You have the opinions of real people who are consuming the services of Montrose Kia in Sheffield (Car Concessionaire) near Ohio.
Nowadays this firm has a rating of 4.7 stars over 5 and the rating has been based on 1050 reviews.
You must have seen that the average score it has is virtually the top, and it is founded on a very high number of scores, so we may conclude that the score is very faithful. If people have bothered to give their feddback when they've done well with the service, it works.
You know that we don't usually bother to give opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire belongs to the category of Car dealer.
Anthony Jones is an amazing and awesome salesman at Montrose KIA. We appreciate all the hard work he did getting us into our Lexus RX 350! If you are searching for a new car I highly recommend Anthony Jones
I made a appointment to see Bill Reichert upon arrival was greeted and pointed in the right direction to Bill and the service was wonderful from start to finish Bill Reichert was awesome thanks again Bill
The car buying experience was made simple and enjoyable. Our sales person was Brandon Bowen. He knew his stuff, was very easy to work with and put no pressure on us. I would buy from Kia and from Brandon again.
Anthony Jones is an excellent salesman!!! Respectdul, diligent and professional. He is very knowledgeable. He helped my wife and I tremendously. If you're looking for a great salesperson that actually cares about you, your budget I encourage you all to visit Montrose Kia of Sheffield!!!!! When walking in ask for Anthony Jones. You will leave in a brandnew vehicle with a smile on your face!!!
Fantastic dealership. No pressure but will work with you until you are satisfied. Anthony Jones was our salesperson and did a great job for us. Would highly recommend Anthony and the dealership for great service and making buying a car an easy and great experience.
Brandon Bowen was our Sales Professional. He was very knowledgeable and helpful to us in purchasing our RIO. Overall, we were very pleased with the dealership, staff and how quickly they moved us through the entire car buying process. We were also very pleased how quickly and thoroughly Tricia took us through the paperwork process.
Mike Criss was so amazing and helpful! Really listened to what I was looking for! I’m so happy with my purchase!! Thank you!!
I went car shopping at Montrose Kia in Sheffield with my husband last Saturday to look for a new vehicle. We were greeted by Jennifer, who immediately made us feel comfortable at the showroom and she showed us around and guided us through the SUV we were interested in there. I must say that this was my best car shopping experience. Stephanie was very informative and she was answering very question of ours patiently. She delivered an incredible service and gave a very pleasant experience. She was funny, too. My husband and I also received a pleasant experience in the finance department. We learned about things we didn't consider beforehand. We will be coming to the showroom for the years ahead! :)
Very nice place, very helpful and understanding, their willingness to work with you and make things happen is unbelievable Forest was an awesome salesman , as well as lance who made the financing possible. Great people , great selection can't beat it. They even stayed an hour past closing to make sure we were happy with everything.
Very friendly salesmen! My mother and I worked with Anthony Jones. He was very attentive and persistent in getting us in vehicles that best fit both our wants and finances when searching through the inventory! Highly recommended!
Liked the service people alot very professional thought the price for knocking off some rust was way too much my husband died 4 years ago bought a car from Montrose kia and I think because I'm a woman they took advantage of me 350 dollars to knock some rust off seems a little excessive but your staff was awesome I wont get another car from them because I feel they could have brought the price down reasonable really 350 no parts all labor thanks though to your service staff oh by the way I spent 700 a few months ago on breaks. The 4 stars were for your staff
Anthony Jones is the first salesman who explained to me in plain kings English concerning a new vehicle, that I purchased from Montrose kia. He throughly helped me connect my phone to my vehicle. Was very polite and mannerful and it was a pleasure to deal with Montrose kia. Thank you Paul barnes
Mike Criss was absolutely amazing! Very patient and not pushy! I enjoy working with him.
Best experience I've had buying a car. BILL was awesome. I went to Mike Bass first and they only had one option for me which was not even ready for me to test drive. Told me to come back. Within hours I drove off with a car from Montrose.. Thank you for everything.
Anthony was very helpful. I came in with not the best credit and someone with no credit as the only one willing to co-sign and within two days I had a vehicle I loved and that I could afford. He worked with me and explored every possible way to help me.
Brandon made my transition from lease to buying very easy. Very professional and knew what he was doing. Highly recommend him to help put you in a new car.
