Reviews of Barry Automotive Group (Car Concessionaire)

HH Scott

That guys have been going at it for decades. They must be doing something right. Recommend.

Alicia Fay

I lost count over how many times my husband brought our truck into be fixed after a purchase 3 years ago from Barry’s. If I could give them 0 stars I would. The sales managers were fine at first but as things progressively kept happening they became less and less helpful and more aggressive. My husband had to sell his truck before the warranty was even up! We financed a lemon from Barry’s and they knew it. Everything except for the engine and transmission had to be replaced only a year or two after we purchased it. Just as an example the full on body rot went unnoticed until we brought it to our body shop after my husband was hit from behind. Recently the whole air conditioning system and compressor/tensioner went and that when we finally said enough. The entire brake line system had to be replaced as well!! The truck that had a warranty that we paid for through Barry’s didn’t cover half of the payments that we had to pay to fix this truck! We paid an additional 6k plus on top of the warranty! I could go on for days about all the issues we have had with the truck we bought. We trusted them and we thought they would do right by us!! They sold us an absolute junk truck.

Ryan Kirkhuff

Bought my first car from them. Super nice staff that helped me out.

Tiffany Doyle

Charlie & Lucas are pretty awesome! They spent the night working with us and helping us to find our best option!

Peter Fortin

Amazing people! I love my new car and the payments are super reasonable! Big thanks to Lou and Jose! Will definitely be recommending them to family and friends

Chris Pagliarini

GREAT place with fair prices and friendly staff. Jose is the man to go see.

Jocemar albuquerque

Aldo was cool. i bought a truck from him & it was an amazing experience. I have never met another salesperson like him before. he made the process seamless. we were laughing, joking, and i'd recommend anyone to him. Barry's service is phenomenal. the way they handled the process was professional, courteous, and made me feel welcome

Alma Souza

this was the best experience,i had i was very confused and overwhelmed with the whole process.but thank god for CHARLIE METMER AND JOSE and he made it the best ERIC BOTELHO who explained everything to a T. They made it so easy for us and convenient.CHARLIE METMER is the best he did everything for us called the insurance company to make the switch.I made him crazy because i was so confused.but that didnt matter to him .BEST PLACE TO BUY A CAR.Just ask for CHARLIE METMER he will be there 100 percent to guide you through this processs that can be overwhelming..........THANK YOU CHARLIE METMER

Rosemary Warburton

Three weeks ago I walked into Barry Automotive- not excited to be entering a used car dealership. 4 hours later I walked out a very happy customer. Everyone in there was so nice and helpful and Alex and Jose both made it a great experience. Alex was a great salesperson to deal with- I felt like he was honest and straightforward. Not only did I get a vehicle that I am pretty much in love with, but Jose patiently worked with me to help me come up with a financing plan that would work for me. I totally felt like they were honestly trying to make this work for me, not just for them, which in my opinion is a rare experience in a car dealership. I am so happy I went there and will absolutely recommend them in the future.

Mohammad Alam

I visited Barry's for a vehicle and greeted by Scotty who made me feel comfortable at the facility. He discussed the options and gave gr8 service. Overall it was a pleasant experience. Thanks again I will visit Barry's in the years to come.

port40k .

Absolutely amazing staff that stayed open an extra 2 hours just to accommodate us. Would recommend for anyone in the market for a car. Scotty and Arthur went above and beyond.

Jose Taveras

Great Place to go to for anything related to a car. Family Owned business since 1952. That really says something.

michael murray

The service at Barry's was outstanding. Our salesperson Charlie Metivier was extremely helpful and professional and made purchasing the Jeep easy in a timely and efficient manner. Thanks also to Lucas Barry who continually checked in to see all our needs were met. Also shoutout to Carlos who made record time in getting all the paper work in order. Thank you gentlemen!

Owen Thomas

Had a tight budget and couldent exceed it. no other place could help us out went to Barry's and had a car my wife loved in our budget. Our salesman charlie worked really had for us and got us lower than I thought we would be ! Great customer service and quality would recommend any day of the week

Terrance Pine

Glory to God! I thank my Lord and Savior Jesus Christ for giving me the opportunity to be able to buy a 2008 Mercedes Benz C 300 from Barry’s Auto Group. My first visit to Barry’s auto was back in 2017 and since then I have been back here 4 times and although I wasn’t able to get a deal that made sense financially for my family their kindness and professionalism kept bringing me back giving me hope that they had the right car vehicle for my wife, our 3 children and myself. I commend each sales person I had the pleasure of working with through the process especially Scotty who helped me to close on my vehicle today. What’s more is the servant heart of Mr. Lucas Barry the owner accommodating my family and myself with customer service that exceeds anything I’ve ever seen anywhere else! My prayer is that Barry’s Auto Group and their workers will continue to prosper, succeed, and help family’s in need of reliable transportation like they have help the Pine family today!

Kyle Ray

Always been good to me

marcus flecha

Scotty & Jose were very friendly, knowledgeable, and patient with us during the process of purchasing our new family car ! Very pleased !

Niki Lynn

Had an amazing car buying experience. Dominic and the finance manager were both excellent. Barry’s exceeded my expectations.

shyanne cabral

A friend referred me here and and thanks to Scotty me and my family got a beautiful car I recommend this place to anyone

John Hames

Would give it minus stars if I could. I would never do business there again. Sold me a defective car. I reported the problem the day after driving it away (severe shimmy that was not apparent until 60 mph - test drove it in Newport at only 40 mph), and brought it back the next week to find out what was wrong. The service manager told me that they balanced the tires and it was 95% fixed. As incompetent as they come. The problem persisted and got worse. Took it to a reputable dealer who said all four wheels were bent, the right CV axle was leaking and the left CV axle was binding, and both needed replacement. This is estimated at over $1000. This was the condition of the car that they sold me. And according to the service manager, balancing the tires is 95% of a $1000 repair bill? Ridiculous! Or perhaps he knew that if he had correctly identified the problem, it would mean that the sales dept had sold me a defective vehicle and ripped me off. And they sold me a third-party service contract that does not include any repairs to the wheels or axles. I think I have legal recourse and will pursue this. Barry's is not a reliable dealer, uses deceptive sales practices, and does not stand by their product. I would not bring my car there to have air put into my tires.

