We've got all the opinions of people who purchased the products and services of Porsche Beaverton (Car Concessionaire) in Oregon area.
Currently the firm receives a score of 4.7 stars over 5 and that rating has been based on 169 reviews.
You may have noticed that the average score it has is virtually the highest, and it is founded on a very high number of feddbacks, so we can say that the assessment is very accurate. If many people have bothered to value when they've done well, it works.
As you know, we don't usually stop to give opinions when they are good and we usually do it only if we've had a problem or issue...
This Car Concessionaire is classified in the category of Car dealer.
Nice place even nicer glass
Very impressed with everyone at Sunset Porsche. Beautiful facility. They know how to take care of customers and especially your Porsche.
I just bought a Cayenne from Dean last week and my experience at Sunset Imports couldn’t have been better. Dean let me test drive as many cars as I needed to in order to make an informed decision and explained the features of each car. I love my new Cayenne and it runs beautifully. It is fully loaded and Dean went through all the extras with me before I left. He even said I could come back in a few weeks if I was unsure how some of them work. I have been dealing with Sunset Imports for over 15 years and they never disappoint. I would highly recommend Dean if you’re looking to buy a new car. He is great!
As a seasoned automotive professional it is easy for me to recognize other professionals in my industry, and the people in the Sunset parts department are the real deal. Answers are quick and precise, prices are great and service is second to none. I was once looking for a unique part that had been discontinued for years. On a hunch they contacted a non dealer who was known to stock a lot of vintage Porsche items and in a matter of days I was holding the last available one on the planet. That's almost unheard of in my industry. And a special thanks to Luke and Bob - you guys rock!
I've dealt with the parts department on numerous occasions and the service has been nothing but excellent! The online parts manager, Andraya, is always quick to respond to my inquiries and is very professional. It makes for a very pleasant experience, which is the reason I keep going back to them. Thanks!
Took delivery of my first new car and it was a great experience thanks to Lance and his team.
I have bought way more Porsche parts from Sunset than a sane person should, in part because of the unbeatable combination of excellent prices and consistent 5-star service from Andraya Hayward. I have tortured her with lists of obscure restoration parts that I'm sure are not worth her time and she has dutifully checked price and availability on them in a timely fashion. She has always provided great communication and prompt service. I'm a huge fan!
Nick Roseta and Brad Seaman are exceptional at what they do. They are knowledgeable, friendly, professional, thorough, patient, responsive, and efficient. We had high expectations for our purchase experience at Porsche Beaverton and they exceeded every one of them.
Best Porsche dealer in the world.
Absolutely love this place. Love bringing them my car, always 10/10 service. Both, Ian and Gabe always take care of you, very quickly walk you through the process, put you in a clean loaner vehicle and let you be on your way, while they deal with all the issues. Highly recommended. Very friendly staff. Thank you very much.
Beautiful cars. Friendly, helpful and non pushy salespeople who are real car enthusiasts!
I am located in South Florida, about as far away from Sunset as it's possable to get, yet I consider them my local dealer. Andraya Howard is one of the reasons I feel that way. Yes the pricing is great but her attention to detail, patience, great attatude and customer service is what brings me back every time. I own a 1993 968 Cabrolet and parts are becoming both more expensive and harder to find but with the assistance of Sunset and Andraya I should continue to enjoy this car for years to come.
I purchased a car from this firm and being from Pennsylvania I was a little apprehensive. Between Brent and larry.they made the experience extremely easy and very rewarding. The car was everything that they stated and then some. It was great working with them and I would highly recommend this firm.
It was amazing
Great experience. I bought a project Cayenne and Andraya helped me all along the way making sure I got the correct parts that I needed. Fast response times and great customer service!
First time for service, Jesse is top notch! Best customer service!
Great prices on OEM parts and always helpful of any other information I need for my Cayenne (even if I order the parts, or not). Shout out to Luke Rogers for his assistance. Thank you very much.
Great people and excellent service. Super friendly.
Customer service amazing
Excellent parts prices and great customer service... Andraya Hayward is always extremely helpful and quick to reply to my inquiries. Parts prices are as good or better than any online vendors I've found. I live close so I often order parts during the week and it's great to be able to pick them up on Saturday (parts dept. is open until 2pm). Everyone is always very friendly in person as well. If I'm ever in a position to buy a new Porsche, I wouldn't consider going anywhere else.
