Reviews of Lithia Ford Lincoln of Grand Forks (Car Concessionaire)

Paula Malkmus

Had a great experience with Lithia.Nick Bergen was so nice and patient and lithia found us the vehicle we wanted.All the people involved in our experience did a great job- sorry I don’t know all your names. Lithia even drove our car to us the night it came in- wonderful service!! Thanks Lithia and Nick!

Blank Blank

Encountered and issue locating replacement parts for my vehicle. After calling the parts department at Lithia I literally question the competence of the individual I spoke with. Not only was he totally clueless as to how to locate the part I was inquiring about (yes you moron you can locate a part without the VIN number) but he also sounded like he was high or hated his job either way get the led out of your ass, I don't have all day to sit on the phone. Mind you I am going on a rant because this inst the only time I have dealt with some completely clueless individuals that have no business working on or around vehicles. I high doubt any of them have ligit ASE certifications. Previously I attempted to purchase transfer case. I didn't realize it at the time but the stuff they sold me was specifically labeled DO NOT USED IN TRANSFER CASES upon returning it they at first were not going to honor the return and then proceeded to argue with me that this is all they have ever used in TC's. For all of you who grenaded your TC I would question what they changed your fluid with. I am a very mechanically included individual and my spidey sense is telling be there is no f#$ing way I would do business here. Bottom line is if you want quality of service from someone that may know what the F$#k they are doing this is not the place to go. I will go to Fargo before I ever send a Ford here.

KARL WITTSTRUCK

We got a good deal on the last truck, looking for another one.

Teresa Collins

Trevor was my Salesman and made sure I left happy. Thanks so much!

Yoshi2032 .

Nick was a fanstic sales rep. Really helped my wife and I find our first truck! Great service, helpful people.

Curt Foerster

Great salesman in Jay Potunly ! Would strongly suggest if you looking to purchase a vehicle to ask for him.

Liz Wood

I always have my Truck worked on at Lithia and I am so satisfied with the care I receive with them. The prices are fair. They keep customers informed about the progress of work. I Love Lithia and would not trust my baby to anyone else! Thanks! Liz Wood

Doug Frane

Friendly service staff, willing to go the extra mile by delivering my vehicle to me when the service was finished...Thank you Trevor!

Enku Lemma

Good place to get car service!

Dave Thiel

Terrible salesmanship. Would never return,and would deter anyone from making this mistake.

Linda Hart

It was a relaxing and exciting experience. There was no pressure' I love my car.

Chris Felege

Thank you guys for the good service!

Kelly Doda

Nick Began did a fantastic job!! Great experience!

Noah Anderson

Quick and easy. Needed a part while I was waiting on an oil change and they had it on hand at a reasonable price. Even showed me how to install it myself. They even took the time to wash the truck after the oil change. Very Happy!

Amanda Huggins

We came up from Fargo to meet with Carson Robinson, and have been for years. We used to think Luther was better just because it is a bigger store, but we've come to realize this isn't true at all. We just feel like a number at Luther. We are people to Carson, and the staff in Grand Forks and that really matters to us!! Carson's pricing at Lithia Ford is always cheaper than Luther's pricing so we've stuck with him and trust him. We've been seeing Carson for 6 years for all our vehicle needs. Its great really knowing your sales person, I hope he never leaves!! He has excellent product knowledge, he is always friendly and down to earth. I have always liked his no pressure approach and easy going selling style because lets face it, who likes high pressure sales? I hate to admit it but Carson makes it fun to spend money on cars!! Highly recommend him!

Mark Thorson

Great service when buying a vehicle, when it comes to service and parts, forget about it.

Rob Hoggard

My experience was wonderful. The staff was very good and they got the service to my 2016 ford fusion was very prompt.

Marie & Ed Efira

Never been in such a cool place for an oil change, real 21st century, the attendant comes to you with his iPad and 20 minutes later you're out the door, oil changed, filter changed, carpets vacuumed, tires pressured checked and oil if counter reset. All of that for 3 times less than I would have paid in California, not mentioning the 2 hours wait out there. Would make you consider moving to Grand Forks :-)

Bo KA

We are from Texas and we live in Winnipeg in summer. We had some issues with our Lincoln KMC. Looking for solutions in Winnipeg and grand Forks. Spoke to couple of people at Lincoln Grand Forks, left one message, and we never been called back. We had feeling like no one really wanted to help us at all. In mean time Lincoln in Winnipeg took care of the problem. So , thank you all.

crystal erickson

I went here to ask questions about my car. Kalin was very helpful, he answered all my questions, he was very polite and understanding.

