You will see the information of real people like you who have information of the products of Volvo Cars Oklahoma City (Car Concessionaire) near to the state of Oklahoma.
At the present the firm receives a rating of 4.3 out of 5 and the score has been based on 66 reviews.
As you can see its rating is positive, and it is founded on a very large number of opinions, so we can think that the rating is quite accurate. If people have bothered to give their feddback when they've done well, is that it works.
You know that we don't usually bother to write scores when these are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire belongs to the category of Car dealer.
Wasted my time. Didn't even know my car was in the shop till I called them a day and a half later. Had to wait 3 days for them to tell what was wrong with my car.134 dollar part costs 1200 bucks to get installed. ALWAYS GET A 2ND LOOK Saved me thousands...
Very nice dealership
Our experience with this dealership was and is top notch. The salesmen named Dakota was so knowledgeable about the Volvo car we were looking at. The experience was fast, pleasant, and HASSLE FREE!
Personalized customer service! I flew in to Oklahoma City and was picked up at the airport by Jerremy Jackson who spent several hours programing the car electronics and explaining all of the cars features so that I could safely make the drive home to Cincinnati.
Bought volvo in Nov 16. Nice staff. Honest opinions. Great service.
Very friendly and had the part I needed.
Thanks John Pemberton for making buying our 2014 GMC Acadia quick and easy. Communication was quick and responsive through E-mail, text, and he was always was available by phone.
Great customer service: Very friendly and professional - I had a great experience getting all the information I needed to make my selection and felt confident in the purchase.
Incredible service from start to finish. Jerry Scott is a true professional and takes the time to make sure you totally understand your vehicle. And i love my new XC40!
I took my 2017 XC90 in today because I was having trouble uploading an update to my map/GPS from my computer. The service staff were exceptionally professional and polite going out of their way to ensure that not only was my map updated, but also pushing an additional update that I was unaware of and checking my tires, as I am in town from Las Vegas for work and had a tire pressure notification pop up recently. They would have washed my car had I not been sporting a bike rack at the time:) Overall an extremely pleasant experience. The lovely woman who helped me told me she is new to Volvo OKC and what a good choice they made in her. Thank you!!
It was such a great experience buying my new Volvo from them. Ask for John Pemberton, extremely helpful! He will help you find exactly what you want.
I normally have my Volvo serviced at a dealership in TX because it is closer to my home. I was going to be in the city on Saturday, so I decided to use Volvo Cars OKC. My experience was amazing. Kristina is the best! She went above and beyond and made all the difference!! I will choose to drive to OKC from now on!
Called four times over the span of two weeks, was directed to service, and nobody ever picked up or called back (I left my name and number with each call). On my fifth call someone actually answered, but they were very rude. They spoke over me, talked to as if I were a baby or a dog, and treated me like I'm stupid. Every question I asked, they responded as though I should already know the answer. In example: "The car's battery is completely dead, and I can't get into the car to pop the hood to charge it, what do I do?" "Well maybe you should use your key since that's what opens the car door" Answers just like this with every question I asked, very poor attitude, acted irritated that I had even called. I never got a name. I understand that people have bad days, and I understand that some answers to some questions are very obvious (I work in the customer service field), but this was all uncalled for. I got on the phone with a dealership in Tulsa and they were much better at handling the call. I will be going there instead.
Great place to do business!
just bought my first Volvo here Aslan Maleki is an awesome sales man this was the best car buying experience ive ever had , the staff is super friendly and they work with you and 0 pressure to buy a car ill definitely recommend this dealer. im super happy with my purchase. if it wasn't for all this i wouldn't had bought the car from them !
My Volvo broke down on the drive home from buying it from this dealership. Just throw your money out of the window and save yourself the trip.
Was very difficult to get ahold of service department regarding quote for fixing
It was a pleasure. Being. There. Thank you
I was in the market to buy a new vehicle. I was looking at vehicles and found a vehicle at this dealership, so I submitted a form to test drive it. WORST MISTAKE OF MY LIFE! I have never had a dealership harass me as much as this one has! They have sent me countless emails and blown up my phone even after I told them I went to another dealership!!!
Very friendly staff
This place is Awesome!! Such friendly workers that really cared about what I wanted in a Vehicle. My salesman (Karl Beatty) was AWESOME!!! I felt no pressure to buy anything and he made sure that this experience was the best car buying experience I have ever had.. but Karl went above and beyond!! Would def. recommend to anyone!! A+++ I WILL BE buying from Volvo OKC again and again!!