First time at Porsche Beaverton. The service department is fantastic!!! I really could not ask for any better service. Everything I asked was handled promptly, professionally, and correctly. I’m hours closer to Porsche Bend, but I drive right past them. Do yourself a favor and make the drive to Porsche Beaverton! Most of us buy Porsche’s for the driving experience, but service at Beaverton Porsche makes the ownership even better! Ian in service was my advisor, and he went above an beyond throughout the entire process. I’m certain all the advisors there will be awesome, but Ian deserves a special call out for being great at what he does!!!
Thank Goodness for Sunset and Andraya! They provide great service and good discounts on genuine Porsche parts. They help me to be able to afford the car I love!
I have ordered parts from Sunset Porsche for many years. I have always received knowledgeable and friendly service. On my most recent order, Luke Rogers was especially helpful and made sure I received my parts in time to complete my repair before an upcoming trip. Thanks for feeding my Porsche habit! Tommy Williamson, Ridgeland, MS
Love these guys fast service and fast cars!
This is the best place to go for Porsche parts. Service is always fast and courteous. Andraya Hayward is helpful and knowledgable. Her price quotes on parts arrive within 1 day and are always lower than any other seller of genuine Porsche parts on the internet or locally. Highly recommended to any Porsche shade-tree mechanic.
Researching a rare part for my Porsche, I determined that Sunset had the best price for the part among the various vendors I checked. I exchanged email and a quick phone call with Andraya Hayward and ordered the part and it was delivered quickly. Andraya also sent tracking info soon after the order was processed. I highly recommend Sunset.
Very knowledgeable service staff. I'm a DIY garage mechanic, and prices at Sunset are just about the same as what you find on-line. Don't be scared off by the fancy building, clean clothes, and excellent customer facing skills, their prices are very good.
I have a 1997 Porsche 993 that I have owned now for 2-1/2 years and have been doing all the maintenance myself and have literally saved hundreds of dollars in parts by sourcing through Sunset and shipping to California. Andraya Haywood has been my primary contact almost every time. I request her when I call because I know I can count on her expertise and helpfulness which has been extraordinary.
As an owner of 4 Porsche's I am an enthusiast in every way. The proper care, service and original Porsche parts for my cars are extremely important to me. I have been using Sunset Porsche for all my car parts needs for many years and Luke Rogers in the parts department has taken wonderful care of me every time. Luke is always very courteous, helpful, and informative. Always going above and beyond to make sure that all my questions are answered and concerns addressed. He also takes the time to make sure I am taken care of and informed if any surprises should arise. Thank you Luke and Thanks Sunset Porsche for the great services you provide! Bill Diaz
Just can't trust anybody with your nice expensive new cars. Sadly this the only Porsche dealer around. Probably while changing my cabin filter, they forgot to plug in a sensor for air tube down in the passenger floorboard, also forgot to plug in the floor light clip, and they didn't line up the air distributor plastic vent so air wasn't getting to the passenger foot area. They scratched up the plastics too. Yeah I'm picky but that's why I bought a Porsche. Then in the engine compartment, they ripped off the plastics where it is (was) glued to the body under the hood, how fn lazy!! Think I wouldn't notice I'm sure. All the plastics under the hood around windshield wipers especially are loose and wiggly.
Jesse and the entire service department were great to work with. Took the 991.1 GT3 in for tires, corner balance, and alignment. I couldn't be more pleased with the service. Jesse truly went above and beyond in regards to customer service, even resolving a few other issues while the car was in his care. The tires were ~100-150 more for a set of four compared to tire rack and there is a charge for center locks, but its a small price to pay to ensure its done right and for the degree of service provided. Yes you will pay more at the dealership, but the important thing to consider is what you are getting for that extra money. In this case its a loaner car, efficient service/communication, quality of work, and Jesse who is like your Porsche service concierge; he will definitely take care of you and make sure everything is done right. Unfortunately, I was not able to the the GT2RS loaner car i requested, but I was provided a 2018 Macan. Maybe next time... Overall, it was a wonderful experience and will be taking my car to Porsche Beaverton and requesting Jesse for any and all services in the future despite having a very reputable Porsche mechanic 2 blocks away from my location.