Enid Rodriguez

I went to Barry’s Auto Group to see about getting a van and meet with Jose Alex and Scotty they where great got me into a new pre owned van on the same day thanks guys !

Anthony Nalle

Andrew helped me out great left with my car same day!

Lee Raymond

Best Experience. And that's enough said.

George Rigby

Good Experience and fast service, looked at a car on Monday and was driving it home Tuesday

Josbany El Safao

Alex C. Best seller in the dealership got me approved right away, I drove the car right of the lot same day. I highly recommend him to anyone thank you

imark t

I tried nunerous dealerships but these folks landed the deal np because theyre pleasant, helpful, and hardworking. Kayla was kind on the phone, Alex extremely hospitable and helpful guiding me through the process, and Jose was awesome working with me to make a solid good deal financially. I singed the papers! Great truck too...!

Clare Simpson-Daniel

Had a great experience buying our car with Barry’s. We were recommended to them from our neighbor and coworker. Scotty assisted us throughout the entire process and made it incredibly easy. We were given an extended test drive of our car over the holiday weekend even though we were still weighing our options/test driving other cars. We were always greeted by friendly staff when we came into the office, especially Lucas who always checked in to make sure things were going smoothly. Jose took the time to explain every detail of the forms/financing process. Excited about this new relationship and our car!

Jeremy Mayer

I'm Doing business with Barry's once again! Great people, great service and extremely helpful. Richard got me the vehicle I was looking and made it look simple! I would recommend Baryy's to anyone looking for a beautiful new(to you) vehicle, easy financing and great service. Thank you for another fantastic transaction and beautiful Denali!

gavin entertainment

Alex Concepcion was amazing knew everything I asked very great at customer service got me approved for the vehicle I wanted

Matt Ricker

Alex was super helpful and really did his job well.

Joseph Mcbride

Scotty was very helpful. Recommend Berry's to everyone I know.

Cameron Burkhardt

Alex was awesome and helped us find a great car.

Marisa Poziemski

My car buying experience with Scott at Barry's Auto was very easy and very pleasant, he was so helpful and got me into a beautiful car!! I would recommend all my friends and family who are in the market for a new car to come to Barry's!!!

Nancie Sanita

Called Barry's Auto Group in reference to a vehicle, was well informed by Victoria, whom answered the call. Viewed and test drove the vehicle with salesperson David Platt. Impressed by David's knowledge, and patience. The process was painless and would highly recommend the drive ! Had the opportunity to meet Lucas Barry, whom owns Barry's Auto Group. He came right over and made us feel at home. Thanks Again !

Kane Neal

I went to Berry’s I met Scotty he is awesome he got me a dream car for me and my kids need car call Scotty

Nicole killeen

Scotty and Jose were awesome, got me in the car I wanted very quickly!!! Highly recommend them and this dealership!

sharyn garrity

Wow! Just bought my 3rd car at Barry's in one afternoon. The staff and management are outstanding in so many ways. They listened to my wants; colors that I loved, details for options and financial fit. Trading with them was made especially easy fitting my budget into my desires. Their Service department is great, My Sales guy was patient and explained so many options to me. I loved the entire process.

charlie elliott

It's my first time buying a car and the fine folks at Barry's really made me feel comfortable even with my lower than average credit score. I'd like to give a big thanks to Charlie who worked out the details with me to make everything understandable. Can't wait to get behind the wheel!

Sullievibes

Joe was a stand up guy, my father bought a car from Barry's and before I knew it, both myself and my mother bought a car from him as well. When I need my next car or know of anyone looking for a car you can bet your bottom dollar I'm going back Joe for more. =) Thank You So much I LOOOOVE YOU GUYS!! <3

michele gibbs

I Had a GREAT experience at Barry's. David Platt is a great sales person and worked with my budget to make sure not only did I get the car I wanted but to make sure it was in my price range as well. I also reviewed over my paper and too see I was given the best deal on my old 2003 Chevy Impala as well. This is a GREAT place to come to if you are looking to get into a GREAT car at a fair price. Make sure you ask for David he is the best. Thanks David you Rock!!!!! Michele Gibbs Newport, RI

James Mello

Alex did an awesome job. My 2012 Dodge avenger is everything I wanted to be and more. The organization is professional and efficient.

William Rademacher

Alex sold me a 2015 Jeep that I had been looking at. I came down to the dealership and within 2 minutes was test driving the car and within 15 mins was signing the paperwork. I had financing already arranged but Barrys and Alex were able to do better. Alex is a pro and knows his stuff, he is a true pro.

Kevin Alexander Rosales Rodriguez

the best place to go if you are looking for a good car and excellent service, charlie in particular is quite helpful and helped me a lot to get my car

George Travis

Alex was a great help he got my mom a 2016 Toyota Corolla he knows his cars he’s great I recommend everyone go to Barry’s Newport Rhode Island

Kalvin Cogdell

Came in and got my first car , thanks to Jose and Alex’s hardwork and my baby mommas credit

tee king

Best car shop in town. Excellent customer service and their very helpful & willing to work with you when you really need the help. I would definitely recommend going to Barry's for a vehicle.

Wendy Lord

Scotty Pimentel is awesome! I spoke with him for ten minutes and he immediately found exactly what I wanted!! I was shocked. He wasn’t pushy. He listened to me and brought out the perfect Audi. Financing was a breeze

Noah_ Erausquin7

My car need to be reconed and the radiator fan need to be replaced. So I drop the car off the night before. So I’m at work and my dads at work. My dad calls and checks up on the car, he talks to some secretary and she said that they were looking at the car. Then a couple hours later my dad calls the auto department and they said the haven’t looked at it. ( so basically they lied about looking at the car) and then they said the started to recon the car. So we show up to get the car and they said that they haven’t put the new radiator fan and the can’t do it because they have no time ( Meanwhile the car has been sitting all night and all day ) then the guy at the service desk was giving us an attitude and we ask for the manager and the manager was giving us an attitude. Then they charged us $250. The recon was $195 and they charged us extra for the technical program to locate the problem in the radiator. But my dad told them it was the fan. So basically my dad had to pay the full price and they didn’t put the new fan in. I would not recommend Barry’s for nothing there whole business is a scam.

lamona lamonky

Thank you Lou Campos and the whole Barry's team. Straightforward and honest. He showed us the Carfax and what they repaired. Great car, great price......