When my experience started a few weeks ago I would have given the service department negative stars if possible. However, after calling the dealership and speaking with Kristina I am extremely pleased with how I (and my car) was treated. If you need to take your vehicle in...avoid Mike. he does not know anything about Volvo cars and will not try to find out. Also, he most likely will be chomping on crunchy food every time you speak to him...reoccurring theme after speaking to him at least five times., on different days. Oh, and wasting over three hours driving back and forth from the dealership because of his incompetence. If you want to have your car taken care of and know what is going on with your car, call Kristina. I cannot thank her enough for her outstanding service. She made sure to find out what was wrong with my new car and relay to me what needed to be done. she saved me multiple trips to the dealership. I would not have kept my car if not for her.
Called three times today, nobody has gotten back to me.
Driving across country. Tire problem, fixed it in 15 minutes. Ended up with new tire. They were great.
Service got me in and out quickly on my lunch hour to fix a tire issue. Super impressed with speed and the courtesy of the service department!
Great customer service but do NOT use there recommended Auto Body shop GW and Sons!!!!!!!!!!
You can tell that Volvo OKC's top priority is customer service. Our salesman, Jerry Scott, did an outstanding job putting us in the right vehicle for our family -- prioritizing safety and functionality, yet with no loss of form or style. We simply love our XC90, and the sales experience was second to none. On top of that, Volvo's service team has taken incredible care of us too. Mike in service takes care of us with remarkable friendliness and competence. My wife (who drives the Volvo) always has our two little ones with her, and she appreciates how caring Mike has been to us in our service visits. That extends to me and means a lot. To boot, our little 21 month old daughter cries out "donuts!" when we drive past Volvo. Even little sister in her own pink-sprinkled-donut way appreciates what Volvo does. Thank you!
From the time I stepped foot onto the lot to initiate the sale through any service process. This place has been amazing, and very helpful.
Everyone was very professional, knowledgable and friendly. We did not feel rushed or pressured.
Staff are All great
Volvo S60 T5 Lover
Service is great! Especially Christina.
Great fast service and very polite.
If you're out of state and inquiring about a vehicle because your local dealers have no stock I highly recommend not dealing with Aslem unless you want to be called "bro." Interesting approach to earn business.
Just bought my first Volvo and am so glad I did! The salesman, Aslan Maleki was amazing! I've been on some test drives before, but NEVER like the one he took me on! He simulated an accident so you could see how the car breaks by itself! Then he took me to a parking lot that has a cement wall that curves up to about a 35-40 degree angle like a race track for cars. You felt like you were going to flip over but the car was so sturdy and even though it scared me to death at first after the shock wore off, I felt very safe even at that angle.. He knows everything about every car there... He knows his stuff inside and out.. He never made me feel pressured at all.. Volvo should know what a great person they have because he made my day sooo much better after dreading to go car shopping! Every car salesman needs to come watch Aslan work and learn the correct way to sell a car and make the car buying experience a great one! Thank you Aslan!!
These guys were top notch professional car sales people. Even though I didn't end up purchasing anything there was no pressure. If your looking for a Volvo this is the best place.
Service person was very professional and courteous
Got my first Volvo today. The staff at Volvo Cars were great to work with.
Originally, I reviewed the volvo service department with one star, with my complaint being that on two different occasions they recommended repairs that I found out, after getting a second opinion, did not need to be done. The day after I posted this, the service manager called and discussed my issues. He listened and understood my frustrations and offered to personally oversee the service of my vehicle when I brought it in next time. I was very satisfied with his comments and concern for my problems and I am very hopeful this will not be an issue again. I commend the dealership and the service manager for resolving this.
Timing of appointment, friendliness of staff, transportation to and from work, and the fast work they did to get me back on the road after service.
Good selections on vehicles, friendly and knowledgeable staff. It was the most pleasant car purchasing experience we’ve ever had.
I would definately recommend them. They were very nice and helpful with the purchase of my new car and the warranty choices were amazing!
Outstanding support provided from the moment Mary and I entered the Volvo premises late in the day after we had visited several other dealers, Aslan Malecki truly made our experience great at every opportunity. Very knowledgeable and detail oriented with a personal touch -- a true professional. I highly recommend you see him for your car buying experience.
My daughter's 1st car purchase. They made her feel like a million bucks.
Can not comment on the sale department, since I bought my volvo somewhere else and later moved to OKC. The service departments are doing great. Have heard some bad things about the Mercedes side but definitely not Volvo. The staffs are friendly, the work are done in a timely manner, the courtesy pickup service (Joe) are great. My car is still under warranty so not sure about the service charge. They have follow up calls to make sure costumers are satisfied. Although this is what I expected from a semi luxury brand dealer. I would recommend this place to other people.
They took my car first and I wasnt with my husband.
Outstanding experience!
Very informative, Wanted the best possible outcome for me as a client! Use them!!!! Chris Kennedy is amazing!