Tristan Taliano is a great sales rep and has really made me happy today!!! I will definitely be referring everyone to come here!!
***AVOID THIS DEALERSHIP**** I recently Purchased a Terrain from this dealership. Check Engine Light started within 10 days. My Car's Exhaust is worn out. The Car Stopped in the middle of the road while i was driving with my Actuators failed and it is not even 30 days of Purchase. Customer Service is extremely poor. If you have issues within 30 days of purchase any good dealership would be more than happy to fix the issue. This dealership is a scam for used cars. Their customer service after purchasing the car is extremely rude. They are not willing to help with anything.
Brandon Bowen sold me my car and took really good care of me. I'm in sales myself and I really appreciate when I get a world class experience doing my shopping. Thanks again Brandon much appreciated
Have had a Kia since 2011 and love it. Time for a new one. Anthony Jones and Montrose Kia made the process very simple and were wonderful to work with. They worked with us on a deal and we couldn't be happier. They were fast and efficient and very easier to work with. Would recommend working with Anthony James to anyone and Montrose Kia has my thumbs up.
Personnel at Montrose Kia were personable and flexible. Mike Criss got his first sale with our purchase, and was learning the ropes with the assistance of an assistant manager. Final paperwork did take longer than expected, and was secondary to problems with a printer in the finance office (which I will not hold against them as a dealership). The vehicle we went to see was cleaner than most of the used vehicles that we'd been looking at, at other dealerships.
He meet are needs on my son's first new car. Gave us a what we wanted. Great customer service!
THANK YOU RICK BONICA, for the great experience. Montrose Kia is one of the best dealers I've been too. I just bought my second car from them and got the best deal possible yet again. I highly recommend them if you're looking for a quality car at the best price possible. The staff is very professional and the environment is very welcoming.
I had an amazing experience. I highly recommend Brandon Bowen’s, as he was professional and very quick to get me through the process with no hassle. I ended up with something more than expected. Will definitely recommend to others
I purchased a vehicle for my son 3 weeks ago from Kia Sheffield; this month my lease was up and I was looking to buy a car. I went to Kia Sheffield and had the best experience and got the best car ever! I had a budget that I wanted to adhere too and I wanted to buy a good used car for a good price; something that was going to last. I shopped all of the used cars and Ryan Docherty found me exactly the right car. I love it. I went from a Jeep to a Kia, and what a difference. The Kia Sportage is a great, sound car. Forest, Ewan and Brittany were all so wonderful to work with. Forest was supposed to only work until 6pm that night; he said longer to show me all of the bells and whistles of the new car. He was great. Ewan and Brittany made the process efficient and were a pleasure to work with. I will now be a driving billboard for Kia. I absolutely love my new car.
Bought my wifes 2015 Kia soul in 2016 and was treated with much respect. Decided to trade her car in yesterday and was again treated with great respect. Our salesman Brandon Bowen was truly amazing and made us feel very welcomed. No pressure sales and he was very knowledgeable. We explained exactly what we wanted/needed and after about 20 min, he delivered in a big way. We even got a lower payment than originally quoted. Thank you to the team at Montrose Kia. Made another car buying experience easy and my wife is overjoyed with her new car...
Montrose Kia is a great place to get a new car. I have actually purchased 3 vehicles from Montrose and I would come back again. Anthony Jones did absolutely everything he could to make sure I was taken care of and got the best deal available
The sale person Anthony Jones made me feel very comfortable and worked very hard to get the deal I wanted. The financial went very quickly. I love my sportage
Brought in my 2016 Kia Optima for just a lube, oil, filter change. I made an appointment as was suggested. I arrived on time-they were on time. Everyone (as always) was friendly and knowledgeable. If anything out of the ordinary came up in the multi-point inspection, I would've been advised and the problem would be solved. I can't remember how many years I've been coming to Montrose Kia in Sheffield, as this is the second Kia Optima I've owned. I wouldn't take my cars anywhere else for service!
I had an overall great experience. Everyone was very friendly and helpful and when they say they can put anyone in a car they mean it. Michael was a great salesman. Will do business again
Everyone I worked with at the dealership was very nice and friendly. Bill Reichert was very easy to work with, listened to my wants and got me exactly what I asked for. I love my new car and the service I received when I purchased! I think I was more impressed that Bill was helping 3 other people at the same time and managed to do it in a timely manner.