Meghan Dutton

Very happy with my service! Chris helped me to find the car I wanted in one day and I was very happy how down to earth everyone was at Barry's. I would definitely recommend this dealership and if I have to purchase in the future I will come back to Barry's. -Meghan

Anjela Rush

Jason Chase and the Barry automotive team went over and beyond for me. I came in with little money horrible credit and that same day I was able to walk away with a 2017 Nissan Rogue. So Happy that my first car purchase was through them.

Hollickz Black

Bought 2 cars at Barry’s from Scott. Service was Excellent. He really made my day. Walked away Very Happy! Thank You very much!

eric houtman

They are the classic bullies who bully you into buying a car you can't afford. Even after you told them your budget. They only care about themselves and making commission off of innocent people. They are complete trash. If you go here ,prepare to be there for the whole day until they scam you into a car.

Kendra Evans

It was my first time financing a car, and obviously I was very confused about the whole process. But Charlie broke everything down to the smallest detail, and was very friendly and personable the whole time! Felt comfortable with his advice and opinions and was pleased with how quickly the process went along! I was able to come in for a test drive totally clueless and leave that evening with a new car for a great deal! They even helped me save more money on my monthly payments with low interest rates. Would recommend for first timers!

Emily O'Rourke

Had a wonderful experience at Barry’s. Can’t say enough about how helpful Dominic was- very attentive. I have a crazy schedule but he worked with me always following up with phone calls and very flexible with making an appointment to look at vechicles. I was able to drive my car home the same day, no waiting everything was fast, easy and completed by helpful & friendly staff. I highly recommend Barry’s & Dominic was wonderful to work with! Even after I purchased my vehicle he followed up with me to ensure I was pleased with my purchase. The owner is also very involved and circulating throughout the showroom he came to greet me and introduce himself- very nice change of pace to dealers I had visited in the past- I was very impressed to say the least!

Gerard Smith

Nice place. Good Cars and Very Good People !!!

Rhys Probyn

- Barry charges a 33% premium on labor over typical independent garages in the area. ( I can't say what the markup would be on parts because I bought them independently) - When I asked their hourly labor rate, their rep was elusive and would not provide an acceptable answer. - I brought my car to them specifically because they said they could do the job that day, yet they failed and held it overnight. - Their customer service rep refused to apply their AAA discount "because it needs to be put into the system before the job is completed". Why? That's a made up policy and doesn't seem like good customer service to me.

Andrew Valladares

Barry's Auto Group has a genuine and friendly staff that look forward to helping you out with quick service. I needed a bumper replacement, and they hooked me up with the great pricing and 5-star level customer service.

Curtis Silvia

Went to Barry’s to look at a few cars took a look at the Ford Taurus they have and ended up buying it Scotty the salesmen was great definitely record working with him!

abigail despres

I worked with Dominique on the finishing of my sale. Out of all the car buying experiences I have had, this one was by far the most comfortable and easy. The people who work there are great, they are all very nice and polite, and are honest and up front. The biggest thing was the level of honestly, when buying a car you want someone you can trust, and they were that for me. I highly suggest you buy a car here, I have nothing but good things to say!

Madison Mullens

Alex was great! Can in looking for Jeep, left with a BMW!

Charlene Atkinson

I felt like I mattered when I went there. No pressure, no sleazy salesmen. Good honest, hardworking people, who treated me with amazing respect. I even sent my sister there to buy a car the very next day.

Bethany Stewart

I had a wonderful experience with Richard at Barry's Auto Group. I bought a 2010 Hyundi Accent from him and he made the experience easy and quick. He also talked me through the process of registering the car in CT. I would absolutely recommend Barry's to anyone looking for a new car.

danielle ray

They have been amazing with us bought our car almost 2 years ago and they have gone above and beyond

Cord Flint

Walked in for a Subaru, walked out with a BMW A+ would shop at again. Alex, Jose were amazing. Worked tooth and nail to get everything right long past closing hours.

James smith

This is My second car I have bought with Barry’s auto. Scotty and Arthur are very good to you. I highly recommended you buy a car or truck there.

Jay del

Had a great experience here, not your typical car dealer. It was very laid back and professional, I worked with Dom and Arthur. Highly recommend this place!

Kelli Tanguay

Kind, confident and competent staff. Excellent car buying experience. Definitely recommend Joe Demello and the whole Barry's team.

Michelle Lauth

Love the car I purchased, it's everything I wanted in a vehicle.

Darlene Princiotta

Great dealership recommend to anyone and everyone Alex Concepcion the salesman is amazing got me approved when I was turned down by everyone else

Luis Cruz

I’m going to start this off by saying your finance guy Arthur is probably your best employee I’m writing this review because after the ordeal I went though to get this car I set up an appointment because I had a weird smell coming from my exhaust I show up at Barry’s on October 31 2018. Before they even tAke the car they are trying to charge me 100 just to run a test and I’m like wait what I’m under warranty I only bought the car on June 20 2018 I’m arguing with the clerk at this point that I was told that they had recently replaced the cats and the down pipe he was trying to tell me that I still had to pay 100 again just to look at it I’m surprised because most.mechsnics won’t charge you to look at your car I been to tire pros fire stone and they didn’t charge me just to look At it ...my girlfriend calls to speak with management did not receive a call back which we were not surprised I guess if it’s not about a car sale than it’s not important but I guess repeat business isn’t what you were going for...... all in all I like the car I went through a lot of hoops to get the car but I feel like your robbing your customers if I didn’t buy a car or if my car warranty was up I could understand charging me 100 dollars but my car was not up on warranty And I only went to you to look st my car because I have a warranty and I know cats are not covered under warranty but your team had replaced the cats on the car so that would leave your establishment responsible From what I was told they ran tests on the car and the car is fine but All in all 100 to look at the car is tediculous if I’d have known that I would hav went to tire pros and they would have checked it for free trying to tell me regaurdless if I’m under warrenty I still got to pay 100 pretty unreal