The service department staff, and the mechanics, at this dealership are first rate. They go out of their way to accommodate your needs, provide frequent updates while you wait, and ask if they may do anything to ensure your comfort. Loaners are provided should you need one. The staff are consistently cheerful and friendly and make service stops pleasant.
Totally happy with my experience with Andraya in the Service Department. Don't you just love pleasant, no-nonsense people who "get it done"!!! Thanks, Andraya My first experience with Sunset and I am happy to write about it.
Fixed my car and put me in a a great loaner with 26 miles brand new pretty awesome service took a little long to get my parts from Germany so I got a nice Suv for about a month
I have a regular need to purchase parts for my 2000 Boxster and my "go to person" is Andraya Hayward at Sunset Porsche. She responds quickly and has helped me find some obscure parts that have allowed me to keep my Porsche in top condition.
Very cool! Nice people and even nicer cars!
Just purchased a new 911 from Nick Roseta at Sunset Porsche. Nick was very professional and responsive during the entire process and truly went above and beyond to understand my needs and get me into a great new car. The entire process was very professional and I would highly recommend Sunset and Nick. Very satisfied.
Larry is great guy, thanks for having us to party
Most excellent customer service however they would not trade me my boxter for a 911 Carerra. That is supposed to be a joke.
Very disppointed. After spending $129,000 in a new car, I expected a better service. I was driving to work today and suddenly I notice that I had a flat. I took it to the dealer right away. Unfotunatelly, the tire had to be replaced, but I was OK with this. The problem happened when I got home and saw that the wheel was scratched.... How come porsche can do this. I thought they knew better. Now I am going to have to start a fight to get this wheel replaced. Update: Te called and fixed the wheel. It is like new again. Thank you for the great service.
I was recommended to Sunset Porsche by a member of an online porsche forum. I described what I was working on and Andraya made sure I got all of the parts and bits to do the complete job. Best prices as well. A big thanks and Andraya will be my go to person for all my DIY projects.
These folks are great, particularly Andraya, who I work with on parts needs for my 993. They are quite thorough in making sure I get the right part, and they ship as promised. Can't ask for better service!
bad customer service at Porsche Beaverton part employs.
Ask for Ian Killough! Great sales consultant. Very knowledgeable, courteous and has a great non pushy sales approach. He’s the guy that will give you the best experience at Sunset Porsche!
The parts team at Sunset does an exceptional job. I have worked with Andraya Hayward, Luke Rogers, Bob & Phil and they have all provided quick and accurate service. Even with many of the parts I need requiring special orders from Germany, they are able to get these to me in a timely manner. The Sunset Porsche Swap Meet is a great annual gathering and I look forward to future events at Sunset.
Nick Rosetta is absolutely amazing! Always courteous and professional and very knowledgeable about the brand.
Of course bringing your car in for service is not the highlight of anyone's day. They change that mindset here. I can't wait for my oil changes now. World class service, exceptional facility, and nothing but the best.
Definitely a common theme here....Andraya Hayward has been my consultant since day one and i have always had timely and accurate responses from her. She goes the extra mile to get me what i need, when i need it. Even when i screw up on my end, she is there to help figure it out. Only complaint....they're on the west coast haha. If they had a dealership here in CT, they would have my business for sure. I have only once ordered Porsche parts from someone else, simply because i needed it that day to get my car back on the road. Thanks again Andraya!
Great staff and amazing service department.
Great place bring lots of money
Horrible costumer service!
Very fast service, clear quotes. Andraya is very knowledgeable and will go above and beyond to help. USPS failed to deliver an express on time, she did follow up with them and reimbursed me the shipping cost!
I recently purchased a vehicle with Ian Killough. Ian was fantastic to work with providing exceptional customer service with great focus on efficiency and care for the customer. My interactions with Ian were very professional with a healthy balance of soft/people skills , which enabled us both to develop trust and transparency throughout the process. I would highly recommend Ian and this dealership to those interested in acquiring a Porsche.
First rate staff and facility.
There are many dealerships one can do business with, especially in this technology age, but there is only one that really stands out from the others and that is Sunset Porsche. Their service is excellent, in particular in my dealings with Luke Rogers. He always responds quickly with my requests and their prices are hard to beat. I've been a customer for a couple of years now and I don't see any reason to go elsewhere. I highly recommend anyone looking for original Porsche parts to give them a try.