Purchased a Kia Sportage from Montrose Kia and had the pleasure of working with Max. It was the best experience I’ve ever had buying a car. Very friendly staff and super helpful! Max did not pressure me at all but guided me in the process. Highly recommend!
Our experience at Monroe’s Kia was very positive. We were looking for a specific used car. Shaquille found it for us. We went to test drive the car and ended up purchasing it that day. The process went quickly and we were very pleased with our purchase. I recommend Monroe’s Kia for your auto needs!
Amazing experience at Montrose Kia, Anthony Jones was very knowledgeable and extremely polite.I Highly recommended you go talk to him if your looking for a new car.
Our sales person Anthony and the general manager were very helpful and patient!! Gave us what we needed! Definitely a great car buying experience!!
Why is the outdoor music so loud?!? You must really hate the people trying to sleep in the hotel next door!! Poor form for any business! Some of us have to work nights!
Just got a new Telluride. Awesome service and extremely friendly. I would recommend anyone interested in purchasing a Kia to come here! A big thank you to Anthony Jones who helped get the vehicle of my dreams.
Awesome people. Helped me get what I was looking for and took my old hunk of junk! Love my brand new 2019 Forte 6 speed manual!!!!
Great team at Montrose and love the new telluride. It was a quick process and I enjoyed everyone I interacted with.
Forest did a nice job showing us a 2016 Kia Forte LX and an even better job making the purchase seamless and less stressful than I could imagine. My thanks for such great service and attention to details to Forest Daniels. You are an asset to your company!
Met three people Jennifer who we contact prior to driving two hours to the dealership. She was great and welcoming. The finance manager was extremely helpful. Our sales person was Michael. We new that Michael was new but he definitely struggled with answering our questions and at times it seemed that he was giving any answer to seem knowledgeable about this particular vehicle. There was a warning sign on in the car and Michael kept saying that it was the tire and it would go away when both my husband and I knew it was due to the missing sensor. Also, he was hesitant to provide us with the out the door price prior to submitting our loan application, while other agencies provide us with that information over the phone. All in all we made a purchase mainly because we did our research in advance.
We appreciate all the hard work that Anthony Jones did for us at Montrose KIA. He is an awesome and amazing salesman! I am still in awe over the Lexus RX 350 he put us in. If you are needing a new car, I highly recommend seeing Anthony Jones!
My car buying experience at Montrose was great! I highly recommend Lance Blanton! He was able to get me in the exact car I wanted!
I brought my 2014 Kia soul in to get cleaned and they did an amazing job making it look like it did when I first purchased the car! The employees there were all laughing and personable which made me feel right at home! Great dealership!
Shaquille Was very nice. Answered all of our questions. Gave us a great deal on a brand new car. Very hard working and professional. Great service overall.
Fantastic service. Would 100% recommend buying a car here.
Shaquille was really good working with us to get us in what we wanted and we both left with a smile on our faces.
Thanks Anthony Jones. Montrose Kia salesguy of the year!!! Love my new vehicle!!! Your attention to detail was very much appreciated!!!
Our salesman Brandon was great! He was very friendly, made you feel comfortable and most of all he wasn't pushy. To top things off, Ewan the GM, is the best there is when you're looking for a car! We've worked with him on a few other lease deals and he knows how to treat people right. He's the kind of person you want to do business with!
Customer service is awesome always pleasant!
I test drove three different cars... They gave me a great deal and made sure financing was appropriate!!!
My overall experience at Montrose kia was great. When you need a car go see Anthony Jones at Montrose Kia. He knows his product and the process is seamless. Thanks for taking great care of me.
Brandon Bowen was extremely helpful on my first car buying experience. I will recommend him to friends and family without a doubt THANKS BRANDON!!!!! Stacie Ratliff
Excellent sales person with good certiied used cars much like we were look for. Completed a sale quickly.
Mike criss was a huge help with our purchase of our new Acadia ! He was very helpful and very polite! I would highly recommend him to anyone!
Such an easy and pleasant experience! So excited about my new ride!!