Pastor Jeff Lathrop

The service team always goes above and beyond to ensure that my vehicles are taken care of and that I have peace of mind.

keith rowan

Bought many and leased over the years for my business! Carson Robinson and finance guys are the best!!

Paul Johnston

They made the unlikely possible—and world-class. They installed a trailer hitch on my 2016 Ford Edge Sport. Expert work, timely, and within budget.

Mike Anderson

We recently purchased an explorer from Lithia, they treated us with care... our sales person was extremely good to us.. and they really made us feel like they cared about us as people not just customers. The process was very smooth and we're very happy! We had heard nothing but negativity until we actually went to the dealership, i'd highly recomend them!

Jeremy Hoglund

Pretty much your basic Ford dealership. Nothing really stands out good or bad, but prices seem a bit high at least on the new trucks. Parts department is pretty good and quick lube is at least decent.

Jeffery Moyer

Purchased used Truck, drove home, less than 15 miles, parked in garage. 5 days later get in to drive to town and it won't go into gear. Called sales rep. and was told " Oh they will probably take care of it, they are good about that" Had vehicle towed in (my cost) to service. Next day service called, explained issue, which they weren't really sure what it was or what caused it, said it was fixed and the cost was $178.00 Called sales rep, left message. Called back several hours later on main line (no caller ID) and spoke with him. He said " no they are not going to cover it" I know used is used and AS-IS is AS-IS but honestly...15 miles !!! Had I known Lithia was this way I would have purchased a truck and the new Rav 4 I bought from Lithia Toyota 5 month ago somewhere else. They lost my future business and referrals that's for sure.

Laddyaddy 19

Just bought an F-150 for my wife from Dar. Was a great experience. I know where I will be buying vehicles in the future. A+ staff all around.

Nicole Moore

Easiest car buying experience ever! Everyone was a pleasure to work with and I didn't feel pressured into purchasing. Thanks guys!

Ben Shannon

It was exceptional. I had a short time frame to get out truck serviced and I was really treated like a VIP. I came in with a dirty truck overdue for a service and I left in 20 minutes with a fully serviced, clean vehicle. Thank you very much Lithia Ford!

steve shank

Great experience. . Wonderful to work with.. Very customer friendly.. would highly recommend. Beau was our salesman!! Very nice

Lorne Bruce

They always get my parts.decent prices. ..most times. Sometimes friendly sometimes not. ..but parts guys are a little like ex wives anyway.

Jason Hibbs

Great service department!

Jeff Davis

I pulled up no waiting. Informed the service tech Tony what I wanted and went into waiting room. Had cup of coffee (pop also available). And presto service was done with a complimentary car also. Completely Satisfied. Answered all my questions and thanked me coming in.

Derek Wisner

Good people work with you to get a car! Thanks Ashley!

Josh Binstock

This is the one place I don't mind waiting for my truck to get it's oil changed. The staff here are super friendly. They are always smiling, and don't mind holding a conversation with you or your kids.

Nikko Johnson

Grant Dahl was very helpful. Listened to what I was wanting and didn’t try to push me into something I didn’t want.

Ashley Mathson

I had my car in for an oil change while in town from Fargo and Trevor was super to work with. Answered all my questions and helped take care of all the minor things I needed done. I expected to have a long wait since it was a Saturday afternoon and feel rushed by staff, but everyone was great. Even better, their prices were very affordable! I may just drive back for oil change.

Heather Hebert

Cruel joke. Sent out a scratchoff that implied winning $5000 cash, said no purchase necessary. We go check it out and theyre like, no theres a confirmation number, those prizes arent real, but you can have a lame mp3 player, thanks for stopping by. Was pretty upsetting, i thought we finally caught a break.

Wesley Shover

My wife and I identified the truck we wanted and inquired online. I was instantly contacted by Austin. Austin coordinated the vehicle to be ready and communicated with me until I arrived. Upon arrival, I was greeted in the parking lot by Austin and we started the process immediately. I had my son with me so it was important to go through the process quickly, but effectively. I've purchased too many cars to admit the number and felt this was one of the smoothest deals yet. Austin communicated and stayed attentive the entire deal and made sure we were pleased. The finance managers were also great when finalizing everything. I will definitely go back for another purchase. Thanks!

