car! He doesn’t overwhelm you with the prices either. He’s honest and has very clear communication!

Casey Mitchum

Bought a Toyota Camry from Kendal decker and his service was amazing! He helped me find the car I wanted and showed me everything in it and how it worked. He even stayed well past closing to make sure I was taken care of. Would definitely recommend him to anyone!

Sean Penley

Trent did an excellent job handling all of my questions about the cars features, warranty and maintenance info, and the many questions about which options were available. I came away feeling I knew everything I needed to about what it came with and the differences on each version.

Sam DJ

Victor was the most helpful person I have met at any Toyota dealership I have been to (over 5 different states). He was there for advice and any questions I had with my Tacoma. Pricing was fair and is my new go-to dealership!

Sheonne Carter

Awesome experience. As we arrived, we were greeted by Jersey, her customer service skills are amazing. The managers that I met were awesome. One was interested in our Jamaican culture and he made the atmosphere warm and inviting. The Jamaican there is a great guy. I would recommend Dick Dyer to anyone who is interested in getting value. #Jersey, big up yuself mumz (Jamaican style.)

Karen Kirstein

Loved my experience with Dick Dyer Toyota. I decided to trade up my 2018 Toyota Sienna to a 2019 Toyota Sienna. Darius was my sales person. He did a great job. He was very friendly and helpful. Thanks for a great sales experience!

Gaby Cudicio

Super friendly, no pressure salesmen. Felt very welcome. Dennis Risher helped me and was very understanding of my situation, had a sense of urgency and he was patient as well as honest with me. Definitely recommend anyone looking to buy to go see him.

George Byrd

The best buying experience ever! Dwight, our salesman, was honest and pressure free! Best deal in over 40 years! Saved thousands!

Heather O'Brien

Everyone was very helpful. Dennis gave us a great overview of the car and didn't miss a thing! He was awesome! Would definitely recomend to friends!

Betty and Vick Murdaugh

Maryanne was professional and friendly and easy to work with. She was also quite informative. She made the whole process of buying a new car a pleasure rather than a hassle. Vick Murdaugh

Jordan Fleming

Why isn’t Victor King a manager...he’s amazing and makes shopping easy!

Robert Batten

On 8/2/19 Maryanne was very kind and deserved 5* rating on the selling aspect of the car purchase. We walked in an hour before closing and she helped us decide on a car. She was not very pushy at all and that is something that I greatly appreciate. The added oil changes with the purchase of the car is a bonus. Thanks again for crunching the numbers so we could trade in for an SUV! This part was a good experience. EDIT as of 2:24 on 8/9/19 The current 1* rating comes from my experience today. Last Saturday after we got the car detailed at their place, my wife heard a small grind noise from the right rear, but it went away so we couldn't locate the source of it. This noise did not make the sound on the test drive that Friday night. On Friday 8/9/19, we went to get breakfast and heard a loud grinding noise not going away. The brake rotor locked up the rear tire and it skid all the way to where I was going to the car shop that thankfully was a few hundred yards away. I had my local mechanic look at it and he saw the bolt holding the brake caliper was missing and the thing that held it together, was stripped about 60% of the way. Attached is a picture of the bolt missing and the screw stripped area. My mechanic advised I contact the shop at dealership and see what they could do to get the thing fixed free of charge as should have been caught in the inspection that was done on the car by the dealership. I called around 10 am and talked to the shop and was advised that there was nothing they could do since it was a used car and to call the used car manager at noon. I called and asked for Will Stacy at 12:20 and was told he was not picking up and I left my information to call me back as it might take him up to 30 minutes with whatever they were doing. I called back at 1:50 PM and was told he was not picking up or available. Right now I feel like we've been getting the run around and disappointed about that. We are down a car and we were told that this SUV in its current condition is in no way safe to drive until that gets fixed. My mother was looking to see if she could trade in for a newer vehicle and said that I had a good experience buying the car, but it's hard to recommend dealing with a Toyota dealership at this time if this is how you get treated AFTER the car is off the lot. Dick Dyer Toyota, please make this right so I can upgrade the review to a 5*!!! EDIT 9/9/19 -- 5* put back Almost a month later and things have improved. In the weeks after this issue that happened with the bolt fell off, Will Stacy and I had several correspondences where they had to order the part from the manufacturer. We were without the car for about a week, but thankfully they found us a loaner car to have us drive. The thing that disappointed me the most about that whole ordeal was we got there at the shop that Saturday and checked in. The girls working there watching TV on their phones gave off a vibe of you're bothering me. We waited two hours for someone to come see us and give us an update on the car and no one did! (Other shops I've dealt with in the past give you updates around an hour or so of waiting so you don't feel forgotten). Finally after the two hour wait and no one coming to see us to give us an update, I went up there to ask for an update on the car. I was a tad frustrated when I was told that and my guy I worked with to sign the finance paperwork showed up and helped us get a rental car. Fast forward to the week of my wife's birthday, the car was ready and I went and picked it up. Thankfully, no issues occurred since the repair work was completed so we were able to go to ATL that weekend. The loan company that Dick Dyer used for us had everything properly setup and we have successfully made payments on the car. So all said, thank you to Jason and Will for getting this fixed for us.

