Reviews of Bob Howard Chevrolet (Car Concessionaire)

Guy Gilliland

I went in recently and was helped by a very knowledgeable young man by the name of Terry Williamson. He went through everything with me and told me about the specials, all the financing options and the multitude of reasons why I should buy from this excellent place. I took all my info home and talked to the boss about it. She’s now excited about coming back and working with Terry as well! Thank you for everything, Terry!! Guy Gilliland

alan levine

Bob howard chevy is awesome had a wonderful experience my sales rep geavani was the most profesional car salesman i have ever dealt with ty zo much for making the process head ache free very talented young man

LMc3 Consulting

No pressure; simple transaction; polite, accountable and engaging interactions; fair pricing and so much more!

lumieresliveradio .

Adam!!!! Is hands down amazing! Reese was outstanding as well. These two together are a great pair. Genuine people with your interest at heart. Would definitely come back again.

Devin Green

We searched online and found a used traverse that we were interested in, Kayson immediately reached out to us and was very helpful. Peyton then called us and informed us that they had a brand new 2019 traverse which was more of what we were looking for and wanting! We bought the 2019 and they were very friendly and not pushy whatsoever! John was very hospitable and Josh was amazing in the Financial part! Highly recommend this dealership whether buying new or used!

Brenda Leonard

They were polite and efficient. They did exactly what they said they would do on time.

Randy Nicolay

My Hummer has Electrical Gremlins, but ACE Mechanic Bob is a one of a kind in his field... A Super Mr. Good wrench in killing Gremlins. Service Team Writers Ryan, Tyler, Stormi, and Brandon, are just that.... a great team covering for each other, providing excellent customer service, and in managing expectations.

Luis Trueba

I dont really want to leave a bad review to a dealership who has always taken good care of me and my vehicles. I just dont understand why they bother to ask if you want a certain person to be in charge of your car. but they stick you with who ever because there busy

Ron Avery

Im still waiting on the sale's manager to call me and let me know does my 24,000 or 3 year bumper to bumper warranty cover my key fob that does not work full time? Other then that Keith got me done and was helpful. Finance was very quick and helpful. Would like a answer about the key fob though. I only got one so it would be nice to have a fully functional one, was told it needed a battery but change it twice and still wont work correctly .

Rachel Weese

I had very inexperienced sales people. They were all super nice, but the sales guy didn’t even know the inventory, and it just went on from there. He needed someone around from the beginning, probably.

John Curtis

I used my MYCHEVROLET Awards points to order accessories for my 2018 Silverado. The guys at Bib Howard was great! Talked me through the process and gave recommendations. Great experience, great people and great people! Thanks

Riccardi Fishing

From the drop off to the time of repair. Everything was honest, smooth and thorough.

Stacey Bailey

Cook breakfast for employees and guests one of the best experiences ever come here and buy a car great service people

Jennifer Knapp

Terrible! They told us to come in which is a 45 minute drive to look at a specific car and sold it before we got there. Then said they would make up for it by giving us a good deal but tried to up sale us by $5000 . Stay away... no stars!

Tommy Ackerman

Kristian did an outstanding job with the service, and with keeping me informed on the service timeframe. I will request Kristian everytime I go to Bob Howard Chevrolet service.

chris baugh

My youngest daughter turning 16, meant shuffling family vehicles. I picked out my truck, and Rich De Loof worked with my people which allowed me to just come back to pick up the truck! Easy, effortless, awesome!!! Go Bob Howard Chevy

Dan P

Had a great experience helping my friend get a new Tahoe on 5/24/2019. After a short bit of haggling she got a great financing deal @ 1.5% with GMAC even though she didn't have great credit. Even though we had to give up rebates, the total payments to pay off the loan saved her around $9,000 vs. keeping the rebates and paying much higher interest. Also got 5yr/100k bumper to bumper for free with the finance deal, and the finance guy didn't try to pressure her to buy things she didn't need. Thank you Drake, Paul and others for staying late and making my friends' first brand new car purchase a great one!

Florida Sooner

This was my first time to use Bob Howard Chevrolet for service on my 2019 Equinox. I was greeted promptly, my service advisor, Curtis, was friendly and professional. The waiting area was clean and comfortable and the service work was finished when promised. Overall I’m well-pleased with the dealership and service department.

Gala Baker

Your staff was very helpful in explaining what my options are and I pray that you guys will be able 2 take care of my issues being that I've only had the car 3 months thank you and have a blessed weekend

Melissa Streck

It was our first time going to Bob Howard and we worked with Adam. We told him we were looking for a great car for traveling and good for family and he showed us the Chevy Traverse and we fell in love. He was able to get us an awesome deal and waited patiently for us to make our decision. I definitely recommend him if your wanting to buy from this dealership. We drove an hour and half and it was every bit worth it. All around a great experience!

Connor Harris

Kristian, Jason, and the other staff at Bob Howard Chevy’s Maintenance are great to deal with. They are always professional, timely, and willing to work with the customer. Dealerships today have a bad reputation (labeled as “stealerships” on the internet due to high costs of parts, labor, and other horror stories about joy rides and damaged vehicles), but these folks are the opposite. I trust them with my car, and they have consistently treated me and my car right. This is a big compliment coming from a guy who grew up in a car/hot rod family. Would recommend highly.

