Reviews of Century BMW (Car Concessionaire)

Joshua Warren

Came in for an oil change and a few concerns, and Jim made it super simple. He answered all my questions and concerns and provided me with the information I requested and then some! I never felt like he was "over-selling", he was simply being a true advisor. It's a nice change from what I've experienced with other dealers.

Rachel Simon

My appointment was scheduled for 10:00 am for a simple oil change. I scheduled my appointment months in advance. I thought that I was supposed to have a loaner car but there wasn’t one waiting for me. I asked for my car to be washed and the service advisor said they could not wash my car that day. They took me to my appointment in a shuttle. The driver did not seem to know his surroundings very well and I’m not from the Greenville area so I didn’t either. When I called to be picked up, the driver told me it would be 40 minutes before he could get me. I told him that was unacceptable and that someone would need to be called to come pick me up. He did but it still took about 25 minutes for me to be picked up. Understand that I was only 10 minutes from the BMW dealership. When I go to back at approximately 1:00 my car still wasn’t ready. The service person that was handling me said my car still wasn’t ready and that I would need to wait. Understand that this was a simple oil change. It was finally ready at approximately 2:30. For the most part my service appointments have always been average but this one was definitely very poor. There seemed to be no care or concern or organization. I would expect more from BMW. Needless to say, I’m am becoming more and more dissatisfied with not only the performance of my car but also the customer service aspect of BMW. I will never buy from BMW again.

Dave Roberts

The work took a little while, but I waited because it's nice there and quiet enough to get some things done.

Maurice Cummings

I really appreciate the effort Century BMW puts into servicing my vehicle. Especially the technicians and Kaleb(my service advisor). They are always on point with keeping me up-to-date with my service needs. Thanks again!

Giehl Cadorette

Recall for 2005 BMW 325i airbags. Greeted immediately by service. All went smoothly. Love the spa my car gets when it comes visits BMW! It drives like a dream. Nothing beats a BMW for performance!

Giovanna Magliulo

Bought my BMW from Don and couldn’t have had a better experience, he made everything happen from the second we walked in the door! Go in and ask for Don he was so helpful and friendly. Did everything possible to get me exactly the car I wanted

Mia Lindler

I really enjoyed my car buying experience. Tanner, from the Greenville BMW dealership was very respectful, knowledgeable and patient. He helped me research and gave me options on every idea or situation I thought of. Great service! I really appreciate that!

Mark Kotyakov

I came in with my brand new BMW because the exhaust was rattling loudly and BMW took me in fast and treated me right. I've owner a new Ford before this and I can say confidently that BMW has the best service department. BMW took me in gave me a free loaner car, a m package x3 btw, and kept me updated on my car and worked hard to get it finished in time. When I got my car back it was cleaned and vacuumed and they gave me a list of all that was done and checked. They treated me like royalty and it was truly amazing. Like I said earlier I've owned a new Ford and every time I went to Ford for service it was a terrible experience but with BMW I loved every single thing about it.

Keith Manning

Great people, no pressure and transparency in how they deal. Great car and very fair on trade in. My sales rep Ryan was accommodating and knowledgeable.

sarah watson

I must say that my visit to Century Mini was extremely pleasant. Personnel that I encountered made the visit to this dealership very nice. I can not find fault with any part of my visit. I was impressed.

Troy Van Dyke

Eroll was awesome. Thanks so much for showing me the BMW 850M convertible. They treated me well. I will be back to purchase from him and I look forward to taking European Delivery

Jeff Lanford

Very friendly and helpful staff. Took care of all issues I had. Washed and vacuumed the car to show room perfection. Walked me to my car.

laura messer

Just in for an oil change and everything from booking the appt through the app to the actual appt was super smooth and easy.

Meghann Stancil

Got our new ride here today! Ryan is wonderful. He came over from BMW to help out at Century MINI due to them being under staffed. I’m so glad he did. He’s honest and kind. Two qualities you don’t always find in a sales man. If you end up at Century BMW, ask for Ryan L.... you won’t regret it! #LovingOurNewRideAlready #ThankYouRyan

Maureen Kriese

Thank you, KasenEvans, for making our car buying experience such a treat! You made the process so easy. We love your personality, your style and approach to the selling process. No push/ shove. Just genuine, sincere and honest customer service. Highly recommend Century BMW. Be sure to ask for Kason Evans.

Allison Anders

We had a great experience at Century BMW on June 28th with Baynes Norton, our salesman. He answered all our questions and assisted us in purchasing our first BMW. It was such a great experience that we came back on Saturday, June 19th with our son and his family and they purchased an X5. We will definitely contact Baynes when we want to purchase another BMW.

S Breene

I had the BEST experience I’ve ever had at a Mini dealership/service appointment. First, the appointment setting was seamless and they were so friendly and accommodating. Second, the service desk person I worked with, Bonnie Parker was the best service personnel I’ve ever worked with. She was such a great communicator, set the correct expectation of time, called & texted me my car service was complete. She was so so friendly and professional. She did exactly what she said she was going to do. Additionally, she arranged a ride for me off site. She was simply amazing! The sales staff asked me how I was doing and if I needed anything.