Anthony Jones had excellent customer service and was very helpful. He made me feel at ease about purchasing a vehicle and helped me through every step of the process. I would recommend Montrose and Anthony to everyone wishing to purchase a car!
My plan the day i visited Montrose Kia was to look around, no intentions of buying that day. However, Jason Barnett sold me instantly with his genuine kindness, respect and knowledge. Truly, the nicest salesman i have met. Would absolutely recommend him to anyone. Marie Gibel
Easy and hassle-free buying experience.
Brandon and Anthony were both amazing salesman. They knew my situation with my last car being totaled and they worked hard together to not only get me in a new car but into an even better car than the one I lost. I would recommend any and everyone to go there and to ask for them both
Lance B. at Montrose KIA was a very knowledgeable and courteous salesman. Answered all my questions and paid attention to details. It was a great experience.
I arrived yesterday at Montrose, and was greated right away by the salesman,Mike Criss. He was courteous, answered my questions, and got me the car I wanted. I would gladly send my family and friends to him. I look forward to doing business with them again
Micheal Criss did a great a great job of pointing in right direction. Listened to my concerns and did every thing he could to assist. Great job!!
Anthony Jones from Montrose Kia is amazing. Had a car towed into the shop, after finding out it needed a new motor, he helped us get into a new car right in our price range! No pressure and very down to earth! If I could give more stars I would!
Great service. Took too long but I suppose that's the way it has to. Excellent sales guys.
Salesman was great. Finance lady is kind of pushy. She pushed me into the kind of loan I didn't want. There should never have been a prepayment penalty on it. She is the reason I will never come back there.
No major problems with dealer, staff was very friendly and helpful. Salesmen Brandon and Forrest were great. Would definitely recommend
Bill and Mike got me the car I wanted and were extremely helpful and clear about everything.
Love the new car. Great purchase experience. Sales man wanted nothing more than to help us. 6 stars.
Bill Reichert wold me my optima and I love it. Got me exactly what I wanted and got it right in my budget. 100% recommend!
Brandon was AMAZING at dealing with my picky requests and at finding me my perfect dream car . I came in for a older 2015 Forte for around the same price payment wise and left with a 2019 Forte which is loaded on the inside , I am so pleased . Thank you so much Brandon and everyone at Kia !!
Mike criss was very helpful! Not pushy like normal salesman! Very nice and easy process overall!
We love Montrose Kia of Sheffield. Very helpful staff, and Bill really takes care of us. They treat you like family there. Buying a car can be tiresome and dealing with pushing salesmen can be even more tiresome, but not at Montrose Kia of Sheffield. They never ever make you feel like you have to do something, and that’s what keeps us going back.
Thank you Jen! I had a great experience and more for my trade than I ever thought I’d get!
Brandon sold me a Nissan Altima. This was a very positive experience contrasted with the nightmare one I had previously with another dealership. He was patient, knowledgeable and caring. My car is wonderful and the entire experience comfortable and pleasant. I highly recommend Brandon and Montrose Kia in Sheffield to anyone looking for a new or used car!
Purchased a car for my daughter from Montrose and couldn’t have been more pleased with my experience. Lance Blanton was a great salesman to work with. He was very knowledgeable and professional and would recommend him to anyone in the market for a new vehicle!
Anthony was amazing and got me what I wanted!
This is the second car I have purchased here. My salesman Raeqwan Hill - Ross was extremely helpful and very friendly. The entire staff did an excellent job of explaining everything and getting my financing done and insurance transferred to the new v. I highly recommend this dealership. Thank you again Montrose. I'll definitely come by again.
Forest Daniels was very helpful and great. Took the time to find me an awesome car with a payment I can afford. I would highly recommend him to anyone looking to purchase!
Shaq was extremely friendly and professional. He really worked with me to get the car I wanted at the price I could afford. He truly made the experience enjoyable. I would highly recommend Montrose Kia and Shaq to anyone wanting to purchase an automobile. I will definitely buy my next car from him again.