Bret Nagel

Overall great experience! Adam, our salesman was great! Ensured that we get a perpect deal, very determined to get everything right! Reese, Josh, Paul all did their part to make sure we were totally satisfied! By far the best price in Oklahoma, Texas and Arkansas! Great team to work with, we highly recommend!

Trevor Piercy

Was one of the BEST experiences when buying a vehicle I’ve ever had. The sales team and closing team were over the top professionals. Just want to say thank you BOB HOWARD

Vanessa Sumner

Sold me a lemon. Didn’t even have my GMC Acadia for a month before I started having terrible problems with literally just about every area of the car. I was royally screwed over by this place!

Mr Ward

Fast and efficient customer service. Thorough detailed work. Made sure warranties were up to date and complied with.

Phil Ridenour

Got a great price on a really nice car, very satisfied! Can’t come up with a thing to complain about.

Breanne Soto

I recently moved from California and decided to give the Bob Howard dealership a try. I am so glad I did as I received a warm welcome from their staff. The staff was kind, friendly, and accommodating. I will definitely be recommending Bob Howard to others and using them for my future purchases! Best car purchasing experience by far!

Cathy Wehr

Prompt service today, courteous and knowledgeable service team that took care of me and my car. Also brought it through bay so I didn't get wet because it was pouring down. Really appreciated that!!

Krystal Hampton

Just walked away from a great experience. Connor helped us and was true to his word. The price was right and it was a smooth buying experience with no pressure.

mason wright

Fast friendly service. Curtis was very helpful and getting my 2018 Chevy Silverado serviced.

Darren Kaihlanen

5/7/19 Called with a check engine light and code. I’m in the next day (with an appointment), and sit and wait. When it’s finally done (the first time), I didn’t make it off the property before the check engine light came back on WITH THE SAME CODE!! I realize warranty work doesn’t pay like flag hours, but do you think you could put a little bit more toward getting me out of here inside 4 HOURS!?!? 9/16/19 Had recall work needed on my Silverado. This time was awesome and excellent customer service from Coop. I was in and out within 45 minutes!! Big thanks to the Tech that took my vehicle in right away. I would share his name, but he was still in “street clothes” when he came in and said he would take my truck right away. Great job!!

Preston Williams

Brandi, James, and Tim did an outstanding job helping me find a new truck. I am very happy with my experience and have purchased my last two vehicles from the Bob Howard Chevy team.

Lynn Smith

We had an oil change and tire rotation done.They got them done quickly and kept us informed at every step. We had brought coupons but they had better ones available and made us aware of them.

Janna Frydendall

I found Bob Howard Chevrolet online. I put an inquiry in, and was immediately contacted back by a sales associate named Louis Henry III (Trey). He was beyond professional, and did everything in his power to get me into the vehicle ! Trey went above and beyond helping me with questions that I would have , that would come up and we developed a rapport over the weeks before I traveled to Oklahoma . And that’s why I drove four hours , to your dealership to purchase my Chevy Trax! His manager, Tim Branch reached out to me as well. And the professionalism of the whole dealership is top notch! Peyton Mcgarraugh and Elliot Byers were also instrumental in completing the deal.

Baird Kinney

The lady who answered my call was pleasant and warm and friendly. It was a cold call in that I only knew what I wanted to talk about ~ no clue as to who might, or might not help me. It all was superb from start to finish!

K White

Arrived earlier than scheduled and was checked in. Very courteous service. Clean waiting room. Always enjoy the hot chocolate. too!!

Bill Turner

Service was handled quickly and on time. Good service and knowledgeable Service Advisor.

Carson Ellis

Rich was great! He helped me make a knowledgeable purchase and provided me with a great shopping experience.

Ashley Childress

Took my car in, was told I could not get a car to drive to fix the problem, spent all night there. Got the car back yesterday, it was supposed to be cleaned, as well as have the problems fixed. Car was not clean when I got there to get it. Took off driving and the problem was not fixed and they had closed the gates when I had A chance to turn around to take it back. I have Always been so happy with the service here, I will now be using a different place

Monica Nunn

Greeted by agent Coop a pleasant gentleman who informed me about the specials. He proceeded to show me to waiting area. Later returned to suggest an air filter was recommended.

Eric Miller

Whoever makes the decisions there is a terrible person to do business with. Wouldn't come out to talk to me directly. Wanted $6k for a 14 yr old car with a CEL, misfire, and body damage. I made a reasonable offer, and he refused to even haggle. 2 stars because the salesman was super helpful and friendly

Tim Matheson

Had to replace my teenagers car on short notice. picked out a nice used car and negotiated to have some minor things fixed. During that process they found 3 other items that needed to be addressed and they took care of it no questions asked. Great group!

Isaiah Browning

If you buy a used car go to Geovanny cool humble guy. I went to Audi the guy Darrel was rude seemed like he didn’t respect the fact that I was younger little did he know I had cash ready to buy a car that day. Geovanny was respectful and looked out for me the whole time!

Joe Hollingsworth

Very good, prompt, friendly, fair prices. Didn’t try to force the repair options on me. I’d recommend for sure

Jacob Fleming

Connor was outstanding! He was very knowledgeable in vehicles and made my experience here phenomenal. Loved the fact that he was not a “pushy” salesman, and just left my decision up to me. I am now a proud owner of a Corvette Stingray Z51 3 LT. Thanks Bob Howard Chevrolet and thanks again Connor! Keep chomping

D Donwerth

Great service, great customer service, and a job well done!