Mathew Dalby

This was the worst experience I had BMW. The service rep completely lied to my face. I drop my car of at 7:30am and it was only suppose to be a couple of hours of work (engine oil and filters). The service rep called me at 9:10am and told me about needing tires. I declined and she told me she will call me when the car will be ready for pickup. Around 2:45pm I still haven't heard anything and called my service rep for a status. I got her voicemail and left her message. Not hearing anything I called back at 3:45pm to check again, this time I talk to the service desk. They transfer me to her extension and again no answer. I called back and the service desk went and find out that from the tech that my car has been ready for while. I drive up there and my service rep is there and she told me "Oh I called you and left you a voicemail. Also I sent you a text message".. THIS WAS DAMN LIE!!! I never heard from her since 9:10am asking me to spend $1000 on some tires. I have showed her my call logged and texted log and she still said - "well I don't know what's wrong with your carrier, but I called" The fact that she lied to my face and my wife's face shows me that she could care less about my car and customer service. But she still had the nerve to say "Please rate me an excellent on my survey". Why should I rate someone excellent who lied and completely had no regards for me. I am extremely disappointed in BMW and expect more from them in regards from customer service. Worst experience!

Beth Walkonen

Great experience. Friendly staff. Not pushy or overbearing

Terry Weeks

Making an appointment was easy. Was greeted upon pulling into the building. Chad, my service advisor, kept me updated as to what was happening with my vehicle. It is always nice to receive my BMW returned cleaned on both the inside and outside. Century is a great place to buy a BMW or have one serviced.

Ruth Payne

The people I dealt with today were friendly and very helpful. Service was excellent today. Ask for Izzy.

David Parris

Very pleasant buying experience. Matt Richards and Tanner Madson were very accommodating and great to deal with. Update: the memory seats on my new X3 do not work. I have had the car in for service twice. They now tell me it needs a part they cannot get until September. Totally unacceptable!

Chad Ridgeway

Service was done in a very friendly, efficient manner. Will be back for my next service interval.

Wes Corrothers

Century BMW was way too expensive! They gave me an estimate of $2K -4K to fix it. I had my 2013 X5 towed to another mechanic. It only cost me $1,400 - including the tow. Spartanburg SC

Margaret Marcum

Jim has been my service adviser for several years and always goes above and beyond to make it a great experience! I decided to wait for my car to be serviced and he kept me informed throughout the process. He knows his clients and treats them with the upmost respect! Thanks Jim!

Lauren Tooley

We had a great experience at Century BMW. Ryan was an awesome salesperson that showed us how the car worked. He made sure that my car was cleaned and ready to drive off the lot. I absolutely love my new BMW X3!

Scott Wallace

Service due light was on, and no surprise, the tech found $3,000 of urgent repairs for the next appt. once parts arrive. Expensive cars to maintain at over 100k miles

Ray Mewshaw

Best experience I've ever had in purchasing a new car in 55 years The lady I dealt with, Libby Webster, was beyond outstanding. Her charisma and ability to quickly establish a trusting relationship was even better than the car, and that is really saying something. See Libby if you want a BMW. There is no one better!!

Terri White

From start to finish, working with Don Mills has been one of the best experiences I’ve had with car salesmen. I have been leasing cars for years. Never has the presentation of information been so thorough and honest. More importantly, his patience in answering my questions and working out the best deal for me is way beyond what I could have hope for. Don should receive the highest commendation for his outstanding service and professionalism. I am going back to Philadelphia a very satisfied customer. I can only hope to find someone there half as good as Don Mills.

Jonathan Newman

I’ve bought a lot of cars in my lifetime. This was by far the best experience we have ever had. Tanner did a awesome job. Your employees should be proud to work for such a top notch dealership.

Sarah Trice

It was very good. The repair took time because of the insurance company but I was impressed how BMW kept calling the insurance company to find a solution. Well done. Jim was great!

Hannah Anderson

Great Experience! I drove up from Georgia to buy my new car & it was not a wasted trip. Ryan L was a great help & continues to be patient with me as I bother him with many follow up emails and questions. The car buying process was easy and went without a hitch. Thanks Ryan for my new ride! I would definitely recommend the staff at Century for haggle free and easy car purchase.

George Fletcher

My power steering went out and I took the car to Watson Tire and Automotive, which was next door to where my meeting was. They checked and said that a bolt had sheared on a pulley that connected the alternator and the power steering. They recommended that I have it towed to BMW. I called AAA. That was 11 AM. Century BMW got the car about 1 PM and my Service Advisor, Jim Rohrer, called me back that afternoon and said that the problem was part of a BMW recall and that it would be fixed for free. As well, the alternator had been damaged and that would be repaired as well. If I could rate the experience a 10 instead of a 5, I would do so.

Greg Blatt

Nick was terrific...very attentive and communicative. He understands what quality customer service is all about!

Kirsten Haley

Ryan Lassiter and Al were a pure pleasure to work with! I drove 3 hours to get my beautiful car from them because of their superior knowledge and care. Thanks for making my experience wonderful. I recommend this dealership to all my friends.

Kayla Kelly

Ryan Lassiter provided a great experience while purchasing my new car :). I absolutely recommend having him as your next BMW sales man!!!

Trena Hartin

Everyone was great! From the time I pulled in the garage, everyone was efficient and professional. Caleb, my service advisor, was friendly and courteous. My car was serviced in less time than I expected and washed.

Pat McNabb

Our service writer was professional and efficient. Our car was ready when promised.