Jeremy Olson

Kallin was great to work with!

Judy Brahm

I've always had great service from their friendly staff.

rodmillie Gilderhus

on time not too expensive, goood mechanical work car wash missed a feew spots

Greg Taylor

Great service manager!

Seth Estenson

Great staff!

Kenny Dumarce

The experience I had at was great thanks and I would bring my car Back again thank you

Daniel Oian

Great warranty service. Great communication. Thanks!

Arianna Glynn

Went to Lithia 'just to look' and went home with a great vehicle! Great car shopping experience and awesome customer service. Everything went so smoothly from beginning to end our salesman Grant was great to work with!

Benno Evens

Outstanding! Perfect balance of providing me with the information I requested without being pressured.

Rod Peltoma

Great experience. Prompt friendly service and waited in a comfortable environment.

Mike Nordsven

$48 for an oil change was expensive for non synthetic. Lithia did NOT accept other Ford coupons for $39.99 that also included tire rotation. I dropped an estimate on getting my heater fixed and they said $1,300 I got it fixed at the Ford dealership in Minneapolis and it was $140

Jodi Telken

Thank you to Nick for assisting me with a new car lease - wonderful experience! Super nice people - paperwork was a breeze - and I love the new car!

Kellen Greenlee

Carson was communicative, upfront and an all around pleasure to work with. I’d recommend seeing him directly for anyone interested in purchasing a vehicle.

John Waters

Great place to buy or lease. Dar is great guy to work with. Service center and quick lube have always been good to me.

Allison Gorder

Quick and friendly service for a drop in battery replacement

Nate Bertram

Great dealership to work with. Many choices and the help is 2nd to none. Nick will find you the car you need and no pressure, that you have come to expect from others.

Timothy Marynik

Very helpful and great staff.

Brian Weisz

They were really helpful and things were done in a timely manner. The staff were very helpful.

Joanne Graves

Every thing went very well. The salesperson was very good with us.

EILEEN ZYGARLICKE

Great service to track down a serious factory wiring error on transmission controls. Provided replacement vehicle during the service work . . . much appreciated.

Kyle DeWitt

Overall, my experience was good. The oil change was a necessity for before a long trip and I was happy with and the gentleman who took my information and checked in on me. He was easy to work with. They were willing to look into other small things that I had questions about and explain what they think it might be and how much it would cost. Items that could have been performed better were as follows; the guest waiting room TV was not working properly and there weren't any stocked snacks. As I stated above, overall, my experience was a positive one, I do wish the whole process would have been faster, but the job got done and they did appear short staffed.

Kathy Nelson

My Jeep overheated on the highway and AAA towed me to Lithia Ford because they sell Jeeps. I was told that unless it was under warranty, they wouldn’t help me. Really? So I was towed to Rydell who could not have treated us better. They kept my Jeep overnight to assess the damage, gave me a rental so I could go home... 2 hours away, one way. Needless to say, I decided to buy a car from Rydell.

Sully Sullivan

Great customer service had an entire engine blow and fixed it fast. They forgot to hook up the lights and auto start and dropped it back off and they fixed our air conditioning noise too and constant apologizes. Nick has great customer and is honest.

Nicole Nelson

Extremely fast service, I asked if I needed tires rotated this time and got an honest answer that I didn't

Katie Moller

Great service team! After taking my car in, they were very communicative over the entire process. After some technical hang ups with my parts, they gave me a loaner car so that I was not inhibited while my car was in the shop, which was awesome. Great people, and great service, got my car back and running. Would highly recommend.

Vlog Master

$51.04 for an oil change. did they do it quickly? Yes, was it more expensive then the competition, yes Am I happy? Eh, I guess

Kirtipal Barse

Asked for a simple oil change. They also performed tire rotation on barely new tires without asking me. Ended up paying double of what I planned for.

Jerome Schneider

stopped in regarding engine warning light. service advisor hooked up to diagnostic equip and reset system. in and out in 5 min. doesn't get any better than that

Danielle Golden

From the moment I arrived until I paid for my service everyone was very friendly and concerned if I was being cared for.