Not only great service and great price she provides, our Consultant Andraya, is always helpful and considerate to us! She is always thoughtful and knows what priority of our most urgent needed is based on her proficiency. With her great service, great price, and fast lead time, combining all of them, Andraya Hayward of Sunset Imports is certainly the one we will best recommend and willing to introduce to others with no doubt.
I have been to Sunset Porsche a few times now and if you have not been in the last three years, the place has been remodeled and it looks amazing. I posted a few pictures from a party held for the unveiling of the 2018 Porsche Exclusive 911 Turbo S. The pictures of the rims do no justice unfortunately, they are definitely fabricated in the latest cutting edge machine (sorry for the pun), the design and flow is unreal.
I guess the best testimonial I can offer for Sunset Porsche and, of course, Andraya Hayward, is that I live in Akron, Ohio, and I purchase the parts for all of my cars from Andraya. Her service, knowledge and friendliness are top notch. I would not think of buying elsewhere. Thank you for your excellent service, Andraya!
I needed a key for my 993 and Andraya got the key sent out right away. She can answer an email faster than I can get my call returned from the local dealer -- plus the prices are more affordable. I have been a Porsche owner since 1977 (still own my first Porsche, a '74 914), and I am amazed it has taken so long to find Sunset and Andraya. Highly recommended! Too bad this place is 2800 miles away. I'd definitely take my cars there for service.
Great people to talk with! They are car enthusiasts and very helpful. They helped me better understand the 911s, even though I told them I can only afford a used 997. They are setting the gold standard for dealerships.
New 968 owner here, long time wrencher. I try to scour ebay and craigslist for items....but then discovered how affordable new parts are from Sunset Porsche! The best part about it was that you send in a request via email, and then BAM you get a response from Andraya Hayward. After I finalized my order of about 15 parts, I created a spreadsheet, and emailed Andraya. She emailed me back with the completed sheet with the updated part numbers and pricing! Then I received an email from her with the UPS tracking number. I would call this SERVICE WITH A SMILE. I look forward to more purchases from Sunset Porsche. FYI, I live in the Chicago area.
They're the best in the business.
"There is No Substitute" for the fast, friendly and knowledgeable service given by Andraya Hayward at Sunset Porsche. Andraya goes above and beyond to fulfill all my Porsche parts needs. She is quick to respond to emails and is a joy to speak with on the phone and she understands my goofy parts descriptions when I don't have a part number. There are very few people that can brighten my day as she can. I can not recommend Andraya Hayward at Sunset Porsche enough.
Good cars and friendly service.
Bought many parts from their Sunset Porsche website. Great prices (competitively priced), and friendly customer service (returned an item). If I lived near Beaverton I would surely go there to buy a car.
I buy only from Sunset Porsche parts. The parts specialist who I always call, email, or wait for when she is off is Andraya. She is very knowledgeable and always helpful. There is no question that I would be lost if it were not for her. 5 stars because of her!!!
Friendly, knowledgeable staff, beautiful cars... Can't wait to see the new building!
thanks to Andraya and Sunset Porsche for making Porsche ownership more enjoyable and affordable.
Andraya Hayward has been outstanding in helping me with my orders. Very professional and knowledgeable, a pleasure to work with.
andraya of parts department is always helpful, dependable and reliable. Truly 5 stars. She makes me want to be a repeat customer(if I need to)
My wife and I decided on a Cayenne but we were undecided on what options we wanted. Christian Manz helped us find the perfect car. He spent several hours showing us many different Cayenne's from Sunset Porsches huge inventory. Then he spent about an hour showing us all the features of our new Porsche before we left the dealership. He has been in touch with us by email and phone several times since we bought our car asking if we had questions. I would definitely buy a car again from Christian and all the team at Sunset Porsche.
Andraya rocks! had to be the best service I have ever had when needing parts for my Porsche. It just made my fast paced life a lot easier now that I only need to go to one source next time I need Porsche parts. Thank you for everything, I truly appreciate being taken care of like this. ** Just had to mention, I placed another order with Andraya and once again very satisfied with the service. My GT3, early 911 and I are a lot happier now that I deal with Andraya at Sunset Porsche**
Jim Rutherford's customer service was superb. Thanks for the help Jim !!!