Kyle Wilson

First class service department. From the valet when you park, to the service manager, everyone was fantastic. Special thanks to Izzy who guided me through my repairs!

Kevin Dunn

Stopped by when driving through on a road trip. Great, friendly service and they topped off my fluids free of charge! I wish my local BMW dealership was as good.

Crystal Stancil

Ryan L was amazing!! We were looking at a vehicle at Century Mini and he came over from the BMW side to help us and super glad we got him. Honest, funny and kind with a big smile. If you come to either Century BMW or Century Mini ask for Ryan L.!! You will not be disappointed with this guy!!

Luis Hernandez

Always prompt and great service for my Mini

Arlene Sullivan

Angie was very helpful, we came down to test drive but once I got in the car we were ready to buy. The process took longer than expected but in the end it was all good.

KIM Nazworth

I have an extended service plan and have to drive about one and a half hours to the mini dealer for my service, but even with that it is so worth it. They take care of everything that’s needed and me too. Thanks

Steve Hood

Dropped our Mini Clubman off for a warranty replacement of the radiator, and was ready the same day with a courtesy wash. Bonnie is always professional and helpful.

Ron Tamaccio

Always a pleasant experience when I bring my car in for service! Jim Rohrer is the ultimate professional. He is always willing to go the extra mile for the customer!

Jim Tatum

A great experience! While my issues took a few days to resolve, I greatly appreciate persistence and thoroughness and everything was finally taken care of and all is well. I especially appreciate the lines of communication -- they stayed in touch every day to keep me updated. The loaner vehicle they let me use was actually a nicer vehicle than mine --which means I probably need to come in and trade up one of these days. I was very pleased with my experience. The folks at Century BMW are real pros in every way!

Dennis Iudice

The parts department was good to work with and had my part in stock

Robert Cuyar

I brought my newly purchased used Mini for a check up. Being a new Mini owner I had a lot of questions and I really appreciated the time Bonnie and the Technician gave me. Experience was excellent. Thank you

crystal dantzler

My visits are always pleasant. Izzy is a complete joy to work with. He took great care of me. Looking forward to my next visit!!!

David Smith

I would like to thank Chris M for assisting with getting my car in and making the needed repairs including determining my reduced power light was caused by the fuel pump which he replaced under warranty. He even helped me with a loaner. The above and beyond service was excellent.

Beth Morin

Pat is very easy to work with. He knows the product and is able to make suggestions without being pushy. He is fun and easy to work with. He made the whole process of trading cars easy. Thanks, Pat!

Karen Weed

Our client advisor, Don Mills, was great to work with. He answered all our questions, put us at ease and made our X5 purchase easy and enjoyable. Thank you Don and everyone at Century BMW!

Young S

If your looking for a great buying experience for a new or preowned BMW ask for Matt Richards. Extremely helpful, and knowledgeable without all the pressure tactics. Drove from Florida and the process was seemless. PS ...Kristi the first point of contact over the phone, played an instrumental part in getting the deal completed. Thank you to the team at Century BMW! 10 stars!!!

Brian Steven

April did an awesome job making sure I got taken care of.

Lisa Pridemore

Client Advisor -Pat Lennox is knowledgable, informative and patient. Thank you for taking the time with me as I got to know the X3. This is my first BMW but I guarantee it will not be my last! I will recommend Pat to anyone that is interested in buying a BMW.

Kimberly Keithahn

Thanks Matt Richards...friendly and knowledgeable service!! Excited to drive a German car assembled right here in Greenville!

Eric R

I have a fairly rare M car and I am glad to find a Service Adviser who is knowledgeable about my car. Jim Rohrer made me feel at ease and made sure everything was performed on my car to my specific instructions. I will be confident to bring my car to Century for all future service work.

William Rhoden

Century BMW has outstanding sales and service. I was a Mercedes owner for years. I switched to BMW about a year ago. I love my car (X4) but one main reason of switching are the people at Century. I recently had a problem with my X4. I called for a service appointment and they got me in promptly and gave me a loaner. It took over a day to figure out the problem but they kept me updated on the progress. It turned out to be a programming issue which they fixed. Jim Rohrer gave me outstanding customer service.

Pamela Gist

My experience with Ryan Lassiter was excellent. He was very knowledgeable and helpful with the car transition. I really appreciate his patience and his professionalism. Pam Gist

Tomi Suggs

The dealership was first rate in their customer service. They took my vehicle in as soon as I arrived. We filled out paperwork and it was noted that I was waiting. My service advisor was very gracious and professional. She also had my vehicle ready is less time than I expected, they were very busy. I was very impressed with this dealership's service department.

Ellen Richardson Conner

This was our first time purchasing a car and we couldn't have asked for a better experience! My husband and I were both a bit anxious and unsure of what to expect, but the Century BMW staff provided stellar customer service and made the entire process so easy to navigate from start to finish. Baynes Norton was a pleasure to work with and we would highly recommend his services to anyone who is in the market for a new car. Baynes is professional, knowledgeable, and genuinely cares about his clients. Libby and Garrison also provided us with excellent guidance and support during the purchasing process. We absolutely love our new X3 and we look forward to cultivating a lasting relationship with the Century team!

