Reviews of Porsche Asheville (Car Concessionaire)

Dave White

Great car buying experience. This is the second vehicle purchased from Harmony. Both times, working with Mark Kaye was wonderful.

Daniel Smith

I truly wish I could give less than one star. These people are thieves with a smile and yes sir. The sales people are liars and the service folks would be more than happy to bill you twice for the same service while pretending to hide behind the Porsche banner. They don't honor warranties although they push double billed maintenance in support of them. I really like the product but do yourself a favor and buy and maintain elsewhere. These people are the worst.

Glenn McLeroy

Takes time to answer all questions, covers all the details

DANIEL 1000HP

Very nice Selection of cars

David Blane

Harmony demonstrated just how badly they wanted my business by treating me right. When I first bought my car with them Camelot (my sales rep) called me to make sure everything was fine. I had a few issues that had annoyed me when I first bought the car. He told me to bring it in and I worked with Charlie, the Sales Manager. Even though it took longer than I would have liked, they took care of everything. They bent over backwards to make sure I was satisfied and worked with me to get the job done. John, who handled the services portion of the work was timely and addressed helped me resolve my issues when I called in. They also had a shuttle take me to work so I did not have to order a car. I would recommend them and hope to get my next car from them. Thanks!

Leslie Beaver

I had the most fabulous experience with this dealership. Brent is such an awesome sales guy and really the reason I bought my first Porsche. The entire staff is top notch and I highly recommend anyone to buy your vehicle from this dealership!

Michael

Moved from Austin Tx. This was my first visit to Asheville Porsche dealer. Took my car in for 4 year major maintanance and recall for passenger air bag sensor. Service was very good I feel. Scheduling the appointment and loaner car was easy - had to wait two weeks - no big deal. Took off one star for need to communicate better. Usually the service writer fully explains what was done. I have only a vague idea of the maintance work done. I specially asked for battery to be checked as it is almost 5 years old. Was never told results - I assume it is OK or they would have been happy to replace the battery and charge me more I'm certain. Service writer was at lunch when I picked up car - he was supposed to call me with update on battery - NEVER DID! Also took off one star because the dealer does not have courtesy roadside assist - probably should have taken off 2 stars for this but I'm feeling generous. A quality dealer/dealership owner would understand the importance of demonstrating they value their clients by offering roadside assist, if anything, for clients to feel secure in knowing help is nearby quickly and easily if they have problems with their Porsche. The cars are plenty expensive for the dealership to be able to afford this service for thier clients. At this price point it is EXPECTED

Bill Barlow

I really enjoyed my experience with this dealership. The are very competitive. They are easily accessible and responsive. I dealt with Don. He went above and beyond. He is extremely friendly. I highly recommend this dealership to anyone looking for a new or used Porsche.

Fifi Smith

Luis even drove an hour to my house to program my new car! I had visited Harmony Motors prior to my purchase. I can testify that they are the least pushy salesmen I’ve ever encountered. Absolutely no pressure. Very satisfied.

Susan Reynolds

Love my new Macan. Ron, Luis & Song made it all work so easy. Thx!

Phillips Wiegand

Service very good

Stephan Moore

This is a representation of how every dealership should operate, the service is next to none! Will only buy and service my cars here.

Mary Pat Moore

Our experience at Porsche Asheville was exceptional! Our sales rep, Camelot, is extremely knowledgeable about the product and most professional and personable. He was a delight to work with! All the personnel with whom we dealt at the dealership were friendly, capable, and made our experience a real pleasure. We couldn’t have been more pleased!

Sharron Chiappetta

Brent the sales rep was very knowledgeable and made the experience of buying fun and easy !

Marc Levack

I spoke with several Porsche dealerships prior to reaching out to Asheville Porsche. While they are a smaller dealership, they lacked the smugness of many of the other Porsche dealerships I spoke with. Deanna was friendly and very responsive to my long list of questions and concerns. They went above and beyond to ensure my satisfaction, delivering my vehicle to my doorstep in a matter of days. This has been one of the better sales experiences that I have had with any dealership. They have earned my future business for years to come.