Angela Lovett

Trent was very helpful and pleasant. He knew all the details about the vehicle we were interested in. The friendliest sales rep I have ever dealt with. Very nice experience here, very pleased!

Abby Baker

I brought my car in for a major rattle all throughout the car and it was driving me nuts. Music is a really important part of my life and I cannot stand when the sound system rattles! Everyone that I worked with was super understanding and patient while trying to come to a satisfactory solution to the problem. They also made their best efforts in making it as convenient for me as possible since being without a car can be very inconvenient. Choose Dick Dyer!

A Marie

Catherine served as my service provider and delivered the most exceptional customer service as well as the technician, Richard. When Catgerine saw me getting my personal calendar, she began making personal conversation about digital versus paper date planners. While my vehicle was being serviced, she gave me multiple updates making today's service an A+.

Swanzetta Young

Dwight is excellent and honest which is great. And thank you to Miller Jones who is awesome. Best car buying experience.

Faisal chaka

Good dealership and awesome staff they me out with everything and bring the car to me and they did excellent job thank you so much to done that job for me

Stacie Dickerson

I enjoyed my experience with Dick Dyer Toyota. Dwight was patient, kind and knowledgeable; he helped me find the perfect car for me. Beyond that, the entire staff was friendly, efficient and professional. No high pressure sales, just friendly people who genuinely wanted my business. I would definitely do business with them again. Oh, and the Avalon...I LOVE IT!

Stacy Yates

Thank you Dennis for helping us find the perfect car for our daughter. You are an awesome salesman. Patient, understanding and most importantly not pushy:). We will be back

Linda Farmer

Salesperson Trent was great he was very patience with us answer questions that we wasn’t clear about I must say he is awesome an great person for this company Toyota Thanks Trent for all you do Mr & Mrs Trenton

86MrNorman .

I had a great experience at Dick Dyer Toyota with Trent McQueen as my sales rep. I was unable to make a purchase at the moment but will certainly be back to purchase. He gave full detail in and out of the vehicle and gave me great confidence that a larger vehicle for my family was best. He assured Gas and mileage almost equivalent to my smaller car and it being more spacious was a bonus.

Al

Had a wonderful car buying experience at Dick Dyer Toyota, and a great sales representative helping me (Dwight Hylton). There was no pressure, and everything was completed in a reasonable amount of time! I would highly recommend this dealership to anyone looking to buy a Toyota.

Don and Stacey Hicks

Good overall experience. Kendall was a very accommodating and dedicated salesman. Elizabeth from their internet sales team was a key part to sealing the deal on our new Sienna. Only hiccup was figuring out the financing with them (we went elsewhere for $$).

Samantha Batten

Maryanne was amazing! She made us feel very comfortable with making our decision to purchase our car! She was willing to help us in the process! Thank you Maryanne for all you did! We love our car!!

Ashley Goodman

Trent was great and very patient I really enjoy working with him.

Tim Goldman

Amazing experience today! Lionel went above and beyond and was genuinely happy and sincere to take care of me...service with a smile at it's best. Great team at DDT!