Ashley Johnson

My driver axel was broke the third day it was free because it was under warranty!!!I had to beg for a loaner car after being told you dont offer them... I had the car since August 8th on September 7 you told me about my registration issue which was paid on full in minutes( and I have a receipt)and that was told almost 3 weeks after..I still have an old template and you still refuse to do anything..... but it's funny how you can take your time to respond to a bad review and try to make yourself look better instead of contacting me trying to resolve the problem... like I said the worst experience of my life and I'll never recomend anyone else..

Jay Sousa

Very great service. Couldn’t ask for better people to help me through this car buying time. Lou Campos helped me. Great guy,very genuine, and straight forward. I highly recommended everyone to take a trip to Barry’s automotive group in Newport, RI if your looking for a new vehicle.

Ben Larkin

Chris Lavigne was a no pressure sales person that answered all of my questions in a professional and straightforward manor. If you are serious about buying a car you should find his no non sense approach to car sales refreshing. Additionally Lucas Barry was friendly and accommodating. He did a great job of matching me with a sales rep that I would get along with and trust.

Odepop Top

Salesman was really nice, the head money guy was really nice as well. Super quick and easy.

Alyssa Labonte

I just bought a beautiful Chevy Malibu and I absolutely love it. The service was awesome. David worked very well with me. He was able to get me the car I wanted for a great price. He was honest and extremely informative. There wasn't a single question he couldn't thoroughly answer. I've been car shopping for months, I've been in and out of many dealerships and no salesman I spoke with was as knowledgeable or helpful as David. Thank you!!

Ashley Shaw

First time financing a car was extremely brrezy with the help of Scotty down in Barrys auto! Excellent service.

Hayley Wilson

Alex C. was really great. Greeted me as soon as I stepped foot onto the lot. Very understanding and laid back. Didn’t pressure me into a car. Very detailed and explained everything to me. Made my whole experience relaxing and I left confident with my Jeep Patriot! Thanks Alex :)

erin manchester

I returned to Barry's automotive for a secondary car for our family, and was not disappointed. From the time I walked through the door and shook hands with Scotty, to finishing paperwork in the office with Mr. Barry himself, I felt as though our needs were met and we ended up with a great vehicle in return. I have purchased 3 cars from Barry's and I will absolutely return and refer all my friends about the wonderful customer service I have continued to receive from this business!!

Naomi O'Mara

I had such an amazing experience with Scott. Him and everyone else in the office goes out of their way to make sure you get what you need. Would recommend this place to everyone looking for a good used car and excellent customer service.

Gabriel CHOY

Thanks to Alex for his warm service! Smooth process throughout

Eric Graham

Scotty was awesome! Beat my pre-approved rate and even delivered my new car!

Danielle Moon

Very friendly & helpful

wayne smith

Alex was great. Helped get me in to the exact truck that I wanted. Very helpful and professional.

Adrian Cherry

Alex was a great dude. Got me drivong when i thoight I'd e walking lol

Andrea Meneses

We worked with David Platt. He was absolutely amazing! there was no beating around the bush. He was very straight forward on what we could and could not get into. He did not waste his trying to sell us something that he knew we could not afford, or knew we didn't want. He even got us into the exact car we walked in telling him he wanted. He was a very personable and nice. Steve in Finance was also amazing and VERY nice! David and Steve explained everything in detail. We walked out know exactly what we got. I don't think my husband and I have ever had such an EASY and STRAIGHT forward car buying experience!! Cant wait to go back when we are ready to buy another one!

Tim LaLonde

Scotty was great, got all of my questions answered quickly and was happy with the service that was provided.

Pies-On Pizza

Outstanding customer service !!! We recommend Barry's as the place to buy a used vehicle in R.I.

April Barron

Great place to buy a car!! Scotty was awesome!! Worked with me the entire time.

Jennifer Jackson

This is our third car that we purchased from Barry's never had any problems. Jose has sold us 2 of the cars and he is very helpful and fun to talk to. Everyone at Barry's are willing to make sure you as a customer are happy with your purchase and price. Thanks alot!!

Brendan Sweeney

Awesome deal. Scotty pimental was super helpful.

Paul Pereira

Great deal best customer service they work hard to get the best deal possible and Lou the salesman was awesome.

Indigo Kidd

Alex Concepcion was great didn’t even come here looking for a car and ended up getting a 2018 Nissan Altima great service would definitely recommend to anyone and everyone

Caryl Salisbury

Great service from Charlie...love my new Forester!

anaiyah Gouldbourne

My experience with Barry’s Auto Group in Rhode Island was outstanding and amazingly good. They treated me as one of their own I was greeted with a warm welcome and offered coffee and snacks. Charlie the sales man who worked with me is outstanding. He is very hard working and he actually return phone calls. He really represents what the company is all about which working their magic to meet their clients needs. He walked me through the process and when I say he performed a miracle for me believe me he did. Number one auto company in the world. Give them a call and you will see. Thank you Charlie for making it all worth it. Also thank you Barry’s Auto for being in existence. CP.