George Acker

Routine service but ended with car that was not cleaned properly and had to be sent back while I waited further. Had to return a day later to have service light reset. Technician forgot to reset at service. Took another hour of my time. So a total of 2 hrs for service and 2 hrs travel time for the two visits. After reset, found another customers paperwork in the floorboard. -I expect better attention to detail and service at a Bmw dealership!

Greg Collavo

We recently bought a 535i from Century and were pleased with both the salesman, Ryan Lassiter, and the car. I would most certainly recommend Ryan to others in search of a good car.

Sheila Goodwind

BIT PRICEY ON THEIR LABOR CHARGES BUT PERSONAL SERVICE WAS EXCEPTIONAL.

Lori Donaldson

Great service! Car is back to good working order! Bonnie Parker really took care of us, as always!

Bethany Hovis

I have had great experiences in the Century BMW service department before. Ron Robins is always friendly and helpful! Last weekend, I returned to Century to trade in my older car for a newer car, and I had my first experience in the sales department. Ryan was my salesperson, and Al was my financial person. Both of them were EXCELLENT—patient, efficient, and informative. They both did everything they could to make sure I walked out the door happy, and they achieved it! Ryan and Al made an excellent team, and I would recommend Century to anyone looking to purchase a BMW. As a bonus, even though they were closing, Nick was my BMW genius who took the time to make sure I knew how everything worked before I drove off the lot. Thank you, Ryan, Al, and Nick for the great experience!

Chelsea Regoni

Ryan was such a pleasure to work with. So happy to be a part of the MINI family now!

Anne Jelliff

The service I received was very helpful and friendly, and my car was fixed ahead of schedule.

Dr. John C. Shaughnessy

One of the mechanics or car washers broke my drivers seat trim while my vehicle was in for a recall. The damage disabled both seat and steering wheel controls. I reported it in person when picking up the car. I was told there was nothing they could do. Now I’m driving a car that I can barely see over the steering wheel and reach the pedals. I am completely dissatisfied with my experience at Century and will not conduct business with them again. I will not recommend them to others.

Mieke Catanzaro

Tanner Madsen did such a fantastic job helping my husband and I get into our perfect car. He was patient and knowledgeable about all aspects of the cars we test-drove. We can’t recommend Tanner enough if you’re looking to try out a new BMW. He even drove to North Carolina to pick up our car so we could have the car before we left town. 10/10!!!

Kaia George

I would like to first say that I had a wonderful experience here. Kason was a great help in helping me look at the different cars. He was very friendly and knew all of the answers to my questions.

Nancy Ebeling

The atmosphere was great and everyone was extremely helpful and friendly. It was an excellent experience. Jim Rohrer was super and helped to make it a very good experience. Love my BMW and love the service we received from Century BMW!! Thanks!

Dorian Lazea

I scheduled a service appointment after an engine coolant level low warning I received last weekend . I added 1/2 liter of coolant to bring the level between minimum and maximum and I took the car in to be checked . After 2 hours the diagnostic was“ we did not find any leaks “and it is normal for a BMW to loose coolant . I have been driving different car brands in the past and I never heard about being normal to loose coolant . I will look for a second opinion at another dealership .

myron cooper

Everything went well, took car back on time, work was performed in a timely manner. Car was washed and clean.

Ken Jones

Jim Rohrer and Century BMW were totally professional and customer friendly. Great place to deal with. I have been a customer since 1989. Very helpful and they listened to me on my issues. Car was repaired promptly and correctly. Just want you would want.

Michael Wilson

Was looking to purchase a new BMW SUV. Investigating possible dealerships. Thought that a dealer near where BMW's are made would be a good choice. I have read both positive and negative comments. Took both "with a grain of salt". Concerned with the Service Department complaints. "Service after the sale" and some of the canned responses from the Service Department. I live 1 1/2 hours away and looks as if I either have to drop BMW from my choice or try another dealership in Asheville or Gainesville to purchase and have service performed.

Charles Runge

April did a great job keeping me updated on the repair. She is efficient and professional.

Karen Hettinger

The friendly professional staff took care of my car, keeping me in the loop, with regular updates. Waiting room is comfortable. Service is handled as quickly as possible.

Kathleen Illian

Buying a BMW from Libby Webster is one of the best car buying experiences I've had. She is an exceptional sales person at this dealership. She is efficient, knowledgeable and very experienced in handling the car buying process. The dealership itself has a very cordial atmosphere and Chad the General Manager is a very hands on executive who knows the customers. His involvement in operations is certainly reflected in the high level of professionalism that the dealership displays. Pricing is right and the process is easy. A win for all!

Carl Birkel

I walked into dealership to look at a car I saw on Cargurus. A client advisor had to look up car on computer, then ask for my drivers license. I told him I wanted to look at the car and I would not give him my license. He told me to wait. After 10 minutes he came back and said follow me. We went thru the service department and out to a fenced in lot out back. The car was locked. He never offered to unlock the car even though I tried to open door. The inside rear view mirror was detached from the wind shield. He never offered me a test drive. As we were walking back to show room I ask what service was done on the car. He said he did not know but there was a folder inside the car with those details. He did not offer to her folder. This dealer needs to take lessons from the Mercedes dealer up the road.