Mike Criss was very patient, kind and helpful with the whole process buying our new car! We really appreciate his excellent service! Thank you Mike
I had budgetary confinements to stay within due to Limited Disability Income. Anthony Jones and the guys were able to accomplish it! I was originally considering a Certified Pre Owned because of the affordability factor. Yet, they got me into a NEW 2019 Soul via a Lease. I never thought I'd qualify for a Lease let alone a BRAND NEW Car. WOW! Diligent, Concerned for the Customer and bending over backwards to make sure I got better than expected all the way around. Not only is the lease better for my credit but, I can turn it in in a few years for the NEW G3 2020 model Soul that I really want. Montrose goes the extra miles to make sure customers are Satisfied. They got my dad into the Alien II Green Soul he wanted so, I went to them since they could help him. Awesome and Relaxed Customer Service. They earned a Customer For Life! Going to bring in people I know to also get a awesome deal!
Mike Criss was a pleasure to work with. He greeted me promptly and showed me exactly what I was looking for. Mike worked hard to meet the purchase terms I was comfortable with.
Thanks Anthony Jones for a terrific experience there at Montrose kia. Everything went very smooth and that made me happy and content. I will recommend you to all my friends and family going forward!!
Good customer service. Dealt with Brandon B and Lance both were awesome! Thanks guys. Brittany in finance was great too.
Michael Criss did an amazing job on getting me the car I wanted. Spent the time to make sure ever question I had was answered.
Sales and finance staff were top notch! Very happy with my purchase and visit.
Mike Criss made the process simple and painless. Listened to my needs and found me the best fit for my budget. Would definitely recommend!
Forest Daniels was awesome to work with. Very patient and understanding. Would definitely recommend working Montrose Kia in Sheffield!
Mike Criss is one of the Good Guys. Keep up the good work.
Great experience & great business overall. Brandon Bowen was very professional and extremely helpful with my vehicle purchase. He made sure I got informed and educated with every step of the process. I will definitely recommend Montrose Kia to everyone that is in the market to purchase a vehicle.
Raeqwan Hill-Ross, was my salesman. Very friendly, made me feel comfortable, let me test drive where I wanted, both highway, and local roadway. Courteous, and professional. Shawuille As it assisted, as Mr. Hill-Ross is new to the job. They both got me the price range, and mileage I wanted. Very happy today! They made it possible to bring the car from Sheffield oh. To vermilion oh, so my 87 yr old mother could see, not have to make her come all the way to Sheffield. Was most appreciative for this.
So happy in my new Sportage! This was the third dealership I was at today, sure wish I had started here. I laid out my wants and needs and they got me to where I needed to be in payment, safety features and terms that where important to me. Brandon and Euing are the best. It was an easy experience and the guys were super friendly and didn’t pressure me. Greatly appreciate the service and time today!
Stopped to look at used cars. 2 out of the 3 cars that were test driven had an over powering stench of mildew. All 3 cars were on empty. Be careful, these guys may be damaging fuel pumps before you even purchase the car. Friendly staff, however, it was the worst dealership experience Ive ever had in my life. I suggest buying a used car from a bigger city. Better deals and better cars.
Ryan and Anthony did a great job getting me my new ride. The lady in the office was very courteous and professional. I will recommend Montrose to family and friends.
Tristan Seaman is by far an amazing salesman to work with at Montrose!! He was very professional yet down to earth. He treated me like a normal person and did not try to push me into a car. He was very respectful and seemed very knowledgeable about the car and others like it. He provided me with the best deal they would offer and is very passionate about what he is doing. I will be referring all of my family and friends that need vehicles to him, as he is the best salesman I have worked with.
The dealership where we bought our Kia Soul, which we dearly love. The service staff are friendly, the service performed well and promptly, and on-line appointment booking a handy function. The only drawback, to me at least, is the blaring of raucous, non-descript "music" everywhere on the property. It's just loud noise that adds nothing to the waiting-room experience. It's a good dealership, but bring earplugs!
Bill at Montrose Kia is the guy to go to if you’re looking for the perfect car for the perfect price. He helped my husband and I find our dream car for our family. Bill was extremely honest and transparent which was such a relief. Thank you Bill for your help today!
Thanks Forest for making my dream of getting the Kia Soul a reality. Very good team to work with.
Excellent service! Mike was very easy to work with. Thank you, I love my new car!
I came here last minute, not knowing anything about buying/leasing cars and Mike criss helped me through every step. Explained everything to me in detail and made me feel comfortable with my decision. Very professional and will definitely be returning!