Barbara Rosyski

From start to finish the experience at Barry's was seamless. I contacted Eric Botelho with what I was looking for and he got me the exact match in the price range that I wanted. Jose was great at working out the financial details and making sure all necessary documentation was followed through with on time. Multiple follow up calls to make sure all was well was a bonus in the upcoming week after purchase. Definitely recommend this team.

debbie M

A car on Barry's website said The price was $5990. Before I begin, these people didn't even deserve 1 star. I also feel any person giving this dealership 5 stars, has been paid to do so. With that said, the salesman took us to his desk and started asking questions. I felt like I was being interviewed for a new puppy instead of a car. I had told the salesman that this was going to be a cash sale. After 10 minutes of questions, I finally asked to see the car. He blatantly said, " you had to see it, its right out front." What?? So the vehicle was not out front like he said, it was up against the building. I have bought many cars in my life and other dealerships let me take the car by myself, but here, the salesman had to come for the ride! My son decided he liked the car and wanted to give a deposit to hold it. We went back in and the salesman tells us that the $5990 is not the price of the car, its $6990! What?? Then he goes to a disclaimer that says if u put $1000 down, thats how you get it for $5990...well, duh!!! So we said no! My son offered $5500. and the salesman kept having to go talk to his manager...he was out of his seat more than he was in it....I asked for a carfax, which showed that the car had been to approx 15 other dealerships from Westerly to Woonsocket and all points in between. It showed it had a slew of mechanical fixes done at some of these dealerships. My son asked again if they would take $5500, and again, the salesman disappears for what seems like hours! Now he comes back with another stack of papers that supposedly show things that Barrys has fixed costing close to $5,000.00. His way of telling us they put all this work into the car, and can't let it go for $5500.00? Now I didn't fall off a turnip truck, We all know you own the mechanics so there are no labor fees, and you own a parts dept so that pretty much covers the costs of any parts needed. If those other dealerships did all the mechanical work that they did, and Barrys did another $5000.00 in mechanical work when it got there, that car should have gone to the auction!!! Did I also mention he said, in a snarky tone that they just got the car in and we were the first people to see the car? I found out later from Wendy we were not the only people who saw the car! Plus, if the car just came in...how in the world did you manage to get all those mechanical things fixed so fast? Lots of Lies! The salesman also said my son could take the car that night if we did all the paperwork right then....then after some price bickering, stressed that he, had to drive it home that night to get the kinks out....so which is it? When I mentioned that I never saw a car advertised for one price, then sold for a higher price, the salesman asked me if I ever shopped for a car on the island? I said, "Why, the island scams people into coming in to their dealerships by putting one price then charging another?" In the meantime my son had given the salesman a $500.00 deposit. I was getting very pissed at how long this was taking and we still weren't any further ahead than when we got there! The "manager" finally got off his "seat" and walked over to us with no deal. I told my son to get his $500.00 back so we could get the hell out of there! I also made it known that I saw many much nicer cars out there with less scratches and dents, and no burn holes in the seats for the same $7000.00 they wanted for their car. This was all on Friday the 13th 2018 On Saturday, Wendy calls and asks me how we made out...so I was sure she already had known...she denied knowing anything. So, I told her everything, and then some...all true! She seemed sympathetic, who knows? Then admits she spoke to someone and was wondering if we would meet them halfway...hmmm, didn't you just say you haven't talked to anyone? I wanted to know what they were thinking, and she told me she was going to speak to the owner to see what she could do for my son. She was going to call me back....she never called! Barrys DELETES all BAD reviews! The long waits, the lies, the scams....

Dee Mongeon

Very disappointed! We waited a half hour to even be greeted by a smug, no handshake, young man! We were there with a 1 yr old and 11 yr old to have the service dept address brake issues my daughter had with a 2015 car she had purchased less than a week before!!! A family owned business such as Barry's I would expect to be more concerned about my family's safety but NO! They made her wait another hour( they knew we were coming) before bringing it into the service bay!! A few weeks later, back again for transmission issues, car won't go into gear in her driveway! They tell Her she needs to pay for the tow to their facility and no promise of a loaner!! And then, the service dept tells her she will need to pay a $100 fee before they will look at the car!! Fortunately the car was still under manufacturing warranty and the LEMON LAW applied so she got a free loaner and the issue was fixed by a certified Nissan dealer. Never again and I would discourage anyone from buying here again! New management is in order and the smug man needs to go!! My daughter even complained to the loan company!!

lennytomar .

Thanks scotty and Jose for our new car

Michael Charros

Sales was great service sucks

Theresa Dolan

There is NO reason to visit a new car dealership when you can go to Barry’s Auto Group! Joe, Jose and Scotty are professional gentlemen who KNOW what they are doing! I will be going through them for all future vehicles. The trip from New York to Rhode Island is worth every minute and every mile. We are VERY happy!

Steph M

We had a fantastic experience purchasing our car at Barry's; in fact, it was one of our best car buying experiences! We really appreciated David's honesty and non-pressure guidance as we made our decision; it's obvious that customer service is a top priority there! The only reason we can't rate it a "5" is because there was a little too much pressure to write a review. We only needed to be asked once and if it's true that the salesmen aren't paid unless we review, that should change. But we weren't pressured as to how many stars to give so I can still recommend Barry's to friends and family. David did a phenomenal job- we suggest you ask for him if you are looking for a quality used vehicle in the Newport area!

Andrew Tompkins

This dealership is not honest. We were interested in buying a used car and were also looking for a sale/trade-in of our car. After specifically stating they would cut a check for my wife's vehicle we came back a few weeks later under clear conditions that we were interested in, at the least, selling her car and hopefully using it as a trade-in. When she didn't like the car we had been looking at and still wanted to sell them her car they refused, claiming that they couldn't because of having just purchased 20 cars. Meanwhile, they were going to just sell hers wholesale, so having another car around adds next to no cost - just profit. I can't possibly believe that their balance sheet hinges on a $2500 purchase. No. They just weren't honest about the actual purchase and were just using that as a ploy to get us to buy one of their vehicles. The second issue we had with them was their advertised prices online do not reflect what they'll ask for in the dealership. When I called them out on this their specific quote was "yeah, we do that to get people in - everyone else does it." Unbelievable. Go. Somewhere. Else.