This is by far the worst experience i've had at any car dealer ship. Everyone in there just doesn't care about you unless you wanna spend money with them. Ive been in there multiple times and everyone just dismisses me because as a 20 year old they assume that its not worth talking to me. No wonder this dealership is always empty. Its such a shame to see you guys destroy the Porsche name
I have ordered parts from Sunset for years now -- they are my go-to source for Porsche parts. Not only are the prices great, the customer service is incredible. Andraya Hayward is my one and only contact there. She is fantastic to work with. Knowledgeable and very friendly. Highest recommendation!
This Porsche dealership is fast, efficient and honest. I felt my GTS got the best of service here. I had excellent experiences in online scheduling, ease of entering facility, and loaner car were all above expectations. My service advisor Nate was polite and professional. He took the time to carefully listen to all concerns, make necessary phone calls and return my car back to me same day which was impressive! I live down near Corvallis so same day service was nice with not having to make a second trip to Portland. Kudos to this dealership with its beautiful facility, spotless service garage and stunning showroom. 5-Stars!
Hassle free! Couldn’t be happier with my 1911.
Good people with even better cars, I highly recommend them to anyone looking for a Porsche.
I recently did a price comparision of five (5) Porsche part suppliers nationwide for a failry large order, and found that Sunset was the least expensive across the board. That aside the responsiveness and service I receive from their parts specialist (Andraya Hayward) is always top notch. Always pleasant and friendly, knowledgeable, honest, and helpful she really makes getting the parts I need quick and easy. Despite being on the other side of the Country (New York) Andraya and Sunset are my go to source for all my Porsche part needs.
I have called 3 times looking for parts and have not been called back.
I have been upgrading my 993 to approximate 993 RS CS specs. Andraya Hayward has always been there for me when I needed a special part....the service from Andraya and Sunset has been over the top. Quotes arrive as promised, they honor their quotes, and once the order is placed, the parts arrive as promised. For me, I won't go anywhere else for Porsche parts. If you are thinking about ordering Porsche parts, this IS the place.
Exceptional customer service by Luke in the parts department. Super informative.
Sunset Porsche has been my one stop source of parts for my '89 944s2 for over a decade. If the part exists, Andraya can find it! Always helpful AND patient, even with my sometimes obscure parts requests. Prices and service are unbeatable.
Their customer service and showroom is above board!
My experience at Sunset Porsche has always been a great one thanks to Andraya Hayward. She has been very helpful keeping my 94 Speedster on the road and in great shape. Prices and shipping are reasonable and most parts can be sourced quickly. Again a testimate that Sunset and Andraya know what they are doing and that makes it easier for any customer.
Christian was a wonderful sales person and Ian and Nate are absolutely great in the service department. Always a good experience when going to Sunset Porsche!
Sunset's parts department is excellent, comprehensive, and very fairly priced. I've worked with them to source several parts for my 996 and worked with Andraya Hayward. I've always received prompt and very helpful service. Thank you Andraya and Sunset!
Really disappointing. As a woman I wasn’t taken seriously. Brent the salesman wouldn’t return my emails and when I arrived he was on his computer and made someone else do the test drive. Despite this I continued working with them considering there are no other Porsche dealerships anywhere near PDX. My husband came in alone dressed poorly and isn’t white. The staff was B-llshitting and ignored him. Finally, someone said is there something I can help with with? That was the last straw. I drove up to Bellevue this weekend and worked with a great female sales person named Christina Do. She was great! I made an offer in 15 minutes and drove my new car home to PDX yesterday. Lastly, I just spoke to the manager of the dealership (Larry) and shared my experience. He apologized but didn’t really seem that concerned about what happened. Drive to Wa. It’s worth it!!!!
Very quick purchase and a wonderful staff. I went in one morning after noticing a particular vehicle that matched essentially every specification I could have dreamed up. The purchase was very quick and easy -- all told, I was in and out of the dealership in about 3 hours. Lance, my "Porsche Brand Ambassador", was exceptionally knowledgeable about not only this particular 911, but all Porsches in the lineup. They offered me on the high-end of the Blue Book value for my trade (which never happens at any dealer), and even though I ended up keeping it, the gesture wasn't lost on me. Furthermore, I overpaid on DMV fees, and they sent me a check back in remuneration. They could have pocketed the money and I'd have been none the wiser, but they didn't. I'm sure less ethical dealers would have. Overall, I found the entire process to be very transparent, the entire crew from sales to financing to service to be exceptionally professional and courteous, and... well... it's a Porsche, so the car is as good as any you might hope to drive. If you're in the market, and you understand that these are highly sought after vehicles (be ready to pounce), then you should absolutely feel comfortable giving Porsche Beaverton your business.