Devin Lott

Amazing place to buy a car have bought 3 mustangs and every time the process was smooth as silk from test drive to finance I felt like I was valued as a customer Frank Decouteu was my salesman and I must say he knows his stuff and gets you the best deal around grand forks

Lowell Azure

Great place to deliver a vehicle and pick up another vehicle, great location

bunnyflower 127 AJ

We went in to get an airbag recall replacement. Let me tell you they are all nice and friendly which is cool. When they were done the first time they had put a dent on the left side of the airbag trim, also It wasn't down all the way. So brought it back a second time and all they did is push down on it more. It's easy to se the clips aren't holding or are broken and now that the trim is dented, I'm going to have to buy another trim. I know it seems trivial a dented trim big woop well it is to me.That's about $200 so I would just go somewhere else if I were you.

David Normandin

I was very impressed with the service that I received. The friendliness from the time the express door opened through the time I left. From the employee guiding my pickup in all the way through the oil change process, it was a very pleasant experience. This was my first time visiting your establishment and I will definitely be back in the future. A job very will done.

Brad T

Buying experience was great, but the service department is garbage. I've purchased vehicles all over the country and I've never experienced a service department worse than Lithia Ford. They're not friendly and the service manager is standoffish. I'll be taking my car to Fargo for service. It's only an hour drive. Good riddance! Just to add! I've purchased vehicles from Lithia Dodge and Lithia Toyota, which have had some of the best service departments I've seen. Not sure what's up with that group at Lithia Ford.

Jeremy Pachl

It was a little slow getting in but for the most part the service was good

Vaye Casperson

Very clean. Employees are very nice. Great service.

Brandon Kilian

This is regarding service. I can overlook a bolt being left rolling around in my door (from a repair of frozen door latch recall). However, I can't overlook the following from the very same visit: I had a strut replaced under warranty. As I was looking into the wheel well, I noticed all 3 nuts that hold the strut into the strut tower were loose... so loose that you could remove them by hand (see photos for the dealer). There were less than 300 miles put on since the strut was installed.

Kalie Adamson

Great dealership to work with!

Bmt Bmt

I have a worst experience last time when I went to get my free prizes,people working over there needs to be learned how to talk with customers,I don't think I'm gonna go back anymore in LITHIA to buy car.

Kyle Arnold

Worst service I have experienced in years. I strongly advise to bring your business elsewhere. Horrible customer service and they didn't fix my car on time. They didn't refill my tires and didn't give me a carwash. I WILL NEVER give them money again.

Shane Bushta

Superior service excellent management

Chris Arnold

Great service department. Extremely helpful!

Kmabry1998 Ma

Great service for my required oil changes, always friendly and helpful staff and manager!

Aaron Hauser

No one likes to spend money on fixing a vehicle, but Trevor made it a very easy process in getting what I really needed fixed. I would have no problem bring my vehicle back again next time I need to have it serviced. Everyone seemed friendly and didn't make me feel out of place like at some other places around town.

September Rick

Both the sales and the managers are rude. They are "wearing colorful glasses" to see the customers. Never do business with them!

Kenneth Coleman

Just brought a truck. The salesman automatically knew all the information about the vehicle.

Cory Borszich

I received a fair deal on my 2013 F-150 and was expertly guided through a process that I have not had to deal with in over 10 years.

Rafe Wolffe

Friendly, respectable service. Got a great deal on a 2012 Nissan Maxima. Very attentive salesmen and service workers. Would recommend to others!

Glen Kowalchuk

excellent, fast friendly and professional. No other dealer will touch my truck

B Twizzled

Like most honestly I thought I would not qualify for any vehicles there BUT NOW I drive 2015. Dar was awesome in assisting me in the purchase of this car while my anxiety was through the roof and explained everything throughout the whole process. I love this car and Dar freakin' rocks.

Mark E

Prompt service, friendly staff, detailed explanation of the issues and the cost. Obviously it's much more expensive than a local garage, but then you know it's done with genuine parts.

Zerlene Woodward

We Like Lithia Ford! Great Salesman's!!! Easy to work with.We usually stop by for a cold Soda drink!!!!

Wayne Oberg

The business runs a scam to try to get customers through the door. They say you win 5,000 dollars, and that matching numbers are a winner. But once you walk through the front door, you have to go through another contest to see you won. Why would any one want to do business with a company like that?

Robert Evenson

Made buying a new car so easy. Beau was awesome

Jordyn Ose

Carson was my sales person and very knowledgable. We got free warrinty at no extra cost. He was very nice and polite. Took the time to show us several options and worked hard to get at my price range.