Erica Alyse

This was one of the best experiences with a car dealership that I’ve had. Alex and Jose did everything possible to help me out. Great personalities and kept their promise to have me leave in a car the same day. I never thought I would get a 2017 car but they made it happen. Eternally grateful. Definitely will go there for my second car, my kids cars, and would HIGHLY recommend them to anyone looking for a car.

sandra pace

Went to look a BMW bought it the and drove it home Scotty was very helpful. Everything went very smooth.

Daniel Flores

Alex c. Was a great salesman, he sold my father in law a Ford fiesta and was very knowledgeable about the vehicle.

Gina Mcgrade

I had such amazing experience with Alex and Jose who helped me threw the process of buying my dream car and to make sure you get what you need. Thank you so much so appreciate all your help and everyone at Barry’s .Would highly recommend this place to everyone looking for a good used car and excellent customer service.

Anze Urh

Very friendly and helpful. I got in a car accident and they were able to work with me to get me a vehicle in a short period of time for a great price! They also helped me getting my insurance switched over. The whole process took only 1 hour. I would recommend Barry's Auto Group.

Daniela Elsaw

The service at Barrys has been nothing less than incredible! Alex(sales) was extremely polite and understanding. He was down to earth and funny. I told him what I wanted and he was on top of his game! I did contact the dealership prior to coming in and was approved without even coming in! Kayla was also extremely helpful through out the process! I’m excited to say that I walked out of Barrys the same day with my new 2017 Murano! Extremely grateful! I will deff come back!

keondre ashton

Brand new whip got no keys. Got my car here through Lou Campos customer service was good

Felicia Lenarczyk

Fantastic experience! Scotty was a huge help and very professional. The finance department worked magic! Left with a new car the same day! Thank you guys!

Bruce Mccarter

Good place to buy a car. They do body and all mechanic work. Barry covers your back.

Sodmg Jones

Came over to Barry’s and was well taken care of fr meeting Kayla the internet rep and Scotty the sales rep they put me in a Camry and left on the same day

David

Thank you Barry’s for taking such good care of my family’s car needs. Special thanks to Andrue who was our sales rep and was outstanding.

andrew scheuermann

Good crew

Maddy Dutra

I was in a really difficult situation after being in a car accident and all of the staff at Barry's were extremely helpful. They were there for me 100% and even helped me through tears and insurance problems. Specific people that helped me the most were my salesman Lou, the sweetest old guy you'll ever meet, Lucas the owner, Eric the sales manager, Scotty, and Arthur the finance guy. Other honorable mentions: Jose & Richard who had nothing to do with the physical sale, but frequently asked me how I was doing and were very quick to congratulate me on being a first time car buyer. Thanks again to everyone who helped me, I hope to refer many friends and family to Barry's in the future.

mikaila lynn

being 18 and buying my first car, i got referred to scotty at Barry’s! they worked so well with me on my budget and had me walk out with a 2017 that day. i am so thankful to have come here and receive the help i did. will definitely be referring more people!

Courtney Cassidy

Extremely Helpful. Jose helped us significantly and saved us time. We were at another dealership for 5 hours and we didn't get a car. Jose got us into a car (the same exact car that they had at another dealership) in just over an hour. I couldn't be happier. I would recommend JOSE @ Barry's to EVERYONE

Tim S

These people are you classic used car dealers. I purchased my car in a Monday and couldn't get me my car that day. The salesman Matt had the day off the following day, so they they tried to delay my pickup of the car until he was in. They did offer me a Mercedes-Benz courtesy car while I waited for my car to be ready, however after signing the paper work in the office the Mercedes somehow changed to a Hyundai.... When I finally did get the car I noticed that there was only a quarter tank of gas after being told that all their cars come with a full tank. When I questioned it I was told by the son of the owner that "thats what they do". So I when I finally got my car and drove away I smelled burning oil and it turns out the oil wasn't done correctly and was actually leaking oil. Then at 2,500 miles my alternator and battery went on 95 causing the car to die on the side of the highway. Even if you see a good looking car on their lot, don't be fooled these people are RATS.

Anthony Depina

Go to buy a used car want a great deal see the best guy around Joe Demelo, honest back up there deals great service department

Nancy Paul

So very happy with my experience. Scott Pimentel is the man to see for all your needs. Honest , very educated and professional. Thanks so much for all your help.

Joseph Smith

Crooked after sighning policies. Lieing salesmen and horrible service techs are what you have to look forward to here. Sold my family a 2016 vehicle with a shot transmission. Breaks are falling apart. And assume zero responsibility. Do yourself a favor, stay away from these guys. Also, as a warning to you honest people, when they're up to no good they'll pass you from one salesman to the next to keep you spinning. But the jokes on them. They lost out on the 3 loaded SUVs I'm buying this week. I hope Karma pays these guys what they deserve

Jen Vinagre

I went to Barry's and worked with Eric and Scotty. They were easy to work with and I left with a new Mercedes truck. Great experience.

Skyhawk177

Oil change w/ filter was supposed to be $35 as advertised. Ended up to be $65, and now I can't take my son out to dinner. I could of bought oil filter and 5 quarts of oil for $45. Never ever coming back here again, just gonna do it by myself next time.

Trevor Ortelt

Had the car I was looking for, had me in it within a few days. Car was the one I was looking for. I’ve had it for a few months now. Found issues with the car. Brought it in to have those problems fixed. They ended up making the issues worse.

Miguelina Hdez

thank you very much to the team of barrys'auto for your patience for all your attentions especially to Luis who was my salesman I am really grateful you are people have a special way of how to treat a customer thank you very much!!!!

michael rogers

Awesome service with Scotty! Highly recommend very friendly we are very happy with our car!! Mike and Amanda

Nicholas Carsone

I just wanna go on record saying that my experience was great at Barry’s, Scotty and Jose were very welcoming, helpful and accommodating. I love my new truck and I’m extremely happy with the great deal I got on it. I would highly recommend shopping Barry’s for a good pre owned vehicle. Thank you again Nick

Johnathan Hernandez

Alex has the upmost respect and interest in his customers needs I highly recommend barrys and defiantly go see alex

Kyree Burrows

Went looking for a pick up left with a X5 Alex was a big help.