Eric Holt

Awful experience. I drive over two hours to close a deal on a used vehicle. Once I got there and wait two hours the manager Chase at Century MINI tells me they could not accept my credit unions check because they had never seen a check from my company credit union next. They googled my company credit union which they do have a website. Needless to say I left with check in hand with no car. I am still in shock of how I was treated at this dealership today. They do not communicate with each other.

Brian Spears

Car problems are always a hassle and seldom positive. My service professional, April, made the experience "excellent" with her pleasant and prompt attention and communication.

Frank Steinwender

My BMW 550i had to much problems. The N63 Engine was a money trap. We switched to the 530e, but the battery goes empty very quick. The range is just for 13 Miles and you need to charge it every night. I was expecting more from this expensive car.

Emily Dillard

The service advisor, April Calvert, was great! When I called her on Friday with an issue with my oil light while I was traveling, she got the foreman on the phone to help me! The foreman, Jerry, was helpful and knowledgeable! I ended up having an outlier issue with my oil sensor. Although April had to deliver not good news to me about my bill, she handled herself and the situation in a very professional manner. I ended up having to take my issue to the Service Director, Andrew Dantzler, and to the General Manager, Chad Domonoske who were also very professional. The oil warning on my 2017 X4 came on four different times while I was traveling from Alabama to South Carolina on a Friday- each time giving me the directive to put a quart of oil in my car. I ended up putting 2 quarts of oil in the car. When I got home that Friday the oil warning was still on. I did not drive my car over the weekend and took it to the dealership (BMW Century) on Monday morning. When I drove it to the dealership the warning light was not showing, but I suspected it was because it was not very far of a drive to the dealership. At the dealership, the oil warning was not showing up and not even showing that it had ever gone off!! My oil was over the required amount because of the oil I had put in it from the warning lights. Since the warning was not showing at the dealership, I was expected to pay for the bill; despite the fact that my car is still under CPO warranty and this issue would have been covered by the CPO. As you can imagine, I was not happy and expressed my concerns to Andrew and Chad. They were both professional and decided to meet me more than half way (pay half the bill and replace my oil sensor). This is my 5th BMW and I absolutely love BMWs. I’m a very loyal customer and I thank BMW Century Greenville for doing what was right!!

Ken Garfield

Bonnie's customer service is top notch as always. Thoroughly communicated and easy to work with. Everything was fixed right the first time.

Christy Alaimo

We had the pleasure of working with Tanner. He made us feel so important. He was respectful and attentive to our every need. He is certainly knowledgeable and helped me to understand everything before I left. Even though it was closing time I in no way felt rushed to make a decision. This dealership is top notch above the rest. I drove two and a half hours to get there and the reason was that Patrick went out of his way to make me feel comfortable in doing so. He took pictures of every that he thought I might think was wrong with the vehicle... all of it was so minor but I appreciated that I was made aware before driving so far.

CJ Landrum

I have been a loyal Mini/BMW customer for years and have nothing but good things to say about the brand. Saying that I do not feel Century Mini serves the brand well. I did not have the best experience with your dealership and will not be returning. Not only did they send me home with having broke a piece that wasn't broke when I arrived, but also a piece that could have caused major damage to my car. They broke the intake hose to the engine leaving it vulnerable to anything getting sucked in. Furthermore they were not able to complete the job due to "needing to drill a bolt out". Upon replacing the part myself at home, after seeing how they had messily put things back together, I could see the mechanic could not get the bolt in question out as he was using the wrong size tool and had nearly stripped the bolt. I was able to remove the part with no issue although I needed to replace the bolt he had damaged along with replacing the intake hose your head service manager for BMW had to overnight me in an effort to fix your mistake. During my visit, I was left with little updates and was mostly alone in your building. This would also explain my need to call BMW to get someone on the phone when trying to make appointments or in this case fix a mistake, as there is not reception and a single service adviser for Century Mini. The wait room is uncomfortable with little seating and the showroom is overly crowded. I feel this dealership treats Mini on a lower level than their BMW clients and does not give the customer experience I have come to associate with the brand. I no longer trust your mechanics to know how to properly fix my vehicle, your adviser to make the best client experience, or the dealership as a whole to meet my future needs.

Shaq Garrett

Ryan was very helpful. I was shopping for awhile and out of all the different Salesmen that I talked to he was definitely the best! I appreciate the service and the hospitality that I received at Century BMW!

Dan McFarlane

My wife and I were very pleased with out entire purchase experience at Century BMW, from by original on-line search through the final purchase process. Working with Eroll and Ian, we were able to reach a great offer without the usual gamesmanship that too often characterizes new car purchasing. Elizabeth was very helpful in explaining many of the features and systems in the car, and as Al pointed out, we will return for our Encore in a couple of weeks. Thanks for making this process easy and enjoyable.

Dan Garrison

I had a very good experience. I did not make an appointment, but Kaleb Ballentine took very good care of my issue. The vehicle was serviced in the time promised and Kaleb kept me informed every step of the way either by phone or text.

Dave Caruso

Matt Richards provided outstanding service on delivery of my new X5. Absolutely would recommend him to anyone looking for a new vehicle!!

Virna Alberto

I had a great experience in getting my first BMW car at Century Greenville. The dealership had a lot of car to choose from and at a great price. Financing application was easy and quick.. Matthew Richards has been really helpful during my visit. He goes above and beyond in assisting me with my purchase. He was not “pushy”, he gave me ample time to decide on what car to get. He also went extra mile in making sure that the stain on the car seat was cleaned up..