Jon Sand

The staff at Lithia Ford was very straight forward with their dealership model. They didn't try to hide anything and answered any questions we had. Our salesperson also didn't argue with us when we brought up some new incentives or when we repeatedly asked for clarification and didn't hesitate to apologise and inform us when he had incorrect information about equipment that came on certain trims. I wasn't the one purchasing the car, yet the staff treated me and my questions with extreme professionalism. We ended up test driving three different trims of the same model and everytime they were asking the purchaser what they felt and what the difference was between all the trims and features. The purchaser also asked to run numbers on a few trims so they could make the correct decision and everytime they did. Never did they argue or try to avoid it. One of the best, if not the best, experiences I've ever had at a dealership.

larry smith

Service was great oil change was done very quick and I was on my way in no time

KEN BLAZEK

Great team to work with. Never any pressure to buy.

John Clotworthy

I hate these people in the service department. They LITERALLY never answer the phone. I;ve probably called them 60-70 times without them answering. I work for a company that needs to find out information about vehicles and where they are and there service history. They do not answer, their voicemail are full or non existent and it really has been a waste of my life calling these people. Go somewhere else..

Shawn Miller

Alleged “Money Carlo” match game SCAM!! I looked up because I thought there was no way I just won $5,000 and I couldn’t believe what I saw. THE SAME EXACT CARD!!! ALL OF THEM!! This card was reported as a scam from multiple car dealerships and I just can’t believe that they think that they’re going to get happy costumers with this tactic. This dealership is a joke.

Robb Acklin

It was great customer service. Greatly appreciate the sincere hospitality and genuine kindness. The staff was so much fun and helpful.

amy bernhagen

Don is fantastic! Simplified the whole process for me & really helped me feel confident in my purchase. He asked the right questions, listened & made me feel like I was the only one shopping today. Impressive! I will be referring friends & colleagues!

Annis Alexander

Quick quick lube service and cool lent check was fantastic. Service service manager staff was very courteous and quick we were in and out of there in no time

Chris Zygarlicke

Always great service by the Lithia Ford crew in Grand Forks.

Chad Gunderson

My truck was in great hands while it was being worked on. 10 out of 10 would bring my truck back again. Cheers!

Pamela Hawk

The Lithia Team were truly professional. Keep up the good work guys!

Tyrone Denault

They did a great job on my grille replacement thank you

Judie Benjamin

Was quick and good service

Dennis Mieke

The service department was great, but I was on my own, in the buying department.

William Souser

Had the oil changed and tires rotated. They were quick and efficient. Nice waiting area with coffee and soda. A definite thumbs up!

stan baker

They will make you a great deal. They stand behind their warranty and do a great job of keeping you updated on the repair process. Thanks again Kalin.

Dan Koller

Been taking my car here for services for a few years over all I've had great service. Prices may be slightly higher but they offer a warranty on their work.

Hajar SADSI EL IDRISSI

we had a great experience thanks to Rick and Austin's service

Tim Bieber

Great experience in the service department. Ended up buying the lifetime oil changes, great deal if you plan on keeping your vehicle for a long time.

Charlotte Springer

My sister and I were in Grand Forks for a funeral. Family noticed I had a lug nut missing. Came to Lithia Ford because none of the auto stores had any due to newness of my truck. When I got there and told them my dilemma and the fact I was on my way back to Oklahoma I was sent to Trevor and he replaced my lug nut and made sure all the others were tight. Very friendly and courteous. I would recommend them to anyone.

Shira Bradley

This place is a joke. Sales guy I spoke with was rude and condescending. I wont be returning.

jeff krogstad

Out standing dealership

donovan barnes

On Saturday Jul 22 I went to the dealership to drop off my vehicle at the service quick lube area. I dropped off my car at 0815am and the car was done at 0909 based on the receipt/maintenance log. I didn't receive a phone call or update on my vehicle. I ended up going to the dealership to get an update at 1230. I see my car is in the parking lot as if it's ready. I asked the service advisor Trevor Hulse is my car ready and how long my car has been ready? He said it was ready around 1000. I said I didn't receive an email or phone call or anything. He said he called me but must have misdialed. He did not call me to inform me my car was ready in a timely manner. When I initially approached him inquiring about my car he was sitting up with his feet on the desk. I generally receive good service but that particular day I must have been dealing with a high level of incompetence and douche baggery. I think he was unaware how important being prompt and honest comes into play when dealing with a customer. Normally I am impressed with the service but I think lithua ford put a bad taste in my mouth from now on due to his incompetence and lack of integrity.