Nickolas Wilding

I work here but this post is about the vehicle I purchased from Barry's. I've always been a huge VW fan and when we took in a beautiful 2016 VW Golf Hatchback I had to get it!!! Easy strait forward process!!! My sister ended up picking a 2017 Nissan Quest last month and I will continue to recommend family and friends!!!

Alex Lozada

If I could put no stars I would. This business is horrible I don’t recommend anyone buying a car there. I myself am U.S. veteran who was lied to and manipulated into buying a car from the sales representative here. They put a down payment of $1000 on my financial contract for my vehicle but asked for $2500. At first they refused to get my plates from the registry without the full $2500, I called capital one finance and once they got involved after a month I got my plates. But within the whole month of waiting for the plates they threatened to report the dealer plates stole if I didn’t bring them back . Then Capital one bank who gave me the loan for the vehicle asked where the other money was going they had no idea. I was told to only contact Lucus Barry the owner of the dealership for a refund which he promised the bank on a recorded line he would give me my $1200 back since I only paid $2200. Unfortunately he is dodging my calls and refuses to cooperate with me or the bank. He is very sleezy and will lie to you to make sure you buy a vehicle. It’s been nearly a month and a half and he still sends me to voicemail and refuses to take my call. This place is beyond unprofessional. Beware it is all a front to get you through the doors.

Sebastian Moore

Bought an 04 Chevy Avalanche last week from Barry's. From the moment I walked in, to the moment I left with the truck, Chris from sales and Steve the business manager were very helpful and went above and beyond to make this the smoothest buying experiences I've had with a used dealer in New England. The truck has a couple of issue's but thanks to their 30 day warranty the service and sales team have been very involved. I will leave another comment to detail how this saga ends. Thanks again for an excellent experience thus far!

Greg Parascandolo

Great experience at Barry's Auto Group! Salesman David Platt was extremely helpful and courteous, even did homework on the car I was interested in during a snow storm while the dealership was closed, and followed up with me promptly. All of the team at Barry's made the purchase a great experience, I didn't feel like I was pressured into anything and felt like they were really to find the best deal for me! I would not hesitate to come back, heads and shoulders above other car buying experiences I have had! Bought the exact car I wanted the same day I came into the dealership, most importantly treated fairly and with respect. Could not ask for more!

Dennis Boyer

Had a great experience with Scott Pimental at Barry's. He was fantastic and took very good care of me.

Atlantic Beach Hotel

Two really Great guys Scotti, the sales associate and Arthur, the finance rep. worked with my husband and I along with help from the owner Lucas Barry to get us into our new 2016 Ford Focus. And we LOVE IT!!! This little car is a steal, and so not what we expected to be leaving in. We couldn't be happier. We had an old truck that we had been driving for quite some time until last week it finally broke down and it was our only source of transportation. We didn't know what we would do with no vehicle, hardly any money to put down on a vehicle and pretty much bad credit. Needless to say we were screwed, at least I thought we were until we came here. They worked diligently with us and the banks to make it happen for us. They were all wonderful from the start, it honestly felt like we were working close friends that genuinely wanted to help us. They said they would get us in a car that day, and that they did. We walked in with no car and a few hours later we got to drive home in our own car. We can't say enough good things about this place. Thank you all for making it happen!!! Jen & Kris

Ben Fritz

Great customer service. Was in a out. Good clean cars. I've bought multiple cars from Barry's.Everytime was easy, they had what I was looking for and if they didn't they found it.

Chandara Chhot

Very awesome place! Everyone was extremely nice, courteous and professional. Thumbs up to Joe Demelo and Eric Botelho who helped us find the car at such an awesome deal! Extremely helpful, easy to talk to, trustworthy and very very personable. They took really good care of me with the purchase of my 2016 rav4. My fiance will be purchasing his next car at barrys auto group!

Seth Kane

I went into barry's to buy my first car from a dealer. I was greeted by Lucas who was very friendly and seemed genuine. I was then directed to Jason who would be helping me with the car i wanted to look at. I had seen the car online and was very interested. Jason was very kind and helpful getting the information they needed while still being personable. I was then introduced to Arthur who would be my finance manager. He came off very nice and polite. They submitted my info and i wasn't approved for the loan on the original car i looked at but i was approved for a much newer car, so i looked at it. Instead of the $8,000 car i wanted i was test driving a $22,000 car. We then found out they wanted almost $500 a month for this car, after i had told them my situation and what i was willing to pay. They wanted over half my monthly income after taxes, thats insane. They had me look at a third car, and were able to get the payment much lower and closer to doable for me. I expressed that i was alittle stressed by the process after sitting in the dealership for three hours and wanted to get print ours 9f the paper work and go home to think it through. Arthur was not happy about this and started to raise his voice, exclaiming he has gone through thirty six cars and this is the only one that was approved. Contradicting his earlier remark about the expensive car. He became more hostile and angry by the second until i said if i couldn't go home and think maybe i shouldn't buy a car here. Arthur walked away angrily shaking his head. Jason went and grabbed Lucas, figuring the owner could attempt to fix the relationship Arthur had broken. Lucas was very friendly and understanding he went over the facts again with me and when i still just wanted to go home and think, he printed the paper for me immediately and told me i wasn't a hostage ofcourse I could leave. I shook his hand amd Jason's and thanked them for their help amd freindlyness. Arthur's rudeness and attempts at bullying me into a car were a definite turnoff to buying a car from there. I still consider going there but I'd make sure to request another finance manager, or i wouldn't even bother.

Matthew Ricci

Blew a clutch line too far to limp home and had it towed here on a Sunday while they were closed on recommendation from aaa. They took it in at about 3 the following day and wanted to keep it overnight but that didn't work for me so they replaced the hose same day. $27 for a hose and fluid plus about $250 for 2hrs labor. If money's no issue, try barry's

Oscar Ayala

My experience at Barry's Automotive Group was excellent, Dominick and everyone I spoke to was very professional, not once did I feel like I was dealing with shady car salesmen. They provided me with all the right information for me to get the best deal for my truck. Although I drove from Brooklyn NY it was well worth drive. I also enjoyed the city of New Port and the great food they had to offer.