William McCandless

Great service today. Battery died while in the shop and they took care if it no charge. Good reliable service.

Julie Bliss

Had a repair done on my car under warranty one year and three months ago. The part is defective and needs to be replaced again. Dealership won’t cover said that because it was covered under my bummer to bummer the part only had 700 mile warranty because that was how much was left on my warranty. However if someone else “ paid” for the repair they get a two year warranty. I first and foremost was never given this option and second why would it matter?! So what you did was put a part in you knew I would have to come back and spend money to have repair done is what it appears. Taylor the service guy helping is rude we have spoke to service manager Chris who didn’t care about our concerns, kept cutting off when trying to talk to him. When tried to explain previous issues and that it is something every time we have to bring a car in he makes excuses, stating they are human and mistakes are made. They called someone who was not me to pick my car up the last time. We have a call into GM currently regarding the part. I have purchased four vehicles from Bob Howard and after all my issues with Bob Howard Chevrolet I will never purchase another vehicle from Bob Howard. This is NOT how a customer should be treated! I stopped communicating with the service tech because of his condescending rude attitude towards me. Update: the service manager now called and said if this post was not adjusted to tell the truth, apparently to a version that doesn’t reflect their poor customer service I need to return my loaner car. So they also threaten their customers. And yes bringing the loaner car back and will not be allowing them to do any work on my vehicle. And after speaking to GM they said the part should be covered under the power train warranty which what I had tried to tell the tech originally who was so rude and would not listen to me.

Jared Cottman

Yeah buddy! Thanks for the great deal on the truck. The price online was better than all the other dealers around. The staff was kind and was really helpful. There was no pressure either. Thank you guys for a great experience!!

Jacqueline Kuburic

I had my truck back in a timely manner and they provided a rental truck! Ryan my advisor was very nice.

Mekayla Aguirre

Adam Fall made me and my husband love this place. Average it takes a long time to finance a car. And it definitely did. Adam sat with me an my husband the entire time talking with us keeping us company instead of just sitting waiting for hours! He was amazing! He wasn’t your average sales guy! He was very caring and wanted the absolute best for us an our happiness! That’s the kind of person I want to buy from! Shout out to Bob Howard Chevy for having someone like Adam! If you guys want a wonderful experience ask for Adam, I can promise you he will take amazing care for you!!!!

SHALIYAH MIMS

i had a terrible experience with them the first time my car broke down. The second it was actually a bit better and the where able to pinpoint the issue with me car.

MemberMe XD

Worked with Terry who helped me find a new car fast after my accident. They were nice and matched me on the price I wanted for my new vehicle after doing a lot of searching. Lowest price I found in Oklahoma. Great service.

chad mcwhorter

Wish I could zero stars!!!!! While dealing with my son being in OU Children's hospital I hit a pothole and damaged a tire I figured my best bet would be the dealership for fast reliable service to get me back to my son. Wrong decision..... I arrived at 910 am and was told they didn't have the tire there but was getting one brought over and it would be about 45 minutes so I'd be ready to go in 1 hour. At 1130 I asked about my car because nobody had let me know anything and then I was told they forgot to get my tire and it would be another 45 minutes on top of the over 2 hours I'd already been waiting. I made arrangements for a ride back to the hospital because I couldn't wait any long and was told they would bring my car to me in about an hour and a half. But I'd have to pay upfront which I did with not type of adjustments or anything to try to make there screw up right. They just brought my car to me at 315 PM!!! 6 hours after our first time of car would be ready in a hour and I have scratches above the rear driver side tire and a dent and paint chip on the rear driver side door. Very disappointed and definitely will not be purchasing anymore vehicles OR using the service department from any of the BOB HOWARD auto group dealers and would advise anyone else considering doing business with them to heed all these complaints about there service department and stay far away. And I actually bought our previous 2016 Ford fusion from Bob HOWARD of Edmonds which was also a nightmare to get anything from the service department as well. When call and ask to speak to the dealership manager they sent you to Chris a service manager when you ask to speak to his boss he will get a attitude with you and tell you the only ones higher than him is the stock holders and good luck.

Carla Breaux

I called Bob Howard Chevrolet to schedule an oil change, and key remotes service. I spoke with Star and Brenda who were very helpful, kind and courteous. Upon arriving for my appointment at the service department, I was greeted by Stormi, the Service Advisor. He went over everything that I was scheduled for and showed me where the Customer Service waiting area was. Once the oil services was completed, Stormi kept me posted on the key remote situation. They finished my car earlier than expected. Thank you Bob Howard Chevrolet service department team for exceeding my expectations.

Willy .

Kaleb is awesome ! If you are looking for a great salesman he is the guy to go to !!

Cindy Heyd

My visit on April 8 was the first time I’ve been to Bob Howard Chevrolet for a repair. My car is still under warranty, but was leaking oil. I was helped immediately and walked through the process by service advisor Kristian Ludington and was then given a ride home by a very nice gentleman. The dealership called me when my car was ready and sent the driver to pick me up. Once there, Kristian explained what had been repaired and got me on my way quickly and at no cost. I’m very satisfied with the courteous service I received and couldn’t recommend Bob Howard more highly.

Matt McElvany

Brandon Hook did an awesome job of taking care of the service I needed! He was very clear and explained what had been completed on my truck. Thank you so much for the exceptional service and I will return soon!

Seemj Jack

They were offering 9.99 oil changes. As well as omelette and waffles free to customers. A nice thank you for doing business with Bob Howard Chevrolet.