Gustavo Miranda

Great and friendly staff with excellent communication and service. Recently looked at a car online on the website and decided to emal them, that same night i was contacted via email asking about a good time to call, so i asked to be called first thing in the morning, Austin called me gave me details of the vehicle and helped me out with everything, this phone call happened on a Thursday and Monday i was there picking up my new vehicle. Recommend this dealer to anyone interested in buying a new car!

Shayna Gibin-Scheel

Beau was so helpful each time we’ve worked with him. He made the process fun and easy! We love our new car.

Doug Symington

Great service, fast and friendly !!

Jobeth Thomas

Trevor did an awesome job helping me out with my car problems and resolving them. I will definitely continue going to Lithia with future oil changes & problems. Overall, Lithia is a great company and do everything to help out their customers.

KENT RIENDEAU

The service was great people were very friendly and answer all my questions when I decide to buy another vehicleI will come back

Linda Harmon

Great! Fast! Checked things even after done because I fogot to ask before.

Robert Elseth

I enjoy the service at Lithia Ford in Grand Forks. They have good coffee and snacks too.

Teresa Guillory

Always very friendly and helpful, no matter the issue with my car!

Jesus Gutierrez

The Personnel at Lithia were very friendly. They were also quick and efficient.

Jo Ann Moses

Fast service

Paul Lemieux

Greeted with respect and a genuine interest in helping by Mr Beck and Ms Dayl. The crew proceeded to preform the service requested, but not before directing us to the customer lounge. The services were efficiently completed to our satisfaction, a positive experience. Paul Lemieux

Casey Byram

Scammed and treated poorly. Never doing business here again

Jared M

I went to Litha to get a headlamp bulb replaced on my Town Car. When I previously had to replace a bulb I went to Rydell and they could not figure out how to get the lens out and it ended up costing me $200 after all the labor to try to figure it out. I figured while it was a little more at Rydell, because they couldn't figure it out it was still going to cost me a lot at Litha when I did it due to the kind of bulb and the process to get the lens out to get to where they could put in the bulb. I was wrong Litha charged me $28, and now I am quite upset at the cost of Rydell what they charged is highway robbery! The staff at Litha was extremely friendly and realigned my headlights free of charge after I noticed they were off after changing the bulb. I can safely say I will never use Rydell again for vehicle work but will use Litha due to the price and customer service I received.

Jay Knutson

Unbelievably fast service for my oil change and friendly workers and customer service staff. Very Happy with Lithia Ford.

Dean Dalen

Very helpful and prompt. Beau was able to find a truck with all the features I wanted. Also answered all my questions after the sale. Very pleased.

Neal Martin

They got my vehicle in for service and promptly repaired it. Everything was done professionally. I highly recommend them! Whatever you are paying Kalin Kresel, it isn't enough! He's the service writer every dealership should have!

Billy Tibert

Have had several positive experiences at Lithia Ford. - Quick Lube bays are fast, friendly and super helpful. - They are glad to pull Service codes out of my cars when the happen, seem genuinely concerned for the care of my high mileage cars - answer questions gladly, and when asked, will show me firsthand any problems found. I've had repairs done a few times on a few vehicles again on the service side and get similar results. Parts dept. is super. - Quick to answer questions, get parts, fast when things need to be ordered. - Wes treats me great! Sales seems good too - Haven't bought a car there yet, inventory can be shaky at times, but staff is very knowledgable and friendly. - Hours are extended now which is a bonus if you're busy M-F 8A-5P.

Leslie Barth

Curtius & helpful.

Chris Christianson

Had a lost oil pressure/stop engine now message. I was all prepared for at least a sensor replacement, if not engine damage. Lithia told me that they believed moisture in the oil had frozen and fooled the sensor. A quick oil change and my truck has been fine for a week. Thanks!

Silly Snow

One of the many dealers that run the MONEY CARLO scam. You didn't win any actual money, they use deceptive wording. Please find a different dealer to support, these guys are massive scumbags and deserve to be shut down. I wouldn't be surprised if half of these are fake reviews.

Laurie Robinson Sammons

What a GREAT experience! Carson Robinson did an outstanding job selling me my first Lincoln! I have been a die hard Nissan/Toyota buyer all my adult life. At 60 it is hard to teach an old dog new tricks! BUT the treatment Carson and all the other personnel gave me at Lithia was above and beyond! Professional....efficient....knowledgeable... and prompt! Top notch treatment from the first time I inquired to the moment I drove off the lot with a grin on my face! In addition, the payment program they offered was second to none! I will be back! Carson made a believer out of me with solid, proven knowledge and excellent customer care!! Very pleased! Thank you! I will drive my new Lincoln MKX with pride!