Shaneika Taylor

I brought my 1st car from here. It's a 2014 Toyota Camry LE Hybrid. I had an amazing salesman Dwight, which walked me though the whole process along with my aunts. It was of course an all day outing, but he made it worth it. Something I'll never forget from him was his honesty. So we are always supposed to examine the car before buying, test driving and looking at anything broken or damaged. Well me nor my aunts caught the damage done to the drivers back tail light. Mr. Dwight caught it and said he would fix it for free. He ordered the part, called me two days later and I brought the car in. Upon arrival he greeted me and said he would get someone to take care of it, five minutes later he told me they were too busy and he would take care of it for me, which he did, ten minutes later and my baby was ready! He's amazing and always calls every year to tell my happy birthday and of course if I'm ready for another car.

Regina Moore

Need a vehicle? Go see Dennis Risher! He was very patient, kind and made my car buying experience wonderful. He went above and beyond to ensure all of my questions were answered and that I was aware of all features in the car. Everyone here was really nice!

Felicia Douglas

Mr. Dwight Hylton was very helpful, patience, and kind. Excellent customer service.

mary melissa roland

Dwight was so helpful and able to answer all of our questions. We came to test drive one car and left with a completely different model.

Rita Gams

DeVante, our sales person, was Great ! the Experience was quick & efficient. We would recommend this dealership.

Delphine Thompson

Dwight was a very nice person and very helpful with me and the I would come to him again if I need to I also would seen my family and friends to him.

Ray Walters

We came and looked at some used cars for my daughter. Maryanne greeted us while we were looking, and was so happy to help, and made our experience really good. There is not a lot of pressure to buy and they are willing to help in any way possible. We had a great experience and would recommend them to anyone who asks us.

Carl Lopez

Staff knew their vehicles and were eager to help. Dealership was clean and well lit. Vehicles were readily available for test drives. I do recommend this dealer.

E.B. Bankston

Sincere thanks to Mr. Clyde Cuttino! My wife and I are so very appreciative of the wonderful service that he provided! Felt more like being look after by a friend rather than dealing with a salesman! Five stars aren't enough!!

Elen Coleman

Such a smooth, painless process! My husband and I went to several dealerships and we didn’t have a great experience at any of them except for here. Trent was great! We had negotiated a price before coming in, and they stuck to that price and had everything ready for us. I highly recommend coming here and working with Trent

Ashley Dillon

The associates at Dick Dyer Toyota are all amazing. Me and my wife were welcomed by everyone we came into contact with and every time we entered the building one of the associates held the door for us. Ryan Gibbs gave us an awesome rundown of the vehicle we were looking at and a very informative test drive. Maryann Rigor was amazing the entire time. She has a great personality for the job and helped us through the paperwork process deciding if we wanted to go forward with looking at trading in our vehicle and purchasing a new vehicle. Even though Dick Dyer couldn't sell one on the lot, we gave them a chance and Jason Jordan ensured to gain our business by finding and making sure we left with what we wanted on our terms. Between the employees we dealt with they ensured to keep us updated on our purchase. Thanks Dick Dyer!

Cindy Moorer

Dwight Hylton provided good service and the purchase went smoothly.

NItesh khanchandani

Samuel Quiller took care of exactly what I needed from the start. I appreciate his help to have me secure my first car that I loved.

