Reviews of Charleston Auto Auction (Car Concessionaire)

belk family

Great friendly staff

Jennifer Lowry

They are awesome

elcio coelho

Good place...

Jerry King

Good deals

Shawn McMillan

Very reasonable pricing

Tammy Phipps

Awesome place.. i work there..

Charlie Gainey

Great people to work with

Heather Infinger

Friendly staff

Carl E Council

Very Friendly and helpful

Shawn Cullipher

Great place to go get cheap cars

yung ak

Great auto auction staff is wonderful.

Les Brooks

Clean, easy drive from Savannah

Steven Smith

Good auction to use if you are in the area.

Jack butler jr

Fast and fair

Cowboy Recovery

Hauled 2 cars in and they took grate care of me grate people

Natricia Bennett

Everyone is very nice and helpful at this auction.

kirt matthews

Great auto auction !!!!!!!

Juan Recio

Impresionante lugar para el que sabe; fácil de acceder y moverse dentro

Alvaro Aguilar

Good place to shop around for dealers Resonoble bids for new buyers

Aaron Mitchell

Great place for dealers to buy cars. Friendly staff and good selection of vehicles.

stan davis

Great place very friendly people!

Jacquelyn Pitts

Good breakfast sandwich. Not a restaurant. This is an auto Auction with a little standup kitchen nook. It's good for what it is

Ashli Ross

Sale used car, andd boyfriend work there

Basel Serio

everyone purchasing from this auction needs to be aware of this fact that happened to me last Friday 11/3. purchased a green light BMW "ride and drive" with no announcement. I decided to arbitrate to be on the safe side because i was on my way back to GA. After the car is delivered to my shop we found out that its smoking and burns oil and has a massive oil leak. Inspect the car yourself and never trust their garbage service department.

Phillip Joyner

Nice Professional staff

Mike Moose

Only sell to state licenced dealers.

Liliana Ribeiro

He will always be there!

Jack Wyatt

Great staff and easy to work with during auctions.

Joe Dennis

I work there

JAY JAY

pls all dealers be aware do not trust this location big dealers and other dealers using their service and facility for selling their lemons and junk pls do not be fooled by the nice add or description and or the nice pictures of the vehicles it dose not matter who is the seller or where they listing it just lost 8500 for gmc bought it through them the seller was BAKER GMC they even listing this unite on their website for 12000 they all said excellent vehicle but as is we went go ahead purchase it thought we had faith they not selling lemons big auction big seller name at least list the real problem in the vehicle which I'm sure %100 they know the problem just as soon as start the vehicle any one will figure out this suv has major issue any how when we got the suv find out its not drivable at all no way you can drive it 5 feet or less trans out or the whole car just junk we called them we sent few emails no one even cares no one even bother to help us I'm just writing this review to may safe some one else from buying from them or other we understand buying as is but we always buy with confidence with the sellers they list all issues they don't lie plsss be aware all

Rolando Novoa

Very friendly people

Peter Olmeda

Great customer service, one of the best auctions in the southeast

Crevon Brown

Great customer service sometimes the inventory is not the best but you have to know how to pick it

Peter Rich

Wonderful facility.

Melissa Hughes

The car was not listed correctly with the things wrong with it's very disappointed.

Taddow Brossi

Please do not be fooled by these legal extortionist. Purchased a vehicle that suppose to be green light, when it got here car needs a new engine. After months of the arbitration process Charlestown AA did not want to return money in full. In addition we got a post sale inspection report where no issues showed up. They also did not want to honor the warranty purchased for the vehicle. Learn from my mistakes and stick with a reputable auction like Manheim.. They are crooks selling junk to the public for top dollar. In addition to only getting part of the money back, we also lost $600 in transportation. If you like to Waste money Charleston AA is the way to go. If you want to save yourself from major problems and headaches, run from them as fast as you can. If your gonna take a chance go in person and inspect because you will be S.O.L.

ree pickron

Friendly people

Chip Johnson

The service and the staff are top notch. A pleasure doing business there. Chip Johnson used car director Nalley .

Kevin Snow

Excellent auction. I have bought vehicles from numerous auctions, and Charleston Auto Auction is by far the best!!!! In fact, I buy 90% of my inventory from CAA. I would highly recommend CAA to other car dealers looking to stock their inventory

Myrth Crowley

had many nice cars for auction

John Murphy

As owner of New River Transmission in Bluffton SC I would advise all potential Customers to steer clear of this business. I would also advise all service providers such as myself to NEVER release a vehicle without getting payment. I don't believe I will ever get paid. If they are going to screw a service provider, you can bet a customer will get screwed.

C.J. Auto Sales

Charleston is my favorite auction to go. They have the most friendly staff everyone there is so friendly and always going the extra mile to help you out and best of all you can get some great deals too.

David Hast

Staff were all so helpful . enjoyed the trip

Dee Brown

I enjoy this place.

UT fan in SC

Never again. Biggest liar in town.

Simon Adobah

Well organized. Attention to customers safety and on time with bidding schedule.

Touchdown Automotive Group

I purchased a 2013 Nissan Altima via simulcast October 28, 2016 and it was in arbitration for over 2 months. I have spoken with the arbitration manager as well as the Assistant General Manager and the General Manager, and have not been able to find common ground. I have found the arbitration manager to be rude and dismissive, as well as unwilling to work with me outside of re-running this car through the lane. In speaking with the Assistant General Manager, he has been professional and courteous, but states that the solution I am seeking is beyond his level of authority. After speaking with the General Manager, she did not apologize for all that has taken place nor for her unwillingness to respond to our 6 voicemail messages and numerous emails over the course of the past 2 months. She also reiterated what the Arbitration Manager stated which was without a Post Sale Inspection, Green Light purchases are to be treated as Red Light, which we are not OK with. Issues - Purchased car via simulcast, green light without announcement, that wouldn't drive when I had it delivered. Seller is responsible for disclosing transmission issues. - Was advised to re-run car, but car will not run through lane due to transmission issues that the Arbitration Manager originally denied. He stated, "How did it drive through the lane when you bought it?". - Assistant General Manager advised that the car now has further damage that occurred while at CAA since purchase. - This went on for 60 days and I have $8250 in this car. Based on my experiences thus far with the Charleston Auto Auction and its staff, I do not expect them to do anything about my circumstance. My goal with this review, however, is to prevent anyone else from having such a poor experience with such a disgusting company. Buyers Beware. Touchdown Automotive Group

WWPC WWPC

Great vehicles, I'll show you.

Tony Long

The friendliest auction you will ever visit!

Ms. Bey

Better quality cars then summerville auto auction

Bobby Russell Jr

Many, many cars and trucks to choose from

MICHELLE Robinson

I really enjoy the gentleman who sold me the car he was very nice,i will do business with him again.

Miklos Karoly

Neat situation here, only for car lovers

Sam Smiley

Cheap diesel.

Christine Meadors

Best place to go if you need to purchase a vehicle or even to sell them! Awesome group to do business with.

Your CarGuy

Friendliest auction in the country. The staff doesit's best to make sure it knows all of its regular customers by name. they always have snacks and bottled water and candy and giveaways to always keep the auction excited. They do tons of charity events for the area which is also good to see two. I really like the morals and the ideas at this auction that used to be at all auction 20 years ago

Robert Leise

Friendly staff overall, but don't expect them to admit a mistake...it just won't happen. Had a vehicle that was supposed to have run red light, they ran it green light and wouldn't take any responsibility for it. I've also noted that they typically only run about 60-70% of the number of vehicles that they advertise will run.

Brian Grooms

Very nice staff

Brian Hughes

What an awesome place to purchase used cars