Bill, Jennifer and the gang were so helpful and attentive at Montrose Kia in Sheffield. Knowledgeable, friendly, and just genuine, good, hard-working people. I couldn't be more pleased with my new car and the experience dealing with Montrose Kia. If you need a new car, don't stress, just go there.
Thanks Mike Criss for the exceptional service you provide.
At Montrose Kia John Siters, always takes excellent good care of me, he explains everything to me about the service and he advises me on what I need to be done with my car, he also lets me know that there is a coffee machine, vending machines there while I am waiting and if I need to go anywhere someone can take me while I'm waiting for my car to be serviced! I always look forward to having him service me. You're the Best John. Montrose kia is the best car dealership I've ever been to. Thank you!
Working with Mr. Hill-Ross was refreshing. He was patient, polite and informative. His non traditional salesman approach was stellar. I would recommend him to anyone in the market for a vehicle.
We recently leased a Kia Sorento from Bill Reichert of Kia Montrose. Bill made the experience feel like we were buying from a friend. He asked questions to make sure he was presenting all of our options, which was helpful because we hadn't thought of leasing, but felt it was the right way to go in the end. He also took a lot of time to explain all the equipment on the vehicle.
My wife and I have purchased/leased vehicles from here and had nothing but amazing service and amazing quality vehicles!!! Bill Reichart helped us this time, and he was phenomenal. He was very knowledgeable and helpful. No pressure. If you're interested in a Kia, I cannot recommend Montrose Kia or Bill enough!!!!
Michael Chriss and Lance took such good care of us! My mother-in-let needed a new car and they helped out and got her in a beautiful car with a great deal. There were tears of relief!
Max and Dave the GM did a great job with me and my husband! We got what we wanted for the price we wanted and where pleasently surprised by the politeness of these gentlemen! I would send anyone I know to Max Cruz at Montrose Kia
We went through Brandon Bowen and he was wonderful. He assisted us to the car we wanted and we were in and out. He made sure we were satisfied before leaving. I HIGHLY recommend him.
Anthony Jones is the best salesman ever...He is very knowledgeable and very nice...It has been a great pleasure to come back here and work with him on leasing my new car...Thank you for having an awesome employee
very satisfied. Brad and the crew had the service done in less then one hour and I was on my way!
Mike Criss went above and beyond to help me lease my new Kia Forte love it!!
Raekwon customer service was top notch. The service and professionalism was on point. Great vehicle, great people and great a dealership.
We had a great experience with Shaquille Azir in finding our next vehicle. We clearly expressed our price range and he was able to meet it. Overall very pleased!
Bill Reichert was very helpful great with helping navigate around my budget. His personality was great and i could tell he genuinely cared about getting me everything i could possibly get within the realm of effort. Great guy A-1, I would recommend him to anybody THANKS BILL
Mike Criss is a gem! Very helpful and he helped us find our new Kia Soul! Give him a raise.
Shaquille was outstanding! Got me in the Sportage which i had been considering for a few years. Hooked me up with payments in my budget. This guy needs to stick around a good long while. Good asset for Montrose of Sheffield
Went in for an oil change and tire rotation today. Brad had me out in 35 minutes! He hooked me up with a quick car wash, and he even walked me to my car!! I bought an awesome service package when I bought my Optima a year ago. It saved me A LOT of money today. This was the best service experience in my life!! If you're looking for a new car, go to Montrose KIA, in Sheffield Village, and ask for Anthony Jones...he will take care of you!! Don't forget to ask about this service package...you won't regret it! Then ask for Brad when you need service... genuinely nice gentleman!! Thank you, Brad, for letting my weekend begin early!! Kudos, Montrose!
Just got a new Telluride. Awesome service and extremely friendly. I would recommend anyone interested in purchasing a Kia to come here!
My experience was great with Kia thanks to Brandon Bowen! He made sure all my needs were met with purchasing a car. I highly suggest anyone to come here if they are looking for a good experience with car shopping.