Brian Hart

Service issues are never a joy. My wife and I were vacationing in Asheville and had a warning light in our 911 Turbo S stating the tire was low. We were disappointed considering we had planned to visit the tail of the dragon just west of Asheville. Clearly, there is no way I was about to take a road down with nearly 300 corners on a suspect tire. We first stopped at Discount Tire and tried to get a “quick fix”. Turns out, Discount will not work on the vehicle. Off to Asheville Porsche we went hoping they could fit us in and get us back on the road. Now don’t get me wrong, I haven’t had the best luck with Porsche dealers. Unfortunately, for whatever it is, they always seem “snooty” and “lacking in service”. Asheville Porsche is far from my “typical experience”. The service members and manager were beyond helpful and prompt to help us in every way possible to get us “in and out”. They quickly ushered us to a very cozy waiting area where they offered us refreshments and light snacks. They also turned on the British Open to pass the time. After about 30 minutes, we became a little stir crazy. The service member had come to us just about that time and offered an update on the car. We asked, “how long it would take” where he quickly ran back and received a window of 30 minutes to 1.5 hours depending on how quickly they could “find the leak”. He went on and offered to shuttle us to a local brewery in town. We accepted. About 5 minutes later, we were off and heading to the brewery while they continued to assess the car. After about 30 minutes, we received a call from the service manager notifying us the car was fine and the car simply needed to be “re-calibrated”. They urged us not to rush back and finish up but our car was ready and waiting. After we closed, we hopped in an uber and went back to Porsche. The car was washed and waiting! How about that!! To top it all off I paid literally nothing for the service. I can’t tell you how impressed I was when I drove away. If/when I buy my next Porsche, I may just drive to Asheville Porsche instead of local Charlotte because they are THAT GOOD. Highly recommend Asheville Porsche to any and all!

Lea Vines

What a lovely experience we had with Freddy who worked directly with us and the fellow Charlie who manages the dealership. Freddy knew the answers to our questions and seemed to know just when to help. I really loved that he answered questions thoroughly and that it is what I like, rather than just talking about the car. He let me go on a little treasure hunt of fun gadgets. He took us on a really fun road to drive and that was important for us. Their communication was clear, honest and quick. I really liked my experience with these guys:)

Dongchan Lee

Prompt, courteous, and good price!!! thank you all for the smooth transaction

Der Stahlhelm

Mr. Taye was very accommodating in showing me what I wanted to look at. Very informative and very knowledgeable as well. Look forward to doing business with him in the near future.

John Tatreau

I had been looking for a great used Cayman - you know-looks great, low miles, right price, right equipment and hopefully minimal pain. Asheville Porsche's Ron, Tabatha and Luis were professional, responsive and exceeded my expectations. I Ubered 3.5 hours from Mebane to pick up the car and would do it again. I will probably have my car serviced there while visiting my aunt in Hendersonville. Thanks Team Asheville Porsche (my 5th Porsche) John T.

Jim Matthay

Great dealership for selection and price. Sales assistance in choosing and learning about a vehicle is top of the class and very professional.

Fred Donnell

Great dealership! Worked with me and took car of issues with the auto. Thanks to Mark and Charlie for making it a great experience!

58spdstr .

I'm a repeat customer for a reason. The process of specing a new car, a new model in fact was smooth and efficient. They followed the production, shipping and delivery of the car with me and made the experience fun and rewarding. The delivered car exceeded my expectations, as did the purchasing process

Charley Phillips

Best service ever!! Surprised my wife with a new Chalk Panamera!! Mark and colleagues helped me pull off the ruse with flying colors!!

james levinson

Fast service, excellent work, they always bring my car back very clean. Customer support is second to none.

Alan Escovitz

This is the third car that I purchased from Harmony Motors. I continue to work with both Brent Curvin and Charlie Schieren who have been great to work with. They have also provided great follow-up.

Joel Poteat

Two grandsons loved looking around.

Douglas Cegelis

I take my car in for it's routine annual state inspection and am not passed because my tint is now too dark. I say now because just one year ago I had my car inspected here, and passed with flying colors. I asked everyone I could find how it is possible that my car, with the same tint it's had for four years, now all of a sudden is TWICE as dark as legally acceptable. No one seems to know. So did they just not care last year and this year someone decided to screw me? So that's the original issue. The main issue however is the person I was told was the service manager. This individual was the rudest person I have ever had the displeasure of dealing with in any customer service situation, EVER. First he attempted to tell me not to speak with my voice raised, then when I continued he out right threatened me, as though he wanted to fight me. ARE YOU KIDDING ME???? What kind of neanderthals do you hire over there? I will spread the word far and wide amongst my numerous VW enthusiast friends that this is the very last dealership anyone would ever want to visit. Don't make the same mistake I did, this place is garbage

Cathy Kindem

Working with Mark Kaye to purchase my new Macan was a pleasure. He made sure I was getting exactly what I wanted. I’ve been dealing with Harmony Motors since we moved to Asheville 3 years ago and have always found everyone to be very professional and accommodating.

William Wallace

Best dealer in the area by FAR. Very small, which is to be expected for the population, but personalized service. Don't be confused when you come in; it's got three brands VW, Audi and Porsche. The dedicated Porsche guys are great! They support full performance track enthusiasts and do performance installs (including tunes and suspension/turbo mods). I have seen them working on oldies too. Last time I was there they had a '67 912 AND a '64 365C in the shop. Highly recommend this shop.