Ken Tillotson

I just would like to take 5 min and offer and provide my appreciation and great thankfulness for the Customer servant agents, managers and those folks who work at Dick Dyer Toyota. It is always refreshing when you come into a facility and people are positive, friendly, courteous and encouraging. They make it clear they are glad to see you and everyone goes out of their way to make my and other customers' day go well. They are quick to smile and are professional and respectful. One of the Sales representatives Mr. Dwight helped me immensely. We were on a first name base and I apologize for not getting his last name. He was exceptional in all ways. He expressed a positive outlook and composure and was just genuine, friendly and made us customers feel comfortable. He was very resourceful and knowledgeable and helped me immensely walk through the process of purchasing a new vehicle. He answered all my questions and even brought to light and informed me of concerns I wasn't thinking about like transferring of tags and continuing my policy with my insurance company. He helped me make well-informed choices and when I wanted to check out another vehicle he was quick to help me with this endeavor. It is clear he cares for everyone, coworkers and customers alike. And it is clear he wants everyone to succeed and achieve their goals and dreams. Today was the first time I checked out and visited Dick Dyer Toyota and I can understand why it is recognized as a highly recommended car dealer; the people here are very nice, optimistic, friendly. All the sales agents who were close by were present and smiled and passed on a "Have a great day" Mr Dwight was very helpful and I really am glad I had the opportunity to work with him in finding and purchasing a really nice vehicle. He is a winner and proven himself trustworthy and contributed greatly to making my day and really my week and month go very well. And he helped me get a very reliable vehicle - one I trust will function and perform well over the months and years to come, consistently and faithfully. Mr Jason also helped me greatly with getting a great maintenance plan in place. To the Manager of Dick Dyer Toyota - from my experience today you have a great and optimistic staff who try to make our (customers') day positive and help us obtain very reliable vehicles I particularly want to thank Mr Dwight and Mr Jason who helped me greatly today! Thank you!!

A Google User

Quick easy transaction. Sales and finance were friendly and efficient!

De'Anqua Gripper

Ivory made my buying experience a breeze. Ivory knew everything about the car I picked and sold the value of buying with Dick Dyer. She stayed in touch with me and made sure I was comfortable during the buying process. I defiantly will be returning for my next purchase. Ivory listened to my needs and tailored my experience based off of my situation. Thanks Ivory, I had an amazing, professional experience.

Kelsey Pfautz

Ryan and Victor were both awesome! They were both very helpful and made our experience wonderful

Keisha Hicklin-Williams

Victor Torres was exceptional in providing the customer service I needed to get my car serviced. He a true professional and great asset to the Dick Dyer Toyota team. Thanks for everything and I will be returning and spreading the word to my friends that drive Toyotas.

Verronda Calloway

My salesman William and his sales manager Mr. Williams were excellent. I was recently in a car accident that left my car totaled. The sales professionals at Killian Dick Dyer Toyota were able to get me into a vehicle with everything and more even down to the exact color of my choice without delay. This was the best experience buying a vehicle by far that I have ever had.

Ashley Norman

I had a great experience at Dick Dyer ! Although Im not able to make a purchase at the moment I will definitely be back for a future visit very soon ! I not one to leave reviews but Mr. Trent McQueen was very informative and made me feel very at ease about making my next big purchase!! See you guys soon ! Thank you all so much !

Mary Huffman

Trent McQueen provided my husband and I with excellent service and a great new car buying experience...worked diligently to get us the best deal and help us leave the lot with a new Avalon. Very courteous and professional. Would definitely recommend him to our friends!

Abby George

Awesome customer service! Bought a new car a few months ago and it was time for my 5,000 mile check up and they were super quick and efficient! Very friendly staff!!

Frances Katsos

I enjoyed buying a car! Ian Beckwith greeted me in the parking lot with a smile and an offer to send me home in a new car. I came to test drive a used Highlander (which I did), but left in a new Camry and felt great about the experience and the deal I received. Ian is a bright young man with excellent product knowledge AND a great sense of humor. I highly recommend Dick Dyer Toyota and Ian for his fantastic attitude and service! I’m looking forward to sporting around in my new Camry! :-D

Elicia Lucas

Jersey was great. She got me everything I wanted and was very patient and knowledgeable. I would recommend her to anyone that asks. She's very sweet and easy to work with.

Mary Chappell

Thank you Kendal and Zach for helping my husband and I find the perfect car. This dealership was extremely helpful and kind. Will surely return!

Misty Mark

Trent was a super good salesman and was very easy to get along with.

Christina Cartner

Dwight was super welcoming and friendly! He had a good sense of humor and he helped us in any and every way imaginable. Finally got the car of our dreams and I hope the best for anyone that has Dwight as their salesman!

Nique Baba

see Tommy Senn in service! He communicates everything that is happening so you know exactly what is going on, where the costs are, etc. He got my car in and out within hours on a busy afternoon, and is wonderful to work with overall.