I bought my car yesterday and couldn't be happier so far. All the Montrose employees I dealt with went above and beyond to meet me needs. They not only wanted to sell cars you could see they truly wanted to help the customer as well. Lance who is a sales manager was amazing and Reqwan was my salesman. He's such a forthcoming and genuine person. I would definitely ask for them but I'm sure they all are great. When it was time for the paperwork the woman I had was very good at her job and really a great person. Doesn't hurt to go check this place out everyone!! You won't be disappointed.
Bill Reichert is good people! Such a great car salesman! So personable and knowledgeable.
I had a great experience at Montrose Kia! Bill Reichert was a delight to work with, incredibly helpful, and provided lots of information during the process. Everyone working at Montrose Kia was friendly and very accommodating.
Great service! Great experience!
Top notch service with each aspect of buying my new car. I appreciated the time they took with me while explaining everything from financing details to exploring my new vehicle. All of my questions were answered. Everyone was polite and helpful. Will definitely refer this dealership to others who are looking to get a new car!!!
Always a great experience!!! I purchased my vehicle there 2 years ago and continue go back for services. They are very professional and friendly!
The car buying experience at Montrose Kia was excellent. The staff at Montrose Kia from the moment you walk in was extremely welcoming and works with you to make the best decision in purchasing a car. It was such a pleasure to work with our salesman Raeqwan, and the sales manager Lance. I really appreciate all of the help, patience, and assistance to get us into the right car for our family.
Had great and easy experience purchasing our new KIA. Jennifer Schnoering was a pleasure to work with and she made the experience fun and easy. Will look forward to working with her in the future.
Love my 2019 KIA. This is my second Kia soul . Anthony Jones is a great sales person and takes care of any of my vehicle needs . Love the service department .
Great salespeople. Worked with my daughter to get her in a brand new car, at a price she could afford.
Week before 4th of July & I have a slow leak in front tire ... mystery leak because I took car to Monro & Costco (where I bought tires). Both say tire is fine, fill it w/air & send me away. Kia N. Olmsted is booked solid & won’t take an emergency like mine. I thank my lucky stars for John @ Montrose Kia. He MADE time to look at my problem, discovered a very subtle bend in the rim (thank you Cleveland potholes) & now a new hub is on order for next week. It doesn’t solve my problem today and it certainly isn’t cheap, but at N. Olmsted they wouldn’t know to order it for another week. At least now I have an answer that makes sense. Well done Montrose Kia!
Very smooth hassle free negotiation. I really enjoy doing business at Montrose Kia in Sheffield, Ohio. Very courteous and professional staff. Jayson is very professional young salesman, he took the time to explain the process very thoroughly and took good care of us while our time there conducting business. Thank you guys great Job, Chris Rodriguez
Our salesman Lance was great. Got us a great deal for a brand new car! Fast service great people, very friendly.
I have had an extremely wonderful experience buying my first car from Montrose Kia. Shaq and Brandon are very knowledgable, helpful and courteous. I will definitely be back!
I had a great experience and time, felt comfortable
Anthony was one of the best salesperson that I have interacted with. He was super personable and extremely professional. I literally just came in to get some numbers and left out with my dream car. Thank you Anthony and the Montrose Sales team for making this girl's car dreams come true!!
This was the letter I sent to the dealership: “I wanted to let you know we did not have a pleasant experience with the purchase of our car last night and my husband was minutes away from just walking out the door. When we sat down to discuss pricing we were treated horribly. My husband was trying to negotiate and the manager was beyond rude. When my husband asked him to check with his supervisor about the second negotiation the manager told us that he was set at that price and didn’t bother to get up. My husband then asked him to please check with his supervisor to which the manger replied “is it going to make you feel better seeing me walk over there just to come back with the same answer for you?!” When my husband said he just simply wanted him to check to make sure he huffed away then came back with the supervisor himself. The supervisor advised the price was going to stay the same and that they are taking a huge loss with us because our trade in car was no where near the price they wanted to get as a trade in for the vehicle we were wanting to purchase. Following all of that we still accepted the price and signed the papers. We were told the car was being detailed immediately. Let me tell you this car smelled nothing like a newly cleaned car when we drove off that lot and didn’t look like a nicely detailed car either. I don’t know if pets were in here previously but it stinks. Huge disappointment. Huge. I’ve have never been less excited to drive off a lot with a new car. They told us they were going to fill the tank with gas for us. What they failed to mention that it was only going to be half a tank. Today my husband called our insurance company and was told your agency never called them to switch insurances on our cars like they promised they would last night. I drove to work without car insurance. Thank God I didn’t get into an accident and thank God my husband followed up with our insurance agency or lord knows when I would have found out that I was driving without insurance. Despised the service we received. Despised the “detail work” that was supposed to be completed. Despise that while I should be celebrating my new car I am instead worried about when I can get it somewhere for proper detailing so it feels like I actually own a new car. We will never come back to your dealership for a new car” I have yet to hear back from anyone.