Victoria Markham

Just want to thank Keith marrero for all his hard work I love my car thank you again

holly barry

When I arrive a service tech named Lucas greeted me quickly. He was very polite and speedy which helped sinceIi was on break from lunch. When I came back after work to get my car and was waiting for someone to drive it around Lucas and three other Service Techs asked me if I needed anything or had been helped yet. They were very helpful and personable.

Mark Strait

They were very helpful in finding what I wanted. My salesperson why really knowledgeable about the product which made it easier on me. Being a new buyer. And it helped that she was young such as I

Schue 91

They tried to charge me for warranty work and I had to call General Motors Corporate. Wow they do bare minimum on oil changes. They don't air tires or check anything else. I told them about valve clatter in my new truck and they said they couldnt get it to clatter. I got 2 miles away and the valve clatter started again. I am used to good customer service at Kansas City dealerships, Bob Howard is so far behind in what other dealerships do for their customers. Will find a better honest dealership for future maintenance and purchases. I wonder how many people they have ripped off by making them pay for repairs covered by warranty.

Grace Hensley

Even though we didn't purchase anything, the customer service was excellent...very helpful!

Trina Johnson

Great place. Brandon & Taylor helped me. Both guys were very professional & knowledgeable. I had set up an appointment for an alignment & they informed me that my alignment was good. They could have robbed me but they were honest & didn't. They rotated my tires and balanced them. Truck drives so smoothly now. I will definitely be returning for any future services needed.

James Worley

Excellent service. I only had one issue. I bought the truck in Georgia, I was given a bumper to bumper warranty!??! My vanity Murrow is broken, I don’t know how, but I was told I must take the truck back to Georgia to get it replaced—- I thought Chevrolet was a national company??? I am very disappointed and a little upset....

Chad Henderson

Everyone was very nice, but the place felt disorganized. After I dropped my vehicle off to determine why the engine light was on, no one contacted me to let me know what was actually wrong with my car and get my permission to fix things. Instead, I had to call and check on the call around 2pm. The person went to check on the status and told me that it was covered by warranty and it was done. I was happy to have the work finished and covered but I worry that work could have been done that I would be charged for that I did not want done at that time. When I went to pick up the car, they told me there was a problem with the warranty and I had to wait to get that sorted out, which made me very nervous. Once it was sorted out, I was FINALLY asked to sign the paperwork to authorize the repairs. sigh. Finally when i went out to retrieve my car, they tried to give me someone else's vehicle, and I had to wait while they went to find my car. Otherwise, things went smoothly :)

M.S. Lee

Great sales people. Fair below book deal, found through car gurus website. Car was at Bob Howard. Watch the bottom line on the deal. I wanted my car or I may have walked out the door. Final cleaning was not kosher. No detail just a wash job. Surprise fee showed up at the end of the deal $599. Be wary is all. Glad I got this car , and I would go back there. I am More wise to their ways. Service Manager saw one review I left and wanted me to bring car back for a reclean and gas fill. Nice guy, wife had cleaned car already. Turned him down. .

Sandra O

Stormi was amazing. He let me know about a recall my truck had that I had no idea about. I was able to get it taken care of right away along with my oil change. The service was fast!!!

Deana Rook

I shouldn't EVEN post publicly, especially as I sit in the freezing waiting area again because my car died at the end of the street I drove out on after a simple oil change. I don't generally post anything negative, but, here goes . . . They said a tire couldn't be rotated because a thread was stripped, it would be $82. I said I would take it to where I just bought tires because they should fix it, declining that service. When I came to pick up my car long after they said it would be ready, I was told my thread was being fixed for me, a service I didn't authorise because I didn't have time, and it would be 5-10 more minutes. 20 minutes later I drove off and my car died. Now I can't make my appointment or tend to critical tasks.

Shay Rybin

John Spoon was my sales rep and he was able to pull the right car for me based on my style and budget! And Stormi in the service department was incredible!! He took care of me 100% and made sure that my sons and I drove off in the safest car possible! I’ve always been a Ford over Chevy person... but after this incredible experience, they have my business for life!!!

Patrick Castillo

Bob Howard Chevrolet was okay and kind of slow. tire rotation I explained the tires which one I wanted the front, but they did it the wrong way. but it was okay great service and reasonable price

K C

John the sales person was very professional and made the car buying experience great! Elliott in the finance department also very professional. No pressure on extras. All around a wonderful dealership filled with awesome people. I am going to be a definite repeat buyer.

Joe Choe

I tried to communicate with the dealer with email and their messaging system for two days. I finally got someone and told how they do not check messages themselves and shrugged it off saying it was not their fault. And later found out that a truck I was interested in was sold to an employee. Which then made sense why no one would get back to me. This dealership, you don't matter. Their employees interest come first.

stephen birdwell

Needed a lot of work done on my truck before leaving town. They went out of their way to fix everything and were very professional in the process. The mechanics, Curt and Taylor all deserve a big thanks!

jo5thoo5 .

Friendly people fast service. 100% satisfied.