Justine Sosa

Really feel like I got ripped off. My alignment wasn’t checked before I left and I live an hour away which means I had to find time to go back up and get it fixed. Not to mention the air conditioner doesn’t turn the way it’s supposed to and it seems like there might be an issue with the transmission, mind you I’m no mechanic but something is definitely off. Basically I don’t feel like I drove away with a car that was 100% inspected when I was guaranteed that it was. This was also supposed to be a car under my name with my dad as a co-signer, bad on me for not being more aware of what I was signing, but they put this in my dads name and not mine. I have never felt so disgusted with an experience before, and as this is my first time ever “buying” a car it has truly traumatized me.

Krystal Rolon

I came here after my boyfriend and I waited 2 hours at another dealership where we had an appointment but were not approached by anyone. I got a reply in less than 30 minutes when I asked about the availability of a car I found online. I was able to test drive the car and talk finance options all within a day. Great customer service and super friendly.

connie johnson

I had an Awesome experience at Dick Dyer Toyota My Salesman Dwilight Hilton was Fantastic if you’re looking to buy a car please ask for Dwilight Hilton. Well experience and very knowledgeable of the product.Very Professional at all times.He listens to his Customers.Awesome Job Dwilight Hilton ... Thanks Again for helping us with our Purchase of our New Car.

Steve Etheredge

Bought new 2019 Highlander from them. Good deal and great sales and finance personnel. Only issue is with their "E-pricing." They show a price for vehicle on their website and invite you to request an "E-price." The E-price is a couple of thousand dollars less than the discounted price on the website so you think that you are getting a better "special" price. When you get to the dealership, you find that the actual sales price is the actual discounted price from the website rather than the quoted "E-price." They say that this is due to the "dealer fees" included in the price. I don't see this as "dealer fees" but as dealer-added options. I think this practice is deceptive and buyers should be aware of this practice.

T&R Buckner

Lengthy wait time. Car driving better of course. I drove this morning and my hubcap came off on 277. So I'm very disappointed about missing hubcap. I going tire rotation ,front and back brakes and rotors done with oil change.

simon cao

While the sale man did a great job of showing me the cars. The financial guy did not. They play the mind game to make me buy extended warranty. The pricing on the computer is not clear. They only show what you would pay monthly for each options but not the total cost of them. I was guessing that the warranty was about 4000. The guy said yes. When I went home and do the calculations, it actually 5000. I went back and ask them to cancel it. The guy gave me an attitude and kept insisting me to keep the warranty. I felt like i was a horrible person. 2 months later, the warranty cancellation went through but only 4300 was refunded. I dont even bother to call back anymore.

Xan Taylor

Back in March 2018 my wife was looking to buy an SUV. We had patiently and diligently taken the time to visit multiple locations of Ford, Jeep, Chevy, & Toyota dealerships in the Columbia (and surrounding) area. While visiting Dick Dyer Toyota on Killian Commons Parkway, we worked with Jami Snyder and could immediately experience her authenticity and expertise. It never felt like someone was chasing us for a sale or feeding us what we wanted to hear. We had very real requirements and budget concerns going in, but Jami steered us through all of that successfully and my wife ended up with, not just the car she needed, but the one she adored and deserved. We had such a great experience with Jami Snyder at Dick Dyer Toyota that, just last month, we returned to by myself a Toyota Tundra. I'm sure we will be buying vehicles through Jami for the foreseeable future.

Bob Medlock

Great service but employee turnover prevents the whole experience less welcoming. And boo to to the guy who stole the popcorn machine who made the wait a happy experience.

Andrew Rigor

Maryanne was very courteous and professional. She helped us find the best deal on a car for my son.

david thomas

Simply awesome experience. Kudos to Dwight Hylton. He was great on the phone, but even better in person. Thanks again Dwight!

Kimberley Brown

Kristi Moore was my service advisor today, and she was absolutely amazing! She explained everything in detail to me, and was honest about my waiting time. She did everything to ensure that my service was completed correctly, and also made sure that they had washed my vehicle. I’m sure that she has many customers per day, but she was so patient and knowledgeable that I never felt rushed, or like I was in an assembly line. Incredibly awesome customer service!