Jenn Healy

Nick B. was great to work with! Staff was very helpful and accommodating.

Shane Larson

The oil change was quick and the customer service was great!

Barney Hoff

Good people to work on vehicle

William Schmidt

They are always polite and knowledgeable.

Trisha Yarian

Nick G and his partner helped us out with 2 awesome cars for myself and parents, got me 0 down and my parents $500 down. Vary happy with my new car was in need of one vary badly and he got me one like he said . Thank you Nick

Roger Thompson

Fast and efficient

Breanna Westling

Worst experience I have ever had. They had the promotion to win prizes. Well of course they want to sell you a vehicle (understandable). I told the salesman I wasn't looking to buy right now. He had to get his manager to approve the prize to be given. The manager said that the questions asked were part of a survey. She was so pushy trying to get me in a new vehicle. Didn't listen to anything I told her. Asked for the keys to my car so they can inspect it to see how much I could get for trade in. I responded that I wasn't trading it in. She got a bad attitude with me. I told her I literally only came for the free prize. I then told her that I didn't want a credit check ran so that it would lower my credit score. She told me "no, this information is for pre-approval". She came back and got an even bigger attitude, which then sent HER manager to me. He was pushing me into buying a vehicle. I explained for the 40th time that i wasnt looking to purchase anything and that she told me she wasn't going to run my credit and that this was a survey(then he confirmed that she did run my credit) then blamed her for everything saying "I wasn't here, I didn't know that she said that". I understand you guys want to sell vehicles but to get an attitude with, piss off, and lie to your customers....I can assure you that I will NEVER purchase a vehicle from your dealership.

Don Kovar

Ron in service was very good to work with. Very knowledgeable and sincere .

Sam D

I went to look at vehicles for the first time by myself and Phil my salesman was great! The sales manager was also very nice and accommodating. The problem was with the financial dept., I had originally received a loan at 15.99% APR (my credit isn't the best). So when the adrenaline and excitement of buying my first car wore off I realized that I needed to figure something else out. I went through my own bank to get lower interest. When I returned to Lithia Ford to pay off the first loan, the accountant was very rude and seemed like he couldn't wait for me to leave. Afterwards I had some questions about the extended warranty that I purchased, so I contacted Phil who replied almost immediately and said I would need to talk to my finance person. I called and left messages, and also e-mailed him, and I haven't heard a thing. I understand that they are busy, but I would think they would want to make customers come back. I enjoyed working with my salesman very much, but everything after that not so much. I am not even excited to be driving my Lincoln.

Dan Welsh

Other than the wait, customer waiting area was great with the assortment of beverages, cookies and tv.

Darin Craven

If you need service or want to talk to someone in the service department forget it. I have called then several times over the last 4 days and not once was my call answered. I was always sent to voice mail. When I did leave a message they never even bothered to call me back.

Jake Forslund

Scumbags put a fresh coat of paint on a truck we bought in the winter. Come spring, the paint flaked right off the corroded parts of the body panels. Buyers beware!

Jeremy black

When I brought my car in for my 8:15AM appointment they took my car right away and made sure there was nothing else I needed them to look at while they had my car. They even drove me and picked me up from Emerado which is super impressive!!!! It was great service all the way around! The service attended made sure they washed my car and even printed out quotes for new tires! Over all great experience.

Nikola Todorovic

It was great customer service. It was also the only place in town with the exact part we needed. Greatly appreciate the sincere hospitality and genuine kindness. The staff was so much fun and helpful.

Nope Not Me

Quick in and out oil change, they didn't try to over sell.

Taylor Riedemann

I'll start by saying that if I could have given 10 stars I definitely would have done so. From start to finish was a FANTASTIC experience. They went above and beyond to make sure that everything was to my 100% satisfaction. I certainly RECOMMEND calling or stopping in to see the crew at Lithia when you are looking for a new or used vehicle. I'm CERTAIN that you WILL NOT be disappointed. Thank you very much guys!!

Tad Suess

Fast friendly service.

Scott Kuczkowski

I'd suggest making an appointment or contacting a salesmen so he/she is prepared to meet you there. You can walk through the entire parking lot and never have an employee speak to you.

Jeanne Rodacker

Lithia was a great experience bought my new 2017 ford F-150