Dusty Townsend

Worst car dealer out there!!! Had a horrible experience when we bought our 2014 chevy Silverado. From salesman to upper management. Service department is just as bad. Set appointment for Tuesday, dropped off at 7:00am Tuesday. Got a call the next day saying they haven't got word from there mechanics. Called next day and was put on hold for over 10 minutes with no response on progress. No reply the next day, had to call again. Extended warranty guy wasent gonna be there till Monday the next week. We was going outta town for the weekend. So had to pick up the truck not looked at, after being there all week. Wouldn't give a loaner. So have to turn around and bring back into service shop next week hoping they look at it and hoping the expensive extended warranty pays off... not to mention we have to drive an hour 1 way just to get to this dealership. Bought a Toyota from the howard dealership then a Camaro now a Silverado and this will be my last EVER from Bob Howard.

Mary Williams

At 66 years of age, I can tell you this was the worse experience I have ever had with automotive repairs. I spent $799.90 to to lied to about scheduling an appointment and repair time required leading to my spending approximately six hours total (for two days) in the waiting. Since this is what you allow in terms of customer service, you don't have to worry about me patronizing you business any more. You would have been my first choice in purchasing a new vehicle, but that has definitely changed.

J PM

7500 mile service on my Camaro 1LE... Quick easy and awesome! Great job.

Nancy Robinson

Great staff all around from the General Manager to the Finance Manager to the salesman to the trainee. Would highly recommend Bob Howard

whitney henderson

Car took longer than expected. Good customer service, awesome coffee machine in waiting area. Our service technician taylor was great.

Cecelia Caldwell

I just picked my car up at 6:45 PM drove home tuned my car off and it's vibrating as though it was still on. I was also to have a headlight replaced and it is still out. I am very unsatisfied. I was without my car for two days trying to get to work. I have my car serviced as needed always, this is the second time i have brought my car in only to have to take it back, because the problem is still present.

Dana Gardner

Brent Biggs was AMAZING, he was patient and helpful. I wasn’t quite sure what I was looking for and he was very considerate. I appreciate his help with my beautiful Lexus!!!

Vicki Perez

My first time buying a car was a awesome experience. The staff was very helpful and made it very easy for me. Super friendly and didn't hassle me. I love my car, it was love at first sight.

Lisa Ewers

They are always super fast at Bob Howard Chevrolet for oil changes and do a great job!

Steve Elrod

Our experience with shopping for my new pick up was outstanding as it keeps us coming back ,the salesman and all the staff were professional and courtious and made it a pleasant experience and I recommend Bob Howard Chevrolet to my friends and family .

Deborah Goff

NO overly aggressive sales people, helpful and knowledgeably answered our questions. Or admittedly went and got the answer. Adam was such a good salesperson not pushy just there to help us. Professional appearance and well groomed staff, shows pride in their work place. This is the second new truck we have purchased from them over the years will be coming back

Ivan Gramajo

Went last year to get a truck. Something happened and truck got totaled. Went to them again and they basically made it a wonderful experience. Definitely recommend geovanny as a sales person. They’ll go an extra mile as long as you expand your mile a bit longer.

Annabelle Brandt

Taylor at the service department was very helpful and knowledge about my problem I was having with my car. They service team was prompt to assist my questions and work with my warranty company to get financial assistance where I needed. Those that helped me out were Christian , Stormy and Taylor. And the driver that took me to where I needed when I dropped my car off. Clean and friendly service. The manager was on site when ever I was there and made sure I was being helped in a timely fashion.

Michelle Whisenhunt

Absolutely worked with my difficult self to find the right car and with a smile. Very happy with the car and dealership. Best sales person team

Maria Cooney

Excellent, best car buying experience hands down. Geo was an absolute pleasure to work with, he was the single most reason we had no doubt in making a quick and confident decision to purchase our new vehicle. We never felt an ounce pressure and he was genuine and respectful, which was refreshing and appreciated. He has taken care of us well beyond the purchase with window tinting and advise on car care and maintenance. Super happy with our new Chevy truck!

Ivory Parker

My husband and I went to trade in our 2009 Dodge Charger it was giving me blues for a few months. So we gathered up enough nerves to go see what we could get. Adam was our car salesman. He was so nice very educational and professional. Adam got my husband and I into a 2018 Chevy Malibu with bumper to bumper warranty. I am forever thankful for him and we will only purchase from him from now on!!! Thank you so much Adam!!!

Latonya armstrong

Really appreciated all the help from the guys who helped me to purchase a vehicle, and also the guy in the financial department all treated me very nice and I truely appreciated their kindness and the way they handled business. May God truely bless these fellows!

Tom Story

Made an appointment. Dropped my Colorado off for the appointment. Greeted by a very professional young man (Mr. Cooper). He made excellence suggestions.and noted my needs. In a little over an hour my Colorado was ready to go with everything completed. Great job. I'm very pleased.

Brittany Giron

The service crew and technicians go above and beyond what is asked to take care of their customers. Every time I have been there I had phenomenal assistance be it for routine service or trouble shooting. They have a great crew and I wouldn’t go anywhere else.

Carlos Moore

Great customer service. Let's face it the best technical people have the lowest customer service skills. Somehow these guys have managed to give you great customer service with great technical skills. I would bring my vehicle back for service if it was affordable.

Maria Hall

Shopped online. Negotiated the price and salesman pulled the old bait and switch. I advise never shopping here!

Sandy Jones

Alex was very professional, friendly and down to earth. No pressure. Good Salesman.

Tyler White

Very easy and nice employees helped me get my 2019 chevy colorado, Rich was very good in helping me get my new truck.