Excellent service and great prices, a pleasure to deal with. After making my inquiry through their online system, I soon had an email from Andraya, she followed up the request with all of the necessary details and had the parts waiting for my arrival. Friendly and accommodating service, great company and great staff!
Best service experience. Always welcome as good friends, you and your car get treated well. I misremembered the appointment date one time, no problem, they got your car in without hesitance and offer a ride. Highly recommend this place.
I have used Sunset Porsche for a couple of years without any issues. When I want factory Porsche parts I call Luke Rogers at Sunset. He has ALWAYS been helpful and courteous with all my requests -- no matter if it's a $1 part or a $900 order. Parts are shipped promptly and the pricing is excellent. If I order the wrong part returns are not an issue. If you want factory original parts for your Porsche with big savings and great service call Luke. You'll be glad you did!!
I ordered some Porsche parts from Sunset Porsche and I am thankful that Andraya Hayward took my order whereas I am from Iceland and needed to have the parts sent to my hotel - Andraya was more than helpful with every request - she was quick to respond with parts and prices and the price at Sunset is better than in other places. I am in the process of ordering again and of course I asked Andraya to handle my request because if I need a Porsche parts I will always talk to her !!!
Great staff
Any time my 964 decides it needs another long list of Genuine Porsche parts, Sunset Porsche and Andraya Hayward are always there for me with their great service and great prices. For a do-it-yourselfer like myself, they are invaluable in helping me keep my car top notch. Thank you Andraya!
Wow! What a refreshing and enjoyable experience I have had at Porsche Beaverton. The environment is upscale but casual, friendly, and relaxed. I was welcomed with such a warm reception. The dealership itself is beautiful and like a museum! Gregg worked with me and not only is he incredibly personable he has detailed knowledge on the products and options. I later contacted Gregg via email and phone and he always responded right away with exactly the info that I needed. I rarely write reviews but my experience here was a breath of fresh air.
Fast cars
Sunset Porsche Parts Department services Customers with honest appreciation and care. My experience with Luke was special and positive. Thank you Luke and Sunset Porsche.
Sunset is the best dealer on the Web!!! They know all the Porsche models, even my rare 968. They offer great pricing and fantastic service. Andraya Hayward (currently) and Jeff Clark (in the past) have always taken fantastic care of me and my Porsche needs. As a PCA officer and Porsche enthusiast, I recommend Sunset to all my friends.
Andraya gave great service and got my parts moving to me very quickly. Thanks for the great service!
I have owned several Porsche's and currently own three 968's. Andraya Hayward is always so helpful. I seem to place an order every couple of months, and she is so patient as I ask her to find the most obscure parts for me. Sunset Porsche pricing is amazing as well. In the past, I would order parts from several vendors but I am so happy that I have found one place to get all of my Porsche parts. Thank you.
I have been doing a 993 project for the past 2 1/2 years that has required a lot of special attention to my parts orders and Sunset Parts Department has been great. In particular, Andraya Hayward in the parts department has been extraordinarily helpful in helping me source and cross reference many parts that required special ordering from Germany. I tend to make a lot of typos in my orders and she always seems to catch them - even though the typo was a working part number she knew it wrong because it didn't make sense in the assembly diagram and corrected it after checking with me.
I've been getting all my parts exclusively from Sunset Porsche many years now due to their competitive pricing and most of all professional service. I've been helped many times by Andraya Hayward and her service is top-notch. Great communications and very fast shipping as well. Highly recommended!
I learned about Sunset's legendary service via one of the Porsche forums. Andraya Hayward responded immediately to my lengthy parts request with a detailed list including part numbers and even rushed to pack everything and have it shipped out the same day. Sunset Porsche is an excellent option for parts no matter where you live (I'm on the east coast). Very knowledgeable, responsive, and professional. Highly recommended!
We were looking into getting a new 2018 Porsche Macan. Our representative, Lance Gearing, was super patient and helpful. We went back and forth over various builds, options and such for over a month. He sent paint color samples, leather samples, all the stuff we needed to make a good decision and feel comfortable with the purchase. Overall, we had a fantastic experience and can't wait for the car to arrive!
