Reviews of Baker Motor Company (Car Concessionaire)

Michael Gamble

Be sure to get financing approved. Also you can make an offer over the internet and not be subject to high pressure sales tactics.

Rick Turner

Great Service. Service Dept has been Fantastic. Jeff is an asset.

belk family

Not quite as nice as Mercedes in Charlotte

Brenda Bragdon

My car came back to me damaged and running rough. Emails have been disregarded and my phone calls have not been returned. Very disappointed.

Lenny Cogan

Parts department needs work on faster service

Mark Tiroff Sr

Best service in town!

Mike Hargett

Very helpful and courteous.

Timothy Mumford

I'll never go anywhere else. No pressure sales, too notch service.. best people!

Jarrod Kimbler

Love This Place

Roger Williamson

Work related

Joseph Wheatley

Nice selection of high end cars. Hard to get people to answer their phone.....probably better off sending a email.

Everette Singleton

Always helpful. Great service

Earl Pinckney

Seemingly polite, caring people,

Terry Hamlin

Excellent service and very helpful staff and technicians!

Shardey Brackett

So I must admit the sales service was great. However, 3 weeks after, I experienced a leak in my tire and decided to bring it to Baker Motor for service. I was told I had a nail in my tire on the side where is was not repairable and that a new tire would have to be installed. Understandable, however, I knew the service would be a bit more expensive than usual with them, so I opted to go to nearby shop to get the new tire and have it installed instead. I found out that the nail was actually IN THE MIDDLE of my tire and ABSOLUTELY repairable, as the mechanic was able to show me exactly where the nail was located and I couldn't believe it. Baker Motor's service department was going to charge me nearly $400 for a new tire and installation when all I needed was a patch that was done for free at the shop I visited. I didn't bother to ask the service adviser to see where the nail was at Baker, as I never thought someone would mislead me about such a thing.Good thing I took my time with this decision. My advice, if you can and it doesn't void your warranty, get a second opinion before getting any service done here. It is insane to think that I am not even able to trust a service department concerning a simple tire repair. It's honestly scary.

earle smith

Great place for family reunion gatherings

Toan Dao

Anthony, Lauren and Kelvin in Service. Love you guys! Shout put to Mr. B!

Jennifer LePage

Always professional, courteous and helpful. Chad Pollack in the service department is excellent.

DougX Calvin

Pleasant staff.

Eric Stone

Always a consistent experience. Can feel rushed at times.

Local Reviewer

NO SNACKS!!!!!!!!!!!!!!!!!

Heather Thomas

I was browsing the market for a new car. I went to Baker and was approached by Lee Yeager. I dread car shopping as most car salespeople are so PUSHY. Lee was not pushy at all, very knowledgeable about his cars. I will return to Baker to make my final purchase that is for sure.Thanks Mr. Lee for this pleasant experience.

Vincent Rigdon

If you like Jaguars, this place is for you.

Josh Stamps

Love the dealership and the staff. It's pretty expensive but as expected for a top notch luxury dealership.

elle bea

Kelvin in the service department is awesome ...he goes above and beyond for customer ...love the he kept me in the loop to what was going on with my Mercedes Benz ...

Brian Phillips

best dealership I have ever dealt with - their professionalism is is off the charts...

Mickie White

Curtious, professional and thorough.

Bob Paczynski

Mostly good experiences, but I wish there was more choice for other Mercedes dealers in the area.

Amos Williams

I always come here for service. The lady in the vehicle loaner department was genuinely not nice. She tried with her cheap smile, but it soon ended in her asking me if I knew how to operate the 2018 c300 and if I had full coverage on my vehicle. I don't know what her issue was that day. It's not even a decent car can't wait to get my 15 cla45 amg back, tear.

Mondo Mondo

Great service especially Kelvin Williams

Jeff Idol

Jim and Sonya did a great job processing our paperwork and having our vehicle ready for pickup

Bob Brennaman

Great service. I have bought 4 cars from them and never tire of their top-notch serviced. Chance B is one of the better people you can work with

Helen McGuckin

Very nice sales person

Marty Sorrentino

Having always wanted to own a Mercedes Benz was something I put off for kids, college tuition and other "things" that just seem to get in the way. Finally taking the plunge, my son "dragged" me to Baker Mercedes Benz in West Ashley to just "take a look". To my total surprise, the year, model and make just happened to have been returned from a lease. My introduction to this fine automobile was from Roland Ramirez who insisted I take the car for a ride. Roland took the back seat given the fact that my son claimed "shotgun" before we got in. Roland then proceeded to tell me about all the features of the car, from safety, convenience and the "Mercedes Mindset". It only took me a short ride to make up my mind about this car. Upon returning I insisted I needed to speak with my "boss" and have her take a look at the car. The following day, we returned, without an appointment, and Roland jumped right in and went over everything else I needed to know. After a brief discussion on financing, we made the decision to purchase the car. From the first introduction, to handing me the keys, Roland was there with me every step of the way. He made sure the car was properly detailed and even filled the tank for us. People say a lot about the car industry, often, not a lot of good things about it. With Roland, I knew I had selected the right car for my budget, received favorable financing AND had the backing of everyone else in the sales and service department. Mr. Baker is doing something extraordinary here at his namesake dealership. His selection of employees is not just about their knowledge or experience; it is about the "human" side of people. Mr. Baker has assembled an enormously successful team of dedicated individuals who are knowledgeable, AND truly share the excitement that one gets when searching for a fine luxury automobile. You owe it to yourself to stop in anytime and visit Baker Mercedes Benz. You'll get to see some of the world's finest automobiles......and a staff that is qualified to sell and service any one of them.

Tyson Vilhauer

I can't say enough good things about Scott Stawicki (salesperson) and Chris Poplin (finance manager) - they just "get it" and made my transaction easy for me. I knew what I wanted and was willing to search nationwide for a Cayman demo I could lease. I looked for over 2 months for the right car as I was very specific as a client. Scott was able to get me the deal I wanted over the phone in 10 minutes. I wish I'd found him months ago. Chris made closing the transaction easy and now I'm just waiting for my new car to arrive! They even setup shipping the vehicle to Arizona for me!

R Colbert

Very nice facility

Annette Nelson

Great place to buy an automobile!

Von Marie

I don't usually write a review, but after visiting Baker I had to leave a review. I just wanted to say thank you Lee Yeager for making my car shopping experience enjoyable.. Will be returning to Baker that is for sure

Elane Martin

Nice friendly place to buy cars.

Juliana Moton

Customer service is okay,need to question &observe,Savannah Highway dealership doesn't always do work properly.Had to return for work to be done again. even the Head Mngr didn't know the specifications,I had to explain it to them.

Zach Lindsay

I dropped my Mercedes off here for service twice and both times Andre took care of me. The service I received was exceptional. I would highly recommend their service department to a friend or family member.

Kelley Foster

Service is good but they don't follow instructions well and prices are high. They are fast though.