JOHN KOTITE

Great experience. Don mills with Century helped me buy a new bmw. He was great helping us pick out what we wanted, and did everything he could to discount us to the lowest price. We got a great deal! Will come again when the lease is up to get a new BMW.

Wendy Kelly

Izzy was a huge help for me and I greatly appreciate his help

Reid Howard

Great manners, had some good friendly talk, gets everything done quickly and efficiently.

mitra shabani

I would have given zero stars if possible. I had to wait for one hour and a half for no reason in between taking a look at the cars I was interested in to starting to talk about the pricing options. Overpriced and not flexible with the price.

Catherine Frederick

I just had my X5 in for service after tire trouble on the interstate. Jon was super helpful and communicated well with me to get my car all fixed up again! I really appreciate them over at Century BMW!

Tim Felder

Bought several cars from Century and always felt like I got a fair deal and a pleasant experience. Very helpful sales people.

Irene R

Incredible staff, incredible cars, incredible service!! Thank you to Baynes Norton who helped us purchase our beautiful 2019 430i gran coupe back in April. The process was fast and easy and the price was unbeatable. They automatically gave us the best price they had. We love love love our car and so happy with our purchase! The staff is super kind and helped us through the whole thing answering all of our questions and concerns! Thank you Century BMW!!! Pictures attached:)

Bogdan Strambu

Great experience! April kept me informed on required repairs and cost in a timely and professional manner.

christine kathe

This visit was a visit to the service center. Bonnie, whom assisted me, greeted me in a professional and friendly manner. The transaction was completed efficiently. Century Mini has been a wonderful place to have my Mini serviced. I have bringing my Mini(s) there for 13 years.

Jesus Torres

All Personal attention is excellent, mechanically speaking results are excellent, you can tell the difference after service, only thing is we had some delays because they were washing and vacuuming our car so that is understandable, we wait and our car is dripping water and is NOT vacuumed. Anyway I didn't take it there to wash. And I'll go back a thousand times for the attention and service.

Kevon Ajo

From the beginning the entire staff was very accommodating and helpful, especially Al. I’ve been looking for months for a specific car and their price couldn’t be beaten on the east coast. Buying a car from this dealership as an out of state buyer was way easier than ever buying a car in my state. Highly recommend

Bill Reavey

Don Mills was simply outstanding as a sales professional. He got me the best deal possible and really listened to my needs about what I required in a vehicle based on my career and personal needs. Second vehicle I've leased from Century and I plan on seeing Don in 3 years when this lease is up, Thanks a ton Don!

Kim Ostrander

Wonderful experience, first time BMW buyer. Ryan Lassiter was personable, friendly and made the whole process easy and pleasant. Highly recommend him when looking for your next vehicle.

MJ Bailey

Patrick works in the BDC department. I called last week with some questions about a particular model. He was efficient, detail oriented and when he could not immediately answer my question he got the answer prior to letting me know. I greatly appreciated his help and wanted to let Century know how pleased I was with this service.

Charlie Russell

This was the best car buying experience I have ever had, sale staff was very knowledgeable, the tech guy who help me set up the car was awesome. The entire staff I give a 10 plus on a scale of 1 to 10. I didn't feel pressure to buy any one particular car, I enjoyed the experience from the beginning to the end. Also the finance department was great. Kudos to Century BMW.

Mackenzie Lane

Ryan was very helpful in my search for a new car. He made himself available to talk throughout the process. Very thankful!

Joe Vallini

Jim Rohrer got us in and out for our unscheduled service very quickly. He was a pleasure to deal with and he even had our car washed before pulling it back around to us! Great experience!

Robert Moses

2 out of 3 women rest room stalls not working,Men rest room 1 faucets water slow flow. Customer lounge TV turn on late then no picture no sound.No car wash or vacuum working. Big thing was a service writer can to me and said I need 4 tires my there balled I said I dont think so he said yes do I have blue x5 i said yes then i said you have wrong car then i said i go with you and you can show me went to service dept I said there is my x5 he look at me said oh then said I am sorry. Our experience was BAD

Nancy Cornwell-daves

Warrant work, informed, good results, free trouble shooting.

Mark Dornenburg

Very friendly, easy to approach sells staff. Great product knowledge. Didn't have the exact car I was looking for, but they didn't stop. I was able to have the car built. Great follow through on the build from start to delivery. Highly recommend dealership, Love the Car.

Grandpa Lil' E Mohammed Ali

I had an appointment at 10: am. Harold welcomed me and took my order professionally excellent job. Then April came and took me in the office and completed my order, answered all my questions. Within 25 minuted they finished a job that should take four hours. Excellent Job.Thanks.

Prmc Rad

One of the worst service departments I've ever experienced! Not only did they tell me $2800 in warranty service wasn't covered but (which BMW NA confirmed that it was) but they would gladly take my credit card (and likely also bill BMW)! A few weeks later they try to sell me an extended warranty which I already have! Do NOT trust this dealership! Very questionable business practice!!

Tidelaw 1

A very smooth and easy buying process, with pleasant and knowledgeable sales staff. I would definitely recommend Century BMW to others.