Kristin F.M.

The BEST SERVICE of the multiple car sales places I have been. I was unsure on my purchase so I made multiple trips over a 2 year period and was so relieved that both times, Dwight Hylton was there to help me and provide BEYOND exceptional service. Dwight made the buying experience seamless and way less daunting with no pressure whatsoever. I completely recommend working with Dwight!

Gabrielle Hatley

I spoke to Victor about a vehicle I was interested in, and I must say that I greatly appreciated his thoroughness, transparency, and professionalism. There was no pressure and no rush. It seems to me that he is made for this profession!

Faye Smith

Customer service was great.. wait time was 3.5 hours. Purchase four tires with alignment. I get in my car. Someone had taken my car charger. I’m really disappointed because now I feel you can’t be trusted when my vehicle is being serviced. I am a faithful customer. The manager said he would run the cameras.

vernon stevenson

Victor Torres, is a very knowledgeable and customer friendly service rep who I would recommend to anyone. There is no question that he can answer or problem he can't solve.

Mariah Nolte

Tonika was a great to deal with! Extremely friendly and kind.

Cole Miller

Went in and gave them our terms of what was needed to make a deal happen and they made it happen. The sales staff (victor and Ryan both) were an absolute joy to work with. Both hilarious and down to earth and willing to work their hardest for you.

Brandon Stubblefield

My man Trent hooked us up and was super cool and professional

Maya Young

No pressure sales. Fair pricing, which they offered even more discounts. The price I was going to try to haggle down to is what they offered before I could even say a word. I came back a couple times to test drive, have dad check it out, etc. Not one of those times did I feel pressured or stressed. Paperwork took awhile, but that’s to be expected. They were up front from start to finish, friendly, and made the whole experience pleasant. Ask for Zack (Zach?). He was awesome.

Rosemary Esquivel

My salesman Johnny B. Gave superb customer service. He was very attentive and knowledgeable finding the perfect car for me at a great price. He was there every step of the way making the car buying process less stressful. He went above and beyond to ensure I was very satisfied and happy with my car purchase. I highly recommend Dick Dyer Toyota and Johnny B.!!

Jordan Barber

So pleased with my Toyota Highlander. I am so excited to finally be a member of the Toyota family! And shout out to Victor who was awesome at trying to help me get the price down to where I was comfortable, and making sure that everything was perfect. I will definitely come back!

Marie Byrd

Bought a car from Dick Dyer on Killion. Best customer service ever from Dwight Hylton. I have never had such a great experience as he provided. My future buys will be Dick Dyer as long as i deal with Dight Hylton. Great personally. Not pushy. Told him what we wanted and he got it. Very honest likeable guy..

Chip Pryor

We were very happy with our buying experience. Trent and company treated us with respect and genuine Southern hospitality. We would buy from them again!

Shakeena Clark

Went in for my 20,000 mile service and I was happy to be done within 45 minutes. That's the quickest I've ever been in and out of a dealership. Good job!

Techshia Mitchell Johnson

Experience was great. Trent McQueen worked real hard to help us get our car. He was professional knowledgeable patient and took time to listen to us. I would recommend my friends to shop at Dick Dyer and please ask for Trent McQueen.

Kevin Moorer

I had a great time getting my first car with Dwight he made my first experience so easy.

Ross Nelson

I go in to just get my tires rotated and after waiting for over 3 hours I was told it was almost done. After another 45 minutes it was still not ready. I told them when I got there I only had 2 hours and they told me that would be no problem But apparently it was.

Laura Rogers

By far the best car buying experience out of many! Trent McQueen was the perfect sales professional! He worked well with me and the deal was relaxed as much as buying a new car can possibly be. He treated me with a high level of respect, listened to my concerns and went out of his way to make certain each was addressed to my satisfaction. He provided attentive and personalized service without being overly pushy which made the experience enjoyable. I also appreciated working with a veteran as I am a military spouse. I LOVE my new Highlander! If you are in the market for a car - and want to be treated with respect and patience.....you really need to do yourself a favor and head over to Dick Dyer and ask for Trent - he is heads above any others I have dealt with by far.