I already knew what I wanted, but Brandon Bowen made the transaction pain free for me. I can recommend this place.
Anthony Jones has proven to be the most professional and knowledgable salesman I have ever met. He handled all of my concerns with a smile and an occassional laugh which made the process of car buying a lot less stressful. He followed up with me to make sure I was completely satisfied. What a great person and company!!!!
my credit wasn't the greatest and i thought i had no hope. forest daniels was able to get me into a very nice 2017 ford escape with 20,000. i love it and its awd
My sales professional was Michael Criss today and he worked so hard to get get me a great deal and a great car. I was in a stuck situation with no car and now I have a great car. Thank you Mike
I've been to Montrose Kia before. They always do me good. The people are good and they try and get you the best deal. I will come here again.
Had a great experience buying my Soul @ Montrose. Mike & Brittany were efficient & knowledgeable. I actually bought my car on my lunch break! Thanks to the team @ Montrose KIA.
Bill Reichert is a great car salesman. Really knows his stuff.
Super fantastic experience with Brandon! Highly recommend going through him!
Shaquille was great to work with. Everyone was very friendly, worked with us, and explained everything really well. Definitely recommend shopping here!
Forest Daniels was awesome to work with. He was patient and helpful throughout the entire process. Brittany in finance was also awesome and made us feel comfortable throughout. Will definitely shop Montrose Kia in Sheffield again and recommend Forest to my friends!
Anthony Jones was awesome! Him and his team were really willing to work within my budget and we're so helpful in getting me into a great car!
After having some issues with my Ford Escape, I decided to look into Kia vehicles because my husband has had a great experience with his. I went in to Montrose Kia and Bill Reichert helped. He was extremely helpful, personable, and easy to work with. He helped me find a reliable vehicle that I couldn't be more happy with! The 2019 Kia Forte S has been so fun to drive . I love all the technology, entertainment, and safety features. I also love the peace of mind that comes with the warranty and the lease. Bill and his team worked with me to find a financial plan that worked for me. This was such a smooth experience, I will absolutely take my business back to him!
Absolute worst dealership ever. I bought my car there but I will NEVER be back. Just call there and TRY to get someone on the phone and you will see what I mean. Now try requesting a manager. It's not going to happen. I called there a dozen times over the course of a week and not once could I get a manager on the phone. Now note their chain letter response to my one star review. Exactly the same thing every other poor review received. If anyone at the dealership actually cared about customer service they would respond to the actual words I wrote. Once again to anyone reading this, do yourself a favor before doing business with them and try calling there and asking for a manager. You MIGHT get a salesperson to pick up but you will NOT be able to get a manager on the phone.
Brandon was such a great salesman. When you think of buying a car you think of such a stressful and difficult time but he made everything smooth and easy. I love my car and the dealership!
So happy with my experience here! My dad went here this morning to test drive a 2012 Mazda 6 for me while I was at work, put a deposit on it so I could go check it out after. Brandon worked with us and made everything super easy and got us a great deal on my new car! He was a pleasure to work with!
Great experience, I will recommend to all my friends. Staff was fantastic, service quick and price was right!!!
Excellent customer service. Brad was very personable and ready to assist me at every turn. I was very pleased with the overall service. Thank you! -Al Langford
Anthony Jones was incredibly helpful when we purchased our new KIA today! We've been coming here for years to get service done on our cars and he is always very personable even when we are just getting routine maintenance and pass by him. We are so glad he was able to help us and highly reccomend both this store and Anthony as a salesman. Thank you!
Anthony Jones done a great job. Someone almost screwed up the deal. But it all worked out in the end
We walked in expecting to be turned away as usual but they made it happen and I was impressed with their extraordinary customer service and friendliness!!