Joey Anders

I have been researching BMW Convertables for a few months and I came across a 2016 428i Convertable on your Facebook Ad. I immediately called Century BMW when I saw the car and made an appointment this past Friday (6/28/2019) via calling into your dealership. The staff indicated that the Car would be ready for my review when I arrived. I was pleasantly surprised when I arrived as there was a VIP Tag on the Car and Baynes Norton greeted me and my wife to review the car, answer questions and went with us to test drive the car. I had never driven a BMW so Baynes was very helpful in explaining the features of the car with us. Unlike other dealerships, I did not experience any pressure sales tatics from Baynes or any of the staff. After we decided to purchase the car, Baynes made the process very easy and explained all our options for financing (if needed) and maintenance/extended warranty options. Baynes explained the Dealership Service Process and even was kind enough to show us the Maintenance Shop (which was impressive). I would recommend Century and Bayne to anyone of prefers a professional informative experience in purchasing a car. (Joey Anders)

Michael Mendes

Criminal frauds. Check engine light was nothing, but told we needed 4 new tires despite the fact that they had installed 4 new tires 10,000 miles ago. They had forgotten that when confronted. Said we needed new brakes, took to Valvoline who told us the brakes were fine. The service mechanics work on commission, hence the fraud.

Keith McAdams

Our experience for service was excellent. April was outstanding in helping us. She and Izzy were very nice to us and your dealership is outstanding. Lots of cars to choose from , service areas spotless , and just a great experience. They even catered to our pup Sophie ! Thank you , we have our BMW home !

Neal

We had an excellent experience buying our car. Baynes was our sales consultant who was very knowledgeable, friendly and helpful with the car buying experience. We've bought multiple cars from him and would highly recommend him to anyone looking to purchase their next BMW. It was a very smooth and easy experience, and they were able to work around our schedule to accommodate our needs.

Lee Tennent

Stopped in because a battery issues. I left car to be charged but ended up needing a battery. I when back and was told this was in stock and needed programming and should take an hour or so. I waited over and hour and was told the car was ready. When I went outside to pick up my advisor Nick Gubitosa was not around for 10-15 minutes. By this time I had already paid for my car which was the wrong amount and had to be re-processed. By now it was closing time and another advisor stepped in to help out. Turned out my car was not ready the tech person did not finished up the job. So the other advisor help me with another car and this worked out great. When I came back the next day I was told that the second change that Nick processed was also wrong and did not include tax. So more time and paper work to get back on the road. Overall I would never go back for service if Nick was my advisor.

Melinda Hoover

Excellent service experience. Jim used a photograph to order a replacement part and saved me a one hour trip. Appointment was right on time. The entire service staff did a great job. Jim checked up on me while I waited and provided numerous updates.

Ben Hail

Ryan Lassiter helped my wife with her car purchase. He was professional and courteous and my wife is very happy with her car so I’m happy too! What is more important about this purchase is that me and my wife drove four hours to see the car and my wife made her decision after she met with Ryan and saw the car. She didn’t feel obligated or pressured to buy the car, but felt that she was getting a fair deal for a great car with great value. Thank you Ryan for making it worth the trip.

Tujuana Griffin

Ms. Calvert made my first experience with Century BMW of Greenville, SC very comfortable. She was polite and answered all questions.

greg mastro

Don Mills is the absolute best. He made the experience exceptional from the first phone call to taking delivery.

Sejal Patel

Had a great experience at Century BMW looking for a car for my daughter. After looking for months, the last car she wanted was a BMW but Eroll S. really helped her make up her mind. He knew almost everything about the cars she was looking at and never pressured us into making a decision. By far the best salesman we encountered on our search for her car.

Jackie Zheng

I came in due to a couple error messages on iDrive- right two stage brake lamp malfunction and low washer fluid. The service report stated both were completed but the washer fluid message is still present, even though “all fluids were topped off”. The “free” car wash has also never done a good job with cleaning the car, especially the vacuuming (seems like nothing was even done). Very disappointed.

William Caudle

It was a great visit. Everyone seemed very professional but also friendly!

John England

Tanner Madson made the whole process super easy. He was extremely knowledgeable and patient. Certainly the best car buying experience I’ve had.

Carolin Pollock

Had a check engine light on my way to North Carolina. Called and was told to bring it in. I got there and they immediately got me in , small but very friendly dealer. They diagnosed and advised on recommended service and what was causing the issue. Was able to continue my trip and make it back home without further issue. Would highly recommend!

Bruce Braun

Caleb was great. Fast service while I waited.

Raven D.

This is the most unprofessional service I received. They over drew too many payments. I called them all week, left voicemails, emails. No answer. It definitely makes me want to give my car back. Will NOT reccomend. Bank is going to close my account because of them. F them.

Sonnie Hutchins

I had an amazing experience from start to finish! Don was fabulous, and I would recommend him to anyone! Such a great place to buy a car!

Jessica Hennessey

A big thank you to Ian Long, Libby Webster, and Nick Gubitosa for making my car buying experience such a pleasant one! They were able to move quickly and efficiently without compromising on being thorough and providing a great customer service experience. They made what could have been a very stressful experience easy and enjoyable.

Vinod Kumar Balla

Sales rep was good, supportive and provided good deal.