Good luck getting refunds on core charges. I had to pay a core charge for a part that was more than the part itself. I was told The charge would be refund when the part I was replacing was returned. I returned the part within days of receiving the replacement part, but the refund has not been processed in over six weeks. My emails go unanswered half the time and there has been no follow through. I have purchased parts from Sunset Porsche for years without any problems. I guess everything comes to an end. Too bad.
Great experience! Fast shipping, excellent communication! Much appreciated!
Very nice staff, helped me find what I wanted.
I had a great experience working with the folks here. I bought a car from out of state, Ian Killough picked me up early at the airport and graciously supported me through the purchase process as well as covering the important details and features of the car. The whole staff was very helpful and kind.
Best service experience anywhere, regardless of brand. Knowledgeable, courteous, helpful. I wouldn't go anywhere else for Porsche Service or parts!
Sunset Porsche is brilliant. Excellent pricing and fast delivery. The people there are very knowledgeable and personable and they keep an excellent stock of parts for my Cayenne TT. I usually deal with Andraya Hayward who is excellent. At this rate they will put my local dealership out of business !!!
Great staff, extremely welcoming and helpful! Love bringing my car here!
They are trying hard to be efficient. Sometimes they even succeed
Short on Cars no choice. I wanted 911R they did not had any...
Just came to the lot to check out the cars
We recently bought our second new Porsche from the guys here at Sunset and we are happy with the car and the dealership! We worked again with a young man, Kyle who is truly interested in helping his customers to the best of his ability, and it shows.
I can write only about the parts dept and Andraya who consistently provides superb service. I have ordered many times to restore/refinish my '97 911 and the response time and prices can not be beat, even including shipping costs to Boston, MA. They were also great about dealing with the very rare situation of a factory defect part. I would not even consider ordering from another dealer!
HORRIBLE CUSTOMER SERVICE! Worst customer service i've ever experienced. Ordered a whole bunch of parts online and tried calling the store 7 times and was unsuccessful in reaching someone everytime. I then tried to get ahold of them vial email and it's been 5 days since I wrote them with no reply still. HORRIBLE. Oh and i spent over $500 on parts with no communication.
Sunset Porsche is my preferred genuine Porsche parts provider for my three Porsches. The prices are more reasonable, and the service is superb. Andraya and everyone else is knowledgeable, friendly and helpful.
I can only comment on Andraya Hayward and the parts department. I live in Ca yet several of us in the local 'P-Club' turn to her for parts help. Emails are quickly answered and she has been very helpful with unusual parts as well as the common stuff.
Went in yesterday to get my car serviced, I actually have never been to this new showroom since they moved here from the older one and I happened to have my camera with me so I seized the opportunity and took some photos. The open space and the decorations are something out of a dream to say the least, if I were a billionaire I probably design my living room just like this. Second floor conference rooms and lounging area with glasses overlooking the show floor is just fantastic and they have some really cool cars to show off too. One place I would recommend you to visit when you come here is the 918 Spyder lounge, custom upholstered chairs with the matching leather and stitching just like the 918. Also a massive model for the 918 Spyder for your viewing pleasures. Their inventory is impressive and the Porsche culture is strong here in this dealership, I will definitely visit more often and bring a tripod to do some more shoots here.
Dropped a gt3 off for service here. Was able to pull inside a warm service bay. Hop out on a clean floor. And be greeted by someone who offered coffee and snacks. I was helped out quickly. And they even got me an Uber out to where I needed to go.
Andraya Hayward in parts is absolutely great to work with and provides excellent communication and service!
Kyle Mclean was most patient and informative. Questions were answered without hesitation and the entire process was completely transparent. I am a slow mover (multiple test drives on different days spread out over two months) when it comes to pulling the trigger on what I consider a major purchase. Kyle was in no way overbearing with his follow up. They went above and beyond answering ANY question that I posed and if the answer was not readily available it was researched by Kyle and Ian Prater to ensure my comfort in the decision I was making. Kyle went as far as putting the 911 up on a service rack to provide additional visual understanding. Once I made the decision to purchase Brad Seaman streamlined the paperwork and it was seamless and efficient. I have purchased vehicles in the past and found myself waiting and waiting to sign. Brad provided great explanations and there were no surprises. The only surprise I experienced through the entire process was how available Larry Wendell, the General Manager was and how much time he spent with me. If your are contemplating where to purchase your new or used Porsche, look no further than the team at Beaverton Porsche. You will leave feeling like family.