Mark VanderHaar

Excellent staff, especially Zac, my Sales Advisor...articulate, caring and professional. Kudos also to Elliot in Finance and Mgrs Reese and Tim.... Thanks guys!! Very much enjoying my new Equinox Premier !!

Carla Conway

I love that they do more than just change your oil... At a reasonable price too!

Lydia Hoffman

The team always makes sure I'm in and out quickly and I always leave satisfied with my experience.

Lady Virtue

Got a free oil change in a timely manner. Can't really ask for more!

Julie Smith

If I could give 0 I would. My Husband and I purchased two cars last year. Wow tons of problems with one that took a long time to rectify since they change out Management frequently. The second car was driven for 1k miles—purchased at 11k and they are now offering 9k for trade in. Document fees are $599 per car! Their used cars are junk and no staff consistency!

Liz Shepard

Got us right in. Very knowledgeable with the gadgets to see everything about my vehicle. Highly recommended

Chris Edwards

Fast friendly service, alot of stuff was taken care and done in one day at a fair price

Brandi Hopkins

Poor service ‼️ don't really try and help you what so ever

Wanda Constable

We had an excellent experience. Our salessale Terry was very helpful, he and Vince worked very hard for for us. Would definitely recommend Bob Howard

RAW is OK

Service Tech very informative about my recent maintenance schedule gave recommendation on additional service that I needed. Provided a schedule service price book so that I know upcoming fees.

Miss Johnson

Service was awesome as usual! Have yet to let me down. My advisor was kind of snappy with me towards the end but experience as a whole was nothing less than the best with quality of product. Definitely Will return.

Edmund Sipols

Appointment time was at 700am. My truck was taken in 15 minutes early and scheduled work as well as recall notice were done very quickly. Breakfast was served on top of it all. Staff was very friendly.

Billy Dean

Terry was amazing. We communicated everything over the phone and the day come to pick it up it was flawless. He sent me pics of three process of the add ons we had done extra to our 2020 Traverse. Bob Howard was overall awesome to work with. Thank you guys.

Momma Bear

Worked with Oscar. He was the best! Very attentive, professional and so helpful. He wasn't pushy at all. The office was clean organized. Cars were clean and pristine. Will be back

creeya bruner

I recently traded in my 2012 GMC Terrain for a 2015 Honda Pilot because I needed more space. They gave me the BEST offer on my GMC. I have to say I am LOVING my Honda Pilot and am pleased with the service and salesmen. They don't hound you. They did me a HUGE favor that I know they weren't legally obligated to do because it was after sale. I feel that they really care about their customers before AND after the sale! Not something I can say about any other dealership I have ever experienced. Shout out to Desiree and Scott!

Brian Smith

The guys at BH were awesome! I drove over 200 miles to get my new chevy. They made it worth the drive. Great truck buying experience!

Cynthia Kupka

***************If your a woman and in the market for a car steer clear of Bob Howard auto group . If it’s got Bob Howard in the name turn around and go anywhere else for your vehicle purchase. They sold my sister a vehicle at the end of February and since she has had it they have had it more then she has had it. She just got to go pick it up again on Thursday June 13th and had to take it right back to them Friday June 14th. This is the 6th time in 3months she has had to take it to them. And they still haven’t fixed the main issues with it. Also one of my close friends( who by the way is a single mom just like my sister just bought a car through them less then a month ago and she is having they same issues with them. She has only had the car she signed a loan on with them less then 3 days since the last week of May. BOB HOWARD preys on single moms. Puts them in cars they wouldn’t dream of putting their own mama’s in but so they can pad their pockets have no remorse when putting a single mom who raise their kids and supports their kids all by themselves in these cars.*************

Jennifer Meek

Always such great service. Tim Branch is the best!

Mary Bartley

I always get, prompt, efficient, courteous service at Bob Howard. I appreciate their friendliness and honesty when it comes to having service on my car and I know I am getting certified parts. I highly recommend them.

Meredith Roan

The service of my vehicle was done quickly and professionally. I only bring my car to Bob Howard

Kyle Smith

I have taken my vehicle here for four years, great service and always a great experience.

Corey Winston

Service department is great really nice people!