Sandra Sanders

This customer is satisfied! Turned this frown upside down, Charlie Metivier has great customer service, he brought me back after a bad past experience along with Jose Taveras.

erika zaino

I recently took the drive to Barry's and I must say it was absolutely worth the drive! They took unbelievable care of me with absolutely no pressure at all. It was the best buying experience I have truly ever had. Their service department was also great. Everyone was so nice and made me feel really comfortable! I would recommend Barry's to anyone looking for a great deal!!

Cheryl DelSanto

Great experience buying a car for Mom! Thank you, Scottie!

Robert Valley

Andrew from sales was incredibly helpful in finding my dream car. Very professional. Would highly recommend Barry’s Auto. Thank you!

Diane Silvia

My experience @ Barry's was fabulous. I was very impressed with the sales people. I started with Victoria, who is absolutely wonderful, she really knows her stuff, she kept in constant updates with me. Chris was the salesman took care of me, when I walked in the show room I felt no pressure, very relaxed atmosphere. I ended up walking away with a beautiful Chevy Malibu, I am so happy with my new car. I highly recommend anyone looking for a new car to come down here.

Tim Woodie

If no stars were an option, I would rate 0 stars. I originally had a 1pm appointment and arrived early to see the vehicle. When I arrived I was greeted by Jose who was the person that helped me set up the appointment. After a few minutes of chatting he said he would “be right back”. I still have no idea what he was doing. He told me he was checking on my credit information while I was just sitting there. Two hours had passed before I even saw the vehicle, and it turned out that I didn’t even like the car. I wish Jose had showed me the vehicle first before gathering all of my information for a credit check. He kept leaving and just letting me sit in his office, and I knew that something was not right. Eventually I told him I had to leave and never heard from him again. I actually had to reach out to him to get an update. I ended up heading over to CarMax in Cranston and had a far better experience with clear numbers and a sales associate that was attentive and answered all of my questions. Unfortunately, I would not recommend Barry Automotive Group to anyone, unless you wanted to waste your time.

Shane B

Set appointment to go test drive and if liked buy car. Company kept in contact with me everyday to make sure I’m keeping my appointment only to find out after the 45 min drive I had to get there that the car I was interested in got sold 3 hours before I got there. 0 communication between online rep I dealt with and seller when I got there. Had to go through the entire process I didn’t online again at the dealership to only find out they couldn’t help me.

Paula Taveira

Great experience at Barrys Auto Group. Honest and professional. Bought my daughter a car here and it was worth the drive. Our salesman was Scotty P. He was great to deal with. Highly recommend!

Tania Figueroa

Shawn and Jose gave a great service and walked out with a nice car. Thank you!

Austin Mickelson

Went to Sullivans Auto next door, was treated like a second class citizen as soon as I walked in. THEN I tried Barry's! They were extremely honest about what needed to be done and even threw in a car wash and cookies. Jason helped us out but everyone there was professional. 10/10 recommending to all my military friends.

Fred O.

I purchased a used vehicle from them. Within 30 days it failed inspection and they won't cover the repairs. This marks the third time I have had issues within the first month. At first the response and help was that if a respectable establishment. Now I have been 5 days without a vehicle. I have already contacted a lawyer. Beware, the talk is all talk and I was convinced by it. When you can't back your vehicles you have no integrity. When your service department repairs a vehicle and it has 3 codes within 2 weeks of repairs your service department has no reputability.

thiago alves

Alex and Jose help with my new Van , High quality group!

Lauren Schad

Worked with Jose and Sean G today to get into a new SUV today. Excellent and friendly service from all parties and we were able to get the ideal reliable vehicle same day. Would absolutely recommend Barry's Automotive to anyone looking for a vehicle.

Miguel Cruz

A fear place to get an auto ...but most off all the costumer service was great where I got the pleasure to meet Dominic.A great person to deal with compasionet and caring..he don't leave any questions not answered..recommend to see him ..Thank you Dominic

Kelsey Law

Worst service ever. I had a very rude sales man when I went to buy the car who had no interest in speaking with me until he knew I was the co signer and had hung up on me on a prior occasion, then I would only work with the finance guy who was actually nice. 3 months later the car has an issue ( I bought an extended warranty from them that was not cheap ) They took the car I then said they charge $100 to just look at it and before even saying there was an issue with the car tried saying the warranty probably wouldn't cover anything and everyone in service seemed to have an attitude. On top of it the sales man we had prior told my significant other he didn't get paid until we left a review....I highly doubt that. I would not recommend purchasing a car from this dealership. I have heard good things about them in the past but this was by FAR my worst buying experience I've ever had. If your shopping here be cautious. Update. They responded to my review below but they wouldnt take time to call me back after i asked 2 staff members to have a manager call me and recieved no phone calls and its been days. No worries you just lost bussiness but im sure your not concerned about it if everyone looks thru the bad comments they will apoligise then try and make the customer look like they were in the wrong. I was just very let down by your professionalism and business practices but thats ok i will not be returning here for any servicing or car shopping. And theres no need to respond to the review youve all said enough.... whats done is done.

Brad Migliacci

GREATEST car buying experience I've ever had! David was very thorough and really knew what he was talking about - he brought me out for a test drive and really knew how to showcase my vehicle and explain all the features. I never felt pressured to make the sale, which is what I wanted in a car buying experience. Jose went step by step through the paperwork so I fully understood everything. What really sold me on Barry's is the service center... knowing my vehicle was always going to be taken care of gave me peace of mind to buy from them. Plus a couple free oil changes and a FREE CAR WASH ever month, come on, what's better than that! I FULLY TRUST David, Jose and the whole Barry's operation. You will be satisfied, buy from them!

Jennifer Henry

I dont live in the area but the company I work for (cars) does business with Barry's all the time. Nicole,Jason and Jake are great people to do business with. They are all outgoing, friendly and personable. I enjoy doing business with them.