Nice facility and the service manager took good care of me
I recently needed a key drive-line part for my 20 year old Porsche 968 to get "Bluebell" back in the road. Andraya Hayward, at Sunset Porsche parts helped me identify the parts needed, provided estimated shipping, and pricing that was clearly better than any other web source. She then offered ordering flexibility so I could get Bluebell towed in and evaluated by my trusted Porsche Specialist. Like several other staff I have worked with before at Sunset, Andraya provided great service in a friendly way that made this less that fun breakdown much easier to work through. Thanks to Sunset & Andraya, both of my old Porsches are on the road where they belong.
Great service from the West Coast to the East Coast. I get parts delivered to my door, faster than I can get them from my local dealer. Great prices too. Andraya Hayward and her team make it easy. I tell her what job I'm doing and she assembles all the parts I need down to the last nut and bolt. Easy... Thanks!
As the owner of a 1997 Boxster with over 240,000 miles, a trusted parts supplier is crucial to keeping my Porsche on the road and in tip top shape. Andraya Howard and Sunset Porsche is my trusted parts supplier. I’m sure that Andraya when dealing with me and my Boxster over the years at times has felt like M*A*S*H’s Radar O’Rielly shipping a jeep home from Korea one part at a time. When I need a part, I go to Andraya, I am sure to get a prompt response, a fair price for genuine Porsche parts and suggestions for supplemental parts that I may need to complete the job right, such as retainers and fasteners that often break when working on a well-worn car like mine.
From the time you arrive, to the status updates throughout the day, and even at pick up the service is friendly and knowledgable. Always a pleasure when I have my vehicle serviced here.
Although my service problem was minor--a flat tire--the experience of dealing with Sunset Porsche and Gabe was exceptionally pleasant. I am a new Porsche owner and this was my first experience with an unexpected service call. Gabe did a great job of explaining what needed to be done, why, what it would cost, and then making sure that it was done well and promptly.
Best place to buy OEM Porsche parts period. Fair pricing, fast priority shipping, and the best customer service from Luke and Sean. Sunset give these guys a raise, seriously.
Love their service department. I'm always treated like their best customer and they go out of their way to make sure I'm totally satisfied with the service.
Always very professional and polite. Love spending time at Sunset.
Stumbled all over looking for a windshield for my 1984 Porsche 944. Actually had my insurance company "finder" ship one. The wrong one. Then I was put in touch with Andraya Hayward at Sunset Porsche. Totally knowledgeable woman who really understands 944s and the differences in pre-1985 1/.2 models, She took care of everything in a very professional, prompt manner and was a great joy to work with. Sunset Porsche and Andraya are now my first "go to" when I am looking for parts for my 944.
Chris T. In the service department, handled my unexpected maintenance visit quick and friendly. Used my third party warranty no problem and got me into a loaner in less than 30 minutes. 10/10 will do more business here.
Andraya at Sunset Porsche is a great place to source your Porsche parts. Knowledgeable, quick, friendly service at great prices. She goes the extra mile. I don't know why you would go anywhere else.
by far best place to get Porsche parts in USA!!!!!!!! call Andraya.........one of these days I'm going to drive down there (300 miles) and take her for a spin in my 991 C2S cab.
Amazing sales experience. I bought a low mile Cayenne from them with a warranty from Liberty. They fought for me when something wasn't covered and made it happen. The service is fantastic. Rachel is so on top of it - patient, upbeat, super helpful. She has even helped fix things over the phone. I get a free loaner that is actually available (imagine that!) They are friendly, knowledgeable and even though I bought a used Cayenne from them for a great deal, they make me feel like I'm a rich guy every time I'm in the store. And the car...well, it a Porsche! The cars they make now are just amazing. Couldn't be happier. Can't wait to buy a 4S!
Jerks, no one would help me
Since the ownership of my 993 C2S, Sunset has been my strong back up in parts sourcing. I would particularly thank Miss Andraya Hayward for her great services. Noting that I am a customer from Hong Kong, Miss Hayward has always done her best in responding to my enquiries in professional manners and helping out with the shipments. Thanks a lot!