Michael Carmack

8/22/19. This is a first class business, most deserving of a five star rating. After my most recent experience, I'm incentivised and motivated to set time aside and share my story. Due to extraordinary leadership, Bob Howard Chevrolet is ensuring customer satisfaction and loyalty, as well as setting the standard in customer service. Those of us who have lived longer than five decades, know that most businesses simply do not, 100%, stand behind what they sell, and are content to expound upon fine points or subtle details which work against the customer and ensure that the business is free from incurring cost while avoiding the extra effort required to address the problem, but the opposite is the case with this high-end dealership. Nearly three years ago, I purchased a very nice "used" vehicle from the "pre-owned" department at Bob Howard Chevrolet, which was a perfect experience, and included a fair price for my trade-in. John Teeters, the salesman who assisted me, treated me like a friend and was among the best that the dealership offered. Today, I learned very saddening news, that Mr. Teeters is no longer among us, so I wouldn't be able to extend a lunch invite and spend a moment with a fellow veteran, who simply performed his job honorably, leaving a good impression upon a patron in search of a great deal. Mr. Teeters was a terrific representation of a fabulous dealership. I started purchasing from this dealership in the early 90s and I've always had an above average experience. The recent diagnosis of a problem with my vehicle cost hundreds of dollars. I was informed by a representative of the service contract company, which I was sold at the time of purchasing this vehicle, that the particular part, isn't covered. I presented my disappointment to the financial department who sold me the premium level warranty. I was treated with genuine concern, courtesy and professionalism. Fortunately, management agreed that I was rightfully disappointed, and rapidly addressed my complaint by providing a loaner vehicle so that I didn't need to continue to endure the 100°+ heat, then in consistent fashion, expeditiously repaired my vehicle's costly problem, and essentially a day later informed me that I can retrieve my repaired vehicle at my convenience. The service department, is among the cleanest and most efficient shops in our state. The staff are very professional and try to patiently understand the problems. The most important aspect of this experience resides in Bob Howard Chevrolet's management, claiming that they were able to get the warranty, service contract, provider to cover the necessary repair, but slight investigation revealed that the dealership actually covered the repair cost, minus the agreement deductable of course and reasonably so, in light of honoring the perceived warranty plan that they agreed ought to cover all such expenses. So irrelevant, whether the service contract company agreed to pay the related repair expense or not, Bob Howard Chevrolet committed to ensuring customer satisfaction, and in an expeditious manner. I believe that a rush order was placed on my repair, and my problem was addressed with priority, despite the common heavy workload in their repair shop. My warranty contract is nearly expired, and I haven't needed to use it until this incident. Gratefully Bob Howard Chevrolet was willing to honor the concept of a high level service contract, even if a significant hitch manifested, which could have cost me a pretty big chunk. I believe that the actions of Bob Howard Chevrolet are extraordinary and exemplary of the high-level dealership reputation which they have established. This dealership obviously cares about their reputation and customer satisfaction. Of course, I highly recommend this dealership. I encourage you to try to purchase through Bob Howard Chevrolet, and if possible definitely try to include a good warranty along with your purchase. The ownership of Bob Howard Chevrolet has good reason to be proud of their establishment. I'm going to add one more star - ⭐

MARK LEE

Bob Howard has nice friendly Salespeople. Got fair deal. I Gave what they asked for price, but tried to get a few things fixed on the car like a faulty side light on tje drivers mirror and repair scratched paint on trunk lid and they wanted to charge us a $600 service fee. Final detail job was substandard with dirty glass and dirty carpet. Will not go back. Salesperson was great but what I said on the rest.

Kerry Johnson

This is my first time using Bob Howard Chevy service. I am currently a Bob Howard customer of other Brands ( CJDR, Nissan and Toyota) and now I have the Chevy Brand. I keep your brand because I trust your network and your group name. Bob Howard has always done right by me and that holds true with today's service ( Fast, friendly, courteous and informative) on this auto. Thank you for your help and speed. GREAT JOB!!!

Tammy Stieber

We had a great used car buying experience. Thanks again Grant and Adriana.

Geary & Karen Robinson

The service was great, the staff was awesome!!! Very professional and courteous!!! Made a second trip to Bob Howard Chevrolet for a couple of recalls, Service Advisor Kristian Luding was great!! The lady at the counter was very polite and professional. When going to their Chevy Service, watch for the very small signs on your right directing you to the Chevy Vehicle Service Center. To find the Service Center requires your absolute attention, the route in the back is very convoluted with the multiple dealerships having their Services Center’s clustered in one area.

Robb Sandefur

Cashier decided to post a random charge on my invoice without telling me. I was asked for payment prior to being able to inspect details of charges. No notice of this charge was ever discussed with me during scheduling, drop off or pick up discussions. I would recommend taking your business elsewhere to a more trustworthy dealership.

Cortney Hahn

Everyone was super helpful. Kent and Frank are the real MVP’s. I will be returning when I buy another car for sure.

Synjyn Dodd

Terry Williamson and Payton are the best team possible at Bob Howard. We worked a deal over the phone and they went out of their way to make everting happen as smooth as it has ever been in 18 years of buying vehicles. I wish I could give them 6 stars. Don’t hesitate go see Terry and Payton !!!!!!

brenda teixeira

The team at Bob Howard Chevrolet was awesome . Zack Hall was amazing very kind understanding and down to earth. honest. He did not pressure me into anything. He asked what I was looking for the features and where I felt comfortable on payments. I found something very quickly that way and saved time. He was also all about the details and made sure everything was done Correctly and in a matter. Thank you Zac!!! The GM Tim Branch was genuinely caring about me as a customer. He makes things happen for the car buy person. Thanks to all!!!

trey tose

Bought a used Toyota tundra from them. The staff was very friendly and their vehicles are all fairly priced. Even after the sale they are still very helpful with any questions I had. Would buy here again.

Zachery Hawley

My service advisor, Brandon Hook, was absolutely amazing with me and showed a level of professionalism that exceeded any experience I’ve had before. Brandon took extreme care to make sure I knew what problems my vehicle was having as well as giving me detailed and informative consultation with any further services my vehicle may need.

Brian Friden

Bob Howard service department was awesome. They were able to quickly get my car into the shop for repair and fixed the repair was completed within a day.

Trent Pettyjohn

Ryan Hoffman did a Awesome job of taking care of me in service constant updates on what’s going on and what I need never over barring like other service departments . Will do business again.

Angie Kettler

Stormi and Chris were awesome! Great customer service in helping me with my hard to diagnosis issues on my Fireball Tahoe

Matthew Myhre

Always helpful salespeople, no pressure. Friendly atmosphere.

Rosebud Whaley

Perfect service for the old pickup truck!