Chris Reno

I went into the service department with very specific issues on my BMW X1. When I received the service report I was told that I would need to make nearly $4000 worth of repairs to my car. Most of which had nothing to do with the reported problem. The sad thing is that I was charged $146 (one hour of time) for a mechanic to hook up a scan tool to my car and just read the results of the codes. I purchased a Foxwell NT510 scan tool online that accomplished the same thing and after some testing found out that a simple battery change was all that was needed. BMW quoted me over $500 for this job in the quote. I'm no mechanic but I was able to purchase a battery for roughly $175, install it, and register it to the car in all under an hour yet somehow BMW wanted an hour and a half for this work. I suggest that Century BMW quit trying to scam customers by charging ridiculous amounts of labor and selling them parts that they don't need.

Alex Lucas

It’s was a painless experience. Kevin and the rest of the team were great and informative.

Jenny Walsh

The service manager was polite, paid attention and gave me excellent service as I brought my Mini in for my first oil change. I didn’t expect to be finished that quickly and have the car washed as well. Thank you!

Richard Cottingham

Service was extremely slow. Over 2.5 hours for an oil change while I waited. Car was sitting in the service area for a good while and I couldn't find April, so Kaleb checked me out. He did a great job dealing with an unhappy customer.

Charlotte Parris

We have had a very positive experience while going through the process of purchasing our car. Matt Richards was excellent at walking us through the process and helping us make decisions that are best for us to meet our specific needs. Tanner Madson was terrific during our test drive. He took plenty of time helping us to feel comfortable with the car and many of it’s features. We really appreciate both of these young men and the expertise they shared and the professionalism demonstrated .

David Harris

Your Sales person was excellent. I believe that he did a superb job. The dealership was clean and neat and everyone was very friendly and helpful. That said, we went in a different direction and decided on a new Mini Cooper convertible vs. a previously owned car. We really wanted to lease, and leasing was not an option for the car that was presented to us.

tatyanag68 .

I was greeted by Kevin as soon as I arrived to dealership. Without any delays we had a test drive. I was offered couple of options with financing, everything went smooth and without any problems or unnecessary delays. Kevin was very sweet, accommodating and knowledgeable. I am very happy with my new car and experience. Everybody was very nice and friendly. Showroom is also nicely set up. We will come back there with pleasure.

Janet Hunter

They got to my me as soon as I arrived. They washed and cleaned my car. They had everything in the lounge for my comfort. Great experience.

E Lawrence

Jim is always nice and courteous. He made sure my car was backed as promised. Always provides me with the latest updates.

Alicia Meany

Century Mini is a great dealership!! All the agents are friendly! Ryan Lassiter went above and beyond to help me find the car of my dreams!!

A Brodie

Just bought a beautiful X5 from Matt and Ian! They were wonderful to work with and made my car buying experience seamless as they were very upfront and customer service oriented. I would recommend everyone to buy their BMW from Century in Greenville!

Lee Edwards

I came in for a routine oil change and was out in about an hour. Bonnie always remembers me and tries to answer all my questions. I really appreciate her and the job she does. I don’t feel intimidated asking her for advice and I know she will lead me in the right direction.

Megan Ryan

We had a great experience with Matt Richards at Century BMW! Great customer service overall and he was super honest and easy to work with. Highly recommended!

Demetrius Johnson

My experience was pretty good for the warranty work that I required on my e92 M3. Loaner vehicles would be nice, however, for times when the repairs take longer than a day.

GamingWith Izzy

I recommend century BMW! They take good care of you!! Tanner and Al took good care of me with getting my new car!! Very professional and very patient! I also recommend my service advisor, John Bright. He’s taken care of me for a long time! Century BMW is the best!

hmcplant .

The service I would say to be mediocre at best. The service rep was nice enough, but had little experience and poorly trained. Came in for a simple oil change. The rep did not mentioned what type of oil they would be using or mentioned any specials or options. Did not offer shuttle service. With a scheduled appointment. It was still a two hour wait. The management is something to be desired. No one said sorry for the wait. They don't see customers, but just a way to make money. That's why dealerships gets such a bad reputation. I have never had a good experience with Century BMW. I go elsewhere for any major repairs. I would not recommend this place at all.

jarrettkd .

Jim Rohrer is a great service advisor and made me feel like a valued customer. He made sure the issues with my car were taken care of correctly on this visit. That was not the case with prior service visits / others.

winfred bramlett

We were taken care of as soon as we arrived for our appointment. Everyone that we encountered was very friendly and helpful. Could not have asked for better service.!

Peter Longstreet

Very efficient group of persons. I was greeted immediately when I first parked in the garage. the person who worked with me (name escapes me!) did a great job: very professional and reassuring; he called me with updates which I appreciated.

Robert Schaffner

Prompt, well organized and efficient check-in. Service look less time than expected (airbag recall replacement) and paperwork was helpful. Personal call to follow up and email invoice/work order were also appreciated. A unique and positive experience.

Iris

I needed a "loaner" for the two days and was provided a sweet ride. The actual repair to my car came in lower than the estimate. Happy camper here.

Michael Feng

I recently had my M2 serviced at Century BMW. My service advisor, Jim Rohrer, was beyond helpful. I have had Jim taking care of my BMWs in the past 6+ years, and Ii get a sense of peace every time I bring my car in, knowing my car is in good hands, never fails. They know how to take care of their customers, very professional. I feel confident purchasing and service my next car here as long as i stay in this area.