Nik Taylor

New customer here, was a customer of a different Chevy dealer service area in Dallas. Expensive. Still a good service department and was quick.

allison cantor

Service at Bob Howard’s Chevrolet was great. They had a shuttle so we could go eat and there was a play area for my three year old. They communicated with us during every step of the process. Thank you!

lirsa 113

Had a great experience as always people are friendly and go way over the top

Ricky Tipps

Thanks for fixing my wife 2004 Chevy Trailblazer. I’m a Bob Howard employee and Appreciate the discount. My only question was the amount of time for the labor. I was told by two different people outside of Chevy that it was a 45 minute to an hour job and it looks like y’all charge me 2.2 hours. Other than that completely satisfied thanks again RICKY

deven dart

Super nice people and quick to help very thankful for the service.

cary small

The best advice I can give anyone is to secure your own financing before you buy a vehicle. NEVER LET THE DEALERSHIP DO YOUR FINANCING!! This place is a joke, just had my nephew go to purchase a vehicle and they made him think the deal was solid and that he had nothing to worry about and had him sign the papers and take the vehicle only to take 5 DAYS to try and secure the financing and then call him back and say it didn't go through so now he has to return it. THIS IS SO UNPROFESSIONAL!! Don't buy from this place. Plain and simple. If you decide to buy from them, secure your own financing so they don't play you around for almost a week. And this should go without being said, REGARDLESS OF WHAT THE GUY IN FINANCE TELLS YOU, EVERY EXTENDED WARRANTY AND GAP THEY TRY AND SELL CAN BE BOUGHT ELSEWHERE FOR A FRACTION OF THE COST! UNBELIEVABLE!

Ryan Leath

I was impressed with how Terry (our salesman) handled us. He was not pushy or trying to direct us in a certain direction like most salesman i've encountered. He gave us our space and when we narrowed it down he was there to help us. Ill be purchasing my next vehicle with them!

greg thompson

As a long time BH customer(5 cars now) I was promptly take care of and outta there in under an hour ( online scheduled appointment) If ur not using BH for ur vehicle needs then I’m sorry for ur disappointment.

pjc pjc

Reese, Matthew and Elliott were great to work and the whole process went smoothly from beginning to end.

Monique Jackson

My experience with the dealer was very good. They allowed me to continue to work with a young man name Carmen W from the Jeep dealer. The staff member from the Chevy group where very nice and helpful also. I would use them again.

Chris Tucker

The service department did a great job on my truck. Very professional and in a timely manner. Thanks Bob Howard Chevrolet.

gloria bieker

Always greeted when I arrive and advised of needed service.

Eric Wyant

I wanted to Thank Bob Howard Chevrolet for all their help in my purchase of a new Silverado. They were phenomenal, kind, and very pleasant to work with. They gave me a great value on my trade and a wonderful price on our new truck. The General Manager Tim Branch was exceptionally kind and accommodating. His team did a marvelous job and I cant recommend Tim and his team more. If you need a new Chevy this is the place to go.

Brenden Shaw

Awesome experience and Tim (manager) worked an awesome deal on our 2018 Suburban!!!

Melvin Lister III

I have been paying 100 dollars for an oil change at 5 minute oil and I payed 49 here. Great deal. I got another oil change and was told I needed a wheel alignment and I had it done during the last oil change. So I was told it would be free. I tried to have it done that day but had to leave because it took too long to get to me. Will it still be free.

Pop Jim

Took my Silverado in for service without an appointment today. Ryan Hoffman was the Service Advisor. Ryan was professional and friendly. He listen closely to me and gave me excellent advice. He said my vehicle should be completed in an hour or so. My truck was completed in 45 minutes. While waiting for my vehicle I talked to a young man that Ryan and Chris (Service Manager) had assisted. He purchased his vehicle in Texas and had his truck to serveral other dealerships with poor results. He said Ryan and Chis went out of their way to properly repair his vehicle. He said when he purchased another truck he would buy it from Bob Howard. My thanks to Chris, Ryan and the staff at Bob Howard for the outstanding service!

Patricia Kahn

We had a great experience and James is the best!

Mike Shires

This service department has the worst customer service I have ever experienced. They seem annoyed when you call asking questions. They say just bring it in, then when you do, if the problem only happens occasionally and they can't duplicate the problem right away, then they say we found nothing wrong. When I owned a Honda, Honda service in Norman treated me like I was valued. I will never do business at Bob Howard again.

Airreaunahnna Limon Fowler

Adriana!!!! She is simply amazing; I have a family of 6, and so we’ve been shopping for THE perfect vehicle - I can not count the number of texts, test drives and just how many times we feel in and out of love with XYZ vehicle. Adriana is so kind; compassionate and wants to be sure she puts you in the vehicle that’s best for YOU. Often you car shop and the dealers want you to buy no matter what, they can be pushy and almost overwhelming - not Adriana! She goes with the flow and wants you happy. We are still hoping to find THE car, and when we do - we will definitely be calling her.

Randi Hagen

Everyone was real helpful. Although when we got the vehicle home it had to go straight to the shop. The ball bearings had to be changed, cvs axles, plus it had the wrong size tires that were rubbing the calipers. All the warning lights were on and wouldn’t go off. Ended up spending thousands more just to fix the vehicle they sold me.

Jordan Farris

Coop was awesome. We originally went in for a recall come to find out my car needed a serious alignment! Glad I found out now rather than later. We will be returning to get our auto serviced here again.